Have been having issues here in NE MA with horrible 3g, GPS dropping too often and a bad phone signal to the point of not being able to make or receive calls in areas that are marginal...but areas where my EVO always showed 2 bars and worked fine.
In what I would call "strong" signal areas, still had GPS and 3G issues no matter what. What I found with the phone signal is that in these areas, mit works fine, although it fluctuates every few seconds from a full set of bars, to 2 or 0 and then jumps back up again....constantly.
In the "marginal signal" areas where my EVO 4G worked fine and always showed 2 bars, the 3D shows none and won't make or receive a call. What is most perplexing is that even though it is set to "automatic" on the networks, it is not roaming to Verizon...and my buddy taking the ride with me had a full boat signal on his Verizon phone.
I was totally unable to get on the internet in these areas, although I could still send a text.
I don't get it???
Sprint re-provisioned the phone twice, and today a service center wiped and reloaded everything and also claims to have installed a "fifth update" which my phone never got.
My tests were done post upgrade and it did NOTHING to fix these issues.
With your fifth update did you check to see if you had S-OFF? lol
I just sent a reply back to HTC regarding Bluetooth and Roaming data issues and GPS issues... I await their response... However, I may be returning it and going to some other device.
I've found my old Evo3D, and the exchanged one to show 0 bars in places the Evo4G showed 2-3 bars. For the first time in my life, thanks to the Evo3D, I've had a dropped call, and it was in a place the Evo4G gets 2 bars and perfect voice.
Yeah, today at work I missed 3 calls and couldn't read XDA in the bathroom. That was the final straw. I reactivated my 4G, did some tests...and...well...the 3D has gone back home. Perhaps just for now. The 3G radio on that thing sucks. Maybe a radio update will fix it, but I'm not so sure.
Since I'm impatient and have kinda decided to go the Nexus rout from now on I stopped by the sprint store afterwards and did some signal tests with the NexusS4G--which has known 3G reception issues. Well, it had identical bars...that was a good sign, so I dug in a little deeper and it had nearly identical reception as my E4G.
The .3" of screen size will be missed, and it'll be hard to get used to the light weight...but I think tomorrow I'm gunna buy it. Sure, no SD slot, but, 16gb should be pretty damned good...I never did replace my 8gb card, though I did bump the limit a lot. I'm also sure the camera is way better...
...or I'll just wait for the SGS2. I'm not so antsy to get a new phone now after anticipating one so hard and being mostly disappointed. It's funny, the one thing I was the most critical of beforehand ended up being the only thing I'll really miss...the 3D. Lol to that.
Unfortunately I did a stupid thing and traded my EVO 4G in when I "upgraded" to the 3D.
I tried to get Sprint to do a swap....take back the 3D, take away the $150 trade in credit and give me a new or used EVO 4G for the time being and they absolutely refuse to do it without using up my upgrade to get back what I traded in.
Looks like will deal with this phone and return it on day 29, activate my BB Tour (YUCK) and live with that till something reliable comes out hopefully at the end of July or more likely in August.
This sucks.
I am having nearly similar issues. I am dropping calls in area's that have 4-5 bars. I look and when it reconnects it will be down to 0 signal and then back up 4-6 bars. Really odd.
Sad thing is I am coming from ATT and I only have till early next week to decide to stay with sprint or not.
Ohh decisions... not fun and not a good sprint evaluation.
Yeah, I really hope this is something that they can tweak with a radio update. My old Hero got a lot better reception than my Evo 3D.
w9sig said:
I am having nearly similar issues. I am dropping calls in area's that have 4-5 bars. I look and when it reconnects it will be down to 0 signal and then back up 4-6 bars. Really odd.
Sad thing is I am coming from ATT and I only have till early next week to decide to stay with sprint or not.
Ohh decisions... not fun and not a good sprint evaluation.
Click to expand...
Click to collapse
I can assure you it is not Sprint...it's the phone. I had the same/similar with my 3D...but never with the 4G.
Download Open Signal Maps. It will show you what tower you're connected to. I noticed something similar with my phone (the signal bars fluctuating). I checked Open Signal and lo-and-behold, my phone was tower jumping between 5 different towers in my area... I didn't even know I had 5 different towers in my area.
