[Q] Mic Turns off when headset(Aux) plugged in on thunderbolt - Thunderbolt Q&A, Help & Troubleshooting

I have been using a standard aux(3pole) cable with my Droid, Droid 2 and HTC Incredible, to connect it to my car speakers and listen to music. The nice part is all those phones did not turn off the mic on the phone. The thunderbolt turns off the mic so when I get a call I hear the person on the other line through my car speakers but he doesn't hear me(mic turns off). Any one know if it is possible to enable the phone mic to stay on? I am open to mods or roms, i just really need this to work.
Kinda frustrating because it works with my other phones.

This is very frustrating. As far as I know, there is no way around this yet. We'll have to wait for either an HTC software update or something Like CM7 to fix it. I wouldn't get my hopes up for HTC to fix it, since they are saying that the phone was designed to act like this. I think our best bet is to email HTC with the issue. They can't ignore ti if they are getting thousands of complaints about it... can they?

i hope cm7 will take car of it. I have cm6 running on the incredible and it works just fine.
Its a safety issue in my mind, it lets me drive hands free with just an aux cable. Instead of fiddling with it to make it work. This is the only thing that i dont like about the Thunderbolt.

this is extremely frustrating. I used to use that all the time on my OG droid and on my atrix.

totally lame! I hate to say it but I'm starting to miss my incredible.

here is a solution http://cgi.ebay.com/ws/eBayISAPI.dl...49206&ssPageName=STRK:MEWNX:IT#ht_2617wt_1141
I got 2 of these, 1 for each car and it works perfectly. Hope this helps.

Remember seeing a code snippet either on irc or twitter yesterday that looked like HTC hard coded the headset value into the software so it thinks anything plugged in has a mic.

When this happens I just hit the speaker button on the phone and the mic comes back on, not the best solution but at least something for now.

Just got off of the phone with an HTC Support Rep. He did some digging and discovered that this model has issues with headsets that have volume controls on them (e.g. iPhone headset). He had no idea for a fix, no other information available. I asked him to open a support ticket in my name, however. <== Anxiously awaiting to see if CM7 resolves this issue too.

Any news
has anyone heard anything more about this it is really annoying

I just can add that ZTE Blade (San Francisco), behaves the same way.
Right now on CM7.1 (2.3.7)
I'm already thinking about using an auxiliary cable with mic to connect the phone to my car as pointed out by vitsdroid.

I use the inline mic for my car setup so that I can answer a call which I am listening to music.
If its an important call then I switch to a wired heardset/mic which is alot quieter for the person on the other end of the call.

Found this in another thread...
RicoX9 said:
Took me a while to find this (from teambamf forums)
Settings -> Call -> TTY -> TTY VCO
Works like a champ. I have a really good set of headphones I listen to music and audiobooks on. They're very durable and sound pretty good. First set I've had that lasted me more than 4-6 weeks. No inline microphone. Now I can just use the on-board mic.
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Related

[Q] I can't use my regular earphone during calling

I just got my thunderbolt today. However, I can't call to somebody by using regular earphone (if you do, you'll hear the other person's voice but the other person can't hear you). If you use the earphone with mic attached, you can do it. However, I'd like to plug it into my car speaker (AUX cable) so there is no mic attached there. Sometimes, I like listening to music from the car, so when somebody call, I just answer and the voice will come through the car speaker while I use the phone mic to reply. My other phone (HTC HD2 and HTC Tilt) work with this method. The only thunderbolt won't work. Do you have any idea about this?
Thank you very much
ccmks
My last phone did it, but it too was WinMo. May be an OS thing, and not hardware?
It is not OS thing. I ran Android on my HD2 and it worked fine. I have no idea about this problem.
I know that method works just fine on the dinc. I do it all the time with mine. I really hope there is a fiz to that. I loved being able to talk "hand free" while hooked up to the car stereo.
Sent from my ADR6300 using XDA Premium App
I noticed that too. I dont like it. I was hoping that I was doing something wrong.
yup same problem here and i almost dropped my phone fumbling to take out the headphones before the person hung up. lol i hope they fix it

