Unable to send/receive photos - Thunderbolt Q&A, Help & Troubleshooting

I'm rather new to smartphones and just acquired my Tbolt. Text messaging still functions correctly, but I am unable to send/receive pics. It tries for 5min to send, then says generic network failure.
Any advice?
Thank you
also, I was still able to log online, but not since I dialed ##778# then disabled my Rev.A under modem settings.

Kdeli said:
I'm rather new to smartphones and just acquired my Tbolt. Text messaging still functions correctly, but I am unable to send/receive pics. It tries for 5min to send, then says generic network failure.
Any advice?
Thank you
also, I was still able to log online, but not since I dialed ##778# then disabled my Rev.A under modem settings.
Click to expand...
Click to collapse
Well, there are three potential solutions I know of depending on your circumstances.
First, "if you ported over your number from another carrier and you are still within 72 hours of doing so, it can take up to 72 hours for a port to complete and for everything to function properly." - Verizon Tech
Second, People have reported that simply turning off the phone, pulling out the battery for 30 seconds, and then replacing that battery and booting back up resolves the problem.
Third, it doesn't sound like you had another android phone prior to the bolt, but if you did, and you used titanium backup to restore the stuff from your old phone, that is most likely the problem. Therefore, if you are rooted and ran Titanium Backup from your new bolt with information from another/old phone than this is your likely problem and you can remedy it by either wiping all data on the phone and starting over by going to Menu --> Settings --> SD & Phone Storage --> Factory Data Reset. Alternatively, you can use clockworkmod recovery to wipe all data and cache and reinstall the rom. You can still use Titanium Backup but only restore the apps, not the system settings.
I had this problem personally and spent 2 hours on the phone with Verizon unable to help me fix the solution. The Titanium Backup problem was my problem. Good luck and be sure to let me know if either solution works!

Related

Data automatically turning on???

Ok i have a alltel touch pro, stock rom the only thing i have changed was the theme. i have diamond tweak and tf3d config and advance config tool all installed. For some reason I will pull my phone out of my pocket turn the screen on and the data will be on. I have weather, gps, and all other options that use data turned off unless i tell it to turn on. (or so i think)
Is there anything you guys know of that would be a reason for my data to be coming on automatically. it is killing my battery and it is becoming annoying to after having my screen off for an hour or so (sometimes more) to pull it out and the data be on for no reason.
any help please?
thanks
Jeff
I also had the same problem. My phone did the exactly same thing, but since I have a notification on my phone on when this would occur it I would press and hold the end key to terminate the data.
What I did to get rid of it was first backed up all of contacts, sms, etc..
and did a hard reset.
Got rid of all of the extras I had installed.
And reinstalled only the things that I needed.
for example net.3.5 tf3d config, personalizer.
If you don't have a back up program (make sure you have a sim card as when you back up you'll be backing it up into your sim) use PPCPimBackup.exe which you could find through google.
I'm still a noob to ppcs and my touch pro, but if you have any questions on how to do the following just let me know.
If you download advanced config tool you can set the data connection to turn off automatically. There are also a ton of other options that will help optimize your phone and save battery
Do you have an E-mail account set up on your device? If so, you may have set it to connect every so often. One other thing that comes to mind would be if the QuickGPS app needs to update the certificates, it will connect to the internet.
You may want to get a custom rom in your device. This will get rid of a lot of junk...
Good luck!

