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Today I got in my inbox an email from Smith Geiger concerning a survey for my phone, supposedly to help t-mobile. It even features prize drawings! Anyone else get this?
I still have my doubts about how legit this thing is :-\
Sent from my HTC_Amaze_4G using XDA App
realitysconcierge said:
Today I got in my inbox an email from Smith Geiger concerning a survey for my phone, supposedly to help t-mobile. It even features prize drawings! Anyone else get this?
I still have my doubts about how legit this thing is :-\
Sent from my HTC_Amaze_4G using XDA App
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Click to collapse
Nope, but I'll keep an eye out and report back if I do.
It looks like an illegitimate phishing email to me.
A real survey from a company the size of T-Mobile would at least be sent with T-Mobile branding, sent from e-mail addresses at least made to look like T-mo, and ideally containing info T-mo has on file, like your phone number; this message isn't at all like other T-mo messages.
Anyone who has clicked through on this please let us know what you found!
I got the same email yesterday. I opened it but didn't take the survey. Something didn't seem right.
Sent from my HTC Amaze 4G using xda premium
I received this a couple days ago. Was bored at work so I went ahead and did the survey. It took about 5-10 minutes. Most of the responses were on a strongly agree to strongly disagree scale of 1-5. Examples of questions were what preloaded apps do you use the most? these were the T-Mobile mall, highlight and all the other bloat. There were a couple questions about what you would like to see in the replacement of the Amaze. Other questions were about the feature and which 3 are your favorites. Examples of the feature are the camera, watching TV/videos, video chatting.
It also asked if this is your first HTC phone, what other phones you considered and how satisfied overall you are with the device. When I picked somewhat dissatisfied it then asked why.
After completion of the survey, it mentioned that my answered met the qualifications for a longer 3 day study and if I was interested in participating. If I participate and complete the study I would get $50.
brocco99 said:
It looks like an illegitimate phishing email to me.
A real survey from a company the size of T-Mobile would at least be sent with T-Mobile branding, sent from e-mail addresses at least made to look like T-mo, and ideally containing info T-mo has on file, like your phone number; this message isn't at all like other T-mo messages.
Anyone who has clicked through on this please let us know what you found!
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My, a paranoid bunch aren't we. Sometimes a cigar is just a cigar. A quick call to Tmo will tell you if they are sending email surverys or not
I got the same email today though I haven't looked into it
Sent from my HTC_Amaze_4G using xda premium
Smith Geiger is a legit marketing/research company. No reason to be scared of the survey as the information it is collecting is completely related to your thoughts and feelings about the Amaze, HTC, and TMobile. In other words, it doesn't ask/require any personal and identifying information to be submitted.
Just wanted to let you all know. In my area after many long calls waiting for info... I have found out that the USPS has no idea where are shippment is beyond mephis TN as of 4pm lastnight cst. And if you think cust services sucks anyplace else... USPS pretty much told me to sit and spin while telling me if I fill out form 3533 I "might" be able to get my shipping cost refunded since they didnt make there overnight shipping date and have no idea when the package will arrive.
While I called ATT to let them know of this problem with USPS so they know never to use that useless service again.. ATT gave me a $20 credit on my account instantly.
ATT you have always did me right... now just please stop using the USPS.. its like playing a slot machine sometimes you win and get your package on time... most of the time you lose and you get it whenever.....
xmp said:
Just wanted to let you all know. In my area after many long calls waiting for info... I have found out that the USPS has no idea where are shippment is beyond mephis TN as of 4pm lastnight cst. And if you think cust services sucks anyplace else... USPS pretty much told me to sit and spin while telling me if I fill out form 3533 I "might" be able to get my shipping cost refunded since they didnt make there overnight shipping date and have no idea when the package will arrive.
While I called ATT to let them know of this problem with USPS so they know never to use that useless service again.. ATT gave me a $20 credit on my account instantly.
ATT you have always did me right... now just please stop using the USPS.. its like playing a slot machine sometimes you win and get your package on time... most of the time you lose and you get it whenever.....
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You posted in the wrong section. Go to the At&t galaxy note section.
