Hello,
This has happened to my wifes and my phone numerous times and there is no real pattern to it. I've spoke to "adrynalyne" about it and here is what he said: "The reason why the phone would randomly go into Safe Mode would be false touches being registered on the capacitive keys. I am not trying to sound like a jerk, but aside from cleaning the screens and possibly interference from screen protectors...."
Anyone have any other info on this? Neither phone has a screen protector on them and I'm not sure how to prevent it. It seems to happen a lot more to my wife than mine, my phone is running SC2.8 and hers is running SC2.6 but it's happened on on all previous versions of SC.
Any other info to share? Thanks
-Edit-
Just wanted to add, hers has done it while it's charging and not even being touched.
I don't even know what safe mode is on this phone, I'm not sure I've ever seen it.
Sent from my SCH-I500 using XDA App
It's real, I'll see if the screen shot app will work next time it happens to me.
happened to me just this weekend.. Was out on a hike, using gps to keep track of mileage.. phone was working fine for first 3 or 4 hours but then pulled it out and was somewhat frozen (not cold, just unresponsive). It rebooted itself a few times and both times ended up in safe mode.. Safe mode written across the bottom of the screen with no widgets or cell connectivity.. much like windows safe mode.
I pulled the battery and started back up and it was fine. Would love to hear some more info on this safe mode. Though if it were important I'm sure there'd be mention of it somewhere in the devthreads.
on SC 2.6v
elarson006 said:
happened to me just this weekend.. Was out on a hike, using gps to keep track of mileage.. phone was working fine for first 3 or 4 hours but then pulled it out and was somewhat frozen (not cold, just unresponsive). It rebooted itself a few times and both times ended up in safe mode.. Safe mode written across the bottom of the screen with no widgets or cell connectivity.. much like windows safe mode.
I pulled the battery and started back up and it was fine. Would love to hear some more info on this safe mode. Though if it were important I'm sure there'd be mention of it somewhere in the devthreads.
on SC 2.6v
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This is it exactly.
I posted earlier in this thread, but it seems no one really knows about it. Mine has happened twice. I plugged my in to charge last night. Woke up took it off the charger and it was in safe mode. I didnt touch anything. Rebooted and all was fine, but I want to know why lol... Dev please chime in
Related
Has anyone had the problem that their Galaxy S2 randomly turns itself off when it's in their pocket.
It's happening quite often now, twice today, several times yesterday.
Take the phone out of my pocket and it's got a blackscreen that doesn't respond to being woken.
Holding the power buttons makes it reboot and all is fine again.
At first I thought it was because of the position of the power/wake button being pressed while in my pocket, but I've tried recreating this and it's not easy to do.
I am running Widgetlocker, so not sure if this is causing an issue.
It's an O2 branded phone, not rooted.
Cheers
I had it happen to me once, the first day I got it, but it hasn't happened since.
The only thing I can think of was that the phone was very very warm in my pocket, so I guessed that it might have overheated.
Yes, I did wonder if it was a heat problem. But it would have been sat there doing nothing so shouldn't have got too hot.
Sent from my GT-I9100 using XDA App
Now that's 3 times today. Within 5 minutes of being in my pocket.
Checked it straight away and it wasn't particularly warm.
Sent from my GT-I9100 using XDA App
Hi,
Happened to me few times, its not something very wrong with the phone.. What i did and after that I have no such reboots:
opens the back cover, cleaned the battery contact point (electric points) on battery and phone, put it back tightly, closed the back cover so there is not gap (not even a very small gap) between cover and phone..
after this never have reboots even having the phone in my pocket. hope this helps
Bobbajob said:
Has anyone had the problem that their Galaxy S2 randomly turns itself off when it's in their pocket.
It's happening quite often now, twice today, several times yesterday.
Take the phone out of my pocket and it's got a blackscreen that doesn't respond to being woken.
Holding the power buttons makes it reboot and all is fine again.
At first I thought it was because of the position of the power/wake button being pressed while in my pocket, but I've tried recreating this and it's not easy to do.
I am running Widgetlocker, so not sure if this is causing an issue.
It's an O2 branded phone, not rooted.
Cheers
Click to expand...
