So, I have had my Note 3 for about 3 weeks now and it has started to act shy around my Airave at home. Usually, I walk in the door and it's registered on it, but the last week or so it wont. Even if I power the phone off and back on it still camps on the 0-1 bar sprint network outside. My wife's S4 registers on it, no problem. I have called into Sprint, and we have reactivated, reset the profile on the phone and that works (as long as I stay within the range of the airave). The moment I leave and come back --- bam --- no airave coverage for me on my Note 3.
Has anyone else experienced this? Any tips or ideas? I have the Airave 2.5.
wpoole said:
So, I have had my Note 3 for about 3 weeks now and it has started to act shy around my Airave at home. Usually, I walk in the door and it's registered on it, but the last week or so it wont. Even if I power the phone off and back on it still camps on the 0-1 bar sprint network outside. My wife's S4 registers on it, no problem. I have called into Sprint, and we have reactivated, reset the profile on the phone and that works (as long as I stay within the range of the airave). The moment I leave and come back --- bam --- no airave coverage for me on my Note 3.
Has anyone else experienced this? Any tips or ideas? I have the Airave 2.5.
Click to expand...
Click to collapse
Have you tried resetting the Airave? Also, I had a problem with it last week. I went online to my Sprint Account > My Preferences > Manage my Airave and reentered the phone numbers allowed to access the Airave and the Zip Code and it solved the problem for me.
Having the same problem. My s4 never had an issue connecting and reconnecting. I've also tried resetting it but that didn't work. I updated the zip code on sprint's website but that didn't help either.
I recently got the airrave setup and running but my note was the only phone not connecting. I'd tried everything and what finally started it working was using PRL helper to roll my PRL back to an older version like my wife's S4. Been working great every since and I'm thinking somehow the newer PRL was ignoring the airrave.
I don't have the airave restricted in my account. It's wide open for anyone to use. I will check on the zip code. Thanks for the tip.
Sent from my SM-N900P using xda app-developers app
wpoole said:
I don't have the airave restricted in my account. It's wide open for anyone to use. I will check on the zip code. Thanks for the tip.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
I live in an apartment complex so I have to restrict it to my numbers. The Airave can only handle 10 lines at a time so if it's full with other sprint users in the area, I can't get on. There used to be an option to restrict the square footage of the signal but that was removed a while back.
piaa_nissan said:
I recently got the airrave setup and running but my note was the only phone not connecting. I'd tried everything and what finally started it working was using PRL helper to roll my PRL back to an older version like my wife's S4. Been working great every since and I'm thinking somehow the newer PRL was ignoring the airrave.
Click to expand...
Click to collapse
I had to do a similar thing. I had sprint send me the previous prl and fixed my issues.
It seems the latest prl causes issues and will make your airrave useless.
Sent from my SM-N900P using Tapatalk
Airave issue partially solved
Ok, I downloaded PRL Helper from the play store ((thanks piaa_nissan)) and I found a PRL list for sprint (http://forum.xda-developers.com/showthread.php?t=1880781 I found that changing the PRL did help. I went to the 51xxx PRL and it allowed me to register on my Airave. However, I did experience problems with outgoing SMS messages.
I read on the Sprint users forum that the 800 Mhz band is causing the issue with the Airave. Sprint is rolling out 800 SMR in my area and the phone will stay locked on it vs. jumping over to the stronger 1900 Mhz on the Airave.
wpoole said:
Ok, I downloaded PRL Helper from the play store ((thanks piaa_nissan)) and I found a PRL list for sprint (http://forum.xda-developers.com/showthread.php?t=1880781 I found that changing the PRL did help. I went to the 51xxx PRL and it allowed me to register on my Airave. However, I did experience problems with outgoing SMS messages.
I read on the Sprint users forum that the 800 Mhz band is causing the issue with the Airave. Sprint is rolling out 800 SMR in my area and the phone will stay locked on it vs. jumping over to the stronger 1900 Mhz on the Airave.
Click to expand...
Click to collapse
My phone used to connect to my Airwave, but couldn't send a text. I unplugged the Airwave for a while (couple of days), connected it again so my wife could have good signal and now my phone doesn't connect to the Airwave. I just went to the 56xxx PRL and will test when I get home from work to see if it connects to the Airwave and allows me to send a text.
peterpopanut said:
My phone used to connect to my Airwave, but couldn't send a text. I unplugged the Airwave for a while (couple of days), connected it again so my wife could have good signal and now my phone doesn't connect to the Airwave. I just went to the 56xxx PRL and will test when I get home from work to see if it connects to the Airwave and allows me to send a text.
