Was really surprised to read this in a review just now, I had no idea:
" There's also an issue with power consumption. The dock doesn't exactly have an on/off switch, so even when not in use it'll eat up power as it waits to see if you've docked an Eee Pad to it. ASUS expects to address this with a future firmware update for the dock next month. The update will put the unit into an ultra low power state when docked if the tablet is in standby, and power down completely when not attached to the tablet."
So when my dock comes its going to be pretty useless unless I leave it plugged in all the time. Not impressed! :/
Where did you read this?! That seems interesting....
It's from anandtech.com review.
Yeh, link here - http://www.anandtech.com/show/4277/asus-eee-pad-transformer-review
Kind of a bummer. But not a big issue for me when they say ASUS is aware of the problem and an update will be out shortly to fix it.
Lorimere said:
Kind of a bummer. But not a big issue for me when they say ASUS is aware of the problem and an update will be out shortly to fix it.
Click to expand...
Click to collapse
It may be no issue at all given the dock hasn't shipped yet. This might be the reason it is delayed.
Regards,
Dave
It was also noted that Asus expects to fix this with a firmware update soon. Sleep mode while docked and when not docked an extreme sleep of some sort.
for the keyboard that has already shipped out (if there's any?), how ASUS perform firmware update on the keyboard dock itself?
digitheatre said:
for the keyboard that has already shipped out (if there's any?), how ASUS perform firmware update on the keyboard dock itself?
Click to expand...
Click to collapse
The same way they perform an update on the tablet. Or the same way a DSLR manufacturer updates the firmware in your lenses. Or any other firmware-updatable hardware system updates firmware where only one part of the system is net connectable or has a UI.
The update is queued through the tablet, and the next time you attach the tablet to the dock (or perhaps the next time you're updating the tablet's firmware with the dock attached), the tablet handles updating the dock's firmware.
knoxploration said:
The same way they perform an update on the tablet. Or the same way a DSLR manufacturer updates the firmware in your lenses. Or any other firmware-updatable hardware system updates firmware where only one part of the system is net connectable or has a UI.
The update is queued through the tablet, and the next time you attach the tablet to the dock (or perhaps the next time you're updating the tablet's firmware with the dock attached), the tablet handles updating the dock's firmware.
Click to expand...
Click to collapse
ok. thanks for the explaination.
Also in some videos I've seen when the person goes to the About "Phone" and goes all the way down there is a section saying "Dock Firmware Version"
So yes it's definitely updateable.
Related
I have this issue where when you pop the tablet into the dock either:
a) It will not recognise that it is plugged into the dock; OR
b) It will recognise the dock but the keyboard and/or trackpad will not work
It takes several tries of ejecting the tablet and re-inserting it before both work.
Anyone else have this problem?
Have you checked that the contacts on either the dock or the tablet aren't dirty.
I only just got my dock less than an hour ago, so I haven't really tested it extensively. So far, it's been pretty good. The only problem I have is with locking and unlocking capabilities.
The dock has a lock button on the top right, and it works perfectly. However, it won't unlock the tablet.
The workaround to this is to go to settings and uncheck MobileDock Battery Savings Mode under ASUS Customized Settings. This allows the dock to wake up the tablet by pressing any key, which I guess might come at the cost of battery life.
So I suppose I'm looking for a way to lock and unlock the tablet with just that lock key on the tablet, while keeping the Battery Savings mode on. Why put it there if we can't even unlock the tablet without costing battery life?
I'm having the same problem as well. My keyboard doesn't register has connected sometimes and sometimes the battery says zero. all the keys don't work except the top row. the mouse doesn't work. everything is crap so far. they better fix this...
I had the same problem with mine at first. I tried it out with three keyboard docks, all the software updated, tried rooting it/unrooting, factory wiped it, the whole nine yards.
Then I bought another Prime because I finally found a Champagne Gold one and was ready to sell my Grey tablet, and the new one worked perfectly fine with all of the docks.
It's an issue with the tablet. My guess is some flaw with the connectivity of it. Your best bet is to send your tablet it in for repairs from Asus, I'm sending mine out Monday and once it's fixed I'll be posting it on EBay.
MinusTheOh said:
I had the same problem with mine at first. I tried it out with three keyboard docks, all the software updated, tried rooting it/unrooting, factory wiped it, the whole nine yards.
Then I bought another Prime because I finally found a Champagne Gold one and was ready to sell my Grey tablet, and the new one worked perfectly fine with all of the docks.
