3g data drops - Thunderbolt Q&A, Help & Troubleshooting

I have seen some thread about the 3g bug and reference to dailing *#*#4636#*#* and changing it to cdma auto prl. There is another one that we can change too, dial ##778# and send go to modem and click that then enable rev a I did this and haven't lost data yet since. I take no credit for finding this out, seen it on Droid forums.net.
Sent from my ADR6400L using XDA App

Interesting.... I got my hands on a thunderbolt as a potential epic replacement. But it only works in 4G and doesn't connect to 3G or 1X at all in the NY area.
Verizon stated that there is a global issue and they sent me a replacement with no questions asked.
Anyone else experiencing this?
Epic | CyanogenMod 7 Alpha 1

##778# requires unknown password for edit mode...
Epic | CyanogenMod 7 Alpha 1

It's 000000

Thanks, will try. Btw, discovered that my mobile network status shows 'turning on... ' indefinitely... this apparently was an underlying issue.
Set the two modem settings from cdma only/lte to auto/auto... restarting...
__________________________________
Epic | CyanogenMod 7 Alpha 1

THAT RESOLVED THE ISSUE!
switching the 'preferred mode(9k)' from LTE only to Automatic did the trick. I almost overlooked the Menu Commit Modifications button. I left 'preferred mode' to CDMA Only. Should I switch this to auto too?
Got 1X, seems slow in Speedtest...
__________________________________
Epic | CyanogenMod 7 Alpha 1

guruleenyc said:
THAT RESOLVED THE ISSUE!
switching the 'preferred mode(9k)' from LTE only to Automatic did the trick. I almost overlooked the Menu Commit Modifications button. I left 'preferred mode' to CDMA Only. Should I switch this to auto too?
Got 1X, seems slow in Speedtest...
__________________________________
Epic | CyanogenMod 7 Alpha 1
Click to expand...
Click to collapse
Thanks for bringing this setting up. I will check it out myself and hopefully it help!

I forgot to write down what the original settings were, do you guys happen to have that info? Thanks!

i called and talked to a tech, after he worked his magic i havent dropped out of 3g in 7 days

WillisD said:
I have seen some thread about the 3g bug and reference to dailing *#*#4636#*#* and changing it to cdma auto prl. There is another one that we can change too, dial ##778# and send go to modem and click that then enable rev a I did this and haven't lost data yet since. I take no credit for finding this out, seen it on Droid forums.net.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
##778# allows you to go to the modem settings and change Rev to enabled, which puts you on the regular 3G network verizon has had for years. Their new 3G network, the hybrid network, that lets you do 3G data/voice at the same time is screwy and doesn't work everywhere yet.
Here in cincy I can only get on the original 3G network, so if I go 3G I can't do voice/data at the same time.

I had this problem today. Out of the blue, my phone shut off and rebooted and then I no longer had 3g. I took it in to the Verizon store and they ended up having to do a factory reset to get it working again. I'm hoping this is not something that will keep happening - I have a week and a half yet to decide if I want to keep it and this could be a deal-breaker.
Sent from my ADR6400L using XDA Premium App

ktez said:
I had this problem today. Out of the blue, my phone shut off and rebooted and then I no longer had 3g. I took it in to the Verizon store and they ended up having to do a factory reset to get it working again. I'm hoping this is not something that will keep happening - I have a week and a half yet to decide if I want to keep it and this could be a deal-breaker.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
they have already said they are having network issues.

anyone notice pandora issues after switching to rev a? seems like ever other song cant buffer and just skipps. or pauses is the better word. It will pause for 1 sec play for 1 sec over and over till i skip songs. It will then play a song fine then the next song skips.
Wonder if this has to do with their network issues?

