[Q] Is netflix working normally on your stock TFP - Asus Eee Pad Transformer Prime

Hey all my TFP peeps!
I am having infinite amounts of trouble getting netflix to work on my completely stock TFP since Netflix updated to 2.0. I have 4 devices and I have updated all but 1 (all android) to 2.0 and all of them are doing the same thing minus the kindle (not updated).
The SGS2 and TFP and LTE EVO with completely fresh installs will let me log in, properly see the panels of shows and recently watched, but once I select a show it will stick on the red loading screen infinitely, like overnight and nothing.
Kindle is working great.
Stock everything on every phone (I know, shame on me). All phones work on 3G/4G.
Comments seem that I am not alone: https://play.google.com/store/apps/...client&feature=nav_result#?t=W251bGwsMSwyLDNd
So I come to the premier peeps for amazing solutions, what the HELL is wrong with my netflix apps on my phones/TFP.
BTW, I have not changed anything on my router, and tons of other devices are able to connect and watch (I make people try when they come over) ipads, iphones, etc... Come to think of it no other android devices lol.
Thanks all, Kevin

bump

Well, I'm unlocked and not stock anymore, but I can let you know that I am able to run Netflix version 2.0.1 build 655 which I am assuming is the latest version fine on my Prime using Hairybean 1.3 which is a JB based rom. You can try clearing the data from your netflix app under settings apps, and then uninstall, then reinstall the app from the market. Maybe try turning off Automatic restore under settings, backup & reset so Google doesn't automatically restore whatever settings might be blocking you before you reinstall from market.
Hope you can get it figured out.

i ran a show for 15 mins, stock, locked JB and unrooted without difficulty.

I had problems right after the most recent upgrade. It was released about 3 weeks ago. I had just watched a Netflix the night before without problems. I upgraded then had the problems you're mentioning. Eventually, I got an error. The error occurred in the Netflix app and (to any reasonable person) it appeared to be a Netflix error.
I called Netflix support about this. They're usually very good. The tool that I talked to told me that it was an OS problem and that I'd need to contact Asus. I already know how absolutely HORRIBLE Asus support is, so that was DECIDEDLY NOT AN OPTION. I argued with this idiot back and forth for about 5-10 minutes. I told him that it worked fine the previous night with the previous version and then stopped working right after the upgrade. I asked him how in the heck he figured this was an OS problem.
This idiot could not help me and he let me know that there is no escalation point. The buck stopped there. To make matters more infuriating, there was no downloadable down-rev version of the player - he would not provide that -- UGH!
After cursing him, his family, his pets, his culture, his sexual proclivity (whatever it may happen to be), and his company, I removed and reinstalled the player a few times. It ended up working.

Jgrimoldy said:
I had problems right after the most recent upgrade. It was released about 3 weeks ago. I had just watched a Netflix the night before without problems. I upgraded then had the problems you're mentioning. Eventually, I got an error. The error occurred in the Netflix app and (to any reasonable person) it appeared to be a Netflix error.
I called Netflix support about this. They're usually very good. The tool that I talked to told me that it was an OS problem and that I'd need to contact Asus. I already know how absolutely HORRIBLE Asus support is, so that was DECIDEDLY NOT AN OPTION. I argued with this idiot back and forth for about 5-10 minutes. I told him that it worked fine the previous night with the previous version and then stopped working right after the upgrade. I asked him how in the heck he figured this was an OS problem.
This idiot could not help me and he let me know that there is no escalation point. The buck stopped there. To make matters more infuriating, there was no downloadable down-rev version of the player - he would not provide that -- UGH!
After cursing him, his family, his pets, his culture, his sexual proclivity (whatever it may happen to be), and his company, I removed and reinstalled the player a few times. It ended up working.
Click to expand...
Click to collapse
Lol this sounds really close to my review, except I told the guy on the otehr end that my asus, samsung, HTC, and Amazon products were ALL failing.
He hung up on me.

hx4700 Killer said:
i ran a show for 15 mins, stock, locked JB and unrooted without difficulty.
Click to expand...
Click to collapse
This is seriously killing me, i am one stop short of a complete factory reset. Could it really be just my tab?
Look at the comments for TFP under google play (Link in OP), I AM NOT ALONE, I SWEAR!!!

06g35meister said:
This is seriously killing me, i am one stop short of a complete factory reset. Could it really be just my tab?
Look at the comments for TFP under google play (Link in OP), I AM NOT ALONE, I SWEAR!!!
Click to expand...
Click to collapse
Did you try removing and reinstalling a few times?
It finally did the trick for me.