[Q] Atrix thinks wired headset button is CONSTANTLY BEING PUSHED

Music plays fine out of the wired headset...it always has. The headset has functioned properly until about two weeks ago. At that time, my Atrix began to think that I was pressing the headset button. Constantly. Over and over. Any time the screen is on with the headset in, it redials automatically. When the screen is off, it does it too, because when I turn the screen on, it gives me the vlingo vs. voice command box. Also, when I make a call with the headset plugged in, the other person can somehow not hear me at all, until they call me back, and it's fine. The phone thinks the headset button is being pressed once every few seconds. THIS IS INCREDIBLY ANNOYING.
I know it's not the headset, because I've tried three different headsets (two by Motorola, both the 'official' wired headsets of the Atrix, and one third-party), all with the same result. Also, it's not just my phone! Oddly enough, I replaced my Atrix with AT&T's warranty, and THE NEW PHONE HAD THE SAME PROBLEM.
Has anyone else experienced this, or have the slightest clue what is going on? I've looked around the internet for weeks now and I haven't seen a single instance of it. Pleeeeease. This is brutal.
My headset with mic and button does not have any issues. Its the bose MIE2 mobile phone headset.
Yes I have experienced this as well and it is super annoying I will prob swap it out and hope I don't get another messed up one. Sometimes when I am in my car and connected to my bluetooth handsfree it'll do the same thing and start a song playing and I don't even push anything!!! Hope someone figures this one out.
theres defo something funny about the atrix headphone jack and remote controls.
At first my nexus one remote worked fine with it, but it started doing funny things, then flat out would go crazy (issuing commands without me touching it etc.)
Gave up and went wireless, now I only use wired @ the gyma dn they're just dumb headphones w/out remote
ME TOO!!
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
I had this same problem, mine got randomly solved. You could find how the wiring world for the Atrix and block that connection or cut off the controller on the headphone and solder your headphones back together.
Sent from my MB860 using XDA App
Thanks for the feedback, but a)I'm not looking to do any soldering or rewiring (I'm good with software mods, but not hardware mods), and b) it never happened until recently, then I swapped out the phone for a new Atrix, and it happened right off the bat - again with all three headsets. Tried a bluetooth, worked fine, no problem.
I tried a new headset (skull candy something-or-other) and it's been working so far, inexplicably.
I made a voodoo doll of my Atrix and poked it a bunch of times in its little voodoo headphone jack. Seems to have done the trick. I'd recommend that method.
I have this problem too with my headphones from my Sony x1, or x10. I cant remember which one. But as soon as I plug them in the phone goes nuts!
Which really sucks because they are they best headset/ headphones I have ever used for my funny shaped ears.
I think mine fixed after I dropped it and the headphones came out Anyways as long as its resolved that's awesome.
Sent from my MB860 using XDA App
Anyone having the problem using the pure music widget, by any chance? Uninstalled that and hasn't happened since with any headset.
Sent from my MB860 using XDA Premium App
i also started to experience this issues.At first i thought it is kernel or ROM issue but then after multiple test and experiment it is the Atrix 3.5mm headset jack is the culprit.If im not mistaken it is due to pressure contact sensor inside headphone jack.Please anyone know how to rectify this kind of problem do post your solutions for us.TQ
rknight68 said:
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
Click to expand...
Click to collapse
You bike at 70MPH? Holy.
so no one found a real fix or solution for this problem? Maybe we need to make a petition and submit to motorola
I had the same problem with a BB9700. It ended up being a damaged headphone jack. I figure some crap from my pocket had been in the jack when I plugged in the head set. Which jammed everything into it wrecking the receiving end of things.
Luckily I had a spare housing which came with a new jack. I'm not sure if it's as easy to replace on the Atrix since I haven't had the opportunity to tear it apart yet.
Power amp has settings that fix my controls and it works great.
Sent from my MB860 using XDA Premium App
Still no one ever face this kind of problem?
Can anyone confirm that this could fix our problem? http://forum.xda-developers.com/showthread.php?t=1301998
I have same problem too. But I have this problem on stock ROM and CM10.1 (with 3.1 kernel) ROM. I don't have this problem with any other ROM.

[Q] Problem with Ear Buds.