Click to expand...
Click to collapse
Mine settled down now and I am able to send SMS's with the 51xxx PRL on the Airave.
wpoole said:
Mine settled down now and I am able to send SMS's with the 51xxx PRL on the Airave.
Click to expand...
Click to collapse
Hmm... I may try that PRL then. When I got home, my phone connected to the Airwave and was able to send a text, but then I went back down to no bars. It was connecting and dis-connecting all night.
Before I switch PRLs, I am going to add my phone number to the Airwave to see if that helps any.
wpoole said:
Mine settled down now and I am able to send SMS's with the 51xxx PRL on the Airave.
Click to expand...
Click to collapse
Did using 51xxx interfere affect LTE reception at all?
ProvPC said:
Did using 51xxx interfere affect LTE reception at all?
Click to expand...
Click to collapse
It didn't for me. I still pick up LTE when I am out and about with the 51xxx prl.
Sent from my SM-N900P using xda app-developers app
I spent over a half hour with a level 2 tech support guy from Sprint. I tried everything he could think of, and nothing allowed my note 3 to connect with the Airwave. I wish I could describe this better, but he had me go into a troubleshooting mode on the phone and check a channel setting. It turns out each phone is on one of 3-4 channels. One of the channels will not work with the Airwave. Guess what, I'm on that channel. It seems like the channel is 1476, but I might be off base on that one. The only solution is to send me a new phone (with no guarantee it won't be on the same channel). Sprint is upgrading the towers in my area, so I'm going to live with it for now.
stashu11 said:
I spent over a half hour with a level 2 tech support guy from Sprint. I tried everything he could think of, and nothing allowed my note 3 to connect with the Airwave. I wish I could describe this better, but he had me go into a troubleshooting mode on the phone and check a channel setting. It turns out each phone is on one of 3-4 channels. One of the channels will not work with the Airwave. Guess what, I'm on that channel. It seems like the channel is 1476, but I might be off base on that one. The only solution is to send me a new phone (with no guarantee it won't be on the same channel). Sprint is upgrading the towers in my area, so I'm going to live with it for now.
Click to expand...
Click to collapse
Did you manually try changing your prl?
Sent from my SM-N900P using Tapatalk
I'm not sure exactly what you mean my manual. I've gone to the menu and done the update that way, but I haven't downloaded a specific PRL and installed it.
Sent from my SM-N900P using XDA Premium 4 mobile app
stashu11 said:
I'm not sure exactly what you mean my manual. I've gone to the menu and done the update that way, but I haven't downloaded a specific PRL and installed it.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Download prl helper in the play store.
Then download this file https://db.tt/xbnGV5lS and put it in the root directory of your internal SD card.
Then simply open up the prl helper app and install that prl.
Should fix your issues.
Let me know how it works.
Sent from my SM-N900P using Tapatalk
Does your phone pick up any 4g service at all in your house?
Sent from my SM-N900P using XDA Premium 4 mobile app
code 34
Your documented process to revert to a different PRL fixed my inability to connect to our Airave, but now the problem sending text messages has returned. After attempting to send a text, delivery times out and I get a "code 34" error. If I power off the airave and retry, it works fine. Any insight??
janasrs said:
Your documented process to revert to a different PRL fixed my inability to connect to our Airave, but now the problem sending text messages has returned. After attempting to send a text, delivery times out and I get a "code 34" error. If I power off the airave and retry, it works fine. Any insight??
Click to expand...
Click to collapse
People reported that issue. Try giving it a few hours and keep trying to send text messages hopefully it will eventually fix itself
Sent from my SM-N900P using Tapatalk
Related
Ok, so I haven't rooted my phone. It's completely stock. I am not receiving ANY phone calls. First it was just sending them directly to voicemail. I did a PRL update and updated my profile. Now all I get is it ringing 5 times, then goes to voicemail, but it doesn't come through to my phone.
Any ideas?
Just tried making a couple calls. Wouldn't go past "Dialing." The phone went into Roaming, and now it's making calls on Roaming... WTF!?
Lol......not again...
