[Q] phone shuts off please help - Fascinate Q&A, Help & Troubleshooting

samsung fascinate frimware 2.2.1 its the super freakin clean rom ebo1 for baseband and build number ....the phone just shuts off randomly and i either have to do a battery pull or reboot with the poweer and volume buttons held in originally i thought it was a hardware issue so i got a new fascinate and this one is doing the same thing someone please help me

This typically stems from not wiping data as well as cache prior to flash...

Sounds like you have a rogue app locking the phone up while it's sleeping. I would do a factory reset, then install your apps one at a time until you figure out what's causing it. Allow the phone to sit idle, and maybe even reboot between installs. Allow the phone to settle down and enter sleep between each install and then try to wake the phone after it has been idle for a minute or two.
The other way would be to try looking at logcat with your phone connected to your computer when the screen is on, then when the display turns off and the phone sleeps. Odds are, whatever is causing the problem will be the last thing displayed if logcat stops giving you output. Otherwise, it should just repeat the same thing over and over (I'd assume so anyway) when it's trying to wake up from sleep.

My friend was having a similar problem so he flashed from SC 2.9 to the Deoxed eb01, wiped all the data on his SD card, and reflashed to SC 2.9, he hasn't had that problem since.

Related

EC10 Kernel Problem?

So I can't post in the developer section yet but, I have noticed a problem since flashing to the EC10 kernel. If I have messaging open and in a message if I hit the power button to put the phone e to sleep it crashes and reboots.
I was running, Super Clean 2.9, DL09, EB16, no voodoo
I wiped all data, cache and dalvik cache, then using clockwork flashed the kernel then super clean again.
Now I'm running SuperClean 2.9, DL09, EC10, no voodoo and have the problem?
I'm going to try and reflash everything tonight, just wondering if anyone else expierenced this? I can repeat the problem over and over so its not just a random fluke.
*edit*
So I can crash the phone about 75% of the time, sometimes usually by trying to put the phone to sleep with a program open.
*edit*
So after deleting that particular conversation the problem no longer occurs. Not sure what the deal was.
Im thinking it had something to do with a mms file you recieved or sent
Sent from my SCH-I500 using XDA App
So I spoke to soon, the problem occurs in other things besides messaging.
My phone crashed 20+ times today. I can pretty much cause it crash on purpose at this point. It will almost always crash if I try and put it to sleep without returning to the home screen before putting it to sleep, or before it puts itself to sleep. If I return to the home screen first it really doesn't do it. When it goes to sleep the menu, home, back, search buttons all light up, but the screen is off, if I'm on the phone or have music playing, that continues for 10-15 seconds, then the boot animation appears, and it has restarted.
I do have the log files to if that would help anyone?
I'm so relieved I'm not the only one experiencing this! I was beginning to think that my phone was physically broken or something.
Like Ohio I'm experiencing lots and lots of crashes and restarts when I hit the power button to turn the screen off and even sometimes when the screen goes off on its own, and this happens on SC2.9.2 for me, but I also think it was happening on AOSP with an EC10 kernel, though I'd written it off at the time as a fluke before it started happening every few minutes on SC.
I can make it crash very frequently by pressing the power button while I'm watching a Youtube video or if I am at the glass swipe lockscreen and I press the power button while holding the phone upside down to turn the screen off. Very strange. In addition, it also does it seemingly randomly throughout the day, and it actually did it again not 3 minutes ago for no reason at all as it was just on the homescreen.
I have no recollection of this ever happening before EC10, and I've tried multiple EC10 kernels with UV and standard voltage as well as multiple ROM installs after complete wipes, all of which produce similar results.
I don't know if it's related, but I've also been experiencing freezes where the screen stays on but becomes completely unresponsive, save for the touch keys which will still flash but not make the haptic feedback work. I have to do a battery pull to get it to work again. I can make THIS happen merely by browsing the Reddit Is Fun app for about five minutes, which it has never, ever done before, but I've also had it freeze up on me at other times as well, including two minutes after a SC install where I was just signing into the Market.
I'm going to go back to an EB kernel and see if things go a little better. Are there others out there having these issues with EC10?
I went back to Superclean 2.9.0 with its stock EB01 kernel, and I've had no more issues with the crashes and resets at screen off.
Follow the how to fix all problems in this link. Everything works flawless on mine
http://forum.xda-developers.com/showthread.php?t=1017817
Sent from my SCH-I500 using XDA App
I'm not having these issues. Try to fix permissions and wipe the dalvik cache (under advanced in CWM).
drose6102 said:
Follow the how to fix all problems in this link. Everything works flawless on mine
http://forum.xda-developers.com/showthread.php?t=1017817
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
^^^ this.
Champion thread to remove the issues you've got - especially ones that are tough to track down.
Swyped on my Fascinate - please excuse any swypo's...
This doesn't really address the issue at all.
That link doesn't address this issue at all.

[Q] App froze -> Reboot -> No signal -> fixed after reboot. whats wrong?

Today's morning my phone freezed suddendly and didnt respond.
I didnt know how to close the app that caused it so I rebooted it and it came back right after a few seconds, but with no signal.
I tried pulling in & out simcard or flight mode with no success.
Only after I did another reboot it was fixed and I could get signal again.
What happened? Should I be worried about it?
Im running cognition v1.5 & SpeedMod T27
I have seen this happen before. It's like the entire system freezes and then resets itself. I don't think that the phone actually did a full reboot the first time since you said it came back on after a few seconds. Either way I wouldn't worry about it so much unless it becomes a frequent thing.

