[Q] Ringtone Issues, any help is appreciated! - Atrix 4G Q&A, Help & Troubleshooting

Thanks in advance to anyone that can offer help with this. I've had my Atrix since launch and there's been about 4 times now (all seemingly after i've hooked the phone to computer with either phone portal, windows sync, or mass storage) where the assigned ringtones for contacts and even my regular ringtone has been changed or reassigned to some random song from my library. I don't know if there's something to hooking it up and it messes with the memory that juggles the ringtones/songs or what. Does anyone else have this problem and if so, has it been addressed/fixed? Thanks in advance for any help offered.

I have the exact same issue and have been posting about it on the Motorola forum as well. Over there the Motorola folks ask you questions and try to get a fix out to everyone, so please check it out if you haven't already.
My issue has happened a lot morethan yours it seems, however, I use extra batteries, so the phone reboots more often.
This is what I posted over there a little while ago:
Internal phone storage keeps disappearing
The "Disappearing ringtones" discussion was closed and merged with this one, but my issue is not the same as the internal memory being wiped.
My files are still on the card and internal memory, but the contacts, alarms, messaging, calendar, etc apps can't remember the tones I set.
I have copied the files to the following locations with the same issue recurring:
/media/audio/(alarms, notifications and ringtones)
/system/media/audio/(alarms, notifications and ringtones)
/sdcard/media/audio/(alarms, notifications and ringtones)
/sdcard/(alarms, notifications and ringtones)
/sdcard-ext/(alarms, notifications and ringtones)
/sdcard-ext/media/audio/(alarms, notifications and ringtones)
Even after moving them with RootExporer to the "non-mountable" storage (/system) they are still reassigning and setting to "unknown".
Possibly related issue. The playlists I create with MixZing, winAmp, and astro are empty are the phone reboots.
Occasionally I get the "no files" error when I check the mounted card in file manager, but if I manualy unmount and remount the card, they are still there.
I keep missing calls, texts and having my alarms "silent". This is getting frustrating. I bought the Atrix on launch day so I need to exchange NOW if that is what is needed.
Other than the above and the losing data connection issue, I LOVE THIS PHONE

Yeah, i've placed my ringtones (all .m4a format) on both the internal/external memory slots and for some reason, when it gets hooked up i'm in the same boat you are...very frustrating i've missed calls and messages as well. surprising that no one from Moto has a resolution for it...

I've run into the same problem, and was planning on moving 'em into the /system/media folder...but it sounds like that won't fix it. Drats.

I've had this issue as well. The random song problem seems to only affect contacts I have set up with a custom tone. No telling what song/sound will play for which contact. Otherwise it has simply changed my default ringtone to a particular mp3 that then becomes the default tone. Really weird.

I do still have the issue with the files in the /system folder, but much less. So I would try them there to lessen the problem. Westill need a complete fix though.

This issue is still a problem. There are even some apps that can't see the files on the internal card or external card. Even after the OTA update this problem is driving me crazy.
I think you dont hear about this issue more because some people dont connect there phone to the computer or remove the battery often. It seems to be a problem with reading the info off the card when it is remounted. On my captivate when I remounted the card it would always scan the card. This phone doesn't.
Any ideas.

Yeah I had this problem too. Was the only thing, and I mean the only thing I didn't like about this phone. I found the only way to fix it is to root the phone and move your personal ringtones to the '/system/media/audio/ringtones' folder using Root Explorer (you can buy it oin the market. Great app BTW). This solved all my problems. I know it's not "right" but it works great. Now I have zero problems with this phone.
-joe-

Permissions read only
Raindance said:
Yeah I had this problem too. Was the only thing, and I mean the only thing I didn't like about this phone. I found the only way to fix it is to root the phone and move your personal ringtones to the '/system/media/audio/ringtones' folder using Root Explorer (you can buy it oin the market. Great app BTW). This solved all my problems. I know it's not "right" but it works great. Now I have zero problems with this phone.
-joe-
Click to expand...
Click to collapse
I rooted, and purchased Root Explorer, but I can not seem to move anything to the Systems folder as it is a read only folder?... What am I doing wrong?
Thanks

t2ohio said:
I rooted, and purchased Root Explorer, but I can not seem to move anything to the Systems folder as it is a read only folder?... What am I doing wrong?
Thanks
Click to expand...
Click to collapse
In Root Explorer, at the top, hit the R/W button.

Ive mounted to the computer often, resboot every day, pull battery every now and then.. I dont have this problem. Ever try Ringdroid?

