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So sick and tired of this...spent 6 months fighting with Verizon about data outages daily with the Charge, not to mention numerous replacement devices and trying every modem that came out. Now the Rezound is pulling the same crap. I've been with VZW for over ten years and get treated like an idiot not only in their stores but on the phone. No data whatsoever today and even replaced the SIM...AGAIN. What gives?!?!
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Btw, I parked next to a tower in the city and had to post this using 1x data
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There's a 4G outage bro.
zeus_r6 said:
So sick and tired of this...spent 6 months fighting with Verizon about data outages daily with the Charge, not to mention numerous replacement devices and trying every modem that came out. Now the Rezound is pulling the same crap. I've been with VZW for over ten years and get treated like an idiot not only in their stores but on the phone. No data whatsoever today and even replaced the SIM...AGAIN. What gives?!?!
Posted via Tapatalk mobile app
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A lot of people having the same problem today. Happens every few days I guess as they tweak 4g
I tried to tell people for months in the Charge forum that it was the network doing that, not the phone but NOBODY wanted to believe it.
Now, my Wife is using my old Charge and it is no better or worse than my Rezound as far as losing data periodically.
~John
i wasnt gettin data at all earlier
Sent from my ADR6425LVW using XDA App
wait, so you guys are all getting outages?
my 3g won't come on half the time, other times it's just 1x, other times its just bars...and i sold a reszound today that wouldn't pick up 3g, and i just had a guy with ab ionic come in and tell me 3g was turning on and off by itself all day and he can't get data.
i'm in central NJ
I'm showing no service at all :/
jayochs said:
wait, so you guys are all getting outages?
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Yup.
~John
OK just called up to confirm, they said people in my area are seeing 4g outages and problems, so yeah it's a problem. interesting!
Oops, my particular problem was that I had the back off, so no antenna heh. Though I'm only getting 3G, so I guess 4G is problematic in this area...
yup, seems to be a common thing these days
jayochs said:
wait, so you guys are all getting outages?
my 3g won't come on half the time, other times it's just 1x, other times its just bars...and i sold a reszound today that wouldn't pick up 3g, and i just had a guy with ab ionic come in and tell me 3g was turning on and off by itself all day and he can't get data.
i'm in central NJ
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Just got off the phone with verizon about same issue...I am getting 1x most the time... Acworth,ga
My data is back to normal
Sent from my ADR6425LVW using XDA App
dragonrazorz said:
My data is back to normal
Sent from my ADR6425LVW using XDA App
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3G, but no 4G in NYC/Jersey. Still.
Sent from my ADR6425LVW using Tapatalk
antawnm26 said:
Just got off the phone with verizon about same issue...I am getting 1x most the time... Acworth,ga
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Been having that issue lately as well...Milwaukee, WI
There is nothing wrong with the phone, we had the same problem with the TBolt - it's the 4G system acting up, not the phone.
Sent from my Galaxy Tab 10.1
jayochs said:
wait, so you guys are all getting outages?
my 3g won't come on half the time, other times it's just 1x, other times its just bars...and i sold a reszound today that wouldn't pick up 3g, and i just had a guy with ab ionic come in and tell me 3g was turning on and off by itself all day and he can't get data.
i'm in central NJ
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Click to collapse
Just bought my Rezound a few hrs ago. They told me that 4g was down, and wouldn't be up fully again until around 11 or so tonight. Therefor, I also cannot activate it until then. She also tried to talk me out of buying it 3 times. What gives there?
In South Dakota.
Sent from my ADR6300 using xda premium
she's clearly a typical salesperson who probably tries to push the razr because she probably gets the spiff on it (thats if its a corp store.) what was she telling you to get??
either way, mine activated fine, and it wen through, but 3g just didn't come on..i didn't know there was an outage though until another customer came in telling me it was messing up on his bionic
I didn't give her a chance to push another phone. Instead, I made her tell me why "more than half" were being returned. She stated constant reboot, bootlooping and software problems. Said something about a software update coming, but didn't know when it was supposed to come.
Sent from my ADR6300 using xda premium
Hello. I've lived in the same place since 2003 and have had sprint since. I've always gotten superb signal but after taking my evo 3d in for screen replacement I have zero bars of signal in the same house. Could they have done something to break my good connection?