[Q] Suddenly, OS doesnt load

SGS2 I9100 with Ressurection Remix ICS_v2.4_AOKP-B39-4.0.4
Device was working fine, battery was low (<5%) so i connected my charger; went to sleep, woke up and tried to turn display on - couldn't ... i thought that maybe phone was battery dead when i connected it so i long-press the power button to start it up but nothing was happening.
Disconnected the charger, took out the battery, waited 20s then put it back, connected charger and tried to power on => sgs2 splash screen .... .... ... showing desktop screen w/o icons and after 5-10s device shows "Shutting down" vibrates and shuts down.
Rebooted into CWM recovery, reinstalled ROM => no change
Rebooted into CWM, wipe data/factory reset => no change
Any ideeas what is going on? is the battery malfunctioning?
Try a new battery in the first instance. If it still happens once you've done that then we can look at other causes. Also, if you feel so inclined, do a clean install of stock & see if that fixes the issue to rule out something in your current setup (rom/kernel/etc) causing the problem.
thanks, been thinking the same about trying another battery but that is something i cannot do today
MistahBungle said:
Try a new battery in the first instance. If it still happens once you've done that then we can look at other causes. Also, if you feel so inclined, do a clean install of stock & see if that fixes the issue to rule out something in your current setup (rom/kernel/etc) causing the problem.
Click to expand...
Click to collapse
tried another battery, same.
flashed a stock, os load doesnt pass "S" screen
also i recharged battery on another phone and when i use it in mine, it gets drained quickly
guess the problem is the "power supply"

[Q] Reboots every evening after getting 4.2.2 update

OK, this is really weird - after getting the 4.2.2 update, my phone reboots itself every night, not 100% sure it's exactly the same time, but it's been while sitting in my pocket or on the table, not even in use. At first I assumed it was Zooper, which I had installed right after the update, but I disabled it yesterday and got the reboot again tonight.
I even checked my Tasker to make sure some auto-reboot profile hadn't installed itself!
Any hints about how to diagnose this? Do I have no choice but to remove apps one by one? Most of the apps I run are the same ones I run on my TF300 tablet which also has 4.2.2, so don't know if it could be an app.
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
PhysicalEd said:
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
Click to expand...
Click to collapse
the Factory reset will erase all ur Apps and will stay in 4.2.2 ......
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
PhysicalEd said:
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
Click to expand...
Click to collapse
The update may have screwed up somewhere in the middle, you could try to re-ruu your phone or unlock the bootloader and flash a custom rom, also the thing about the power button not putting the phone to sleep or doing anything than reboot on long press happened to me on each and every custom rom and I never did any OTA, got my phone, unlocked bootloader and flash away from sense, my hboot is still the one that it came with, but for me that thing happens really randomly, like once every 1 or 2 weeks, and when that happens for me the volume buttons stop working also till reboot, I was thinking I was the only one facing it so I kinda decided not to talk about that as I saw no one say anything about it, but I am also one of those for who the phone turns off exactly when my phone goes to 6% battery whatever I do, on whatever rom I am and even in the recovery, so I was thinking that maybe vodafone modified something on it, that's an other reason I didn't say anything about the buttons becoming unresponsive...
So what I would recommend is to re-ruu your phone or go to a custom rom (or if none solves anything the phone may have some kind of hard brick).
Just to help out anyone else who ever has this problem.
It was not location services.
I can see clearly in two logs an HTC process crashing. This seems to cause a cascade that leads to reboot.
I contacted HTC tech support, they suggested I boot up in a recovery mode and try to wipe data cache. They were surprised to find that attempting to do that caused a reboot.
So as Ranomez suggests above, they want me to re-do the update with the RUU when they release it, which they said would be "soon" last weekend.
On the other hand, my battery life after this update is fantastic, so I've decided I can live with this to not have to worry about recharging by mid-afternoon!

Galaxy SIIX SGH-T989D crashing issues

Hi,
I'm looking for some general advice and troubleshooting for my phone's issues. My phone started crashing very often, sometimes at complete random, as well as when I was using it fairly heavily (any app that froze my phone for a second before loading before the crashing would now crash my phone). Sometimes it would reboot fine, other times it would bootloop once or twice before reloading fine. I previously tried doing a factory reset, removing my external microSD card, and updating everything via Kies and nothing worked.
I got bored and rooted my phone, did a full wipe, and flashed the latest Infamous update. The problem was still there but it wouldn't crash as often while using it because my phone could handle higher app activity but it's still there. Oddly enough, after flashing Infamous, it often fails to reboot and so I have to do a battery pull before turning it back on, otherwise it won't even vibrate after holding the power button.
I'm just wondering if you guys have any idea what the issue could be. Is it likely still something I can fix? Is this potentially a battery issue or is it a hardware issue?
Thanks so much!
jasonale said:
Hi,
I'm looking for some general advice and troubleshooting for my phone's issues. My phone started crashing very often, sometimes at complete random, as well as when I was using it fairly heavily (any app that froze my phone for a second before loading before the crashing would now crash my phone). Sometimes it would reboot fine, other times it would bootloop once or twice before reloading fine. I previously tried doing a factory reset, removing my external microSD card, and updating everything via Kies and nothing worked.
I got bored and rooted my phone, did a full wipe, and flashed the latest Infamous update. The problem was still there but it wouldn't crash as often while using it because my phone could handle higher app activity but it's still there. Oddly enough, after flashing Infamous, it often fails to reboot and so I have to do a battery pull before turning it back on, otherwise it won't even vibrate after holding the power button.
I'm just wondering if you guys have any idea what the issue could be. Is it likely still something I can fix? Is this potentially a battery issue or is it a hardware issue?
Thanks so much!
Click to expand...
Click to collapse
So when your phone have become unstable , in what condition it was ? did you ever flash it before ... so my s2x did the same thing afer a update with odin on 4.2 ... so i have reflashed it and evrything was working good after

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