Ideally, your phone should lock on to the strongest signal in your area and not jump from strong signal to weak signal to slightly-less-weak signal, to strong again... Also, check out this thread:
http://androidforums.com/htc-evo-3d/361044-official-solution-3g-issues-3d.html
This problem doesn't affect everybody. For instance, my brother got a 3d the same day I did, and he's consistently getting 500-700 kbs d/l in the same places I'm getting 11 kbs d/l.
ballr4lyf said:
Download Open Signal Maps. It will show you what tower you're connected to. I noticed something similar with my phone (the signal bars fluctuating). I checked Open Signal and lo-and-behold, my phone was tower jumping between 5 different towers in my area... I didn't even know I had 5 different towers in my area.
Ideally, your phone should lock on to the strongest signal in your area and not jump from strong signal to weak signal to slightly-less-weak signal, to strong again... Also, check out this thread:
http://androidforums.com/htc-evo-3d/361044-official-solution-3g-issues-3d.html
This problem doesn't affect everybody. For instance, my brother got a 3d the same day I did, and he's consistently getting 500-700 kbs d/l in the same places I'm getting 11 kbs d/l.
Click to expand...
Click to collapse
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Looking at that link now. Yes I've had open signal maps installed and I too have noticed that I am jumping between towers "a lot" say every 10-15 seconds or so. And that can be just sitting still in a parking lot and dropping calls :-( Will take a look and glad to hear that it is more with the phone than the actual network. I may have to downgrade to the 4G or NS4G.
BlueGoldAce said:
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Click to expand...
Click to collapse
Anybody confirm that this works? My girlfriend's 3D gets a lot worse signal than mine. I'd definitely try this but only if it might actually work. She really doesn't like the factory resets because she has to redo all of her preferences.
Her's is so much more worse than mine that we've been thinking about getting it replaced.
BlueGoldAce said:
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Click to expand...
Click to collapse
##786# will do a factory reset on your phone. ##72786# will do a "Data Only" reset (i.e. you don't lose any installed apps). I would try that before ##786#. You will need your MSL for both. I have done both. Unfortunately, in my case, the 3g improved for only a couple of hours and then it went back to tower jumping both times. I now have an appointment with the sprint store to replace my 3d later this evening.
do this guys... http://forum.xda-developers.com/showthread.php?t=1153371&referrerid=1002610
xanadu1979 said:
Anybody confirm that this works? My girlfriend's 3D gets a lot worse signal than mine. I'd definitely try this but only if it might actually work. She really doesn't like the factory resets because she has to redo all of her preferences.
Her's is so much more worse than mine that we've been thinking about getting it replaced.
Click to expand...
Click to collapse
#786## worked to fix my 3G speeds. I was consistently getting under 100 Kbps up and down before walking through this procedure with Sprint a week ago. Since then, latency has gone down and speeds have improved significantly.
It did not fix persistent problems with GPS not locking and having poor signal reception compared to the 4G. Between these issues, overheating and the locked bootloader, I am pretty close to returning this phone (although I like most other aspects of it).
Looks as though the Photon 4G cleared the FCC today.
I think I will live with the 3d a bit longer just in case they come out with some miraculous software fix, otherwise return it, activate the BB until the Photon comes out.
Hopefully, for where I live and work at least it will have much better reception.
That's strange that a few of you guys have had every issue that was reported in some of those awful reviews. I've actually found my 3D has the exact same signal as the 4G sitting right next to it. It also recognizes changes in signal faster than the 4G. I must have been lucky to get one with no issues.
My EVO 3d is straight out of a snoop dog song, my calls are droppin like their hot!
My 4G never did this crap!
Sent from my PG86100 using XDA App
I'm sorry to hear that from you guys.. My experience is the opposite, I'm getting 6 bars in my basement which I used to get 2-3 and I can always stay connected to 4g in the upper parts of my house when my 4g could not..
Irishman42 said:
That's strange that a few of you guys have had every issue that was reported in some of those awful reviews. I've actually found my 3D has the exact same signal as the 4G sitting right next to it. It also recognizes changes in signal faster than the 4G. I must have been lucky to get one with no issues.
Click to expand...
Click to collapse
I don't believe that there is anything wrong with the phone itself, however I do believe that there was a bad batch of radios installed on some of the 3vo's. Like I said, my brother's 3vo is working just fine while mine seems to be a lemon.
Related
I have no clue what the issue is, but the past two/three days, my 4g has been going in and out. As a matter of fact, as I sit here... I'm on 1x with 4 bars behind it, full battery life, on Pennsylvania Ave in Washington DC.
Anyone else having 4g issues?
same here. even if i have two bars on 4g all of sudden my data connection drops then goes to 3g and a second later switches back to 4g. its annoying as hell when im tryin tether or download something from the market.
