[Q] Will not power on - nothing, nada... help - Streak 5 Q&A, Help & Troubleshooting

My Dell Streak will not power on, at all.
There are no lights, and there is no activity, nothing on the screen.
No difference when it is attached to a power brick - with/without battery and/or cover.
The PC will not recognize it.
Attempting to power on while holding various buttons does not work.
Is there any kind of reset button like the Streak 7 apparently has, some trick I can try or is this thing just plain bricked?

maybe insert the battery xDD
or charge it
[/sarcasm]
maybe u have to send it back or did you modify the system roms ?

DrewYK said:
My Dell Streak will not power on, at all.
There are no lights, and there is no activity, nothing on the screen.
No difference when it is attached to a power brick - with/without battery and/or cover.
The PC will not recognize it.
Attempting to power on while holding various buttons does not work.
Is there any kind of reset button like the Streak 7 apparently has, some trick I can try or is this thing just plain bricked?
Click to expand...
Click to collapse
I had this once.
Google for streakflash, it is a repair tool for streak.
Install it make sure you have all of the drivers in place.
Put the phone in safe mode.
1. pull batery
2. plug in cable phone to pc.
3. start the streak flash software.
4. hold the up volume as you put the battery and back on
5. software should see phone --- install rom.
It may take several attempts to get the safe mode working.
This worked for me.

Streakflash can be found at Streakdroid.com in recovery rom section
Sent from my Dell Streak using XDA App

I do not think StreakFlash will work... the PC does not acknowledge when I plug in the device, it is off and stays off.
There was some modding going on (StreakDroid) and I was experiencing issues with it - small ones - so I was going back to a factory ROM when the phone stopped.
But now it will not power on -- at all. I would think that if something went wrong, horribly wrong, with the ROM it would still power on, just not much else. But this is worse, so I am assuming it is probably a hardware issue.
I guess the question at hand is simple. In theory, if my phone stopped powering on as a result of some failure in the ROM it would be repeatable...
Has anyone ever replaced the SD card inside the phone with a different one? (I can imagine someone trying a larger one.) If someone did, did the phone still work afterward, or did it then refuse to power on? Did returning the original SD to the phone cause it to work again?
I did NOT attempt what I just described. My phone is still too new for me to start disassembling it. But I guess I am going to search to see if anybody has.
Because it could be important research for streak owners.
If removing or replacing the internal SD, or failing to alter its contents propperly causes the phone to fail to power on then it would appear that my phone is in a similar state, otherwise it would have to be something else - hardware failure, most likely.
Knowing, hands down, that tampering with the SD could kill the phone would be important knowledge.
http://android.modaco.com/content/dell-streak-streak-modaco-com/321456/needed-brave-person-internal-sd-files-needed/
The discussion found at the above link indicates that the phone will still power on with a bad/damaged/missing internal SD. So it seems I am looking at a hardware failure.
Looking at it as a hardware issue are there any suggestions that might kick start the phone back to life? I know that the streak 7 has a reset switch, for instance, does the 5 have one that is user accessible? I have looked and nothing that I see looks like one to me. Or is there something else that might work -- some combination of battery/power cord/buttons?

Related

[Q] HELP!! Gtab won't turn on!!!

