Anybody ever have a problem were their mobile data stops working? WiFi and voice works just fine.My phone shows a 3G signal and good signal strength but when I turn off wifi I get no data. I don't think its the ROM cause I've flashed 3 different ROM and I have the same problem with each. I updated my profile and PRL but it didn't change anything. I got this phone(EVO LTE) on day one and data has always working fine but his just started yesterday.
Any advice is greatly appreciated.
mine just started this today around 2pm. getting ready to call sprint now that im home.
Im about to do the same. If I find a fix ill post it here.
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Antimus82 said:
Im about to do the same. If I find a fix ill post it here.
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mine wont even accept calls now. wife and daughter said they kept calling me to ask what i wanted for dinner and i never answered. just tryed calling myself from there phones and my house.........phone never rang.
Mine did the same thing around the same time... I was without data for about 5 hours.. when in went to the spent store it started working again, where are y'all located at?
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I'm located in Dallas. So I just got off the phone with sprint tech support and they had me dial some code on my phone to bring up a menu I never seen before to reset some setting and my data and gps is now working. They only bad part is that my mobile data only works now when my phone is set go CDMA only and not LTE/CDMA. That sucks cause they do have LTE in my area.
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I am having the same problem in Ft Worth. Started this afternoon. I can get 3g data if I set the data to eVdo only. If I set it to cdma I can only get 1x. If I set it to cdma/evdo/lte auto I get no data. I am hoping this means Sprint is working on the towers.
Noel
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The sprint tech I talked to said that this happens if they are working on the towers. I hope so too. Ever since LTE went live a few weeks ago I've had a 4g signal for about 10 total minutes and I go to downtown Dallas often.
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Antimus82 said:
The sprint tech I talked to said that this happens if they are working on the towers. I hope so too. Ever since LTE went live a few weeks ago I've had a 4g signal for about 10 total minutes and I go to downtown Dallas often.
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I'm having the exact same issue, and I'm in Ft Worth. Let us know if you find a way to stay on CDMA/LTE and still get data.
I woke up this morning and put my phone on LTE/CDMA mode....then turned aireplane mode on for about 2min and back off and now my mobile data/GPS is working on LTE/CDMA mode.....weird I'm glad.
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I'm in San Antonio and I was experiencing it.. now I have data again, but one strange thing is, my phone losses data when my phone goes to sleep and when I wake it up data comes back on :-\
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Can you please publish the procedure that Sprint had you execute to get that menu?! Thx!
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My data started working again this morning. Still the same crappy 3g. It is funny, if I select evdo only my speeds double. On auto mode is get between 50 & 100 kbps, if I select evdo I get between 200 & 300 kbps. I still don't have lte at home, Haltom City. I have seen lte for a few minutes at a time at work, Meacham & Blue Mound Rd.
Noel
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The Los Angeles metro area is spotty as well. Hopefully, all the towers will be deployed soon.
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The sprint tech has to dial: ##3282# and select Edit mode(i can't remember the password he gave me) From there we went to advanced to verifty my MSID. That was corect so we didn't change anything. He said he reset the data on my phone and asked me restart it. After that he had me go into my mobile network settings and disable domestic data and select CDMA mode only and restart again. It's worked fine ever since.
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Related
This just started happening a few days ago. Mobile data drops out..no 3g or 1x. Seems to happen on multiple roms, think its a sprint issue. Anyone else?
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It's just a 3d issue I'm afraid...when I go from my 3d to photon, I notice better 3g connection
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I've had this phone since November & never a issue until now
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I've never had any issues like that. In fact I get service where I didn't before. Then again I'm bypassing sprint proxies.
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Try calling sprint and have them reset your signal.
#Root-Hack_Mod*Always\
Did you happen to flash the vm firmware? That could cause your described issue.
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sailio said:
I've never had any issues like that. In fact I get service where I didn't before. Then again I'm bypassing sprint proxies.
