[Q] phone hanging up about every 8-10 minutes - Droid Eris Q&A, Help & Troubleshooting

i got an eris and no matter what rom (2.0/2.1/2.2/2.3) they all drop a call after about 8-10 minutes of talking... i have tried a different prl, and tried 3 different baseband versions, all still have the dropped call issue. and i have about 4 bars when it drops, so bad signal isnt the problem.
anyone know what could be causing this?
if not does anyone know if there is a log file or something that would say what caused the dropped call?
if there's something wrong with the hardware i guess i'm going to have to find a used moto droid to replace it

darkmage1991 said:
i got an eris and no matter what rom (2.0/2.1/2.2/2.3) they all drop a call after about 8-10 minutes of talking... i have tried a different prl, and tried 3 different baseband versions, all still have the dropped call issue. and i have about 4 bars when it drops, so bad signal isnt the problem.
anyone know what could be causing this?
if not does anyone know if there is a log file or something that would say what caused the dropped call?
if there's something wrong with the hardware i guess i'm going to have to find a used moto droid to replace it
Click to expand...
Click to collapse
Is there one or two locations where you get more dropped calls than anywhere else, like your home, work, etc? Have you noticed what your signal is like before the call drops?

Are you sure your using your Eris and not an iPhone? No but seriously, I know you said you don't think signal is a factor but I believe it is. Either bad reception or faulty hardware.
DINC|CM7|SLAYHER#27

roirraW "edor" ehT said:
Is there one or two locations where you get more dropped calls than anywhere else, like your home, work, etc? Have you noticed what your signal is like before the call drops?
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Click to collapse
3-4 bars and it happens everywhere no matter where or what im doing
wildstang83 said:
Are you sure your using your Eris and not an iPhone? No but seriously, I know you said you don't think signal is a factor but I believe it is. Either bad reception or faulty hardware.
DINC|CM7|SLAYHER#27
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Click to collapse
i tried duplicating the dropped call while i ran alogcat, i had my gf's phone and mine just laying on the computer desk for over 45 minutes and it wouldn't drop the call >.< i even picked the phone up shaked it, slapped it, turned it... all to see if there was something loose inside and it wouldn't drop it...
ill just have to check logcat right after a dropped call and if logcat doesnt show anything ill be leaving htc and getting a moto =P

I have the same issue. I'm using CM7 v. 3.8

yusuf513khan said:
I have the same issue. I'm using CM7 v. 3.8
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Click to collapse
What area are you in? People are having service problems on inc as well and it was determined that it was the area they were in was having issues not the phones. I think they were in the Detroit area if I remember correctly and even people without rooted phones were having the same problems.
Sent from my ADR6300 using XDA App