Jgrimoldy said:
Did you try removing and reinstalling a few times?
It finally did the trick for me.
Click to expand...
Click to collapse
Only like 15 times or so. Has been broken since build 635 downloaded on 9/6/12.

06g35meister said:
Only like 15 times or so. Has been broken since build 635 downloaded on 9/6/12.
Click to expand...
Click to collapse
ACK! Sorry to ask.
I think I had my problems around 9/25 or 9/26. I just checked my version on my non-rooted, non compromised JB Transformer Prime. I'm running NetFlix v2.0.1 build 655. It looks like I somehow have something a little newer than you. Hmmmm.....

Jgrimoldy said:
ACK! Sorry to ask.
I think I had my problems around 9/25 or 9/26. I just checked my version on my non-rooted, non compromised JB Transformer Prime. I'm running NetFlix v2.0.1 build 655. It looks like I somehow have something a little newer than you. Hmmmm.....
Click to expand...
Click to collapse
This weekend I watched two hour long TV shows back to back with no problem. I have 2.01 build 655

Jgrimoldy said:
ACK! Sorry to ask.
I think I had my problems around 9/25 or 9/26. I just checked my version on my non-rooted, non compromised JB Transformer Prime. I'm running NetFlix v2.0.1 build 655. It looks like I somehow have something a little newer than you. Hmmmm.....
Click to expand...
Click to collapse
Yeah 655 didnt fix ****. SO PISSED.
Reset the whole tab and everything.
SO PISSED!!!!

Well guys I figured it out (kind of). I took the tab to a local McDonalds, and just as before it booted straight in and started playing. So at that point I knew it was something with my router. I have an Asus RT-N56u just in case it matters.
So I wrote down my settings (port forwarding for remote desktop, apps, etc to my HTPC) and did a factory reset. When it came back alive I just left it unprotected, and sure enough started streaming just like normal. Then I reset all of my settings one at a time (port forwarding, going to WPA2-Personal encryption, etc.) and each change it kept streaming just like normal. I now have my settings back to EXACTLY how they were before, but with a factory reset and changing the settings back to the same as before, it is working now. I have no idea why it broke, but on google play it seems there are others having the same troubles. I am now back in love with both my TFP and netflix service!
Kevin

Related

[Q] Were Returns/Refurbs in the Big Woot Buy?

