[Q] G-tablet refuses to update - G Tablet Q&A, Help & Troubleshooting

First thing I want to say, this is a bone stock tablet. Everyone from XDA told me to try out the tablet first without it being hacked for a couple of weeks and then decide if you want it hacked later down the road. I have already searched this question and haven't yielded any results.
I have been trying to avoid posting a help thread for a very, very long time, but things have kinda gotten out of hands now. The other day I had been prompted to do the 4349 OTA update, but I waited because I wanted to see what the XDA community thought of it first before doing so. I set my tablet down, went into the other room for some lemonade, came back and my 3 yr old nephew got ahold of it. Somehow, he got into the settings folder, got into security, and did a "Factory data reset". I powered on my tablet and I have nothing. Nothing is on my device. Whatever Viewsonic sent it with, is gone now. Adobe Flash is gone, Facebook, Twitter, Angry Birds, and a couple of other apps are just not there. Now to be real honest, these aren't really that big of problems to me (I mean yea I was really far on Angry Birds, but whatever). The biggest problem to me is the fact that when I go to the OTA updater, it says my device is up to date being on the 3588 UI version. I want to get to 4349 somehow, but it is not letting me. I called Viewsonic and nobody had any idea. Does ANYBODY know what to do? Its getting pretty ridiculous that no one has any idea.
My goal for this tablet is to get a custom ROM on it (preferably one of Roebeets) with the VTL Launcher and support for an ad hoc network.
ANY help would be greatly appreciated. Thanks in advance!

Hold Volume up while Powering on - let go of both buttons when the birds appear to go into recovery mode.
Try that out.

The update was pulled. They are preparing a new one to be released soon.

Recovery mode was not working, but apparently that doesn't matter anymore as the update has been removed. Thank you all.

Related

Two parter, first part HELP!!!

First off this is my first post, and I gotta thank everyone cause I've been able to do some cool stuff with my phone and without the support of the community and the vast knowledge some of the guys (and gals) have on xda, I would be just another average consumer. And I'm still learning.
So a few days ago I tried to update my rooted Vibrant (with the lag fix) through Tmobile, like a noob, without unrooting my phone and everything was going great until the phone rebooted and got stuck on the "Samsung" startup screen.
I was able to fix that after reading through the odin3 fix and got the phone up and running again. Decided I didn't need froyo that bad and just reinstalled all my old stuff with Titanium backup.
Then after reading through the forums a little more I got the itch to try 2.2 again, so I was a little smarter this time, undid the lagfix, unrooted the phone and started the update. But once again, frozen at the "Samsung" screen...
Odin to the rescue again. But this time as odin was doing its thing, the power went out in my house, ughhh! Got everything back up and running and when I tried to turn the phone on it goes to a screen I haven't seen before, with a "phone" icon, two dots, a "triangle caution" icon, two dots, and a "computer" icon, and it wont get out of it. It won't connect to my computer so it won't connect to odin.
I'm usually decent at finding the solutions on the forums and I could have sworn I read somewhere about this type of problem, but I guess I'm wording my searches wrong so nothing is coming up.
So how do I get my phone out of this mode? Or is it bricked?
Also does anyone now why the phone would freeze like that after the update? I probably should have just flashed one of the froyo roms, but I figured it would be easier to return if the OS was from Tmobile.
steambrick said:
First off this is my first post, and I gotta thank everyone cause I've been able to do some cool stuff with my phone and without the support of the community and the vast knowledge some of the guys (and gals) have on xda, I would be just another average consumer. And I'm still learning.
So a few days ago I tried to update my rooted Vibrant (with the lag fix) through Tmobile, like a noob, without unrooting my phone and everything was going great until the phone rebooted and got stuck on the "Samsung" startup screen.
I was able to fix that after reading through the odin3 fix and got the phone up and running again. Decided I didn't need froyo that bad and just reinstalled all my old stuff with Titanium backup.
Then after reading through the forums a little more I got the itch to try 2.2 again, so I was a little smarter this time, undid the lagfix, unrooted the phone and started the update. But once again, frozen at the "Samsung" screen...
Odin to the rescue again. But this time as odin was doing its thing, the power went out in my house, ughhh! Got everything back up and running and when I tried to turn the phone on it goes to a screen I haven't seen before, with a "phone" icon, two dots, a "triangle caution" icon, two dots, and a "computer" icon, and it wont get out of it. It won't connect to my computer so it won't connect to odin.
I'm usually decent at finding the solutions on the forums and I could have sworn I read somewhere about this type of problem, but I guess I'm wording my searches wrong so nothing is coming up.
So how do I get my phone out of this mode? Or is it bricked?
Also does anyone now why the phone would freeze like that after the update? I probably should have just flashed one of the froyo roms, but I figured it would be easier to return if the OS was from Tmobile.
Click to expand...
Click to collapse
Email me [email protected]
Thegreat520 said:
Email me [email protected]
Click to expand...
Click to collapse
That's nice of ya GreatOne
+1 vote for personalized help...
~SB