Any help would be appreciated.
Thanks.
Sent from my PG86100 using xda premium
I would call sprint and ask them if there's a tower down. It's possible that by coincidence they took one down at the same.time your phone was fixed.
Sent from my PG86100 using XDA
Just seems weird it happen as soon as I returned home. Thanks..
Sent from my PG86100 using xda premium
A simple screen replacement wouldn't do that. Like the above poster said, the first thing to do is call Sprint and see if there is a tower out. If not, were you rooted when you took the phone in? Normally, whatever you take the phone in for, Sprint will fully update it. Perhaps they updated you while you were rooted.
lmao. ummmm are you guys kidding me? lol most companies will lie to their customers and say they're down just to shut up the customer. lol. But I highly doubt it is a tower. I'd say they screwed up your phone. But easy way to figure it out. I forget the name of the app. but FIND OUT WHAT TOWER YOU WERE REALLY ON! Chances are you WERE NOT ON a sprint tower. Sprint is ONLY GOING TO KNOW ABOUT THEIR OWN towers. They won't have any idea if it belongs to someone else normally.
But who knows. wouldn't hurt calling them. does your phone work other places? what towers are they working on?
Call from a landline, they have you do a few things with your cell. They are also able to check your signal by phone, save some gas and time
Sent from my PG86100 using XDA
Nametaken said:
Call from a landline, they have you do a few things with your cell. They are also able to check your signal by phone, save some gas and time
Sent from my PG86100 using XDA
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wait? who has landlines? lol. just kidding. but for real. most people are dropping their land-lines these days. I hate mine. I need voip. But yeah. could work. But that's hoping that you get the right tech that knows what he's doing. When I've called in... Most of the techs don't know their butt from their mouth. But still worth a shot.
This just started happening a few days ago. Mobile data drops out..no 3g or 1x. Seems to happen on multiple roms, think its a sprint issue. Anyone else?
Sent from my PG86100 using xda premium
It's just a 3d issue I'm afraid...when I go from my 3d to photon, I notice better 3g connection
Sent from my MB855 using XDA
I've had this phone since November & never a issue until now
Sent from my PG86100 using xda premium
I've never had any issues like that. In fact I get service where I didn't before. Then again I'm bypassing sprint proxies.
Sent from my PG86100 using xda premium
Try calling sprint and have them reset your signal.
#Root-Hack_Mod*Always\
Did you happen to flash the vm firmware? That could cause your described issue.
Sent from my PG86100 using Tapatalk 2
sailio said:
I've never had any issues like that. In fact I get service where I didn't before. Then again I'm bypassing sprint proxies.
Sent from my PG86100 using xda premium
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What are you using to bypass the proxies? Where I live 3g is horrible and lately 4g is getting worse
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Welcome to Sprint's 3g lol
Yea sprint is whack in some areas.. some areas it's decent. T-mobile 3g is always consistent and heck even faster than sprint 4g sometimes. They need to improve service because it's not reliable.
Its been like that for me since my release day OG...
Sent from my PG86100 using xda premium
soo sloow
will drop pick up in a couple days or get another carrier like Verison, flash Evo 3d to Straight Talk
yeah... sprint 3G has sucked for me for like the last 6 months. I think they are intentionally throttling down and degrading 3G quality in towers where 4G is available. that seems to be the trend I am noticing. This way, it encourages us to move off of those channels and free up traffic for others who dont have 4G. Just a theory. But my worst 3G speed / signal is in areas where 4g is available.
I broke my 3d and had to reactivate my old Hero but i cant get any data cuz the area where my account is active (Dallas 469 area code) is having issues so even all the way down here in houston i cannot get my phone to provision on the network because its pulling from Dallas where the problem is. So i have no data at all!!!! Rep said it would be next friday b4 its fixed but they will credit for the time im without data. WTF?
Sprint offered
received READY NOW service today hard reset, wipe and slate test. I'testing
My phone will disconnect 3g and just stay off till I reboot or go in and manually turn off the internet connection and turn it back on..
Sprint is trying to tell me that everybody is having the same problem and there should be an OTA sent out to fix the problem..
