Ever since I switched over from my EVO 4G, signal strength became very poor.... I constantly has no data and voice!? It has never happened to my original EVO... is anyone having the same problem?? Is there anything I could do on my end??
KaiKo20 said:
Ever since I switched over from my EVO 4G, signal strength became very poor.... I constantly has no data and voice!? It has never happened to my original EVO... is anyone having the same problem?? Is there anything I could do on my end??
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Click to collapse
When did you switch? My LTEvo started doing that I guess around Friday sometime? I got a few texts and calls here and there, but now .... nothing incoming. But I can make calls out. Factory reset/cdma only/with&without wifi/prl&profile etc, *2 prl&profile also no luck, waiting to hear back from a tech. May take it to swap if theres any in and see. I got mine 24th? and had been great untill the other day.
I've had the same problem since last weekend. My phone keeps going to roam with 1-2 bars, whereas before it would be on Sprint's network with about 3 out of 6 bars.
Download speeds are slower than normal over the 3G as well. I used my OG Evo 4G in an area without WiMax, so I am used to Sprint's 3G speeds, but they definitely seem worse on the EVO LTE.
I try downloading Profile & PRL updates every other day, as well as rebooting daily, but it doesn't seem to help.
I also got mine on the 24th, and it has been bad ever since... I did some updates but seem no improvements, wonder if the signal booster apps from play store help...
KaiKo20 said:
I also got mine on the 24th, and it has been bad ever since... I did some updates but seem no improvements, wonder if the signal booster apps from play store help...
Click to expand...
Click to collapse
It seems pretty wide spread about signal strength, data speeds, and wifi signal drop. I'm hoping it's a software thing and not a hardware thing. Software can be fixed with code, hardware...you're screwed! My wife has the LTE and has had this issues as well.
Sent from my Epic Touch (Blazer ROM) using XDA
My phone started doing this today too. I really hope it gets addressed and it's not hardware, I don't feel like taking it back after just setting everything up.
Let's listen to ourselves and think about this for a moment....
:My phone started to do this today".
I guess it must be contagious because my wife's Epic 4G and my work Blackberry both developed it our home location as well.
An epidemic outbreak!
I have a sneaking suspicion that Sprint messed up the latest prl.
Also, wouldn't hurt to update profile and prl from Settings/System Updates
I was reading about signal issues on the Nexus S 4G (which is what my wife has), and they recommended turning NFC off. I tried this on both my Evo LTE and her NS4G, and it seemed to be better for a little bit, but when we woke up this morning, both of our phones were back to roaming.
I think the only thing left to do is blame Sprint's PRL update, since this problem seems to be affecting more than just our new Evo LTE's.
I was happy to see a thread on this, I got mine on Saturday and having had Sprint prior the signal strength is way less. It also tends to swing a lot, going from full to 1 or 0 bars. Sometimes when I pick it up and turn the screen on there is no signal at all.
My wifi has been awful, I turned of nfc and its fantastic! Thanks! I did have the missed calls and texts not going thru and I swapped it out at best buy and hasnt happend since
Edit: First few speed test where awesome, but when I leave the room my routers in the speed goes from 13mps to 4mps...
Related
Have been having issues here in NE MA with horrible 3g, GPS dropping too often and a bad phone signal to the point of not being able to make or receive calls in areas that are marginal...but areas where my EVO always showed 2 bars and worked fine.
In what I would call "strong" signal areas, still had GPS and 3G issues no matter what. What I found with the phone signal is that in these areas, mit works fine, although it fluctuates every few seconds from a full set of bars, to 2 or 0 and then jumps back up again....constantly.
In the "marginal signal" areas where my EVO 4G worked fine and always showed 2 bars, the 3D shows none and won't make or receive a call. What is most perplexing is that even though it is set to "automatic" on the networks, it is not roaming to Verizon...and my buddy taking the ride with me had a full boat signal on his Verizon phone.
I was totally unable to get on the internet in these areas, although I could still send a text.