Related

Problems with your photon

Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
firsttimer44 said:
Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
Click to expand...
Click to collapse
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
Zac95 said:
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
Click to expand...
Click to collapse
Reception difference when speaking on the phone is without question better. If we are talking data speeds I seem to get more bars but my speeds are still the same, really crappy.
Sent from my MB855 using XDA Premium App
I bought the Photon yesterday afternoon. While I was in Best Buy I had my Evo 4G and the Photon side by side and the Photon had 4 bars while the Evo had 2. Same with 4G. This morning while driving I had full reception (bars are so small I can't tell if there are 5 or 6) and my Evo had two. So by that guage the Photon does better. However, here in Indianapolis where there are three Clear towers but no official 4G yet, I could pick up a weak 4G signal in my bedroom and no where else with my Evo. I couldn't pick it up with my Photon.
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
firsttimer44 said:
Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
Click to expand...
Click to collapse
I've only had two things happen consistently that have made me scratch my head.
One is that if a long enough time has passed that my phone locks with the security PIN, when I unlock it by entering in my PIN and hitting ok there is sometimes a lag before the phone opens up coupled with the dim screen from the lock screen staying dim for a bit. We're talking a few moments at most but noticeable on a phone that flies, otherwise.
Second problem I'm still trying to figure out - manifests when I'm using Glympse (location sharing app that shows your location/speed LIVE to someone else). I've been using this app since it came out - a long time ago. If you're not familiar with this app (it's AWESOME), when you're transmitting, your location arrow is green. If you're not, it's gray. If there's a problem with the transmitting of your signal or location, it's yellow/orange. I'm consistently finding that after initially sending and transmitting ok, if I check the phone 5 - 10 minutes later the arrow is orange and I cannot get it to transmit again. I'm putting this here as a bug because I believe it's a data handoff problem as the times I've seen this happen I had 4G on. I'll experiment more and report. Maybe using Pandora as I drive home this evening.
I'm having an issue with the camera. Even with manually adjusting the focus, have you noticed that this camera is particularly bad at taking close-up photos? My Nexus One never had a blurry or out-of-focus photo, but for some reason the camera on my new Photon takes crap pictures. I've even tried the macro mode and it still looks terrible. This is at about 4 inches away from the object being photographed. I tried in various different light settings too! No luck... I went back to the Sprint store and took some pictures with the demo units -- both of them exhibited the same issue.
Zac95 said:
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
Click to expand...
Click to collapse
I've had the Evo, Evo 3d and no the Photon and the Photon by far has the best reception hands-down. Not just the bars, but the actual signal readouts as well in opensignal or something similar. 3g data is much more solid/stable/quicker on this phone as well. The 3g radio on the 3d seemed to take a "nap" fairly often and just drag along in general.
Can't comment on the 4g though...I rarely ever use it.
It's really bizarre and irritating how if you have a screen lock set, the Photon will display both the regular lock screen with slide to unlock, and then the screen pattern lock.
Every other Android device I've ever played with, the screen pattern lock replaces the regular lock screen.
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
*just noticed the on screen button snaps the photo when you release the button. The physical snaps the photo after a second or so.
brianez21 said:
I'm having an issue with the camera. Even with manually adjusting the focus, have you noticed that this camera is particularly bad at taking close-up photos? My Nexus One never had a blurry or out-of-focus photo, but for some reason the camera on my new Photon takes crap pictures. I've even tried the macro mode and it still looks terrible. This is at about 4 inches away from the object being photographed. I tried in various different light settings too! No luck... I went back to the Sprint store and took some pictures with the demo units -- both of them exhibited the same issue.
Click to expand...
Click to collapse
Sent from my MB855 using XDA App
I need someone to help me with trouble shooting a REALLY weird issue.
download this wallpaper (http://euphoricarythmia.com/attachment.php?attachmentid=5551&d=1308386199) and set your brightness to high then auto. Does the left side of the image loose it's detail?
Also, if you use the stock launcher and remove a shortcut does the icon look really crappy?
mikeyinid said:
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
*just noticed the on screen button snaps the photo when you release the button. The physical snaps the photo after a second or so.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Try using vignette. The pictures it takes now are flawless. Seriously.
jorjitoc said:
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
Click to expand...
Click to collapse
I am having the same exact problems. Didn't start happening until Day 3 of ownership. I can call, but lose all sound. The only way to fix was to turn it off and on, then its fine. I thought it might have been connection problems with the Air Rave in my home office, but had the same problem with it disconnected.
