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Using a Verizon / HTC Thunderbolt, final retail model.
Not even tethering, just holding the phone in my hand, I'm getting 4 bars of signal and a signal strength of -77 dBm.
Seems to work fine most of the time, with good downstream, well within acceptable limits of the "5 to 12 Mbps" advertised, though it's extremely variable (it tends to regularly oscillate between these speeds, occasionally dropping down to EvDO speeds).
But the speeds aren't important, just an indication of the good signal strength.
Maybe it's just my cell tower, but I am very frequently seeing no network activity at all; can't even get to google or check for software updates. It's about as unreliable as Verizon's crap DSL. This is the polar opposite of the rock-solid stability I used to get with EvDO in the exact same place (in my house). Is it the 4G network being unreliable, or the Thunderbolt? Anyone else have this problem?
Edit: In terms of the patterns of the total downtime, it seems to go down for periods of 5 to 10 minutes per hour. Sometimes the downtime only lasts 15 or 30 seconds, other times I am completely out for 10 minutes, even though it says "4G LTE" in the dock and I am still getting good signal strength. My data usage for the month is under 5GB but above 2GB. I tend not to make very bursty traffic; except for app downloads, most of my traffic is of the low throughput, consistent variety (loading webpages, listening to MP3 streams at 128Kbps, etc). I use it very often but the bandwidth usage at any given time is probably lower than the speed of an EvDO connection (unless you count webpages that are downloaded at faster-than-EvDO speeds for a split-second to load them). I'll be using it and then it's just *down*. I can still make phone calls during the outage.
I noticed the same thing. I was all over the place cycling through no data, 1x, 3G, and 4G in like a minute in the same spot. I rebooted and got a much more stable 4G connection.
I'm thinking your expectations are a little too much. There are many areas I don't get a good 3g, let alone a 4g signal. I live in a suburb of Chicago and am in 4g 95% of the time, I don't always pay attention, because, after all, it's a phone first, but 4g seems to be there whenever I need it.
Also, in regards to unacceptable, what are you comparing it to? Is there more acceptable 4g signals in your area?
fillyo said:
I'm thinking your expectations are a little too much. There are many areas I don't get a good 3g, let alone a 4g signal. I live in a suburb of Chicago and am in 4g 95% of the time, I don't always pay attention, because, after all, it's a phone first, but 4g seems to be there whenever I need it.
Also, in regards to unacceptable, what are you comparing it to? Is there more acceptable 4g signals in your area?
Click to expand...
Click to collapse
I'm comparing it to Verizon EvDO / 3G. While speeds on EvDO were only about 20-25% of the max speed of LTE / 4G, it was completely reliable -- at least in my area.
Keeping the phone almost completely stationary sitting at my desk, connected to the same cell tower, and with my roaming data programmed to the latest version, my EvDO phone (a Droid 2) would have the connection available whenever I asked for it.
With the same exact usage pattern but with LTE, my Thunderbolt often has no connection, and it spontaneously comes back by simply waiting around for it to become available.
I expect the 4G channel to be "open" 24/7/365, not ever completely down -- especially while stationary in a standard building with a very high signal strength (always 4 bars). I have no unusual EMF like microwaves or bluetooth going on, just a laptop and a desktop and 2 LCDs. Wooden house, and I'm on the top floor.
If they can make EvDO stable 24/7, and EvDO is based on the same CDMA technology as LTE, why can't they make LTE stable 24/7 also? And I also don't understand why my phone does not fall back to EvDO if and when the LTE drops out. I recall a few times over the years of using it that my EvDO would fall back to 1x/RTT in the event of an EvDO downtime. But the MTBF of EvDO downtimes in my area was around 1 year. Now, the MTBF of LTE is about 50 to 120 minutes.
brandnewsimmy said:
I noticed the same thing. I was all over the place cycling through no data, 1x, 3G, and 4G in like a minute in the same spot. I rebooted and got a much more stable 4G connection.
Click to expand...
Click to collapse
I rebooted my phone and am getting a more stable 4G connection now, too I wonder if the phone itself has a stability problem with its 4G transceiver after a certain period of uptime? I will test this theory over the next couple days by rebooting my phone whenever I have a problem, and see if it helps.
Edit: I usually keep my phone "up" 24/7, and just leave it on the charger when I'm not on the go. I power it off only rarely, because I want to receive phone calls and text messages. When I just rebooted it, it had 2.5 days of uptime (hard to have too much uptime considering launch day was just a few days ago!)
fillyo said:
I live in a suburb of Chicago and am in 4g 95% of the time...