They are 2 completely different devices.
Sent from my GT-I9220 using xda premium
xAnimal5 said:
You posted in the wrong section. Go to the At&t galaxy note section.
They are 2 completely different devices.
Sent from my GT-I9220 using xda premium
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Click to collapse
Indeed
Thread Moved To AT&T General
Please post in the correct section!
Thanks to tjamscad for providing us with a way to contact Verizon. I plan on emailing them every day until Unlock is available again. If we can get even a portion of this community doing this every day, they're bound to let it happen sooner rather than later.
Lowell McAdam
Verizon Wireless President and CEO
[email protected]
Kevin C. Tillyer
Verizon Wireless HQ Executive Relations Coordinator
[email protected]
More semi-important people's email addresses to pester! :
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Remove the X in the email addresses when sending the email. The X is there so they doesn't get spam-botted.
Click here to fill out a form to send to Verizon's West Area President, Greg Haller.
Click here to contact them via Twitter.
Click here to contact them via Facebook.
Click here to view customer service representatives.
Click here to view executive leadership people.
Click here to view regional presidents.
I modified the HTC One X petition to fit our needs for the emails, as follows:
I am loyal Verizon Wireless customer and a proud owner of the HTC Droid Incredible 4G LTE. It is a beautiful device with powerful potential. All I ask is that Verizon allows HTC to issue unlocks to owners of the Droid Incredible 4G LTE that choose to unlock it.
This phone has the potential to be an excellent platform for development. I consider the ability to modify the software running on the phone to be an essential feature. The current inability of the Droid Incredible 4G LTE to accept custom firmware is already dissuading some from purchasing this phone, and even causing others to consider returning devices that they have recently bought.
Once purchased, the Droid Incredible 4G LTE is our property alone to modify if we choose. HTC CEO and President Peter Chou promised that all HTC Android devices launched after September 2011 can have their bootloaders unlocked if the owner chooses to do so. And here I am, asking for that promise to be fulfilled.
Unlocking the Droid Incredible 4G LTE helps the development community do what they want with their devices. By unlocking the Droid Incredible 4G LTE, HTC and Verizon are supporting open hardware and software, the way it was meant to be. Please respect our freedom to do what we want with our devices.
Please allow the bootloader unlock.
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Great work icedragon59
Sent from my ADR6410LVW using xda premium
tjamscad said:
Great work icedragon59
Sent from my ADR6410LVW using xda premium
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Thanks.
I just received this in regards to the form submitted to Greg Haller.
Hello,
The Executive Office has received your complaint and would like to provide you with immediate assistance in resolving this matter.
Please respond to this email with your account or mobile number so that way may access your account and bring immediate resolution to this matter.
Best Regards,
Verizon Wireless Executive Relations
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I replied to it with my phone number, but more than likely they're putting me on a black list. lol. Here's to hoping there's a good 'resolution'!
IceDragon59 said:
I just received this in regards to the form submitted to Greg Haller.
I replied to it with my phone number, but more than likely they're putting me on a black list. lol. Here's to hoping there's a good 'resolution'!
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Nice email bud mine was alil less nice but you got the point across nicely
Sent from my ADR6410LVW using xda app-developers app
I sent an e-mail:
Dear Kevin Tillyer,
I am a loyal Verizon Wireless customer (since 2001) that has been struggling to cope with the locked bootloader on the HTC Incredible 4G LTE. I purchased this device at full price and I was looking forward to a new phone on which I could develop and expand functionality. My original HTC Incredible was terrific fun to use as both a daily driver and development device. Two days before my new phone arrived, HTC ended the unlockable bootloader availability for the Incredible 4G LTE. Their replies to my inquiries never said it directly, but it became quite clear that this had been done at the request of Verizon.
There is a growing community of users just like myself who place their faith in Verizon to serve them better than any other wireless carrier. One of the best ways Verizon could do this today is by giving HTC the green light to allow user development on the HTC Incredible 4G LTE. Given the lack of enthusiasm this phone is currently generating, an open development platform made possible by a simple bootloader unlock could give the phone a noticeable boost in sales. This is a win for Verizon and users alike! Additionally, customers like myself will be more inclined to stay loyal to Verizon and encourage others to join the most progressive wireless network in the world.