Hi Everyone...Question where is the code behind the earbuds? Reason I am asking is that I plug my earbuds in and I can hear just fine but the person on the other end can't hear me. If I set TTY to VCO it works but audio stinks. Is this a Radio/ROM/KErnel issue??? Or do I need to unroot and take it back lol...someone please let me know!!!
Thanks!!!
it can be either or...
i found when using some AOSP roms(mainly older versions of CM7) people had a hard time hearing me.
currently i'm using CM7 1.6.1 and that's not an issue anymore.
In case anyone sees this it was actually a hardware problem, got a replacement phone and used the same ROM/kernel and all worked perfectly...the tech said that the saulder connections on the ear buds goes out easily...
Sent from my ADR6400L using Tapatalk
BuffoGT said:
In case anyone sees this it was actually a hardware problem, got a replacement phone and used the same ROM/kernel and all worked perfectly...the tech said that the saulder connections on the ear buds goes out easily...
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Having a similar issue with ALL types of wired headsets. Posted in the General section and hoping to get some devs attention in it. Did some general Google searching and apparently by manufacturer design (thanks HTC!), when headsets are plugged in (not headphones mind you, diff is if it includes a mic), the mic disables on both the phone and the mic in your chord. You can bypass the disabling of the phone mic by changing the TTY mode but the quality is poor and still does not allow you to use your headset mic.
If you use regular headphones, the phone will show the headphone icon (again, not the headSET icon (with the boom mic in the pic)) and you can still use the mic from the regular phone. The problem I have here is it still requires me to walk around with my phone in the air as if it were on speakerphone.
I'm assuming devs can tweek this and I am 99% positive, previous headsets with my TB did NOT have this problem. I've used a mix of GB, AOSP, and Froyo roms (current), and have NOT found a way to get my headset (with mic built into the chord) to work. Extremely frustrating.

Bluetooth Issues

I have just recently gotten a rezound about 3 weeks ago and I have noticed issues with my bluetooth. Not all, but most people I talk to on the other end say my voice is muffled and has lots of static. I can't figure out how to remove it. I've attempted turning everything off (wifi, gps,4g) and the static is still there. I've read about some people having issues on vzw site and HTCs site but haven't seen it mentioned anywhere here. I'm am running the latest ICS leak, which has nothing to do with it because the phone did it before I updated the firmware. This is all on a Plantronics M100 that worked flawlessly with my Dinc. If I can't resolve this I may have to return this phone for something else because I HAVE to have a working bluetooth. If anyone has a bluetooth that works great let me know and ill try it to see if I can get one that works. Who knows maybe this bluetooth doesn't like this phone. Anyways, thanks in advance...
Sent from my ADR6425LVW using Tapatalk 2
I know what you are talking about. I use a samsung hm3500 for videos and audio because it supports A2DP. But it is also just a Bluetooth headset. Probably the coolest one I have found. Great for watching videos without headphones.
(Sorry that was me babbling)
Anyway, yes I have the same issue with the HM3500. People tell me my voice sounds muffled, but when I switch to the phone mic, it sounds much better. I assume it is just a low quality headset? I only paid #10 for it.
I use a jawbone era. It works the same on this phone as it does on my dinc and my charge.
I mean.. I MIGHT be the phone. Call and get a replacement, if its still a problem then get something else I guess.
The best thing to do to check it, is to call yourself and leave yourself a voicemail. Talk with the headset, turn it off and talk with out it. Go back and forth s few Times.
Repeat with the dinc.. compare the quality yourself. It has been my experience that other people are bad at accurately describing problems.
Sent from my ADR6425LVW using XDA
Quick troubleshooting
I have had occasional problems too on my phone, but the wife's does not.
Check how you hold the phone. There is a mic hole on the bottom edge you do not want to cover with a finger, I did. Take off the back cover and check that the mic hole is open, not clogged.
Does the audio input accessed by the keyboard (for voice recognition text input) hear you and work well? If that does not, the phone isn't picking up your voice. You could also try making a voice recording and playing it back to check the quality.
Try a bluetooth headset or car radio handsfree. If those work fine then the problem is likely with the phone/mic. That will involve a replacement.
Ill try the voicemail thing. The problem is with my bluetooth not the phone mic itself. When I switch to that people say I sound much better. I have tried several different ways of holding it with all the same result. I made several phone calls last night and some were land lines. My wife said one time I sounded staticky and the rest of the time it was better. Other calls I made the other people said static as well. I don't know what would cause it to be intermittent like this.
Sent from my ADR6425LVW using Tapatalk 2
Bluetooth
I would try a different bluetooth set. I use mine with a bluetooth motor cycle helmet head set and it works just fine. Also with a Motorola stereo set sounds good to.
Ok really starting to get pissed at this Rezound. Got another headset to try and....same results. Callers on the other end say I sound extremely loud like my mouth is right on the bluetooth and the audio is very muddled. Why is this all the sudden a problem??? My other bluetooth worked great with my original incredible. If I can get this resolved I'm ditching this phone and getting something else because I NEED bluetooth. Someone please tell me a headset that works for theirs and I will try that one!
Sent from my ADR6425LVW using Tapatalk 2

