Anyone else having 3g problems? - Sprint HTC EVO 4G LTE

My phone will disconnect 3g and just stay off till I reboot or go in and manually turn off the internet connection and turn it back on..
Sprint is trying to tell me that everybody is having the same problem and there should be an OTA sent out to fix the problem..
Thanks

I did and ran PRL and profile updates
sent from my EVO LTE

Spyderekz said:
I did and ran PRL and profile updates
sent from my EVO LTE
Click to expand...
Click to collapse
I've done that so many times I've lost count....lol

Mine does it as well . Don't know if its the phone or sprint working on the towers . I called and they told me they were working on towers in my area. They said they shut one off and the other towers around there have to pick up for the one that's getting worked on. But its annoying
Sent from my EVO using xda premium

parmend said:
Mine does it as well . Don't know if its the phone or sprint working on the towers . I called and they told me they were working on towers in my area. They said they shut one off and the other towers around there have to pick up for the one that's getting worked on. But its annoying
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I live and work in completly different parts of the city and it doesn't matter where I am. I can't get it to hook back up for more than 10 min sometimes..

I had my EVO replaced from best buy today because sprint said my 3g should be working.. new EVO still no 3g ..my 3d has data so it has to be a prl or network problem I'm in Florida
Sent from my PG86100 using xda premium

Op and others having this issue. it's not the phone but the network. This is happening in areas where lte will be launched in the near future.
Sent from my HTC One X using xda premium

nunyabiziz said:
Op and others having this issue. it's not the phone but the network. This is happening in areas where lte will be launched in the near future.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I see! So they sold me a phone that won't operate on the old network?
Way to go sprint!

Yep, I have the same problems. The 3G connection is a joke. I was dealing Sprint yesterday to get my phone replaced and the guy asked how I liked it. I told him the 3G connection sucks and he said they were working on the towers.
I think it's bull****. I just love paying for ****ty service.

cubbieswin said:
Yep, I have the same problems. The 3G connection is a joke. I was dealing Sprint yesterday to get my phone replaced and the guy asked how I liked it. I told him the 3G connection sucks and he said they were working on the towers.
I think it's bull****. I just love paying for ****ty service.
Click to expand...
Click to collapse
I've replaced my phone twice! I'm glad I'm not he only one that's having problems..

Another problem I'm having..
Weather widget won't update(everything in enabled) and I'm getting roaming notices every 20 min.

How do we know when LTE is live on the phone? Does the icon show?

Yeah having the same issues as you guys. 3G will just suddendly drop & I'll start roaming for no reason. I'm not doubting that Sprint is working on the towers but it is also something going on with this phone because my wife's E4GT is having none of these issues.

LTE shouldn't have anything to do with our 3g connection should it?

If they are goofing with towers than maybe. I'm just curious how do we know when Lte is live on our phones.

Ever since I tried unlocking the bootloader and installing a recovery my phone will not connect to 3G. It will either have no data connection at all or 1X. I have done so many update profiles and update PRL's and nothing seems to help.
The only way I can get 3G to come back now is if I set the network mode to "CDMA Only" then 3G comes back, but when I first got the phone I had it in "CDMA/LTE" and 3G was fine. I don't know what to do now.

Having the exact same 3G issues as the rest of you. Sprint had me reset the phone provisioning with the MSL code, do a PRL update, and Firmware update and nothing worked. My 3G down speeds avg. 0.24 Mbps and cuts out every now and then. The Rep said she would call me back today to see if the changes helped. The bad thing is we are all patient about not having LTE yet but it is ridiculous that our 3G speeds are the worst in the business now and almost nonexistent. ATT, T-Mobile, and VZ should make a commercial saying who cares if you have unlimited data when you have the slowest data and barely have data.
Sent from my Evo LTE via Tapatalk

Horrible service last 2 days here in Orlando.
Update - Sprint says to place phone in cdma only. They are working on towers in Central Florida.
Sent from my EVO using Tapatalk 2

mcobrandon said:
Horrible service last 2 days here in Orlando.
Update - Sprint says to place phone in cdma only. They are working on towers in Central Florida.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
They are telling me the same thing...
I'm in Houston..

duvalbmarley said:
I had my EVO replaced from best buy today because sprint said my 3g should be working.. new EVO still no 3g ..my 3d has data so it has to be a prl or network problem I'm in Florida
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Ive had it to where 3g is on, dies then turns on in 3 min....Duval County Jax fL i presume?