Please give HTC permission to make the bootloader unlockable on the HTC Incredible 4G LTE. Your help in this matter will be recognized by a great community and word will travel.
Sincerely,
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mdmower said:
I sent an e-mail:
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That's a pretty good one, too. I might incorporate some of that into the one I send tomorrow, if that's all right.
Also, I updated the OP with the CEO's email address. One more important person to spam!
Email sent form filled out.
---------- Post added at 01:38 PM ---------- Previous post was at 01:30 PM ----------
Check this out http://aboutus.verizonwireless.com/leadership/executive/index.html
http://aboutus.verizonwireless.com/leadership/area/index.html
Since we know the names and the verizion format this should be fun.
Emails sent! I did change my wording up a bit so it wouldn't look so "canned".
Sent emails to all three. Hoping this works
Sent from my ADR6410LVW using xda app-developers app
I just sent this email to all 3 of the people mentioned above. I don't own the Inc 4G yet, though my line has been eligable for an upgrade for several months. If this thing can get unlocked, then I would be interested in getting it, but reguardless, I'll fight the fight with ya guys.
ohredwood said:
I just sent this email to all 3 of the people mentioned above. I don't own the Inc 4G yet, though my line has been eligable for an upgrade for several months. If this thing can get unlocked, then I would be interested in getting it, but reguardless, I'll fight the fight with ya guys.
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Update....
Have any of you guys gotten a phone call from Verizon on this yet?? I did last night, a gal named Jennifer from Mr. Falco's office. He is the Executive director of the South region, even though I didn't email him, but I live in Texas, so that's probably why it got forwarded to him.
I did not speak with the lady who called, at the time I was unavailable, but she did leave her contact number for me to call and I do plan on calling her back today or tomorrow, however, I don't want to just say, "I'd like to root my phone to get rid of your bloat, so how about it"? I'd really like to be prepared as should you guys if you actually get contacted. With that said, can any of you put down here some dates and examples of Verizon phones that have gone this route, then been unlocked. I own the DINC and if I'm not mistaken when it first came out, it was locked, and then unlocked.
I also don't recall leaving my phone number, on there but I left my email, so they must of went by my name and pulled up my account, and called me from that, I guess.
You guys might look at that list and see where abouts you live and direct that email to your region director, because the ones we emailed may not be the particular person for each individuals area.
ohredwood said:
Update....
Have any of you guys gotten a phone call from Verizon on this yet?? I did last night, a gal named Jennifer from Mr. Falco's office. He is the Executive director of the South region, even though I didn't email him, but I live in Texas, so that's probably why it got forwarded to him.
I did not speak with the lady who called, at the time I was unavailable, but she did leave her contact number for me to call and I do plan on calling her back today or tomorrow, however, I don't want to just say, "I'd like to root my phone to get rid of your bloat, so how about it"? I'd really like to be prepared as should you guys if you actually get contacted. With that said, can any of you put down here some dates and examples of Verizon phones that have gone this route, then been unlocked. I own the DINC and if I'm not mistaken when it first came out, it was locked, and then unlocked.
I also don't recall leaving my phone number, on there but I left my email, so they must of went by my name and pulled up my account, and called me from that, I guess.
You guys might look at that list and see where abouts you live and direct that email to your region director, because the ones we emailed may not be the particular person for each individuals area.
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I'd mention something about wanting to improve the already great software on our devices. Appeal to Verizon, blame HTC for slow updates instead of them, even though we know better. Make them feel like you think they're the good guys so they'll help you.
I wish I got a phone call from them.
Abstract_A said:
Sent emails to all three. Hoping this works
Sent from my ADR6410LVW using xda app-developers app
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Did the same thing.
Sent from my ADR6410LVW using Tapatalk 2
ohredwood said:
Update....
Have any of you guys gotten a phone call from Verizon on this yet?? I did last night, a gal named Jennifer from Mr. Falco's office. He is the Executive director of the South region, even though I didn't email him, but I live in Texas, so that's probably why it got forwarded to him.