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What are you using to bypass the proxies? Where I live 3g is horrible and lately 4g is getting worse
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Welcome to Sprint's 3g lol
Yea sprint is whack in some areas.. some areas it's decent. T-mobile 3g is always consistent and heck even faster than sprint 4g sometimes. They need to improve service because it's not reliable.
Its been like that for me since my release day OG...
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soo sloow
will drop pick up in a couple days or get another carrier like Verison, flash Evo 3d to Straight Talk
yeah... sprint 3G has sucked for me for like the last 6 months. I think they are intentionally throttling down and degrading 3G quality in towers where 4G is available. that seems to be the trend I am noticing. This way, it encourages us to move off of those channels and free up traffic for others who dont have 4G. Just a theory. But my worst 3G speed / signal is in areas where 4g is available.
I broke my 3d and had to reactivate my old Hero but i cant get any data cuz the area where my account is active (Dallas 469 area code) is having issues so even all the way down here in houston i cannot get my phone to provision on the network because its pulling from Dallas where the problem is. So i have no data at all!!!! Rep said it would be next friday b4 its fixed but they will credit for the time im without data. WTF?
Sprint offered
received READY NOW service today hard reset, wipe and slate test. I'testing
My phone will disconnect 3g and just stay off till I reboot or go in and manually turn off the internet connection and turn it back on..
Sprint is trying to tell me that everybody is having the same problem and there should be an OTA sent out to fix the problem..
Thanks
I did and ran PRL and profile updates
sent from my EVO LTE
Spyderekz said:
I did and ran PRL and profile updates
sent from my EVO LTE
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I've done that so many times I've lost count....lol
Mine does it as well . Don't know if its the phone or sprint working on the towers . I called and they told me they were working on towers in my area. They said they shut one off and the other towers around there have to pick up for the one that's getting worked on. But its annoying
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parmend said:
Mine does it as well . Don't know if its the phone or sprint working on the towers . I called and they told me they were working on towers in my area. They said they shut one off and the other towers around there have to pick up for the one that's getting worked on. But its annoying
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I live and work in completly different parts of the city and it doesn't matter where I am. I can't get it to hook back up for more than 10 min sometimes..
I had my EVO replaced from best buy today because sprint said my 3g should be working.. new EVO still no 3g ..my 3d has data so it has to be a prl or network problem I'm in Florida
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Op and others having this issue. it's not the phone but the network. This is happening in areas where lte will be launched in the near future.
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nunyabiziz said:
Op and others having this issue. it's not the phone but the network. This is happening in areas where lte will be launched in the near future.
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I see! So they sold me a phone that won't operate on the old network?
Way to go sprint!
Yep, I have the same problems. The 3G connection is a joke. I was dealing Sprint yesterday to get my phone replaced and the guy asked how I liked it. I told him the 3G connection sucks and he said they were working on the towers.
I think it's bull****. I just love paying for ****ty service.
cubbieswin said:
Yep, I have the same problems. The 3G connection is a joke. I was dealing Sprint yesterday to get my phone replaced and the guy asked how I liked it. I told him the 3G connection sucks and he said they were working on the towers.
I think it's bull****. I just love paying for ****ty service.
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I've replaced my phone twice! I'm glad I'm not he only one that's having problems..
Another problem I'm having..
Weather widget won't update(everything in enabled) and I'm getting roaming notices every 20 min.
How do we know when LTE is live on the phone? Does the icon show?
Yeah having the same issues as you guys. 3G will just suddendly drop & I'll start roaming for no reason. I'm not doubting that Sprint is working on the towers but it is also something going on with this phone because my wife's E4GT is having none of these issues.
LTE shouldn't have anything to do with our 3g connection should it?
If they are goofing with towers than maybe. I'm just curious how do we know when Lte is live on our phones.
Ever since I tried unlocking the bootloader and installing a recovery my phone will not connect to 3G. It will either have no data connection at all or 1X. I have done so many update profiles and update PRL's and nothing seems to help.
The only way I can get 3G to come back now is if I set the network mode to "CDMA Only" then 3G comes back, but when I first got the phone I had it in "CDMA/LTE" and 3G was fine. I don't know what to do now.
