Data dropping with Rezound was Droid Charge - HTC Rezound

So sick and tired of this...spent 6 months fighting with Verizon about data outages daily with the Charge, not to mention numerous replacement devices and trying every modem that came out. Now the Rezound is pulling the same crap. I've been with VZW for over ten years and get treated like an idiot not only in their stores but on the phone. No data whatsoever today and even replaced the SIM...AGAIN. What gives?!?!
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Btw, I parked next to a tower in the city and had to post this using 1x data
Posted via Tapatalk mobile app

There's a 4G outage bro.

zeus_r6 said:
So sick and tired of this...spent 6 months fighting with Verizon about data outages daily with the Charge, not to mention numerous replacement devices and trying every modem that came out. Now the Rezound is pulling the same crap. I've been with VZW for over ten years and get treated like an idiot not only in their stores but on the phone. No data whatsoever today and even replaced the SIM...AGAIN. What gives?!?!
Posted via Tapatalk mobile app
Click to expand...
Click to collapse
A lot of people having the same problem today. Happens every few days I guess as they tweak 4g

I tried to tell people for months in the Charge forum that it was the network doing that, not the phone but NOBODY wanted to believe it.
Now, my Wife is using my old Charge and it is no better or worse than my Rezound as far as losing data periodically.
~John

i wasnt gettin data at all earlier
Sent from my ADR6425LVW using XDA App

wait, so you guys are all getting outages?
my 3g won't come on half the time, other times it's just 1x, other times its just bars...and i sold a reszound today that wouldn't pick up 3g, and i just had a guy with ab ionic come in and tell me 3g was turning on and off by itself all day and he can't get data.
i'm in central NJ

I'm showing no service at all :/

jayochs said:
wait, so you guys are all getting outages?
Click to expand...
Click to collapse
Yup.
~John

OK just called up to confirm, they said people in my area are seeing 4g outages and problems, so yeah it's a problem. interesting!

Oops, my particular problem was that I had the back off, so no antenna heh. Though I'm only getting 3G, so I guess 4G is problematic in this area...

yup, seems to be a common thing these days

jayochs said:
wait, so you guys are all getting outages?
my 3g won't come on half the time, other times it's just 1x, other times its just bars...and i sold a reszound today that wouldn't pick up 3g, and i just had a guy with ab ionic come in and tell me 3g was turning on and off by itself all day and he can't get data.
i'm in central NJ
Click to expand...
Click to collapse
Just got off the phone with verizon about same issue...I am getting 1x most the time... Acworth,ga

My data is back to normal
Sent from my ADR6425LVW using XDA App

dragonrazorz said:
My data is back to normal
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
3G, but no 4G in NYC/Jersey. Still.
Sent from my ADR6425LVW using Tapatalk

antawnm26 said:
Just got off the phone with verizon about same issue...I am getting 1x most the time... Acworth,ga
Click to expand...
Click to collapse
Been having that issue lately as well...Milwaukee, WI

There is nothing wrong with the phone, we had the same problem with the TBolt - it's the 4G system acting up, not the phone.
Sent from my Galaxy Tab 10.1

jayochs said:
wait, so you guys are all getting outages?
my 3g won't come on half the time, other times it's just 1x, other times its just bars...and i sold a reszound today that wouldn't pick up 3g, and i just had a guy with ab ionic come in and tell me 3g was turning on and off by itself all day and he can't get data.
i'm in central NJ
Click to expand...
Click to collapse
Just bought my Rezound a few hrs ago. They told me that 4g was down, and wouldn't be up fully again until around 11 or so tonight. Therefor, I also cannot activate it until then. She also tried to talk me out of buying it 3 times. What gives there?
In South Dakota.
Sent from my ADR6300 using xda premium

she's clearly a typical salesperson who probably tries to push the razr because she probably gets the spiff on it (thats if its a corp store.) what was she telling you to get??
either way, mine activated fine, and it wen through, but 3g just didn't come on..i didn't know there was an outage though until another customer came in telling me it was messing up on his bionic

