I recently dropped my beloved HD2 and it landed face up and the Screen shattered, I sent it off for Digitiser and LCD replacement, when phone returned it looked like new but I now have no bluetooth, FM Radio or wifi connection. I'm not sure if this was working after I dropped it as I sent it for Repair the next day but it certainly worked fine a couple of days before. The wifi will connect if I literally put the phone ontop of my Router but move more than a couple of feet away and it loses connection, bluetooth won't find any devices even if sat next to it ! Is it possible that the internal aerial has broken (if there is one) either when I dropped it or when it was repaired or is it a software problem and therefore will flashing a new Radio help. Any advice will be much appreciated - Rob
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Hi,
I'm having an ongoing problem with my Vibrant not locking onto satellites. I've tried every trick, mod and software update I could find to no avail. After visiting Samsung's web site I saw that every time somebody asked a question about the GPS not working, Samsung's response was that it's a hardware problem and to send the phone in for repair. So I did and this is what happened......
1. I call and give them the exact problem I'm having. That the phone will not see let alone lock onto a real satellite. She emails me a 2day shipping label. I taped a note to my phone also detailing the problem for the tech to see.
2. I get an email a week later saying that they're shipping my phone back to me and this is what they did (Copied from the actual email).....
Original Problem:
Technical Inquiry
GPS
Acquiring Location
Problem found:
DROP CALLS
SW,PRL,OTSL RESET
Solution:
Passed All Functional Testing
After Google'ing what SW,PRL,OTSL RESET meant and finding out that it's just software resets, I called Samsung support back. I asked them if and why the hardware wasn't repaired and reminded them that their web site, in many places says that it's a hardware problem and to send it in for repair and that my phone NEVER DROPPED CALLS. She states that it tested ok and to wait and see. She then tells me that if I receive the phone and still have the same problem, they will find another solution so I wouldn't have to send my phone in again.
3. I received the phone last night. I put my sim and battery back in and turn on the phone. I did nothing but add my gmail account back in so I can download GPSTEST from the Marketplace. After doing so I walked outside and sure enough, after 10 minutes, no satellites. Nothing. This morning I called Samsung and to make a long story short, after talking to level three support, they tell me all they can do is have me send the phone back again.
Here's my problem with Samsung.... I followed their direction and sent my phone in for repair. I twice gave them the EXACT problem I was having. Their own website states that there is a HARDWARE problem. So instead of fixing the exact problem, they find a totally different problem to "fix" instead. They never touched the actual hardware or fixed my problem. They won't take responsibility for their error and find a solution that works. They tell me they don't replace phones, only repair them so they can't send me another phone. They won't even send me a overnight shipping label so I will only be without my phone for 5 days instead of 10. The only solution to my frustration he can offer was to give me an address to send a letter of complaint.
I'm done with Samsung. Is there anybody who can offer a solution to my GPS problem. From what I can tell, it is a hardware problem. Are there any fixes out there or do I just have to get another phone (It'll never be another Samsung)?
Also.. What other recourse with Samsung do I have? It doesn't sit well with me that I just have to accept their excuses and policies that do more for them than the customer.
Thanks
I had the same issue and I just had them send me a replacement. Just go through the live chat on your account, choose the warranty/exchange option, and then tell the rep that you tried all the fixes and updates and nothing works. It took about 15 minutes before the person said they would replace mine. Also, I would talk like you know more about the phone than they do.
Hope Samsung didn't break your gps connector tab
Gps is a hardware issue on vibrant and the best you can get is 25 feet accuracy and 30 sec lock times mostly.
In your case, you do need a replacement that can at least do this much
Sent from my SGH-T959 using Tapatalk
Why didnt you simply call tmobile and have it swapped?
Did you try the self hardware fix in this forum? Worked wonders for me and many others.
Sent from my SGH-T959 using XDA Premium App
frankwhitten said:
I had the same issue and I just had them send me a replacement. Just go through the live chat on your account, choose the warranty/exchange option, and then tell the rep that you tried all the fixes and updates and nothing works. It took about 15 minutes before the person said they would replace mine. Also, I would talk like you know more about the phone than they do.