I have seen no issues with pandora I use it a lot 3g 4g doesn't matter
my guess is something in your area is wrong
this is not a signature I type it in every time maybe sent from my phone or my computer

Related

[Q] 4G drops to 1X

I recently upgraded from the Incredible to the Rezound and find that when 4G not available, the signal drops down to 1X. Not only that, it seems to stay in 1X even when 4G is available. How can I get the phone to drop to 3G when 4G not available? The Incredible ran in 3G in the same areas that the Rezound drops to 1X. What do I have to set to get it into 3G?
Thanks for help.
both my GF and I have been having trouble with this on both our phones... We both live and work in 4G coverage, pretty strong coverage too. Yet we both see 4g drop out to 3g or 1x. Its very random, and I've had it happen right in the middle of browsing the web. (All of a sudden a page takes forever to load or doesnt and the phone acts like it has no data connection, I go to the home screen and see that I am all of a sudden on 1x..)
I recently read an article that talked about how VZW actually has a pretty major issue they need to resolve pertaining to authentication on the LTE network. I don't know the exact mechanics of it, but basically the authentication fails and you get booted off the LTE network until the phone tries to hop on it again. Right now, the two phones I have personal experiance with do not try very often to get back on and it often takes going into the wireless settings page and selecting mobile networks and going in and out of that screen a couple times, or if it is being stubborn, airplane mode, site for a minute, and then back on. Occasionally I have to reboot the phone.
It really irritated me good last night when I really needed the data connection for GPS navigation because I took a wrong turn in an unfamiliar area..
Sometimes going in and out of airplane mode helps or restart.
I'm not going to say look on the forums. Here is a quote from another thread and linked another thread.
had the same issue and fixed by this.
racingtiger03 said:
Dial ##778#, call
edit mode
password is 000000
modem settings
Rev. A
select "enable"
menu > commit
phone will reboot and you should get 3G back
This changes your network from eHRPD back to EVDO Rev.A. For LTE phone owners, eHRPD causes 3G to die (most of the time anyway) when the LTE network has problems. Get back on normal EVDO and you're good to go.
^ from Jntdroid on another forum (not sure if we're allowed to post to other forums here) I'm not positive on where he got it from, but this is a capability of all HTC 4G phones
I've had occasional issues with being down to 1X, but even that was only during nationwide 4G network issues, definitely get in touch with VZW about that... not that they have enough sense to fix anything *sigh*
Click to expand...
Click to collapse
Good luck. It's what fixed mine.
Sent from my rezound using xda premium
I have the same problem sometimes. Well most of the time actually. =(
Sent from my 4GHz Quad Core G1
I have the same issue periodically ..tho I live in a non lte area..so your suggested solution prob wouldnt be a good idea ey
Sent from my ADR6425LVW using Tapatalk
Same issue here. Only happens when I go from a 4G area to a 3G area. I end up getting stuck in 1x. The phone switches fine from 3G to 4G. But when going back to a 3G only area, it by-passes 3G and I get 1x.
No toggling helps. I have to reboot to get 3G back. I also tried that fix posted above. It does not help. Called verizon again tonight.
The strange part is before we had that 4G outage a few months ago, the phone would switch just fine. Now it's a pain in the ass.
Sorry it isn't helping. It worked in mine and done exactly the way it told me. Go from 3-4g now without an issue. No 1x like before
Sent from my rezound using xda premium

[Q] 4G connection but no data

For the past 4 days or so my phone has been able to "connect" to the 4G network but I cannot receive data over it. However when I switch the phone to 3G only data works flawlessly. Calls and SMS works fine but the browser and any apps that use data say no connection. The connection icon is grey instead of blue.
I've been running CM7.1 on the thunderbolt just fine for months but I decided to use another ROM just to be sure. Put thundershed 1.6 on today and for a while 4G worked but it died again. was using radios 1.48.00.0906w_1, 0.01.78.0906w_1. Thought it may be a problem with those so I flashed the just-released 1.49.00.0406w_1, 0.01.79.0331w_1. No change.
I've gone through all the other troubleshooting steps too, hard/soft reset, battery pull. reseat SIM card, toggle airplane mode, switch off the LTE radio, etc. Called verizon and they confirmed I have a recent PRL.
Anybody have thoughts as to how I can fix this?
i've been getting in and out data connection with the newest radio on my thunderbolt atm...i'm starting to wonder if its the phone itself
I don't think its anything we can fix ourselves. So many people are having problems similar to this that it must be verizon. I had exactly the same problem you are talking about and I can get it to straighten out by turning airplane mode and taking it back out.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
I don't think its anything we can fix ourselves. So many people are having problems similar to this that it must be verizon. I had exactly the same problem you are talking about and I can get it to straighten out by turning airplane mode and taking it back out.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
I really hope it is verizon and not my phone, but I've talked to them probably 3 times in the past 2 days and no one has even hinted that they are having network problems.
So right now I guess I just have to wait it out. Man I hate streaming music over 3g...
-Nex
Update on the situation - My 4G data is back after about a week.
Looks like I was temp banned from Verizons 4G for using too much of my unlimited plan. Can anyone confirm this happening to other people?
Thats what I suspect at least, it could be a coincidence and their 4G tower in my area was broken for almost exactly a week.
-Nex