Related

[Q] How to configure vibration/App install location

Hi, I think I'm just being obtuse now by not finding the answer to my 2 current issues. If somebody can point me in the right direction that would be much appreciated.
Problem 1: When managing apps, there is a button that either say "Move to Phone" or "Move to Media Area". What does either mean? There are some inconveniences that results from having an app in the media area. So I was wondering how many storage space I have on my "Phone" and how do I make app install there on default.
Problem 2: My phone, which is stock, doesn't seem to vibrate on email/text messages. And since my phone is on vibrate most of the day and I communicate mostly by text. You can see how it is a problem. Is there anyway around it?
Again, thank you in advance for the help!
playingwithfire said:
Hi, I think I'm just being obtuse now by not finding the answer to my 2 current issues. If somebody can point me in the right direction that would be much appreciated.
Problem 1: When managing apps, there is a button that either say "Move to Phone" or "Move to Media Area". What does either mean? There are some inconveniences that results from having an app in the media area. So I was wondering how many storage space I have on my "Phone" and how do I make app install there on default.
Problem 2: My phone, which is stock, doesn't seem to vibrate on email/text messages. And since my phone is on vibrate most of the day and I communicate mostly by text. You can see how it is a problem. Is there anyway around it?
Again, thank you in advance for the help!
Click to expand...
Click to collapse
Problem #1: your phone should automatically install apps to the phone. The media area is the phone's internal SD card. There's 3gb phone storage and 7gb "media area" or internal SD storage.
Problem #2: you need to go into the settings in your email and messaging apps to enable vibration when you get and email or text.
Sent from my MB855 using XDA App
braindeadracefan said:
Problem #1: your phone should automatically install apps to the phone. The media area is the phone's internal SD card. There's 3gb phone storage and 7gb "media area" or internal SD storage.
Problem #2: you need to go into the settings in your email and messaging apps to enable vibration when you get and email or text.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Thanks, problem 2 is solved! I'm coming over from iOS so I have this concept that text vibration should be somewhere inside overall settings area. Never considered text to be an "app" with its own setting. Boneheaded move on my part.
Problem 1 is still there. Some app seems to default to "media area" and I'm not sure why. I don't think my phone is full as I seem to be able to move those manually to the phone. For example, one app that constantly install to the media area is Mantano Reader. I would move the app to the phone but everytime there's an update it would go back to the media area and I was wondering if there's a way to defaulting it to the phone. I think it's completely arbitrary... Minecraft installs to the media area by default, Bible and Fruit Ninja installs to the phone.. Really puzzled by this.
Thanks for the help on Problem 2 though, really appreciate it!
I like reading these post sometimes, I never had neither of your problems and I'm stock.
#1. I did not do anything, but everything goes to SD Card.
#2. Again, I did not do anything, but upon getting e-mail, text, whatever.........phone virbrates once and the green notification lights comes on? (Me and my daughter got into it about her iPhone, no light or notification)
Thanks to braindead for the tip, maybe I will look back and see.............
I'm stock too(until somebody release a stable ICS rom). And I don't know what I'm doing wrong.
Just for fun, I installed mantano reader to see what happens. It went directly to media area, and I have everything set to go to phone. So it's not just you.
I also noticed I have a couple other apps that have defaulted to the media area. I think some apps are just set up to do that by the developer, and my guess is that it has something to do with the amount of storage space the app requires (my two apps were Sims 3 and mear, both of which can take up some major storage space).
I don't know how to force the app somewhere else without being rooted. If you're rooted, you can use ROM toolbox to choose the default install location, or some other app2SD solution I'm sure.
Sent from my MB855 using XDA App
Aww, that's unfortunate. Thanks all around!