Got my Woot G Tab today. On opening the box, picking up the unit, I heard a loud click as if the case had just snapped shut. And it was on. Showing a pond with leaves falling through it and the occasional waterdrop. Actually very nice but is that the stock background? As an adroid noob, I dl'd the manual etc. and read them.
Mainly I tried to set up the wifi to get really going. Followed instructions and it said it recognized the network. Wifi on. However, the wifi symbol has a "!" in it and when I try to get the web is says network unavailable?
So I am stuck and wondering if I got a lemon. Or a hacked return. Or a permanently semi bricked refurb.
Appreciate some guidance. I don't want to send it back, I want it to work.
The background you got with the pond is the default on the shipped gtabs from the woot sell.. At least mine was that way. Its odd that it didn't offer the set up tutorial like if you do a fresh flash.
If you go to settings and click on the wireless settings you can access you wifi network and set up your pass code to connect to your wifi.
Woot Tabs
Looks like when the factory loaded the extra apps on there (Angry Birds, et al) they put it on the classic screen by default but there is no set up tutorial that runs on them.
Unless you see scratches/smudges on the one you got it is likely new.
You get it on the network?
yeah
just as the others said the falling leaf pond is the norm atleast for the wooters. did you try moving closer to the wifi router? my tablet doesnt seem to have great range and only barley picks up my singal where the same place my netbook has no problems.
Hi all. I just got a response from woot. I emailed them saying that my Gtab had a DLINK wifi profile set up out of the box. I told them I had thought I ordered a new unit. here was their response.
The item should have been new. We will have a replacement sent to you. Please use the return label below to send back the item that does not appear to be new.
Mine was new. But thats because I was too impatient to wait for mine to arrive and went a bought one at my loacal sears, then returned the new one woot sent.
It would certainly seem that a lot of these woot tabs are returned models, considering the amount of trouble some are having just getting them to boot after flashing a custom ROM that's been tried successfully by a few thousand people to date.
There is some qustionable stuff going on with some of the Woot orders. Some had different Wi-Fi APs in the list like Staples, etc. Many, like mine, had dead pixels.
The custom rom issues could be because of 10,000+ noobs
In all of the Woot has been quick to return.
My Woot special was pre-configured to associate with any SSID named DLINK and NETGEAR. I assume this is just typical? The second I associated with my own WPA2 AP, it downloaded an update.
I went ahead and flashed the VEGAn-Tab 1.0 Beta 5.5.1 firmware. Other than some Market issues (which I plan on addressing shortly), the thing screams and works flawlessly. Looks like a new unit to me, but could have been a barely used unit that was returned.
God knows I bought a very, physically defective one (misaligned microSD slot and other, physical defects) from Sears last year for $100 more. This one was in far, far more mint condition than that one, which was supposed to be new.
Absolutely no complaints here. The unit is solid, and the firmware goes on just fine. Followed instructions (although people newer to concepts of mounting/ejecting media and other "proper" usage might need substeps) and didn't have any issues with putting VEGAn-Tab on it.
I had the same screen. When I rebooted, I THEN got the setup. Weird. I played with the stock rom for a little bit, then I went ahead and loaded vegan. Waaaay faster. Amazon Appmarket is nice. Playing with Angry Birds Rio and Weatherbug Elite. Most importantly, this is a great tablet to surf the net on. I have no idea how a person could surf at an obtuse angle comfortably, so the viewing angle is basically a non-issue. Totally worth it for $285.
OTA bricked mine.
The one I got was in apparently brand new condition (at least cosmetically).
Booted but no tutorial offered. Hooked to WiFi and it downloaded the OTA update. I played with it for few minutes, tried to run AngryBirds but it did not run (nothing displayed), weird.
Then I let it apply OTA. It rebooted to recovery, flashed the update than rebooted again, got thorough initial 2 boot screens then black out (literally). I could force it reboot, but no luck. At this point it also did not show up as a USB storage drive (should it through recovery? normal boot was hang so I did not expect it).
So I could not force update through a USB but instead grabbed TnT Lite 4.4.0 and recovered from SDCard2 (externally plugged). Works fine now.
Possibly was messed up in factory.
When I got mine it booted strait to the launcher, which had the water and leaf background on it. It seems in brand new condition, everything was flawless. The screen had no fingerprints, the manual and all the other information was packaged as it should be, the screen protector was un-opened, and the cables were packaged as new. When I put it on my network it prompted for an update, at which time I Installed a different rom. I did not check the to see if it had any other wifi info saved before I blew it away. I have even opened it up, every screw was in place, no fingerprints were anywhere on the inside to be seen, and the screws had no sign of being marked up on the head. If it is a refurb or return they did an excellent job, but I highly doubt it is.
As far as the people having trouble loading roms on the woot tablets:
clintre said:
The custom rom issues could be because of 10,000+ noobs
Click to expand...
Click to collapse
I would guess thats spot on.
Anyway, I have no doubt in my mind that my tablet was new.
My Experience Similar
