i'm trying to connect to Kies on my work PC using XP SP3.
i've fired up the latest version of the application, installed the drivers via the Tools menu option and then connected the phone.
everything seems to go fine and the application briefly shows "connecting" but then i get a Found New Hardware error that a problem occurred and i have a USB device not recognised.
any ideas ?
I had a similar problem and the solution for me was buying a new cable!
After that it worked fine!
Related
So I was hoping some of you guys could help me out.
Recently my Vibrant started to give me trouble with my computer. But it's only my vibrant with my computer. I can connect to any other computer no problem. Any other device is easily recognized by my computer except the vibrant.
It started after using PDANET's tethering app. I was at one point tethering all the time putting my phone in usb debugging mode and running pdanet on my computer. Then I also started using the bluetooth tethering. Once I finally got internet at my new place i stopped using the tethering option. But then I realized when i tried to get files off my phone my computer wouldnt recognized my phone anymore.
The error I get is
USB Device Not Recognized.
One of the usb devices on this computer has malfunctioned and windows does not recognized it.
Usb Root Hub Unknown device.
Try Reconnecting the device if windows still does not recognized it replace the device.
In the device manager the properties of the "unknown device" says
Status: Windows has stopped this device because it has reported problems. (Code 43)
I've tried the solution posted under here
USB Fix - Win7 x64 - USB Device not Recognized
and I've used both drivers from Samsung Kies and here
[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S
(Sorry can't post links apparently)
When I try to update the driver manually for the unknown device it says that it has already selected the best driver for the device. So i don't know if it really updated it.
Any Suggestions would be really helpful. Thanks!
espy1988 said:
So I was hoping some of you guys could help me out.
Recently my Vibrant started to give me trouble with my computer. But it's only my vibrant with my computer. I can connect to any other computer no problem. Any other device is easily recognized by my computer except the vibrant.
It started after using PDANET's tethering app. I was at one point tethering all the time putting my phone in usb debugging mode and running pdanet on my computer. Then I also started using the bluetooth tethering. Once I finally got internet at my new place i stopped using the tethering option. But then I realized when i tried to get files off my phone my computer wouldnt recognized my phone anymore.
The error I get is
USB Device Not Recognized.
One of the usb devices on this computer has malfunctioned and windows does not recognized it.
Usb Root Hub Unknown device.
Try Reconnecting the device if windows still does not recognized it replace the device.
In the device manager the properties of the "unknown device" says
Status: Windows has stopped this device because it has reported problems. (Code 43)
I've tried the solution posted under here
USB Fix - Win7 x64 - USB Device not Recognized
and I've used both drivers from Samsung Kies and here
[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S
(Sorry can't post links apparently)
When I try to update the driver manually for the unknown device it says that it has already selected the best driver for the device. So i don't know if it really updated it.
Any Suggestions would be really helpful. Thanks!
Click to expand...
Click to collapse
I have the same problem on my PC. I would plug in the phone and my mouse would stop working. No tethering app installed or anything.
Anyway, I just tried the ports on the back of the PC and those worked. Try a port closer to the MB
I've tried all my ports. It's still not recognized.
Check the cable and power source. Be sure cable is with good quality. I hade the same issue. I fixed it with original HTC cable and back panel USB from my deskop computer. Front USB of desktop computers often are not enough to power that consumption.
After updating to Froyo it started working again. Thanks though. I still have no clue what caused it.
Bumping to confirm, I found this thread after getting the same error. I had tried several of the USB ports on my computer but after reading this tried the 2 I hadn't yet, they both worked. Not sure why only those work now, but they do work.
Hope this helps someone.
I have a bricked galaxy s which doesn't do anything. Windows 7 reconizes an unknown device and it's not possible to install the samsung driver. Windows says that it allready has the right driver.
I can't seems to reincarnate my galaxy s. Only this small sign of live in windows 7.
It happened when I was flashing 2.3.5 and the connection went down just seconds after the start of flashing so I guess the bootloaders are corrupt.
Anyone any idea how to solve this one?
Vibrant UnBrickable Mod
The same thing is happening to my Vibrant. Tried Rooting and installing various ROMs and it is still "Not Recognized". Tried all ports on all PCs (4) and Laptops (1) and non of them work. espy1988, how did you upgrade to Froyo 2.2 if you could not connect to PC and Kies? This used to work without an issue.
