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Yesterday i bought a HTC Hero (my first one). When i turned it on and toke a good look at the starting screen (the one that says Hero, and HTC), i found a white pixel, probably dead or something. I went back to the store to get a new phone. This was not a problem at all and i got a new Hero. Now again, when i turned on the phone and toke a good look at the black screen, i also found 2 pixels with a other wierd problem:
The pixels also turned out white when i looked at them in a specifica angle. Just to be clear, i am watching on a black screen (starting screen). If you look at the screen and not in a specific angle i cant spot the pixels directly, but when i tilt over the phone slightly they show up and are 2 little white dots.
After i found out i downloaded the Detect Dead Pixel app. This app can create a black screen, the same screen as the home screen. When i use this app to spot the pixels again they are way less visible than on the home screen... I can spot 1 of them a little bit if i look at the screen in a certain angle and i can see a little dot, but i cant see them that good as on the home screen. They are not visible on other colors, only black.
I really dont know what to do with the phone now ... does anyone know what this is? im a bit concerned. Thanks!
After a bit more research on my phone i firugred that the dots really arent that visible. Maybe its just dust under the screen? When i put on a black screen using some kind of Android app i can not spot them. If the pixel is lazy or dead it should be clearly visible on a black screen right? for the lazy one then.
Anyway, i spotted a other problem on a black screen:
A brighter spot on the top part of the screen (like someone is pressing on it a little bit). Is this a problem ? im deciding if i should return the phone again..
Well its entirely upto you mate - i dont know what contract you've taken out but you may have that phone for 2 years. If your not entirely happy with it i'd take it back while you still can.
Issues with the screens rarely correct themselves.
My first Hero had around 10 dead pixels and i got it replaced as i wasn't happy with it. I now have one with a perfect screen and i'm really happy with it!
Well i just returned to the store and got another phone. This is the 3th one, and it still has problems, even more then the previous ones ....
On the boot screen there are about 10 very very tiny white wierd points visible ... im getting a bit frustrated here. What is this with all the screen problems ? :S
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
kendong2 said:
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
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I have done that, but as i said, its only really visible in a dark room with screen brightness on 100%. I have checked the phone in the store and it just wasnt visible. When i checked the screen in a complete dark room i spotted the little things again. Looks more like dust to me =\
If your brightness is 100% you should see that one single pixel immediately.
Try making an image in paint (480*320) with a black background and a single white pixel. Open that image on your phone. The dead/lazy pixel should be just as bright as the one you drew.
Also the brighter spot is normal. It's called "backlight bleeding". Every lcd screen has this 'problem'.
They are not clearly visible, i think they are smaller then pixels, but they are countable on the bootup screen. When i tilt the screen them seem to change color (might just be dust). Green etc. I dont know what to think of it, come on. A wrong batch shouldn't be the problem if its dust, then its just a assamblation error. But 3 in a row?
I'm getting a bit pissed
It's dust or a fingerprint blocking a very small subpixel. Can't you just wipe it off? But I suspect very tiny scratches.
idk whether this is possible, but it might be dead subpixels. that would explain why they are smaller than a full pixel...
Does anyone know if that is possible? it sounds like a good explaination. Dead sub pixels could be the problem. They are smaller then pixels, but beg enough to be counted (i can count over 13). Little white dots on a 100% brightness black screen.
It must be dust, its a common question among hero owners. Most of the time the things they see is dust. It would be crazy if all new hero's have up to 10 or 13 dead pixels.
Ok well, here's what happened next:
I returned my phone again, god my cash back, bought a new one at a other store, SAME problem. Swapped it for a new one again, same problem!
Got my money back and i completely changed my mind of buying a Hero.
It is not dust. Its a perfect white dot, and definately some kind of pixel issue.
To bad..
Are you sure you're not being pixel-paranoid?
When reading all of this it sounds mostly like small dust particles under the screen. And looking at the number of phones you have tried, chances are you also got one with a real dead pixel (hot pixel, always on).
But I also think you are obsessed about it. My phone also have one dust thingy somewhere which I found just like you did (pixel tester, black screen). Smaller than pixel and less bright though.
I never notice the thing under normal use, unless I really go searching for it with a black background.
So you might make it bigger than it really is and miss out on a really nice phone.
Then again, we all have our own quality standards and its good yours is a high one!
