My household has multiple phones including those with and without microSIM so we've had the cards for quite some time.
When I got my i9300, my microSIM slipped in nicely, but I had a feeling that it wasn't quite as sturdy as the push-ports on e.g. my Nokia N8. Second time I took the sim out and put it back in, it looked like it sat a little crooked, but the phone still recognized it so I was happy.
Now, when I try and push the microSIM in, it just continues to bounce back out. I tried with another microSIM card and again, first time, the card clicks in place no problem. Second time, the card keeps bouncing back out.
Have any of you run into the same problem? Do you have a solution? Is there some special trick to getting the thing to click into place that I'm missing here?
Is anyone else having issues with the External SD card disappearing when the phone is slightly jarred (not dropped, really)? I noticed mine doing it when I first got the phone but just thought I didn't have it in very well. Now I've discovered it is happening about 50% of the time if my phone is jarred, just setting it down does it sometimes. I believe it is a loose solder joint or something of that nature; so I will be exchanging. Anyone else?
Well by the lack of response I am guessing no one else is having this problem. I exchanged the phone and the new one is working great. I am using the same external card so it was definitely the phone.
My s3 does not connect to any service. And even says, that sim card is not inserted. Some times for about 1 sec phone recognizes sim card and shows service(if same is done without sim card it shows for 1 sec that phone does not have a sim card inserted). Also this somehow affects sound, that also stops working.
What I have done:
Changed s3 motherboard to another s3 unit same effect, so error is with motherboard itself
Checked sim card reader.(replaced and checked with other's device unit, fully working)
So I would like to get your thoughts. I think this unit had water damage, because water damage indicators are missing
whiteLT said:
My s3 does not connect to any service. And even says, that sim card is not inserted. Some times for about 1 sec phone recognizes sim card and shows service(if same is done without sim card it shows for 1 sec that phone does not have a sim card inserted). Also this somehow affects sound, that also stops working.
What I have done:
Changed s3 motherboard to another s3 unit same effect, so error is with motherboard itself
Checked sim card reader.(replaced and checked with other's device unit, fully working)
So I would like to get your thoughts. I think this unit had water damage, because water damage indicators are missing
Click to expand...
Click to collapse
I even made a video of that error, maybe someone will help
youtube.com/watch?v=2_FBUG6k050&feature=youtu.be(Can't post links, so please add w.w.w.)
whiteLT said:
I even made a video of that error, maybe someone will help
youtube.com/watch?v=2_FBUG6k050&feature=youtu.be(Can't post links, so please add w.w.w.)
Click to expand...
Click to collapse
I solved it with emerging motherboard in to isopropyl alcohol for the night
Hello.
I have problem with my Elephone P9000. When the network signal is poor, the network indicator loses signal for a few seconds and in this time, the message "Sim card has been removed" appears for a moment. After that, the signal turns back on (4G), very quickly switches to 3G, and this situation repeats after minute or two. I checked on other sim cards, and the problem is still present. I've done manual upgrade to 20160315, and it not helped. I wonder if it's hardware problem or the software has some bugs.
kraftens said:
Hello.
I have problem with my Elephone P9000. When the network signal is poor, the network indicator loses signal for a few seconds and in this time, the message "Sim card has been removed" appears for a moment. After that, the signal turns back on (4G), very quickly switches to 3G, and this situation repeats after minute or two. I checked on other sim cards, and the problem is still present. I've done manual upgrade to 20160315, and it not helped. I wonder if it's hardware problem or the software has some bugs.
Click to expand...
Click to collapse
Hi,
I had the same problem... My p9000 has arrived just a week ago and since the beginning, several time per day, specially when the phone was in my pocket, it appended to lose contact with the Sim card and even with the SD card. I tried to put a piece of tape on the back side of the tray Sim holder... and after few days it seems work....if can be useful
Thanks, but this method did't work. I noticed, that phone loses network even when signal power is about 3/4. I'm writing to elephone right now.