It's an issue with the tablet. My guess is some flaw with the connectivity of it. Your best bet is to send your tablet it in for repairs from Asus, I'm sending mine out Monday and once it's fixed I'll be posting it on EBay.
Click to expand...
Click to collapse
I am having the same problem with the dock. Like you, i had tried wipe data, manual update through sdcard,factory reset and nothing works.
I was hoping the .13 firmware will solve this problem but i am still waiting for the WW release. Anyone whom updated to the .13 US release can confirm if the dock issue still exists?
I believe that its a firmware issue because "sometimes" by checking and unchecking the Mobiledock battery saving mode, i am able to "wake up" the keyboard. But it will stop working a few minutes later.
As mentioned above, I have found out today that it is the tablet's problem. I've gone in to memoryexpress by where I live and those guys know their stuff. They've seen it before and they said it's something that can't be repaired. So everything with the keyboard problem needs to send it in for repair (receive a new one), or refund/exchange.
I tried my tablet with 3 brand new docks, all with the same problem. I'm glad I had the ipr on my tablet and it covers broken tablets.
I wonder how many people tried connecting their docks without removing the little plastic guards on the bottom of the tablet?
ohwell said:
I wonder how many people tried connecting their docks without removing the little plastic guards on the bottom of the tablet?
Click to expand...
Click to collapse
I don't think people are THAT stupid. The dock doesn't go in without taking it off. But I don't doubt your point there... we do have idiots amongst us
It OFF? there are 3 one on the connector itself and 2 more for the tabs on the end that line it up
ohwell said:
It OFF? there are 3 one on the connector itself and 2 more for the tabs on the end that line it up
Click to expand...
Click to collapse
I don't understand what you mean by 3 on on the connecter :S All I know is that there's covers for all of them and I took them out.
For some unknown reason, sometimes the keyboard will get stuck in caps lock (without caps lock being on) and other times the typing cursor will go back to the start of a paragraph, usually interrupting a sentence that I'm already typing out.
The pads inside the keyboard dock near the connector are starting to rub off from the cheap glue not holding it properly. Design flaw from not thinking that the Tablet will be frequently removed and inserted into the dock.
The rubber bumper on the bottom of the keyboard dock near the touchpad fell off. Cheap glue is the culprit.
Touchpad is a redundant feature to the Prime, and really has no point in even being on it. I'd rather have better battery life instead of it. (Purely opinion.)
If holding shift while pressing backspace, it will not delete. Keyboard needs multi-press functionality.
Mura on the screen. (Bright spot)
Internal GPS basically doesn't exist since it doesn't work well.
Both the tablet and keyboard dock are very easily scratched. There's more irregular scratch marks on the back of the tablet compared to the laser-etched rings.
The stock browser, even after a factory reset (.28), is completely unstable and hangs/stutters/crashes regularly at least 20 times a day.
The worst part about the browser is that some days it's highly unstable and then another day it works perfectly.
I haven't had issues with Wifi or Bluetooth, Wifi has been fine. I don't use Bluetooth so I'm unsure if it's a problem.
Lastly, while the screen is gorgeous, the colors are a tad warm.
And sadly, my phone performs better than my Prime while simply browsing the internet and handling multiple tasks. (Samsung Infuse 4G)
For those who feel the need to give this thread a low rating, that's fine, because this is (for the most part) fact-based problems with MY Prime. You can pretend your Prime is perfect, but it's not. I may be picky, sure, but these are problems that I'm not just making up with the one I have now.
This also isn't saying "Oh no the Prime is teh worzt tablut evuuurrr dn't buy dis." I'm just sharing the negatives I've experienced with my model of the TF201. Perhaps even informative to ASUS so they'll better know how to refine their next models. (If they even look at this post, which is highly unlikely.)
I still believe the Prime is a premium tablet, but it DOES have issues.
So return it and wait or get something else..... Logic
Sent from my Transformer Prime TF201 using Tapatalk 2
its possible your stock browser still using old data. to remedy this, clear your browser cache then reboot. then hopefully your stock browser will be working fine. just try it if you haven't already
as for the cursor jumping while docked, I have THST issue also. its only happens while the touchpad is enabled. remedy for that is to press the button on dock to disable touchpad. then THST problem goes away. since you don't like touchpad, I would figure you'd disable it anyways.
GPS dongle is the solution to internal GPS. if you don't have GPS dongle, you better send off for one asap. its free and the offer ends very soon. just go to Asus website where you register your prime and fill out the GPS dongle application. then you will receive it in a week or 2.
