Crazy odd charging/touch screen bug - Atrix 4G Q&A, Help & Troubleshooting

Yesterday I drove up to Seattle to visit UW, and took with me a car AC power adapter and my AC micro USB charger. On the way up I left it plugged in, used it few times (not while driving ), everything was all great and stuff. However, during the day I was there I used it a great deal with GPS, maps, etc etc. I just barely managed to get back to the car with about 10%. So I plug in the phone, and am noticing that the touch screen doesn't appear to be functioning properly. Frustrated, I reboot my phone and find that it still has this issue. After a little while with this I realised that the problem was that whenever the phone was plugged in, the touch screen wouldn't function right (wouldn't response basically all of the time, including the "buttons" on the bottom"). So I thought "OK, so the problem is the charger, weird". However, things got weirder. For some reason I decided to take the battery cover off while charging, but then suddenly I found that the touch screen was working again. I was like "wtf no way" of course, and put the cover back on because I thought it had just magically fixed itself. But lo and behold, it stopped working again as soon as I replaced the cover. I then took the cover back off and it started working just fine. Remember that the charger stayed plugged in this entire time.
So yea, that's my weirdass story. I have no idea what could possibly cause it to only not function when the charger is plugged in AND the battery cover is on. Makes no sense whatsoever. Oh yea, and when charging directly from AC at home, or with a USB to AC, or just USB, it has no problems whatsoever.
(tl;dr my phone has a borked touch screen if I am charging in the car with an AC adapter and have the battery cover on at the same time)

Related

Charging Problems after 2003SE rom upgrade

I went away for xmass, and the last thing I did before leaving (this is stupid i know) was to upgrade my XDAII to 2003SE 2.02 rom.
I brought only my USB charge cable because i didnt want to carry too much.
Now, when I plugged it in to charge on my PC it said charging and the light came on as usual. However, it seems it wasnt charging. I left it overnight expecting to have a charged unit, only to find it completely dead the next day.
Now, when I plug it in, the charge light comes on RED for about 2 minutes, then the unit comes on from a hard reset and shows both charge levels at ZERO.
It stays on for about 10 minutes pretending to charge, but only the backup battery charges, the main one doesnt charge at all. Then it goes off totally and the light goes red again.
If I turn the unit off while it goes red straigh away and wont come back on.
After a few minutes it comes back on and pretends to charge again. The Backup battery reached "100 %" but the main battery will not charge. its still at 0% and wont charge.
Ive connected it to a 5v2amp psu as it requires but this was via a powered usb charger so using the same lead, not the official cradle.
Im worried there is something wrong but dont have access to the cradle.
Has anyone else ever had experiance of a total discharge state on an XDAII ?
UPDATE
I travelled 50 miles today to get to the nearest charge cradle for an XDA2, put my battery in and it charged fine. I put it back in the XDA and it worked. However, when I got home I plugged it into the USB charge lead, and it came on and said charging again, with the yellow light and all seemed well. I left if for a bit and the battery was then dead again with no charge and back to showing the red light. it wont come on at all now.
This is the same lead i used previously and the only change is the 2003SE rom, has anyone else had a problem charging after doing this rom upgrade? Can I revert back to 172 ? how? help please.
Please help. IM screwed unless I can find a solution, has anyone got any idea?
Dude, I have the same problem on my 1.72 version. I have (of course) dropped by xda2 several times on the floor, but it works charging from the cradle (which again has a adapter connected to it) but not from my brand new USB sync+Charge cable. I have also tried another cable and even on a different PC. Only thing that happens, is that it says it is charging, but nooooo... it's all flat after a little while. It's as if the cable uses my XDA power to change the PC instead of the other way around
It's funny. So now I have to drag that big-ass charger along with me to work every day instead of that neat little USB cable.
Life is unfair!
As for your problems, I can only say that you're not alone.
Hi, thanks for the reply.
I havent ever dropped mine, ive taken good care of it, so I dont think that is the cause. It does sound like the same issue however, I dont have my cradle here to test it though, just a usb sync+charge cable.
Does it work with the charge adaptor and psu alone? I mean the little thing that goes on the end of the mains psu to connect directly to the XDA without the cradle. How about on the cradle without the PSU plugged in?
I think this may be a hardware fault that needs repair, so its off back to o2 for mine if it is, you may find they would repair yours too.
Anyone else got an idea?
http://forum.xda-developers.com/viewtopic.php?t=4330
With my charger alone, it charges perfectly. In the Cradle with the charger connected, it works too. I havn't tried to use the cradle alone using only the USB cable to the PC.
I think I might bring it to the repair-dudes when it's so trashed that it is not working at all Until then, i will keep on using it.
I have exactly the same problem. i am not sure if it was because of the upgrade, but this is what happened to me, I upgraded to 1.72wwe from the factory 1.66wwe and it was working fine when I noticed that sometimes when it was charging after pulling out the plug, the unit will display 0% charge from the external battery and then after plugging it again the power is at 100%, It happened twice and was ok again, I presumed it was just a glitch from the system and promptly dismissed it as such. After a week, it was hardresetting everytime i got it out of the plug. I brought it to the service center and they replaced the battery (it was under warranty) It was working fine then I upgraded to 2003se the unit was ok for about 3 days then i noticed that the unit was loosing charge and hardresetting everytime. I brought it to the service center again and they said they replaced the motherboard this time and was back to 1.66wwe. So far its ok and working fine.

