HELP!!! Not receiving calls!!! - HTC EVO 3D

Ok, so I haven't rooted my phone. It's completely stock. I am not receiving ANY phone calls. First it was just sending them directly to voicemail. I did a PRL update and updated my profile. Now all I get is it ringing 5 times, then goes to voicemail, but it doesn't come through to my phone.
Any ideas?

Just tried making a couple calls. Wouldn't go past "Dialing." The phone went into Roaming, and now it's making calls on Roaming... WTF!?

Lol......not again...
Sent from my PG86100 using XDA Premium App

beyond882001 said:
Lol......not again...
Sent from my PG86100 using XDA Premium App
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So this is happened before? Data is working.

Call sprint on from another phone, they'll fix it.

Try calling Sprint from another line and talk to them. For data are you on WiFi?

beyond882001 said:
Try calling Sprint from another line and talk to them. For data are you on WiFi?
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No, data is working from my 3G.

phatmanxxl said:
Call sprint on from another phone, they'll fix it.
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What is it that's wrong?

software bug///

Just read your original post, sorry dude. Could be a error on sprint. Maybe w outtage in your area. If it is stock and worked before, then maybe thier towers error if you are roaming. Call a.d find out
Sent from my PG86100 using XDA Premium App

eXplicit815 said:
What is it that's wrong?
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If your stock then its something on their end, they'll walk you through the steps to restore your service.

phatmanxxl said:
If your stock then its something on their end, they'll walk you through the steps to restore your service.
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Click to collapse
I'm on the phone with Tier 2 right now. I'll post results. So far, they have reset the switch from their end, and had me verify that my "Mobile Network" was turned on.

Update...
They're saying that there was a ticket created in the area this morning for an outage issue. They're saying that the domestic voice may be down, which is why I can only make calls when my phone goes into roaming. They're checking into it further.
If anyone is interested, it's over in Orlando, FL 32819

Went to lunch down the road, maybe a quarter-mile, and was able to make a phone call without a problem. It's gotta be a tower. I asked a couple people in my office and it turns out that the BlackBerry devices that everyone uses are also having the same problem in the building. Sprint was on-site yesterday looking into it. I guess they're working out at the tower today or something... Maybe taking long breaks in A/C because it's so ****ing hot outside today.

I've had the same problem with Sprint for the past month in my house. Traveling a few miles down the road (new tower) and no issue.
Sprint sent me an Airave for my house and now calls/data come through.

Related

late text messages

Its anybody else receiving text messages late? Mine come in on time sometimes but when it doesn't it ranges from 7 to 40 minutes late. I know its sprint since I don't have this problem on the VZW prl. I called and they said they put out a ticket or something like that. Is this happening to anybody else?
Yeah, this happens to me occasionally, although I haven't been able to tell if It's my phone's fault or not, but I'm assuming it is, esp since you're having this issue too
Sent from my PG86100 using XDA App
I believe its sprint since this doesn't happen on the 0001 prl
THEGAMEPLAY94 said:
Its anybody else receiving text messages late? Mine come in on time sometimes but when it doesn't it ranges from 7 to 40 minutes late. I know its sprint since I don't have this problem on the VZW prl. I called and they said they put out a ticket or something like that. Is this happening to anybody else?
Click to expand...
Click to collapse
Welcome to the ****ty Sprint network
The fix? Get a Verizon or ATT phone
I'm really considering it but I'm just not sure about the monthly raping I'll receive
At least youll actually be able to use the data you pay for on Verizon
I would do the same but thankfully I am in an area with Wifi most of the time so it doesnt matter that the data speed is only 40kb/s and no 4G service.
I wish my speeds were that fast smh
Google voice integration did this to me. Disabled integration and went back to normal.
Also been having problems with missing/late texts ever since i linked it to google voice.
no, but sometimes mine will come with the timestamp way later than it actually is, which is also annoying.
So sprint called me asking if I noticed any improvements, I told them to call me tomorrow so I can test it out....its the same no improvements
Yea just stay with the Verizon prl I have not left it for months
Sent from my PG86100 using XDA App
I'm thinking about just using the VZW prl for texting and back to sprint for calling and just make sure I don't go over 300mb roaming
THEGAMEPLAY94 said:
I'm thinking about just using the VZW prl for texting and back to sprint for calling and just make sure I don't go over 300mb roaming
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That would be an even bigger pain as you have to reboot the phone every time the prl is changed.
Vdubtx said:
That would be an even bigger pain as you have to reboot the phone every time the prl is changed.
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Click to collapse
im on viper rom and it doesnt automatically reboot, so i throw it in airplane mode then off and im good...the commit successful thing goes away after a couple of minutes
THEGAMEPLAY94 said:
im on viper rom and it doesnt automatically reboot, so i throw it in airplane mode then off and im good...the commit successful thing goes away after a couple of minutes
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Gotcha, is that specific to viper? Not versed that well in changing prl's, but do so every once in a while when I visit my brother who is in a virtual Sprint dead zone.
Vdubtx said:
Gotcha, is that specific to viper? Not versed that well in changing prl's, but do so every once in a while when I visit my brother who is in a virtual Sprint dead zone.
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Click to collapse
I'm not sure since viper is the only one I've used
Been happening to me for the past three . it's irritating.
Been on the 0001 prl for the past couple of days, not a single late message
I was gonna post a thread about this too but I'll spare the clutter. This started happening to me since I flashed the latest ota with leeroid tweaks 3 days ago. I flashed the radio too. I was suspecting it was the update or radio or something... There was 1 text I got yesterday 3 hours late.
Sent from my PG86100 using XDA App