Click to expand...
Click to collapse
Was this with Samsung or T-mobile?
I had much the same experience with Samsung as cconnell11. I last talked with Samsung a month before 2.2 was available. They assured me that 2.2 would fix it, and there was no point sending it in since they didn't have a repair procedure for it and it would come back the same way it was. I asked what would happen if 2.2 didn't fix it. They said all I could do would be to send a complaint letter.
Naturally 2.2 didn't fix the GPS. I'm thinking about what to do next.
I tried the hardware fix today and I still do not see a big improvement. I have gotten mine down as low as 6 meters but no less. My old MT3G would get really accurate compared to the Vibrant. I have more issues with Wifi than I think I do GPS. I adjusted both antennas this morning but my wifi still isn't stellar. I wish Samsung and T-Mobile would just send you a replacement phone up front and repair your phone and re-use it as a replacement after they repair it. The whole 2 day shipping thing sucks when you need your phone for work.
cyberpyr8 said:
I tried the hardware fix today and I still do not see a big improvement. I have gotten mine down as low as 6 meters but no less. My old MT3G would get really accurate compared to the Vibrant. I have more issues with Wifi than I think I do GPS. I adjusted both antennas this morning but my wifi still isn't stellar. I wish Samsung and T-Mobile would just send you a replacement phone up front and repair your phone and re-use it as a replacement after they repair it. The whole 2 day shipping thing sucks when you need your phone for work.
Click to expand...
Click to collapse
Wow I only get 10m accuracy most of the times. I know other phones can get upto 6 ~ 9 feet
You can check here http://www.n2yo.com/whats-up/?c=20 to see what satellites are in your view.
If you get a different set you will have zero chance of locking on. If you show no sat numbers initially you are getting no or incorrect GPS assist to give you at least almanac info. If that is case try GPSrestore.
Do you get any grey bars on GPS test app? They need to be greater then 30 db/No to get initial data lock. It appears that Broadcomm GPS firmware does not report any sat lock until at least 3 satellites are locked enabling a 2D fix.
The only significant HW issue reported is the antenna contact. If for some reason the GPS TCXO calibration value has been lost it could take a very long time to get a lock, maybe never. Once it does it will establish a new TCXO calibration value which is then saved for future use. GPSrestore may retrieve factory firmware stored TCXO calibration.
GPSstatus does a network request for assist data that should get you at least correct sats to look for. Use WiFi if you have it with GPSstatus. Just use GPSstatus for assist download, then close and open GPS test.
I have not tried any of the hardware fixes (yet), but have tried the software reset from Samsung with not much change. When I notice that my GPS is having a hard time locking, I turn off Wifi and it locks almost instantly. I can then turn Wifi back on and it seems to keep a lock.
As an example, I can have a lock/see of 0/2 in "GPS Status" app for minutes. I turn off wifi, wait about a minute and get have 5/12. After turning wifi back on (after lock), I still have 5/12.
By comparison, my Galaxy Tab quickly goest to 7/10 with or without Wifi on.
Accuracy (according to Google Maps) is 10m on the Vibrant and 4m on the Tab.
I am thinking that my new golf GPS app is not going to be too useful with only a 10m accuracy.
thank me later
buy a bluetooth gps receiver such as globalsat bt-359 or any sirfIII or better. Next download bluetooth gps provider from the app market. let their powers combine and you vibrant may become a fully functional gps with the purchase of onboard gps vavigation. hehe
My solution
Since originally posting this I've tried the bending the pins up hardware fix to no avail. If I'm outside with a clear sky GPS status shows several satellites and after about 5 minutes will lock onto maybe three or four of them with about 10m accuracy. Maintaining that lock though is tricky. If I get into the car, it looses it. If I turn the phone upside down and have the bottom face the sky I get a lock on 7-10 satellites with about 7m accuracy. Either way it isn't good enough and I found a new problem. Google Maps just doesn't work with the default settings. It locks the phone up no matter what updates you've done. I fixed that though by changing the Operation Mode to MS Based and the Server FQDN Type to AUTO Config. Now it doesn't lock up and works fine with the exception of the GPS problem. I looked at the Samsung car cradle and noticed that it holds the phone sideways so the internal GPS antenna is facing the sky. This should work great but I don't want it attached to my windshield.