Is it True or BS that EVO LTE will have a fix for LTE connection issues?

I really like this phone but want to make sure that the LTE connection issues are able to be fixed with a software update. I hope Sprint isn't BS'ing on this. I have a couple of days to return the phone and want to make sure this is fixable before deciding to keep it.
Anyone know if the Sprint rep who said it's a software issue is telling the truth or BS?
At heart it is a good radio. No reason it shouldn't work as it's supposed to. So, the majority of the issue is software. And it is fixable. Maybe just as good as S3 and iPhone 5 LTE reception?
The big question here is if Sprint will actually fix it this time. Know that there were fixes for LTE in 2 previous ota's. To what extent they worked on it before, idk. Thinking that this time is make or break it.
So, the answer is wait and see. U can get out of contract if LTE doesn't work for u though. It's apart of your service plan. Gonna require persistence on your part to get out after the 14 days is up, but u can do it.
If I were u and needed a good LTE capable phone, I'd go with the S3. Because at this point, it is up in the air if it will receive LTE like it should in the near future.
Correction first update was wifi, second was lte lol
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
celticking said:
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
Click to expand...
Click to collapse
Airplane mode trick???
I really hope they can fix this. I decided to keep the phone after looking at the S3 screen and build quality I just couldn't switch. I really love the screen on this!! It is just as good as my wife's iPhone 5 in color reproduction. The S3 is nice but don't like PenTile as I can notice it and I don't like it when whites have a blue color to it.
The Evo LTE has the same SoC as the S3. If the Evo was having hardware problems with LTE so would the S3, but that is not the case (according to what I have been able to look up). Therefore it can be concluded that the LTE issues are software and not hardware.
docmalc said:
Airplane mode trick???
Click to expand...
Click to collapse
AKA Airplane Mode Dance
If you are in an LTE area and your phone is stuck on 3G, or if your phone is on LTE and it drops back down to 3G, then toggling Airplane Mode ON and back OFF will make the radio scan and re-latch to LTE.
That's the problem with our EVOs, it's an LTE threshold and handoff problem.
I live right on the edge of LTE coverage, so my phone will handoff to 3G because it decides the LTE signal is too weak. The problem is, in my area a "weak" LTE signal is MUCH faster than a strong 3G signal. If I go into my radio options and choose "LTE only" it will hold LTE signal all day long. So the signal is there, albeit weak.
What we need is a software fix that will change our radio's signal threshold so that it will prioritize a weaker LTE signal over 3G.
I'm tired of doing the airplane mode dance. If LTE is available, I want my EVO to latch on and stay on it even if it's weak.
Sent from my EVO
I use to get spotty LTE here in san Antonio so I thought it was the radio. But now I've been getting it pretty consistantly everywhere. So now I'm starting to think its there towers or something
Sent from my EVO using xda premium
mexlos said:
If I go into my radio options and choose "LTE only" it will hold LTE signal all day long.
Sent from my EVO
Click to expand...
Click to collapse
Any way to do this on sense? I've only got lte/cdma and cdma only options
banccalif said:
Any way to do this on sense? I've only got lte/cdma and cdma only options
Click to expand...
Click to collapse
Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Click to expand...
Click to collapse
Can you link it? I'm finding various apps named "network" something or another but none with just that solely as the title
The icon changed so I had a bit of trouble finding it but here you go Network app
mexlos said:
Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
Click to expand...
Click to collapse
Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Click to expand...
Click to collapse
om4 said:
The icon changed so I had a bit of trouble finding it but here you go Network app
Click to expand...
Click to collapse
Thanks guys! Installing app now and have the data code saved for a rainy day as well
Edit : after switching to lte only, I get no data (voice or sms) but im able to run a speed test using 4g. I live in L.A. but I connect to an Albuquerque, New Mexico server I'm not sure what else I'm to do to enable lte only and keep data
It's NOT true for me that switching it to LTE only will keep it connected. I still only keep the connection for about 10 seconds and then it goes back to 3G. My understanding is that option in both *#*#4634#*#* and ##DATA# is "preferred mode." It will drop back to 3G.
And I know for sure that Sprint and HTC have an open ticket on this issue of aquiring and keeping an LTE signal. They will eventually get a fix out for it.
I used the network tool post earlier and set mine to cdma/lte... So I get 4g and voice/text.. no evdo. Which is fine by me because evdo sucks anyway lol.
Works great I now can keep 4g in my house like my gfs gs3 and not switch back to crap-do
Sent from my EVO using xda premium
Someone try the 10/21 build of cm10 from deck.
I'm holding lte and seeing it places I couldn't get it before even when set to lte only.
This has completely corrected the issue for me.
Sent from my EVO using XDA Premium HD app