[Q] LTE Galaxy Nexus forcing GSM/WCDMA

Hi all,
This is my first thread here, but I'm not too noobish when it comes to technology. However, if I'm breaking a forum rule or you need more information, please ask.
I have a GNex with Verizon running 4.0.2. I am rooted and have flashed Clockwork Recovery and in the past flashed MIUI; however, it was a little sluggish for me and at the time I didn't have time to fiddle with it so I restored to a Nandroid backup I had created before flashing. As a side note, I haven't been able to get CWM Recovery to work correctly in the past as it will flash correctly (using the Galaxy Nexus toolkit) and I can boot into it directly after flashing, but after booting into Android, restarting, and attempting to boot into recovery it will give me the android/red triangle error. Not sure what that means, but if I need to use it I can usually boot into it without flashing.
Anyway, on to the meat of the problem here. Earlier today I took my phone off of WiFi to use LTE here (Bay Area, CA) but my phone wouldn't connect to the cellular network. Nothing I haven't seen before; I cycled airplane mode and the "data enabled" option and restarted to no avail. Upon rebooting, I got the "Unfortunately, the process com.android.phone has stopped" twice in a row. At this point, no bars displayed at all. Confused, I looked into Mobile Network Settings and under Network Mode it oddly stated that the preferred network mode was set to WCDMA preferred (specifically, GSM/WCDMA preferred). I can try to set it back to LTE/CDMA but it will only reset it back to GSM/WCDMA.
WiFi works, but as soon as I turn it off it will revert to the greyed out bars inside a triangle. As I type this now, there are currently two bars, but they are grey and of no use. I just tried to call someone, and the call went through, but the double "com.android.phone has stopped" dialogue box came up again
I suppose I am willing to do a stock reset, but I'd rather not due to my large amount of music, video, etc on my phone; plus, it's just no fun to throw in the towel and do a reset
Any and all help is welcome, and like I said if you need more information please ask. I googled this issue and no similar threads popped up on any forums, so I hope that if/when my issue is resolved this will serve as a guide to others who experience this issue. That is, assuming they do; my tech issues are all too often unique to my own horrendously bad luck.
gracias, dudes.
Bump since it was buried.
Now fixed with a wipe/reset. Initially I wiped/reset and restored all apps/data (including system) with Titanium Backup, but after the system data had been restored and I rebooted I encountered the same exact problem. I wiped/reset again and just let the Market redownload all my apps and the problem has since stayed away.
Any ideas on what exactly could have caused the issue, though? I'm curious.

Pending texts will not send

I am having a problem with sending texts. I am on the latest MeanBean 3.09. I ran this rom version for almost a month with no issues. I can toggle airplane mode or reset the phone and sometimes the texts will send when the network recycles. I've turned off/toggled Automatic Connections, GPS, Wi Fi, Data. I performed a factory reset and clean installed the rom with the same result. This is obviously not a usable experience. Anyone encountered this issue before? Ladies only want to text these days, so its kind of important part of socializing. Please help?!
are you able to update your profile or prl? I was having problems with delayed sending and receiving of texts and i chalked it up to just sprint being stupid, but when i tried to update my profile it kept throwing a 1233 error. With a bit of research i found that it might be something on sprint's end so you might either need to call them or try the following:
1. Back up your internal SD as this process will factory reset the phone as well as wipe the internal SD.
2. Get your Master Subsidy Lock code (MSL). You can get this from the Play Store with the app MSL reader.
3. dial ##786# in the dialer to get to the Reverse Logistics Support menu. On the upper right hand corner there is a menu button, hit that and then hit reset. The process will do a factory reset as well as tell sprint this phone needs to be reactivated.
4. When it reboots it will take you to hands free reactivation again. After you do all that stuff try to update profile and prl, if it works then you may have fixed it.
This worked for me personally, but your mileage may vary. I will not be responsible for pictures of cute kittens and your kids being gone forever by doing this. It won't do anything to the external SD card, but the INTERNAL will get wiped. Games and GPS maps from offline apps such as tom tom and sygic get saved to the internal so if you don't wanna download them all again copy those folders to your external for safe keeping. Good luck!

Network error after WiFi calling setup

Hey guys,
So I have been getting this pop up message on my phone ever since I set up the WiFi calling service. It kinda looks like a dialog you would get from doing a prl or profile update but in this case there is no indication of what type of network error it is. Is anyone else experiencing this issue? I did recently updated my prl but nothing went wrong afterwards this started happening after WiFi calling setup and the problem with this error message window is that it pops up it wakes the device and unless you clear it out it will not go to sleep again causing my phone battery to drain way too quickly... Any ideas?
Didn't have that issue when i set up Wi-Fi calling.
Worst case... Use helium to back up your data, then factory reset.
I did a factory reset from stock recovery and it wiped my whole internal sd, which deleted my backup. So you might want to put helium backup folder (carbon) on ext sd while you factory reset if you choose to save the backup to your phone.
Weird... Problem seems to have gone away or today hasn't shown up at all. I'll come back with an update tomorrow. Hopefully it's gone for good. Thanks