Sounds like with so many having the same issues these might be caused by 2.3.4 and not the phone hardware. I haven't seen an official bug list for this GB version.
Anyone confirm this? If so, then maybe an upgrade from Moto to 2.3.5 or whatever will be an easy fix if indeed there is one from Google.
The not being heard bug is the most discerning to me. Rest I can live with for now.
jorjitoc said:
I bought the Photon yesterday afternoon. While I was in Best Buy I had my Evo 4G and the Photon side by side and the Photon had 4 bars while the Evo had 2. Same with 4G. This morning while driving I had full reception (bars are so small I can't tell if there are 5 or 6) and my Evo had two. So by that guage the Photon does better. However, here in Indianapolis where there are three Clear towers but no official 4G yet, I could pick up a weak 4G signal in my bedroom and no where else with my Evo. I couldn't pick it up with my Photon.
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
Click to expand...
Click to collapse
Exact same happened to me, but I can add that i think it does it after roaming, but I may be wrong. It's rather irritating; if it keeps happening I might go talk to Sprint.
i received 2 calls today, right in a row and couldn't hear anything on the other end.
rebooted my phone, and its working great again.
only thing other than that minor blip that i've noticed is streaming audio on my mlb at bad app. it sounds like the audio is on fast forward - skipping all over the place.
anybody else experienced anything like this with streaming audio? i used tunein this morning and noticed it very slightly as well.
I'm having the same phone audio issue as everyone else. My wife, who has the Photon, experienced it this afternoon. Hopefully someone finds the cause or a fix soon. Other than that, I love the phone!
Sent from my MB855 using XDA App
sixshooterz said:
I'm having the same phone audio issue as everyone else. My wife, who has the Photon, experienced it this afternoon. Hopefully someone finds the cause or a fix soon. Other than that, I love the phone!
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Now you guys are worrying me. I'm not someone who uses the actual phone part of the phone a lot. I might use the phone to speak to someone maybe 2-3 times a day for a minute each, if that. In fact, I can go entire days without using the phone to make a call so if I've got these problems I likely won't see them manifest. Still, I don't want to experience them at all when I do.
Speaking of which, do any of you find the vibrate options for receiving calls odd? Under SETTINGS > SOUND > VIBRATE PATTERNS, there are four choices. "Dot vibe" is the only one that feels like that. It goes "buz buz buz space buz buz buz".
The "dash vibe" is like "buuuzzz buz buz buz buz"
The "Fast vibe" is almost worthless, going "bzbzbz"
And the "Long vibe" is anything but! It's seriously "buz bzbz bzbz".
I can barely feel any of these when the phone's in my pocket. Do you guys see the same types of patterns I tried to describe with my buz and bz's or is my phone vibrate jacked? I mean, I can't see how the "long vibe" can even be that - I expected the long steady vibrate at the very least.
I've been waiting for an excuse to try Sprint (from Verizon) and with the bad battery life of the 3DO and mediocre reviews I finally made the jump once people started raving about the Photon.
Here's what happened to me:
First picked up the phone, booted it up, went through the set-up questions, got to the "add accounts" set-up for email and social networking links and the phone froze - this is before I even got to the main screen. Had to take the battery out to reset.
I downloaded some apps, including the amazon apps, which it didn't like, and the phone froze two or three more times throughout the day. I also had spotty coverage, particularly at home in NYC. I did a data factory reset and the problems persisted. The next morning I went back to Sprint and tried to get a new phone figuring I might have gotten a dud. They didn't give me a new phone but the manager said it should've been turned on to accept Sprint only coverage and that was the problem. He fiddled with a couple other settings and now the reception problems are better. It still has crashed a number of times and I get FCs a lot.
I'm coming from an old BB Curve so this is my first true smart phone though I do have a CM7 Nook, which seems to be less buggy. I'm pretty disappointed with the bugginess but the phone still seems pretty cool otherwise. It seems to respond quicker than my Nook - which it should. I don't know what to think about 4G. Here in NYC it's pretty spotty for everyone that I know who uses Sprint so it makes me think that at this point 4G might be a waste. I also don't notice the Photon having any more bars than the people around me who have an Evo 4g and an Epic 4g. I can't help but wonder if I should've just stayed with Verizon and gotten a Droid X2 or something.
That's all I got for now.
** update - a couple of days later and Go Launcher installed. I'm very impressed. I love this phone. It seems to be stable at this point. I compared it's reception again, measuring its bars vs the Epic, HTC shift and Evo 4g and it was consistently better than those phones.
mikeyinid said:
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
Click to expand...
Click to collapse
Ah, that does help the camera take its time to focus! Good job pointing that out - I probably would have never noticed it.
I still have artifacty/grainy images in lower light settings, but I guess that's the best I can expect from a cellphone's CCD. Here's to hoping one day my phone will take as good a photo as a point'n'shoot.
beyondinferno said:
Try using vignette. The pictures it takes now are flawless. Seriously.
Click to expand...
Click to collapse
Wow, you are right. It's pictures come out much sharper now! Thanks!