[Q] Sprint Note 3 not registering on Airave Network Extender

So, I have had my Note 3 for about 3 weeks now and it has started to act shy around my Airave at home. Usually, I walk in the door and it's registered on it, but the last week or so it wont. Even if I power the phone off and back on it still camps on the 0-1 bar sprint network outside. My wife's S4 registers on it, no problem. I have called into Sprint, and we have reactivated, reset the profile on the phone and that works (as long as I stay within the range of the airave). The moment I leave and come back --- bam --- no airave coverage for me on my Note 3.
Has anyone else experienced this? Any tips or ideas? I have the Airave 2.5.
wpoole said:
So, I have had my Note 3 for about 3 weeks now and it has started to act shy around my Airave at home. Usually, I walk in the door and it's registered on it, but the last week or so it wont. Even if I power the phone off and back on it still camps on the 0-1 bar sprint network outside. My wife's S4 registers on it, no problem. I have called into Sprint, and we have reactivated, reset the profile on the phone and that works (as long as I stay within the range of the airave). The moment I leave and come back --- bam --- no airave coverage for me on my Note 3.
Has anyone else experienced this? Any tips or ideas? I have the Airave 2.5.
Click to expand...
Click to collapse
Have you tried resetting the Airave? Also, I had a problem with it last week. I went online to my Sprint Account > My Preferences > Manage my Airave and reentered the phone numbers allowed to access the Airave and the Zip Code and it solved the problem for me.
Having the same problem. My s4 never had an issue connecting and reconnecting. I've also tried resetting it but that didn't work. I updated the zip code on sprint's website but that didn't help either.
I recently got the airrave setup and running but my note was the only phone not connecting. I'd tried everything and what finally started it working was using PRL helper to roll my PRL back to an older version like my wife's S4. Been working great every since and I'm thinking somehow the newer PRL was ignoring the airrave.
I don't have the airave restricted in my account. It's wide open for anyone to use. I will check on the zip code. Thanks for the tip.
Sent from my SM-N900P using xda app-developers app
wpoole said:
I don't have the airave restricted in my account. It's wide open for anyone to use. I will check on the zip code. Thanks for the tip.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
I live in an apartment complex so I have to restrict it to my numbers. The Airave can only handle 10 lines at a time so if it's full with other sprint users in the area, I can't get on. There used to be an option to restrict the square footage of the signal but that was removed a while back.
piaa_nissan said:
I recently got the airrave setup and running but my note was the only phone not connecting. I'd tried everything and what finally started it working was using PRL helper to roll my PRL back to an older version like my wife's S4. Been working great every since and I'm thinking somehow the newer PRL was ignoring the airrave.
Click to expand...
Click to collapse
I had to do a similar thing. I had sprint send me the previous prl and fixed my issues.
It seems the latest prl causes issues and will make your airrave useless.
Sent from my SM-N900P using Tapatalk
Airave issue partially solved
Ok, I downloaded PRL Helper from the play store ((thanks piaa_nissan)) and I found a PRL list for sprint (http://forum.xda-developers.com/showthread.php?t=1880781 I found that changing the PRL did help. I went to the 51xxx PRL and it allowed me to register on my Airave. However, I did experience problems with outgoing SMS messages.
I read on the Sprint users forum that the 800 Mhz band is causing the issue with the Airave. Sprint is rolling out 800 SMR in my area and the phone will stay locked on it vs. jumping over to the stronger 1900 Mhz on the Airave.
wpoole said:
Ok, I downloaded PRL Helper from the play store ((thanks piaa_nissan)) and I found a PRL list for sprint (http://forum.xda-developers.com/showthread.php?t=1880781 I found that changing the PRL did help. I went to the 51xxx PRL and it allowed me to register on my Airave. However, I did experience problems with outgoing SMS messages.
I read on the Sprint users forum that the 800 Mhz band is causing the issue with the Airave. Sprint is rolling out 800 SMR in my area and the phone will stay locked on it vs. jumping over to the stronger 1900 Mhz on the Airave.
Click to expand...
Click to collapse