Ugh, STILL can't restore this nandroid backup? Why do I have so many problems?

I just don't get it. I literally follow every instruction to a T and still get hosed every time. The Droid is so much easier to hack than these phones. It's unnerving.
Here's a 'quick' recap of what I've done so far.
My girlfriend has a vibrant, I installed one of sombionix's ROMs on it and she loved it. I think the latest one I installed was 1.7 I convinced her to try out a froyo ROM and she didn't like it, so I went into recovery and attempted to restore a nandroid backup I had made of the 2.1 ROM. Little did I know that apparently you have to install a 2.1 kernel on the Vibrant first if moving from a 2.2 ROM to a 2.1 ROM (Nandroid on the droid restores the kernel too, so I wasn't aware of this). So recovery got stuck at 'restoring data'.
I spent a week trying to get the damn phone into download mode, FINALLY got it there and restored back to stock JI6 (I think that's what it's called anyway). At this point I was on a stock 2.1 kernel and thought that restoring the original nandroid backup would work this time. Yet AGAIN the restore got stuck at 'restoring data'. Can someone please tell me what the hell I'm doing wrong? After waiting 45 minutes at 'restoring data' I rebooted the phone again. The odd thing is, the bionix lady started talking and saying she was initializing bionix. I know this normally takes 10 minutes or so, so I am waiting, but I have a hard time believing the phone will work without being fully restored. Is it possible I didn't wait long enough? (45 minutes on 'restoring data')
Any other suggestions for what I've done wrong? Will Vibrant hacking always be this frustrating? If so, I'm probably going to get her back to stock and leave her that way. The only problem is I *NEED* to get this nandroid backup to work to get some important text messages and other things she had saved. Please help.
So I just odin'd back to stock, and this time before attempting to restore the nandroid backup I went into CWM myself to delete data and cache before restoring. The phone hangs at 'formatting data'. It's as if anytime CWM tries to do anything with the data partition the phone freezes. Any suggestions?
Alright, I FINALLY got the restore process to finish. I then rebooted the phone and now I'm stuck at the Vibrant logo. What on earth am I doing wrong? I just don't understand this. It's like every single time I conquer one obstacle, there's another one waiting for me. What do I need to do now? The bionix lady says 'initiating bionix, hardware acceleration sequence enabled', etc. as if it's going to load up but it does nothing. What now?
ARGH. So after getting the restore process to work and getting stuck on the vibrant screen, I again odin'd back to stock JI6. Instead of Odin flashing me back to stock JI6, somehow my phone came on and is exactly the same as when I made the original nandroid backup I've been trying so hard to restore to, except that there is no root, it's the wrong kernel, and things aren't working right (apps do nothing when clicked, text messages won't open, etc). WHAT THE HELL IS GOING ON?!?! UGH.
I absolutely loathe this phone. Its performance is amazing, but this thing is a hacker's nightmare. I feel bad for those of you that own this piece of ****. I just spent the past hour redownloading a bionix 2.1 ROM, manually restoring all of her apps from titanium backup (free version, so had to do it one by one). I FINALLY got the phone to a point that was very similar to the nandroid backup I've been trying so hard to get back to and the damn thing rebooted, and now launcherpro is force closing repeatedly and not allowing me to do anything else at all. This phone is absolute crap as far as hacking goes. And I know, I know, I'm sure plenty of you will respond with wise ass remarks like 'if you knew what you were doing it wouldn't be', or 'I've never had a problem', but just the fact that this phone is only a few months old and its support forum is 5x more active than the most active Droid support forums shows how much harder this thing is to hack than my Droid. I am so frustrated with this thing I'm about to throw it out the damn window. You literally cannot do anything without encountering a new problem.
I guess I'll start the whole process over again. What a waste of good hardware.
It just never ends with this thing. Now after odin'ing back to stock the phone goes to a black screen and just sits there unresponsive. I ****ing hate my life. I really do. Will someone please help me? Please tell me what I did wrong in each of the 6 to 7 different problems I've had in this thread now?
Well it's all over now. After the most recent debacle I found a thread stating that if stuck on a black screen, flash the 'froyo that doesn't brick' through odin, then downgrade to stock JI6. I did that, and the phone boots now, but it wiped the SD card so it's all over now. All my nandroid backups, all files, everything is gone. Somehow the only thing it didn't wipe is an angry birds APK I bluetoothed to her phone the night it came out, since it wasn't showing up in her market yet. This phone may dominate my Droid in performance, but I have never had so many issues with a device in my entire life, not even when I first began hacking my Droid. I am going to leave her on stock and move on with my life. So many hours wasted on this piece of ****, my head is spinning. I do appreciate all the help on this forum but it's all been in vain. Thanks anyway everyone.
You keep posting to yourself. The reason, you are the issue. Some people forget to go to a2.1 kernel, but this thread is crazy. I've been flashing this phone since it came out with no issues at all. Don't bash the phone because YOU are having a problem.
I think he'd have been well advised to steer his girl to an HTC, not samsnot. Sorry you had such a ***** of a time man.
Sent from my PC36100 using XDA App
Oh boy, may I suggest RTFM before you screw with your girlfriend's phone any longer?
http://forum.xda-developers.com/showthread.php?t=732458
http://forum.xda-developers.com/showthread.php?t=771111
velocity92c said:
I absolutely loathe this phone. Its performance is amazing, but this thing is a hacker's nightmare. I feel bad for those of you that own this piece of ****. I just spent the past hour redownloading a bionix 2.1 ROM, manually restoring all of her apps from titanium backup (free version, so had to do it one by one). I FINALLY got the phone to a point that was very similar to the nandroid backup I've been trying so hard to get back to and the damn thing rebooted, and now launcherpro is force closing repeatedly and not allowing me to do anything else at all. This phone is absolute crap as far as hacking goes. And I know, I know, I'm sure plenty of you will respond with wise ass remarks like 'if you knew what you were doing it wouldn't be', or 'I've never had a problem', but just the fact that this phone is only a few months old and its support forum is 5x more active than the most active Droid support forums shows how much harder this thing is to hack than my Droid. I am so frustrated with this thing I'm about to throw it out the damn window. You literally cannot do anything without encountering a new problem.
I guess I'll start the whole process over again. What a waste of good hardware.
Click to expand...
Click to collapse
You say its a hackers nightmare, it is one of the few phones that is almost impossible to brick, do not consider yourself a hacker for using odin, you could not even figure out how to do that right and messed up, that is what happend you are the reason it wouldn't work the phone is great you just suck.