People need to stop including GPS as a problem there's no use for it on a tablet so it doesn't matter if it doesn't work!
Sent from my SAMSUNG-SGH-I727 using xda premium
I would suggest you to download the .28 again, this time from the Asus Webpage, and install it from the SD Card. If you keep having those weird issues I think you got a defective Prime.
I connect/Disconnect my prime from the dock very often, and I have had none of the issues you describe.
If holding shift while pressing backspace, it will not delete. Keyboard needs multi-press functionality.
Click to expand...
Click to collapse
Thats actually a feature... shift+backspace = sup.
Keyboard has multi-press functionality. There is a file around here in XDA with all the short cuts for the keyboard. (there are A LOT of them).
Both the tablet and keyboard dock are very easily scratched. There's more irregular scratch marks on the back of the tablet compared to the laser-etched rings.
Click to expand...
Click to collapse
It is full Alu man, what did you expect? Any other Alu tab will get scrated just as easy.
Touchpad is a redundant feature to the Prime, and really has no point in even being on it. I'd rather have better battery life instead of it. (Purely opinion.)
Click to expand...
Click to collapse
The TouchPad is also MultiTouch, depending on what you are doing, it IS useful. Specially if you do some precision work and need better accuracy.
ian1 said:
People need to stop including GPS as a problem there's no use for it on a tablet so it doesn't matter if it doesn't work!
Click to expand...
Click to collapse
I do use it man! and quite a bit. I dont use the GPS dongle since I use a TranSleeve, GPS on my Prime works wonders when outside.
joeyddr said:
So return it and wait or get something else..... Logic
Sent from my Transformer Prime TF201 using Tapatalk 2
Click to expand...
Click to collapse
1) Can't RMA it because ASUS will claim CID on it (customer induced damage) because of the dent on the corner. (I'm also not willing to wait 3 weeks just for them to mark it CID).
2) Can't return it, even if I followed the instruction of that one forum post telling you to call ASUS and tell them about not being satisfied, etc etc. PLUS it's way past the 14 day return policy, not just by a month or two, but 5. Plus what I said above about CID. You can't return a damaged product (physically) and expect a full refund.
Logic.
demandarin said:
its possible your stock browser still using old data. to remedy this, clear your browser cache then reboot. then hopefully your stock browser will be working fine. just try it if you haven't already
as for the cursor jumping while docked, I have THST issue also. its only happens while the touchpad is enabled. remedy for that is to press the button on dock to disable touchpad. then THST problem goes away. since you don't like touchpad, I would figure you'd disable it anyways.
GPS dongle is the solution to internal GPS. if you don't have GPS dongle, you better send off for one asap. its free and the offer ends very soon. just go to Asus website where you register your prime and fill out the GPS dongle application. then you will receive it in a week or 2.
Click to expand...
Click to collapse
I've factory reset the Prime multiple times. I'm pretty sure that deletes the old data. If not, then I'll give it a try.
The cursor jumping is not the touchpad, I always have it disabled. (Else I'd be a hypocrite!)
I have the GPS dongle, and it's great, it's just that I wish that the internal GPS would have been the same.
@Zephyrot
I'll try installing from the SD Card, this wasn't really supposed to become a Q&A, but it wouldn't hurt to take advice.
shift+backspace=sup. what is that? It doesn't help when I type quickly.
Yes I realize that being aluminum that the tablet would scratch, but I'm just nitpicking at that point.
I don't find the touchpad to be helpful because anything I can do on my touchpad, I can do on my screen. Again, this was a purely opinion based point.
Multiple issue threads already... post your problems in one of those threads, instead of starting a new one, please.
Thread Closed.
Hello,
I have an issue with the transformer prime and the tablet has been replaced and the issue occurs also on the new tablet which caused me to dig a bit deeper.
The symptoms:
When I press one location a different location is pressed (all application).
When holding my finger in a single location the screen scrolls like crazy (all applications)
Sometimes presses are not registered.
(rare) I am sometime able to do a zoom in / out with a single finger.
This issue occurs to me after using the tablet for a while (usually CPU & GPU intensive applications accelerate this) and the tablet is placed horizontally and connected to the charger.
The Asus support was not able to solve the problem (3 RMAs + 1 replacement), so digging into the driver code for the digitizer I found that it is sensitive to noise (EMI) caused by the charging circuit and has even a special mode to handle this, however I suspect the the EMI is more than the noise reduction function can handle which causes the issue.