I don't get it???
Sprint re-provisioned the phone twice, and today a service center wiped and reloaded everything and also claims to have installed a "fifth update" which my phone never got.
My tests were done post upgrade and it did NOTHING to fix these issues.
With your fifth update did you check to see if you had S-OFF? lol
I just sent a reply back to HTC regarding Bluetooth and Roaming data issues and GPS issues... I await their response... However, I may be returning it and going to some other device.
I've found my old Evo3D, and the exchanged one to show 0 bars in places the Evo4G showed 2-3 bars. For the first time in my life, thanks to the Evo3D, I've had a dropped call, and it was in a place the Evo4G gets 2 bars and perfect voice.
Yeah, today at work I missed 3 calls and couldn't read XDA in the bathroom. That was the final straw. I reactivated my 4G, did some tests...and...well...the 3D has gone back home. Perhaps just for now. The 3G radio on that thing sucks. Maybe a radio update will fix it, but I'm not so sure.
Since I'm impatient and have kinda decided to go the Nexus rout from now on I stopped by the sprint store afterwards and did some signal tests with the NexusS4G--which has known 3G reception issues. Well, it had identical bars...that was a good sign, so I dug in a little deeper and it had nearly identical reception as my E4G.
The .3" of screen size will be missed, and it'll be hard to get used to the light weight...but I think tomorrow I'm gunna buy it. Sure, no SD slot, but, 16gb should be pretty damned good...I never did replace my 8gb card, though I did bump the limit a lot. I'm also sure the camera is way better...
...or I'll just wait for the SGS2. I'm not so antsy to get a new phone now after anticipating one so hard and being mostly disappointed. It's funny, the one thing I was the most critical of beforehand ended up being the only thing I'll really miss...the 3D. Lol to that.
Unfortunately I did a stupid thing and traded my EVO 4G in when I "upgraded" to the 3D.
I tried to get Sprint to do a swap....take back the 3D, take away the $150 trade in credit and give me a new or used EVO 4G for the time being and they absolutely refuse to do it without using up my upgrade to get back what I traded in.
Looks like will deal with this phone and return it on day 29, activate my BB Tour (YUCK) and live with that till something reliable comes out hopefully at the end of July or more likely in August.
This sucks.
I am having nearly similar issues. I am dropping calls in area's that have 4-5 bars. I look and when it reconnects it will be down to 0 signal and then back up 4-6 bars. Really odd.
Sad thing is I am coming from ATT and I only have till early next week to decide to stay with sprint or not.
Ohh decisions... not fun and not a good sprint evaluation.
Yeah, I really hope this is something that they can tweak with a radio update. My old Hero got a lot better reception than my Evo 3D.
w9sig said:
I am having nearly similar issues. I am dropping calls in area's that have 4-5 bars. I look and when it reconnects it will be down to 0 signal and then back up 4-6 bars. Really odd.
Sad thing is I am coming from ATT and I only have till early next week to decide to stay with sprint or not.
Ohh decisions... not fun and not a good sprint evaluation.
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Click to collapse
I can assure you it is not Sprint...it's the phone. I had the same/similar with my 3D...but never with the 4G.
Download Open Signal Maps. It will show you what tower you're connected to. I noticed something similar with my phone (the signal bars fluctuating). I checked Open Signal and lo-and-behold, my phone was tower jumping between 5 different towers in my area... I didn't even know I had 5 different towers in my area.
Ideally, your phone should lock on to the strongest signal in your area and not jump from strong signal to weak signal to slightly-less-weak signal, to strong again... Also, check out this thread:
http://androidforums.com/htc-evo-3d/361044-official-solution-3g-issues-3d.html
This problem doesn't affect everybody. For instance, my brother got a 3d the same day I did, and he's consistently getting 500-700 kbs d/l in the same places I'm getting 11 kbs d/l.
ballr4lyf said:
Download Open Signal Maps. It will show you what tower you're connected to. I noticed something similar with my phone (the signal bars fluctuating). I checked Open Signal and lo-and-behold, my phone was tower jumping between 5 different towers in my area... I didn't even know I had 5 different towers in my area.