I recieved my gtab in the mail today. First think I did was put clockwork mod on and then Caulkins rom. Everything rebooted fine but when I tried to log into the market something strange was happening. My number keys (that I was trying to use for my password) were acting as a "back" button. Then it forced closed and will not turn on. When I have it plugged in, it's taking a charge. I don't even know where to start!!!! Any help will be much appreciated!!!
nsmartinez79 said:
I recieved my gtab in the mail today. First think I did was put clockwork mod on and then Caulkins rom. Everything rebooted fine but when I tried to log into the market something strange was happening. My number keys (that I was trying to use for my password) were acting as a "back" button. Then it forced closed and will not turn on. When I have it plugged in, it's taking a charge. I don't even know where to start!!!! Any help will be much appreciated!!!
Click to expand...
Click to collapse
Sounds like initially your touchscreen calibration may have be off. Do you have a microSD card installed? If so, put an empty file called calibration.ini on the root directory of you microSD card. If you don't have a microSD card installed on your gtab, you can try to put an empty calibration.ini file on the /sdcard directory of your gtab device, although I read there has been some mixed success. The biggest thing is that you don't touch the gtab touchscreen during the reboot. Wait until the launcher of your choice is fully available for use.
If it doesn't startup, you may have to wait for the battery to drain. Can you get into ClockWorkMod?
Have youcheld down the power button for like 45 seconds? Are you sure it didn't go into apx mode?
Did you charge it all the way before modding it?
If nothing happens when you hold power for 45 seconds it may be booting into apx mode and that means its time to get comfy with nvflash. Good luck
Sent from my Chromatic Magic using XDA Premium App
Same thing happened to me. I was able to boot via nvflash, and it seemed like it restored everything. (But I notice that nothing comes out of the upper menu windows, where it previously shows news or weather kinda stuff), But when it powers off, I cant power on anymore. Any help out there ? I can only power it On when I use nvflash.
Mantara,
I don't think you meant it the way you said it.
Holding down the power button for 45 second by itself will not activate APX mode.
It may turn off the tablet permanently. (And if the tab malfunctions APX mode might
actually appear).
But to activate APX mode you have to hold down power and volume - until you get the "birds" and eventually a black screen. I know from other posts you know that, but
wanted make sure the new folks understand.
Rev
Thanks for clarification brother. I was checking the forum while battaling some serious insomnia and even with a pre post readthrough it made sense in my head.
Wanted mainly to know if battery got charged all the way. Lots of stories of really odd issues commingle from modding with low batteries. One of those issues being it randomly booting onto apx.
Like I said, my original post made sense in my sleep addled brain XD
Thanks for turning my insomniatic forum vomit into something potentially constructive
Sent from my Chromatic Magic using XDA Premium App

[Q] Brand New Streak - No Response (?)