My unit also started in classic. I manually set up WiFi without difficulty. Once connected it quickly went into the OTA update. When I rebooted it went into the new unit startup described in the Quick Start Guide. It certainly appears to be new, but it did raise the question.
It works great so far. I am trying to decide whether to root now or let it burn in for awhile in case of hardware issues.
Mine booted to the water launcher as well on first boot up, with Angry Birds, Color Note, etc on the home screen. Then I installed the OTA update and when I rebooted, that is when I got the setup wizard.
Since it seems this is pretty common across units, I would assume that it is not due to being a refurb, otherwise there would be differences. But, while these may not be refurbs, but they were definately taken out of the box and "setup" by someone.
fuggy22252 said:
Mine booted to the water launcher as well on first boot up, with Angry Birds, Color Note, etc on the home screen. Then I installed the OTA update and when I rebooted, that is when I got the setup wizard.
Click to expand...
Click to collapse
This was also my experience as well. No fingerprints anywhere, box was shrink wrapped, cables were factory twist ties. I have no doubt that mine was new.
After the OTA update the preinstalled apps were gone, including the pond background, three short sample videos (king kong preview, indy cars, two animals), some sample songs including fur elise, also color note, angry birds and amazon market. There was also a dlink wifi setting that went missing after the update but still don't think it was a refurb. This thing is a fingerprint magnet, no way there wasn't even a partial on it or a speck of dust somewhere if it had been repackaged. Imho.
woot order vs tigerdirect order
I bought one from woot and then one from tigerdirect the day after. Booted them up next to each other and they were identical. The one from tiger came first and within 2 days so there would be no way they would have had time to resell it if they bought it from woot. They are now on sale at tiger so these may have been a huge woot purchase, but I do not believe mine was, considering how fast it came.
Mine seems to be brand new and works fine. After all Woot said it was new Charged up, activated wireless and played around a bit, no problem. Been playing angry birds far too much. May try to mod it when I can find all the info and know I'm not missing anything. Otherwise I don't think it is as horrible as one would be led to believe.
tincansailor said:
Got my Woot G Tab today. On opening the box, picking up the unit, I heard a loud click as if the case had just snapped shut. And it was on. Showing a pond with leaves falling through it and the occasional waterdrop. Actually very nice but is that the stock background? As an adroid noob, I dl'd the manual etc. and read them.
Mainly I tried to set up the wifi to get really going. Followed instructions and it said it recognized the network. Wifi on. However, the wifi symbol has a "!" in it and when I try to get the web is says network unavailable?
So I am stuck and wondering if I got a lemon. Or a hacked return. Or a permanently semi bricked refurb.
Appreciate some guidance. I don't want to send it back, I want it to work.
Click to expand...
Click to collapse
woot tends to sell a whole range of things, from brand new to refurbished. that is how they can get so many and sell them for so cheap. refurbished CAN be better than brand new, btw. whatever breaks first is fixed and then it is reshipped as refurbed.
Apps disappeared, classic different...
Metal_in_Silk said:
This was also my experience as well. No fingerprints anywhere, box was shrink wrapped, cables were factory twist ties. I have no doubt that mine was new.
After the OTA update the preinstalled apps were gone, including the pond background, three short sample videos (king kong preview, indy cars, two animals), some sample songs including fur elise, also color note, angry birds and amazon market. There was also a dlink wifi setting that went missing after the update but still don't think it was a refurb. This thing is a fingerprint magnet, no way there wasn't even a partial on it or a speck of dust somewhere if it had been repackaged. Imho.
Click to expand...
Click to collapse
I got mine on Friday. Charged it for 4+ hours, fired it up and the launcher
took me to classic with a bunch of apps already installed as in the quote above.
I get a notice for OTA, which it goes through. I reboot and I'm still back to the same classic screen as when I first fired up the tablet (before OTA). I checked and it indeed flashed the new version (3588). Saturday, I don't spend too much time with it except for a half hour of angry birds. Sunday night, I turn it on: classic now doesn't look the same, some of the apps (as mentioned in quote above) have disappeared. WTH happened?
HackaMathecian said:
I got mine on Friday. Charged it for 4+ hours, fired it up and the launcher
took me to classic with a bunch of apps already installed as in the quote above.
I get a notice for OTA, which it goes through. I reboot and I'm still back to the same classic screen as when I first fired up the tablet (before OTA). I checked and it indeed flashed the new version (3588). Saturday, I don't spend too much time with it except for a half hour of angry birds. Sunday night, I turn it on: classic now doesn't look the same, some of the apps (as mentioned in quote above) have disappeared. WTH happened?
Click to expand...
Click to collapse
I had to re d/l the apps but someone posted how to find the pond background again. Long press on classic home (anywhere there isn't an icon) a menu pops up. Select wallpaper, then select live wallpaper. There are several you can choose from including the elusive water/pond. I was happy that it wasn't overwritten even tho it sucks the bottom out of my battery LOL you can almost see the sides collapsing as the juice is drawn out of it