Click to expand...
Click to collapse
Out of curiosity, what suburb are you in that you're getting 4G 95% of the time? I live in Highland Park (about 20 miles up the north shore) and I don't have nearly as good of coverage (still decent though and I'm not complaining).
Sent from my ADR6400L using XDA App
I'm guessing it has to be your area. I am getting amazing 4G coverage in LA. I going to assume its going to take VZW some time before their 4G coverage truly blankets areas. I remember when 3G came out.. it was totally spotty for a long time until they had enough towers.
Kind of like what I recorded on my phone this afternoon....?
http://www.youtube.com/watch?v=qRTOCFoGFmU
5 min clip showing me cycling through web and map but getting no data, despite cycling airplane mode on and off. This has happened almost daily since getting the phone last Thursday, in multiple locations that are supposedly full 4G areas. Pretty annoying.
Double annoying since I got the Verizon phone because they're network's so much better (allegedly)...and yet my Nexus S on T-Mobile had full bars and fast "4G" data in the same location. I'd also had a reboot, and the 1tx symbols flashing but wasn't recording at the time. I'd been screwing around with this for at least 10 minutes before activating ShootMe to record it.
Thrillhouse847 said:
Out of curiosity, what suburb are you in that you're getting 4G 95% of the time? I live in Highland Park (about 20 miles up the north shore) and I don't have nearly as good of coverage (still decent though and I'm not complaining).
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Well im in Gurnee area with 4g 99% of the time. Only time without is in my GF's brothers house. no 3g there either though lol. otherwise i never loose 4g. Even driving to vernon hills and around i always have 4g. not sure y in HP u dont always have it.
i am complete opposite i have 2-1 bars inside a building getting 12mbps
I notice it has an issue where it just randomly drops all my signals to search for 4g even though its not in my area... I think the only way to get reliable signal would be to set the radio to whatever you are using mostly... *#*#4636#*#* will get you into diagnostics and select phone infotmation and then choose CDMA auto for 3g or lte mode..... I'm thinking in the near future there will be a update that allows for easier lte turn off like 4g on the evo... the automatic thing is nice but it wastes battery and seems to cause some problem
RafficaX said:
Well im in Gurnee area with 4g 99% of the time. Only time without is in my GF's brothers house. no 3g there either though lol. otherwise i never loose 4g. Even driving to vernon hills and around i always have 4g. not sure y in HP u dont always have it.
Click to expand...
Click to collapse
Hm. Not sure either, Gurnee/Vernon Hills is pretty close, maybe I just need more testing time (I'm also indoors most of the time).
Sent from my ADR6400L using XDA App
Thrillhouse847 said:
Hm. Not sure either, Gurnee/Vernon Hills is pretty close, maybe I just need more testing time (I'm also indoors most of the time).
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
i mean i never saw 4 bars on 4g but 2-3 always and hit 30 on the down and 50 on the up while in the antioch walmart lol but never with out 4g expect in that one house lol.
I just set mine to LTE only let's see if its more stable than the auto mode
itzjonjon69 said:
I just set mine to LTE only let's see if its more stable than the auto mode
Click to expand...
Click to collapse
let me know, i should try that too. never thought of that when looking at it. wonder if ill save a bit of battery not trying to also find 3g, im sure i lose very lil hunting for 3g but still. saving some battery may give me another in on 4g lol
RafficaX said:
i mean i never saw 4 bars on 4g but 2-3 always and hit 30 on the down and 50 on the up while in the antioch walmart lol but never with out 4g expect in that one house lol.
Click to expand...
Click to collapse
You realize that the phone is incapable of 50 up, don't you? Those kinds of speeds are a known bug in the Speedtest.net and other similar speed tests that don't deal with the Thunderbolt's large transmit buffer properly.
Anyone else seeing any errors in the logcat that look similar to this?
D/DATA ( 1779):[QCTMM] DataNetStatistics sent == 0 && received == 0 newActivity=NONE
D/DATA ( 1779): sentSinceLastRecv=0,watchdogTrigger=10,maxindex=0
E/TrafficStats( 1555): [QCTMM]tryAll index =1
E/TrafficStats( 1555): [QCTMM]tryAll index =2
There is an entry like this every few seconds when I'm on mobile data.