[Q] What can I do to get my NT to power back on?

So last night before I went to sleep, my NT had about 40% battery life left in it. I'm currently running the final alpha build of CM7. I've been experiencing really bad wifi loss issues and have kept the 'Never' option enabled under the wifi sleep policy (thinking that would help hold the connection).
I woke up to find the NT was turned off. Figured that was odd as I was only asleep for about 5hrs. I turned it on and then noticed it got into the OS and then died. I did see the battery icon was red briefly.
I then plugged it into the wall and it was boot looping. I saw the 'n' logo pop up, screen went black, 'n' logo, etc. etc.
After numerous attempts of holding down the power button for 20+ seconds, holding power+vol down for 10 seconds, plugging it with or without an sd card into the wall and computer, nothing is happening.
The computer does see something as I'm hearing the common connected/disconnected tone from the USB port. Now I'm noticing that plugged into the wall, the 'n' on the cable stays orange. It never turns green.
Did it go 'poof' in the night somehow?
[EDIT] Ok after leaving it plugged into the wall for about 15mins, it suddenly turned on but had a google framework FC error. Yeah, not sure what I should do at this point. It appears to be charging...
It's been noted by others that if the power level goes below 15% you mustn't turn the device off if you don't have the original charger nearby. If it dies you need to charge it with the original charger for a bit before it'll power back up.
I assume this means that you can't run it off the cable while you've got a completely dead battery. That kind of stinks but isn't too surprising, a lot of devices are like that.
So does that mean that if the device is <40% of battery I need to plug it in if I won't be around it for a while? Not sure I'm cool with that. Battery life was great all day yesterday but somehow it dropped 40% in under 5hrs while asleep.
I can't really say much as I haven't dealt with it personally. People were talking about it in a couple threads about the NT's charger and unique 12 pin cable.
Here's what I understand from what I've read:
You can run it until it's empty all you like. You'll just need to use the Nook's factory charger (or a compatible 2A charger with bridged D- and D+ pins) AND (this is the important one) the factory USB cable to charge it.
If you run it until it dies you have to charge it for a little while before it'll turn on again, BUT you have to use the original cord and charger. It won't charge off of a regular micro USB cable nor will it work if you're using a 2A or smaller charger that doesn't have the middle two pins bridges (the Apple UBS chargers won't work nor will your PC's USB ports, for example).
The NT will charge, albeit slowly, if connected with a third party cable or USB charger (without the data lines D- and D+ bridged), but not if the device's power has been depleted.
So I suspect something sucked up a lot of juice while you weren't using your NT. Not a huge deal, but definitely annoying. Plug it in for 15 minutes and you can get rolling again.... BUT only if you're using the original charger and cable. Lovely isn't it? It's not a huge problem but it is annoying. I wish you could at least use the device with a dead battery while plugged in.
I just mention the charger/stock cable thing because I'm sure someone will probably see this post in the future and may be having that particular problem resuscitating their NT.
Cool, yeah I don't specifically set out to run it down to zero but since the device is clean with minimal stuff running in the background, it's difficult to know when this might happen again. I assumed I'd wake up with like 20-25% battery left. The framework FC is also something I'm concerned about but maybe it was just a fluke.
Ah well, really do appreciate your input and I'll be sure to keep the stock cable/adapter on hand when I'm on the go.
Battery showed fully charged, I rebooted to do another CWM backup and then when it came back up it showed 84% charged. Lol. And this pic made me laugh even more. Time to get that lady from Poltergeist involved I think...
The Google Framework force close is typical of stock rooted NTs. I don't believe it ever did any harm to anything though. Just that it sometimes appears on reboot.
I'll ask one additional question as to not make another topic since it's related.
Opinions on battery calibration with the NT? That was one of the reasons I didn't charge it last night as I wanted to fully run it down and then fully charge it back up. Does the NT require this with a new rom install? That pic above shows the battery gauge clearly wasn't correct initially.
Your battery is draining overnight because wifi is running the whole time (as you stated in your first post).
Sent from my SCH-I500 using Tapatalk
ckevinwelch said:
Your battery is draining overnight because wifi is running the whole time (as you stated in your first post).
Sent from my SCH-I500 using Tapatalk
Click to expand...
Click to collapse
That's what I obviously thought of at first but it didn't drain nearly as much when I was using it throughout the day. The only thing I can think of is maybe the fuel gauge itself was wrong from the start, which refers back to my calibration question.
My GS2 has the sleep policy set to 'Never' as well and only loses maybe 7-8% after being asleep for around 7-8hrs and it certainly uses more juice in sleep due to the cell communication, etc.