Lockups rebooting after ICS Poll.....

Since it appears this is limited to not very many people based off of how many people have responded to the thread I am assuming I am in the minority with the lockups so I just wanted to run a poll to get a better idea of the numbers we are dealing with here.....
Everything works just great for me with the new ICS update, maybe you should do a factory reset.
jzen said:
Everything works just great for me with the new ICS update, maybe you should do a factory reset.
Click to expand...
Click to collapse
I would but now am commited to helping ASUS dev team they sent me a diagnostic log tool I have to install and send them logs.....
After all this (13 page thread, and now a poll thread) you haven't done a factory reset?
I bet it will fix your issue. If not you can still be a ginny for Asus afterwards...
jzen said:
After all this (13 page thread, and now a poll thread) you haven't done a factory reset?
I bet it will fix your issue. If not you can still be a ginny for Asus afterwards...
Click to expand...
Click to collapse
from everything I read in the other thread factory reset did not help others have already tried.
Have your tried checking (or un-checking) the GPU rendering option under development section in settings?
jzen said:
Have your tried checking (or un-checking) the GPU rendering option under development section in settings?
Click to expand...
Click to collapse
force GPU rendering? unchecked for me I could try it.
jdbaker82 said:
from everything I read in the other thread factory reset did not help others have already tried.
Click to expand...
Click to collapse
Confirmed someone did a complete wipe and still having the problem all signs point to Hardware my worst fear.
I was having some lagg in the market and in netflix, setting that GPU rendering (checked) option fixed it.
I have also read that it fixes the horizontal lines glitch some were having. Let me know if it seems to help.
(it is unchecked as default)
jzen said:
I was having some lagg in the market and in netflix, setting that GPU rendering (checked) option fixed it.
I have also read that it fixes the horizontal lines glitch some were having. Let me know if it seems to help.
(it is unchecked as default)
Click to expand...
Click to collapse
so far so good but even if this works I want to know why my prime doesn't work normally
got a reply from asus development he said it looks like Linux stability issue and needs another log.
Starting to look more widespread then I thought why is no one complaining anymore? GPS wear you out? :
I have a nice steamy log for them if needed.
Hope you get your prime sorted out.
Never rooted, no dev settings checked, and yeah it's rebooting a lot. Seems random and happens more as the battery go's down. (but only have had one day to test it)
In the last hour it's rebooted more than 10 times.
everything running great since update to ICS.
Just received my new one yesterday evening and everything works great. I am rooted on 4.0.3!
Updated my prime last night and it constantly reboots.
Most times it will reboot at the Asus boot animation. Sometimes it will make it into android and I can see a camera firmware update. I usually only get to play around for a few minutes before it crashes.
Going to call ASUS today if I can't figure anything out.
Sent from my Galaxy Nexus using XDA App
I had no initial issues after ICS, but didn't get much time to play with it due to work. Started getting the banding across my screen, tried a factory reset, transitions off, 2D rendering, etc none of it fixed the issue. Also have google + disabled as that was another thing people thought would work.
Tried individually and all together.
Then the banding has turned into lots of lock ups and reboots, about a dozen yesterday when clicking into different things, settings, various apps (facebook, maps, email, etc).
Only got it last Wednesday by delivery from BB, dock coming today. No issues with HC, figure I will wait it out until next tuesday and see if other updates happen. Maybe the local BB will have them in for exchange by then too. I like the tablet, I had a good one with HC (wifi/bt worked, gps 50/50 but I use my EVO3D for that).
indiscriminant said:
I had no initial issues after ICS, but didn't get much time to play with it due to work. Started getting the banding across my screen, tried a factory reset, transitions off, 2D rendering, etc none of it fixed the issue. Also have google + disabled as that was another thing people thought would work.
Tried individually and all together.
Then the banding has turned into lots of lock ups and reboots, about a dozen yesterday when clicking into different things, settings, various apps (facebook, maps, email, etc).
Only got it last Wednesday by delivery from BB, dock coming today. No issues with HC, figure I will wait it out until next tuesday and see if other updates happen. Maybe the local BB will have them in for exchange by then too. I like the tablet, I had a good one with HC (wifi/bt worked, gps 50/50 but I use my EVO3D for that).
Click to expand...
Click to collapse
This is GPS all over again but worse did ASUS really use different hardware in our Primes? Its starting to look like we have something different about the hardware so this is just another jaw dropping moment "wow asus really" first the backplate and now this ****.... unbelievable
I haven't had any freezes or reboots since updating. I did see the black line screen issue right after it booted from updating, but haven't seen that since.
Tried factory reset through the settings menu, tried factory reset using the the volume and power on combo, tried multiple resets in a row (not sure why, but I'm desperate), tried disabling g+, tried with no google account and no apps installed. Still the same.
I'm done. Time to RMA I guess.