Related

Data connectivity issues with sprint network on EVO LTE ?

Has anyone had issue with losing Data connectivity on and off?
For the past 2-3 days i have been losing data connectivity and force to turn on - off the data switch in order for it to get back on.
Two hard reset with no success.
I am in St Louis MO.
Nope mine hasn't turned off but it has just paused... But that could be my area...
Yes. Mine loses data about 20 times a day. If not more. It's starting to become unbearable.
Sent from my EVO using xda premium
Are any of you that are having problems in a first or second round LTE deployment area? I'd read that, as annoying as it may be, it may be evidence that they're actively working on lte sites..
Sent from my EVO using Tapatalk 2
I did called sprint and they did a data reset with the ##3282# seems to have done the trick, you might want to make sure you mobile network is set to CDMA only unless your in a LTE area.
Sent from my EVO 4g LTE
I do live about 3-1/2 hours away from Kansas City Mo.
Anyone from St Louis area having the same issue ?
I was having the same issue. I couldn't even get above 50kpbs down the last couple days. I called sprint and the did something from their end and told me to update profile on my end. Now I'm back up to 300-800 kpbs which is normal in my area but crappy none the less. I am on the border of a first and second round market but closer to second. Hoping 1st round reaches my house.
Sent from my cm_tenderloin using Tapatalk 2
I'm in north Texas and ill lose it a couple times a day
Sent from my EVO using Tapatalk 2
I seem to have a lot of issues around st louis my main areas are south county and jefferson county and ill suddenly have no data for no reason st louis doesn't have an official tier for LTE
Sent from my EVO using XDA
Yes, my doing same thing. I went in and did the PRL update through *2 and mine seems better. Also had slow speeds, but that seems better now too
Sent from my EVO using xda premium
I do live about 3-1/2 hours away from Kansas City Mo.<br />
Anyone from St Louis area having the same issue ?
Click to expand...
Click to collapse
I'm about 30 miles out of St Louis and the data keeps disconnecting a 100 times a day.
Sent from my EVO using xda premium
I'm in grand rapids, MI, and have dozens of data connectivity warnings in various apps, despite being on my home wifi. Texts come through very delayed too. I'm in a round 2 LTE city... Toggling airplane mode fixes things...
yup
I'm in the same city as tmuka and I'm in a similar boat only worse cause I live out by the airport. Looking into playing with the options in epst to see if anything can be made better for day to day since lte isn't an option and most free hotspots are slower than the 3g sometimes.
Sent from my rooted EVO LTE using XDA
I'm near the airport too! 36th & Shaffer...
I'm 36th and East Paris. Had good wimax on my of evo and almost tempted to go back.
Sent from my EVO using XDA
If I didn't have great wifi I'd be bummed, ns4g was great too, but EVOLTE camera and overall speed is awesome!
tmuka said:
If I didn't have great wifi I'd be bummed, ns4g was great too, but EVOLTE camera and overall speed is awesome!
Click to expand...
Click to collapse
I agree, the picture quality is great!
EDIT: Okay, just called sprint and used the dial reset and it works!

not getting LTE, why? ROM?