I have had a tiny dead pizel since I bought my phone. Only really see it on the bootscreen.
I was always more bother by the light you can see coming from under the keys at the bottom and near where the lcd meets the keys.
I also have 3 dead pixels but they aren't that irritating.
I also discovered them when booting up the phone, but for me, they are sea blue (all three)
Maybe it is 2nd hand stuff HTC uses on their phones?
i have about 7 or 8 dead pixels too. it doesn't bother me too much anymore... only notice it in a completly dark room on the boot up screen... probably a common problem with the lcd screen the hero uses
All Hero's have this, or will have it inevitably:
The screen does not connect fully; there is a rubber-border between the glass and the metal frame surrounding the screen.
Look from the right angle, and you can see that there is a small 1/10th mm opening. Dust will come through here, and it will get on the screen.
HTC will wipe it off free of charge of course.
It is NOT a dead pixel; these can be seen from any angle, although the color changes a little but because of the viewing angle.
Call HTC and say you have dust under your screen, they will fix it for you, free of charge.
I just purchased a Dell Streak and got it in the mail today (straight from Dell). I opened it and powered it on and noticed something when it was booting the screen flashed black and logo appeared etc.
During the screen flashing black it seemed like a portion of my screen flashed diff colors ranging from white, grey, rainbowish in a very small instant. It happens every time I turn it on and off. I was wondering if there's something wrong with my screen? When I press down in the area that shows the mark it seems to make the area blurry.
I attached a picture so you could see what it looks like.
Thanks
BKTC said:
I just purchased a Dell Streak and got it in the mail today (straight from Dell). I opened it and powered it on and noticed something when it was booting the screen flashed black and logo appeared etc.
During the screen flashing black it seemed like a portion of my screen flashed diff colors ranging from white, grey, rainbowish in a very small instant. It happens every time I turn it on and off. I was wondering if there's something wrong with my screen? When I press down in the area that shows the mark it seems to make the area blurry.
I attached a picture so you could see what it looks like.
Thanks
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Yikes, id return it quickly and get another one!
I had dead pixels on my first streak out of the box and change it the next day. I suggest you to do so.
Sent from my Dell Streak (the beast)
The screen ended up cracking about a month after having it. Contacted Dell and they were nice enough to send me a replacement but didn't receive it until last week.
Is it normal for the screen to sort of distort in the corners? Like it's sort of fuzzy in the corner when viewing certain colors. I'm pretty sure it's a refurb but if this is sometimes normal then I'd be okay with that (giving it to my sister to use)
Since you just got back a referb, can you check what rom is installed on it?
And that doesnt sound right for it to distort slightly, but is it for still pictures or for motion?
Hey guys
I have a problem where my the backlight of my touch keys appear dull pink instead of bright white. (I'm referring to the buttons next to the home key)
Is this a defect? Should I exchange? Anyone else have come across this problem?
Thanks
yes that would be a defect; have you got any pictures?
I tried taking a photo but it appears white on camera. It definitely looks pink in person
not normal. mine look snow white
Ive seen several SGS2's due to the yellow tinting issue and I've seen only 1 unit that had a really bright backlight at the same time that unit didnt not have any screen defects for me, only 1 out of over a dozen seen in person.
I can confirm my touch keys look rather pinkish than white, though it doesn't bother me.
yeah i agree with sp1tfire, I hadn't noticed but now that you mentioned it there is a definite slightly pinkish colour. Not that it really bothers me though.
John
Mine are light grey. Which is fine by me.
Sell it on eBay as having had a button customization. There are all sorts of idiots out there.
Mine appears pink too. I thought it was the way it was supposed to look as I don't know anyone else who I can comapare mine too. Although compared to an SGS1 it looks a lot more dull and pink - not white like the SGS1. I guess it is a defect then? I'll probably just leave it on account of the hassle it will be to send it back and not very important to me. I also have them always turned off as well
Mine r like this too I've heard people say on sgs forum its to do with the screen that's aload of rubish. If you look closely you can see its over spray from the black (dark purple) check it out yourselfs get a magnifying glass.