Ideally, your phone should lock on to the strongest signal in your area and not jump from strong signal to weak signal to slightly-less-weak signal, to strong again... Also, check out this thread:
http://androidforums.com/htc-evo-3d/361044-official-solution-3g-issues-3d.html
This problem doesn't affect everybody. For instance, my brother got a 3d the same day I did, and he's consistently getting 500-700 kbs d/l in the same places I'm getting 11 kbs d/l.
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Click to collapse
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Looking at that link now. Yes I've had open signal maps installed and I too have noticed that I am jumping between towers "a lot" say every 10-15 seconds or so. And that can be just sitting still in a parking lot and dropping calls :-( Will take a look and glad to hear that it is more with the phone than the actual network. I may have to downgrade to the 4G or NS4G.
BlueGoldAce said:
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Click to expand...
Click to collapse
Anybody confirm that this works? My girlfriend's 3D gets a lot worse signal than mine. I'd definitely try this but only if it might actually work. She really doesn't like the factory resets because she has to redo all of her preferences.
Her's is so much more worse than mine that we've been thinking about getting it replaced.
BlueGoldAce said:
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Click to expand...
Click to collapse
##786# will do a factory reset on your phone. ##72786# will do a "Data Only" reset (i.e. you don't lose any installed apps). I would try that before ##786#. You will need your MSL for both. I have done both. Unfortunately, in my case, the 3g improved for only a couple of hours and then it went back to tower jumping both times. I now have an appointment with the sprint store to replace my 3d later this evening.
do this guys... http://forum.xda-developers.com/showthread.php?t=1153371&referrerid=1002610
xanadu1979 said:
Anybody confirm that this works? My girlfriend's 3D gets a lot worse signal than mine. I'd definitely try this but only if it might actually work. She really doesn't like the factory resets because she has to redo all of her preferences.
Her's is so much more worse than mine that we've been thinking about getting it replaced.
Click to expand...
Click to collapse
#786## worked to fix my 3G speeds. I was consistently getting under 100 Kbps up and down before walking through this procedure with Sprint a week ago. Since then, latency has gone down and speeds have improved significantly.
It did not fix persistent problems with GPS not locking and having poor signal reception compared to the 4G. Between these issues, overheating and the locked bootloader, I am pretty close to returning this phone (although I like most other aspects of it).
Looks as though the Photon 4G cleared the FCC today.
I think I will live with the 3d a bit longer just in case they come out with some miraculous software fix, otherwise return it, activate the BB until the Photon comes out.
Hopefully, for where I live and work at least it will have much better reception.
That's strange that a few of you guys have had every issue that was reported in some of those awful reviews. I've actually found my 3D has the exact same signal as the 4G sitting right next to it. It also recognizes changes in signal faster than the 4G. I must have been lucky to get one with no issues.
My EVO 3d is straight out of a snoop dog song, my calls are droppin like their hot!
My 4G never did this crap!
Sent from my PG86100 using XDA App
I'm sorry to hear that from you guys.. My experience is the opposite, I'm getting 6 bars in my basement which I used to get 2-3 and I can always stay connected to 4g in the upper parts of my house when my 4g could not..
Irishman42 said:
That's strange that a few of you guys have had every issue that was reported in some of those awful reviews. I've actually found my 3D has the exact same signal as the 4G sitting right next to it. It also recognizes changes in signal faster than the 4G. I must have been lucky to get one with no issues.
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Click to collapse
I don't believe that there is anything wrong with the phone itself, however I do believe that there was a bad batch of radios installed on some of the 3vo's. Like I said, my brother's 3vo is working just fine while mine seems to be a lemon.
I've made references to this in Q&A, so apologies if you've read this already.