I didn't give her a chance to push another phone. Instead, I made her tell me why "more than half" were being returned. She stated constant reboot, bootlooping and software problems. Said something about a software update coming, but didn't know when it was supposed to come.
Sent from my ADR6300 using xda premium

Related

4G Connection Issues

What's going on, guys?
I got my MoPho 4 days ago and have been having trouble connecting to 4G. Sprint says there's nothing wrong on their end. Is there any kind of diagnostic I can personally run or is there anything I cam do to fix this because I it to a repair center and they said they could nothing but reprovision it.
Along with that I've been having super slow 3G connection speeds as well. The Sprint store refuses to replace my phone and over the phone isn't any better. Is there anything I can do?
Btw, I live in the middle of a 4G zone, Staten Island, NY.
Sent from my MB855 using XDA App
3g speeds are horrible right now on Sprint, not sure whats going on. But I know that it is all over the nation. As for the 4g, find a wal mart, you should have full bars and have no connection issues.
If you do I would suggest you try to get a replacement if you are completely stock. Hope to god your not asking this question with an unlocked bootloader. lol I doubt you are considering you said you took it into a repair shop, they would have laughed at you had you tried that I'm sure.
I haven't been able to connect to 4G in a couple days myself. Hope it gets resolved soon.
Sent from my MoPho using the XDA Premium app
OTA fixed whatever my problem was.
Sent from my MoPho using the XDA Premium app

Anyone else having 3g problems?

My phone will disconnect 3g and just stay off till I reboot or go in and manually turn off the internet connection and turn it back on..
Sprint is trying to tell me that everybody is having the same problem and there should be an OTA sent out to fix the problem..
Thanks
I did and ran PRL and profile updates
sent from my EVO LTE
Spyderekz said:
I did and ran PRL and profile updates
sent from my EVO LTE
Click to expand...
Click to collapse
I've done that so many times I've lost count....lol
Mine does it as well . Don't know if its the phone or sprint working on the towers . I called and they told me they were working on towers in my area. They said they shut one off and the other towers around there have to pick up for the one that's getting worked on. But its annoying
Sent from my EVO using xda premium
parmend said:
Mine does it as well . Don't know if its the phone or sprint working on the towers . I called and they told me they were working on towers in my area. They said they shut one off and the other towers around there have to pick up for the one that's getting worked on. But its annoying
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I live and work in completly different parts of the city and it doesn't matter where I am. I can't get it to hook back up for more than 10 min sometimes..
I had my EVO replaced from best buy today because sprint said my 3g should be working.. new EVO still no 3g ..my 3d has data so it has to be a prl or network problem I'm in Florida
Sent from my PG86100 using xda premium
Op and others having this issue. it's not the phone but the network. This is happening in areas where lte will be launched in the near future.
Sent from my HTC One X using xda premium
nunyabiziz said:
Op and others having this issue. it's not the phone but the network. This is happening in areas where lte will be launched in the near future.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I see! So they sold me a phone that won't operate on the old network?
Way to go sprint!
Yep, I have the same problems. The 3G connection is a joke. I was dealing Sprint yesterday to get my phone replaced and the guy asked how I liked it. I told him the 3G connection sucks and he said they were working on the towers.
I think it's bull****. I just love paying for ****ty service.
cubbieswin said:
Yep, I have the same problems. The 3G connection is a joke. I was dealing Sprint yesterday to get my phone replaced and the guy asked how I liked it. I told him the 3G connection sucks and he said they were working on the towers.
I think it's bull****. I just love paying for ****ty service.
Click to expand...
Click to collapse
I've replaced my phone twice! I'm glad I'm not he only one that's having problems..
Another problem I'm having..
Weather widget won't update(everything in enabled) and I'm getting roaming notices every 20 min.
How do we know when LTE is live on the phone? Does the icon show?
Yeah having the same issues as you guys. 3G will just suddendly drop & I'll start roaming for no reason. I'm not doubting that Sprint is working on the towers but it is also something going on with this phone because my wife's E4GT is having none of these issues.
LTE shouldn't have anything to do with our 3g connection should it?
If they are goofing with towers than maybe. I'm just curious how do we know when Lte is live on our phones.
Ever since I tried unlocking the bootloader and installing a recovery my phone will not connect to 3G. It will either have no data connection at all or 1X. I have done so many update profiles and update PRL's and nothing seems to help.
The only way I can get 3G to come back now is if I set the network mode to "CDMA Only" then 3G comes back, but when I first got the phone I had it in "CDMA/LTE" and 3G was fine. I don't know what to do now.
Having the exact same 3G issues as the rest of you. Sprint had me reset the phone provisioning with the MSL code, do a PRL update, and Firmware update and nothing worked. My 3G down speeds avg. 0.24 Mbps and cuts out every now and then. The Rep said she would call me back today to see if the changes helped. The bad thing is we are all patient about not having LTE yet but it is ridiculous that our 3G speeds are the worst in the business now and almost nonexistent. ATT, T-Mobile, and VZ should make a commercial saying who cares if you have unlimited data when you have the slowest data and barely have data.
Sent from my Evo LTE via Tapatalk
Horrible service last 2 days here in Orlando.
Update - Sprint says to place phone in cdma only. They are working on towers in Central Florida.
Sent from my EVO using Tapatalk 2
mcobrandon said:
Horrible service last 2 days here in Orlando.
Update - Sprint says to place phone in cdma only. They are working on towers in Central Florida.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
They are telling me the same thing...
I'm in Houston..
duvalbmarley said:
I had my EVO replaced from best buy today because sprint said my 3g should be working.. new EVO still no 3g ..my 3d has data so it has to be a prl or network problem I'm in Florida
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Ive had it to where 3g is on, dies then turns on in 3 min....Duval County Jax fL i presume?