Help major screen problems since ics

I got my ATP today!!! Ordered it back in December. For the first hour it worked great, then I got a notice to up date firmware... I assume it was the Android 4, Ice Cream Sandwich update. I allowed it and ever since then my screen will just go crazy after about 10 minutes of use. If I turn it off and back on, it works again for a few minutes.
Also having problems with wifi but not major, every time I turn it on, or wake it up, I have to turn the wifi off and back on.
But right now the screen issue is big and I am not tech savy enough to figure this out. I found this site on a google search.
Can anyone help?
I did a reset to factory defaults, but it did not undo the ICS.
Is it similar to this?
http://forum.xda-developers.com/showthread.php?t=1437280
Unfortunately, mine has that problem so I had to return it.
Seriously? Did you get another? I've been waiting so long and I doubt any stores have them in stock. I can't see the link, but mostly it looks like stirpes across the screen, but them it just gets worse and goes kind of crazy.
Oddly, it's only with some programs, some of my games work fine, but online issues are a problem.
Quality control strikes again or lack there of sorry bro return for refund.
Swannranch said:
Seriously? Did you get another? I've been waiting so long and I doubt any stores have them in stock. I can't see the link, but mostly it looks like stirpes across the screen, but them it just gets worse and goes kind of crazy.
Oddly, it's only with some programs, some of my games work fine, but online issues are a problem.
Click to expand...
Click to collapse
Sorry, I posted the wrong url. But I did place an order from hhgregg when they were selling for $399, waiting for it to get here now.
Actually Best Buy is replacing it immediately. I'm on the way to the store, BUT not sure they have it in stock, said they have 250 in the warehouse, and will ship asap if the store does not have it. I called the store, they said the computer says it is there, but no guarantee I'll post back. May not do the ICS right away. I was wondering why I can't just do another firmware update, but I can't figure it out. Thought about calling the geek squad but I may talk to them at best buy when I get there if they don't have one.
Sounds weird, but other than the screen issue (which is only sometimes) I really like the unit. I'm just anxious to get it going.
UPDATE
Hey, I got to Best Buy yesterday to return my ATP, and happened to be talking to someone from the Geek Squad. She helped me do a hard reset (not the factory one in the set up page) and when the computer reset, it uploaded the Android Ice Cream Sandwich again. I stayed in the store for about an hour and it worked fine. Its been 24 hours so far and no problems.
The hard reset she did was to hold the power button down with the volume down button at the same time for 10 sec's or so. After it reset, it told me it had a firmware update (again) I figured nothing to lose so let it run.
Very happy so far if anyone has this problem, It really was an easy fix.

