Hello XDA
I live in denmark and i have a Dell Streak but its acting up a lot lately. Sudden reboots, system failer, power butten acting up, accelerometer failer and sometimes its slow as hell..
Because the Streak isnt sold in denmark dell does not give any support, and its too expensive for me to call dell from denmark, so does anybody know how i can contact dell?
Email?
Chat?
Anything?
If theres no other way than i have to call technical support, when do they have open? I dont want to call and then find out that they are closed for the day.
please help me somebody. I will really appreciate any kind of help.
Thank you.
If you have a gmail account, you can call in the us for free. They're open from at least 8-5pm EST. If your phone is rooted, run that q whatever app and restore it to factory settings before rma'ing it.
If denmark has a dell number or something, call that. They can route you in the correct direction.
Put a bit of credit on Skype and call this standard, non-premium rate UK number: 0044 1344 373727
I called them today
Related
I wonder if anyone can help, or at least tell me if they have the same problem. My Tytn, which came with the original shipping ROM (1.18.255.3) has the issue with Vodafone voicemail etc of not giving any text message alerts, so I had to use the ringback service. So, I upgraded my vodafone account to the new Vodfone Mail (see www.vodafone.net), and all was solved- got the text messages, as well as the tape symbol.
However, I've now upgraded my ROM to the SA one (1.35.255.2), and all message alerts have now completely disappeared again. This is a bit of a disaster, but i really don't want to downgrade my ROM again if I can avoid it.
Anyone had the same problem in the UK? Any solutions? Pleeeaase??!
I'm having exactly the same problem as you. Before the upgrade, alerts via 242 worked perfectly. Now I get nothing. I've changed it back to 121 and still no alerts in any way shape or form.
Annoying, as this ROM upgrade was worth doing up until this.
thetechnogeek said:
I wonder if anyone can help, or at least tell me if they have the same problem. My Tytn, which came with the original shipping ROM (1.18.255.3) has the issue with Vodafone voicemail etc of not giving any text message alerts, so I had to use the ringback service. So, I upgraded my vodafone account to the new Vodfone Mail (see www.vodafone.net), and all was solved- got the text messages, as well as the tape symbol.
However, I've now upgraded my ROM to the SA one (1.35.255.2), and all message alerts have now completely disappeared again. This is a bit of a disaster, but i really don't want to downgrade my ROM again if I can avoid it.
Anyone had the same problem in the UK? Any solutions? Pleeeaase??!
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I posted the upgrade from South Africa.
I am sure that the Service Provider plays a big role in the messaging displays. I am on the Vodacom network here which is 50% owned by Vodafone and this upgrade works perfectly here. I further believe that this upgrade was tweaked by HTC to match our requirements and solve the issues we had with the TyTN units on our local networks.
I do beleive that Vodacom is far bolder than Vodafone as I think we had HSDPA running here before the UK. The only problem here is the high costs of our mobile services. Vodacom in SA has about 20 million users.
I hope this give an insight on the problem as posted.
Good luck!
Thanks- helps us understand the thinking behind the new ROM upgrade. I only wish that HTC UK were not completely useless, then we migt have a localised ROM which works with Voda.
In the meantime, I've had to go back to "alert and deliver" which means the phone rings incessantly until you answer it to listen to messages. Otherwise the new ROM is great.
I even spoke to HTC UK to ask where to get the new ROM from. They said "our distributers", which is about as helpful as a chocolate fireguard as the only *big* seller of HTC branded products in the UK is expansys.... who told me to go to HTC. Oh the joys of using cutting-edge equipment!
thetechnogeek said:
Thanks- helps us understand the thinking behind the new ROM upgrade. I only wish that HTC UK were not completely useless, then we migt have a localised ROM which works with Voda.
In the meantime, I've had to go back to "alert and deliver" which means the phone rings incessantly until you answer it to listen to messages. Otherwise the new ROM is great.
I even spoke to HTC UK to ask where to get the new ROM from. They said "our distributers", which is about as helpful as a chocolate fireguard as the only *big* seller of HTC branded products in the UK is expansys.... who told me to go to HTC. Oh the joys of using cutting-edge equipment!
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Yes I must say we have a very on the ball distributor in Leaf Wireless. They have managed to fine tune the product to work correctly on our networks.
Good luck with Vodafone!
I bought a dell streak AT&T (full price) from BestBuy usa. Then i returned to VietNam. But i can't use my streak because it requires unlock code.
I tried to contact with many code provider, but they said that my unlock code is not found (rebelsimcard - unlockallcellular - dellstreakunlock.)
I called for AT&T and they talked me that " streak's unlock code is not found"
Then i called for Dell Support over 6 times. They gave me a service number and number phone to contact with them after 2 weeks. Now I called for them and my phone went out of minute after a hour for waiting (I spent over 60$ just to call for them althought that is number phone toll free because I live in VietNam)
I tried to contact with Dell support thought email. But It can not be to register by Viet Nam user and live chat service is not supported for Dell Streak
I were very disappointed. they said that can not to find unlock code for me. I'm look like a unlucky guy. because they got some problems with my dell streak. they request me to give my streak back for them to check in 30 days. you know, i live in vietnam and i can't fly to usa just to give streak back for them. it's not fair because i paid full price for that thing.
Now i got pda streak without phone. I don't know what I have to do with it. I took much time for it, but i got nothing. It's not fair. It is not my fault!
That's all my situation. Who can help me?
Thanks for reading !
Good luck to all you !
how about mailing your dell streak back to the us?
or you could get a rebelsim or go to dellstreakunlock.com
I would imagine that Dell wouldn't normally have permission to give out unlock codes since they are carrier locked. Usually the carrier provides the unlock code. If AT&T says they can't find your unlock code, but it is locked to them, I think they may be making a mistake.