Chicago 3G speed improvement

3G speeds Chicago. Took only prl update NOT software update and am experiencing actual USABLE 3G speeds!,very exciting stuff just hit 2.1 mgbs down on speedtest. Net app. PRevious best prob around 1.5 but that was off peak. Anyone else in chi or burbs seeing same?
Sent from my EVO using xda premium
Actually yes. I'm in the southwestern burbs.
Sent from my EVO using xda app-developers app
ive noticed this also
I'm in chicago over by elston and lawrence, and my speed tests just got me 500kbps down, 60kbps up. This is pathetic 3g coverage, and its with full bars and its almost 11pm at night.
I'm 20 miles west of clevland and speeds here seemed to be a lot better here also.. will check when im downtown tomorrow
I think this has less to do with PRL updates and more to do with NV. I experienced this same thing earlier this week. The increased speeds have gone since then. I also took the new PRL but am getting the speeds I normally get. I am getting increased upload speeds with the new radio, however.
http://forum.xda-developers.com/showpost.php?p=28484087&postcount=26
im out of town in vegas at the moment and doesn't matter how many updates you get your gonna get pounded (screwed) when it comes to 3g when on the strip so when im back in lemont (little south west of chicago) ill do some tests. i averaged 1.1mbps at my house and crap everywhere else so hopefully this update fixes everywhere else thats not my house haha
I live in Plainfield and have absolutely horrible 3G. (just started a new 2year about 5 days ago) but to my understanding theyre implementing 4g LTE int othe towers and upgrading the 3g network aswell.
No wonder sprint has unlimited data, their network is crap.
Sent from my HTC One X using xda app-developers app
PhxkinMassacre said:
im out of town in vegas at the moment and doesn't matter how many updates you get your gonna get pounded (screwed) when it comes to 3g when on the strip so when im back in lemont (little south west of chicago) ill do some tests. i averaged 1.1mbps at my house and crap everywhere else so hopefully this update fixes everywhere else thats not my house haha
Click to expand...
Click to collapse
I hear you and that is completely true now. Ironically two years ago on my og EVo at the M. Bay events center( I was at a conference with a workgroup) I was the ONLY one of us to get great download speeds (or even a stable connection actually -Nada on vzn, tmo, att). Now, I maybe it was tower placement, but Compare that to what you are experiencing now, but and I experienced while there in May. W.T. F. H a p p e n e d I just don't get it?
Sent from my EVO using xda premium
`Ghost` said:
I live in Plainfield and have absolutely horrible 3G. (just started a new 2year about 5 days ago) but to my understanding theyre implementing 4g LTE int othe towers and upgrading the 3g network aswell.
Click to expand...
Click to collapse
Hey I do too, how's it going neighbor?
I have decent 3g, as shown above, at least since the PRL update. Haven't done the OTA yet. I'm near downtown Plainfield though, close to where the YWCA is (and that middle school) by Wallin. Are you on the southern side?
Sent from my EVO using xda app-developers app
PsiPhiDan said:
Hey I do too, how's it going neighbor?
I have decent 3g, as shown above, at least since the PRL update. Haven't done the OTA yet. I'm near downtown Plainfield though, close to where the YWCA is (and that middle school) by Wallin. Are you on the southern side?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Hey neighbor! Im by catonfarm and countyline road. Close to Plainfield South High School.
I have noticed better speeds and connectivity since the PRL update.
im still nervous about doing the other update
Anyone in the Northwest Suburbs experiencing issues with service? I can make calls, but only receive calls when I'm talking on the phone already. I'm also having problems receiving text messages. I will get them about 45 minutes late. Was wondering if it was my phone or an EVO issue. I didn't have any problems with my original EVO.
Also, tried to update prl, profile, the works.
In the downers grove area, close to Lombard.
`Ghost` said:
Hey neighbor! Im by catonfarm and countyline road. Close to Plainfield South High School.
I have noticed better speeds and connectivity since the PRL update.
im still nervous about doing the other update
Click to expand...
Click to collapse
Oh you're over by that CVS there... I'm actually heading there in a minute, haha. I haven't S-off'd my phone, due to the risk of soft-brick, and now it looks like I have to for the OTA, which is irritating. I'll admit, I'm nervous about this too. I just want kernel source to allow devs to get CM9 or AOKP going so I don't have to worry about any of this business.
Sent from my EVO using xda app-developers app
PsiPhiDan said:
Oh you're over by that CVS there... I'm actually heading there in a minute, haha. I haven't S-off'd my phone, due to the risk of soft-brick, and now it looks like I have to for the OTA, which is irritating. I'll admit, I'm nervous about this too. I just want kernel source to allow devs to get CM9 or AOKP going so I don't have to worry about any of this business.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
we should meet up sometime and discuss our phones! =D
`Ghost` said:
we should meet up sometime and discuss our phones! =D
Click to expand...
Click to collapse
Haha sure, and hopefully discuss LTE speeds in Plainfield!
I was wrong though, Drauden and Caton Farm is the CVS... close enough though, haha.
Sent from my EVO using xda app-developers app
sometime soon. the4yre working on the network in our general area. Hit me up, ill buy you a beer. =)
Im in wheaton nothing yet w my moms phone
Sent from my HTC Evo 4G using xda premium
champ052005 said:
Anyone in the Northwest Suburbs experiencing issues with service? I can make calls, but only receive calls when I'm talking on the phone already. I'm also having problems receiving text messages. I will get them about 45 minutes late. Was wondering if it was my phone or an EVO issue. I didn't have any problems with my original EVO.
Also, tried to update prl, profile, the works.
In the downers grove area, close to Lombard.
Click to expand...
Click to collapse
I have the same issue, and can even reproduce the behavior by calling my phone from my wife's. 9 out of 10 times it misses the call at my house. Strangely enough, if I toggle GPS on, I consistnently get 8 out of 10 calls... that's without an active lock too. Very strange to say the least.
I've noticed huge improvements! When I'm at the gym tomorrow I'm going to try facebook out cause whenever I tried before it would take forever to load. I just can't wait for lte to go live for us in the suburbs.
Sent from my EVO using xda premium