My phone used to connect to my Airwave, but couldn't send a text. I unplugged the Airwave for a while (couple of days), connected it again so my wife could have good signal and now my phone doesn't connect to the Airwave. I just went to the 56xxx PRL and will test when I get home from work to see if it connects to the Airwave and allows me to send a text.
peterpopanut said:
My phone used to connect to my Airwave, but couldn't send a text. I unplugged the Airwave for a while (couple of days), connected it again so my wife could have good signal and now my phone doesn't connect to the Airwave. I just went to the 56xxx PRL and will test when I get home from work to see if it connects to the Airwave and allows me to send a text.
Click to expand...
Click to collapse
Mine settled down now and I am able to send SMS's with the 51xxx PRL on the Airave.
wpoole said:
Mine settled down now and I am able to send SMS's with the 51xxx PRL on the Airave.
Click to expand...
Click to collapse
Hmm... I may try that PRL then. When I got home, my phone connected to the Airwave and was able to send a text, but then I went back down to no bars. It was connecting and dis-connecting all night.
Before I switch PRLs, I am going to add my phone number to the Airwave to see if that helps any.
wpoole said:
Mine settled down now and I am able to send SMS's with the 51xxx PRL on the Airave.
Click to expand...
Click to collapse
Did using 51xxx interfere affect LTE reception at all?
ProvPC said:
Did using 51xxx interfere affect LTE reception at all?
Click to expand...
Click to collapse
It didn't for me. I still pick up LTE when I am out and about with the 51xxx prl.
Sent from my SM-N900P using xda app-developers app
I spent over a half hour with a level 2 tech support guy from Sprint. I tried everything he could think of, and nothing allowed my note 3 to connect with the Airwave. I wish I could describe this better, but he had me go into a troubleshooting mode on the phone and check a channel setting. It turns out each phone is on one of 3-4 channels. One of the channels will not work with the Airwave. Guess what, I'm on that channel. It seems like the channel is 1476, but I might be off base on that one. The only solution is to send me a new phone (with no guarantee it won't be on the same channel). Sprint is upgrading the towers in my area, so I'm going to live with it for now.
stashu11 said:
I spent over a half hour with a level 2 tech support guy from Sprint. I tried everything he could think of, and nothing allowed my note 3 to connect with the Airwave. I wish I could describe this better, but he had me go into a troubleshooting mode on the phone and check a channel setting. It turns out each phone is on one of 3-4 channels. One of the channels will not work with the Airwave. Guess what, I'm on that channel. It seems like the channel is 1476, but I might be off base on that one. The only solution is to send me a new phone (with no guarantee it won't be on the same channel). Sprint is upgrading the towers in my area, so I'm going to live with it for now.
Click to expand...
Click to collapse
Did you manually try changing your prl?
Sent from my SM-N900P using Tapatalk
I'm not sure exactly what you mean my manual. I've gone to the menu and done the update that way, but I haven't downloaded a specific PRL and installed it.
Sent from my SM-N900P using XDA Premium 4 mobile app
stashu11 said:
I'm not sure exactly what you mean my manual. I've gone to the menu and done the update that way, but I haven't downloaded a specific PRL and installed it.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Download prl helper in the play store.
Then download this file https://db.tt/xbnGV5lS and put it in the root directory of your internal SD card.
Then simply open up the prl helper app and install that prl.
Should fix your issues.
Let me know how it works.
Sent from my SM-N900P using Tapatalk
Does your phone pick up any 4g service at all in your house?
Sent from my SM-N900P using XDA Premium 4 mobile app
code 34
Your documented process to revert to a different PRL fixed my inability to connect to our Airave, but now the problem sending text messages has returned. After attempting to send a text, delivery times out and I get a "code 34" error. If I power off the airave and retry, it works fine. Any insight??
janasrs said:
Your documented process to revert to a different PRL fixed my inability to connect to our Airave, but now the problem sending text messages has returned. After attempting to send a text, delivery times out and I get a "code 34" error. If I power off the airave and retry, it works fine. Any insight??
Click to expand...
Click to collapse
People reported that issue. Try giving it a few hours and keep trying to send text messages hopefully it will eventually fix itself
Sent from my SM-N900P using Tapatalk