I am having problems again since last night. Had almost two days of good 4G signal. Now I can barely get 3G.
Called VZW they said there has been a trouble ticket for Thunderbolt data since yesterday and hope to have it resolved today.
I think they're tweaking it or something. I'm changing in between every 30 seconds. That in itself drains the battery a buttload.
Something is rotten in Denmark with this new network. I can force 3G only but if I leave the thing set to CDMA/LTE, it can't figure out which it wants. Which is pretty much killing all data. Luckily, wifi is an option. I hope they get this new network figured out soon. More LTE devices are slated to drop soon (bet there will be delays).
I was constantly in a state of 1x today. My battery was eaten up it a mere 5 hours... gulp
hell im on verizons 4g map at home here and havent been able to get 4g at all.Ive had the phone for two weeks now and have called verizon about this,,they tried pushing some data info to my phone to no avail,,so i guess im on record now according to the rep and she did admit that this is a work in progress...yes thank god for wifi.
double post?
mojonation1487 said:
I think they're tweaking it or something. I'm changing in between every 30 seconds. That in itself drains the battery a buttload.
Click to expand...
Click to collapse
ipawd1 said:
I have no clue what the issue is, but the past two/three days, my 4g has been going in and out. As a matter of fact, as I sit here... I'm on 1x with 4 bars behind it, full battery life, on Pennsylvania Ave in Washington DC.
Anyone else having 4g issues?
Click to expand...
Click to collapse
Mine has been flakier than usual today and this week. I'm on K and 1st NE. But I also never get more than 2 bars here in the office.
If i were you i'd call verizon tech support and ask them if where you are is currently under 4g. I've had the same issue and my address on the coverage map shows that i have 4g but it kept going in and out. Called VZW and they have a different coverage map that they see and he said where i was located i was 1 mile away from the coverage area so thats why it kept switching. Just my luck huh lol
With this evo 3d i cant seem to get a decent data speed during the day time, at night i can get like 500kbs and during the day nothing over 150kb takes forever to download small files from market, i was a mile from the tower today and i still only had like 37% signal strength and was connected at 1x speed, ive tried the data reset. Ive tried calling sprint and htc and no one seems to know of the issue, i dunno if i should keep this phone and hope for a fix or take it back, im dropping calls and cant hear people at home now. im looking for you all to shed some light on this situation
Sent from my PG86100 using Tapatalk
Today was especially dismal in downtown Chicago. Went roaming a good 3 or 4 times.
Never had these issues with 4G...
Ya I'm having terrible data speeds too...tried all the hacks, and they helped a bit. But still really bad..I have a tp2 as well and it slowed down a bunch around the beginning of the year as well...Sprint offered an airrave but I don't have cable or dsl so I'm stuck...if you got cable ask retentions for one...they really tried to help me..YMMV..but worth a shot...oddly enough I got a tower Sprint tower at the end of my property, go figure..
Sent from my OC'D 3VO
I have a feeling a radio update coming is going to help a lot.
Trouble is I heard August 1st for that. Can't believe they wouldnt run an update (or 2!) Before July 24
I'm in socal btw
Sent from my OC'D 3VO
I'm starting to wonder if there isn't a bad batch of phones out there. A lot of people are reporting problems like this. I got two phones on the same day. One of them is fine, the other is crazy slow on the data connection. I'm going to go through re-provisioning and everything, but I'm pretty sure I'm going to end up replacing it. Which sucks because I put a screen protector on it.
Yea i think its a combination of both..I had an e3d that got great reception but blown earpiece..replaced it and now speeds have dropped significantly..question is can it be fixed with an ota
Thats what im wondering wether i should replace it or hope for an update
Sent from my PG86100 using Tapatalk
I've been checking mine next to my wifes Og EVO and they run neck and neck on speedtest.. usually 150 or lower.. however, but hit 450 last Sunday night around 8pm..
Sent from my PG86100 using XDA Premium App
guys, your phone is working just fine. Its the network thats having the issues. you may have noticed that it got worse when you got your new phone cause a lot of people were buying the evo3d and it slowed down the network. Sprint has major issues with congestion in some areas right now. I know michigan is really bad right now.
hockey4life0099 said:
guys, your phone is working just fine. Its the network thats having the issues. you may have noticed that it got worse when you got your new phone cause a lot of people were buying the evo3d and it slowed down the network. Sprint has major issues with congestion in some areas right now. I know michigan is really bad right now.