[Q] Bluetooth to car stereo phone noise

Hi all. New here, so hopefully this will be concise enough.
T-mobile HTC Amaze 4g, no mods, all stock plus a few apps. Everything working fine on the phone. Purchased a Platronics BT headset, works OK; limited range, but passable. Just bought a Sony MEX-BT4100P car unit. Did the install myself (retired auto technician, so I know a little about doing it correctly). All working OK, BT pairs fine, functions all good (Phone book, redial, etc). Problem is a buzz noise during calls, only audible on the other end of the call, but it's pretty loud. Sound is similar to a slightly shorted mic cable. Voice is audible, just a loud background buzz. No noises with any other car stereo function. No noises with any other phone function.
Talked to car stereo vendor, they sent new unit and microphone. No change. Talked to HTC. They say that since the Plantroncs works fine, there's no problem with the phone.
I'm trying to find out if anyone else has experienced this specific issue and if so what had to happen to resolve it.
Any thoughts? I don't have another BT phone to try
Android 4.0.3, Sense 3.6. Don't know what other info might be helpful.
Thanks.
Charlie
Might be the headset
charlie.kaiser said:
Hi all. New here, so hopefully this will be concise enough.
T-mobile HTC Amaze 4g, no mods, all stock plus a few apps. Everything working fine on the phone. Purchased a Platronics BT headset, works OK; limited range, but passable. Just bought a Sony MEX-BT4100P car unit. Did the install myself (retired auto technician, so I know a little about doing it correctly). All working OK, BT pairs fine, functions all good (Phone book, redial, etc). Problem is a buzz noise during calls, only audible on the other end of the call, but it's pretty loud. Sound is similar to a slightly shorted mic cable. Voice is audible, just a loud background buzz. No noises with any other car stereo function. No noises with any other phone function.
Talked to car stereo vendor, they sent new unit and microphone. No change. Talked to HTC. They say that since the Plantroncs works fine, there's no problem with the phone.
I'm trying to find out if anyone else has experienced this specific issue and if so what had to happen to resolve it.
Any thoughts? I don't have another BT phone to try
Android 4.0.3, Sense 3.6. Don't know what other info might be helpful.
Thanks.
Charlie
Click to expand...
Click to collapse
Hey Charlie,
I remember having a plantonics headset. They were awful for me and they broke eventually. Did you try another headset? I think the headphones you're using could be the source of the problem. Hopefully someone else experienced in BT and headsets can assist you.
SuperAfnan said:
Hey Charlie,
I remember having a plantonics headset. They were awful for me and they broke eventually. Did you try another headset? I think the headphones you're using could be the source of the problem. Hopefully someone else experienced in BT and headsets can assist you.
Click to expand...
Click to collapse
The Plantronics headset is fine; it's the Sony car stereo BT function that's making the noise...
It's been a while since I've had the stock ROM on my phone, but try looking under the settings menu in dialer for 'noise suppression' and make sure it's ticked.
Does your head unit have a gain setting for the mic? I had a JVC unit that had one in the Bluetooth menu settings.
Actually, I just looked up your manual, you do have a mic gain.
It looks like you also have an echo canceller/noise canceller setting as well. See what playing with those do for you.
Failing those options, it sounds like you have interference in your mic. Try routing it away from any wires that carry current. You might try just holding it out in the open and making a test call.
Sent from my Amaze 4G using xda app-developers app
DarkMatter_74 said:
It's been a while since I've had the stock ROM on my phone, but try looking under the settings menu in dialer for 'noise suppression' and make sure it's ticked.
Does your head unit have a gain setting for the mic? I had a JVC unit that had one in the Bluetooth menu settings.
Actually, I just looked up your manual, you do have a mic gain.
It looks like you also have an echo canceller/noise canceller setting as well. See what playing with those do for you.
Failing those options, it sounds like you have interference in your mic. Try routing it away from any wires that carry current. You might try just holding it out in the open and making a test call.
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
Head unit - I've tried all settings on mic gain and noise cancellation with no changes at all to the noise, although voice quality changed as expected.
Microphone has been pulled out of the car, literally to the full extent of its cable, with no change. I've wrapped the mic and its cable in tin foil and jumpered that tin foil shield to chassis ground with no change.
It does indeed to me sound like microphone interference, but nothing I do, including a different mic, changes the noise. Head unit and mic have been changed out for new.
Does it happen even with the engine off?