[Q] Evo 3D won't charge, only buttons light up - dead?

Hi there, XDA folks!
Mario here with some phone problems..
I have a CDMA Evo 3D running on the stock ROM.
The phone's charging cable was shorting out ever since I bought it (got it 2nd hand). I had to wiggle it in order to get the phone charging.
I gave it to my girlfriend to use it for taking pictures n whatnot while outside of town. She returned it kinda Rambo-ish; the front of the phone basically fell apart.. the front metal grill surrounding it, at least.
Phone worked fine, except for the cable shorting out even more. My laptop shut down every time that happened, so I'm quite sure that's not what caused the problem I'll be explaining later on in this thread.
So let's get to the point, shall we?
My phone was really low on battery, something within the range of 2-5%. I tried charging it, but the wires shorted out again and the laptop died on me.. again, and again, and again..
I couldn't really bother with fiddling around with it until it starts, so I just unplugged it and left it that way.
The phone sat for a few days, my (main) laptop broke, so I decided to give the good ol' Facebook Messenger a go.. sadly, the phone would not turn on or start charging.
I removed the shrink-like wrap around the wires of the USB cable, cut the bad parts and twisted the color-matching wires in order. Sadly, the phone would still not charge.
I tried with another (self-made) USB cable... no luck whatsoever. Just to clarify; the blue wire on the one the phone comes with is ground, right? If not that could of caused the problem, since I connected the blue wire on the mini-usb to the black one on a standard USB plug.
I tried juicing the phone up a tad bit by running 5V on the battery for 15 minutes or so.. didn't really bother going for more, since it's kinda hard to keep 2 wires pressed against the battery for more than that. The phone powered up, but the display did not. There was the low battery sound, volume keys were functional, vibrating feedback was okay.. hell, the phone even took a screenshot when I pressed power button + volume down!
Sadly, that didn't solve anything.. even turned on, it would not charge. The 15-minute charge is good for a minute of red blinking light and fancy glowing buttons, nothing more.
Is the phone dead, or should I give it a hour charge directly and see how that goes?
Thanks in advance to everyone who replies!
i think it'll be good if you buy a universal battery charger for phone. so you can charge your battery without plugged to the phone
apinghed said:
i think it'll be good if you buy a universal battery charger for phone. so you can charge your battery without plugged to the phone
Click to expand...
Click to collapse
I am looking for more opinions before I spend cash I don't have on chargers that may not work.
If you or someone else is positive about the display not working because of not enough battery juice, then I'll manually charge the battery for an hour, even though it's uncomfortable as hell to hold 2 wires on the pins for that long.
What's bugging me is that it's not charging once it has just enough juice to power up everything, no display either. I'd like to know if it's doing that, because the battery is too dead to actually start charging up via the phone and whether the display just doesn't work or there's not enough juice for it.
Edit; I bought a chinese charger that charges the battery directly (2pins). The display still does not work and the phone will still not charge via the cable. Could it be a bad cable (and a dead display..)? It seems like the phone itself is responsive - I unlock it, press the "search" button and when I type on the keyboard (that I don't see), it vibrates with every pressed key.
Also, I can hear it taking a screenshot and the volume down/up buttons seem to be working fine.
Dontrememberusername said:
Edit; I bought a chinese charger that charges the battery directly (2pins). The display still does not work and the phone will still not charge via the cable. Could it be a bad cable (and a dead display..)? It seems like the phone itself is responsive - I unlock it, press the "search" button and when I type on the keyboard (that I don't see), it vibrates with every pressed key.
Also, I can hear it taking a screenshot and the volume down/up buttons seem to be working fine.
Click to expand...
Click to collapse
this is exactly what's been going on with my phone as of a few days ago.
checked the time while it was plugged in, unplugged it...screen froze.
hasn't turned back on since.
the buttons on bottom light up, though.
i can take calls, use my unlock pattern (it takes me a few tries now that i can't see anything) and press the search key for google now.
for all intents and purposes...phone's fully functional...except i can't see anything going on.
i brought my phone into a sprint corp store, they changed the top housing for me screen and all for free.
it was really nice.
but, that didn't change anything.
screen still doesn't change anything.
they said the board probably shorted on screen lead.
have you figured anything out?
cipher77 said:
this is exactly what's been going on with my phone as of a few days ago.
checked the time while it was plugged in, unplugged it...screen froze.
hasn't turned back on since.
the buttons on bottom light up, though.
i can take calls, use my unlock pattern (it takes me a few tries now that i can't see anything) and press the search key for google now.
for all intents and purposes...phone's fully functional...except i can't see anything going on.
i brought my phone into a sprint corp store, they changed the top housing for me screen and all for free.
it was really nice.
but, that didn't change anything.
screen still doesn't change anything.
they said the board probably shorted on screen lead.
have you figured anything out?
Click to expand...
Click to collapse
Nope, I'm still in the same situation.
Does yours charge?
My phone isn't recognized by my laptop at all, so I'm guessing something is indeed fried. I don't have the appropriate screwdrivers to open it up and inspect the board, otherwise I'd open it up and check it out.
If you have Torx T5 & T3 screwdrivers you should give it a go - post some decent-res pics over here and I'll at least visually inspect it.
I genuinely don't feel like spending more money for tools n whatnot for a phone that may be permanently dead.. planning on getting a second-hand S4 anyways. Waiting on a student loan and smashing this phone to pieces as soon as I get the cash for a new one. Can try and help out for yours if you manage to open it, though. Could be something as simple as a dead resistor that shouldn't be too hard to replace.
I tried the hillbilly method and hit my phone a few times against a wooden bench, that didn't seem to fix it. Pretty positive something's fried, but I'm also guessing it isn't a viable component, having in mind the phone functions normally, even though the display & usb port don't work.. hell, my phone woke me up at 3AM today, 'cause the alarm went off, lol!