Keep calling them and ask them for the unlock code. You could also call the BestBuy you purchased it from to ask them for assistance -- my opinion is that BestBuy has a lot of experience with dealing with AT&T, but that all depends on how nice the person you get is.
If you decide to call AT&T yourself, just prose the question: "How come the phone is locked to AT&T and yet AT&T doesn't have the unlock code?"
Sounds like a ridiculous situation to me because they can say they can't give it to you, but really doesn't make sense they don't have it. Try asking for their manager.
luxubuok said:
That's all my situation. Who can help me?
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Click to collapse
You can easily unlock it. The first thing you need to do is to determine whether your phone can be unlocked or not. There is software to do that. It tells you whether your Streak is "unlockable". If yes, unlock it with that same software. You can download it for free. The download site is:
http://www.unlockstreak.com/pages/download-dell-streak-unlock-software
at&t will make a case and you should get the code via email in a few days just call them back thats how i got mine was very simple and good luck!
This is totally unrelated to this forum but I could use some help. If this thread does not fit the forum rules, this thread can be deleted.
My sister in law lives in Italy with her family. With whom we need to talk to. While I was living in Ireland, talking to them was never an issue. I was buying my family skype or fring credit to call them. They do not own a computer. But all my skype and fring credit have run out and can' t buy them from Bangladesh . So I asked my brother in law to buy a phone that would support skype or fring. But he does not have a clue what does he need to do. Now, if any one the XDA members could give me some info on the mobile network. The need a decent Internet package, 1gb data allowance. They would buy one of the nokia e series phone or an android. I have looked online, could not get any useful info since i do not understand the Italian language. But someone told me that they can get 1gb allowance from WIND for 10 euro per month but could not confirm that.
So any sort of help would be appreciated
Sent from my LG-P500 using XDA App
Hi,
I am from Sri Lanka. I have received a used Dell Streak 7 from my sis which is locked for T Mobile. I tried to get the unlock code from both Dell and T Mobile but they are asking either the purchase documents or details of a data plan, both my sis does not have as she has stopped using the tablet some time back. Currently the tab is in Sri Lanka.
Can anybody give some clue as to what should I do to get this tab unlocked?
Thanks in advance,
Manjula
You'd have better luck asking this in the Dell Streak 7 forum. This is the Dell Streak 5 forum.
However, if your sister doesn't have the proper information, you'll have to pay someone for an unlock code.
To get an unlock code from dell or t-mobile you have to be/show that you are the legitimate owner. And if not your only option is to buy the code from a reputed seller.
There are some web sites as well as ebay sellers that exclusively offer the s7 unlock code. it range from $30 at ebay to $55-$80 in web sites. Yet success rate is not known. Web sites like look more promising than ebay as usual look more promising (as well as the price) than ebay as usual
dell streak 7
Strephon Alkhalikoi said:
You'd have better luck asking this in the Dell Streak 7 forum. This is the Dell Streak 5 forum.
However, if your sister doesn't have the proper information, you'll have to pay someone for an unlock code.
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Hi,
I bought 4 dell steak 7 from USA & import it to UAE , my problem is that , the phone not work , there isn't any call app in this system , when i put 2 G simcard , the sim card register & receive SMS , but can't make call !
when call to the simcard with other phone , only receive free line & tablet not show any or ring .
Please assist , how can fix it .
Normally I cut noobs some slack on their first post, but this post is just ridiculous. My recommendation is to sell your units, since you clearly don't have a clue what you're doing. After all, you managed to figure out how to quote what I posted, yet not actually read what I posted.
I'd have to agree, for the fact that the S7 CANNOT MAKE CALLS,
it's been asked dozens of times on the S7 forum.
The hardware is (likely) physically incapable of making calls.
TheManii said:
I'd have to agree, for the fact that the S7 CANNOT MAKE CALLS,
it's been asked dozens of times on the S7 forum.
The hardware is (likely) physically incapable of making calls.
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Click to collapse
the hardware is not likely .. it is physically incapable of making calls because thats the way it is being designed ...
however, there is this bluetooth hardware that allows you to make call using s7 ... i have seen that and even ipad or ipod can also make calls using it...
By make calls I mean cellular calls, the modem is incapable of making the connection.
I'm not talking about voip calls as it can do it natively.
It has a mic and speakers
TheManii said:
By make calls I mean cellular calls, the modem is incapable of making the connection.
I'm not talking about voip calls as it can do it natively.
It has a mic and speakers
Click to expand...
Click to collapse
yeah.. what i said earlier is for cellular calls... i dont even said bout voip ...
Hi everyone,
I just received a new GS2 from Bell, but i have major issue with the touch screen. ( I read some of the thread regarding to unresponse touchscreen issue but it's not my case therefore i post it up and hopefully someone can help me with the issue)
here it goes... when i select anything..says making a call i cant dial a number, some number i can or when i select an icon i cant able to unless i press the home button and go back then it work BUT not all the time just sometime they work. Its really frustrating so please if anyone know how to fix this issue help me
Oh i did hard reset wipe everything and the issue still there do i have the faulty unit?
Thanks alot
Drew
I'd get it exchanged asap.
the problems is this is not my phone originally i bought it off someone it work fine till recently (about a week).
Ibring it to Bell, Bell refused to service it they need the original receipt. but it's clearly a Bell branded phone and it just release not long go??
Then i contacted Samsung Canada, they too told me that the need the receipt! the supervisor even told me if i have it a day and no receipt they will not honor the warranty.
Does this making any sense at all to you guys? anyhow, I canceled Bell service and also did email to Samsung Canada and will email Samsung in Korea as well when my friend free this coming up week, he is korean
anyhow, thanks for your help
im so excited before and now super pissed and sad!!