Problems with the amaze so far...

Here are a few problems I have with the amaze so far...
1) Fluctuating service. I hate this. I will have all the bars showing and then all of a sudden I get no service. What's up with that? The sensation would at least holds two bars at all times. (Oh and no wifi calling!)
2) Overheating issue. This phone gets too hot for no reason. For example I browse for 15 minutes and bam..its really hot. I make sure I exit apps by hitting the back button and my brightness is at 15%. There's no excuse for this.
EDIT MODERATION
The part of this post has been deleted as contrary to forum rule #2.1
Click to expand...
Click to collapse
4) wifi turning off??? I could be on wifi for a good hour and everything is OK, then I turn on the phone again to use it and I'm not connected to wifi anymore. I manually turn wifi on and off to get it to work again.
5) On the bottom in between the menu and back key my amaze has some light leaking through. Its tiny. I didn't notice it until it was completely dark but its there and now I can't help but keep staring at it. I wish I had a camera to take a picture of it.
6) Lastly and the most annoyong thing for me is a clicking sound. When I pick up the phone it sounds like something getting snapped in place. And its almost everytime. Wtf is that. haha.
EDIT MODERATION
The part of this post has been deleted as contrary to forum rule #2.1 - Sib64 - Moderator
Click to expand...
Click to collapse
Sent from my HTC_Amaze_4G using XDA App
the no wifi calling thing sucks, will be fixed with root/update so meh
my battery drains about 50% when i'm sleeping, though this may be to mediocre service that goes in and out, going to try and shut mobile network off tonight and see if it fixes the issue
Though I agree with most of the other "problems" ya'll have listed...
I was told by 3 representatives, and one sales person (who sold me the phone) that you have to activate the new sim card included with the device to take advantage of the new wifi-calling that T-Mobile is rolling out (this includes the new GSII on t-mo). - I spoke with so many because none of them could activate the new sim correctly...and were baffled themselves as to why it was so difficult...haha.
Honestly, I havent been able to test wifi calling because the place where I'm renting has never worked with mobile devices, except for apple devices (of course...haha). I may report back here later when i go somewhere else with wifi.
Just wanted to pass on some info I was told by 4 separate people - they all claimed that's what a memo showed on their system when they pull up the AMAZE and GSII.
I come from a mytouch 4g, i have the same issue, suddenly i have no service then it's back on again. Never had that with the mytouch...
Well, I have had mine since launch day. I have a little but not much light bleed. I have had no heating issues. Last night out at bars I saw the signal issue. One sec I could speed test and pull down 14. Then I would notice no 4G symbol, try to speed test again and it would say no signal. Still love it though, nice and fast!!
My buttons light up when it's dark, but not when it's light. Is there anyway to turn this light sensor off and keep these lights on so I can see my home, menu etc buttons?
nodrogkam said:
Though I agree with most of the other "problems" ya'll have listed...
I was told by 3 representatives, and one sales person (who sold me the phone) that you have to activate the new sim card included with the device to take advantage of the new wifi-calling that T-Mobile is rolling out (this includes the new GSII on t-mo). - I spoke with so many because none of them could activate the new sim correctly...and were baffled themselves as to why it was so difficult...haha.
Click to expand...
Click to collapse
This doesn't sound right to me at all. I activated a new sim and I don't have the feature. How can a sim control the software on the phone?
scottslc said:
My buttons light up when it's dark, but not when it's light. Is there anyway to turn this light sensor off and keep these lights on so I can see my home, menu etc buttons?
Click to expand...
Click to collapse
Definately seems there is a (buttons) light sensor, they do basically stay on at night, not in daytime.
Prolly see some update/option to this in the future, keep em' on or leave to the sensor.
Sent from my Wicked HTC_Amaze_4G using XDA App
random restarts
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