I did not speak with the lady who called, at the time I was unavailable, but she did leave her contact number for me to call and I do plan on calling her back today or tomorrow, however, I don't want to just say, "I'd like to root my phone to get rid of your bloat, so how about it"? I'd really like to be prepared as should you guys if you actually get contacted. With that said, can any of you put down here some dates and examples of Verizon phones that have gone this route, then been unlocked. I own the DINC and if I'm not mistaken when it first came out, it was locked, and then unlocked.
I also don't recall leaving my phone number, on there but I left my email, so they must of went by my name and pulled up my account, and called me from that, I guess.
You guys might look at that list and see where abouts you live and direct that email to your region director, because the ones we emailed may not be the particular person for each individuals area.
Click to expand...
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I got a phone call from a person in the Executive Offices of Verizon in response to my email to Mr. Greg Haller. Unfortunately the guy called my cell number which does not work in my home (poor reception here). The person also sent an email with his contact number. I just tried to call him but got his voice mail. I'll keep calling until I reach him.
If anyone has any ideas about what to plead please post so I can relate our wishes. I did see the post about griping about HTCs lack of updates instead of complaining about Verizon.
Any other ideas or suggestions??
edster00 said:
I got a phone call from a person in the Executive Offices of Verizon in response to my email to Mr. Greg Haller. Unfortunately the guy called my cell number which does not work in my home (poor reception here). The person also sent an email with his contact number. I just tried to call him but got his voice mail. I'll keep calling until I reach him.
If anyone has any ideas about what to plead please post so I can relate our wishes. I did see the post about griping about HTCs lack of updates instead of complaining about Verizon.
Any other ideas or suggestions??
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Hint around that you are thinking about checking out other carriers that allow unlocking ie sprint... That gets gears going
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newtoroot said:
Hint around that you are thinking about checking out other carriers that allow unlocking ie sprint... That gets gears going
Sent from my ADR6410LVW using xda app-developers app
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yes, i call them on that exactly today, told them i checked out sprint, he said someone down the road will figure out how to unlock it sooner or later, if history repeats itself. SO.
I got a call from Chelsea at the West Region office. We had a polite talk where I explained what can be gained. She gave me the standard lines about potential for users to be unable to connect to Verizon's network. She also asked if I had tried any third-party methods and I told her those efforts are in the works but haven't happened yet. She said she would pass on my concerns to upper management. Hopefully if enough regions hear the same thing we might get traction here.
Sent from my ADR6410LVW using xda app-developers app
---------- Post added at 06:22 PM ---------- Previous post was at 06:20 PM ----------
IceDragon59 said:
I wish I got a phone call from them.
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I think the regional officer email is the way to get a callback.
Sent from my ADR6410LVW using xda app-developers app
CaptainRewind said:
I think the regional officer email is the way to get a callback.
Sent from my ADR6410LVW using xda app-developers app
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Yeah, I got a call today while I was at work, went to voicemail, left a number for me to call back, but they didn't pick up. Left a voicemail and hopefully they'll call back tomorrow.
These all seem to be good addresses. No return contact yet. i will keep adding to the list of names.
[email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected],[email protected]
---------- Post added at 01:49 AM ---------- Previous post was at 01:40 AM ----------
Customer service reps
http://aboutus.verizonwireless.com/customer/customer_service.html
Twitter http://twitter.com/vzwnews
Facebook http://www.facebook.com/verizon
Sprint said:
5678: SprintFreeMsg: To confirm your eligibility for a Sprint discount, please visit sprint.com/verify to submit proof you qualify.
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Did anybody get this text? A little weary about going through the link. Gonna call them too.
i got it too
oohaylima said:
Did anybody get this text? A little weary about going through the link. Gonna call them too.
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I got this too. Mine is through studentrate so I don't know what to tell them. Does anybody know if we can still do that EPRP thing to get a discount? Between this, making the discount only applicable to one line instead of all, and raising TEP prices I'm paying more now for the worst service of any major carrier and I'm kinda pissed.