Having the exact same 3G issues as the rest of you. Sprint had me reset the phone provisioning with the MSL code, do a PRL update, and Firmware update and nothing worked. My 3G down speeds avg. 0.24 Mbps and cuts out every now and then. The Rep said she would call me back today to see if the changes helped. The bad thing is we are all patient about not having LTE yet but it is ridiculous that our 3G speeds are the worst in the business now and almost nonexistent. ATT, T-Mobile, and VZ should make a commercial saying who cares if you have unlimited data when you have the slowest data and barely have data.
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Horrible service last 2 days here in Orlando.
Update - Sprint says to place phone in cdma only. They are working on towers in Central Florida.
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mcobrandon said:
Horrible service last 2 days here in Orlando.
Update - Sprint says to place phone in cdma only. They are working on towers in Central Florida.
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They are telling me the same thing...
I'm in Houston..
duvalbmarley said:
I had my EVO replaced from best buy today because sprint said my 3g should be working.. new EVO still no 3g ..my 3d has data so it has to be a prl or network problem I'm in Florida
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Ive had it to where 3g is on, dies then turns on in 3 min....Duval County Jax fL i presume?
For some reason i could connect to LTE for about 30 seconds before my phone would revert to 3G. no matter how many times i updated prl or profile.
Solution: used Network from app store to switch from CDMA+LTE AUTO to LTE,CDMA. now getting lightning fast LTE all the time.
Nice.
I was having the same problem, could you explain what you did exactly? There is an app called network that allows you to change this?
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tomplatz said:
Solution: used Network from app store to switch from CDMA+LTE AUTO to LTE,CDMA. now getting lightning fast LTE all the time.
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Which "Network" app did you use? Play Store shows like 19,000 apps when I search on just "network"!
Thanks!
Dave
'Network' on AppBrain: http://www.appbrain.com/app/de.mangelow.network
I'll try this out, I've been dialing *#*#4636#*#* and selecting lte/cdma, this may make it easier to switch
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Just remember...the resets when you reboot and keeps your phone from connecting to ehrpd (i think)
Still running tests
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Working good for me as soon as i changed the settings.... Been on lte since then without getting on 3g.... This is good...
Thanks
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00mred00 said:
Just remember...the resets when you reboot and keeps your phone from connecting to ehrpd (i think)
Still running tests
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Whats ehrpd ?
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App works well, good shortcut..
I just have to set it back to cdma, lte+evdo/auto when I leave an lte area.. Then 3g/4g/1x hand offs appears to function normally..
Lte+cdma lets me maintain 4g down to 1 bar otherwise it drops down to 3g for no reason I can tell..
metallized said:
Whats ehrpd ?
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Enhanced High Rate Packet Data (eHRPD). eHRPD is an enhancement of 1xEV-DO (AKA HRPD) that enables LTE to CDMA handover.
00mred00, do you know a way around this problem? I'm just not getting LTE if I don't change my network like this. Seems odd that we should have to do this at all. Is this a problem of the freshROM or a coverage problem or what?
Thanks for the intel.
It happens because sprint has flipped the switch early and less than half of lte towers are on and are still not fully powered up. The 3g signal is stronger (although slower) than the 4g.. Sprint has said that there lte isn't fully functional and that it's currently mostly for outdoor use
jshow816 said:
It happens because sprint has flipped the switch early and less than half of lte towers are on and are still not fully powered up. The 3g signal is stronger (although slower) than the 4g.. Sprint has said that there lte isn't fully fictional and that it's currently mostly for outdoor use
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I will have to try this next week when I am in an area supposedly with LTE on but it's not accessible
Yes! This works! I was having the same issue and sprint stores and tech support could never help! This definitely is the fix. Makes me so angry that it is just a setting on the phone. The people at the Sprint stores were insisting that there was nothing wrong. Dirty liars.
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jshow816 said:
It happens because sprint has flipped the switch early and less than half of lte towers are on and are still not fully powered up. The 3g signal is stronger (although slower) than the 4g.. Sprint has said that there lte isn't fully functional and that it's currently mostly for outdoor use
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This is pretty much what I have found here in Dallas. I am not convinced we we need a permanent solution for this reason.