RafficaX said:
Well im in Gurnee area with 4g 99% of the time. Only time without is in my GF's brothers house. no 3g there either though lol. otherwise i never loose 4g. Even driving to vernon hills and around i always have 4g. not sure y in HP u dont always have it.
Click to expand...
Click to collapse
verizon towers fallowing u now? from 95% now 99% lol ...that 1% its your gfs house damn it.... probably a bridge on the way and tower to tall to go under ...****...otherwise u would it have 100% wooohoooo
I'm at my desk at work in times square, nyc. Yesterday I had 1-2 bars of 4g at my desk. Today, my phone has yet to switch out of 1x mode my entire 2 hour commute here and so far today. I tried rebooting and can't get 3g or 4g to come on. I'm pretty annoyed
has anyone else had issues with 4g turning off randomly? the first several days i had this phone, i could get a 4g signal anywhere in my apartment. i know because i had serious issues with sprint signal in my apartment, so i practically haven't put this phone down since i got it.
yesterday i was tethering on 4g a lot and when i disabled tethering the 4g radio turned off and i just had two bars, but it didn't say 4g OR 3g. i went into the settings dialing *#*#4636#*#* or whatever it is and enabled LTE only mode (it had been on 3g/4g auto). when i did that, i had 4g for about 30 seconds to a minute and then it went to 3g. same thing happened this morning. maybe they are playing with the towers because as im typing this i see i have auto switched back to 4g. hmm.
Sent from my ADR6400L using XDA App
I received my TB on Friday afternoon and had 4G all day and night until this morning. Woke up, powered the phone on and had only 3G. 4G came back after an hour or so.
I bought mine last week and didn't have any problems until this morning. For the first time I left the power off overnight and when I turned it back on I couldn't get a 3G or a 4G signal. It's been an hour now and I still don't have a signal. I've commuted from Maryland to DC in that time so it's not the area.
Same here. Mines been going on off all morning. Im in tampa
sent from my Tbolt.
I'll note that I'm in Chicago, but 4g seems solid again now (fingers crossed).
Sent from my ADR6400L using XDA App
this is discussed in multiple threads already, you might search them out, but yes, many have the issue. I have that issue specifically that you mention, but even more frustrating also get time where the 4G icon is there, and there is zero data connectivity; all apps show "network connection required".
Sems like LTE isn't rock-solid service yet.
I have the same problem after I rooted last night. I had 4G everywhere in my house. Now I get mostly 1X and maybe 3G if I am lucky. The radio version was much higher before.
Same Here
I called Verizon. there is a known issue with 4g Tbolt. they said they are working on it. Coworkers with 3g phones are having no issues. I am still getting 1x if i am lucky. Chicago area.
glad to know i'm not alone with this, in metro nyc area (commuting between nj/nyc)
I am also have the same problem as of this morning. Just called Verizon and they said they are working on it. Now my phone is stuck on 1X I am in Queens NY right now coming from the Bronx...funny thing when I power down the phone and turn it back on it stays on 4G for about a second and disconects
I am also having issues with 4G going in and out. I had not had any issues until this morning and it was a bit worrisome as I just rooted last night and I was afraid something I had done might have caused an issue. But it seems like a national problem being addressed, so I'll just wait it out I guess.
Y
Tess89 said:
I bought mine last week and didn't have any problems until this morning. For the first time I left the power off overnight and when I turned it back on I couldn't get a 3G or a 4G signal. It's been an hour now and I still don't have a signal. I've commuted from Maryland to DC in that time so it's not the area.
Click to expand...
Click to collapse
I had the same problem this morning going from MD to DC. I was worried it was my phone. All seems well now. Getting 15 down now.
Still seem to be having issues in NY
Jrocker23 said:
Still seem to be having issues in NY
Click to expand...
Click to collapse
is this a network problem or phone problem?
Stuck on 1x as well, outside Philly. Hoping it's not just me.
I'm having same issue,but mine happened just after I rooted my phone.Before rooting I had never seen my phone go into 3G mode,but now it goes to 1x or nothing.Hopefully its an issue on Verizon's end and not my phone.
In Detroit, also on 1x.
Sent from my ADR6400L using XDA App
I am also experiencing this issue as of this morning in Northern VA. I guess early adopters have to expect some type of issue.