Can't connect to mobile network?

So I went to visit the parents and they live in the mountains in a roaming area. I had roaming service for the first day and it went away the next? I tried updating PRL, putting the different corporate PRLs on and the 00002 prl. That didn't work..updated PRL and then tried updating Profile but the profile wouldn't update.
My phone is showing FULL bars with a triangle but no 3g, H or 1x. So I can't call, text, or use the internet. I tried restoring a nand, tried full wipe with a fresh install, tried flipping airplane.mode on and off, tried everything I could possibly think of. Even bought the roam controller app.
So I finally call Sprint and all they said is to pull the battery..tried that and no luck. They said they can't help me if I'm roaming.
I'm really stumped. Think it could just be the towers? I'm here for a week and need service for important calls.
Smart people use googlevoice. NO ONE HAS MY PERSONAL NUMBER. Therefore, as long as I use google voice.... I can re-direct to whatever number I wish. So if out of area. boom. redirect it to the landline. lol. "Sorry mom and dad. I'm stealing your phone for the week." lol. OR YOU CAN BUY ONE OF THOSE devices if they have a good internet connection. then your 3G will work. But then again. as you said you can't use data. so I'm guessing they have no wifi or internet at all. sucks to be you.
runcool said:
Smart people use googlevoice. NO ONE HAS MY PERSONAL NUMBER. Therefore, as long as I use google voice.... I can re-direct to whatever number I wish. So if out of area. boom. redirect it to the landline. lol. "Sorry mom and dad. I'm stealing your phone for the week." lol. OR YOU CAN BUY ONE OF THOSE devices if they have a good internet connection. then your 3G will work. But then again. as you said you can't use data. so I'm guessing they have no wifi or internet at all. sucks to be you.
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Lol it won't let me use Google voice up here >.<
And what is "ONE OF THOSE DEVICES" lol? They do have wifi though, that's what I've been using.
Sent from my PG86100 using xda premium
yeah. one of those devices. I was sick today. hahaha wrote that with a major runny nose. I need one of your wives to nurse me back to health. lol but the rule is they need to be hot and horny. lol!!!!
http://www.bonanza.com/listings/SAMSUNG-Sprint-Airave-Cell-Phone-Signal-Booster-tower/40000088
These for sure work. sadly. since you're already there.... no point in ordering it. haha. But they could use it. Do your parents have mobiles? guessing they have the better provider with the best 4G in the USA which is verizon.
I got the phone to finally update profile. So the 3g came back and it connects to the internet now. But I still can't make calls it text anyone. but now it keeps saying "Radio Interface Resource Shortage".
Sent from my PG86100 using xda premium
fearwillkeepus said:
I got the phone to finally update profile. So the 3g came back and it connects to the internet now. But I still can't make calls it text anyone. but now it keeps saying "Radio Interface Resource Shortage".
Sent from my PG86100 using xda premium
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You sir need to do a hands-free activation.
##786# > reset > reboot.
I had to call Sprint and they updated me on the network.
Sent from my PG86100 using xda premium
i have the same problem will do the same