For example...the areas I have to do this in are not officially up and running yet. (keep in mind not all of the "orange" is officially up yet either)
I continue to test it. Right now I want to say Atlanta is the furthest in completion
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I live in a 3g only area, and today my phone has started showing 4g sporadically.
When the phone shows 4g my data stops working and then all data cuts out and 3g comes back.
I'm running viper Rom with snuzzo kernel. Could this be a software issue? The Verizon website does not have my city listed for current or upcoming 4g availability.
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iHateWebOS said:
I live in a 3g only area, and today my phone has started showing 4g sporadically.
When the phone shows 4g my data stops working and then all data cuts out and 3g comes back.
I'm running viper Rom with snuzzo kernel. Could this be a software issue? The Verizon website does not have my city listed for current or upcoming 4g availability.
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if you know you are in a city with no 4g and dont plan on getting it soon, why not change it to CDMA only? The phone might think its getting a signal from a 4g tower and its causing it to switch like that
synisterwolf said:
if you know you are in a city with no 4g and dont plan on getting it soon, why not change it to CDMA only? The phone might think its getting a signal from a 4g tower and its causing it to switch like that
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This has never happened before today, so I was hoping it was me getting 4g in my area.....
I tried the cdma only setting, and my data as a whole is spotty now. My wife's thunderbolt is doing the same thing now.
Is this what its like when they flip the 4g switch? Does anybody else remember when 4g came on in there area?
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iHateWebOS said:
This has never happened before today, so I was hoping it was me getting 4g in my area.....
I tried the cdma only setting, and my data as a whole is spotty now. My wife's thunderbolt is doing the same thing now.
Is this what its like when they flip the 4g switch? Does anybody else remember when 4g came on in there area?
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they might be testing the 4g radio in your area and it that might be causing it. give it a couple of days, if it doesnt fix you might want to as a vzw rep. for me it was back when tbolt launched when we got 4g
What ROM are you using? I know that on some ROMS, like cyanogenmod, it's actually best to keep phone on the setting that supports multiple data modes.
I live in a town of 15k and we just got 4G, so u may get it after all...
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Hey guys, i have no idea what has happened, but i no longer have 4g on my phone.
First, it takes forever to actually connect to Mobile data. It shows that mobile data is on, but it says "disconnected" for at least a minute or two. Second it only connects to 3g when i know im in a 4g area, and have always gotten 4g.
I have it set to LTE/CDMA mode and have sprint connnections optimizer turned off. I have also updated prl/profile to no avail. Please help
Thanks
It's been around the posts lately about the growing problem. Try ##3282#, profile, change to 1, hit menu, commit modifications... Maybe that will help.
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Thanks, it was already set on 1.
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Well... I'm in the same boat man. But I'm actually going on a couple hours of constant lte. Man, I did everything in the book. ##786# reset, hundreds of profile and prl updates...
I flashed back to an old nandroid of superlte and its been working.
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I'm basically having the same issue. The other thing on my end is I can't update prl or profile. This sucks.
Sent from under your bed...
This happened to me the other day. What i did was turn off my mobile data and put my phone on airplane mode for a few minutes. Then i turned everything back on and my LTE worked.
Woke up this morning and my 4g was back! Guess its a tower or software issue. It seems to be randomly disappearing for no reason. Hope you guys get it solved cuz if not then the phone should've been called EVO 3G if its gonna act like this. I'm sure I haven't seen the last of this problem
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Been having similar issues for the last day or so as well. It sometimes requires me to restart the phone entirely before I get LTE back. Where are you guys around? Chicagoland area here.
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I'm in the Dallas/Fort Worth Texas area
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bennyboy78 said:
I'm in the Dallas/Fort Worth Texas area
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Im in Dallas and since middle of December i can say that my Data speeds have gone back to pre network vision days..
Right now, in my office with the 4G icon, im getting less then a meg down and between 1 and 2 megs up.
Thats 3G speeds..
Its aweful..