[Q] Weird charging problem

Hello,
I have a really weird problem with my phone for several months now. I use Zenfone 5, and my warranty is probably void already, but I could not use it anyhow (it is in a different country). I tried contacting the official support, but they just said to send it in for a check up, which I could not at the time, and cannot now either.
The problem started when I plugged in my phone in my car using third party car charger. It worked with other phones with no problems, and the output should be OK. When I plugged it in, the light on the charger went off, and the phone turned itself off without any notification. I tried to power the phone on with no success. It just vibrated, and remained off. Later I disassembled the charger and found out that the safety fuse has melted.
I went to my house and plugged the phone in, and it turned on. But the problem was, and remained to this day, that the phone thinks it is charging even when it is not plugged in. The phone charges normally, and battery life is ok, the phone normally goes into deep sleep mode.
The phone won't power up without charger, and the USB OTG obviously doesn't work. But there are some curious things about this problem.
When I took my phone apart and disconnected the battery for 30 minutes (it is non-removable), after I connected it back, the phone turned itself on (without the charger), until I tried to charge it, then it went back to only powering on while on charger. The constant charging thing, nevertheless, remained all the time.
Sometimes when I plug in the cheap USB OTG converter, the phone stops charging notification. When I unplug it, it goes back to charging.
I have no clue what could be the problem, and which part (the usb board or the battery) could be faulty.
I also tried hard reset a few times, with no success.
Thank you in advance for your answers.
Bump? Anyone? Any clue?
Is there any way to change kernel so it doesn't register charging if there is no current flowing to the phone?
And which type of battery connector is this?
http://www.myfixguide.com/manual/wp-content/uploads/2014/09/Asus-ZenFone-5-Disassembly-7.jpg
BUMP

Swift 2 + Battery

So my phones battery discharged from almost full to completely empty last night while plugged in. It seems to be charging fine right now however but I did fiddle around with it a bit. Even if it wasn't plugged in it discharged way too fast for regular standby and non of the "use since last full charge" look odd. Anyone else had anything like this happen?
So it turns out a least part of the problem was that my charge cable is damaged, it only works when plugged in in one direction. I still don't know why it was apparently running flat out all night though.
I wouldn't worry about it; there's no telling what a bad cable can or cannot do with your software. For all we know the software was unable to go to sleep because it constantly started charging, then stopped, then started again... Cut your losses, buy a decent cable and forget about the issue
One thing I tend to do to keep my phone behaving: I reboot it every so often (at least once a week).

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