Well the link IS sprint.com, so I wouldn't be worried. If it was a shortened link or something else I would be, but since it's pointing directly to sprint, nothing to worry about. All that site asks is for your phone number, which if they were a scammer, they already have. If they also asked for your SSN it would be shady.
oohaylima said:
Did anybody get this text? A little weary about going through the link. Gonna call them too.
Click to expand...
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Don't click the link if you're afraid. Manually type it just to be safe.
Read, Search, Read again, ... Then Ask with Tapatalk 2
coal686 said:
Don't click the link if you're afraid. Manually type it just to be safe.
Read, Search, Read again, ... Then Ask with Tapatalk 2
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Its Sprint doing an audit of your account. You either have a discount or were given a discount when you recently upgraded.
As part of the discount you have to now prove you are eligible for the discount.
Example would be a fire fighter getting a discount. He would have to take a pic of his FF ID, or something official from the department so sprint can verify you are able to get the discount.
What makes me weary is that the website it takes you is not even secure. Hell, I don't even see an SSL writeup when you hit submit.
So, again, a little weary.
Well it makes no difference to me cause i cant get my military discount since i have the simply everything plan. But i got the text and i thought it was a bit weird.
Sent from my Nexus 7 using Tapatalk 2
Yes, this was recently put into effect in late July. From now on, all main line upgrades require the NVP discount to be confirmed. If you want to keep your discount, you must prove you are still employed there, or a retiree etc.
Sent from my PG86100 using xda premium
oh wow, this is pretty interesting that they are making you manually confirm this. (I guess smart for business but I didn't expect it)
Aside from just that text, was there anything else that was sent out? I don't ever remember seeing anything like that, but then again it was probably small print somewhere.
They just sent another text stating that the verification text was sent in error. I tried to verify before I received the second text and website said no verification needed.
Sent from my PG86100 using xda app-developers app
Yeah, just got it too. I called in appalled that the website they lead us to is unsecure. And that I wouldn't input anything until that was fixed.
Glad they squared this stuff away.
Sprint said:
5678: SprintFreeMsg: We unintentionally sent you an SMS message yesterday regarding your Sprint discount. Please disregard. No action is needed.
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nohoy said:
oh wow, this is pretty interesting that they are making you manually confirm this. (I guess smart for business but I didn't expect it)
Aside from just that text, was there anything else that was sent out? I don't ever remember seeing anything like that, but then again it was probably small print somewhere.
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Technically its supposd to be done at time of activation. Thats part of the local stores compliance.
However if its done online or over the phone its up to you to supply the credentials or loose the discount.
Back when i worked for a sprint rep store we had to document why we gave discounts and had to keep the info in case we got audited by Sprint.
Things have changed since then.
Also got the "sent you a message in error" text recanting the verification request.
P_M_G said:
Also got the "sent you a message in error" text recanting the verification request.
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Ditto.
So does this mean we're set? or are they going to come asking again?
We should be good. But as I wrote before, I'm not verifying anything until they make that link secure.
I bought a s3 a few weeks ago that at first worked great then a few days later i started getting emergency calls only. Found out today the frigging thing as been blocked and after speaking to o2 they cant unblock it without the original owner which i haven't got as the little **** as closed his account. Am guessing theres fuk all i can do but i thought i would at least try
It's illegal to override a block in the UK. I'm guessing it's an insurance job where they've reported it as stolen to make a claim. Where did you purchase the phone from? Was it eBay as you may have some protection with Paypal if you report it within the time limit?
don't ask questions in General
Sent from my GT-I9300 using Tapatalk 4 Beta
Report to police with all available documentation and details
Service provided by #XDAcrimedepartment
Glebun said:
don't ask questions in General
Sent from my GT-I9300 using Tapatalk 4 Beta
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Reported for unhelpful spam.
Back on topic, OP first take the phone to the police with any emails and invoices to prove you bought it legitimately, O2 should have an audit trail and if it was an insurance job the police should be able to find out who owned it and potentially arrest them for fraud, they are also the only people who could give concrete advice.