Hmm seems a lot of ppl have pink buttons. Yeah compared to the sgs its not as bright. probably because theres no grey outline for the buttons painted on the screen. On the sgs2 its completely produced through backlighting. hmmm ill wait a few weeks cos its a real hassle to get it replaced
Edit: The keys dont even turn on anymore! it seems the light blew out just a few mins ago! definitely a defect there
Edit2: nvm it seems it auto turns off on low batt. Recharging made it go on again. however its still pink
my buttons appear pink-ish too. but it doesn't bother me and i just love this phone, so i wouldn't send it back for this tiny issue. also, my previous phone was a htc blackstone, with a standard lcd screen, and it might just be, the buttons look pink, because the white on the screen is so bright and clear i haven't had a fully black screen w/o any backlight and the buttons light up. probably, they'll look white then.
Pinkish touch key is kind of weird.... I was expecting snow white in color as well.
On my TP, I have what looks to be just a single pixel towards the center that stays black all the time. However, when the screen is on but displaying all black, this little bugger shines bright white. I've tried running various apps that switch between colors and it doesn't seem to help.
Does this sound like something that can be fixed or that will go away, or does this point to a bad screen? I actually spoke with HP's support a while ago and they said they would be able to take it back under warranty and "fix" it (I assume I would get a different refurb back). I'm not sure now if I should just go that route -- I just hate to have to redo everything I have on it, plus I don't currently have any cracks in the plastic, etc.
Is there a stuck pixel program for android?
Yeah there are a few that I tried
https://market.android.com/details?id=com.htc.chris.blackspotdetect
and
https://market.android.com/details?id=uk.co.technicalmargaret.game.pixelfixer
I've left these running for a few hours a couple times, but no luck. I can't seem to figure out exactly when the pixel will shine white. It usually happens when the screen is black, but I tested it again and it's not all the time. I'm starting to think I'll either have to try to get it replaced or live with it.
ponyboy82 said:
Yeah there are a few that I tried
https://market.android.com/details?id=com.htc.chris.blackspotdetect
and
https://market.android.com/details?id=uk.co.technicalmargaret.game.pixelfixer
I've left these running for a few hours a couple times, but no luck. I can't seem to figure out exactly when the pixel will shine white. It usually happens when the screen is black, but I tested it again and it's not all the time. I'm starting to think I'll either have to try to get it replaced or live with it.
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I just noticed there that mine has one, it's not very noticable, I can only see it on a black background, but meh, I'm not tooooo pushed! Would obviously prefer if it was normal
If the pixel is black/grey, then the pixel is dead, and there is no reviving it unless you get a new screen.
If the pixel is green/red/blue/yellow then you can try to revive the pixel using a pixel fixer.
mine's a greeny sort of colour, will try fix it later XD
Turn you touchpad completely off and see if you can see this thing without it being on. I had to have my touchpad repaired because I had large chunks of dust between the glass and screen that displayed similar behaviour.
I recently noticed stuck/dead pixel on blue background on my S3. On white,green and red backgrounds it is not visible but on blue it is. Here are pictures,is it fixable?
veksx said:
I recently noticed stuck/dead pixel on blue background on my S3. On white,green and red backgrounds it is not visible but on blue it is. Here are pictures,is it fixable?
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Hard to say -- I would try to run one of the pixel fixer apps and see if that works. If the pixel is stuck on a color, it has a better chance of waking back up.
veksx said:
I recently noticed stuck/dead pixel on blue background on my S3. On white,green and red backgrounds it is not visible but on blue it is. Here are pictures,is it fixable?
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Click to collapse
An S3? Those are not LCD, but organic LED screens. I don't think they can be brought back to life with the pixel fixer technique
This is my 2nd Evo 4g LTE,( the first one had a defective digitizer/logic board), and i noticed it had 2 very small white/red/blue/green dots whenever i watched a video with letterbox, or any video. They flash different colors depending on the color of the screen, for example if my screen is mostly black the dot would be white, if the screen is a bunch of different colors the dot would be red, green, or blue. I tried rebooting, flashing new roms, and even going back to stock android, still nothing. I ran one of those stuck pixel apps for around 2 hours and one of the stuck pixels at the top of my screen is mostly gone, but the the one in the left middle is pretty persistant and never seems to leave. I assume they are stuck pixels because they change colors, flash, and only show up on videos,some apps, and my camera. If anyone has had any experience with stuck pixels on their phone or have even got rid of some, any tips would be much appreciated. it isnt too big of a problem to where i need to replace the phone AGAIN, but it just ruins movies/videos for me and is very annoying. THANKS!