increased random reboots on .21

I know some other people were having this problem a couple of ota's back, but the random reboots are increasingly happening. Anyone else having this problem on .21? Any known fixes? Thanks for any support/help
Sent from my Transformer Prime TF201 using xda premium
THIS is the stuff that kills my enthusiasm
cullenmq1 said:
I know some other people were having this problem a couple of ota's back, but the random reboots are increasingly happening. Anyone else having this problem on .21? Any known fixes? Thanks for any support/help
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
/start rant
So what I really don't get is the incredible mix of results in the field to updates. I realize that there are infinite variables as far as installed software, system settings, environmental conditions (Temp, WiFi signal, router type, etc.) but from my observations, including results with my 2 TFP's and the posted results, it appears that:
For every new FW roll out, the following things will happen. 100% of the time:
1. Your WiFi Signal strength and throughput will get better
2. Or it will get worse - # of affected units vary, but we can tell exactly, just by estimating (LOL) Seems to affect roughly 50% of units in the field.
3. Your WiFi + Bluetooth streaming will get better (Unless it gets worse, which happens on half of the units affected bt the update.
4. It will stay the same. Exactly. This seems to NOT be affected by whether you had ****ty WiFi or Great WiFi.
5. Your GPS will come back after losing it in the last update. Or it will go away, if you got it back on the last update. Or it will stay the same, which is to say, it STILL works like ****, even if you can, for 9 seconds lock onto 14 out of 18.
I mean, Asus has ASSURED us that there are NO rolling hardware revisions. Even though a Support MANAGER, high enough up the food chain to have some real power told me my 2nd Prime "Had the new Hardware" Then again, he told my the GPS - THAT THEY TESTED ON THIS UNIT would be at LEAST as good as my TF101 was. (It isn't)
Why WOULD Asus admit new hardware was in place, even if it was? With the returns they are getting on these (less than 1%... ih, shuuure) could you picture the run on returns when folks caught wind of new hardware? For each Serial # revision, we see a slew of "Anything different?" questions. Picture someone saying, oh yeah: Wifi is off the charts, and the added 5 Ghz radio, and GPS works! It would be a feeding frenzy/bloodbath for folks to get the "NEW" ones..
Ahh well, all this is old news, been said time and again. Also when new users hit these forums, I kind of feel sorry for them, knowing the same old crew is gonna pounce on them with their positions and tell the poor noob what to love, what to hate, why the Prime is the best device ever since the dawn of time / worst POS that anyone ever sold... Man, I hope they are made out of taffy, cause they are in for some MAJOR being pulled in dif. directions.
Okay then. /Rant over
I understand completely what you are ranting about, but buggy wifi, bluetooth, gps doesn't really bother me. What I'm wondering about is less about hardware specs and more about these random reboots i got after the .19 update. Just wondering if anyone knows an effective fix...
Sent from my Transformer Prime TF201 using xda premium
Okay, this should fix you up.
So, .19 - Thats obviously not US. Is the .21 we received here in USA available to you? If not and you are on the latest available FW, do what I did when .15 gave me issues: Roll back your FW. Using the instructions in this thread, you can roll back to whatever FW was trouble free for you. As I said, ALL versions were okay for me with mixed success but no major bugs like reboots.
Note you WILL need to root to roll back, but then you can choose to root again or stay unrooted. If you need a quick, easy root, use the Sparky Root apk that doesn't even require a PC to root!
Install any version (ICS, Honeycomb, change SKUs) to your Transformer Prime:
http://forum.xda-developers.com/showthread.php?t=1492887
EDIT: LOL - I just noticed you DID the .21 update, but you said .19 in your post, probably thinking about what it was predicted to be for weeks before they actually rolled it at .21
yeah sorry... it was the previous one before .21. Just assumed it was .19 . okay yeah i am rooted and in the U.S. with .21 thought there might have been an easier fix where i could be on the current version but i guess not. It hasn't rebooted lately, maybe it just needed time to settle. Thanks for your help!
Sent from my Transformer Prime TF201 using xda premium
reboots steps found
Hi,
I have managed to reproduce random reboots on my unit.
I'm running a TW unit on .21
1. Install TED from market place
2. Play any video, the one I used is Lucy McRae: How can technology transform the human body?
3. Pause the video
4. Wait for 5 minutes. I set my Transformer screen timeout to be 2 minutes
5. Press power again to activate the device and try to resume the video
6. 8 out of 10 times, my transformer will hang and reboot
Can anyone confirm this any other .21? Thank you!
I got a few random reboots after the update, but now they don't really happen from what I've noticed.
1. Backed up my app using the built in app backup tool
2. Factory reset
3. Installed TED and tried to play the same video, no hangs/reboots now
4. Tried to restore apps, tells me FAILED?!!?!?
-.-"
5. To restore all apps and try TED again.
Mine has been working fine since i got it up to the latest update wifi is strong and gps locks(not that i really use it).
There is actually a known issue with the TED app. They will need to update the app to resolve the issue on our primes.
It happens not only with TED but almost all other video players too. As long as I put it to sleep, once I try to resume the video, it hangs n reboots. It drove me nuts.
But I did a factory reset today (refer to the earlier post), and I haven't been reproduce the problem again. I will monitor for the next 7 days.
In the past 7 days, I had 3 reboots, all video related. From TED to DicePlayer etc.
I also do alot of surfing and run some apps, these do not encounter reboots.