jmd1981 said:
This doesn't sound right to me at all. I activated a new sim and I don't have the feature. How can a sim control the software on the phone?
Click to expand...
Click to collapse
The sim is not controlling the software, but it can affect what information is communicated with t-mobile.
I don't know what you mean by you don't have this feature. Among other ways to activate the hotspot capability, you should find the "Wi-Fi Hotspot" app on the device.
Just to repeat/clarify my original statement/post: The Amaze 4G and the GS II (according to others) allow you to activate the wifi hotspot feature, have your other wifi-enabled devices connect to your phone, but when you try to access the internet with those wifi-enabled devices, you are prompted to upgrade your plan to include the $15/mo. plan.
I hope this is clear to all.
Te whole service popping in and out is starting to drive me nuts!!!! 3 bars of 4g then nthing! 1 bar of 4g then it turns into 2 bars of 2g! WTH!?!?!? Never had soo many reception issues on ANY of my Tmo phones!
Dosent seem to matter where I am when this happens as it happens often, far too often!
I have to assume that of all the connection point inside the back cover of the phone at least ONE of them is some sort of antenna?????
Cmon Tmo?!?!?
Even if it does warm up, I doubt that you will feel it if you put it in a case. Unless the phone is burning up..then yeah.
I am coming from a HTC sensation 4G and it had WiFi calling and WiFi hotspot feature.
The manual that comes with the amaze shows how to use WiFi calling also the one on HTC's site,
If I could put the sensation Rom on the amaze I would be happy as the sensation had what I want working,
I love the feel of the Amaze it feels much more masculine and fits nice in my big hands I find my self not mistakenly touching the softkey's as much.
Also I can seem to figure out where 4gb or the Rom is as it shows only 9gb for storage and 2gb for something else
On another note I have seen a post that shows an Amaze with WiFi calling, the had an earlier firmware,
Sent from my HTC_Amaze_4G using xda premium
I'm probably going to get flamed for this, but you guys can probably still exchange the Amaze for the SGS2. I'm really not having any of the problems described here. It dropped the GPS once yesterday... that's about it so far.
Lucas155 said:
I'm probably going to get flamed for this, but you guys can probably still exchange the Amaze for the SGS2. I'm really not having any of the problems described here. It dropped the GPS once yesterday... that's about it so far.
Click to expand...
Click to collapse
why would you get flamed. only 99% of the people on this site know more about the devices theyre holding and things their carrier offers to them then the actual employees, one of the most known things probably being the grace period you have to return/swap out your phone if you want... noooo, no reason to be flamed.
strangetator said:
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
Click to expand...
Click to collapse
Has happened to me twice both after trying to use WiFi hot spot . Which you have to pay for now
Sent from my HTC_Amaze_4G using XDA App
strangetator said:
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
Click to expand...
Click to collapse
I had six in 2 days, took it back and decIded to give thee SGS2 another chance.
Sent from my SGH-T989 using XDA App
To those who are experiencing issues with the Amaze especially after returning it a million times before buyers remorse is up, I recommend testing out the GS2 aka Hercules. Other than the resolution this phone is really great. The resolution isn't that noticeable unless you have OCD.
Sent from my SGH-T989 using xda premium
I jumped ship to the GSII. So far I'm happier. The amaze does have more bells and whistles but it was a bit heavy for me and the GS II has got - not substantially - but improved battery life and a more visually appealing screen. Also my eyes aren't great, so I actually appreciate the lower resolution screen which keeps the icons bigger. I can see the pixels easier than on the qhd of the amaze, but i have to be "looking for them" to really notice.
Some people are having better luck with their Amaze so just like a ton of other companies out there these days...there's a big quality control issue.
Looking service is really getting on my nerves now and i dont like this any more. Wonder if there will a fix for this from HTC or Tmobile