Seems to be network related... At least not the phone
Yup confirmed with tech support, there's a nationwide outage with 4g data and they are working it with the highest priority, the tech said. Ah the costs of new technology. Always will have issues at start.
Have been having issues here in NE MA with horrible 3g, GPS dropping too often and a bad phone signal to the point of not being able to make or receive calls in areas that are marginal...but areas where my EVO always showed 2 bars and worked fine.
In what I would call "strong" signal areas, still had GPS and 3G issues no matter what. What I found with the phone signal is that in these areas, mit works fine, although it fluctuates every few seconds from a full set of bars, to 2 or 0 and then jumps back up again....constantly.
In the "marginal signal" areas where my EVO 4G worked fine and always showed 2 bars, the 3D shows none and won't make or receive a call. What is most perplexing is that even though it is set to "automatic" on the networks, it is not roaming to Verizon...and my buddy taking the ride with me had a full boat signal on his Verizon phone.
I was totally unable to get on the internet in these areas, although I could still send a text.
I don't get it???
Sprint re-provisioned the phone twice, and today a service center wiped and reloaded everything and also claims to have installed a "fifth update" which my phone never got.
My tests were done post upgrade and it did NOTHING to fix these issues.
With your fifth update did you check to see if you had S-OFF? lol
I just sent a reply back to HTC regarding Bluetooth and Roaming data issues and GPS issues... I await their response... However, I may be returning it and going to some other device.
I've found my old Evo3D, and the exchanged one to show 0 bars in places the Evo4G showed 2-3 bars. For the first time in my life, thanks to the Evo3D, I've had a dropped call, and it was in a place the Evo4G gets 2 bars and perfect voice.
Yeah, today at work I missed 3 calls and couldn't read XDA in the bathroom. That was the final straw. I reactivated my 4G, did some tests...and...well...the 3D has gone back home. Perhaps just for now. The 3G radio on that thing sucks. Maybe a radio update will fix it, but I'm not so sure.
Since I'm impatient and have kinda decided to go the Nexus rout from now on I stopped by the sprint store afterwards and did some signal tests with the NexusS4G--which has known 3G reception issues. Well, it had identical bars...that was a good sign, so I dug in a little deeper and it had nearly identical reception as my E4G.
The .3" of screen size will be missed, and it'll be hard to get used to the light weight...but I think tomorrow I'm gunna buy it. Sure, no SD slot, but, 16gb should be pretty damned good...I never did replace my 8gb card, though I did bump the limit a lot. I'm also sure the camera is way better...
...or I'll just wait for the SGS2. I'm not so antsy to get a new phone now after anticipating one so hard and being mostly disappointed. It's funny, the one thing I was the most critical of beforehand ended up being the only thing I'll really miss...the 3D. Lol to that.
Unfortunately I did a stupid thing and traded my EVO 4G in when I "upgraded" to the 3D.
I tried to get Sprint to do a swap....take back the 3D, take away the $150 trade in credit and give me a new or used EVO 4G for the time being and they absolutely refuse to do it without using up my upgrade to get back what I traded in.
Looks like will deal with this phone and return it on day 29, activate my BB Tour (YUCK) and live with that till something reliable comes out hopefully at the end of July or more likely in August.
This sucks.
I am having nearly similar issues. I am dropping calls in area's that have 4-5 bars. I look and when it reconnects it will be down to 0 signal and then back up 4-6 bars. Really odd.
Sad thing is I am coming from ATT and I only have till early next week to decide to stay with sprint or not.
Ohh decisions... not fun and not a good sprint evaluation.
Yeah, I really hope this is something that they can tweak with a radio update. My old Hero got a lot better reception than my Evo 3D.
w9sig said:
I am having nearly similar issues. I am dropping calls in area's that have 4-5 bars. I look and when it reconnects it will be down to 0 signal and then back up 4-6 bars. Really odd.
Sad thing is I am coming from ATT and I only have till early next week to decide to stay with sprint or not.
Ohh decisions... not fun and not a good sprint evaluation.
Click to expand...
Click to collapse
I can assure you it is not Sprint...it's the phone. I had the same/similar with my 3D...but never with the 4G.
Download Open Signal Maps. It will show you what tower you're connected to. I noticed something similar with my phone (the signal bars fluctuating). I checked Open Signal and lo-and-behold, my phone was tower jumping between 5 different towers in my area... I didn't even know I had 5 different towers in my area.