My main problem is that I want to use the phone for Geocaching like I did with my LG Optimus. That was a great phone and the GPS was accurate to 5m consistently. So I went ahead a bought a bluetooth GPS receiver. After a lot of research I decided that the Gosget SB-369 was the best option and it was only $30.00 online. This thing is great. I get a good steady lock on 7-10 satellites with 3m accuracy. This is perfect for Geocaching and was better than my Magellan when it worked right (don't buy anything Magellan). It has a hole in it and is small and light enough to be worn around your neck with a lanyard while Geocaching. You could also just put it in your pocket. It's antenna isn't a standard patch type. It's internal, but round and omni-directional and maintains the same lock no matter what way it's facing. I would recommend this to anyone who needs good accuracy for things like golfing and Geocaching.
I'm going to use this as a solution. I get great accuracy that I need at the expense of having another little gadget to carry.
hi,
I'm thoroughly baffled here .... can anyone help please ? ... it's a long post I'm afraid, since I want to include all the info I can.
recently my beloved Legend suddenly decided it has no signal .. I get 'limited service' and the dreaded red 'X' all the time.
prior to this I had done no changes to phone nor had back cover off or taken the sim out. I have upgraded it to Blayos rom and all has been fine.
after some searching I discovered all the advice re bad antenna and a so called fix by shorting some terminals with a piece of wire.
(exactly which terminals was not made too clear though)
I am not sure though that I actually do have a bad antenna as I have cleaned the 2 under the bottom cover and 'lifted' the mating contacts ...
and have done the same with those under the camera cover.
one other thing I did was to circuit test all the 6 contacts in my phone, and they all 'ring out' ok ...
indeed they all ring out to each other, even with covers off, which suggests to me that there is a good circuit in the phone
still no service, but my GPS gets a lock pretty quickly, does it use the same antenna setup ? ...
I'm not even sure if it does really as I have read that phone will not work with bottom cover off, yet my GPS certainly does !
lastly I doubt it is the sim as it works fine in my wife's phone, but her's does not in mine.
over 190 viewings and no suggestions ...anyone please ?
in desperation I have changed my Radio from 7.13.35.05 to 7.13.35. 13 and got no improvement
Last act of desperation would be returning to stock...
If your not on airplane mode all the time I doubt this is a software issue.
Sent from my HTC Legend using xda premium
My 2nd post with this accound but ive been a member for qutie a while but was inactive for a few years and cant recover my account.
Anyhow i bought a Timmy E86 . Its pretty cheap but pretty good apart from the GPS
It has the mediatek 6582 chip.
Ive been through just about every mediatek gps fix.
EPO Downloads
AGPS servers
MTK Engineering mode
FasterGps
er
When i got the phone GPS signal was non existant. even after using many different gps fix apps.
I then discoverd that without the cover on and the antenna peeled back i managed to get signal, put cover back on and signal goes. So the cover is blocking signal.
I extended the antenna with a make shift foil antenna, which improved the signal slightly and allowed signal with the cover on. Great thinking its fixed, however navigation was terrible, loosing signal and the heading facing wrong way.
Then it lost all signal again after a restart and woukldnt get signal again randomly until smoe while later. Satilites show but zero signal.
The antenna is rubbish on this phone,
I know this is probably the main source of the problem, i plan on remove the case cleaning the contacts and installing a better antenna, either made of copper tape or perhaps something else.
But im pretty sure theres something else wrong deeper down in the software.