[Q] SD Card and Poweramp help

I have found a folder called "ext_sd" and It has everything i have on External sd.
So poweramp is getting these 2 folders and putting multiple files in my library, And i can't uncheck that from the files in the settings because it always rechecks its self.
And if i delete one of the duplicates, it deletes both of them.
Please help, it's really bothering me!
So is there anyway to delete the "exr_sd" file on the internal SD, or just stop it from showing everything on my external sd card?
Db0y505 said:
I have found a folder called "ext_sd" and It has everything i have on External sd.
So poweramp is getting these 2 folders and putting multiple files in my library, And i can't uncheck that from the files in the settings because it always rechecks its self.
And if i delete one of the duplicates, it deletes both of them.
Please help, it's really bothering me!
So is there anyway to delete the "exr_sd" file on the internal SD, or just stop it from showing everything on my external sd card?
Click to expand...
Click to collapse
Oops, somehow I thanked your post. Anyways, I think I had the same problem before. I want to say I just unchecked the primary sdcard folder, and it worked fine. I have to say though, Poweramp drives me nuts. I've had so many crashes and issues with every version I tried that I don't even use it anymore. One bug is that if I skip too many tracks ahead too quickly, then I have to force close even to get a song to play at all.
Also, when the EQ is active, sound quality takes a pretty big hit. I switched to Mortplayer with barely any regrets. Sometimes I use Poweramp, but until they fix it, Mortplayer is my go-to player.
I had this issue awhile ago also. To fix this you need to go into settings and locate the option to specify which folder the music is in.
The key is to uncheck ALL the boxes and then only selext the one folder on your sdcard with music. For example, uncheck all boxes and only check the box for sdcard/ext_sd/music.
For some reason Poweramp always checks and applies two folders for music on the sdcard because of the symlink of the sdcard to ext_sd.
Sent from my ADR6425LVW
Thanks guys, I unchecked everything except for the "ext_sd" folder and that seems to have fixed it.

Ringtones and notifications reseting to default...

ics 4.0.4. Stock...
So I am kinda sick of this deal where I reboot the phone for whichever reason and all the ringtones and notifications go back to default. I have some of these in my sd card at the media/audio then a notification ringtone and alarm folder. After some researching they seems the problem is having those in the external card and the card might be mounting too late. So the fix is to move them to the /system/media/audio folder in their appropriate folder. I did taht and after the reboot the files moved to the /system/media/audio folder and were rename with the prefix that described them. for example, if I had a rigtone named "dust in the wind.mp3" now it is named. "ringtone_dust in the wind.mp3". This phone is rooted and I used ES file explorer to move them...
So the question is:
Is that the correct folder?
Why the moved out of their folders and why the rename?
What do I need to do next?
Fernandq said:
ics 4.0.4. Stock...
So I am kinda sick of this deal where I reboot the phone for whichever reason and all the ringtones and notifications go back to default. I have some of these in my sd card at the media/audio then a notification ringtone and alarm folder. After some researching they seems the problem is having those in the external card and the card might be mounting too late. So the fix is to move them to the /system/media/audio folder in their appropriate folder. I did taht and after the reboot the files moved to the /system/media/audio folder and were rename with the prefix that described them. for example, if I had a rigtone named "dust in the wind.mp3" now it is named. "ringtone_dust in the wind.mp3". This phone is rooted and I used ES file explorer to move them...
So the question is:
Is that the correct folder?
Why the moved out of their folders and why the rename?
What do I need to do next?
Click to expand...
Click to collapse
Seems that in ES File Explorer the "Move To" and the "CUT" are not the same thing... I deleted all the files I moved and this time used the Cut instead of Move to and used Copy instead of Copy to (for those ringtones that were part of an music album) and it all stored correctly and stayed in place after multiple reboots. However... The phone and system went back to defaults one more time...
Am I the only one having this problem?
Quick update. During the research I have done they mention profile apps. my profile management app was changing my ringtones back to default. I made a few changes and will come back if it is not the fix but I'm confident it is. Sorry about the monologue but maybe this migth help someone. In short for the specific contact ringtones the problem was solved when I moved the files to the /system/media/audio folder (root required) and the profile app was changing the phone and system main ringtones. If you don't have root it seems that for some users just moving the ringtones from the external card to the phone folders has been enough.
Those files are so small. Why bother moving them to the sd card? You really shouldn't move system stuff to gain a few kb's of space you can't use anyway. Whatever space you empty doesn't become available to you anyway.
I didn't move any system files to the sd card. Those ringtones were there since my blackberry times.
Ringtone/Notification resetting all the time
I have been having this issue for a long time. I have a rooted i717 and factory ICS upgrade. I don't tweak out my phone with roms and things like that. Only customization I do outside the phone customizing is using Tasker for a handful of things.
I thought my ringtone/notifications were resetting after I rebooted...and after testing it wasn't the case. I thought that after I charged my phone the items would reset...not the case after a few tests.
I also found all my sounds would have multiple instances when I try to choose a ringtone or notification. Always the first instance would not play a sound and then the second instance would play the sound.
Even my photos and vids would have multiple instances.
What I found to be the case...These ringtones/notifications reset whenever I let my battery run totally dead so the phone shuts itself off. I plug it in to recharge and find the reset happens. To try a fix I have been plugging my phone in to recharge before the battery hits 0% and the resets have not happened since. The duplication of sounds and images haven't happened since either.
Just my observation...give that a try if you are still having problems.
What I'm bugged about is why isn't there a simple config file that holds all this info and won't forget if the battery goes to 0%?!
I have 2 batteries, I drain one all the way until swapping usually, I have badger had any sound reset itself.
Not sure if you guys read all the replies but the issue was solved. It was a profile aftermarket app changing the tones back.
Thanks!