Last night I bought a brand new Streak 5 from a local guy. Box was sealed, no mention of refurb, inner contents were sealed.
I didn't have time to test it and the guy I bought it from said he had gotten it a while back from a work raffle and that it had been sitting in a drawer in his house - I have no reason not to trust that he was lying to me.
When I actually got time to unbox it, I popped the battery in and tried to turn it on. The menu buttons lit up briefly and then when out. The screen never came on. Since then, it has been completely unresponsive.
I've tried to charge it with the wall charger, as well as my PC. Neither seem to be doing anything and my PC doesn't recognize it - even with Dell's software installed.
I've tried to take out the battery and hook it up to the wall charger and my PC to get it to turn on.
I've removed the Micro SD.
There is no SIM card in it currently.
I ordered another battery and an external battery charger. They should be here in a few days. I have the current battery rigged up and charging with a spliced USB cord.
What else can I do? I feel like I've done everything "simple" thus far and I'm a little nervous when it comes to utilities like Streakflash.
I'm coming over from the iPhone world and my Android use has been limited at best. Any help is appreciated.
What happens on the device itself after having had a chance to charge?
Does it light up when you press the power button, or nothing at all?
Thanks for the response.
There is no indication that it's charging. The screen doesn't come on, or even flash. The buttons do not light up. However, I don't believe it's the cable or the connector since my PC responds with an unrecognized device -- "Qualcomm CDMA Technologies MSM" prompt. I also managed to get my PC to tell me that the device "wasn't plugged in."
I've tried to get some response out of it in every possible combination regarding the buttons, battery, back cover, microSD, and where it's plugged in. It just sits there. No lit screen, no lit menu buttons, nothing.
If it helps, I'm running Windows 7 64 bit. I've installed every possible thing I could find regarding the Dell drivers and my OS.
It sounds like your device somehow got shipped without having all the software installed onto it.
Can you provide more information about the device itself, such as it's manufacture date or any other info on the box/device labels? Devices getting shipped half baked like that isnt exactly common.
This sounds like a legitamate time to use QDL tool to reflash it, but I cant provide any help with that as I've never used it.
Can you use QDLTool if your computer doesn't even recognize it?
The date on the label is 10/12/2010.
If it's displaying as "Qualcomm CDMA Technologies MSM" that's a sign that it should be able to get into upload mode as that's what the driver qdl tool uses I believe.
It's likely out of warrentee already, so you prob have to fix it on your own if at all.
I can't get it to respond to anything I do. It's very disheartening. I really, really wanted this phone, too.
I'm downloading the latest version of Ubuntu. I'm going to see if I can make any headway through Linux.
I can't get QDLTool to pick-up the device, either. I get an error message when I try to use it and scanning for it does nothing.
Did you install the driver bundled with it properly?
If it still doesnt detect it after that it's likely a dud
use qdltool, you can download it from here
http://www.box.com/s/rj9xd5tl7v5amimbm3youll need to make sure you have all drivers installed though, info is on this forum somewhere,
once installed run the software on pc you should see a big box with "run" on it, click run then connect phone by holding volume up and connecting usb then qdltool will do rest from there
when i got my both my dell streak it was the same deal. first one came exactly as how you described it. I put in the battery, made SURE THAT THE CONNECTORS ARE lined up on the back case, and then tried to power it on. NOTHING.
It seems even if the battery was fully charged, the only real way to turn it on was to connect the streak to the power adapter and then press hold down the on button. WHen the device finally gave me the dell logo, it would just sit there stuck. So i took out the battery, and redid it. Then went into fastboot mode (hold camera and power) and it wouldnt detect the touch screen. It seems that the touch scree was faulty and hence it would remain stuck on the dell logo. I tried to calibrate the touch screen a few times, all failed. Then finally for one time it worked, and the touch screen came back to life. Shortly after though upon booting into the old stage 1.6, it restarted and the touch screen failed again.
So i sent it back to rogers and they gave me a replacement phone. Same deal, when you first put in the battery and the case it wouldnt start no matter what. Only upon plugging it into the power adapter then it starts up. However this new one had a functional touch screen.
1) check out the touch screen by using the fastboot, or stock recovery. If you get error messages, it means your screen is toast most likely and then you might have to open her up and see if all the connections are lined up
2) if it doesnt boot at all, try connecting it to the power adapter first and then after about 30 seconds power it on. You should be able to see the dell logo unless as the guys stated before the software is hosed.
3) if the software is totally hosed, tried to get it into fastboot mode or recovery and see if you can reflash the device.
something like that...
Thanks for the comments, guys.
As of now, it's still in the same position it was in. It doesn't respond to any combinations of buttons, battery in/or, or plugged into the wall/pc.
I'm assuming that the situation it's in currently is what's preventing any sort of legitimate connection between the phone and my PC.
My last shot is a battery and external charger that should be here next week.

[Q] Is my Note saveable?

Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note will not boot into recovery or it's ROM, I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
I have tried Odin, Adb, and Heimdall with five or six different versions of Samsung USB drivers, Version #'s 1.5.14.0, 1.4.6.0, as well as the drivers listed in the Note 'Super thread' ATT I717 v1_3_2200_0 and two other sets of drivers that did not have version numbers listed, but came from other XDA USB problem posts. I have also tried the Google drivers from the Android SDK.
I have done all this on two different pc's and different usb cables. I've read other problem threads about this and tried most of those suggestions I.E. Uninstall old drivers, reboot, install new ones, reboot, turn off internet, plug in phone. Nada, no sign of the device being recognized at all.
I've tried the 'adb devices' command while the device was in download mode, the command returns nothing.
the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in and the phone had been charging fine before this issue, so i've no reason to suspect a bad port.
I have however encountered this USB problem before even while the note was stock and functioning with it not being recognizable over USB, I eventually gave up and it's what caused me to install a ROM on it in the first place because i couldn't get the official android updates with Kies (they require a usb connection).
Would a USB jig be of any benefit in this situation? After searching through XDA forums and the like that's the only thing that seems like it may work but i haven't tried. I'm unclear if it will be of any benefit because the device can already access the ODIN downloading screen.
All in all I've been working on this for about 12 hours so far, so it's possible i may have forgotten something I've tried but i'll update if i remember anything significant.
Finally I'm aware there are two similar threads currently running on the XDA note troubleshooting forums,"Is my note bricked?" and "can't enter download mode" I am also watching them and trying anything that looks relevant but elected to make a new post as my problem is slightly different in that I can access the download screen. If you posted anything there that you think may have applied here, you don't have to re-post. I'll have tried it.
Your power button is stuck.
rangercaptain said:
Your power button is stuck.
Click to expand...
Click to collapse
Thanks, I should clarify that the reboot cycle is not indefinite though. it'll give the boot vibration 6-8 times with a few seconds in between each vibration and then stop trying to boot. It also doesn't cycle every time, just occasionally. The other times it will give the vibration only once and then do nothing till you hold the power button down again as if you were trying to turn it on.
It will also stay in the downloading mode until i manually hold the power button down, so the power button is functioning correctly.
morthicius said:
. . . so the power button is functioning correctly.
Click to expand...
Click to collapse
If you say so.
Take out the sim and sd card.
I have tried removing the SD card and SIM card as well. Makes no noticeable difference.
I can also add that the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in.
I can dismantle the phone and check the power button if you're fairly convinced that's what it is but it really responds exactly like you would expect. The press and return feels fine and the way the device responds to it also feels fine.
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Before you go tearing apart the phone try this first. Take off the battery cover and where the power button is you'll see a lil outline. Flick this area with your finger a few times. Flick it hard enough to mildly hurt your finger but not the phone. I had to do this for a while till I got a new note. If that doesn't help take it apart at your own risk.
440bro said:
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Click to expand...
Click to collapse
It has always started up on its own when you plug it in, at least if it's out of charge. Of that I'm certain. I've had the phone a year and a half or so now. It may not boot up on it's own if you just manually shut it off and plug in a charger though. I don't recall ever trying that scenario directly. It could also be a functionality Slimbean added if stock phones don't do it.
I did just try your flick trick though, thanks. No change.
Just as another example on the power button, I can take the battery out and put it back in and the phone will do nothing until i hold the power button down a few seconds, only then does it do the the "i'm trying to boot" vibration.
Damn I was really hoping the flick trick worked for you like it did me. If you decide to take the back of the phone off, try flicking again anyways before you completely disassemble it. Once you disassemble it, there really isn't much you can do power button wise other than replace it. I'll attach a pic of the power button area for ya. I have one already torn down.
If it's not your power button, I wonder if it's your usb charger port on the phone.... That's an easier part to replace if it is.