Ideally, your phone should lock on to the strongest signal in your area and not jump from strong signal to weak signal to slightly-less-weak signal, to strong again... Also, check out this thread:
http://androidforums.com/htc-evo-3d/361044-official-solution-3g-issues-3d.html
This problem doesn't affect everybody. For instance, my brother got a 3d the same day I did, and he's consistently getting 500-700 kbs d/l in the same places I'm getting 11 kbs d/l.
ballr4lyf said:
Download Open Signal Maps. It will show you what tower you're connected to. I noticed something similar with my phone (the signal bars fluctuating). I checked Open Signal and lo-and-behold, my phone was tower jumping between 5 different towers in my area... I didn't even know I had 5 different towers in my area.
Ideally, your phone should lock on to the strongest signal in your area and not jump from strong signal to weak signal to slightly-less-weak signal, to strong again... Also, check out this thread:
http://androidforums.com/htc-evo-3d/361044-official-solution-3g-issues-3d.html
This problem doesn't affect everybody. For instance, my brother got a 3d the same day I did, and he's consistently getting 500-700 kbs d/l in the same places I'm getting 11 kbs d/l.
Click to expand...
Click to collapse
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Looking at that link now. Yes I've had open signal maps installed and I too have noticed that I am jumping between towers "a lot" say every 10-15 seconds or so. And that can be just sitting still in a parking lot and dropping calls :-( Will take a look and glad to hear that it is more with the phone than the actual network. I may have to downgrade to the 4G or NS4G.
BlueGoldAce said:
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Click to expand...
Click to collapse
Anybody confirm that this works? My girlfriend's 3D gets a lot worse signal than mine. I'd definitely try this but only if it might actually work. She really doesn't like the factory resets because she has to redo all of her preferences.
Her's is so much more worse than mine that we've been thinking about getting it replaced.
BlueGoldAce said:
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Click to expand...
Click to collapse
##786# will do a factory reset on your phone. ##72786# will do a "Data Only" reset (i.e. you don't lose any installed apps). I would try that before ##786#. You will need your MSL for both. I have done both. Unfortunately, in my case, the 3g improved for only a couple of hours and then it went back to tower jumping both times. I now have an appointment with the sprint store to replace my 3d later this evening.
do this guys... http://forum.xda-developers.com/showthread.php?t=1153371&referrerid=1002610
xanadu1979 said:
Anybody confirm that this works? My girlfriend's 3D gets a lot worse signal than mine. I'd definitely try this but only if it might actually work. She really doesn't like the factory resets because she has to redo all of her preferences.
Her's is so much more worse than mine that we've been thinking about getting it replaced.
Click to expand...
Click to collapse
#786## worked to fix my 3G speeds. I was consistently getting under 100 Kbps up and down before walking through this procedure with Sprint a week ago. Since then, latency has gone down and speeds have improved significantly.
It did not fix persistent problems with GPS not locking and having poor signal reception compared to the 4G. Between these issues, overheating and the locked bootloader, I am pretty close to returning this phone (although I like most other aspects of it).
Looks as though the Photon 4G cleared the FCC today.
I think I will live with the 3d a bit longer just in case they come out with some miraculous software fix, otherwise return it, activate the BB until the Photon comes out.
Hopefully, for where I live and work at least it will have much better reception.
That's strange that a few of you guys have had every issue that was reported in some of those awful reviews. I've actually found my 3D has the exact same signal as the 4G sitting right next to it. It also recognizes changes in signal faster than the 4G. I must have been lucky to get one with no issues.
My EVO 3d is straight out of a snoop dog song, my calls are droppin like their hot!
My 4G never did this crap!
Sent from my PG86100 using XDA App
I'm sorry to hear that from you guys.. My experience is the opposite, I'm getting 6 bars in my basement which I used to get 2-3 and I can always stay connected to 4g in the upper parts of my house when my 4g could not..
Irishman42 said:
That's strange that a few of you guys have had every issue that was reported in some of those awful reviews. I've actually found my 3D has the exact same signal as the 4G sitting right next to it. It also recognizes changes in signal faster than the 4G. I must have been lucky to get one with no issues.
Click to expand...
Click to collapse
I don't believe that there is anything wrong with the phone itself, however I do believe that there was a bad batch of radios installed on some of the 3vo's. Like I said, my brother's 3vo is working just fine while mine seems to be a lemon.
I've made references to this in Q&A, so apologies if you've read this already.