Thanks
I did and ran PRL and profile updates
sent from my EVO LTE
Spyderekz said:
I did and ran PRL and profile updates
sent from my EVO LTE
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I've done that so many times I've lost count....lol
Mine does it as well . Don't know if its the phone or sprint working on the towers . I called and they told me they were working on towers in my area. They said they shut one off and the other towers around there have to pick up for the one that's getting worked on. But its annoying
Sent from my EVO using xda premium
parmend said:
Mine does it as well . Don't know if its the phone or sprint working on the towers . I called and they told me they were working on towers in my area. They said they shut one off and the other towers around there have to pick up for the one that's getting worked on. But its annoying
Sent from my EVO using xda premium
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I live and work in completly different parts of the city and it doesn't matter where I am. I can't get it to hook back up for more than 10 min sometimes..
I had my EVO replaced from best buy today because sprint said my 3g should be working.. new EVO still no 3g ..my 3d has data so it has to be a prl or network problem I'm in Florida
Sent from my PG86100 using xda premium
Op and others having this issue. it's not the phone but the network. This is happening in areas where lte will be launched in the near future.
Sent from my HTC One X using xda premium
nunyabiziz said:
Op and others having this issue. it's not the phone but the network. This is happening in areas where lte will be launched in the near future.
Sent from my HTC One X using xda premium
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I see! So they sold me a phone that won't operate on the old network?
Way to go sprint!
Yep, I have the same problems. The 3G connection is a joke. I was dealing Sprint yesterday to get my phone replaced and the guy asked how I liked it. I told him the 3G connection sucks and he said they were working on the towers.
I think it's bull****. I just love paying for ****ty service.
cubbieswin said:
Yep, I have the same problems. The 3G connection is a joke. I was dealing Sprint yesterday to get my phone replaced and the guy asked how I liked it. I told him the 3G connection sucks and he said they were working on the towers.
I think it's bull****. I just love paying for ****ty service.
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I've replaced my phone twice! I'm glad I'm not he only one that's having problems..
Another problem I'm having..
Weather widget won't update(everything in enabled) and I'm getting roaming notices every 20 min.
How do we know when LTE is live on the phone? Does the icon show?
Yeah having the same issues as you guys. 3G will just suddendly drop & I'll start roaming for no reason. I'm not doubting that Sprint is working on the towers but it is also something going on with this phone because my wife's E4GT is having none of these issues.
LTE shouldn't have anything to do with our 3g connection should it?
If they are goofing with towers than maybe. I'm just curious how do we know when Lte is live on our phones.
Ever since I tried unlocking the bootloader and installing a recovery my phone will not connect to 3G. It will either have no data connection at all or 1X. I have done so many update profiles and update PRL's and nothing seems to help.
The only way I can get 3G to come back now is if I set the network mode to "CDMA Only" then 3G comes back, but when I first got the phone I had it in "CDMA/LTE" and 3G was fine. I don't know what to do now.
Having the exact same 3G issues as the rest of you. Sprint had me reset the phone provisioning with the MSL code, do a PRL update, and Firmware update and nothing worked. My 3G down speeds avg. 0.24 Mbps and cuts out every now and then. The Rep said she would call me back today to see if the changes helped. The bad thing is we are all patient about not having LTE yet but it is ridiculous that our 3G speeds are the worst in the business now and almost nonexistent. ATT, T-Mobile, and VZ should make a commercial saying who cares if you have unlimited data when you have the slowest data and barely have data.
Sent from my Evo LTE via Tapatalk
Horrible service last 2 days here in Orlando.
Update - Sprint says to place phone in cdma only. They are working on towers in Central Florida.
Sent from my EVO using Tapatalk 2
mcobrandon said:
Horrible service last 2 days here in Orlando.
Update - Sprint says to place phone in cdma only. They are working on towers in Central Florida.
Sent from my EVO using Tapatalk 2
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They are telling me the same thing...
I'm in Houston..
duvalbmarley said:
I had my EVO replaced from best buy today because sprint said my 3g should be working.. new EVO still no 3g ..my 3d has data so it has to be a prl or network problem I'm in Florida
Sent from my PG86100 using xda premium
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Ive had it to where 3g is on, dies then turns on in 3 min....Duval County Jax fL i presume?