I haven't seen LTE or 4G on my phone once. This is really odd because I live blocks from the KC sprint campus. I have even driven into their parking lot and sitting there got only 3G still.
I know this has to be on my end because there's no way that in their own campus in their main center they don't have a tower running it since this was the first location to receive LTE. Is this something that could be dependent on the ROM i'm using. I'm running viper 1.21 which others have said they get LTE with so I don't think it's that.
Do I need to possibly flash a new radio? Is there something else going on?
Yeah, ur not in an LTE area. Either that or Idk find someone with an EVO and see if they get LTE in the same spot.
Sent from my EVO using xda premium
Have you tried toggling between CDMA only and CDMA + LTE?
Have you updated your PRL+Profile?
Rxpert said:
Have you tried toggling between CDMA only and CDMA + LTE?
Have you updated your PRL+Profile?
Click to expand...
Click to collapse
I haven't tried toggling to CDMA and then back to LTE, I'll give that a go.
I know for sure I'm in an LTE area because KC is the first and I live directly next to their huge campus here. I have a few friends who work for them, actually everyone in this town has worked for them at one point or another, lol. And they said we do have it in this area now.
skullkandy said:
I haven't tried toggling to CDMA and then back to LTE, I'll give that a go.
I know for sure I'm in an LTE area because KC is the first and I live directly next to their huge campus here. I have a few friends who work for them, actually everyone in this town has worked for them at one point or another, lol. And they said we do have it in this area now.
Click to expand...
Click to collapse
Well try that and get back to us
The campus is in overland park and they haven't finished the rollout for all of KC.
Sent from my EVO using xda premium
erichj said:
The campus is in overland park and they haven't finished the rollout for all of KC.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
correct. I always say KC because anyone outside of this area doesn't know OP. I live a just a couple blocks from that campus. I thought this was the first area scheduled for the roll out. At least I know why I haven't seen it yet. thank you.
Rxpert said:
Well try that and get back to us
Click to expand...
Click to collapse
i gave it a go and no LTE yet, so I think erichj must be right and the rollout is not complete.
Strange that they wouldn't start with their own campus. But I guess I was just spoiled by t-mobiles insanely fast network speeds before switch to sprint. Kinda a bad decision on my part but I thought I wanted an Iphone, until I had it a couple days and took back that turd to get another android phone. By that point I was stuck in to a sprint contract with dial-up speed.
LTE is spotty even in the city
Sent from my EVO using Tapatalk 2
lte is spotty for me here in dallas.
The network isn't done. Even in cities where LTE is live.
Sent from my EVO using Tapatalk 2
I was on the Sprint campus tonight and had to reboot my phone to get it to pick up 4g. Sometimes that's the only thing that will work . Network is only about 40% build out around the KC market right now.
Have you updated your radio and prl?
Sent from my Transformer TF101 using xda premium
It definitely is spotty. I was able to get LTE in the legends but it would randomly switch to 3G even if I was in the same spot.
Sent from my EVO using Tapatalk 2
Iive up north of the river by the airport and I only saw the 4g icon once while eating a chicken fried steak at corner cafe in Riverside. I only had it long enough to download speedtest.net app and it reported 8M download and 8M upload. Pretty good but then it switched to 3g again
Hopefully it gets better soon!
Sent from my EVO using xda premium
Im in Odessa most of the time, anyone have an idea when it might get yo the Odessa Tx area.???
Sent from my EVO using xda premium

