Problem: Constant roaming issue - Droid Eris Q&A, Help & Troubleshooting

So a friend of mine just got a hold of a droid eris because her droid busted and it is having issues with constantly being in roaming on sprints network.
Is this a common issue, is there any fix for it? verizon rep had no idea and couldn't help.

Did you have her try *228?
Sent from my DROID2 using XDA App

yea that was the first thing i told her to try, it didn't work. From what she said it sounds like it didn't even go through as a working working.

I don't know what else to try... factory reset?
If you haven't rooted that phone for them you need to, and load the Xtsense ROM. It makes that phone rock pretty good.
I loaded it on for my wife (she wanted to keep the Sense options and look). It has yet to lag doing anything.
Good luck
Sent from my DROID2 using XDA App

Related

GSB v2.1 | GingerBread 2.3.3 issues with 3G??

Can't quite post in the DEV section, I'm wondering if anybody is experiencing issues with this ROM and Cricket?
Everything works great, then I make a call and I lose 3g, the market tells me no network connection, so it's not an APN issue. I disable and enable the mobile internet and it's back until the next phone call. I haven't seen it mentioned anywhere else yet.
Some things to try;
Wipe dalvik
Run fix_permissions
Update prl
Set mobile data to national roaming.
Sent from my ERIS GSBv2.1 using XDA Premium App
Just did all that, still having the issue.
Tried tethering with Gingerbread, after 40mb I lost 3g again
Seems to be happening after extensive data usage as well. Also let Maps run for a while, I checked on the phone and it lost data connection as well. Going to try logcat, see what happens.
I used to have the same issue in 2.1 stock, I had to get a replacement through VZ as a warranty issue.
Sent from my ERIS GSBv2.0 using XDA App
It never really had this issue though. As a final resort I'm going to wipe it completely (including SD card) and try again with the ROM. I really like Gingerbread features but can't live with this issue.
the kid escobar said:
I used to have the same issue in 2.1 stock, I had to get a replacement through VZ as a warranty issue.
Sent from my ERIS GSBv2.0 using XDA App
Click to expand...
Click to collapse
How did you warranty exchange based on tethering not working when the only official way of tethering with Verizon is by paying for the ability with an officially sanctioned tethering device?
I was referring to losing 3g and mobile coverage, I wasn't tethering, but his issue sounded similar. It actually happened most to me after a phone call or text message.
Sent from my ERIS GSBv2.0 using XDA App
the kid escobar said:
I was referring to losing 3g and mobile coverage, I wasn't tethering, but his issue sounded similar. It actually happened most to me after a phone call or text message.
Sent from my ERIS GSBv2.0 using XDA App
Click to expand...
Click to collapse
Oh, I see, I was like WTH? Hehehehe. That makes sense.
Im on GSB 2.2 and still having the 3g problem.
I posted a link to this thread for workshed to check out for you dude.
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4G Connection Issues

What's going on, guys?
I got my MoPho 4 days ago and have been having trouble connecting to 4G. Sprint says there's nothing wrong on their end. Is there any kind of diagnostic I can personally run or is there anything I cam do to fix this because I it to a repair center and they said they could nothing but reprovision it.
Along with that I've been having super slow 3G connection speeds as well. The Sprint store refuses to replace my phone and over the phone isn't any better. Is there anything I can do?
Btw, I live in the middle of a 4G zone, Staten Island, NY.
Sent from my MB855 using XDA App
3g speeds are horrible right now on Sprint, not sure whats going on. But I know that it is all over the nation. As for the 4g, find a wal mart, you should have full bars and have no connection issues.
If you do I would suggest you try to get a replacement if you are completely stock. Hope to god your not asking this question with an unlocked bootloader. lol I doubt you are considering you said you took it into a repair shop, they would have laughed at you had you tried that I'm sure.
I haven't been able to connect to 4G in a couple days myself. Hope it gets resolved soon.
Sent from my MoPho using the XDA Premium app
OTA fixed whatever my problem was.
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Phone turns off randomly