Simply put, my mobile data does not work on this phone. What I'm finding is if I leave a WiFi network or go to/from Sprint to roaming data, the hand-off to cellular data never happens as one of three things invariably occurs:
a) Mobile Data is stuck in 'turning on...' and thus I have no signal at all;
b) I have signal but no throughput (the up/down arrows never light up and I get no data connection);
c) the phone just reboots.
So basically if I change my network state, I can't go back until I reboot. Toggling Mobile Data does nothing in any of these instances. Now I expect holes in the software during a device release, but not holes you can drive a truck through. If anyone is experiencing the same issue or has any ideas, I'd love to hear them. If it's not solved by the end of my 14-day rescission period, this thing is done for.
I had this same exact problem. Update your profile and PRL. That fixed it for me but I dunno if that will fix the problem permanently. Might be a hardware defect but I hope it was just a prl/profile issue.
Sent from my EVO using Tapatalk 2
I've tried updating my profile and PRL and unfortunately that did nothing, and moments ago I gave up and called Customer Care to reactivate my OG EVO.
Of course, 30 seconds after that was all done the representative told me there's an EVDO data issue/outage that has been persistent in Philadelphia since the 22nd. You'd think they'd tell their store reps this valuable information, but such is not the case. I'm going to try running some tests on my OG EVO for comparison's sake and see how much truth they're telling me before I put the LTE back in the box and tell Sprint where they can shove it.
I have noticed some quirkyness with the WiFi/3g handoff on the phone on stock and viperROM. I am in the Philly market too, possibly the issue.
Sent from my EVO using Tapatalk 2
It's becoming unbearable. I lose my 3g connection about 3 times a day. But today, it's lost it about 20 times and that's no exaggeration. It's lost mobile data at least 5 times in the last hour. HTC has got to do something about this.
Sent from my EVO using xda premium
So I reactivated my OG EVO and sure enough, 3G data speeds are nothing short of awful in the 19103 area (~6KB/sec on average), compared to the 19106 area a mile or so away -- there's definitely an EVDO issue in the area. However, the OG EVO is not exhibiting the same WiFi/roaming hand-off issues that the EVO LTE is; that has to be a software issue specific to the phone. Seeing as I frequently walk in and out of various WiFi blankets throughout the city several times every day, this bug is a deal-breaker for me.
When I leave a wifi area I've noticed it takes a very long time to pick up 3G. It was nearly instant on my E4GT.
I just had the same issue with my mobile connection. Updating my profile and PRL seemed to do the trick. Changing from wi-fi to mobile also takes over a minute...
change your phone from cdma/lte mode to cdma mode, did the trick for a few friends of mine.
I've also been having the same issues. My phone will just drop 3G and go to roaming or no signal at all constantly. I also live in the Philly area so I'm hoping since we're in the second wave to get LTE that its just Sprint working on the network but I'm starting to suspect that we have a serious problem with our phones. Im on my second phone & a few different ROMS including stock & I've been having the problem since pre relase while my wife's Samsung E4GT has had no issues.
Edit
Well I took the advice from another thread and switched from CDMA/LTE to CDMA only & I haven't had any issues with my 3G dropping or with the WiFi to 3G handoff. Don't know if that fixed the problem or if Sprint just isn't working on the towers today.
Sent from my EVO using Xparent ICS Blue Tapatalk 2
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Cherokee4Life said:
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
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Click to collapse
Have the same issue on 2 diffrent EVO lte's . I heard it could be towers or the software on the phone . I think its the pho e because I've heard the s3 dosnt have these issues .
Sent from my EVO using xda premium
same problem here
started a thread over on the sprint site here
http://community.sprint.com/baw/message/445385#445385
I thought it was the towers as well, but I been in 3 states the exact same issue...