Click to expand...
Click to collapse
Not necessarily true. I just did a speed test on both of my Evo 3D's at the same time sitting right next to each other. One phone got a ping of 1346ms and the other got a ping of 238ms. There is clearly something wrong with the first phone. It's noticeably slower when doing any task that uses the data connection.
horrible speeds here. just did a speed test, 51kb down, 6kb up. typical speeds for me since getting the phone. i have one tower east of me, one tower west, both within a mile.
Look to see if your evdo is set to cdma only... Changing mine to auto has made my data speeds normal again
Sent from my GT-P7510 using XDA Premium App
xanadu1979 said:
Not necessarily true. I just did a speed test on both of my Evo 3D's at the same time sitting right next to each other. One phone got a ping of 1346ms and the other got a ping of 238ms. There is clearly something wrong with the first phone. It's noticeably slower when doing any task that uses the data connection.
Click to expand...
Click to collapse
My 3d sucked and would always get high ping/low data (under 100kbps). I called there was no outage and they said to take my phone in... I never did due to the "service center" is about 120miles away but they gave a month of free service (130 dollars)
Because I've had a nexus s 4g,EVO 4G, and now a EVO 3d all with the same problem...
About a week ago I ran a speed test and i hit 2.1mbps download... And have been getting great data speed ever since...
I dunno what happened I think it was just the network but even during "peak hours". I still get 1600kbps so I guess it worked its self out :/
3D > iClone
nate420 said:
My 3d sucked and would always get high ping/low data (under 100kbps). I called there was no outage and they said to take my phone in... I never did due to the "service center" is about 1200 miles away but they gave a month of free service (130 dollars)
Because I've had a nexus s 4g,EVO 4G, and now a EVO 3d all with the same problem...
About a week ago I ran a speed test and i hit 2.1mbps download... And have been getting great data speed ever since...
I dunno what happened I think it was just the network but even during "peak hours". I still get 1600kbps so I guess it worked its self out :/
3D > iClone
Click to expand...
Click to collapse
Lucky you..hope same happens here..I've never gotten those speeds on 3g..although I've had friends in other carriers hit that consistently
firmbiz94 said:
Lucky you..hope same happens here..I've never gotten those speeds on 3g..although I've had friends in other carriers hit that consistently
Click to expand...
Click to collapse
Well I'd say call in and "*****".
My aunt has had sprint in our town for 3 years and she never got anything close to 600kbps as they advertised...
Now for some reason they must have upgraded our towers or something.
But either way call in ***** and get a few dollars off your bill... No point paying for a service if its not what they advertise. Or if your unhappy
3D > iClone
I took mine to the store today, they ran diagnostics for an hour and a half....of course, runs okay in the store because of the great reception, but they did notice that it would fluctuate greatly. They said to keep an eye on it, may have to return it to the place where I got it and exchange. This has been very frustrating. I go to hit the Internet and nothing, keep getting error code 68 often. They better fix their network issues soon (if that's what it is) before I go back to the EVO 4G.
It's def a network issue. I congestion issues. It drags during peak hours and runs ok at night. I ran speed tests on multiple phones all were awful. EVO, epic, and 3D. Plus sms was down for a few hours. Def network issues!
Sent from my PG86100 using Tapatalk
ycats said:
I took mine to the store today, they ran diagnostics for an hour and a half....of course, runs okay in the store because of the great reception, but they did notice that it would fluctuate greatly. They said to keep an eye on it, may have to return it to the place where I got it and exchange. This has been very frustrating. I go to hit the Internet and nothing, keep getting error code 68 often. They better fix their network issues soon (if that's what it is) before I go back to the EVO 4G.
Click to expand...
Click to collapse
Sprint stores suck..before I returned my first e3d I called cs and they made a service ticket and sent me to a Sprint store .they told me where to go..anyways I get there and they act like there are aggravated that Sprint cs sent me there and said they have nothing to do with Sprint..looked like a Sprint store to me..anyways they tell me they can't run diagnostics because there is no equipment to do so yet..and since I was in my thirty day Window they wouldn't touch it..kinda sucked because the Phone was great besides the service..which maybe could of Been fixed If they would of tried..anyways returned it, got one with a blown speaker ..another return..Now I got another one with a seemingly weak radio..better than the first one at least..but not even closeto the one with the blown speaker....thank god for my airwave. I get 1.5 mb/s with that at least
This is probably posted in this thread or some other thread, but when I got my phone and activated it, I had Sprint do a data refresh/reset...whatever the hell they call it and I updated my PRL and what-not. I have not had any data issues beyond normal.