Sent from my PG86100 using XDA Premium App
beyond882001 said:
Lol......not again...
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
So this is happened before? Data is working.
Call sprint on from another phone, they'll fix it.
Try calling Sprint from another line and talk to them. For data are you on WiFi?
beyond882001 said:
Try calling Sprint from another line and talk to them. For data are you on WiFi?
Click to expand...
Click to collapse
No, data is working from my 3G.
phatmanxxl said:
Call sprint on from another phone, they'll fix it.
Click to expand...
Click to collapse
What is it that's wrong?
software bug///
Just read your original post, sorry dude. Could be a error on sprint. Maybe w outtage in your area. If it is stock and worked before, then maybe thier towers error if you are roaming. Call a.d find out
Sent from my PG86100 using XDA Premium App
eXplicit815 said:
What is it that's wrong?
Click to expand...
Click to collapse
If your stock then its something on their end, they'll walk you through the steps to restore your service.
phatmanxxl said:
If your stock then its something on their end, they'll walk you through the steps to restore your service.
Click to expand...
Click to collapse
I'm on the phone with Tier 2 right now. I'll post results. So far, they have reset the switch from their end, and had me verify that my "Mobile Network" was turned on.
Update...
They're saying that there was a ticket created in the area this morning for an outage issue. They're saying that the domestic voice may be down, which is why I can only make calls when my phone goes into roaming. They're checking into it further.
If anyone is interested, it's over in Orlando, FL 32819
Went to lunch down the road, maybe a quarter-mile, and was able to make a phone call without a problem. It's gotta be a tower. I asked a couple people in my office and it turns out that the BlackBerry devices that everyone uses are also having the same problem in the building. Sprint was on-site yesterday looking into it. I guess they're working out at the tower today or something... Maybe taking long breaks in A/C because it's so ****ing hot outside today.
I've had the same problem with Sprint for the past month in my house. Traveling a few miles down the road (new tower) and no issue.
Sprint sent me an Airave for my house and now calls/data come through.
I am unable to connect my eVOLTe to my Airave access point. All the other phones in the house (two Pixis, a Pre, an OG EVO, and a Hero) are able to connect flawlessly and go from one bar to full in the process. However, my new eVOLTe flickers on one bar, occasionally dropping to VZW roaming. This is the case even if none of the other phones are present in the house, and I have never enabled any of the restricted phone settings on the Airave.
I was wondering if anyone had experienced similar issues, and if so, if they had found a solution.
Techrocket9 said:
I am unable to connect my eVOLTe to my Airave access point. All the other phones in the house (two Pixis, a Pre, an OG EVO, and a Hero) are able to connect flawlessly and go from one bar to full in the process. However, my new eVOLTe flickers on one bar, occasionally dropping to VZW roaming. This is the case even if none of the other phones are present in the house, and I have never enabled any of the restricted phone settings on the Airave.
I was wondering if anyone had experienced similar issues, and if so, if they had found a solution.
Click to expand...
Click to collapse
Don't know if this will work because I'm away from home and can't confirm. In the mobile network settings is a setting to turn lte off, cdma only mode. My guess is the cdma/lte mode is what's causing the issue.
Sent via LTEVO!
Techrocket9 said:
I am unable to connect my eVOLTe to my Airave access point. All the other phones in the house (two Pixis, a Pre, an OG EVO, and a Hero) are able to connect flawlessly and go from one bar to full in the process. However, my new eVOLTe flickers on one bar, occasionally dropping to VZW roaming. This is the case even if none of the other phones are present in the house, and I have never enabled any of the restricted phone settings on the Airave.
I was wondering if anyone had experienced similar issues, and if so, if they had found a solution.
Click to expand...
Click to collapse
Airave allows 5 devices at one time. Try connecting to it without one of the other devices using it.
Already tried that
Dredz said:
Airave allows 5 devices at one time. Try connecting to it without one of the other devices using it.
Click to expand...
Click to collapse
--
Techrocket9 said:
This is the case even if none of the other phones are present in the house
Click to expand...
Click to collapse
Now that I'm home I see it's working just fine, I have 3 devices accessing it.
Sent via LTEVO!
jeffsanace said:
Don't know if this will work because I'm away from home and can't confirm. In the mobile network settings is a setting to turn lte off, cdma only mode. My guess is the cdma/lte mode is what's causing the issue.