Wifi calling, voice get delayed the longer the conversation.

This is unbelievable to me. I finally update to ICS and now everytime I use wifi calling for more then 15 mins, the voice gets delayed. The person I talk to on the other end hears what I say 3 to 5 seconds after I say it into the phone. This has been going on for days now and also happens with a friends Amaze at his own place.
What in the world am I suppossed to do now , since its impossible to have a normal conversation with people.
Anyone else have this issue? I am about this sell this phone now. I am not rooted and stock so I cant revert back to GB
ITALIANNYC said:
This is unbelievable to me. I finally update to ICS and now everytime I use wifi calling for more then 15 mins, the voice gets delayed. The person I talk to on the other end hears what I say 3 to 5 seconds after I say it into the phone. This has been going on for days now and also happens with a friends Amaze at his own place.
What in the world am I suppossed to do now , since its impossible to have a normal conversation with people.
Anyone else have this issue? I am about this sell this phone now. I am not rooted and stock so I cant revert back to GB
Click to expand...
Click to collapse
try this from the market >> Call Delay Patch << https://play.google.com/store/apps/details?id=cz.byteworks.cdp&hl=en
now those few 3-5 sec is NOW FIXED
hit thanks if i helped
Jay_Rulen said:
try this from the market >> Call Delay Patch << https://play.google.com/store/apps/details?id=cz.byteworks.cdp&hl=en
now those few 3-5 sec is NOW FIXED
hit thanks if i helped
Click to expand...
Click to collapse
I read that app only works for when you pick up the phone and there is a delay. Ill give it a try though. It gets extremely annoying talking to someone and then they start talking thinking I am not talking and my 5 second delay cuts them off.
ITALIANNYC said:
I read that app only works for when you pick up the phone and there is a delay. Ill give it a try though. It gets extremely annoying talking to someone and then they start talking thinking I am not talking and my 5 second delay cuts them off.
Click to expand...
Click to collapse
ya ik what you mean try it if it works your all set if it don't i'll look for something to help you out im just on www.xxxxda.com lmfao just waiting on new energy ics rom update i hope
Yep, an issue since the first ics leak and I have no clue how to fix it. Me and GG have been complaining about this for awhile
Yup... Known issue since the first leak... It gets worse as conversation goes on. I just said **** it and installed quick-sense and selected to remove WiFi calling. I can't believe tmo put the option in a device on gb, it didn't work, so they update to ics, and don't fix it? Smh fail
Sent from my HTC_Amaze_4G using xda premium
glacierguy said:
Yup... Known issue since the first leak... It gets worse as conversation goes on. I just said **** it and installed quick-sense and selected to remove WiFi calling. I can't believe tmo put the option in a device on gb, it didn't work, so they update to ics, and don't fix it? Smh fail
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Word.
Anyways, I talked to the tech department about it and the girl knew everything about it.
She set me up with a service ticket and they would check things out, but we both dont think much of it.
Shes going to call me back in 3 days. She said that its not a device issue, that its an OS issue, which I already knew.
She said after the 3 days we will probably do the warranty exchange. She doesnt know if the replacement phones will have will ICS or GB though but if its GB, dont update to ICS because its a known wifi calling bug. That is if they even have the amaze to replace with. I dont mind waiting because I am curious what there going to say.
So you're going to exchange your phone because wifi calling doesn't work properly? A little extreme, no?
mrmako777 said:
So you're going to exchange your phone because wifi calling doesn't work properly? A little extreme, no?
Click to expand...
Click to collapse
I dont get service in my apartment. I rely on it to make all my phone calls when I am home. Without it, its almost useless. Having a conversation where the person on the other end doesnt answer you for a few seconds cuz its delayed is pretty annoying. Not to mention when they start talking again because they think I havent answered, and then it cuts them off, and there is a WTF moment lol