Sprint canceled my contract. Excessive roaming

So sprint canceled my contract this morning for excessive roaming is the cause no warning, or letter sent out. Where i live i always roam without having to use roam control. I have seven days to port my number to another carrier. Thinking about going to straight talk any thoughts??
lumbee said:
So sprint canceled my contract this morning for excessive roaming is the cause no warning, or letter sent out. Where i live i always roam without having to use roam control. I have seven days to port my number to another carrier. Thinking about going to straight talk any thoughts??
Click to expand...
Click to collapse
Lucky you....if you got the $$ got to verizon or what ever carrier is good in your area.
yea ive been with sprint for 8 yrs. Never tried any other carrier 800min is sprints cap on roaming voice service, Im lookin at verizon and trying to figure out what is there best phone. I currently have the Evo LTE and my wife has the GS3.
Is your ESN bad now? Or can you resell your phone.
You should find out which network you are roaming on, and hope their plans are not too steep.
You can use the app Not Roam Control from the play store to figure out which network you are roaming on.
Sent from my EVO using xda app-developers app
T-Mobile has unlimited data...Data is all that matters to me. Give me 100 mins and unlimited data
Try out http://sensorly.com/ that way you can find out what carrier has the best coverage in your area
Sent from my EVO using xda premium
El_Colombiano said:
T-Mobile has unlimited data...Data is all that matters to me. Give me 100 mins and unlimited data
Click to expand...
Click to collapse
Without coverage unlimited data is pointless. TMobile doesn't even cover the entire interstate corridors in my area. And missing an entire decently sized city.
Sent from my C64 w/Epyx FastLoad cartridge
Verizon, dude!!!
Sent from my LTEVO via XDA Premium
Just go Verizon and be done with it.. Either pick up the galaxy s3 off contract or the iPhone 5 and go month to month. Then when/if something big drops this winter for Verizon you can sign a contract and get the phone you want subsidized.
I'd go with iPhone 5 so I know I'm going to get back at least 80% of my money when I'd sell it for what ever Android device Verizon gets soon.
Sent from my EVO using xda premium
digiblur said:
Without coverage unlimited data is pointless. TMobile doesn't even cover the entire interstate corridors in my area. And missing an entire decently sized city.
Sent from my C64 w/Epyx FastLoad cartridge
Click to expand...
Click to collapse
Well yeah. They have fantastic coverage here so it's all up to the coverage.
lumbee said:
So sprint canceled my contract this morning for excessive roaming is the cause no warning, or letter sent out. Where i live i always roam without having to use roam control. I have seven days to port my number to another carrier. Thinking about going to straight talk any thoughts??
Click to expand...
Click to collapse
So... did you get to keep the phone?
Sent from my Nexus S 4G
lumbee said:
So sprint canceled my contract this morning for excessive roaming is the cause no warning, or letter sent out. Where i live i always roam without having to use roam control. I have seven days to port my number to another carrier. Thinking about going to straight talk any thoughts??
Click to expand...
Click to collapse
They actually sent me a letter and I'm, again, very unsure if how to proceed. You see, I have had every iteration of the "evo" moniker with sprint. I've always had stellar service inside my house and out into my neighborhood going back to my og EVO on wimax and even further to my mogul... The reason I feel like I got punched in the gut...? I haven't freaking moved! So, to review, 6 years in the same spot with relatively great service -get the 4g lte -2 months later im sent a warning letter explaining basically I better stop roaming or I will be dropped as a customer (of 11 years btw). Best part: (wait for it)...Live in gf has an S3 (sprint) And hasn't roamed and sits on LTE all day... It's times like these I feel like I have to be part of a f*/??g twighlight zone episode. Wish I could help but I don't have a clue what to do about my own similar situation..