Sent via LTEVO!
Click to expand...
Click to collapse
jeffsanace said:
Now that I'm home I see it's working just fine, I have 3 devices accessing it.
Sent via LTEVO!
Click to expand...
Click to collapse
I've been having issues as well, my issues are with sms. I keep getting the same messages over and over from people and I'm unable to send any. I just unplugged it before I saw your suggestion to change the phone to CDMA only. I switched it and I'm waiting for the Airave to connect. We'll see if it helps.
Edit: Airave is back up and everything seems to be working fine. Thanks for the tip.
Alas...
ausch30 said:
I just unplugged it before I saw your suggestion to change the phone to CDMA only. I switched it and I'm waiting for the Airave to connect. We'll see if it helps.
Edit: Airave is back up and everything seems to be working fine. Thanks for the tip.
Click to expand...
Click to collapse
Alas, CDMA mode did nothing to connect me to the Airave.
ausch30 said:
I've been having issues as well, my issues are with sms. I keep getting the same messages over and over from people and I'm unable to send any. I just unplugged it before I saw your suggestion to change the phone to CDMA only. I switched it and I'm waiting for the Airave to connect. We'll see if it helps.
Edit: Airave is back up and everything seems to be working fine. Thanks for the tip.
Click to expand...
Click to collapse
I had the same problem... Was in phone with customer service for almost 2 hours... Then I asked about my airrave and they said reset it... And it fixed it right away.. then they gave me a 25 dollar credit for spending almost 2 hours on the phone.
Sent from my EVO using Tapatalk 2
Techrocket9 said:
Alas, CDMA mode did nothing to connect me to the Airave.
Click to expand...
Click to collapse
I had an issue like this when I first got my EVO LTE a few days ago. At first I couldn't connect and then it would let me make phone calls but all text messages would appear as if they failed and even if I retried sending 20 times they would fail. I personally think it was my old phone (OG EVO 4G) causing a problem as it was still on and my EVO LTE would never connect to my Airave! I played with it for over an hour trying to get it to work but then I thought of turning my old phone off and then resetting/unplugging the Airave and when it came back online my new EVO LTE connected without issue and I haven't had a problem since! See if that works for you?
5th
It works now
Ep3n3wp said:
Then I asked about my airrave and they said reset it...
Click to expand...
Click to collapse
It's working now. Thank you for the tip. I wonder if it installed a firmware update that was pushed to it during the reset...
If your phone is not yet activated, DO NOT activate it with an airrave present. For some reason, the OTA activation doesn't work right unless you're connected to a real tower.
FWIW, also try changing your Roaming to "Sprint Only", and also, update your PRL.
Mine finally connected when I did that as well as changing from LTE/CDMA to CDMA only.
turned off inactive phone and it texts again
Fifth313ment said:
I had an issue like this when I first got my EVO LTE a few days ago. At first I couldn't connect and then it would let me make phone calls but all text messages would appear as if they failed and even if I retried sending 20 times they would fail. I personally think it was my old phone (OG EVO 4G) causing a problem as it was still on and my EVO LTE would never connect to my Airave! I played with it for over an hour trying to get it to work but then I thought of turning my old phone off and then resetting/unplugging the Airave and when it came back online my new EVO LTE connected without issue and I haven't had a problem since! See if that works for you?
5th
Click to expand...
Click to collapse
Wow! worked perfectly... after getting a headache with sprint support...
I tried rebooting moden router, airrave... lucky for me I saw your post about the non active phone being on, I turned it off, rebooted the airrave, and I can now send text messages again....
good tip!! thanks so much for the help
so this morning i saw on XDA that a new PRL update was out for the evo. i did the *2 thing and clicked update PRL. it said it updated but ever since than i CANNOT make calls nor send or get texts. nor can i put 3g on. =/
has anyone else had this issue or should i just call sprint.
Warrior 3000 said:
so this morning i saw on XDA that a new PRL update was out for the evo. i did the *2 thing and clicked update PRL. it said it updated but ever since than i CANNOT make calls nor send or get texts. nor can i put 3g on. =/
has anyone else had this issue or should i just call sprint.
Click to expand...
Click to collapse
I updated to the latest PRL and I have been having trouble acquiring 3g connection at work in Houston. It goes in and out and the data speeds are abysmal. It is very fustrating. My OG Evo was slow but not this slow here at my office. Im not a happy camper....