Click to collapse
nasgilani said:
Hi,
Happened to me few times, its not something very wrong with the phone.. What i did and after that I have no such reboots:
opens the back cover, cleaned the battery contact point (electric points) on battery and phone, put it back tightly, closed the back cover so there is not gap (not even a very small gap) between cover and phone..
after this never have reboots even having the phone in my pocket. hope this helps
Click to expand...
Click to collapse
Thanks for the tip. I've given it a good clean and put it back together and I'll monitor the situation.
Bobbajob said:
Thanks for the tip. I've given it a good clean and put it back together and I'll monitor the situation.
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Click to collapse
please post back with your findings - i've had the same a few times recently and it's annoying to say the least ...
This has never happened to me but hopefully nasgilani's method would work for you
nasgilani said:
Hi,
Happened to me few times, its not something very wrong with the phone.. What i did and after that I have no such reboots:
opens the back cover, cleaned the battery contact point (electric points) on battery and phone, put it back tightly, closed the back cover so there is not gap (not even a very small gap) between cover and phone..
after this never have reboots even having the phone in my pocket. hope this helps
Click to expand...
Click to collapse
I've seen this happen on other phones. The original Palm Pre needed a foam spacer in the second hardware rev. Maybe a piece of paper or two between the battery and the cover to make better contact. I'm happy saving 30 grams (and a better phone period) but this does chalk up a point to the Sensation build quality.
It's been okay so far today after cleaning the battery contacts and reseating the battery. But it has spent most of the day sat on my desk at work. So hardly a good test.
any update ? mine turned off again today. :-(
Mine has been doing this randomly as well. Its very annoying.
sohanlon07 said:
Mine has been doing this randomly as well. Its very annoying.
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Click to collapse
glad to hear that it's not just me. i really hope that it doesn't turn off in the middle of the night otherwise ...
It's been fine now for the last 3 days after cleaning the battery terminals and refitting the battery.
It looks like the battery was losing connection briefly while in my pocket causing it to turn off.
Sent from my GT-I9100 using XDA App
I also have the same issue. It's really hard to replicate the error and some days it doesn't happen. For some guy in this forum it turned out to be a faulty RAM... I hope this isn't the issue for us too!
A good way to check this is by enabling USB debugging, connecting to a pc and run "adb logcat" in the command console... then you wait for the phone to crash and post the logs here, hoping that someone will spot the error for you.
Sent from my disappointing GT - I9100
yup mine does too. some days 4 or 5 times some days not at all.
Have you tried giving the battery contacts and clean.
It might also be worth wedging a bit of paper folded up at the top of the battery to slightly increase the pressure on the terminals.
Mine only ever did it while the phone was in my pocket so a bit difficult connecting by usb.
Sent from my GT-I9100 using XDA App
This seems to be a widget locker problem for me. It opens with the home button even when locked does it not?
Just guessing.
Mine happened the last 2 nights, when i wake up I have to switch it on,
I have widget locker.
But i'm gonna uninstall it and see if it resolves it.
I had this going on but in my case I soon figured out that it was overheating from something that I'm guesssing had the phone at 100% although it was idle. Never did figure out what it was as a logcat showed nothing after the fact but that the phone was very hot to the touch if caught just after shutdown. That had been on villian rom which I liked but without being able to see a smoking gun in a logcat and never catching an app or system process running amok I ended up changing roms and the problem was gone. It should be noted that several people have reported doing a system reset and ridding themselves of this problem.
Hi there; Could do with some help please I seem to have a series issue with my Samsung Galaxy S2 today. It started this morning; I noticed the screen was randomly turning on; for no reason what so ever. It only does it when the phone isn't charging, if the data cable or the charger is plugged in; it doesn't do it.
Its on version KE7. I have tried a factory reset, and that hasn't sorted the issue. Therefore I seemed to think it was a hardware fault, however with it not being an issue when plugged in I wondered why it might be doing it.
Tap to speak also kept coming up for no apparent reason, I say kept coming up, doesn't happen all the time, but did come up about 6 times today, when I hadn't pressed anything, which would suggest the bottom centre button could be stuck or sticky, however that seems fine; and its not been near any moisture and has been a hot day.
The phone has not ever been rooted; so no issues there.