Sent from my EVO using xda premium
yea i think i may go with verizon and get the gs3 along with my wife. Then if they get the note2 i can sell my gs3, sprint gs3, and Evo Lte. To get the note2.:good: plus id only be paying 15 dollars more a mo. but with the faster service and more coverage i think its worth it.
So lemme get this straight. You can buy a subsidized phone. Get kicked off your contract. Then you get to kelp your phone?
Sent from my Nexus S 4G
Ipclark1,
Ask sprint to exchange your current phone for the gs3 to fix the roaming problem.
Sent from my EVO using xda app-developers app
freshlysqueezed said:
Ipclark1,
Ask sprint to exchange your current phone for the gs3 to fix the roaming problem.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
+1 lol
freshlysqueezed said:
Ipclark1,
Ask sprint to exchange your current phone for the gs3 to fix the roaming problem.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Thanks I will be doing this after work and updating the board.
Sent from my EVO using xda premium
---------- Post added at 04:16 PM ---------- Previous post was at 04:04 PM ----------
filmaker said:
+1 lol
Click to expand...
Click to collapse
Yo giggles do u have any advice for me bro?
Sent from my EVO using xda premium
Well I guess I'm next. Me & almost everybody in my area. Sprint's service has been horrible these last couple weeks. I roam over half the time. Can't tell you how many dropped calls or unable to make calls or how many unable to send messages or the double, triple sometimes 6 or 7 duplicate messages I get when I finally do get service. I know this area is due to get LTE soon but something has to give. And all I get from Sprint is "We aren't seeing any outages in your area" instead of just saying we're working on the towers. Kinda wish they would kick me off. Might be time to change up.
Sent from my EVO using Xparent SkyBlue Tapatalk 2
klbjr said:
Well I guess I'm next. Me & almost everybody in my area. Sprint's service has been horrible these last couple weeks. I roam over half the time. Can't tell you how many dropped calls or unable to make calls or how many unable to send messages or the double, triple sometimes 6 or 7 duplicate messages I get when I finally do get service. I know this area is due to get LTE soon but something has to give. And all I get from Sprint is "We aren't seeing any outages in your area" instead of just saying we're working on the towers. Kinda wish they would kick me off. Might be time to change up.
Sent from my EVO using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse
Same here. Service is manageable at home. But 7 miles away here at work I'm roaming. Sucks since I'm in a metro area but I dunno what to do anymore. One tech says one thing; other tech says another.
Sent from my EVO
klbjr said:
Well I guess I'm next. Me & almost everybody in my area. Sprint's service has been horrible these last couple weeks. I roam over half the time. Can't tell you how many dropped calls or unable to make calls or how many unable to send messages or the double, triple sometimes 6 or 7 duplicate messages I get when I finally do get service. I know this area is due to get LTE soon but something has to give. And all I get from Sprint is "We aren't seeing any outages in your area" instead of just saying we're working on the towers. Kinda wish they would kick me off. Might be time to change up.
Sent from my EVO using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse
This happened to me for over 3 weeks and I had made several calls to CS but to no avail. I was just about to head into the sprint store and demand an s3 or no ETF when I canceled my contract. After my final call, just before I was headed to my car I noticed that I had 4g lte.