Have you rebooted?
at least you get some what of 3g. every time i turn 3g on i get "sprint error code 97"
i cant send texts or make calls.
i think my PRL update failed mid download and now i cant update it at all. ugh this is so annoyinggg
iv rebooted so many times. every time i go to *2 it says i have an PRL update. when i go to click it i get this..
Try turning on wifi, then turning mobile off. Then wifi off, and the mobile back on.
Mine had to try turning on a few times, but eventaully came back. Thing is, my prl didn't even update.
Still on the same one, which apparently can vary by location.
Doing the *2 will probably always tell you there is an update.
Mine came with that prl. I haven't had a issues other then Wednesday it wouldn't connect for about a half hour. I did about the reboots and it finally worked again
Sent from my EVO using xda premium
If you are having issues make sure you also update your profile. The option is right above "update prl"
Settings>System Updates>Update Profile
Also, try updating your PRL through the phone and not through *2 first and see if that works, then update your profile.
O.LPZ81 said:
I updated to the latest PRL and I have been having trouble acquiring 3g connection at work in Houston. It goes in and out and the data speeds are abysmal. It is very fustrating. My OG Evo was slow but not this slow here at my office. Im not a happy camper....
Click to expand...
Click to collapse
I live in Houston (Sugar Land) as well and yesterday I had a chance to play with this. WOW, just leaving my house and not turning WiFi off it wouldn't connect to 3G, I would get the icon everyonce in a while, but trying to get a speed test i would get connection failure every time...
So I turned off data, wifi then turned back on and it worked. I hope I don't have to do this every time... but I can tell you before this I didn't do this and noticed when I would turn my phone on after i left my house (WiFi) for the first 5 seconds or so after the screen lit up there would be no 3G icon, then it would appear and get up/down arrow traffic...
Seems something is wonky? Not sure if this update fixed or made it worse, once I was able to connect I got really good (for 3G on sprint) speeds 1.4 down and .7 up... I would do a screen shot, but forgot how? thought it was power home but that isn't working..
still love the phone though...
Dannydeez said:
If you are having issues make sure you also update your profile. The option is right above "update prl"
Settings>System Updates>Update Profile
Also, try updating your PRL through the phone and not through *2 first and see if that works, then update your profile.
Click to expand...
Click to collapse
I got into settings but there is no "system updates" or "update profile". There was on my who 3d. Is it hidden somewhere?
I tried to update, prl stayed the same. 3g went out, until turning mobile data off, and back on.
Sure wish they'd flip the LTE switches here in their hometown. I'm roughly 2 miles from sprint headquarters..
Glad I don't see the bill, because if I did I'd stop paying it.
This seems to be a common thing this morning. I spent an hour on the phone with tech support. She told me to take the phone back, however it seems that a lot of people had this problem. Mine is back up and running with 3g.
Sent from my htc_jewel using Tapatalk 2
SteelH said:
I got into settings but there is no "system updates" or "update profile". There was on my who 3d. Is it hidden somewhere?
Click to expand...
Click to collapse
It's there for me, FWIW.
Sent from my EVO using Tapatalk 2
I just updated my phone and everything is work as of right now. My phone is also rooted....
Sent from my EVO LTE using xda app-developers app
LMMT said:
It's there for me, FWIW.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
What to
Are u running.g?
Speeds have been abysmal since about early afternoon here in VA. Speedtested and got anywhere between 90-220ish kbs, can barely stream Pandora on low quality (which means it's TERRIBLE).
Updated PRL and didn't really see any differences.
What is the new number of the prl..still 25004 here.
Sent from my C64 w/Epyx FastLoad cartridge
I had the same issue on my phone. I called Sprint and had to do a factory reset before I could re-establish a data connection. Make sure your contacts and any files you want to keep are backed up and clear out Google Wallet if you haven't already and factory reset the phone. Go through the normal activation process and you should be back up. I won't touch my PRL update again unless I absolutely have to.
The Dark One
Anybody still having this issue? I tried "all of the above" minus a factory reset withno results until I turned LTE off... so far, all is fine.
Nashville, TN btw...
Sent from my EVO using xda app-developers app
SteelH said:
What to
Are u running.g?
Click to expand...
Click to collapse
I'm on Mean Rom, currently. I'm certain the setting was there on flex360s, and Fresh Rom, too. Not 100% sure about Fresh Rom, though.