No mobile data/gps

Anybody ever have a problem were their mobile data stops working? WiFi and voice works just fine.My phone shows a 3G signal and good signal strength but when I turn off wifi I get no data. I don't think its the ROM cause I've flashed 3 different ROM and I have the same problem with each. I updated my profile and PRL but it didn't change anything. I got this phone(EVO LTE) on day one and data has always working fine but his just started yesterday.
Any advice is greatly appreciated.
mine just started this today around 2pm. getting ready to call sprint now that im home.
Im about to do the same. If I find a fix ill post it here.
Sent from my EVO using xda app-developers app
Antimus82 said:
Im about to do the same. If I find a fix ill post it here.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
mine wont even accept calls now. wife and daughter said they kept calling me to ask what i wanted for dinner and i never answered. just tryed calling myself from there phones and my house.........phone never rang.
Mine did the same thing around the same time... I was without data for about 5 hours.. when in went to the spent store it started working again, where are y'all located at?
Sent from my Nexus 7 using xda premium
I'm located in Dallas. So I just got off the phone with sprint tech support and they had me dial some code on my phone to bring up a menu I never seen before to reset some setting and my data and gps is now working. They only bad part is that my mobile data only works now when my phone is set go CDMA only and not LTE/CDMA. That sucks cause they do have LTE in my area.
Sent from my EVO using xda app-developers app
I am having the same problem in Ft Worth. Started this afternoon. I can get 3g data if I set the data to eVdo only. If I set it to cdma I can only get 1x. If I set it to cdma/evdo/lte auto I get no data. I am hoping this means Sprint is working on the towers.
Noel
Sent from my EVO using Tapatalk 2
The sprint tech I talked to said that this happens if they are working on the towers. I hope so too. Ever since LTE went live a few weeks ago I've had a 4g signal for about 10 total minutes and I go to downtown Dallas often.
Sent from my EVO using xda app-developers app
Antimus82 said:
The sprint tech I talked to said that this happens if they are working on the towers. I hope so too. Ever since LTE went live a few weeks ago I've had a 4g signal for about 10 total minutes and I go to downtown Dallas often.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I'm having the exact same issue, and I'm in Ft Worth. Let us know if you find a way to stay on CDMA/LTE and still get data.
I woke up this morning and put my phone on LTE/CDMA mode....then turned aireplane mode on for about 2min and back off and now my mobile data/GPS is working on LTE/CDMA mode.....weird I'm glad.
Sent from my EVO using xda app-developers app
I'm in San Antonio and I was experiencing it.. now I have data again, but one strange thing is, my phone losses data when my phone goes to sleep and when I wake it up data comes back on :-\
Sent from my Nexus 7 using xda premium
Can you please publish the procedure that Sprint had you execute to get that menu?! Thx!
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
My data started working again this morning. Still the same crappy 3g. It is funny, if I select evdo only my speeds double. On auto mode is get between 50 & 100 kbps, if I select evdo I get between 200 & 300 kbps. I still don't have lte at home, Haltom City. I have seen lte for a few minutes at a time at work, Meacham & Blue Mound Rd.
Noel
Sent from my EVO using Tapatalk 2
The Los Angeles metro area is spotty as well. Hopefully, all the towers will be deployed soon.
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
The sprint tech has to dial: ##3282# and select Edit mode(i can't remember the password he gave me) From there we went to advanced to verifty my MSID. That was corect so we didn't change anything. He said he reset the data on my phone and asked me restart it. After that he had me go into my mobile network settings and disable domestic data and select CDMA mode only and restart again. It's worked fine ever since.
Sent from my EVO using xda app-developers app

Possible network issues

I live in a 3g only area, and today my phone has started showing 4g sporadically.
When the phone shows 4g my data stops working and then all data cuts out and 3g comes back.
I'm running viper Rom with snuzzo kernel. Could this be a software issue? The Verizon website does not have my city listed for current or upcoming 4g availability.
Sent from my ADR6425LVW using xda app-developers app
iHateWebOS said:
I live in a 3g only area, and today my phone has started showing 4g sporadically.
When the phone shows 4g my data stops working and then all data cuts out and 3g comes back.
I'm running viper Rom with snuzzo kernel. Could this be a software issue? The Verizon website does not have my city listed for current or upcoming 4g availability.
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
if you know you are in a city with no 4g and dont plan on getting it soon, why not change it to CDMA only? The phone might think its getting a signal from a 4g tower and its causing it to switch like that
synisterwolf said:
if you know you are in a city with no 4g and dont plan on getting it soon, why not change it to CDMA only? The phone might think its getting a signal from a 4g tower and its causing it to switch like that
Click to expand...
Click to collapse
This has never happened before today, so I was hoping it was me getting 4g in my area.....
I tried the cdma only setting, and my data as a whole is spotty now. My wife's thunderbolt is doing the same thing now.
Is this what its like when they flip the 4g switch? Does anybody else remember when 4g came on in there area?
Sent from my ADR6425LVW using xda app-developers app
iHateWebOS said:
This has never happened before today, so I was hoping it was me getting 4g in my area.....
I tried the cdma only setting, and my data as a whole is spotty now. My wife's thunderbolt is doing the same thing now.
Is this what its like when they flip the 4g switch? Does anybody else remember when 4g came on in there area?
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
they might be testing the 4g radio in your area and it that might be causing it. give it a couple of days, if it doesnt fix you might want to as a vzw rep. for me it was back when tbolt launched when we got 4g
What ROM are you using? I know that on some ROMS, like cyanogenmod, it's actually best to keep phone on the setting that supports multiple data modes.
I live in a town of 15k and we just got 4G, so u may get it after all...
Sent from my Rezound using Tapatalk 2