I do feel like the USB port is a possibility, even despite my saying it appears to work. is it possible for the port to be damaged in such a way that it still allows the phone to be charged but not establish a data connection? When the phone went brick yesterday It had pretty much just finished fully charging. I had disconnected it from the charger used it a little bit, set it down when it still at about 98% battery life. Around 10 minutes later I got a text message, it made the god awful slimbean text tone (i hate that tone) I went to check it, turned on the display it then repeated the incoming text message tone about five more times in quick succession, locked up, and then died never to return.
I have had the phone apart before because i'm a curious cat, and didn't really mind voiding a warranty.
The only things that would make me skeptical of it being a usb port problem is. 1: It was charging fine and 2: the symptoms at least of the reboot problem itself are leaning towards a software issue the Slimbean install has never really worked great, and would crash and reboot probably twice a day.
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
morthicius said:
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note is in a reboot cycle, it will not load the ROM or go into recovery mode. I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
Click to expand...
Click to collapse
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
He has more than one problem. He can NOT get a pc to recognize it. I missed it first too and had to re-read it a few times. So it could be the port, or the power button.
I think your options are....
-Find a repair center nearby
-Send it in for repair
-Find out which part is cheaper and replace that yourself first.
Sounds good. The usb port is cheap and easy and while the bezel is off you can verify the power button isn't stuck in its hole in the bezel.
Because he flashed a custom ROM from a stock ROM I took that to mean he had to connect to a pc through the usb port, either to Odin flash a recovery or Odin flash Slimbean. And he can still charge it. And data cables go bad, removing drivers doesn't take them out of memory, etc. So usb port isn't 100% bad for sure, but you're right, its a cheap, easy repair.
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
If the button is 'stuck' it implies that the it's either stuck engaged or disengaged correct?
If that were true and lets say it were stuck engaged, the power button should be acting as if it is pressed. Which at first would make sense when i say it reboot cycles. It however does not make sense that i can get into download mode and the phone never shuts off until I hit the power button.
It also does not make sense that if i pull the battery out and put it back in the phone does nothing. until i hit the power button. If it were stuck engaged the phone would immediately try to boot when i put the battery back in.
The rom has also been on it for awhile now, 6 months? So i don't exactly remember the processes i went through but i know i never got kies or odin to recognize it. And Yeah, pc wont recognize it now even tryin two different pcs, one of which has never had a samsung device connected to it.
That said I wont rule the power button out either, Is there a good way to check the power button with a multimeter?
I should also say I have the phone apart now so i could at least do external checks of the power button since you both thought it was a possibility, externally it looks fine the actual button inside the case (the little white button the big silver one hits) acts fine but the circuit inside could still be screwed i suppose, which is why i ask about a meter test.
Ultimately I think you're both right though, I'm just going to have order a replacement button and port. Start with the port since it's easier, and if that doesn't enable me to connect it to the pc to flash it try the button too.
Since you mention the ROM, it is possible to have a bad download, flash the ROM, and get into a bootloop. The usual cure for that is a re-download of the ROM, wipe caches, wipe system, and flash fresh ROM.
The sticking power button is a common fault of Samsung phones. Its not broken, but it just gets a little out of alignment in its hole in the bezel. If you already wiggled and snapped, you would have noticed a difference in the phone's behavior, unless there's lint under it.
I think you have your plan -- replace the usb port, and check the button while the phone is without the bezel.
The usb port is on ebay and there is a Youtube video for the process. Everything is here:
http://forum.xda-developers.com/showthread.php?p=28247335
Good luck.
Thanks for the Help Ranger and 440.
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
I'm going to try the phone tonight on a friends PC. Who doesn't have another note but at least has a Samsung Gs2 and 3 that connect to Kies and see if i can get it to establish a connection.
If anybody else has any ideas on troubleshooting the connection between the device and a PC i'm all ears.
Good luck!
440bro said:
Good luck!
Click to expand...
Click to collapse
Well interestingly, when i hooked it up to the friends pc (using one of the same usb cables i already had) not only did his pc recognize it, the phone also booted up immediately. with 15% battery life remaining.
Strange strange.