I always appreciated your work on previous devices. Are you considering making a rom for the LTE?
Sent from my EVO using Tapatalk 2
I just unlocked rooted nd installed a Rom and now I can't make calls I get a message that says I am unable to complete it I was on charmeleon and restored my backup of stock any fixes???
Sent from my EVO using xda premium
What exactly is the message? Try to dial *2 and see if you can get a voice connection with the Sprint towers. Also try to update your profile and PRL.
Sent from my View 4G
Probably an error 16.?
If thats the case, sprint has you locked out, if you call them they'll clear the flag. I think you can even just stay on the line after you hear the message and it will connect you to them.
Just a safety/security measure on their part.
Racer Of All said:
What exactly is the message? Try to dial *2 and see if you can get a voice connection with the Sprint towers. Also try to update your profile and PRL.
Sent from my View 4G
Click to expand...
Click to collapse
It says that I can connect to them
Sent from my EVO using xda premium
Ive been getting those errors off and on because of their tower upgrades
kingakuma said:
Ive been getting those errors off and on because of their tower upgrades
Click to expand...
Click to collapse
King-where in California are you located? I am in Socal in Huntington Beach.
Thanks,
Doc
Docarut said:
King-where in California are you located? I am in Socal in Huntington Beach.
Thanks,
Doc
Click to expand...
Click to collapse
I'm in the Sanfernando Valley
that happened to me after I did the s-off...just call sprint and have them reconnect you to the network took them all of 2min's and I was back on
kingakuma said:
I'm in the Sanfernando Valley
Click to expand...
Click to collapse
Thanks. I will keep an eye out here. Definitely need upgrades where I am at!
try connecting to wifi and do data profile update and prl update and than reboot phone.
Error 16
I'm on Mean Rom 1.4, S-off, I've called sprint, had them reset the line, I've reset 3 times after sprint, still no luck, Error 16 is not going away. Sprint says they're going to give me a call back in a few days to see if the problem gets fixed and put a ticket in to see if the towers in my area are having trouble. Great Support, getting back to me a in few days with no service.
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
no one experiencing my duplex wifi while in call not working issue?
Is no one else having this problem ? I'm about to do a flash back to the stock ROM to see if wifi works simultaneously while in a call but if it's a fault in the programming / chipset then there's no point in me trying. Someone please reply so I don't waste my time doing something that someone else has tried.
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Flyhalf205 said:
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Click to expand...
Click to collapse
Mine isn't working at all when I'm on the call, even when the wifi connectivity is on the status bar.. as soon as I disconnect calls my push to talk app/browser/etc start back working... Sometimes the wifi doesn't work at all on the phone even if I'm not on a call, but the S2 I have works like a charm with the same cradle point mbr1200/verizon data card that I've had for years. within 5 feet from the router too...
stock. non rooted, on sprint.
i was on the phone with my mom on moms day and was on wifi here at the house.
i was successfully able to use google voice to send and receive texts and also was surfing the web for a phone for my mom, so i have had good results with wifi calling.
enettrek said:
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
Click to expand...
Click to collapse
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Problem diagnosed but not fixed
I have diagnosed my problem on simultaneous calling with data connection non existence even with wifi symbol on status bar...
The data on wifi works on calls if I'm not using a bluetooth device, meaning if I'm using the handset or the speaker phone it works fine, even if the headset stays connected to the phone, wifi still works as long as I'm not using the bluetooth for my call... kinda defeats purpose of having a smartphone if you can't use all features... backward thinking htc.
mwebb34 said:
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
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That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
enettrek said:
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
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All I know is that when I put in my new SIM it seemed to fix my issue iv not had any problems staying connected to 4g. I figured the Verizon REP was full of B.S.
Sent from my HTC6600LVW using XDA Premium 4 mobile app
I created a new thread for this issue with a poll to help htc see if it's a wide spread issue. Will let them know the link tomorrow when I talk to their higher tier techs.
http://forum.xda-developers.com/showthread.php?t=2753130
Edit
I fixxed the issue. I cleared data In app mgr.
Sorry if I posted this in the wrong place. I can't seem to get the voicemail notification icon to go away, I checked my voicemail and I don't have any new messages. On viper Rom
Sent from my HTC6600LVW using XDA Premium 4 mobile app