Simply put, my mobile data does not work on this phone. What I'm finding is if I leave a WiFi network or go to/from Sprint to roaming data, the hand-off to cellular data never happens as one of three things invariably occurs:
a) Mobile Data is stuck in 'turning on...' and thus I have no signal at all;
b) I have signal but no throughput (the up/down arrows never light up and I get no data connection);
c) the phone just reboots.
So basically if I change my network state, I can't go back until I reboot. Toggling Mobile Data does nothing in any of these instances. Now I expect holes in the software during a device release, but not holes you can drive a truck through. If anyone is experiencing the same issue or has any ideas, I'd love to hear them. If it's not solved by the end of my 14-day rescission period, this thing is done for.
I had this same exact problem. Update your profile and PRL. That fixed it for me but I dunno if that will fix the problem permanently. Might be a hardware defect but I hope it was just a prl/profile issue.
Sent from my EVO using Tapatalk 2
I've tried updating my profile and PRL and unfortunately that did nothing, and moments ago I gave up and called Customer Care to reactivate my OG EVO.
Of course, 30 seconds after that was all done the representative told me there's an EVDO data issue/outage that has been persistent in Philadelphia since the 22nd. You'd think they'd tell their store reps this valuable information, but such is not the case. I'm going to try running some tests on my OG EVO for comparison's sake and see how much truth they're telling me before I put the LTE back in the box and tell Sprint where they can shove it.
I have noticed some quirkyness with the WiFi/3g handoff on the phone on stock and viperROM. I am in the Philly market too, possibly the issue.
Sent from my EVO using Tapatalk 2
It's becoming unbearable. I lose my 3g connection about 3 times a day. But today, it's lost it about 20 times and that's no exaggeration. It's lost mobile data at least 5 times in the last hour. HTC has got to do something about this.
Sent from my EVO using xda premium
So I reactivated my OG EVO and sure enough, 3G data speeds are nothing short of awful in the 19103 area (~6KB/sec on average), compared to the 19106 area a mile or so away -- there's definitely an EVDO issue in the area. However, the OG EVO is not exhibiting the same WiFi/roaming hand-off issues that the EVO LTE is; that has to be a software issue specific to the phone. Seeing as I frequently walk in and out of various WiFi blankets throughout the city several times every day, this bug is a deal-breaker for me.
When I leave a wifi area I've noticed it takes a very long time to pick up 3G. It was nearly instant on my E4GT.
I just had the same issue with my mobile connection. Updating my profile and PRL seemed to do the trick. Changing from wi-fi to mobile also takes over a minute...
change your phone from cdma/lte mode to cdma mode, did the trick for a few friends of mine.
I've also been having the same issues. My phone will just drop 3G and go to roaming or no signal at all constantly. I also live in the Philly area so I'm hoping since we're in the second wave to get LTE that its just Sprint working on the network but I'm starting to suspect that we have a serious problem with our phones. Im on my second phone & a few different ROMS including stock & I've been having the problem since pre relase while my wife's Samsung E4GT has had no issues.
Edit
Well I took the advice from another thread and switched from CDMA/LTE to CDMA only & I haven't had any issues with my 3G dropping or with the WiFi to 3G handoff. Don't know if that fixed the problem or if Sprint just isn't working on the towers today.
Sent from my EVO using Xparent ICS Blue Tapatalk 2
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Cherokee4Life said:
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
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Have the same issue on 2 diffrent EVO lte's . I heard it could be towers or the software on the phone . I think its the pho e because I've heard the s3 dosnt have these issues .
Sent from my EVO using xda premium
same problem here
started a thread over on the sprint site here
http://community.sprint.com/baw/message/445385#445385
I thought it was the towers as well, but I been in 3 states the exact same issue...
Im in naperville and im waiting for lte to be up and running before I buy the Evo lte...my brother is having the same problems as you...looks like another month before its ready...patiently waiting...hang in there
Sent from my HTC Evo 4G using xda premium
As of today, dead. Voice is ok. 3G is gone. (Philly)
Im in lexington sc and for about a week now my data (which i had inside my house just fine) has been out almost completely and i have called 3 times and got 3 different reasons on why this is. Now last night they tell me that there is NO eta on when it will return????? WTF! This better be a LTE thing. If not this is getting out of control fast... They said id be credited for the outage, well data is 50% of what we pay for. This is unacceptable sprint...
Say if it is a software issue shouldn't most people have this issue ?