Sent from my Amaze 4G using xda app-developers app
DarkMatter_74 said:
Does it happen even with the engine off?
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
Yes. On, off, no difference. In garage, out of garage, no difference.
charlie.kaiser said:
Yes. On, off, no difference. In garage, out of garage, no difference.
Click to expand...
Click to collapse
This tells me it's not interference, at least not from the car's electrical system. Do you happen to live under high tension lines?
Ok, here's what we've got in an extremely simplified flowchart:
mic------>head unit------->bluetooth-------->phone-------->person called
Follow the path, eliminate as you go.
1. Unplug the mic completely. Make a test call, see if your caller hears the noise still. If not, it's either the mic (replaced already, but not unheard of to get multiple bad ones. Try a desktop computer microphone?) or poor shielding in the radio (not easy to fix, even harder to locate.) If it's still there....still might be shielding in the head unit. Unlikely though.
2. You've already messed around with the head unit's settings. Nothing to do here.
3. Bluetooth. My radio used a USB bluetooth adapter, yours is built in. Can't try a different BT.
4. Phone. You don't know someone with a phone with bluetooth? If pairing with a different device results in a clear call, it's the phone (you could try rooting/updating/replacing it. Maybe they just don't like each other?) If the noise is still there with a different phone, it's either the head unit (you got another bad one or they just don't make them very well) or it's outside your control. Maybe the tower itself. You could try driving quite some distance away, till you're on a different tower. See if it's clear then.
Beyond all this, I really don't know of anything else to try, apart from getting a different head unit.
DarkMatter_74 said:
This tells me it's not interference, at least not from the car's electrical system. Do you happen to live under high tension lines?
Ok, here's what we've got in an extremely simplified flowchart:
mic------>head unit------->bluetooth-------->phone-------->person called
Follow the path, eliminate as you go.
1. Unplug the mic completely. Make a test call, see if your caller hears the noise still. If not, it's either the mic (replaced already, but not unheard of to get multiple bad ones. Try a desktop computer microphone?) or poor shielding in the radio (not easy to fix, even harder to locate.) If it's still there....still might be shielding in the head unit. Unlikely though.
2. You've already messed around with the head unit's settings. Nothing to do here.
3. Bluetooth. My radio used a USB bluetooth adapter, yours is built in. Can't try a different BT.
4. Phone. You don't know someone with a phone with bluetooth? If pairing with a different device results in a clear call, it's the phone (you could try rooting/updating/replacing it. Maybe they just don't like each other?) If the noise is still there with a different phone, it's either the head unit (you got another bad one or they just don't make them very well) or it's outside your control. Maybe the tower itself. You could try driving quite some distance away, till you're on a different tower. See if it's clear then.
Beyond all this, I really don't know of anything else to try, apart from getting a different head unit.
Click to expand...
Click to collapse
I did try unplugging the mic and the noise goes away, but according to Sony and the vendor, if a mic isn't plugged in, the entire audio chain gets muted automatically, so it's not much of a test. I'm going to see if I can dig up another mic like a computer mic with a mute or on/off switch and see what that might do.
I'm in a rural area and not too many cell phones I can borrow here. Might be one I can find...
I'll try another tower too; that's something I have not tried. But this really sounds like audio input chain noise rather than post-processing noise. I was an audio engineer in a previous life and I am still leaning towards mic-related issues...
Thanks.
charlie.kaiser said:
I did try unplugging the mic and the noise goes away, but according to Sony and the vendor, if a mic isn't plugged in, the entire audio chain gets muted automatically, so it's not much of a test. I'm going to see if I can dig up another mic like a computer mic with a mute or on/off switch and see what that might do.
I'm in a rural area and not too many cell phones I can borrow here. Might be one I can find...
I'll try another tower too; that's something I have not tried. But this really sounds like audio input chain noise rather than post-processing noise. I was an audio engineer in a previous life and I am still leaning towards mic-related issues...
Thanks.
Click to expand...
Click to collapse
Update... Tried driving to another location, and voila! The noise disappeared. I'm now getting normal audio from the system. And what's really strange... back at the house the noise is gone as well...
Thanks to all for the suggestions and ideas! Glad it wasn't something more difficult to fix...

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