I done some further testing yesterday managed to get gps signal and 3d fix. Since i was being a passanger rather than driver i could see what was gong on. as soon as we started moving the satilite signals would drop to 0.....
ni thoughts?
bazsound said:
ni thoughts?
Click to expand...
Click to collapse
Finally tracked the issue down to really poor GPS antenna.
Remoived it, replaced it with bare copper wire from a power cord , made sure it was well twisted so all the strands were together and neat.
Used the end of the GPS antanna that contacted the board and soldered it to the the pad of the old gps antanne end, so that when the case went back in it contacted the board pin.
Success. GPS lock indoors at a window and still picking up satilites away from window but not enough for lock.
Until i screwed everything back together and tried to put the back on, the cable was too thick and it pushed the board. GPS signal no longer works.
Even tried replacing with thinner cable and solering direct to board but same result. satalites in view but no signal, not even outside now.
Guess ive either burned out the gps somewhere or something on the board got damaged from the cable pushing on it. Even removed the SMD contact pin and soldered wire directly onto the board. Still nothing
bazsound said:
Finally tracked the issue down to really poor GPS antenna.
Remoived it, replaced it with bare copper wire from a power cord , made sure it was well twisted so all the strands were together and neat.
Used the end of the GPS antanna that contacted the board and soldered it to the the pad of the old gps antanne end, so that when the case went back in it contacted the board pin.
Success. GPS lock indoors at a window and still picking up satilites away from window but not enough for lock.
Until i screwed everything back together and tried to put the back on, the cable was too thick and it pushed the board. GPS signal no longer works.
Even tried replacing with thinner cable and solering direct to board but same result. satalites in view but no signal, not even outside now.
Guess ive either burned out the gps somewhere or something on the board got damaged from the cable pushing on it. Even removed the SMD contact pin and soldered wire directly onto the board. Still nothing
Click to expand...
Click to collapse
Given up on getting this to work. either ive broken something in the gps or the phones setup has went iffy.
Satilites are apparently in view but dont ever get a signal from any, all 12 satalites sit there with zero signal even outdoors.
The easy solution?
Use my old phone that can get a lock inside next to a window as a bluetooth GPS reciever. Using Bluetooth GPS output, and then the bluetooth GPS app on my timmy phone.
Result? Perfect navigation using Tom Tom GO. This is actually a much better solution since the phones GPS is off its using much less power. My old phone is an alcatel one touch which is pretty good for battery even with gps on plus with the screen off doesnt need charged while using it for hours as gps+bluetooth.
Another advantage, i can have a gps app open on old phone for speed and have a GPS speedometer running while navagation running on my larger timmy e86.
My recomendation is just get a bluetooth GPS reciever if your gps sucks.
Hey gang, just got a V10 for my wife not too long ago, maybe a few weeks. She told me the other day she's having problems with the GPS so I started messing around with it.
I installed the GPS app that can reset everything and it's like the phone can see the satellites, but doesn't obtain a lock. It takes forever if at all.
Anyone else have this issue? If so, any suggestions on what to do to fix it?
Thanks in advance.
Sent from my Nexus 6 using Tapatalk
I have the same problem here on my phone. Actually, all LG phones that I have ever used such as, G2/G3/G pro, are having this problem as well. Would love to hear how to fix it as I couldn't use this phone to be my navigator...which is suck.
I've had two different G3's and the GPS on both worked flawlessly.
Realized this weekend that my V10 does not share that same acclaim.
When in GMaps navigation, it's always saying "GPS signal lost" over and over.
Then it will periodically freak out and start rerouting me all over the place changing my destination to other random places of it's own choosing several times every second.
Planning to drop it off at T-Mobile and tell them no thanks haha
---------- Post added at 06:31 PM ---------- Previous post was at 06:11 PM ----------
Forgot to mention, I actually talked to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. She said they know that a certain percentage of the phones are defective with overheating and GPS issues.