Sent from my EVO using xda premium
probably, depending on which software/firmware version you're running. I think it's more specifically related to the radio version/fw vs the towers causing it. it seems more and more like i get varied results depending on where i'm at. always the same end result, just the behavior in how long 3g stays connected varies.
I have been dealling with the same issues. I was driving and my data went out. Can't get data only if I connect to a WiFi, I tried everything. I am on the latest firmware, prl, ect. I got it back yesterday about 5 hours later but as soon as I go to an area with no service it will not come back. (Voice and text work fine) I am still without data since Noon today. I know I have 3G because my old Epic 4G is working fine. I even flashed the radio again and flashed the whole firmware again. Still doesn't work. I am about to take it back and get the Samsung....
I just got my phone yesterday and noticed it today at work. With my og EVO I would consistantly get 3 bars at work and with the EVO 4g LTE I am getting 0-1 bar and roaming a lot which is killing my battery as well. Is the antenna is this EVO not as strong as the og EVO? This is a pretty big problem because I use my phone all the time at work. Iv tried updating my profile and prl and have done a couple resets. I don't want to return this phone but I may have to
massiveian said:
I just got my phone yesterday and noticed it today at work. With my og EVO I would consistantly get 3 bars at work and with the EVO 4g LTE I am getting 0-1 bar and roaming a lot which is killing my battery as well. Is the antenna is this EVO not as strong as the og EVO? This is a pretty big problem because I use my phone all the time at work. Iv tried updating my profile and prl and have done a couple resets. I don't want to return this phone but I may have to
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No idea how it compares to og Evo, I have since had 2 other phones plus this one.
But I wouldn't call the reception weak.
You can try and do what I do - force roaming with an app like Roam Control. This way you may have a better signal and good battery life.
For me, the signal strength is pretty much exactly like my Original Evo. The wireless actually working on the other hand is not.
My signal is aweful compared to my og EVO. Right now my signal is -105dbm
Strange. My signal is 2-3 bars better than my OG...
I'm having issues with 3g staying connected. I'll lose it turn the radios off and turn back on. It days connecting that's it. I have to reboot to get data working. Updated profile and prl but wats odd is that it always updates and never tells me that I have the recent prl. Any ideas? It's really pissing me off!
I thought it was the weather but yea. My og seems to pick up signal in remote places better.
Sent from my EVO using xda premium
Yes it is a known fact that the antennas in the new EVO are less efficient than the original EVO. Someone compared the FCC docs but I don't remember the difference. I think it was 2db difference.
Sent from my C64 w/Epyx FastLoad cartridge
digiblur said:
Yes it is a known fact that the antennas in the new EVO are less efficient than the original EVO. Someone compared the FCC docs but I don't remember the difference. I think it was 2db difference.
Sent from my C64 w/Epyx FastLoad cartridge
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Thanks for the info. Looks like ill be returning my EVO today sprints coverage where I work isnt the greatest to begin with and with a weaker antenna makes the phone almost unusable. Come on HTC and sprint, if your going to charge 200 for this phone at least put a decent antenna in it so I can do the basics like calling and emails.
I'll be sitting in one spot and my 3g will drop and the. Come back . It's kind of annoying
Mine was having problems roaming to other towers as well but I went in and changed the preferred network mode from LTE/CDMA to CDMA only and it's much better.
Took me forever to find where it was located: Settings -> Mobile network -> Network mode
Thought that hitting mobile network would just toggle it on/off but if you don't hit the on/off button it puts you into a submenu with more options.
The Wifi antenna seems much better but the mobile antenna seems not quite as good to me. Once I changed it CDMA only it's comparable to my OG Evo.
i'm having the same issues, I loose 3G connections, I have very low signal strength and it is killing my battery..
Ya ive seen a few people with this same issue. it seems like its only in places where i have a weak sprint signal is when the Evo 4g is worse than the OG.
Right now I am sitting at home and the OG evo is -84 dBm and the Evo 4g LTE is -79 dBm so the 4g LTE is actually getting a better signal than the OG.
Im going back to work later and im going to see what the numbers look like there. But on the 4g LTE i was barely able to get a 3g signal at work but the OG evo always had one.
internet/phone sig are different; color of switch
I wonder where you are located OP. We called Sprint and they keep telling us that they are "repairing a tower" near us in Mass.