Although for the life of me I can't seem to get a 4G connection, but that could just be the area I'm in. It's very spotty here in Apple Valley.
And no...no connection to Cupertino...the city is really called Apple Valley. There's one in California too.
I read a lot of people were claiming much better data reception with the Photon over their old phone, so I thought I'd put it to the test. My old phone was an Evo4G and I still have one in the house in use (completely stock running Android 2.3), so I did a side-by-side comparison test to the Photon and this is what I got using SpeedTest.net:
Tests on 3G network
Evo4G: 279kbps/157kbps/1026ms (download/upload/ping)
Photon4G: 401kbps/211kbps/ 793ms (download/upload/ping)
Results: Photon was 44% faster on download, 34% faster on upload and 23% faster ping
Tests on 4G network
Evo4G: 3203kbps/188kbps/357ms (download/upload/ping)
Photon4G: 6454kbps/563kbps/274ms (download/upload/ping)
Results: Photon was 101% faster on download, 199% faster on upload and 23% faster ping
It is also important to note that the Evo had a lot of trouble running the test in 3G because the signal was so weak. For each good test it took about 10 tries while the Photon had no problems and I never had to retry a test in 3G on the Photon. Results shown are the average of the fastest 8 runs out of 10. This is except for the Evo 3G runs which were the average of only 6 runs because of the difficulty I had getting it to run at all on 3G. Thus, the 3G runs are biased towards the Evo since I removed more than two very slow runs and the differences on 3G may be understated (Evo may be slower than I am reporting on 3G).
Conclusion: Data Reception Rocks on the Photon4G!
This is what I've seen in numerous reviews and although I can't get a hold of one myself yet to do my own testing against my aging Epic, customers have been complaining of reception issues. Any word on others who might be experiencing this issue around you? It might just be a bad batch received.
cannibalslug said:
This is what I've seen in numerous reviews and although I can't get a hold of one myself yet to do my own testing against my aging Epic, customers have been complaining of reception issues. Any word on others who might be experiencing this issue around you? It might just be a bad batch received.
Click to expand...
Click to collapse
What he was saying is, reception is great on the photon. And i agree. This is the best reception I've had on a sprint phone.
Loving this Mopho!
cannibalslug said:
This is what I've seen in numerous reviews and although I can't get a hold of one myself yet to do my own testing against my aging Epic, customers have been complaining of reception issues. Any word on others who might be experiencing this issue around you? It might just be a bad batch received.
Click to expand...
Click to collapse
You misread the data. The Photon is much faster than the Evo4G. The higher the uploading and downloading numbers, the faster the data transfer. The smaller the ping number, the faster the data transfer. The Photon was faster in all measurements.
I will confirm AGAIN that the Motorola Photon absolutely has much better signal strength and faster, more stable data connection on 3G and 4G. This is the main reason I choose to keep it and put my EVO 3D back in the box and in my bottom drawer.
Wow that's impressive! How can anybody argue with that, being you have tested with all those different phones? Good to know. Thanks.
PS: Shhhh.... keep it on the DL!!! Let's hope Sprint doesn't get wind of this awesome reception or they will probably pull a Verizon and cripple the hell out of it so it barely works. Then we're all back to craptastic again.
I have to disagree with you about the Photon's reception 'cause mine SUCKS. I tried updating my profile and it didn't help. I tried updating my PRL several times and each time I got an error. I even tried going to a different part of the hous to update my PRL and it still failed with an error.
I can't even get this phone to connect to the market! Everytime I try I either get a timed out message or a no connection message.
And to add insult to injury it won't let me do a factory reset ( so I can return this piece f junk) until the battery is at 25%. The stupid thing has been on the charger for at least 45 minutes and it won't go past 20%.
On the positive side the voice connection seeems to work just fine. But I didn't get this to be a voice only phone I got it because every review I read said that it had fantastic data reception.
bullinthechinashop said:
I have to disagree with you about the Photon's reception 'cause mine SUCKS. I tried updating my profile and it didn't help. I tried updating my PRL several times and each time I got an error. I even tried going to a different part of the hous to update my PRL and it still failed with an error.
I can't even get this phone to connect to the market! Everytime I try I either get a timed out message or a no connection message.
And to add insult to injury it won't let me do a factory reset ( so I can return this piece f junk) until the battery is at 25%. The stupid thing has been on the charger for at least 45 minutes and it won't go past 20%.