Im on 1.3 mean rom and havent updated anything.
I dont have overclock either.
If im in a call or something it juat randomly reboots. How would i solve this
Sent from my EVO using xda premium
bamp
This might sound crazy but I had the same issue. Mine was the otterbox commuter case was sticking to the power button a bit and powering off my phone and rebooting. Did you put a new case or something on it?
Sent from my EVO using xda app-developers app
Dont use a case. Updated to 1.7 hopefully it stops
Sent from my EVO using xda premium
i kno its a pain in the a$$ but sometimes running an ruu back to stock and then rerooting the phone helps... worst case.. i did that when my evo 3d kept acting up like that.. and it helped...
Happened again today. Super annoying. If it happens again im going to sprint and demanding a new one
Sent from my EVO using xda premium
Try wiping everything including factory reset then reflash rom.
I did do that. Idk what the problem could be
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afgomar said:
I did do that. Idk what the problem could be
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Click to expand...
Click to collapse
Mine does this as well. I talked to HTC and they said if you don't LTE in your area, Sprint LTE that is but have Verizon LTE, your phone may be trying to latch on to the Verizon LTE, and since it can't quite connect it attempt to push more power to the LTE antenna to get it to connect, in doing so, it eventually pushes it pass a threshold and causes the phone to reboot. Apparently the issues seems to be popular in areas where there is no Sprint LTE and other LTE available. Sounds like a software issue on HTC's end, that will hopefully get fixed.
For now, you can try and go a *#*#4636#*#* and change your network to CDMA Only or EVDO Only and see if that keeps it from rebooting. (when you change to CDMA only, make a call right away otherwise you might not get incoming calls or texts)
I dont make many calls but the few calls i usually do make or receive are important and i would hate having to switch that. U think it will work if i turn off mobile network in the drop down settings???
Im in los angeles btw and i think verizon lte is live here
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1.22.651.3 Issues?

My dad has updated his evo to the 1.22.651.3 update. And now the phone randomly reboots and locks up all the time. He can't ever get the navigation to work for him either(its locks up and force closes). Is anybody else experiencing these issues too? Also whenever it locks up and unfreezes itself he has to reboot the phone to get data services back. If he gets a replacement will it have the same update? Could I just ruu back to the shipped rom?
Sent from my HTC Holiday using xda premium
I would say back everything up and do a hard reset. I've seen a lot of issues get cleared up like that. I would reccomend against getting a replacement unless you have to.
Yeah, if hard reset doesn't work, I would think it's a defective unit. I've had zero problems with update.
(I'm still stock)
Thanks for all of the advice I think I'm just going to try a hard reset. I really like his evo. Might be leaving att and my vivid for one of these soon. They're great phones.
Sent from my HTC Holiday using xda premium
Only issue I see Is the play store app freezes for me.
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Help fix 4G :(