Question about Unlocking Bootloader and Warranty

I'm trying to figure out what my options are. I've got a TF201 that I got in February or March from Amazon.
For a while I've been having problems while running a lot of games. They'll just freeze on the screen, jumping between two frames. The absolute worst are Tegra games. Some of the time, the screen is still responsive to input; that's if I remember where buttons and inputs are. Some times when I keep trying to play it'll just dump me back to the home screen. The only thing that seems to fix the problem, maybe 25% of the time, is to reboot the tablet.
I read some threads on how it's the software, and other ROMs solve their seemingly identical issue. So I unlocked the bootloader to properly load another ROM. I tried several, including different kernels, and it never made the problem go away. I've even tried stock, but rooted previous updates. I followed the instructions in each thread, making sure to do a factory wipe, dalvik cache wipe, etc. I even tried being unrooted to see if it worked right on a later version since I saw that mentioned.
It's still doing pretty much the same thing where it freezes/crashes after all of that.
It can be very cold, not used that day, or hot from a good bit of use. Works both ways, so no correlation to temperature. Most of the time it's off of the charger. Most of the time it's not a fresh start when I try. Normally I let it sit for a while so it can do the background updates for apps and the play store. I even eliminated the option for other apps causing the problem by factory resetting, and only having one of the games that's pretty bad about it running. Doubtful it's the game itself since most of my games are doing it, most not even by the same developers.
I remember reading my warranty is void when I unlocked it. Buy to what extent?
At this point, it seems like it's a hardware issue.
I googled this, and searched the forums the best I could, but not really getting anything answering the above question.
I put this in Q&A instead of development because I'm more concerned about what extent the warranty is voided instead of fixing it.
Of course if anyone is interested in troubleshooting it, I'm all for it.
optimusuno said:
I'm trying to figure out what my options are. I've got a TF201 that I got in February or March from Amazon.
For a while I've been having problems while running a lot of games. They'll just freeze on the screen, jumping between two frames. The absolute worst are Tegra games. Some of the time, the screen is still responsive to input; that's if I remember where buttons and inputs are. Some times when I keep trying to play it'll just dump me back to the home screen. The only thing that seems to fix the problem, maybe 25% of the time, is to reboot the tablet.
I read some threads on how it's the software, and other ROMs solve their seemingly identical issue. So I unlocked the bootloader to properly load another ROM. I tried several, including different kernels, and it never made the problem go away. I've even tried stock, but rooted previous updates. I followed the instructions in each thread, making sure to do a factory wipe, dalvik cache wipe, etc. I even tried being unrooted to see if it worked right on a later version since I saw that mentioned.
It's still doing pretty much the same thing where it freezes/crashes after all of that.
It can be very cold, not used that day, or hot from a good bit of use. Works both ways, so no correlation to temperature. Most of the time it's off of the charger. Most of the time it's not a fresh start when I try. Normally I let it sit for a while so it can do the background updates for apps and the play store. I even eliminated the option for other apps causing the problem by factory resetting, and only having one of the games that's pretty bad about it running. Doubtful it's the game itself since most of my games are doing it, most not even by the same developers.
I remember reading my warranty is void when I unlocked it. Buy to what extent?
At this point, it seems like it's a hardware issue.
I googled this, and searched the forums the best I could, but not really getting anything answering the above question.
I put this in Q&A instead of development because I'm more concerned about what extent the warranty is voided instead of fixing it.
Of course if anyone is interested in troubleshooting it, I'm all for it.
Click to expand...
Click to collapse
Might help if you named 1 game you have trouble with.
Games
whycali said:
Might help if you named 1 game you have trouble with.
Click to expand...
Click to collapse
Sorry, I read over my post several times to make sure I didn't leave anything out; finally figured out what was bugging me that I forgot!
Dead Trigger, Gears and Guts, GTA3, Shine Runner, Sprinkle, Shadowfinger, Asphalt 6, Asphalt 7, Gem Miner 2, and I'm pretty sure that Demolition Inc. did as well. The only correlation between them all is games. Playing videos via MXPlayerPro doesn't do it, nor any other regular app.
There's more games that did it, but I can't recall at the moment.
optimusuno said:
Sorry, I read over my post several times to make sure I didn't leave anything out; finally figured out what was bugging me that I forgot!
Dead Trigger, Gears and Guts, GTA3, Shine Runner, Sprinkle, Shadowfinger, Asphalt 6, Asphalt 7, Gem Miner 2, and I'm pretty sure that Demolition Inc. did as well. The only correlation between them all is games. Playing videos via MXPlayerPro doesn't do it, nor any other regular app.
There's more games that did it, but I can't recall at the moment.
Click to expand...
Click to collapse
I'm still curious about the answer somewhat.
I figured I'd give Amazon a try, not expecting any luck. I tried to see if they'd do an exchange for the same thing. Since it wasn't in stock by them, they said they would give me a refund. I got a pit in my stomach, thinking it'd be maybe half the value like I've seen some people say online.
I was shocked when they offered a full refund bought on something at the beginning of February.
Looks like I'll be replacing it with a TF700T instead; I'm definitely happy considering I would have been satisfied with another TF201