The phone battery dies very quickly within about 4 hours with the screen turning on all the time; and the phone will randomly freeze up completely, and I have to remove the battery to reset the phone.
Anybody got any ideas? Really could do with some help
Thanks
Rich
Update: It is plugged in charging now; and the MTP Application has come up; like the data cable is plugged in. That seems very odd to me...
Don't be afraid to send it back. These things aren't cheap even if you're paying through your contact, you're entitled to get what you paid for.
Your specific issues may be down to more than one thing. My screen lights up when I've read my gmail on a different device and it needs to clear the notification. Nothing too worrying about that. The other stuff does sound like some sort of shorting though and people have been given replacements for less serious issues.
I'm tempted to get mine swapped because the wifi often won't pick up an IP address and the gps won't get a fix if the phone gets too hot. Relatively minor compared to your issues.
Sent from my GT-I9100 using XDA App
Yeah I think its going to have to, I've tried playing about with settings, giving it time to cool down; pretty much everything I can think of, I really can't think what it could be, it seems to be many issues rather than just one, with it only being a month old, I expected slightly more.
Love the phone, did brilliantly yesterday; used it for lots of things; then today it just suddenly went, took it of charge, and it played up the whole way through.
Given up with it now, will take it back and see if I can get it fixed, I have 24 month warrenty with my contract.
Thanks
Put your original firmware back on if you can before attempting a warranty claim .
jje
Hi there.
Getting kind of worried and irritated at the same time. My phone has recently been turning itself off and it seems the only way I can get it back on is removing the battery and putting it back in. Lock button doesn't work to turn it on. This happened a few days ago when I was sitting by a fire so I thought it might be the heat, but even then, my phone heats up often if I'm playing games etc. it also happened just a moment ago when my phone was just laying on the floor.
Has anyone else had this problem?
Anyone..?
charlimit
And what ROM might you be using? Stock or a custom one? Giving a little info never hurts
Willbuh said:
Hi there.
Getting kind of worried and irritated at the same time. My phone has recently been turning itself off and it seems the only way I can get it back on is removing the battery and putting it back in. Lock button doesn't work to turn it on. This happened a few days ago when I was sitting by a fire so I thought it might be the heat, but even then, my phone heats up often if I'm playing games etc. it also happened just a moment ago when my phone was just laying on the floor.
Has anyone else had this problem?
Click to expand...
Click to collapse
Dunno what a lock button is, but when you say the phone turns itself off, are you sure it hasn't just frozen? Next time it happens, press and hold the power button for about 8 seconds. If there is something still alive in the phone it should turn off/reboot without having to remove the battery.
And yes, lots of others have seen this type of behaviour. I have personally seen this freeze, "slow" reboots and "fast" reboots. Lots of threads out there about this type of stuff. I have no idea why it happens. I don't even know if its a hardware or software (app or OS) problem. And I don't think anyone else knows either ...
My phone was returned for replacement 1 week ago and it now appears to have been sent for repair / investigation / lost (take your pick).
I'm on stock rom by the way
I have the same problem. It started a few weeks ago. I had about 4 reboots/shut offs per day.
About one week ago it just stopped.
I haveno idea why it started or stopped.
Sent from my GT-I9100 using XDA App
I am also on stock.
It occured on KE2 and KF3.
Sent from my GT-I9100 using XDA App
i have the same problem right now, at first i believe that because i havent set a lock, maybe my phone turn off in my pocket by accident, but today it happens again just over my desk..... curious????
Has anyone else had any problems similar to the below? I've had my phone for about 6 weeks and its been fine apart from the standard issues others are having, it''s not rooted and apart from maybe 10 apps installed is as it arrived.
Today I noticed it was exceptionally warm in my pocket (Top shirt pocket not trouser) to the point where I was getting worried, when I checked the screen it had used about 50% battery in less than 2 hours! So I checked what was rinsing the battery and it reported Android OS, the screen and phone idle all as top players.
I decided to reboot to see if that stopped it getting hot, still the same used another 25% battery in 30 minutes. Shut down took battery out rebooted still draining the battery and getting hot.
At this point the strange behavior started when the phone rebooted it said I had 5 missed calls and a text message. Checked missed calls non there, tried to read text message and it wasn't there but the notification was still at the top so I accessed the message from there and replied. Went back to message inbox still no message locked screen and still reports 5 missed calls that are not in the call log!!!!