WTF is up with Sprints LTE

So one week I have LTE at my house, and not at my work, then I get super strong LTE at work and it goes back to 3G at my house. Sometimes I get both, today I don't have LTE at either place. Does anyone know why Sprint can't just leave LTE on and leave the sh** alone???
Verizon is sure looking better and better when my contract is up in December.
Anyone else experiencing this off and on crap?
Sent from my EVO using xda app-developers app
SoFaKiNgStOkeD said:
So one week I have LTE at my house, and not at my work, then I get super strong LTE at work and it goes back to 3G at my house. Sometimes I get both, today I don't have LTE at either place. Does anyone know why Sprint can't just leave LTE on and leave the sh** alone???
Verizon is sure looking better and better when my contract is up in December.
Anyone else experiencing this off and on crap?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Check to see if they have officially announced it in your city.. If not then they are testing it and you should be getting LTE very effin soon =]
Google Nexus 4
This happened to me for about 2 weeks and then I had constantly LTE. Before this happened my area had no LTE
Sent from my EVO using xda premium
Best option: ditch sprint
2 months in sprint talk is 2 years in real life. Verizon has very deep pockets even if its a little more costly they're the better option
Sent from my EVO using Tapatalk 2
I'm not sure what area you are in, but I'm in hartland, MI. and I was in my local store today and the guy said he had one of the tower techs in there and they said they were waiting on hardware to update the the towers so they put it on hold and went back to the west side of the state until they get more. I can't complain because something is getting done and the tower in Howell was the first one in MI. to get updated, so it won't be long.
Sent from my EVO using xda premium
They brought their kid to work & they kept flipping the LTE switch on and off.... Relax man they are testing it.
Its still icy in the middle, let it cook.
Most of us had that happen pre rollout, now I get a constant LTE connection.
Sent from my EVO using xda premium

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