Unable to complete calls

I just unlocked rooted nd installed a Rom and now I can't make calls I get a message that says I am unable to complete it I was on charmeleon and restored my backup of stock any fixes???
Sent from my EVO using xda premium
What exactly is the message? Try to dial *2 and see if you can get a voice connection with the Sprint towers. Also try to update your profile and PRL.
Sent from my View 4G
Probably an error 16.?
If thats the case, sprint has you locked out, if you call them they'll clear the flag. I think you can even just stay on the line after you hear the message and it will connect you to them.
Just a safety/security measure on their part.
Racer Of All said:
What exactly is the message? Try to dial *2 and see if you can get a voice connection with the Sprint towers. Also try to update your profile and PRL.
Sent from my View 4G
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It says that I can connect to them
Sent from my EVO using xda premium
Ive been getting those errors off and on because of their tower upgrades
kingakuma said:
Ive been getting those errors off and on because of their tower upgrades
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King-where in California are you located? I am in Socal in Huntington Beach.
Thanks,
Doc
Docarut said:
King-where in California are you located? I am in Socal in Huntington Beach.
Thanks,
Doc
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I'm in the Sanfernando Valley
that happened to me after I did the s-off...just call sprint and have them reconnect you to the network took them all of 2min's and I was back on
kingakuma said:
I'm in the Sanfernando Valley
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Thanks. I will keep an eye out here. Definitely need upgrades where I am at!
try connecting to wifi and do data profile update and prl update and than reboot phone.
Error 16
I'm on Mean Rom 1.4, S-off, I've called sprint, had them reset the line, I've reset 3 times after sprint, still no luck, Error 16 is not going away. Sprint says they're going to give me a call back in a few days to see if the problem gets fixed and put a ticket in to see if the towers in my area are having trouble. Great Support, getting back to me a in few days with no service.