Yeah this is annoying I've had people click on me because they think I'm playing with them or calling to mess with them.. Hopefully tmo fixes the issue soon
Sent from my HTC_Amaze_4G using xda premium
ITALIANNYC said:
I dont get service in my apartment. I rely on it to make all my phone calls when I am home. Without it, its almost useless. Having a conversation where the person on the other end doesnt answer you for a few seconds cuz its delayed is pretty annoying. Not to mention when they start talking again because they think I havent answered, and then it cuts them off, and there is a WTF moment lol
Click to expand...
Click to collapse
gotcha. have you asked about the signal booster they offer? are you s-off? why not just flash back to gb?
mrmako777 said:
gotcha. have you asked about the signal booster they offer? are you s-off? why not just flash back to gb?
Click to expand...
Click to collapse
Yeah I just dont wanna go through the trouble of signal booster when Wifi calling is supposed to work just fine yano? The girl said alot of people have been calling with issues about the new update and there working with HTC to try and correct them.
I am running stock on my phone. I was thinking about messing with the phone but I dont like the idea of messing up the warranty when I use it a few times during the year
ITALIANNYC said:
The girl said alot of people have been calling with issues about the new update and there working with HTC to try and correct them.
Click to expand...
Click to collapse
this is good news. guess this means we'll possibly be getting another leak soon...
Anyone ever factory reset the phone and see if the issue gets fixed at all?
Of course I told them I did it to avoid that nonsense, but now I am considering it. Just dont wanna lose all the work I put into with using facebook pictures for peoples faces when they call. Apps I can always re download
Whats even more annoying is I had the phone for 1 month and havent even begun to pay me 20 dollar a month for 20 months payments! So in the end if they send me another, Im paying for a refurb phone lol. Honestly thinking about when the GS3 comes out, selling my amaze, paying off what I owe with the money I get for it, then restarting a payment plan all over for the GS3. Yeah thats overthinking right there.
ITALIANNYC said:
Anyone ever factory reset the phone and see if the issue gets fixed at all?
Of course I told them I did it to avoid that nonsense, but now I am considering it. Just dont wanna lose all the work I put into with using facebook pictures for peoples faces when they call. Apps I can always re download
Also, I see that my lynksys router firmware is from 2008 and has an update. I wonder if updating the firmware mix help. Its just a firm believer when it comes to routers, if it aint broke, dont fix it lol
Click to expand...
Click to collapse
Yes. I've reset and flashed new roms. It doesn't help. I also have a 4yr old linksys wireless n crap router though... And some ppl say WiFi calling works fine with them. I haven't tried on a netgear
Sent from my HTC_Amaze_4G using xda premium
glacierguy said:
Yes. I've reset and flashed new roms. It doesn't help. I also have a 4yr old linksys wireless n crap router though... And some ppl say WiFi calling works fine with them. I haven't tried on a netgear
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
I wonder if people dont realize the problem cause they dont talk on the phone much.
My wireless N linksys router is 4 years old also.
Also, I see that my lynksys router firmware is from 2008 and has an update. I wonder if updating the firmware might help. Its just a firm believer when it comes to routers, if it aint broke, dont fix it lol
its an ics bug. you could have the best router in the world and it will still lag
Yeah heres my own personal fix. Hang up the phone and call back every ten minutes
So in reality, rooting a phone only affects the manufacturer warranty? Something I will never and have never needed to use.
I have premium handset protection with T-Mobile. If I need to exchange through t-mobile or asurion, all I need to do is unroot it right?
Hmm Now I need to go learn how to do all this to get back to GB.