Im in naperville and im waiting for lte to be up and running before I buy the Evo lte...my brother is having the same problems as you...looks like another month before its ready...patiently waiting...hang in there
Sent from my HTC Evo 4G using xda premium
As of today, dead. Voice is ok. 3G is gone. (Philly)
Im in lexington sc and for about a week now my data (which i had inside my house just fine) has been out almost completely and i have called 3 times and got 3 different reasons on why this is. Now last night they tell me that there is NO eta on when it will return????? WTF! This better be a LTE thing. If not this is getting out of control fast... They said id be credited for the outage, well data is 50% of what we pay for. This is unacceptable sprint...
Say if it is a software issue shouldn't most people have this issue ?
Sent from my EVO using xda premium
probably, depending on which software/firmware version you're running. I think it's more specifically related to the radio version/fw vs the towers causing it. it seems more and more like i get varied results depending on where i'm at. always the same end result, just the behavior in how long 3g stays connected varies.
I have been dealling with the same issues. I was driving and my data went out. Can't get data only if I connect to a WiFi, I tried everything. I am on the latest firmware, prl, ect. I got it back yesterday about 5 hours later but as soon as I go to an area with no service it will not come back. (Voice and text work fine) I am still without data since Noon today. I know I have 3G because my old Epic 4G is working fine. I even flashed the radio again and flashed the whole firmware again. Still doesn't work. I am about to take it back and get the Samsung....
I just got my phone yesterday and noticed it today at work. With my og EVO I would consistantly get 3 bars at work and with the EVO 4g LTE I am getting 0-1 bar and roaming a lot which is killing my battery as well. Is the antenna is this EVO not as strong as the og EVO? This is a pretty big problem because I use my phone all the time at work. Iv tried updating my profile and prl and have done a couple resets. I don't want to return this phone but I may have to
massiveian said:
I just got my phone yesterday and noticed it today at work. With my og EVO I would consistantly get 3 bars at work and with the EVO 4g LTE I am getting 0-1 bar and roaming a lot which is killing my battery as well. Is the antenna is this EVO not as strong as the og EVO? This is a pretty big problem because I use my phone all the time at work. Iv tried updating my profile and prl and have done a couple resets. I don't want to return this phone but I may have to
Click to expand...
Click to collapse
No idea how it compares to og Evo, I have since had 2 other phones plus this one.
But I wouldn't call the reception weak.
You can try and do what I do - force roaming with an app like Roam Control. This way you may have a better signal and good battery life.
For me, the signal strength is pretty much exactly like my Original Evo. The wireless actually working on the other hand is not.
My signal is aweful compared to my og EVO. Right now my signal is -105dbm
Strange. My signal is 2-3 bars better than my OG...
I'm having issues with 3g staying connected. I'll lose it turn the radios off and turn back on. It days connecting that's it. I have to reboot to get data working. Updated profile and prl but wats odd is that it always updates and never tells me that I have the recent prl. Any ideas? It's really pissing me off!
I thought it was the weather but yea. My og seems to pick up signal in remote places better.
Sent from my EVO using xda premium
Yes it is a known fact that the antennas in the new EVO are less efficient than the original EVO. Someone compared the FCC docs but I don't remember the difference. I think it was 2db difference.
Sent from my C64 w/Epyx FastLoad cartridge
digiblur said:
Yes it is a known fact that the antennas in the new EVO are less efficient than the original EVO. Someone compared the FCC docs but I don't remember the difference. I think it was 2db difference.
Sent from my C64 w/Epyx FastLoad cartridge
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Click to collapse
Thanks for the info. Looks like ill be returning my EVO today sprints coverage where I work isnt the greatest to begin with and with a weaker antenna makes the phone almost unusable. Come on HTC and sprint, if your going to charge 200 for this phone at least put a decent antenna in it so I can do the basics like calling and emails.
I'll be sitting in one spot and my 3g will drop and the. Come back . It's kind of annoying
Mine was having problems roaming to other towers as well but I went in and changed the preferred network mode from LTE/CDMA to CDMA only and it's much better.
Took me forever to find where it was located: Settings -> Mobile network -> Network mode
Thought that hitting mobile network would just toggle it on/off but if you don't hit the on/off button it puts you into a submenu with more options.