On the positive side the voice connection seeems to work just fine. But I didn't get this to be a voice only phone I got it because every review I read said that it had fantastic data reception.
Click to expand...
Click to collapse
Sounds like you have an issue with something. Check my thread about faster data speeds see if that helps. Click my name to view my topics.
Sent from my MB855 using xda premium
Kcarpenter said:
Sounds like you have an issue with something. Check my thread about faster data speeds see if that helps. Click my name to view my topics.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Thanks but I already returned it.
I really think I'm gonna just have to bite the bulle & pay Sprint's ETF so I can try T-Mobile. I'm having even worse reception problems on my Epic 4G.
Why did u return it...it was software or hardware related.....photons kill on signal
U should of tried a full wipe and restore if that didn't fix it then warranty the phone
Sent from my MB855 using XDA App
bullinthechinashop said:
Thanks but I already returned it.
I really think I'm gonna just have to bite the bulle & pay Sprint's ETF so I can try T-Mobile. I'm having even worse reception problems on my Epic 4G.
Click to expand...
Click to collapse
Even worse on Epic = Photon Reception is *****in
But before you pay the ETF maybe you should just go grab a t-mo phone on contract for a day or two, see if the signal works for you, if it does then drop sprint and have your number ported to Tmo. This could save you the ETF if TMo isn't any better.
Depending on your area, TMos network signal will probably be stronger since they are GSM - takes less antenna to cover area with GSM than CDMA.
lucidvtec said:
Why did u return it...it was software or hardware related.....photons kill on signal
U should of tried a full wipe and restore if that didn't fix it then warranty the phone
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I did two factory resets & it didn't make any difference.
I might try another Photon. I called Sprint about my EVO 4g's reception problems & they were able to get it working again.
I don't know why I didn't think to try that with the Photon. That was a very nice phone
Or maybe I'll crawl back to Verizon. Verizon just installed a new tower by me in august and they have 4G in my area.
Ever since I switched over from my EVO 4G, signal strength became very poor.... I constantly has no data and voice!? It has never happened to my original EVO... is anyone having the same problem?? Is there anything I could do on my end??
KaiKo20 said:
Ever since I switched over from my EVO 4G, signal strength became very poor.... I constantly has no data and voice!? It has never happened to my original EVO... is anyone having the same problem?? Is there anything I could do on my end??
Click to expand...
Click to collapse
When did you switch? My LTEvo started doing that I guess around Friday sometime? I got a few texts and calls here and there, but now .... nothing incoming. But I can make calls out. Factory reset/cdma only/with&without wifi/prl&profile etc, *2 prl&profile also no luck, waiting to hear back from a tech. May take it to swap if theres any in and see. I got mine 24th? and had been great untill the other day.
I've had the same problem since last weekend. My phone keeps going to roam with 1-2 bars, whereas before it would be on Sprint's network with about 3 out of 6 bars.
Download speeds are slower than normal over the 3G as well. I used my OG Evo 4G in an area without WiMax, so I am used to Sprint's 3G speeds, but they definitely seem worse on the EVO LTE.
I try downloading Profile & PRL updates every other day, as well as rebooting daily, but it doesn't seem to help.
I also got mine on the 24th, and it has been bad ever since... I did some updates but seem no improvements, wonder if the signal booster apps from play store help...
KaiKo20 said:
I also got mine on the 24th, and it has been bad ever since... I did some updates but seem no improvements, wonder if the signal booster apps from play store help...
Click to expand...
Click to collapse
It seems pretty wide spread about signal strength, data speeds, and wifi signal drop. I'm hoping it's a software thing and not a hardware thing. Software can be fixed with code, hardware...you're screwed! My wife has the LTE and has had this issues as well.
Sent from my Epic Touch (Blazer ROM) using XDA
My phone started doing this today too. I really hope it gets addressed and it's not hardware, I don't feel like taking it back after just setting everything up.
Let's listen to ourselves and think about this for a moment....
:My phone started to do this today".
I guess it must be contagious because my wife's Epic 4G and my work Blackberry both developed it our home location as well.
An epidemic outbreak!
I have a sneaking suspicion that Sprint messed up the latest prl.
Also, wouldn't hurt to update profile and prl from Settings/System Updates
I was reading about signal issues on the Nexus S 4G (which is what my wife has), and they recommended turning NFC off. I tried this on both my Evo LTE and her NS4G, and it seemed to be better for a little bit, but when we woke up this morning, both of our phones were back to roaming.