[Q] Are they lost forever?!

So, because Im completely OCD, I was cleaning out my Android folders to try and organize things and I deleted the external_SD folder.
As you guys probably know, now the files on my SD card are unreadable.
Its a quick fix, first smack yourself in the face for being a noob, then jes copy everything on the card to my computer, reformat the card, and copy everything back..
however,
I use this app called Audio Manager where it hides specific files like text messages, videos, pictures, etc.
I've looked everywhere for those files on the card but can't find them.
Is there anyway I can recover those files? They should be on the card considering everything else still is, I just can't find them.
Anyone every have a similar problem and resolved it? Help would be greatly appreciated
Sorry, Audio Manager is the disguise for the app, the actual app is called Hide It Pro
Is the Audio Manager App still installed in your phone? In that case you can check inside the vault that the hidden files are there.. If that doesnt help you.. Send a mail to the developer of the app.. His email id is as follows.. [email protected]
amith007 said:
Is the Audio Manager App still installed in your phone? In that case you can check inside the vault that the hidden files are there.. If that doesnt help you.. Send a mail to the developer of the app.. His email id is as follows.. [email protected]
Click to expand...
Click to collapse
Yes, all my apps are installed in internal memory, and I'm pretty sure (and hoping) that only my external SD card was affected by my foolishness.
When I go into the vault, it lists nothing, same as Apollo (music player) and MX Videos because all my media was on my 64GB external card. There's an option to s"can for media" in Hide It Pro, so I did that. Baddddd move, now nothing is listed on my external card.
Googling led me to a program called PhotoRec, and it lists my card as having 59 GB free out of 64 GB. I ran it, and it found nothing.
I'm pretty much resigned to having possibly lost all my dumb drunk party videos oh well, guess St. Patrick's day is the best time to make more
More seriously tho, I lost a few recordings I did of organic chemistry lectures which really sucks if I cant get those back.

[Q] Apps can't find my media (most of the time)

Device:
ZTE Grand X (Bell Version) - Model Z933
Android 4.3
Kernel 3.4.0+
No root, stock everything.
I recently bought this ZTE Z933, and I've had some photos, videos, and music stored on the phone's storage for a while, and it worked fine.
Just in the past couple weeks, I put more videos, photos, and music onto an SD Card (4GB, FAT32) and put it into the phone, and now very often (almost daily) all of my picture browsing apps and music playing apps suddenly (and temporarily) are not able to detect ANY media on both the SD card and my phone's storage. But, if I browse my media through ASTRO or any other file manager, all the files are there and they work perfectly fine.
Rebooting the phone does nothing to fix this issue, and neither does accessing the storage through USB or unmounting and mounting the SD Card. For a while, the only fix I found was sometimes if I opened up one of my photos through ASTRO, and then closed it, about half the time it would temporarily fix the issue.
After a bit of searching, I found some threads on different sites about restarting the Media Scanner service (or something along that line) in Settings > Apps. I do not have this, but instead what I do have under Apps > Running > Cached, I have something called "Media", which, when I stop it and restart the phone, fixes the issue temporarily, but it works every time. The annoying thing about this is having to reboot, and losing all my ringtone and notification tone settings, and my playlists every time this happens.
Can anyone give me info on things to try? Or does anyone know of an app that will get me around this issue? (the phone has been reset pretty recently so I don't think that would solve it)
Any help would be very appreciated!
Hey how's it going? I to picked up one of these nice little phones and have yet to find anything as far as development on it, i.e root or any roms and ZTEusa has nothing on this phone. Every time I google it it shows another phone.
Its a great phone large screen and has quad core, if enough people post a wanted new thread on the request a thread forum we can get some help. There is a boot loader its just can anyone get root threw it. Also someone needs to try all of the towel root modstrings which are a lot and you might get it rooted. I really enjoy mine have had no problems with media, might be your sdcard is it an old one or a new one what class is it class10?
http://www.xda-developers.com/users-beware-zte-root-backdoor-found/
I just picked up this phone too.
Seems like root acess is simply password controled..
Maybe ztex1609523?
Anyone wanna jam that into an installer?

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