If you bought it via paypal you can open a dispute with the seller, and ultimately get your money back.
What ever you do, don't look into getting the imei changed or look at any ways to overwrite the block, this is illegal and it would make you look bad.
delsus said:
Reported for unhelpful spam.
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interesting, why didn't you report the thread?
and it is helpful.
If you paid with a credit card you will have some protection too.
Glebun said:
interesting, why didn't you report the thread?
and it is helpful.
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How is it helpful? Helpful is offering advice, then saying "next time please post questions in Q&A" it makes you look better, gives you some thanks and stops the community hating you.
Wish it was as simple as that i bought it from facebook and the little sh1t as closed his account. A friend was on facebook saw it and knew i was after a new phone
freddy0000 said:
Wish it was as simple as that i bought it from facebook and the little sh1t as closed his account. A friend was on facebook saw it and knew i was after a new phone
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No recollection of the name from facebook, any messages? I would say take it to the police though, they would be the only ones that could get the phone unblocked legally if it's possible.
You bought a phone from Facebook? What were you thinking of?
joooe said:
You bought a phone from Facebook? What were you thinking of?
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I wasn't... was cheap though.................According to o2 the only way to get it unblocked is to find the thief and say please sir could you go to the person you robbed it off and kindly asked them to ring o2 with there details and ask them to get it unblocked
krs360 said:
If you paid with a credit card you will have some protection too.
Click to expand...
Click to collapse
Totally true.
Anyway, if you can, try to locate the person who sold you the phone to return the money you pay for it, bring a few friends with you
Good luck!
I would happily let him keep the money if i could kick his head everywhere
If you do get any details on the seller/original owner I could check to see if there have been any insurance claims via household insurance etc.
Alternatively, do you have a rough idea of when it may have been stolen, can at least try to narrow it down (then possibly locate the owner via imei etc if we've had their claim).
Couldn't give confidential information out, but could generic.
Sent from my GT-I9300 using xda app-developers app
realwillow said:
If you do get any details on the seller/original owner I could check to see if there have been any insurance claims via household insurance etc.
Alternatively, do you have a rough idea of when it may have been stolen, can at least try to narrow it down (then possibly locate the owner via imei etc if we've had their claim).
Couldn't give confidential information out, but could generic.
Sent from my GT-I9300 using xda app-developers app
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Al i have is it was bocked by: O2 (UK) Limited and i think by Insurance company: Lifestyle Group i did a onine imei check
SERIAL NUMBER:
Mobile Phone Network Block
Blocking Network: O2 (UK) Limited.
Date of blocking: Fri 22nd March 2013
Insurance claim
Insurance company: Lifestyle Group
Give me a rough idea of what area of the UK its from, approx how old an last 4 digits of the imei, I'll check tomorrow see If anything comes up. No harm in trying.
Failing that I could find out how much we sell components for (thinking motherboard from screen damaged claim).
Sent from my GT-I9300 using xda app-developers app
realwillow said:
Give me a rough idea of what area of the UK its from, approx how old an last 4 digits of the imei, I'll check tomorrow see If anything comes up. No harm in trying.
Failing that I could find out how much we sell components for (thinking motherboard from screen damaged claim).
Sent from my GT-I9300 using xda app-developers app
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I bought it of someone near Pwllheli North Wales around the end of March but if it was stolen it doesn't mean its from around there as you get a lot of holiday makes. IMEI 2885
Hi, this may be a long shot, but when are you going abroad next? Or if a friend is going abroad, take the phone with you/them, try it out of the UK. If it works, then I might have it off you!! I am emmigrating to OZ next year, so I don't care if it doesn't work in the UK, as long as it works overseas, it's fine.
What color is it? Blue or white?
CharleyNokia said:
Hi, this may be a long shot, but when are you going abroad next? Or if a friend is going abroad, take the phone with you/them, try it out of the UK. If it works, then I might have it off you!! I am emmigrating to OZ next year, so I don't care if it doesn't work in the UK, as long as it works overseas, it's fine.
What color is it? Blue or white?
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Blue with a union flag cover. i dont know anyone going away mate