Battery has now died and it's only been on a few hours!
The getting hot thing has worried me more than anything as the phone wasn't doing anything......anyone got any ideas please?
Restore factory settings or use the pc suite to repair the phone.
Sent from my GT-I9100 using xda premium
yeah, i experience it too... n my phone goes crazy, constantly vibrates.. back key n menu key also go crazy.. they activate automatically..
have a look at this...
http://talk.sonyericsson.com/message/111285#111285
I also had a battery problem. It was the facebook application that caused the trouble. I deleted all the facebook's data, and today I have no more problem
Thank you for all your replies, I tried resetting the phone settings and that made no difference at all so I did a factory reset...........just spent the last few hours re-installing everything and setting everything up .
The battery performance has gone back to normal but I think the phone is definately running hotter than it was, I can actually feel it in my shirt pocket now whereas before I could just feel the weight of it.
Total newbie question I know but now the phone seems to be running normally again is there a way to back it up exactly as it is? I.e. keeping all my K9 mail settings, installed apps etc etc, it's taken hours to put it all back and I don't fancy doing it again.
Land Rover Defender said:
Thank you for all your replies, I tried resetting the phone settings and that made no difference at all so I did a factory reset...........just spent the last few hours re-installing everything and setting everything up .
The battery performance has gone back to normal but I think the phone is definately running hotter than it was, I can actually feel it in my shirt pocket now whereas before I could just feel the weight of it.
Total newbie question I know but now the phone seems to be running normally again is there a way to back it up exactly as it is? I.e. keeping all my K9 mail settings, installed apps etc etc, it's taken hours to put it all back and I don't fancy doing it again.
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Click to collapse
Try using mybackup pro.
Sent from my SK17i using xda premium
i think this have been fixed by a Touchpad Calibration update by service centers since late last month.
anyone can confirm this? i am about to get a 'grey market' phone that have the exact same problem. if the calibration will have it fixed, then i'm going to get it for sure
yea u can even install astro file manager from android market which helps keeping your application ..
Not much activity here eh?
I just want to find out if the touch screen unresponsiveness, overheating, and crazy menu/back button behavior has been resolved by the touchpad calibration done by SE service centers? Is there a way we can resolve, or update the touchpad drivers ourselves?
Thanks in advance!
Sent from my U20i using XDA App
This is the second time my Prime has been in Safe Mode.
WTH?? is Safe Mode??
The first time it happened was several weeks ago, I had left it docked and charging over night. I woke up and it was in Safe Mode and several of the widgets were "gone" - in that state were it is black and says "trouble loading widget". That time it was right after one of the OTA fixers and it told me I had an update to do but it was the same version. I reinstalled the update and it went away.
Today - right now - all I did was take it off the dock!! It was not plugged in. I had been listening to some music (from the prime+dock) and working on my laptop. I undocked the tablet and was going to take it outside test my gps again (i used to get signal, now I don't yadda yadda yadda).
Obviously I am going to reboot and I am sure everything will be fine. But I'd like to know what it is, what causes it, CAN WE DO ANYTHING WITH IT (i.e. - is it useful in anyway, to grab something out of it while it's like that?).
two screen shots, one from the first time, the other from tonight.
That's weird. I've only seen that happen with my Ipad sometimes. Its like when the ui or launcher crashes somehow and it puts it into safe mode to still be useable. Some ui things may be disabled. I'd think a reboot should clear it. I think something with UI or launcher or something similar crashed somehow and threw it into safe mode. Might be different for android but either way a reboot should clear it. Now if it starts happening alot then it might be something you downloaded crashing.
A reboot cleared it up, no problem.
Its just odd. I've seen it on my laptop and pc, but never on my phone. I certainly didn't expect to see it again on my Prime. I un-dock it, it reboots and opens into Safe Mode.
Oh well, no harm, no foul
Happened a couple of times to me when I first got my Prime. Like you it was fine when I went to bed and left it on charge, then wake up in the morning and ...... SAFE MODE WTF!!!!
Happened a couple of other random times also. Since 9.4.2.11 no issues with this.