The Wifi antenna seems much better but the mobile antenna seems not quite as good to me. Once I changed it CDMA only it's comparable to my OG Evo.
i'm having the same issues, I loose 3G connections, I have very low signal strength and it is killing my battery..
Ya ive seen a few people with this same issue. it seems like its only in places where i have a weak sprint signal is when the Evo 4g is worse than the OG.
Right now I am sitting at home and the OG evo is -84 dBm and the Evo 4g LTE is -79 dBm so the 4g LTE is actually getting a better signal than the OG.
Im going back to work later and im going to see what the numbers look like there. But on the 4g LTE i was barely able to get a 3g signal at work but the OG evo always had one.
internet/phone sig are different; color of switch
I wonder where you are located OP. We called Sprint and they keep telling us that they are "repairing a tower" near us in Mass.
Two additional notes. First, our internet/3G seems to be much faster since the upgrade from OG to this device. Ookla confirmed this too, about 3-4x faster download speed, 2x faster upload (about 800+ each). However, we have two devices and neither of them can phone anymore! Sprint even drops our text sms sometimes. We are thinking of returning the devices since Sprint has told us three times (one week ago, 3 days ago, and today) that they are "repairing a tower" and always changing the date (now to June 8).
The other thing is that one of the devices, in settings> shows whatever wireless/network is toggled on with red switch, and the other device shows the toggled on with green switch.
Does anyone else have better internet and no phone?
Does anyone else have red switch? It seems logical the "on" switch should be green.
Note: It doesn't make sense to me that I still get 3-4 bars on my old Evo (which was obviously deactivated) and it calls out to a "sorry no service" message loud and clear, but my new Evo can't even reliably send a text much less make a phone call.
Same problem here but mine is weird. I will have full bars and out of nowhere, I drop to 1-2 and it goes into roaming, except even though it's "roaming" I have no data or voice (yes I enabled roaming voice and data). It will stay like that from 1-8 seconds and then go back to Sprint's service. Also, if I tried to send a text during that time, it will fail and if I was getting a call it wouldn't show for 30 to an hour later.
What's weird is that my girlfriends Evo LTE was sitting right next to mine and had full bars all the time with no problem. I am thinking at least mine is a hardware problem. I'll monitor mine for another day and then take it in if the problem stays.
Mine helped switching to cdma only.
Sent from my EVO using XDA
ptrd said:
Mine helped switching to cdma only.
Sent from my EVO using XDA
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Click to collapse
I've been doing that for a couple days and just yesterday it started dropping 3g for no reason again... Cell is just fine everywhere, but i called sprint and they said that there were tower outages until June1st. I'm sorry but i could've sworn today is the 4th? And i guess there is no more tech support department? Because I've called twice and they won't transfer me. Grrr
Sent from my Viper tuned ltEVO
So i was able to do some testing and found the Evo 4g LTE to be about 10 dBm less than the OG Evo in almost every place i tested them. Also sitting in my house about a quarter mile from a tower my 3g speed on speedtest.net was 97kbps down and 51kbps up with a 255 ping!!!!!
These speeds are not acceptable even in 1x let alone 3g.
I am trying everything not to return this phone but these kind of issues are so disappointing. I never had issues like this with my evo when it first came out :/
How I got my signal fixed
Racer Of All said:
Same problem here but mine is weird. I will have full bars and out of nowhere, I drop to 1-2 and it goes into roaming, except even though it's "roaming" I have no data or voice (yes I enabled roaming voice and data). It will stay like that from 1-8 seconds and then go back to Sprint's service. Also, if I tried to send a text during that time, it will fail and if I was getting a call it wouldn't show for 30 to an hour later.
What's weird is that my girlfriends Evo LTE was sitting right next to mine and had full bars all the time with no problem. I am thinking at least mine is a hardware problem. I'll monitor mine for another day and then take it in if the problem stays.
Click to expand...