Call quality issues with 4G LTE or bad phone

I have had several people tell me that it sounds like I am talking in a tunnel or tin can on calls I make. They claim it oly happens for a few seconds and then goes away but will repeat. Anyone else have someone tell them something similar?
Wondering if I got a defective phone. I have had no other issues and the reception on my end is always perfect even when they tell me I sound bad.
Tnman7 said:
I have had several people tell me that it sounds like I am talking in a tunnel or tin can on calls I make. They claim it oly happens for a few seconds and then goes away but will repeat. Anyone else have someone tell them something similar?
Wondering if I got a defective phone. I have had no other issues and the reception on my end is always perfect even when they tell me I sound bad.
Click to expand...
Click to collapse
Are you calling using Sprint Airrave or anything?
No, just normal 3G service, not roaming, good signal strength.
If it's happening everywhere you go, in completely different locations on day 10, I would start looking into exchanging the phone.
EVO LTE Audio Issues
I have the phone and have the same issues at times. The person on the other end will be like "What you say" and I have to repeat myself allot
Are you sure you're not covering the mic with your hand..?
Sent from my ELTE using Tapatalk 2
Haven't experienced any call quality issues.
Sent from my EVO using Tapatalk 2
crump84 said:
Are you sure you're not covering the mic with your hand..?
Sent from my ELTE using Tapatalk 2
Click to expand...
Click to collapse
I thought that also, tried moving my hand and on a long call they will repeatedly complain about it. Also thought might be ac vent from car blowig on it creating wind noise or something. I have gone through almost every posibility I can think of.
I had searched and could not find anyone else having the problem, guess it is the phone.
i have the same issue. i had it on stock rom too i think. had the phone for over a month, wonder if sprint will exchange it. if not i guess i can take it with htc.
Do you have a case on that's possibly messing with one of the 2 mics?
i do have the case on mine. ill take it off tom and see if same thing is happening. if im past 14 days do you think htc would work with me on this issue (replacement under warranty?)

Static During Calls

So i have had my V30 for almost 2 weeks now. The first call I made I noticed about every 5-10 seconds I would hear a brief 1-2 seconds of static in the call. I was worried thinking I might need to exchange but then never heard it again for a while.
Then it happened again on a call a few days ago. After some testing it seems it only happens when I am on the call while connected to WiFi. Also no, I am not using WiFi calling. The setting is turned on but it's turned to cellular preference.
Is anyone else experiencing periodic static under any circumstance at all? On cellular or on WiFi or both? If so, is it just brief 1-2 seconds of static like I am experiencing?
I'm actually not experiencing that at all. Which is nice because I went through a lot with bad call quality on my 7 Plus. Might be Wi-Fi related?
Sent from my LG-H932 using Tapatalk
Septembersrain said:
I'm actually not experiencing that at all. Which is nice because I went through a lot with bad call quality on my 7 Plus. Might be Wi-Fi related?
Click to expand...
Click to collapse
Hmmm well that is good you are on the same network as me with the same model. Assuming based off your model number. So that means its not a wide spread issue. I am going to test some more again today.
If I am able to reproduce it today I will probably exchange it. Today is my last day to exchange. I will update the thread later to see if I am able to reproduce it.
No issues whatsoever here ...
AndroidPurity said:
Hmmm well that is good you are on the same network as me with the same model. Assuming based off your model number. So that means its not a wide spread issue. I am going to test some more again today.
If I am able to reproduce it today I will probably exchange it. Today is my last day to exchange. I will update the thread later to see if I am able to reproduce it.
Click to expand...
Click to collapse
Yeah, keep me updated. I don't ever use Wi-Fi on my device unless I'm somewhere I don't have data (haven't encountered that yet with V30). Hopefully it's not an issue and if it is, you get a good replacement.
Sent from my LG-H932 using Tapatalk
Septembersrain said:
Yeah, keep me updated. I don't ever use Wi-Fi on my device unless I'm somewhere I don't have data (haven't encountered that yet with V30). Hopefully it's not an issue and if it is, you get a good replacement.
Click to expand...
Click to collapse
Okay so I have tested it out multiple times since my last post. Here is the results.
Called my girlfriend for just a few minutes on LTE. Sounded still like a slight shhhhh sound when she wasn't talking just briefly some. No other issues or major static or distortion.
Called my car insurance using LTE. Sounded okay actually except 1 very brief split second their voice distorted. Besides that no other static or shhhh or other distortions during the at least 13 min call.
Lastly called my father while I was on WiFi with WiFi calling off but set to cellular preferred. Heard absolutely no issue for the about the 9 minute 50 second call.
So overall looks like its good enough that I am not going to exchange it. Maybe those other times were just random interferences. If I experience anything else negative with the calling I will update the thread. But I think it should be good!

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