I think the only thing left to do is blame Sprint's PRL update, since this problem seems to be affecting more than just our new Evo LTE's.
I was happy to see a thread on this, I got mine on Saturday and having had Sprint prior the signal strength is way less. It also tends to swing a lot, going from full to 1 or 0 bars. Sometimes when I pick it up and turn the screen on there is no signal at all.
My wifi has been awful, I turned of nfc and its fantastic! Thanks! I did have the missed calls and texts not going thru and I swapped it out at best buy and hasnt happend since
Edit: First few speed test where awesome, but when I leave the room my routers in the speed goes from 13mps to 4mps...
I just got my phone yesterday and noticed it today at work. With my og EVO I would consistantly get 3 bars at work and with the EVO 4g LTE I am getting 0-1 bar and roaming a lot which is killing my battery as well. Is the antenna is this EVO not as strong as the og EVO? This is a pretty big problem because I use my phone all the time at work. Iv tried updating my profile and prl and have done a couple resets. I don't want to return this phone but I may have to
massiveian said:
I just got my phone yesterday and noticed it today at work. With my og EVO I would consistantly get 3 bars at work and with the EVO 4g LTE I am getting 0-1 bar and roaming a lot which is killing my battery as well. Is the antenna is this EVO not as strong as the og EVO? This is a pretty big problem because I use my phone all the time at work. Iv tried updating my profile and prl and have done a couple resets. I don't want to return this phone but I may have to
Click to expand...
Click to collapse
No idea how it compares to og Evo, I have since had 2 other phones plus this one.
But I wouldn't call the reception weak.
You can try and do what I do - force roaming with an app like Roam Control. This way you may have a better signal and good battery life.
For me, the signal strength is pretty much exactly like my Original Evo. The wireless actually working on the other hand is not.
My signal is aweful compared to my og EVO. Right now my signal is -105dbm
Strange. My signal is 2-3 bars better than my OG...
I'm having issues with 3g staying connected. I'll lose it turn the radios off and turn back on. It days connecting that's it. I have to reboot to get data working. Updated profile and prl but wats odd is that it always updates and never tells me that I have the recent prl. Any ideas? It's really pissing me off!
I thought it was the weather but yea. My og seems to pick up signal in remote places better.
Sent from my EVO using xda premium
Yes it is a known fact that the antennas in the new EVO are less efficient than the original EVO. Someone compared the FCC docs but I don't remember the difference. I think it was 2db difference.
Sent from my C64 w/Epyx FastLoad cartridge
digiblur said:
Yes it is a known fact that the antennas in the new EVO are less efficient than the original EVO. Someone compared the FCC docs but I don't remember the difference. I think it was 2db difference.
Sent from my C64 w/Epyx FastLoad cartridge
Click to expand...
Click to collapse
Thanks for the info. Looks like ill be returning my EVO today sprints coverage where I work isnt the greatest to begin with and with a weaker antenna makes the phone almost unusable. Come on HTC and sprint, if your going to charge 200 for this phone at least put a decent antenna in it so I can do the basics like calling and emails.
I'll be sitting in one spot and my 3g will drop and the. Come back . It's kind of annoying
Mine was having problems roaming to other towers as well but I went in and changed the preferred network mode from LTE/CDMA to CDMA only and it's much better.
Took me forever to find where it was located: Settings -> Mobile network -> Network mode
Thought that hitting mobile network would just toggle it on/off but if you don't hit the on/off button it puts you into a submenu with more options.
The Wifi antenna seems much better but the mobile antenna seems not quite as good to me. Once I changed it CDMA only it's comparable to my OG Evo.
i'm having the same issues, I loose 3G connections, I have very low signal strength and it is killing my battery..
Ya ive seen a few people with this same issue. it seems like its only in places where i have a weak sprint signal is when the Evo 4g is worse than the OG.
Right now I am sitting at home and the OG evo is -84 dBm and the Evo 4g LTE is -79 dBm so the 4g LTE is actually getting a better signal than the OG.
Im going back to work later and im going to see what the numbers look like there. But on the 4g LTE i was barely able to get a 3g signal at work but the OG evo always had one.
internet/phone sig are different; color of switch
I wonder where you are located OP. We called Sprint and they keep telling us that they are "repairing a tower" near us in Mass.