Click to collapse
My problem was so bad - I was missing almost every incoming call, but instantly get a voicemail notification. Texts would come in once or twice a day - in large groups. After my phone working fine for 4-5 days I thought for sure, hardware problem. I hadnt rooted, reset to factory, update prl/profile (Through update and *2) etc etc .... no luck
Call and talked with CSR and techs etc for 3 days or so, with no luck. So I take it into my local repair shop - the lady took maybe 15 minutes with my phone, and told me something got hung up initially with the provisions. (Even though it worked fine for days)
So she reflashed software/reprovisioned my phone and its been golden since. Seems that "reactivating" the phone did the trick!
Traceamount said:
My problem was so bad - I was missing almost every incoming call, but instantly get a voicemail notification. Texts would come in once or twice a day - in large groups. After my phone working fine for 4-5 days I thought for sure, hardware problem. I hadnt rooted, reset to factory, update prl/profile (Through update and *2) etc etc .... no luck
Call and talked with CSR and techs etc for 3 days or so, with no luck. So I take it into my local repair shop - the lady took maybe 15 minutes with my phone, and told me something got hung up initially with the provisions. (Even though it worked fine for days)
So she reflashed/reprovisioned my phone and its been golden since. Seems that "reactivating" the phone did the trick!
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Any idea if this can be done without going to a tech shop? I am often getting voicemails with no call. I have an Airave on the way because of this issue, but I'm not 100% sure that's the problem.
Is anyone else noticing sharp changes in signal strength in the same location? I am in areas where I used to get strong signal from Sprint, but this new Evo drops from 4-5 bars to 1, or sometimes none at times. I have called in and they claim nothing is wrong but I don't want to get stuck with a defective unit before my return period closes in another week. Also upon pressing *2 it says a PRL update is available, but it never actually updates and that message remains... Thanks.
Scrooge276 said:
Is anyone else noticing sharp changes in signal strength in the same location? I am in areas where I used to get strong signal from Sprint, but this new Evo drops from 4-5 bars to 1, or sometimes none at times. I have called in and they claim nothing is wrong but I don't want to get stuck with a defective unit before my return period closes in another week. Also upon pressing *2 it says a PRL update is available, but it never actually updates and that message remains... Thanks.
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I'm pretty sure your okay. I had the same thing happen with my HTC EVO 4G from Sprint and it also happens with my new HTC EVO LTE. It's never caused me a problem before on my EVO 4G, and I've had my EVO LTE now for a while, with no problems, so I think we are okay. I think it just has to do with Sprint's towers, nothing that you have to worry about.
Side by side, my OG EVO gets at least 2 bars better than my LTE. I think that is a radio issue that will be fixed with the first update
Sent From My Righteous EVO 4G LTE
Saw this earlier.
http://www.techhive.com/article/2000138/htc-evo-4g-lte-signal-woes-confirmed.html
Has anyone (that's unlocked w/custom recovery) tried downgrading the radio to see if that helps?
If this isn't fixable with an update soon, not a promise of one, mine is going back. I was losing signal the last couple days, but I was able to use my daughter's EVO to place a few calls. Totally unacceptable. I made fun of the iPhones reception problems, and laughed at the fix, I'll be damned if I'll put up with it, no matter how cool the phone is
Sent From My Righteous EVO 4G LTE
My data signal on HTC EVO 4G LTE keeps dropping on and off. It doesnt matter if I am on CDMA or CDMA/LTE mode. I am located in Overland Park, KS and the 4g coverage is spotty here.
I opened a network ticket with the Technical support team. He checked my location, outages etc and concluded that it wasn't a network issue.
Then I found two more threads on cummunity.sprint.com with similar issues. I cant post URLs here due to newbie status, but if you search for 3g connectivity issues for HTC EVO, you will find them.
Per the threads, its not a device issue (swapped devices have the same issue). The OTA update that came out a few days before didn't fix it. A customer service rep also did a software reset of my phone, which didn't help either. So if its not network or hardware, then it has to be the software.