[Q] Is netflix working normally on your stock TFP

Hey all my TFP peeps!
I am having infinite amounts of trouble getting netflix to work on my completely stock TFP since Netflix updated to 2.0. I have 4 devices and I have updated all but 1 (all android) to 2.0 and all of them are doing the same thing minus the kindle (not updated).
The SGS2 and TFP and LTE EVO with completely fresh installs will let me log in, properly see the panels of shows and recently watched, but once I select a show it will stick on the red loading screen infinitely, like overnight and nothing.
Kindle is working great.
Stock everything on every phone (I know, shame on me). All phones work on 3G/4G.
Comments seem that I am not alone: https://play.google.com/store/apps/...client&feature=nav_result#?t=W251bGwsMSwyLDNd
So I come to the premier peeps for amazing solutions, what the HELL is wrong with my netflix apps on my phones/TFP.
BTW, I have not changed anything on my router, and tons of other devices are able to connect and watch (I make people try when they come over) ipads, iphones, etc... Come to think of it no other android devices lol.
Thanks all, Kevin
bump
Well, I'm unlocked and not stock anymore, but I can let you know that I am able to run Netflix version 2.0.1 build 655 which I am assuming is the latest version fine on my Prime using Hairybean 1.3 which is a JB based rom. You can try clearing the data from your netflix app under settings apps, and then uninstall, then reinstall the app from the market. Maybe try turning off Automatic restore under settings, backup & reset so Google doesn't automatically restore whatever settings might be blocking you before you reinstall from market.
Hope you can get it figured out.
i ran a show for 15 mins, stock, locked JB and unrooted without difficulty.
I had problems right after the most recent upgrade. It was released about 3 weeks ago. I had just watched a Netflix the night before without problems. I upgraded then had the problems you're mentioning. Eventually, I got an error. The error occurred in the Netflix app and (to any reasonable person) it appeared to be a Netflix error.
I called Netflix support about this. They're usually very good. The tool that I talked to told me that it was an OS problem and that I'd need to contact Asus. I already know how absolutely HORRIBLE Asus support is, so that was DECIDEDLY NOT AN OPTION. I argued with this idiot back and forth for about 5-10 minutes. I told him that it worked fine the previous night with the previous version and then stopped working right after the upgrade. I asked him how in the heck he figured this was an OS problem.
This idiot could not help me and he let me know that there is no escalation point. The buck stopped there. To make matters more infuriating, there was no downloadable down-rev version of the player - he would not provide that -- UGH!
After cursing him, his family, his pets, his culture, his sexual proclivity (whatever it may happen to be), and his company, I removed and reinstalled the player a few times. It ended up working.
Jgrimoldy said:
I had problems right after the most recent upgrade. It was released about 3 weeks ago. I had just watched a Netflix the night before without problems. I upgraded then had the problems you're mentioning. Eventually, I got an error. The error occurred in the Netflix app and (to any reasonable person) it appeared to be a Netflix error.
I called Netflix support about this. They're usually very good. The tool that I talked to told me that it was an OS problem and that I'd need to contact Asus. I already know how absolutely HORRIBLE Asus support is, so that was DECIDEDLY NOT AN OPTION. I argued with this idiot back and forth for about 5-10 minutes. I told him that it worked fine the previous night with the previous version and then stopped working right after the upgrade. I asked him how in the heck he figured this was an OS problem.