Two additional notes. First, our internet/3G seems to be much faster since the upgrade from OG to this device. Ookla confirmed this too, about 3-4x faster download speed, 2x faster upload (about 800+ each). However, we have two devices and neither of them can phone anymore! Sprint even drops our text sms sometimes. We are thinking of returning the devices since Sprint has told us three times (one week ago, 3 days ago, and today) that they are "repairing a tower" and always changing the date (now to June 8).
The other thing is that one of the devices, in settings> shows whatever wireless/network is toggled on with red switch, and the other device shows the toggled on with green switch.
Does anyone else have better internet and no phone?
Does anyone else have red switch? It seems logical the "on" switch should be green.
Note: It doesn't make sense to me that I still get 3-4 bars on my old Evo (which was obviously deactivated) and it calls out to a "sorry no service" message loud and clear, but my new Evo can't even reliably send a text much less make a phone call.
Same problem here but mine is weird. I will have full bars and out of nowhere, I drop to 1-2 and it goes into roaming, except even though it's "roaming" I have no data or voice (yes I enabled roaming voice and data). It will stay like that from 1-8 seconds and then go back to Sprint's service. Also, if I tried to send a text during that time, it will fail and if I was getting a call it wouldn't show for 30 to an hour later.
What's weird is that my girlfriends Evo LTE was sitting right next to mine and had full bars all the time with no problem. I am thinking at least mine is a hardware problem. I'll monitor mine for another day and then take it in if the problem stays.
Mine helped switching to cdma only.
Sent from my EVO using XDA
ptrd said:
Mine helped switching to cdma only.
Sent from my EVO using XDA
Click to expand...
Click to collapse
I've been doing that for a couple days and just yesterday it started dropping 3g for no reason again... Cell is just fine everywhere, but i called sprint and they said that there were tower outages until June1st. I'm sorry but i could've sworn today is the 4th? And i guess there is no more tech support department? Because I've called twice and they won't transfer me. Grrr
Sent from my Viper tuned ltEVO
So i was able to do some testing and found the Evo 4g LTE to be about 10 dBm less than the OG Evo in almost every place i tested them. Also sitting in my house about a quarter mile from a tower my 3g speed on speedtest.net was 97kbps down and 51kbps up with a 255 ping!!!!!
These speeds are not acceptable even in 1x let alone 3g.
I am trying everything not to return this phone but these kind of issues are so disappointing. I never had issues like this with my evo when it first came out :/
How I got my signal fixed
Racer Of All said:
Same problem here but mine is weird. I will have full bars and out of nowhere, I drop to 1-2 and it goes into roaming, except even though it's "roaming" I have no data or voice (yes I enabled roaming voice and data). It will stay like that from 1-8 seconds and then go back to Sprint's service. Also, if I tried to send a text during that time, it will fail and if I was getting a call it wouldn't show for 30 to an hour later.
What's weird is that my girlfriends Evo LTE was sitting right next to mine and had full bars all the time with no problem. I am thinking at least mine is a hardware problem. I'll monitor mine for another day and then take it in if the problem stays.
Click to expand...
Click to collapse
My problem was so bad - I was missing almost every incoming call, but instantly get a voicemail notification. Texts would come in once or twice a day - in large groups. After my phone working fine for 4-5 days I thought for sure, hardware problem. I hadnt rooted, reset to factory, update prl/profile (Through update and *2) etc etc .... no luck
Call and talked with CSR and techs etc for 3 days or so, with no luck. So I take it into my local repair shop - the lady took maybe 15 minutes with my phone, and told me something got hung up initially with the provisions. (Even though it worked fine for days)
So she reflashed software/reprovisioned my phone and its been golden since. Seems that "reactivating" the phone did the trick!
Traceamount said:
My problem was so bad - I was missing almost every incoming call, but instantly get a voicemail notification. Texts would come in once or twice a day - in large groups. After my phone working fine for 4-5 days I thought for sure, hardware problem. I hadnt rooted, reset to factory, update prl/profile (Through update and *2) etc etc .... no luck
Call and talked with CSR and techs etc for 3 days or so, with no luck. So I take it into my local repair shop - the lady took maybe 15 minutes with my phone, and told me something got hung up initially with the provisions. (Even though it worked fine for days)
So she reflashed/reprovisioned my phone and its been golden since. Seems that "reactivating" the phone did the trick!
Click to expand...
Click to collapse
Any idea if this can be done without going to a tech shop? I am often getting voicemails with no call. I have an Airave on the way because of this issue, but I'm not 100% sure that's the problem.