data not working on wifi when in calls - sprint

I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
no one experiencing my duplex wifi while in call not working issue?
Is no one else having this problem ? I'm about to do a flash back to the stock ROM to see if wifi works simultaneously while in a call but if it's a fault in the programming / chipset then there's no point in me trying. Someone please reply so I don't waste my time doing something that someone else has tried.
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Flyhalf205 said:
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Click to expand...
Click to collapse
Mine isn't working at all when I'm on the call, even when the wifi connectivity is on the status bar.. as soon as I disconnect calls my push to talk app/browser/etc start back working... Sometimes the wifi doesn't work at all on the phone even if I'm not on a call, but the S2 I have works like a charm with the same cradle point mbr1200/verizon data card that I've had for years. within 5 feet from the router too...
stock. non rooted, on sprint.
i was on the phone with my mom on moms day and was on wifi here at the house.
i was successfully able to use google voice to send and receive texts and also was surfing the web for a phone for my mom, so i have had good results with wifi calling.
enettrek said:
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
Click to expand...
Click to collapse
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Problem diagnosed but not fixed
I have diagnosed my problem on simultaneous calling with data connection non existence even with wifi symbol on status bar...
The data on wifi works on calls if I'm not using a bluetooth device, meaning if I'm using the handset or the speaker phone it works fine, even if the headset stays connected to the phone, wifi still works as long as I'm not using the bluetooth for my call... kinda defeats purpose of having a smartphone if you can't use all features... backward thinking htc.
mwebb34 said:
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
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Click to collapse
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
enettrek said:
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
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Click to collapse
All I know is that when I put in my new SIM it seemed to fix my issue iv not had any problems staying connected to 4g. I figured the Verizon REP was full of B.S.
Sent from my HTC6600LVW using XDA Premium 4 mobile app
I created a new thread for this issue with a poll to help htc see if it's a wide spread issue. Will let them know the link tomorrow when I talk to their higher tier techs.
http://forum.xda-developers.com/showthread.php?t=2753130
Edit
I fixxed the issue. I cleared data In app mgr.
Sorry if I posted this in the wrong place. I can't seem to get the voicemail notification icon to go away, I checked my voicemail and I don't have any new messages. On viper Rom
Sent from my HTC6600LVW using XDA Premium 4 mobile app

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