My question to you, is how would one go about to debug the issue (the driver loads a binary blob firmware to the digitizer when the system boots which I am not able to decompile / have the source code).
p.s. the device is currently on its 4th RMA visit per Asus support instructions.
Try using a different charger. Are you using an aftermarket charger ?
ccrazythunder said:
Try using a different charger. Are you using an aftermarket charger ?
Click to expand...
Click to collapse
It happens with the original charger with 1 tablet that has been repaired several times and a brand new replacement tablet.
I think this is a hardware issue in the series although Asus refuses to acknowledge it (same as was in the beginning with the GPS issues), there is even an hint in the digitizer driver code that they are aware of the issue and have even added a mode in order to try and mitigate it (noise reduction mode is activated when the charger is connected, probably due to the added EMI caused by the charging circuit).
I ended up returning it for a full refund which they only agreed after lawsuit papers have been prepared for knowingly selling a defective product and not complying with the warranty (since I got the refund the lawsuit did not proceed).
If you know how to modify drivers, can you invert the x-axis for the touchscreen and compile it up? ;D
Nightpath said:
If you know how to modify drivers, can you invert the x-axis for the touchscreen and compile it up? ;D
Click to expand...
Click to collapse
While that might be fun, and quite annoying (doing it to your own tablet), rooting my device and uploading a custom rom would mean loosing the warranty, however at the price cost of the tablet I would have expected to receive a device without serious defects.
I agree.
I have my tablet rooted, etc. I'd be willing to test it, if you were up to it. It'd just reverse the stock x-axis...if that worked all sorts of people would test it.
My dock only connects sometimes, usually after it's been disconnected for a while and i unlock it.
But at times i try to unlock it and it simply won't work at all.
The prime itself has no problem with connectivity it seems, it connects to chargers and to USB for file transfers no problem, it's just the dock it has a problem with.
Also sometimes it'll say it's connected but only the keys will work, not the trackpad or buttons on it.
I have tried 3 docks, one for the tf201 and two for the tf300, all have the same symptom and none offer anything more than a sporadic connection.
Having it charged makes no difference at all.
My prime has been sent back to asus twice now already.
Has anyone had a similar issue?
Running Androwook v2.0, Android 4.2.
I've already asked in the thread and no one has said that they're having anything similar, this problem also was persistent on other versions of android and even on the stock rom.
Any help is appreciated.
I'm having a similar problem. The keyboard randomly stops typing. All I have to do is detach the tablet, and put it back to fix it, but that's very annoying. It happens a lot.
I'm completely stock, and have done a factory reset, but it didn't help.
warlock257 said:
I'm having a similar problem. The keyboard randomly stops typing. All I have to do is detach the tablet, and put it back to fix it, but that's very annoying. It happens a lot.
I'm completely stock, and have done a factory reset, but it didn't help.
Click to expand...
Click to collapse
Yea i'm having the same issue kind of, for me if it's on and i disconnect it and reconnect it it will continue to work, if i leave it off for a bit then it might decide not to work, I've already RMA'd mine twice and i simply can't be bothered doing it again.
My mate has asked me to swap it for his Sony tab, not the xperia Z one the one before it, i might actually do it cos this is just getting to be a joke.
EDIT: Just had a look at the Sony tablet S section and it's like a ghost town, i think i'll be keeping my Prime until i can at least afford to buy another one, i'm getting the HTC One next over the s4, Sammy has burnt it's own bridges by not letting the UK have the octa core version.
As far as the prime is concerned, if i send it off again, I have no idea what condition it'll come back in, plus i'm doubting that it will have ICS on it like it did when i got it back this time.
Hello folks,
I'm guessing at whether or not this is the right forum for this, please feel free to move it if I am wrong.
I have an Asus Transformer Infinity with keyboard dock that is out of warranty and has started "ghost touching" (a common problem with the digitizer). It renders the tablet pretty much unusable due to the constant touches on screen. I'm wanting to completely disable the touch screen and use this as a netbook now. I can get away with that since I have the keyboard dock. I'm up for any solution, including physically disabling the digitizer (if anyone can tell me conclusively which of the cables inside to disconnect).
I've done some searching and come up with build.prop modifications. The ones I have tried thus far have been ro.product.has.touch.screen=false, and ro.product.max_num_touch=0. (telling the tablet there is no touch screen, and that 0 concurrent multitouches are allowed, respectively).