[Q] Sprint Note 3 not registering on Airave Network Extender

So, I have had my Note 3 for about 3 weeks now and it has started to act shy around my Airave at home. Usually, I walk in the door and it's registered on it, but the last week or so it wont. Even if I power the phone off and back on it still camps on the 0-1 bar sprint network outside. My wife's S4 registers on it, no problem. I have called into Sprint, and we have reactivated, reset the profile on the phone and that works (as long as I stay within the range of the airave). The moment I leave and come back --- bam --- no airave coverage for me on my Note 3.
Has anyone else experienced this? Any tips or ideas? I have the Airave 2.5.
wpoole said:
So, I have had my Note 3 for about 3 weeks now and it has started to act shy around my Airave at home. Usually, I walk in the door and it's registered on it, but the last week or so it wont. Even if I power the phone off and back on it still camps on the 0-1 bar sprint network outside. My wife's S4 registers on it, no problem. I have called into Sprint, and we have reactivated, reset the profile on the phone and that works (as long as I stay within the range of the airave). The moment I leave and come back --- bam --- no airave coverage for me on my Note 3.
Has anyone else experienced this? Any tips or ideas? I have the Airave 2.5.
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Have you tried resetting the Airave? Also, I had a problem with it last week. I went online to my Sprint Account > My Preferences > Manage my Airave and reentered the phone numbers allowed to access the Airave and the Zip Code and it solved the problem for me.
Having the same problem. My s4 never had an issue connecting and reconnecting. I've also tried resetting it but that didn't work. I updated the zip code on sprint's website but that didn't help either.
I recently got the airrave setup and running but my note was the only phone not connecting. I'd tried everything and what finally started it working was using PRL helper to roll my PRL back to an older version like my wife's S4. Been working great every since and I'm thinking somehow the newer PRL was ignoring the airrave.
I don't have the airave restricted in my account. It's wide open for anyone to use. I will check on the zip code. Thanks for the tip.
Sent from my SM-N900P using xda app-developers app
wpoole said:
I don't have the airave restricted in my account. It's wide open for anyone to use. I will check on the zip code. Thanks for the tip.
Sent from my SM-N900P using xda app-developers app
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I live in an apartment complex so I have to restrict it to my numbers. The Airave can only handle 10 lines at a time so if it's full with other sprint users in the area, I can't get on. There used to be an option to restrict the square footage of the signal but that was removed a while back.
piaa_nissan said:
I recently got the airrave setup and running but my note was the only phone not connecting. I'd tried everything and what finally started it working was using PRL helper to roll my PRL back to an older version like my wife's S4. Been working great every since and I'm thinking somehow the newer PRL was ignoring the airrave.
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I had to do a similar thing. I had sprint send me the previous prl and fixed my issues.
It seems the latest prl causes issues and will make your airrave useless.
Sent from my SM-N900P using Tapatalk
Airave issue partially solved
Ok, I downloaded PRL Helper from the play store ((thanks piaa_nissan)) and I found a PRL list for sprint (http://forum.xda-developers.com/showthread.php?t=1880781 I found that changing the PRL did help. I went to the 51xxx PRL and it allowed me to register on my Airave. However, I did experience problems with outgoing SMS messages.
I read on the Sprint users forum that the 800 Mhz band is causing the issue with the Airave. Sprint is rolling out 800 SMR in my area and the phone will stay locked on it vs. jumping over to the stronger 1900 Mhz on the Airave.
wpoole said:
Ok, I downloaded PRL Helper from the play store ((thanks piaa_nissan)) and I found a PRL list for sprint (http://forum.xda-developers.com/showthread.php?t=1880781 I found that changing the PRL did help. I went to the 51xxx PRL and it allowed me to register on my Airave. However, I did experience problems with outgoing SMS messages.
I read on the Sprint users forum that the 800 Mhz band is causing the issue with the Airave. Sprint is rolling out 800 SMR in my area and the phone will stay locked on it vs. jumping over to the stronger 1900 Mhz on the Airave.
Click to expand...
Click to collapse
My phone used to connect to my Airwave, but couldn't send a text. I unplugged the Airwave for a while (couple of days), connected it again so my wife could have good signal and now my phone doesn't connect to the Airwave. I just went to the 56xxx PRL and will test when I get home from work to see if it connects to the Airwave and allows me to send a text.
peterpopanut said:
My phone used to connect to my Airwave, but couldn't send a text. I unplugged the Airwave for a while (couple of days), connected it again so my wife could have good signal and now my phone doesn't connect to the Airwave. I just went to the 56xxx PRL and will test when I get home from work to see if it connects to the Airwave and allows me to send a text.
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Mine settled down now and I am able to send SMS's with the 51xxx PRL on the Airave.
wpoole said:
Mine settled down now and I am able to send SMS's with the 51xxx PRL on the Airave.
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Hmm... I may try that PRL then. When I got home, my phone connected to the Airwave and was able to send a text, but then I went back down to no bars. It was connecting and dis-connecting all night.
Before I switch PRLs, I am going to add my phone number to the Airwave to see if that helps any.
wpoole said:
Mine settled down now and I am able to send SMS's with the 51xxx PRL on the Airave.
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Did using 51xxx interfere affect LTE reception at all?
ProvPC said:
Did using 51xxx interfere affect LTE reception at all?
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It didn't for me. I still pick up LTE when I am out and about with the 51xxx prl.
Sent from my SM-N900P using xda app-developers app
I spent over a half hour with a level 2 tech support guy from Sprint. I tried everything he could think of, and nothing allowed my note 3 to connect with the Airwave. I wish I could describe this better, but he had me go into a troubleshooting mode on the phone and check a channel setting. It turns out each phone is on one of 3-4 channels. One of the channels will not work with the Airwave. Guess what, I'm on that channel. It seems like the channel is 1476, but I might be off base on that one. The only solution is to send me a new phone (with no guarantee it won't be on the same channel). Sprint is upgrading the towers in my area, so I'm going to live with it for now.
stashu11 said:
I spent over a half hour with a level 2 tech support guy from Sprint. I tried everything he could think of, and nothing allowed my note 3 to connect with the Airwave. I wish I could describe this better, but he had me go into a troubleshooting mode on the phone and check a channel setting. It turns out each phone is on one of 3-4 channels. One of the channels will not work with the Airwave. Guess what, I'm on that channel. It seems like the channel is 1476, but I might be off base on that one. The only solution is to send me a new phone (with no guarantee it won't be on the same channel). Sprint is upgrading the towers in my area, so I'm going to live with it for now.
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Click to collapse
Did you manually try changing your prl?
Sent from my SM-N900P using Tapatalk
I'm not sure exactly what you mean my manual. I've gone to the menu and done the update that way, but I haven't downloaded a specific PRL and installed it.
Sent from my SM-N900P using XDA Premium 4 mobile app
stashu11 said:
I'm not sure exactly what you mean my manual. I've gone to the menu and done the update that way, but I haven't downloaded a specific PRL and installed it.
Sent from my SM-N900P using XDA Premium 4 mobile app
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Download prl helper in the play store.
Then download this file https://db.tt/xbnGV5lS and put it in the root directory of your internal SD card.
Then simply open up the prl helper app and install that prl.
Should fix your issues.
Let me know how it works.
Sent from my SM-N900P using Tapatalk
Does your phone pick up any 4g service at all in your house?
Sent from my SM-N900P using XDA Premium 4 mobile app
code 34
Your documented process to revert to a different PRL fixed my inability to connect to our Airave, but now the problem sending text messages has returned. After attempting to send a text, delivery times out and I get a "code 34" error. If I power off the airave and retry, it works fine. Any insight??
janasrs said:
Your documented process to revert to a different PRL fixed my inability to connect to our Airave, but now the problem sending text messages has returned. After attempting to send a text, delivery times out and I get a "code 34" error. If I power off the airave and retry, it works fine. Any insight??
Click to expand...
Click to collapse
People reported that issue. Try giving it a few hours and keep trying to send text messages hopefully it will eventually fix itself
Sent from my SM-N900P using Tapatalk