[Q] installed stock rom, phone does not turn on now

I installed the stock rom through twrp and it seemed to work ok.
I then went into twrp again and tried to use it to wipe the sd card, which didn't seem to work. So i then tried to have it repartition the sd card and that also failed. At which point i turned the phone off - and havent been able to get it back on since.
however, i think the phone is actually still on in some way. When i plug it into my pc, it detects that the phone is plugged in, which it shouldn't do if the phone is actually off. It's been less than 24 hours since this happened so I'm sure the battery could still have juice in it.
Anyone have any ideas what went wrong here? And how i can fix this? Or did i just brick the phone?
What does the phone show up as when you connect it to your computer?
Nothing shows up in file explorer but under ports in device manager it shows qualcomm HS-USB QDLoader 9008 (com3)
That's not good
how not good is it? Did i just create a paper weight or is there some way to fix this?
Any ideas what I did wrong? Like i said, the stock rom installed. This only happened after I tried to wipe/repartition the sd card in twrp.
merkk said:
how not good is it? Did i just create a paper weight or is there some way to fix this?
Any ideas what I did wrong? Like i said, the stock rom installed. This only happened after I tried to wipe/repartition the sd card in twrp.
Click to expand...
Click to collapse
You may be able to resurrect it via Jtag but that's out of my realm. Have you tried charging it overnight or holding the power+volume buttons for two minutes?
I've tried just holding the power button down for a minute but nothing happened.
I was actually thinking i should let the battery drain since right now it appears to be turned on to some extent since the PC detects it when i plug it in. The battery had about 80% full charge when it died. So i didn't think fully charging the battery would help. (tried doing the power button and volume button now, no effect)
jtag is new to me - just did a quick google search. Looks like it involves opening the phone up and shorting out some pins?
I wish I at least knew what the hell I did that caused this
merkk said:
I've tried just holding the power button down for a minute but nothing happened.
I was actually thinking i should let the battery drain since right now it appears to be turned on to some extent since the PC detects it when i plug it in. The battery had about 80% full charge when it died. So i didn't think fully charging the battery would help. (tried doing the power button and volume button now, no effect)
jtag is new to me - just did a quick google search. Looks like it involves opening the phone up and shorting out some pins?
I wish I at least knew what the hell I did that caused this
Click to expand...
Click to collapse
I believe captain had a similar situation on his m8, tired to partition his SD and made a very expensive, yet very visually pleasing paper weight.
ah shoot - i didn't think anything dealing with the sd card could muck it up. The phone will work without an sd card normally doesn't it? Oh well, guess I'm out of luck now

Restoring Interrupted, Possible Bricking?