Having issues connecting to LTE, have to toggle airplane mode on/off for it to switch back into 4g? anyone know any workarounds or anything
You may get more responses if you gave some back ground info. Sense or aosp rom. Was it working before? Does it work fine for a friend?
It may be your phone or maybe you are on a fringe area.
Sent from my PC36100 using xda app-developers app
Sorry am on meanbean 3.5. We just got LTE here where I am don't really know anyone in the area. Everytime I reach the LTE area where I know it is I have to toggle airplane mode to connect to the LTE. Am also on the latest firmware and radios
Sent from my EVO using xda app-developers app
These are known issues. The current stock ROM has provided some help but really depends on your area. If you are in a new or spotty LTE area you are likely to face this for a while. I still have this issue in the Baltimore and D.C.markets.
Sent from my Nexus 10 using xda app-developers app
Work around is to get a Samsung Galaxy. I abandoned my EVO LTE for a Note 2. You don't see these LTE network problem related posts for the Galaxy S3 or Note 2
Are you on latest radios and PRL? And have you done a profile update?
Robisgnarly said:
Having issues connecting to LTE, have to toggle airplane mode on/off for it to switch back into 4g? anyone know any workarounds or anything
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I'm in the same boat as you brother. Since launch day I've had issues like this even before the LTE came to my area. I actually just had to toggle airplane mode a few minutes ago. The mobile data toggle would be grayed out and eventually say disconnected and the mobile data toggle would be stuck and you get no response when pressed. The only way to get it back on is to toggle airplane mode like you said. I am on 3.16 with everything on the latest firmware/etc and rocking Viper 3.1.0. Its not ROM related I've had this problem for a while and on multiple ROMs. Trust me if I could get an S3 I would in a heartbeat...
Sent from my Blazing fast LTEvo!
I'd suggest waiting a little while and see if the problem persists once the area is finished with its LTE build out. If the problem doesn't resolve itself, then you should take it to a Sprint store and show them how it's behaving. They should offer you a replacement if other phones aren't doing the same thing as yours in that area.
Many people say it's a Evo LTE issue, but that just is NOT the case with every Evo LTE. I for one never have to toggle airplane mode or do anything at all. I constantly have LTE at my house and in my surrounding city. When I go between LTE and 3G areas, my data has no problems whatsoever jumping between those connections instantly.
Sent from my White Evo LTE running MeanBean, using XDA Premium
stanglifemike said:
I'd suggest waiting a little while and see if the problem persists once the area is finished with its LTE build out. If the problem doesn't resolve itself, then you should take it to a Sprint store and show them how it's behaving. They should offer you a replacement if other phones aren't doing the same thing as yours in that area.
Many people say it's a Evo LTE issue, but that just is NOT the case with every Evo LTE. I for one never have to toggle airplane mode or do anything at all. I constantly have LTE at my house and in my surrounding city. When I go between LTE and 3G areas, my data has no problems whatsoever jumping between those connections instantly.
Sent from my White Evo LTE running MeanBean, using XDA Premium
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Couple problems with that... I have no Sprint rip off insurance and I'm full blown rooted and customized. The guy in the OP could probably because he just purchased his but I'm pretty sure I'm screwed. Also it only happens maybe every other day its not a constant problem and I'm 100% sure if I took it to my Sprint store they will blame it on being rooted or tell me to screw myself because I don't have TEP.
Sent from my Blazing fast LTEvo!
Haha it just happened again right after I said it rarely happens twice in 1 day. The first picture is the mobile data being stuck/grayed out and unresponsive if touched then the 2nd picture is after cycling airplane mode.
Sent from my Blazing fast LTEvo!
After 3 evo lte replacements with same lte connection problem you have op, I decided to get a note 2 out right. I still have the evo and swap activation between both every now and then. I can tell you that the evo drops lte connection while the note 2 lte connection is just solid in the exact same area.
xbmoyx said:
Couple problems with that... I have no Sprint rip off insurance and I'm full blown rooted and customized. The guy in the OP could probably because he just purchased his but I'm pretty sure I'm screwed. Also it only happens maybe every other day its not a constant problem and I'm 100% sure if I took it to my Sprint store they will blame it on being rooted or tell me to screw myself because I don't have TEP.