It very well could be that the HTC sense s/w has a faulty wake call for the data radio. Apparently, the 3G radio will be shut off after some time to save battery. The sleep or wake functionality in the HTC Sense for the 3G radio seems faulty.
Is there a workaround for this issue?
Install Mobile Signal Widget Pro.
I have it on mine and my device will show 3G but its stuck on 1x or the widget will show an exclimation point. Which is a data connection error.
I am in Dallas, an active LTE area. But LTE is spotty where i am at. I have noticed that if my device tries to connect to LTE it has problems going back to 3G.
Right now i am stuck with CDMA ONLY due to this bug. But i have still seen it happen a time or two, but less then when i had CDMA/LTE..
Also the only way to fix the data issue is by powering off my phone and turning it back on.
Hope this helps. I believe its a HTC / Sprint LTE bug that does need to get fixed.
Im jumping ship shortly to the GS3 if they dont resolve this.
I'm in Overland park as well. I had 4g on the 15th, although very slow and only outside. And now that isn't available. And the 3g is spotty. Always turning on and off.
It's the towers regardless of what they say.
I frequent an area that gets horrible 3g coverage despite what the spring map says. Sprint reps have given me every possible amount of BS as far as explanations. Yesterday, I turned on data roaming and after about 3 minutes, tapatalk finally loaded. Then another 3 min for a thread ro load, etc. After about 10, I had almost a 20% battery drain and my phone was about to overheat. I heard that while roaming on Verizon towers, we're only getting 1X. Is this true?
Sent from my EVO using Tapatalk 2
Its this phone for sure. I came from the Evo 3D and never had issues. The first day heading to work on this phone i noticed my 3g which always worked the entire ride and while at work, was spotty with this phone. I barely get 3g in work now. Pretty annoying. I'm using the new radios that came in the update and no change.
I had the same issue until I flashed xHausx's deodexed ROM, which includes the latest OTA fixes. That mitigated my issues, and the free Sprint AIRAVE they sent when I complained enough helped out considerably.
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
Happens to me!
If I turn on airplane mode and turn it back off the problem clears and goes back to 4g or 3g speeds.
I started experiencing this problem last night and I've yet to iron it out. I've tried several things. Looking forward to a fix. Going back to the OG or the 3VO in the meantime.
Edit: For those of you still experiencing this issue (FOLLOW THE LINK IN THE POST BELOW); as well as, those of you that encounter this ... I was able to get things back to normal w/resetting the device back to factory through ##72786#. After going through the activation process (or manually reprogramming your device) you should be back on track. Hopefully someone finds this helpful.
Of any of you are still having this issue try this
http://forum.xda-developers.com/showthread.php?t=1153371
Its in the evo3d forums but it still works on the evo-lte
#Root-Hack_Mod*Always\=LTE
laie1472 said:
Of any of you are still having this issue try this
http://forum.xda-developers.com/showthread.php?t=1153371
Its in the evo3d forums but it still works on the evo-lte
#Root-Hack_Mod*Always\=LTE
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Something similar to this worked when I was having issues with data not turning on at all when on lte/cdma. But the issue we're seeing in kansas city here is just due to the work they're doing. It's just on n off all the time on 3g. And places where I had 4g, no longer do. The 4g I had was only pulling 1.5 down, so I think that's getting bumped up to what it should be.
I'm getting these data drops as well. I'm in Gaithersburg, MD. It was just announced that lte will be in Baltimore next month, maybe they are working on the network? I might swap this one for another but it might just happen again?
I had to reset my phone 7 times today to get data back.
Phone would drop from 4g to slooooow 3g, I turn on airplane mode and turn it right back off and BAM, 4g is back.
This is definitely a phone issue!
It's not a phone issue.. Notice how all of us seeing this are all in first run LTE areas. KC, Baltimore, Texas. We're all supposed to have 4g but don't, and the network is kicking on and off. swapping out for a new phone will not help.
It's the network, not your phone.