Two additional notes. First, our internet/3G seems to be much faster since the upgrade from OG to this device. Ookla confirmed this too, about 3-4x faster download speed, 2x faster upload (about 800+ each). However, we have two devices and neither of them can phone anymore! Sprint even drops our text sms sometimes. We are thinking of returning the devices since Sprint has told us three times (one week ago, 3 days ago, and today) that they are "repairing a tower" and always changing the date (now to June 8).
The other thing is that one of the devices, in settings> shows whatever wireless/network is toggled on with red switch, and the other device shows the toggled on with green switch.
Does anyone else have better internet and no phone?
Does anyone else have red switch? It seems logical the "on" switch should be green.
Note: It doesn't make sense to me that I still get 3-4 bars on my old Evo (which was obviously deactivated) and it calls out to a "sorry no service" message loud and clear, but my new Evo can't even reliably send a text much less make a phone call.
Same problem here but mine is weird. I will have full bars and out of nowhere, I drop to 1-2 and it goes into roaming, except even though it's "roaming" I have no data or voice (yes I enabled roaming voice and data). It will stay like that from 1-8 seconds and then go back to Sprint's service. Also, if I tried to send a text during that time, it will fail and if I was getting a call it wouldn't show for 30 to an hour later.
What's weird is that my girlfriends Evo LTE was sitting right next to mine and had full bars all the time with no problem. I am thinking at least mine is a hardware problem. I'll monitor mine for another day and then take it in if the problem stays.
Mine helped switching to cdma only.
Sent from my EVO using XDA
ptrd said:
Mine helped switching to cdma only.
Sent from my EVO using XDA
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I've been doing that for a couple days and just yesterday it started dropping 3g for no reason again... Cell is just fine everywhere, but i called sprint and they said that there were tower outages until June1st. I'm sorry but i could've sworn today is the 4th? And i guess there is no more tech support department? Because I've called twice and they won't transfer me. Grrr
Sent from my Viper tuned ltEVO
So i was able to do some testing and found the Evo 4g LTE to be about 10 dBm less than the OG Evo in almost every place i tested them. Also sitting in my house about a quarter mile from a tower my 3g speed on speedtest.net was 97kbps down and 51kbps up with a 255 ping!!!!!
These speeds are not acceptable even in 1x let alone 3g.
I am trying everything not to return this phone but these kind of issues are so disappointing. I never had issues like this with my evo when it first came out :/
How I got my signal fixed
Racer Of All said:
Same problem here but mine is weird. I will have full bars and out of nowhere, I drop to 1-2 and it goes into roaming, except even though it's "roaming" I have no data or voice (yes I enabled roaming voice and data). It will stay like that from 1-8 seconds and then go back to Sprint's service. Also, if I tried to send a text during that time, it will fail and if I was getting a call it wouldn't show for 30 to an hour later.
What's weird is that my girlfriends Evo LTE was sitting right next to mine and had full bars all the time with no problem. I am thinking at least mine is a hardware problem. I'll monitor mine for another day and then take it in if the problem stays.
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My problem was so bad - I was missing almost every incoming call, but instantly get a voicemail notification. Texts would come in once or twice a day - in large groups. After my phone working fine for 4-5 days I thought for sure, hardware problem. I hadnt rooted, reset to factory, update prl/profile (Through update and *2) etc etc .... no luck
Call and talked with CSR and techs etc for 3 days or so, with no luck. So I take it into my local repair shop - the lady took maybe 15 minutes with my phone, and told me something got hung up initially with the provisions. (Even though it worked fine for days)
So she reflashed software/reprovisioned my phone and its been golden since. Seems that "reactivating" the phone did the trick!
Traceamount said:
My problem was so bad - I was missing almost every incoming call, but instantly get a voicemail notification. Texts would come in once or twice a day - in large groups. After my phone working fine for 4-5 days I thought for sure, hardware problem. I hadnt rooted, reset to factory, update prl/profile (Through update and *2) etc etc .... no luck
Call and talked with CSR and techs etc for 3 days or so, with no luck. So I take it into my local repair shop - the lady took maybe 15 minutes with my phone, and told me something got hung up initially with the provisions. (Even though it worked fine for days)
So she reflashed/reprovisioned my phone and its been golden since. Seems that "reactivating" the phone did the trick!
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Any idea if this can be done without going to a tech shop? I am often getting voicemails with no call. I have an Airave on the way because of this issue, but I'm not 100% sure that's the problem.