I started to restore to a back-up I made two days ago in TWRP and I think it got interrupted by my accidentally canceling it. I was on my way out the door and wasn't paying attention and must've touched the screen (phone in hand).
Now it behaves much like cadcamaro's description in his recent post about having tried to install a Z2 ROM. I can get into FastBoot, but all options simply shut down the phone. If I don't choose an option, it shuts down by itself after a a minute or so.
Power + Volume Down gets a short vibration.
When I plug it into the PC, Power + Volume Up Gets me a blue LED that stays lit, but the PC (and Flashtool) doesn't see it.
Power + Volume Down gets an orange, then green LED with vibration that repeats.
The first time I realized it was screwed up, I did get into Recovery. I tried to re-run the back-up (which is saved to external SD), and it shut down.
Thanks, all.
AddictedToGlass said:
I started to restore to a back-up I made two days ago in TWRP and I think it got interrupted by my accidentally canceling it. I was on my way out the door and wasn't paying attention and must've touched the screen (phone in hand).
Now it behaves much like cadcamaro's description in his recent post about having tried to install a Z2 ROM. I can get into FastBoot, but all options simply shut down the phone. If I don't choose an option, it shuts down by itself after a a minute or so.
Power + Volume Down gets a short vibration.
When I plug it into the PC, Power + Volume Up Gets me a blue LED that stays lit, but the PC (and Flashtool) doesn't see it.
Power + Volume Down gets an orange, then green LED with vibration that repeats.
The first time I realized it was screwed up, I did get into Recovery. I tried to re-run the back-up (which is saved to external SD), and it shut down.
Thanks, all.
Click to expand...
Click to collapse
Have you tried pressing and holding the reset button next to the SIM tray? Try holding it down for 2+ minutes and see what happens.
Have you tried pressing and holding the reset button next to the SIM tray? Try holding it down for 2+ minutes and see what happens.
Click to expand...
Click to collapse
Thanks for responding, BladeRunner.
I just tried that in a variety of ways, and got either no response or it simply did what it was doing. I'll explain;
Believing the phone to be OFF, nothing happens for 2 1/2 minutes of pressing the Reset button.
Same goes for a variety of combinations of switches also depressed, such as Volume Up/Down, Power, or any combo therof.
(At this point, I'm uncertain if I even have much of a charge in the phone.)
FastBoot is the menu that has the green Droid with a choice of 4 options, including Power Down, Continue to Power Up, Factory Reset, and something else, correct?
The one time that I did get that to appear during these last few attempts to use the Reset switch, the menu simply shut down after 15 seconds. I continued to press the reset switch, but nothing happened.
Plugged into the PC, the phone continued to cycle Power-On every 8 seconds, with the Orange LED followed by the Green, then Shut-Down. (Apparently, as without the screen on I have no idea what it's really doing....)
Plugged into PC, Power Button in and Volume Up gives me the Blue LED that stays on constantly, but depressing the Reset Switch does nothing.
As I stated earlier, I have no idea how much charge the phone has, so I'm leaving it on the PC in the Blue LED state. It may not be charging, but all it does when I try to charge it any other way is cycle through every 8 seconds with the Orange & Green LED.
Sigh... This would be the first phone I've ever bricked, and I've been messing around since Vivo on the V3m, and always very careful. Sucks since this has been my favorite of them all.
AddictedToGlass said:
Thanks for responding, BladeRunner.
I just tried that in a variety of ways, and got either no response or it simply did what it was doing. I'll explain;
Believing the phone to be OFF, nothing happens for 2 1/2 minutes of pressing the Reset button.
Same goes for a variety of combinations of switches also depressed, such as Volume Up/Down, Power, or any combo therof.
(At this point, I'm uncertain if I even have much of a charge in the phone.)
FastBoot is the menu that has the green Droid with a choice of 4 options, including Power Down, Continue to Power Up, Factory Reset, and something else, correct?
The one time that I did get that to appear during these last few attempts to use the Reset switch, the menu simply shut down after 15 seconds. I continued to press the reset switch, but nothing happened.
Plugged into the PC, the phone continued to cycle Power-On every 8 seconds, with the Orange LED followed by the Green, then Shut-Down. (Apparently, as without the screen on I have no idea what it's really doing....)
Plugged into PC, Power Button in and Volume Up gives me the Blue LED that stays on constantly, but depressing the Reset Switch does nothing.
As I stated earlier, I have no idea how much charge the phone has, so I'm leaving it on the PC in the Blue LED state. It may not be charging, but all it does when I try to charge it any other way is cycle through every 8 seconds with the Orange & Green LED.
Sigh... This would be the first phone I've ever bricked, and I've been messing around since Vivo on the V3m, and always very careful. Sucks since this has been my favorite of them all.
Click to expand...
Click to collapse
I'm not sure what fastboot mode on the z3v looks like honestly, but your description sounds about right. You could try getting into xz dual recovery again and wiping the cache maybe? The instructions to there are in the xzdr thread. If you can get there wiping, a factory reset or flashing something might work but failing that you might want to try letting the battery drain all the way down. If you just let your phone sit that can take a while ( days at least) or you use a rubber band to hold down the poet and volume down button, I believe, to drain the battery. Once its dead completely connect it to your PC and see what happens.