This idiot could not help me and he let me know that there is no escalation point. The buck stopped there. To make matters more infuriating, there was no downloadable down-rev version of the player - he would not provide that -- UGH!
After cursing him, his family, his pets, his culture, his sexual proclivity (whatever it may happen to be), and his company, I removed and reinstalled the player a few times. It ended up working.
Click to expand...
Click to collapse
Lol this sounds really close to my review, except I told the guy on the otehr end that my asus, samsung, HTC, and Amazon products were ALL failing.
He hung up on me.
hx4700 Killer said:
i ran a show for 15 mins, stock, locked JB and unrooted without difficulty.
Click to expand...
Click to collapse
This is seriously killing me, i am one stop short of a complete factory reset. Could it really be just my tab?
Look at the comments for TFP under google play (Link in OP), I AM NOT ALONE, I SWEAR!!!
06g35meister said:
This is seriously killing me, i am one stop short of a complete factory reset. Could it really be just my tab?
Look at the comments for TFP under google play (Link in OP), I AM NOT ALONE, I SWEAR!!!
Click to expand...
Click to collapse
Did you try removing and reinstalling a few times?
It finally did the trick for me.
Jgrimoldy said:
Did you try removing and reinstalling a few times?
It finally did the trick for me.
Click to expand...
Click to collapse
Only like 15 times or so. Has been broken since build 635 downloaded on 9/6/12.
06g35meister said:
Only like 15 times or so. Has been broken since build 635 downloaded on 9/6/12.
Click to expand...
Click to collapse
ACK! Sorry to ask.
I think I had my problems around 9/25 or 9/26. I just checked my version on my non-rooted, non compromised JB Transformer Prime. I'm running NetFlix v2.0.1 build 655. It looks like I somehow have something a little newer than you. Hmmmm.....
Jgrimoldy said:
ACK! Sorry to ask.
I think I had my problems around 9/25 or 9/26. I just checked my version on my non-rooted, non compromised JB Transformer Prime. I'm running NetFlix v2.0.1 build 655. It looks like I somehow have something a little newer than you. Hmmmm.....
Click to expand...
Click to collapse
This weekend I watched two hour long TV shows back to back with no problem. I have 2.01 build 655
Jgrimoldy said:
ACK! Sorry to ask.
I think I had my problems around 9/25 or 9/26. I just checked my version on my non-rooted, non compromised JB Transformer Prime. I'm running NetFlix v2.0.1 build 655. It looks like I somehow have something a little newer than you. Hmmmm.....
Click to expand...
Click to collapse
Yeah 655 didnt fix ****. SO PISSED.
Reset the whole tab and everything.
SO PISSED!!!!
Well guys I figured it out (kind of). I took the tab to a local McDonalds, and just as before it booted straight in and started playing. So at that point I knew it was something with my router. I have an Asus RT-N56u just in case it matters.
So I wrote down my settings (port forwarding for remote desktop, apps, etc to my HTPC) and did a factory reset. When it came back alive I just left it unprotected, and sure enough started streaming just like normal. Then I reset all of my settings one at a time (port forwarding, going to WPA2-Personal encryption, etc.) and each change it kept streaming just like normal. I now have my settings back to EXACTLY how they were before, but with a factory reset and changing the settings back to the same as before, it is working now. I have no idea why it broke, but on google play it seems there are others having the same troubles. I am now back in love with both my TFP and netflix service!
Kevin