Service

So me and my wife both are having problems sending texts browsing the net ect. It's very hit and miss on when it does it. So irratic that I can't pin point what's commonly causing this.
All calls work. All texts sent to us work. All calls from us work.
Sending texts out or browsing ect don't work.
Both on s4 one on the latest mk2 update and not rooted.
Other one is rooted and on the mj7 update.
Any help would be helpful
Thanks
jcwilliams said:
So me and my wife both are having problems sending texts browsing the net ect. It's very hit and miss on when it does it. So irratic that I can't pin point what's commonly causing this.
All calls work. All texts sent to us work. All calls from us work.
Sending texts out or browsing ect don't work.
Both on s4 one on the latest mk2 update and not rooted.
Other one is rooted and on the mj7 update.
Any help would be helpful
Thanks
Click to expand...
Click to collapse
i had something similar to this, in settings>Theathering and Networks>Mobile networks, make sure that its set to LTE/CDMA and not global.
Mtsprite said:
i had something similar to this, in settings>Theathering and Networks>Mobile networks, make sure that its set to LTE/CDMA and not global.
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Awesome. I've been looking for that setting and couldn't find it. Thanks
My wife's was already on lte/cdma
Mine however was on global.
Weird. So idk I guess I'll monitor the service for Tom and see what happens.
Verizon trouble shot the issue for like 1hr yesterday and 1hr today and couldn't get it figuered out. Swapped sim cards and still same issue...
So still no change. As soon as we are in our house our service starts to act up. Just started to do this about 3 days ago.
Any suggestions?
Thanks
jcwilliams said:
So still no change. As soon as we are in our house our service starts to act up. Just started to do this about 3 days ago.
Any suggestions?
Thanks
Click to expand...
Click to collapse
I'm having the same issues in Baltimore MD. I checked two devices and no service must be Verizon outages. Thank god for WiFi!
Sent from my SCH-I545 using Tapatalk
Im near columbus ohio. But it is very weird bc I'm able to text while at work. When I get home I'll have 4g and texts will fail.... :banghead:
Same issue here in Central Nj for me. I just installed hyperdrive room so I don't know anymore if its because of that or something with verizon. I can make calls, send texts ext and see full bars but no network shown.
Sounds like tower issues
Sent from my SCH-I545 using Tapatalk
Idk how it could be towers when we are having probs while only at our house. We leave the house and everything works fine....
Very weird
http://www.droid-life.com/2013/12/19/verizon-4g-outage-hits-eastern-u-s-how-is-your-data-connection/
Verizon confirmed an outage I experienced yesterday in Philly. I don't know if this might have been your problem.
Thanks for the post. But I think I'm still going to call Verizon again tonight just to be sure.
And this explains why I couldn't get through last night to them. I was on hold for 45 mins before I hung up.

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