I have the same problem, my p9000 arrived today.. after setingup everything the simcard cannot be read.
I tried multiple solutions none of them work. anyone already got the solution?
I had a small succes with 2 simcards but it lasted a short time
Greetz
Flashing Aerom V1 solved my problem.
Friend of mine received this phone yesterday and has the same issue. They keep getting this error every few minutes even when the phone is placed on a table so I reckon it's firmware related?
Sent from my Elephone P8000 using Tapatalk
Yes. ROM 20160419 and every other based on it solves this issue.
kraftens said:
Yes. ROM 20160419 and every other based on it solves this issue.
Click to expand...
Click to collapse
It doesn't. I received the OTA and I still have the problem.
It's strange. I installeg IMUI official rom, based on 0419 and still was fine, till i started to play with LTE bands. Disconnecting sim card problem appeard again. Then i flashed stock 0315, download OTA and problem has gone.
Maybe a solution with scotch tape on back of the sim card will be useful to you.
@
kraftens said:
It's strange. I installeg IMUI official rom, based on 0419 and still was fine, till i started to play with LTE bands. Disconnecting sim card problem appeard again. Then i flashed stock 0315, download OTA and problem has gone.
Maybe a solution with scotch tape on back of the sim card will be useful to you.
Click to expand...
Click to collapse
I have this issue after the upgrade also. I do not think its hardware related as the issue can pop up even when the phone is sitting on a bench.
I have 2 SIMs in the phone, and it seems to happen much more than when there is just one.
It feels like when there is multiple connections that the phone gets confused and drops out.
The phone drops out while on calls too, which makes it worthless to me.
Is it faulty? Should I send it back?
I have the same problem with my P9000.
It looks like some mobile data information seems to cause some kind of exception which will then drop out the SIM card.
I had the same problem. So I ordered another P9000. Problem solved, second phone works fine. I swapped the SIM card trays to verify, the problem (in my case anyway) is with the tray as the old tray causes the same problem in the new phone and the new tray works fine in the old phone (damaged/bent/bad batch/different manufacturer/sub-contracted? Who knows?). Wrote to Elephone (for a replacement SIM card tray), will see what they have to say.
(As a very unsatisfactory workaround, if you bend the tray very slightly (bend the middle down from the top) and insert it in the slot almost all the way except for the last 0.3-0.5mm (friction holds it in place), so it protrudes about the same distance as the buttons (so it looks like another button) then this seems to hold the SIM card in the right place. It is a bit tricky but do it right and it stays in place (a few weeks now, no problems). If you break it it is your responsibility not mine, though (let's see if Elephone will give replacements). Best solution I could come up with as the alternative is owning a $200 piece of plastic that does nothing. (now I have two (3 actually) dual SIM card phones. Lucky I have a lot of SIM cards.
davidtheguest said:
I had the same problem. So I ordered another P9000. Problem solved, second phone works fine. I swapped the SIM card trays to verify, the problem (in my case anyway) is with the tray as the old tray causes the same problem in the new phone and the new tray works fine in the old phone (damaged/bent/bad batch/different manufacturer/sub-contracted? Who knows?). Wrote to Elephone (for a replacement SIM card tray), will see what they have to say.
(As a very unsatisfactory workaround, if you bend the tray very slightly (bend the middle down from the top) and insert it in the slot almost all the way except for the last 0.3-0.5mm (friction holds it in place), so it protrudes about the same distance as the buttons (so it looks like another button) then this seems to hold the SIM card in the right place. It is a bit tricky but do it right and it stays in place (a few weeks now, no problems). If you break it it is your responsibility not mine, though (let's see if Elephone will give replacements). Best solution I could come up with as the alternative is owning a $200 piece of plastic that does nothing. (now I have two (3 actually) dual SIM card phones. Lucky I have a lot of SIM cards.
Click to expand...