[Q] Restart superuser?

Hi all,
First, a bit of phone history. I rooted my phone before 4.4 and my sole purpose of rooting was to have the WIFI tether app working since I use my iPad at work and wanted to be able to connect to the internet there using my phone. I didn't care about custom ROMS, since I really don't have the customizing curiosity most of you have with totally overhauling my phone. (I'm getting old, I think, heh)
So it was working fine all summer and then about 2 months ago after I said to myself, "Hey, I wouldn't mind having fastboot turned on again", my phone got stuck in a horrid bootloop. It took about 5 hours of rebooting and swearing for it to finally give me any access to the bootloader.
When I was able to do anything to the phone, in a panic, I simply did a factory reset.
It actually went well. Though I had to do it twice for it to go smoothly. Now my phone runs much smoother. (Even though I don't do custom ROMS, I do install a ton of interface tweaks from the App Store. And yes, I pay for them) Also the battery lasts a LOT longer.
Now the bad news. My bootloaded shows I'm tampered and unlocked, but my superuser must be broken and nothing on the phone shows I'm rooted. Root required apps won't work and apps to check if I'm rooted say I'm not.
WIFI tether of course also doesn't work but that's not the problem I'm asking you all about.
The REAL problem is my 3G/4G radios seem to be broken. What I mean is if I set my phone to be LTE/CDMA the phone will switch back and forth every couple minutes between the two regardless of signal strength leaving the connection gone while it keeps switching back and forth. If I leave it on CDMA only, my connection is fine, except of course I'm on 3G which is slow. (duh) This problem occurs anywhere. The same at work or at home 20 miles away, which I assume uses a different tower.
Yesterday my boss at work got a new Galaxy 5 and asked my to help him set it up. We are both on Sprint and work in a factory which causes the 4G to be quite slow inside, but I promptly installed speedtest and ran it on both his phone and mine (I turned my 4G back on for the test) He scored a 22 Mbps while I scored a .5 Mbps.
Yikes! I guess my radio really is broken.
Can anyone help me to get this phone going in either direction? Either fully rooted with the radio and WIFI tether fixed or even backwards going unrooted stock with the radios fixed?
I'm heading out right now so can't reply right away, so forgive me if I can't answer any questions until later tonight.
Thanks in advance!
p.s. I'm fairly knowledgeable with computers and can follow most rooting guides without hand-holding, though I admit some of the Rooting process is beyond my grasp since I'm not really into the developing mindset.
Yikes, 24 views and no replies. I thought I might have been too long winded . ?
I should have just posted this; Help, I'm unlocked but my superuser isn't working
?
Hello, I am by all means no expert and i had seen this and figured one of those would come here and help you but it seems everyone may be busy for the holidays. Kidding aside, if it were mine and this happened what I would do is flash a custom recovery like TWRP and then it will tell you you are not rooted and then you can install supersu from there. There may be other ways or easier ways to accomplish what you need but this is the method that I personally would try. I know just enough to get myself in and out of basic situations but I do believe this will work for you. Maybe one of the more knowledgeable folks will chime in with some better advise. Good luck and let us know if you get it sorted.
Bryon
Thanks Byron, I'll give it a try after work, don't want to screw up my phone right before I need it.
I still haven't tried it yet, I want to wait until I'm off for the holidays to blow up my phone

Categories

Resources