Im going to explain this problem in a depth as i can.
I am s-off'd via jtagged, rooted and have twp recovery. I am on newest radio running NOS M7 v2.0.3
I can only connect to 3G for some reason with it reading eHRPD.
i do not know if it was reading this before i started the process of rooting since i never turn the phone completely on once i got it back.
So after some reading and advice i downloaded LTE on off to force 4G
It worked but at the cost of losing my mobile network causing me to not be able to make calls or send out text but i have 4G i can get on the internet.
Atm i am plagued with having 3G and service or using 4G w/o service... and this is a problem.
Also while on 4G it reads RSRP if that helps.
Idk if this is a hardware problem from me getting my device jtagged (which would suck since that means im stuck with it) or if it can be fixed.
Any suggestions would be highly appreciated since im getting annoyed
droidfun09 said:
Im going to explain this problem in a depth as i can.
I am s-off'd via jtagged, rooted and have twp recovery. I am on newest radio running NOS M7 v2.0.3
I can only connect to 3G for some reason with it reading eHRPD.
i do not know if it was reading this before i started the process of rooting since i never turn the phone completely on once i got it back.
So after some reading and advice i downloaded LTE on off to force 4G
It worked but at the cost of losing my mobile network causing me to not be able to make calls or send out text but i have 4G i can get on the internet.
Atm i am plagued with having 3G and service or using 4G w/o service... and this is a problem.
Also while on 4G it reads RSRP if that helps.
Idk if this is a hardware problem from me getting my device jtagged (which would suck since that means im stuck with it) or if it can be fixed.
Any suggestions would be highly appreciated since im getting annoyed
Click to expand...
Click to collapse
What carrier are you on?
In any case, I would RUU back to stock, including kernel, and see if I get 4G. Make sure 4G is available in your area....?
Look in mobile connection make sure you have 4g enabled...
Sent from my HTC6435LVW using xda app-developers app
I had the same problem when I got my phone back. Took it back to Verizon and got a new phone. I tried everything and nothing worked. It is like something happened to the radio. Tried to flash a new one nothing. Still haven't heard back from mtv on trying to get a refund.
Sent from my HTC6435LVW using Tapatalk 2
Sigh thats something i wanna avoid so Ill just have to stay stuck until moonshine comes out. I really like sense 5 and I don't wanna go back to 4+... Then I'll get a replacement I guess.
As far as RUU to stock and seeing if I was on LTE I already did all that. I was almost looking into build.props but I assumed that wouldnt work either. So guess I'm just stuck on 3G unless it randomly wanna come back which I doubt unless somebody comes up with a solution besides just getting a replacement.
Sent from my HTC6435LVW using xda app-developers app
droidfun09 said:
Im going to explain this problem in a depth as i can.
I am s-off'd via jtagged, rooted and have twp recovery. I am on newest radio running NOS M7 v2.0.3
I can only connect to 3G for some reason with it reading eHRPD.
i do not know if it was reading this before i started the process of rooting since i never turn the phone completely on once i got it back.
So after some reading and advice i downloaded LTE on off to force 4G
It worked but at the cost of losing my mobile network causing me to not be able to make calls or send out text but i have 4G i can get on the internet.
Atm i am plagued with having 3G and service or using 4G w/o service... and this is a problem.
Also while on 4G it reads RSRP if that helps.
Idk if this is a hardware problem from me getting my device jtagged (which would suck since that means im stuck with it) or if it can be fixed.
Any suggestions would be highly appreciated since im getting annoyed
Click to expand...
Click to collapse
I had this happen after using my nexus. Somehow my SIM got corrupted. 4g worked on the galaxynexus but not my DNA. New SIM card fixed it. Try going to Verizon and asking for a new SIM card.
Sent from my HTC6435LVW using xda premium
Thank you that fixed it. It took two Sims but I got everything working and now I have the ultimate phone.
Sent from my HTC6435LVW using xda app-developers app
droidfun09 said:
Thank you that fixed it. It took two Sims but I got everything working and now I have the ultimate phone.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Awesome. I would like to know why it does this. It's nice to use my nexus every once in a while. But now I can't without needing a new sim.
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I mean I doubt this is it but I had a really old sim card since 4G first came out. I would test this but I don't want it to happen again. Lol
Sent from my HTC6435LVW using xda app-developers app
droidfun09 said:
I mean I doubt this is it but I had a really old sim card since 4G first came out. I would test this but I don't want it to happen again. Lol
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
droidfun09 said:
Thank you that fixed it. It took two Sims but I got everything working and now I have the ultimate phone.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I have the same issue that you are having. I am glad I was not the only person to have this happen I am going to put my phone back to being S-On and locked with the factory ROM and then head to Verizon to get a new SIM card.
chayos00 said:
I have the same issue that you are having. I am glad I was not the only person to have this happen I am going to put my phone back to being S-On and locked with the factory ROM and then head to Verizon to get a new SIM card.
Click to expand...
Click to collapse
That's more than likely not necessary if ur just getting a new SIM card. U shouldn't have an issue even if ur s off and unlocked. SIM cards r free.
Sent from my HTC6435LVW using xda premium
Krispenwah said:
That's more than likely not necessary if ur just getting a new SIM card. U shouldn't have an issue even if ur s off and unlocked. SIM cards r free.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Correct they are free, but the guy I tend to see at the Verizon store always seems to launch that hboot screen everytime I go in there. He did when I had the SIM card swapped earlier in the year as it would disconnect from my network several times a day. So I just want to be on the safe side.
I had my SIM card replaced twice on my resound and both times went to the store without relocking the bootloader or anything. Didn't have any issues. They programmed the new card and I was on my merry way. Maybe call em first and without giving any of ur account information ask if u can get a new SIM card if uv rooted ur phone. It would suck to go thru that process if it's not necessary but I can certainly understand the better safe than sorry approach. The phone call would definitely be worth the time though imo.
Sent from my HTC6435LVW using xda premium
chayos00 said:
Correct they are free, but the guy I tend to see at the Verizon store always seems to launch that hboot screen everytime I go in there. He did when I had the SIM card swapped earlier in the year as it would disconnect from my network several times a day. So I just want to be on the safe side.
Click to expand...
Click to collapse
Just go in and ask for a new sim card. No need to waste your time relocking and s-on'ing your phone.
Sent from my HTC6435LVW using xda app-developers app
So I got the issue resolved without a new SIM card. So here is a combo of things I did to resolved the issue. I have everything in the link below.
http://forum.xda-developers.com/showthread.php?t=2338810
I think it was resolved after I flashed my radio and then I went back to stock just in case I have any more issues in the next week. As if I do I will go back to the Verizon store and swap out my phone. But I'd rather be S-ON in case that happens and be that way for a bit. Plus I wanted to test the S-ON for future purposes of in case I needed to get back there I knew how to.

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