A failed flash on a eeprom can be a hard thing to recover from, sometimes it can ruin the eeprom preminently, depends on the state the eeprom was in in the flash process,usually in erase process it will not be recoverable. . Removing power will not reset the eeprom, eeproms are preminent memory, but it can allow the device to be discovered again hopefully.
You have to get something to erase and flash again, if the eeprom is in a failed state that may be impossible to do.
1linuxfreak said:
A failed flash on a eeprom can be a hard thing to recover from, sometimes it can ruin the eeprom preminently, depends on the state the eeprom was in in the flash process,usually in erase process it will not be recoverable. . Removing power will not reset the eeprom, eeproms are preminent memory, but it can allow the device to be discovered again hopefully.
You have to get something to erase and flash again, if the eeprom is in a failed state that may be impossible to do.
Click to expand...
Click to collapse
So I'm assuming the eeprom is like an order of operations & file allocation index or something really basic upon which everything else is built? This is an old school term for file index, right?
So even if I manage to get everything wiped, I need to start fresh by installing the stock ROM that the phone came with and progress to where I can load the saved Back-Up that's on the External SD?
If the eeprom gets wiped as it's re-written from the Back-Up, and interruption blew this process mid-wipe, will my Back-Up still be useable?
How is it that battery drain will help my device become recognized by the PC?
Thanks for all the help.
AddictedToGlass said:
So I'm assuming the eeprom is like an order of operations & file allocation index or something really basic upon which everything else is built? This is an old school term for file index, right?
So even if I manage to get everything wiped, I need to start fresh by installing the stock ROM that the phone came with and progress to where I can load the saved Back-Up that's on the External SD?
If the eeprom gets wiped as it's re-written from the Back-Up, and interruption blew this process mid-wipe, will my Back-Up still be useable?
How is it that battery drain will help my device become recognized by the PC?
Thanks for all the help.
Click to expand...
Click to collapse
Correct. Your backup is safe as long as you don't mess with sdcard storage. You have to get the eeprom healthy before you can do a recovery.
Back to working on my bricked Z3v...
Plugged into PC with Volume-Up held in yields solid Blue LED. This is the only time that in Windows 8.1 Device Manager that the phone shows up as a connected device. The name of the device is "S1 Boot Fastboot", for which there is no driver installed. When I navigate to Z3-lockeddualrecovery2.8.23-RELEASE.combined / files / adbdrivers and try to install the driver, Windows says "Windows could not find driver software for your device."
However, in the "Events" tab it shows three previous dates that the device was configured. It listed the device as such "Device USB\VID_0FCE&PID_0DDE\BH900JCL1N was configured." on those dates.
Was there something different I had to do for Windows 8? I cannot remember, but this feels familiar.
Driver Name: Google, Inc. (WinUSB)...
Status: Install failed
Meanwhile other drivers do install. What gives?
Well I was hoping for a bit more. Extremely frustrated right now as it took me about 15 minutes just to get here to see that nobody can help.
In the meantime with all the **** I've downloaded trying to fix my phone, I've completely scxrewed my computer. 4 virus scans later and I'm still f'd.
Great.
AddictedToGlass said:
Well I was hoping for a bit more. Extremely frustrated right now as it took me about 15 minutes just to get here to see that nobody can help.
In the meantime with all the **** I've downloaded trying to fix my phone, I've completely scxrewed my computer. 4 virus scans later and I'm still f'd.
Great.
Click to expand...
Click to collapse
Your phone is toast and the only way to get it back is through the Flashtool imo. It wouldn't be common for many to have your circumstances with a bricked phone so you aren't getting much feedback. See if you can follow these instructions with Flashtool that I posted. I've gone from 4.4.4 to 5.02 non-rooted and back to root on 4.4.4 and then forward again so it has worked well for me.
http://forum.xda-developers.com/showpost.php?p=63800685&postcount=8
See if you can download the 4.4.4 firmware after getting flasthool 09.18.6 installed. Granted my instructions are from Windows 10 64 bit but it should work.
Couldn't do any of it. My PC is s screwed up, but even in Safe Mode I was unable to load drivers that would recognize my z3v.
So I'm typing this on my replacement phone that came today via FedEx. I was very nervous about getting a refurb, but this one really is like new. I managed to get the glass protector of the old one, rinse it off, and apply it to the new one.
Now I'm on unrooted kitkat.
If I root and install TWRP, can I simply flash my saved lollipop backup from my SD card and make this phone exactly like the other one was before I borked it?
AddictedToGlass said:
Couldn't do any of it. My PC is s screwed up, but even in Safe Mode I was unable to load drivers that would recognize my z3v.
So I'm typing this on my replacement phone that came today via FedEx. I was very nervous about getting a refurb, but this one really is like new. I managed to get the glass protector of the old one, rinse it off, and apply it to the new one.
Now I'm on unrooted kitkat.
If I root and install TWRP, can I simply flash my saved lollipop backup from my SD card and make this phone exactly like the other one was before I borked it?
Click to expand...
Click to collapse
I wouldn't recommend that. I have used titanium backups before from one device to another and it worked. The whole system from a twrp backup really doesn't sound like a good idea.
OK. Think I'll just be patient and do it from scratch. Have to get the computer cleaned up first.
Really glad to have a clean, new z3v back again, but this ordeal has certainly impacted my confidence doing this stuff.
Thanks for your help, everyone.

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