I had the same problem and found that 'usb charge' is the root cause. When no usb cable connected gps is fine and locked, then connect usb cable gps signal becomes low gradually and lost lock finally. Disconnect cable again, gps signal goes back and locked.
mankindtw said:
I had the same problem and found that 'usb charge' is the root cause. When no usb cable connected gps is fine and locked, then connect usb cable gps signal becomes low gradually and lost lock finally. Disconnect cable again, gps signal goes back and locked.
Click to expand...
Click to collapse
Interesting. That might explain the intermittence of the issue since it has recently reoccured in my current V10.
Sent from my LG-H901 using XDA-Developers mobile app
mankindtw said:
I had the same problem and found that 'usb charge' is the root cause. When no usb cable connected gps is fine and locked, then connect usb cable gps signal becomes low gradually and lost lock finally. Disconnect cable again, gps signal goes back and locked.
Click to expand...
Click to collapse
i have the same problem. was there ever a fix for this? is the phone defective? it's driving me nuts.
If LG really wants to succeed in the handset business, they need to fix this issue. My v10 does this intermittently add well. A restart usually solves it. But my wife's stylo also looses GPS. My cheap old Samsung Galaxy Grand Prime however is rock solid with GPS. And I have had then all on at the same time. Grand prime with GPS signal and both LG's can't find GPS.
Sent from my LG-H901 using XDA Free mobile app
I have the g4, tried a lot of stuff but what it seems to be working is to turn off wifi scanning and bluetooth scanning in loction, tap the 3 dot menu, seems a bit better locks faster
I have seen this issue for the better part of this past three months. I am thinking of sending my phone in for a warranty repair to see if it makes a difference.
So is this a software update issue?
So one year on.. does anyone aware is this a software update issue? as I dont remember the phone having this issue when it was new.
Did warranty repair sort the issue out in the end.. it is half annoying When phone needs to be charged
Thanks
satyp said:
So one year on.. does anyone aware is this a software update issue? as I dont remember the phone having this issue when it was new.
Did warranty repair sort the issue out in the end.. it is half annoying When phone needs to be charged
Thanks
Click to expand...
Click to collapse
Now, with the latest updates, my V10 is fine now with GPS.
Sent from my LG-H901 using XDA Free mobile app
Make sure the prongs on the back of the phone are touching the back battery cover. I ended up having to lift the prongs some more so that theres a better connection. This enabled the phone to connect with the gps antenna on the back battery cover better and fixed my GPS problems instantly.
Hey all, I wanted to re investigate this issue. I have had the V10 since launch. However I am on my 3rd V10. The first bootlooped got it replaced and the 2nd had a defective charger so I am on my 3rd. However I can't recall if it started when I got the 3rd or shortly there after but my V10 does not connect to GPS satellites. I have factory reset me phone, cleared cache, uninstalled Google Maps, reset GPS status via "GPS Status". I also have the GPS Essentials app installed and it states that no satellites found. It states my location provider is "network" with an accuracy of 59ft.
I am at a lost at why my phone refuses to connect to any GPS satellites. I took my case off no dice, changed back plates no dice.
Any advice?
Help needed to fix poor WiFi and Bluetooth range.
Hello. I'm a mido user. My Redmi note 4 got dropped from my hand and the display got crack and my 4G ic chip got damaged too. I gave to a local store . They changed the display and changed the 4G ic chip also. It got fixed finely. But now I'm having a new problem after changing the display , that is my wifi and Bluetooth signal range has got reduced, usually Redmi note 4 wifi and Bluetooth range is up to 10 meters. But now I am having range of 1 meter only both in wifi and Bluetooth, I tried changing to custom ROM, resetting wifi and such software stuffs. But nothing worth. I have come to pick a decision that this problem is from hardware side maybe. Maybe the WiFi & Bluetooth combined antenna has got affected by them. Can anybody help me to figure out the real problem and a descriptive solution for this!?
Thanks in advance to all who will reply to me.
From the description of your problem, it is certain that there is indeed a hardware damage. Maybe when your phone is being repaired they don't install it properly / use a part that is already damaged or doesn't fit, maybe you should visit the place where you service your phone.