In both cases, I restarted with no discernible effect.
Is there another build.prop variable I could try setting? Or perhaps an app that runs at boot and disables screen touches?
As an aside, if anyone knew of a way to calibrate my screen to induce a deadspot at the coordinates of the ghost touch (it's very consistent in a 1 inch square area, that would probably be the best.
Thanks for any help on this! I love my tablet and am hoping I can get it to at least marginally useful again!
Running Asus Transformer Infinity TF700T with Crombi-kk 4.4.2, have root access, knowledgeable with terminal (and how to edit build.prop from the terminal)
Hi wmdaricthompson,
I don't have an ASUS Transformer to try but a couple of weeks ago I did switch a digitizer and LCD on an IPhone. It should be just a matter of disconnecting the 2 parts of the ribbon cable that go to the digitizer. I don't have enough posts to give you a picture but if you google "asus transformer digitizer" and look at images you should be able to find pictures pretty quick. It is an orange ribbon cable than splits at the end into 2 separate cables. I don't know how hard it is to access this but if it is indeed because the hardware for the digitizer is malfunctioning this should fix it. Re-plugging in this cable (take off and then put back on) may even give you the digitizer back depending on if your issue is based on a wire connection problem.
Good luck and be careful taking your tablet apart (if you decide to that is).
Michael
PS - there is a youtube video called" How to Open and Fix Asus Tablet" by tampatec that shows you how to open your ASUS Transformer up.
bridgeofstraws said:
Hi wmdaricthompson,
I don't have an ASUS Transformer to try but a couple of weeks ago I did switch a digitizer and LCD on an IPhone. It should be just a matter of disconnecting the 2 parts of the ribbon cable that go to the digitizer. I don't have enough posts to give you a picture but if you google "asus transformer digitizer" and look at images you should be able to find pictures pretty quick. It is an orange ribbon cable than splits at the end into 2 separate cables. I don't know how hard it is to access this but if it is indeed because the hardware for the digitizer is malfunctioning this should fix it. Re-plugging in this cable (take off and then put back on) may even give you the digitizer back depending on if your issue is based on a wire connection problem.
Good luck and be careful taking your tablet apart (if you decide to that is).
Michael
PS - there is a youtube video called" How to Open and Fix Asus Tablet" by tampatec that shows you how to open your ASUS Transformer up.
Click to expand...
Click to collapse
Thank you for the information!
I have already opened the tablet once, and saw that cable, I wasn't sure if I would lose any element of the image as well, so I didn't pull it without getting some confirmation first (if I accidentally break a cable clip, I don't want to seriously regret it).
I'll try plugging/unplugging a few times to see if I get function back, and if not, I'll just lose the touch.
Thanks again for your reply!
(I'll post up here the results to confirm for any who are curious/googled their way to this thread)
wmdaricthompson said:
Thank you for the information!
I have already opened the tablet once, and saw that cable, I wasn't sure if I would lose any element of the image as well, so I didn't pull it without getting some confirmation first (if I accidentally break a cable clip, I don't want to seriously regret it).
I'll try plugging/unplugging a few times to see if I get function back, and if not, I'll just lose the touch.
Thanks again for your reply!
(I'll post up here the results to confirm for any who are curious/googled their way to this thread)
Click to expand...
Click to collapse
Two thumbs up. Disconnecting the two amber cables from the screen disabled the touch capacity without impacting this picture at all.
Thanks again!
Thanks
wmdaricthompson said:
Two thumbs up. Disconnecting the two amber cables from the screen disabled the touch capacity without impacting this picture at all.
Thanks again!
Click to expand...
Click to collapse
Hi wmdaricthompson. Firstly I realize this is an old thread but thanks for the info. Just a few questions if you can remember. I also have the dock and have ghost touches making the tablet quite unusable so am thinking of doing your fix. When you disconnected the touchscreen cable did you just then leave it loose inside the tablet or did you remove both ends? The end from under the screen near the dock pins appears glued on rather than using clips.
Cheers
Hey here such mini keyboards (in case u need them) https://www.chipspain.com/en/apple-accessories/bluetooth-keyboard-case-iphone-4-4s-black-7421.html
Galaxy S8 Keyboard Cover, Black Mobile Accessories - EJ-CG950BBEGWW | Samsung US
Discover the latest features and innovations available in the Galaxy S8 Keyboard Cover, Black. Find the perfect Mobile Accessories for you!
www.samsung.com