Samsung Galaxy S3 switches off automatically each night

Hello
I've had a Samsung Galaxy S3 for ages, unfortunately for me, the phone recently just switched off, then on, then won't go past the "Samsung" screen. Ah, I thought (well, something a bit more sweary) - but I had a backup identical model phone in case one broke, so I started using that. Moved all my apps, installed banking app etc, and then happy.
Or so I thought...
The new (well, it's an old phone, but one I haven't been using, bought as back up) phone now switches off when charging every night, an issue which was going to switch to me charging it during the day when I can stare at it and see if anything happens to make it switch off, but then I realised it switches off each night even when it isn't charging.
I have a bigger battery to hold a charge for a few days, and so even when I don't charge it, just have it next to me as I sleep - and next morning it will be off. I presume it might be switching off around 5am... this is only a rough guide as if I switch it back on, and flick through the phone, I see my unread emails are up to around 5am, and then after a few minutes it logs back into the internet etc and brings me newer emails.
I first thought it was that it kept switching off when charging... but now I know it does it at (I presume) the same time every night even when it's not charging. Can't use it as an alarm clock anymore, as it's off before the alarm goes off. Anyone have any idea what's happening?
Did you copy all of your data and settings?. Most likely you have a software conflict going on.
I highly recommend you backup your data from all 3rd party apps. Do not backup your system apps data, google data, apps or games that cloud sync or phone settings, ie wifi passwords etc.
You must allow samsung apps, google and other cloud apps to sync their own way and you must calibrate the phone for wifi manually.
Beyond that you'll need to reflash stock firmware and start over using the guidlines I have given you above after restoration of the firmware (and root if required).
Beamed in by telepathy.
I assume when I installed on the other phone, it switched settings when I log in to various things. Because I installed everything asap, I've no idea if one thing is causing the issue.
How do I get the phone to calibrate manually? Apologies, I'm not great with techie stuff I add the wifi details, and logged into settings - is that manually? Things are backed up to themselves, so when I log back in it resets to previous settings when it syncs. Should I try and work out how to prevent all things from backing up manually? Haven't logged back into any games, although they might be installed, haven't actually signed in or used them.
How would I go about reflashing stock firmware? Doesn't sound like anything I've ever done before, but up for a challenge
By manually i mean just setup wifi yourself rather than allowing a backup. Same for system apps.
The app data will contain references to the old phone which will confuse it. All of that must be rewritten on the specific device to match the phones identity.
3rd party apps are usually OK with backups but still shouldn't be trusted, but they don't usually bootloop the phone. They just force close instead.
Flashing firmware will reset the phone back to factory and rewrite the operating system, removing any software bugs in the process. To learn how to use odin you can find countless guides online too.
A straight forward "factory reset" via either the phone software or the recovery menu could solve the problem rather than flashing.
If I were you, I'd just factory reset it and then allow the phone to run for a few hours to see if the problem reoccurs in a factory state. If the phone asks for a google login just use the normal account and allow all updates to happen but switch off backup and sync for the short term. If all seems good then you know there was a bad app somewhere.
Beamed in by telepathy.
shivadow said:
By manually i mean just setup wifi yourself rather than allowing a backup. Same for system apps.
The app data will contain references to the old phone which will confuse it. All of that must be rewritten on the specific device to match the phones identity.
3rd party apps are usually OK with backups but still shouldn't be trusted, but they don't usually bootloop the phone. They just force close instead.
Flashing firmware will reset the phone back to factory and rewrite the operating system, removing any software bugs in the process. To learn how to use odin you can find countless guides online too.
A straight forward "factory reset" via either the phone software or the recovery menu could solve the problem rather than flashing.
If I were you, I'd just factory reset it and then allow the phone to run for a few hours to see if the problem reoccurs in a factory state. If the phone asks for a google login just use the normal account and allow all updates to happen but switch off backup and sync for the short term. If all seems good then you know there was a bad app somewhere.
Beamed in by telepathy.
Click to expand...
Click to collapse
Ahh, cool, gottcha! Ok, will try soon. Surprisingly, I've switched off the phone every night instead of it auto-switching off at around 5-6am, and surprisingly it's so far going well. Had it on for 3 days and only at 47% now, so it's promising, still does switch off occasionally during the day, but I've just ignored that. Will do a factory reset in the next couple of days and report back Thanks for the help

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