Android Games Blurry Graphics

Hello All you Android Whizzes out there,
I am having a NEW problem with my Samsung Galaxy Note 5 phone running 6.0.1.
as of sometime yesterday, for no reason I can fathom, the graphics for virtually all the games on my phone have gone all Blurry making the game unusable. All the non-game Apps appear to work just fine, but then they generally have static graphics.
I am worried there is something wrong with MY phone, but in a quick Google search, I found someone else reported the exact same problem just a few hours ago??
Anyone hear of this or have a clue as to what may be happening? is it a malware? Any and all help would be appreciated, and I hope the XDA community will be kinder than where that poor other person posted their query!
Thanks!
EDIT: Thanks to Ekrezem...
I looked at the Game Optimizing Service and it had been updated. I simply removed the updates going back to factory and everything worked!
You actually found it on a google search? May I know where you found it?
I just got it happening to me earlier today as well (about 10h? ago), and I still do. Hoping for some answers since I couldn't find it on google... Or I'm just bad at keywording, lol.
Mine is on a Samsung Galaxy S6 - Verizon, though.
Edit: I think I got mine fixed, but not sure. So far none of my games are being blurry, though.
You can follow this maybe? https://forum.supercell.com/showthr...esolution-and-blurry-screen-while-playing-CoC
As for me myself, I have package disabler pro. I went and disabled Game Optimizing Service from it, and rebooted. Boom, no blur somehow.
My previous temporary fix were rebooting until the game I want to play were not blurry, lol.
Thank you! This started happening to me as well yesterday. Could not figure it out, and all google searches and youtube vids came up empty on this subject. By chance, i found this thread just now, and it fixed the problem. I thought my phone was going bad....lol. Thank you!!!
blackgumball said:
Thank you! This started happening to me as well yesterday. Could not figure it out, and all google searches and youtube vids came up empty on this subject. By chance, i found this thread just now, and it fixed the problem. I thought my phone was going bad....lol. Thank you!!!
Click to expand...
Click to collapse
Me too, and I'm in that period of wanting to sell my phone and buy a new one. lmao
Glad it works, so I guess its not just me.
Thank you PiperTim and Ekrezem.
I'm not very tech savvy, but you gave me enough to figure it out. Here's how I fixed it. I went into settings, application manager, game optimizing service and then clicked on more, and undo updates, back to factory reset . After doing this, it was still blurred so then I did a force stop on the game optimizing service and then everything worked again. All my games are clear and functioning normally. Thank you both so much!
Yup, that is the quick way out and I think it takes you back to 1.1.40.0, my wife has an identical phone to mine that was still working fine and she had 1.1.89.0, the one I believe I had when all went haywire was 1.1.95.2 which I am not sure where I picked it up (I think it installed with Twitter?)? I just tried loading the current one 1.2.07.1 and it hosed up my phone (Note 5) so, I would suggest staying away from anything over 1.1.89.0!
Had the same problem and disabling game optimizing service solved my problem! Thx OP and others for this thread and fix!!
OK, found the fix, but do I have to do it every day?
So, I had hoped that I would delete the updates and reinstall the last working version and be done!
Who knew I would have to do this at least once every day as they keep trying to push the newest version of the GameOptimizingService 1.2.07.1 out to my phone.
any way to stop this?

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