Sent from my Blazing fast LTEvo!
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Insurance doesn't matter. The phone has a 1 year manufacturer warranty, and hasn't been out for a year yet. Also, if you're in contact, they'll want you to stay so they'll want your phone to be working properly.
Sent from my White Evo LTE running MeanBean, using XDA Premium
stanglifemike said:
Insurance doesn't matter. The phone has a 1 year manufacturer warranty, and hasn't been out for a year yet. Also, if you're in contact, they'll want you to stay so they'll want your phone to be working properly.
Sent from my White Evo LTE running MeanBean, using XDA Premium
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But that 1 year is void after unlocking your bootloader correct? Not only that but I've called Sprint before and they blamed it on the new towers going up and told me it will eventually get better...
Sent from my Blazing fast LTEvo!
xbmoyx said:
But that 1 year is void after unlocking your bootloader correct? Not only that but I've called Sprint before and they blamed it on the new towers going up and told me it will eventually get better...
Sent from my Blazing fast LTEvo!
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Click to collapse
Unlocking only matters if you're shipping the phone to HTC. Sprint could care less if you're dev unlocked or s-off. They can't blame it in the towers if you're in store and a GS3 or Note 2 that's on display isn't having the same issue as yours is.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
stanglifemike said:
Unlocking only matters if you're shipping the phone to HTC. Sprint could care less if you're dev unlocked or s-off. They can't blame it in the towers if you're in store and a GS3 or Note 2 that's on display isn't having the same issue as yours is.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
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Well I called Sprint and pled my case and they are sending me a new S3 for $50. I'm thrilled this stupid problem will plague me no more!
Sent from my Blazing fast LTEvo!
xbmoyx said:
Well I called Sprint and pled my case and they are sending me a new S3 for $50. I'm thrilled this stupid problem will plague me no more!
Sent from my Blazing fast LTEvo!
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:0 I would try this but I like this phone to much.
Sent from my EVO using xda app-developers app
polar2792 said:
:0 I would try this but I like this phone to much.
Sent from my EVO using xda app-developers app
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I completely understand. I love this phone but the fact that I am paying for Sprint service and I have to manually fix this problem (3 times today) is getting very old. Im done on to better things.
Sent from my Blazing fast LTEvo!
HAHAHAHAHA yeah i have no insurance i saw no point to it as the min i got it home (with in a week of launch) it was dev-unlocked rooted and re rommed. i guess i will have to try going into the sprint store and seeing if they can do anything, however i really do love this phone but am so disappointed in the LTE/3G switching problem. Now i am also having issues downloading from the market on LTE, whenever i go to start a Download it just sits at waiting for network.....
Robisgnarly said:
HAHAHAHAHA yeah i have no insurance i saw no point to it as the min i got it home (with in a week of launch) it was dev-unlocked rooted and re rommed. i guess i will have to try going into the sprint store and seeing if they can do anything, however i really do love this phone but am so disappointed in the LTE/3G switching problem. Now i am also having issues downloading from the market on LTE, whenever i go to start a Download it just sits at waiting for network.....
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I really do love this phone also. The build quality is outstanding. I hope the S3 is as good of a phone as people say. Its amazing how much more $ you could get for an S3 right now vs. The EVO LTE. I guess that speaks for itself on the quality of the S3. I'm so psyched to practically getting an upgrade and won't have to deal with this stupid problem for another year until my upgrade.
Sent from my Blazing fast LTEvo!
xbmoyx said:
I really do love this phone also. The build quality is outstanding. I hope the S3 is as good of a phone as people say. Its amazing how much more $ you could get for an S3 right now vs. The EVO LTE. I guess that speaks for itself on the quality of the S3. I'm so psyched to practically getting an upgrade and won't have to deal with this stupid problem for another year until my upgrade.
Sent from my Blazing fast LTEvo!
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Doesn't really speak for quality as much as popularity/being well known. On ebay, an iphone 4 sells for as much, or more, compared to an Evo LTE. Kinda like a white Evo LTE sells for more than a black one. Same phone and quality, just that the white one is more popular.
Sent from my White Evo LTE running MeanBean, using XDA Premium