[Q] Sprint

Is anyone else having issues with data connection with HTC one max? I have already swapped out for new phone and still having same issues. I live in LTE coverage and cant even get 3G. Wife has sprint and has no issues. Any ideas?
Thanks
I'm having similar problems, I usually switch to cdma only when texts stop sending. I'm sure it's just a radio issue, hopefully it will resolve itself on the next update.
I had that problem with a one but so far so good on the Max
Sent from my HTC0P3P7 using Tapatalk
What kind of signal strength are Sprint customers getting? I am in a good area for service and get almost no connection.. like the max but uggggg....
Sent from my HTC MAX using XDA Premium HD app
im in LA and have no issues with sprint spark at all. Im getting LTE (no doubt 800mhz) inside my place whereas no other sprint phone has ever. i am coming from the htc one and it never got lte in the house. the max is though...
and call me simple but I love when the spark icon animates...
this is a definite read:
http://s4gru.com/index.php?
how is the signal inside of your house or other buildings?
I used to have Sprint, and needed an AirRave to work inside my house
FEELTHEPAIN said:
Is anyone else having issues with data connection with HTC one max? I have already swapped out for new phone and still having same issues. I live in LTE coverage and cant even get 3G. Wife has sprint and has no issues. Any ideas?
Thanks
Click to expand...
Click to collapse
Some Sprint Tri-band phone users have had the issue where they can either stay on LTE and get no texts/calls, or it goes from LTE to 3G, but not back, until airplane mode or a restart happens . This is due to the towers in question needing an upgrade. At the worst, it should be fixed by the end of the year.
The only problem I'm experiencing is that my data icon doesn't go away when Im on wifi, anyone else have this problem or a possible fix?
Sent from my HTC0P3P7 using xda app-developers app
When I do get a signal its never more than 2 bars. Does anyone switch data from cdma/LTE to automatic?
HTC 1 MAX
When I had my Evo 4G LTE I had 4G with no issues, I'm my neighborhood & home. Barely getting 3G on my One Max...
Sent from my HTC0P3P7 using XDA Premium HD app
Sprint Spark: theoretical speeds are theoretical
http://www.androidcentral.com/sprint-spark-theoretical-speeds-are-theoretical
Sent from my HTC Butterfly s using xda premium
Dorenda said:
When I had my Evo 4G LTE I had 4G with no issues, I'm my neighborhood & home. Barely getting 3G on my One Max...
Sent from my HTC0P3P7 using XDA Premium HD app
Click to expand...
Click to collapse
I have quite the opposite situation of you. Coming from my Galaxy Nexus it feels like I have totally new service. I get LTE at places where I barely got 3G on my Nexus.
Looks like I will be going back to AT&T. Data is too important to take the chance that it could get better with new/different radio... Really like the Max ... Service just suxs ...
HTC 1 MAX
I guess sprint users have received a software update for this issue...
No.. I am still having issues..
HTC 1 MAX
Have you guys been able to use lte while on the phone? Mine seems to cut all data while on the phone. Back with my note 2 I could only use lte when on the phone.
Sent from my HTC0P3P7 using xda app-developers app
there was a post somewhere about the data/lte/phone issue; it had to do with the new Spark network they are rolling out, and if I remember correctly, some of the new areas were undergoing a "fix" to remedy this, and was going to be done b4 the end of the year..
I have no problems with this outside of Chicago, where I think our Spark network is "completed"..
smoke this over...
http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/
marctronixx said:
http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/
Click to expand...
Click to collapse
I've had the evo 4g LTE for 1.5 years now.... and really one of my few gripes is the phone does not hold/acquire an LTE signal very well when compared to my wife's s3.... often times she'll have LTE and I'll be stuck on 3g...
I was all set to buy a note3 jan 1. when I am upgrade eligible... but this phone intrigues me and it appears to be $200 cheaper.
I'd really feel dumb to get another HTC phone only to have the same LTE connection issues (btw I live in chicago market)....
I live in the Chicago Market,(burr ridge area) and have fantastic signal now, both for data and for calls, with the new maxx, and my wife has a ONE, and has no issues either..

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