Click to collapse
I removed the SIM card tray because I wanted to swop the SIM's around. It has been several hours now with no drop out so it will be interesting to see how long it works before droppping out again. I didn't dare to bend the tray because knowing me I would have broken it!
Duplicated in error.
search for lost imei on mtl devices.
you can restore it with enginnering mode . its easy
davidtheguest said:
I had the same problem. So I ordered another P9000. Problem solved, second phone works fine. I swapped the SIM card trays to verify, the problem (in my case anyway) is with the tray as the old tray causes the same problem in the new phone and the new tray works fine in the old phone (damaged/bent/bad batch/different manufacturer/sub-contracted? Who knows?). Wrote to Elephone (for a replacement SIM card tray), will see what they have to say.
(As a very unsatisfactory workaround, if you bend the tray very slightly (bend the middle down from the top) and insert it in the slot almost all the way except for the last 0.3-0.5mm (friction holds it in place), so it protrudes about the same distance as the buttons (so it looks like another button) then this seems to hold the SIM card in the right place. It is a bit tricky but do it right and it stays in place (a few weeks now, no problems). If you break it it is your responsibility not mine, though (let's see if Elephone will give replacements). Best solution I could come up with as the alternative is owning a $200 piece of plastic that does nothing. (now I have two (3 actually) dual SIM card phones. Lucky I have a lot of SIM cards.
Click to expand...
Click to collapse
Did you manage to get a replacement tray? I'm having this issue on a second p9000 I bought and can't seem to find a proper solution
I've had one drop out only since I removed and re-inserted the SIM card tray as per my post no #13.
I did inform Elephone of the problem but apart from a standard automated acknowledgement, I never had a response. What a surprise!
That's bad news. I've got a third p9000 and it's the only one causing problems. I've factory reset it and hope the seller takes it back as no matter what it won't detect the SD card in the first slot or the SIM card in either now. The QA on this sim tray is really bad. There aren't any compatible parts for the tray anywhere? Does the tray share the same design as say a p8000 or other elephone models? Or even a different phone entirely?
I have the same issue. I even had to remove the SIM pincode, because after the phone thought the SIMS had been removed and later found them again it keeps hanging on the SIM lock. This sometimes happens in my pocket without me knowing that i do not have a network connection at that time.
So how can we decide if it's hardware of software related?
Software: In my opinion this issue only came about after updating to the 20160419 ROM.
Hardware: Once the phone suddenly found my SIMS again after hitting it softly (softly, i swear).
I will be following this thread closely
I have the problem too, the First weeks I had no problem. Now it happens from time to time around two times a Day. I'm using Eragon 2.0.
"Emergency Calls" only, loose SIM card tray or SIM motherboard contacts? How to fix?
lately, i have been having random issues with my phone not detecting SIM card or saying emergency calls only.
I fear it might have been cuased by me as I opened up the phone to tweak the motherboard abit in order to fix the GPS contacts being weak (which is now fixed yay!) . But at the same time, when I opened the phone, where I had to seperate the screen from the metal casing I had forgot to take out the SIM tray.
I did manage to seperate the screen even with the tray attached, and I did it very gently. that said,. I am wondering if I had some any damage. at this point i feel i may have bent some small pins, anyone have any idea to fix this?
Thanks!
geminihc said:
lately, i have been having random issues with my phone not detecting SIM card or saying emergency calls only.
I fear it might have been cuased by me as I opened up the phone to tweak the motherboard abit in order to fix the GPS contacts being weak (which is now fixed yay!) . But at the same time, when I opened the phone, where I had to seperate the screen from the metal casing I had forgot to take out the SIM tray.
I did manage to seperate the screen even with the tray attached, and I did it very gently. that said,. I am wondering if I had some any damage. at this point i feel i may have bent some small pins, anyone have any idea to fix this?
Thanks!
Click to expand...
Click to collapse
Read my thread here, where I explained my simillar problem and how it was fixed! Good luck!