Thanks
Tombias said:
I have a bricked galaxy s which doesn't do anything. Windows 7 reconizes an unknown device and it's not possible to install the samsung driver. Windows says that it allready has the right driver.
I can't seems to reincarnate my galaxy s. Only this small sign of live in windows 7.
It happened when I was flashing 2.3.5 and the connection went down just seconds after the start of flashing so I guess the bootloaders are corrupt.
Anyone any idea how to solve this one?
Click to expand...
Click to collapse
Like said above u might need to be debricked.
seems like ur phone is hard bricked.
---------- Post added at 04:33 AM ---------- Previous post was at 04:26 AM ----------
have u tried Odin back to stock using Odin or hemidal ?
I have the same problem now. I have had my Vibrant for over a year never with an issue. I have Odined it back to JFD dozens of times but now it will not recognize the usb device.
I have GB bootloaders, but never a problem before. When changing Roms I usually Odin back to JFD first and start clean.
My problem started with the phone getting stuck in landscape mode. I was running a 2.3.4 GB rom Sensation. I reflashed a few times but whenever a restored anything from Titanium it would revert back to landscape only. I decided to go back to a 2.2 rom and plugged in the phone to Odin and it was not recognized, also not as a mass storage device, no go. I used Samba to copy a 2.2 rom, Trigger, to the phone and flashed from there. The phone is good now except the computer still won't recognize it. I can use Samba to access the SDCard but I hate not being able to use Odin if things go south. Tried all usb ports and a new cable, no go. Really wierd.
Looking for suggestions......
If you're still under warranty claim it & send it.
Had same problem. There is no fix short of replacing USB port.
I found my problem. It was dirty/corroded usb port. I carefully cleaned it out (took a few times) and it's all functioning again. I also cleaned the contacts on my original usb cord and it is working again also.
I'm just now having this problem for the first time. I've tried all USB ports and cleaning the port on the phone with no luck so far. Can someone point me to the unbrickable mod mentioned early in this thread?
jnusz said:
I'm just now having this problem for the first time. I've tried all USB ports and cleaning the port on the phone with no luck so far. Can someone point me to the unbrickable mod mentioned early in this thread?
Click to expand...
Click to collapse
Have you tried installing the installing/re-installing the Samsung drivers (LINK), using another USB cable, or even another computer? I just want to make sure you've tried it all before attempting to do a hardware mod.
Anyhow, you can find a link to the unbrickable mod and other hardware mods in the "Official XDA Vibrant Bible Thread", under the "MODS/SCRIPTS" section (LINK).
Mine is the cable btw. My wife has a GSII and I was able to use her cable.
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
I had same thing. In my case few times unplug the cable and plug back in helped. Weird but true. You can check if you can make connection via wi-fi ( kies wi-fi in phone settings) i was able to do it from very beginning before i got kies via cable sorted out.
Make sure your phone is unlocked when you plug it in. I spent a bit of time trying to get it talking initially including rebooting my phone, the PC, the phone & the PC. Turned out unnlocking the phone did the trick.
in settings/applications/development, make sure the USB debugging box is unticked.
I've tried those things too.
My notebook notice my sgs2 thats no problem, the problem is my notebook doesn't install the
Samsung_android and cdc serial driver. Those 2 fail.
Wierd thing is that it can connect as mass storage.
make sure you have no apps running! and USB debugging isn't ticked.
go onto stock TW launcher [will not work with launcher pro Etc AFAIK].
open task manager, clear all running apps and clear Ram. then open Kies and when loaded connect USB.
that's how i get it to work for me anyway
Rumble
That's what i tried to. But thats not the problem. Problem is that my laptop doesn't installs the cdc serial driver.
Sent from my GT-I9100 using XDA Premium App
Driver reinstall from within Kies ..
jje
JJEgan said:
Driver reinstall from within Kies ..
jje
Click to expand...
Click to collapse
I've also tried that, it didn't work..
I've discovered what the problem is...
My browcli.dll file is corrupted and thats why it can't install the drivers correctly.
I had this exact problem, so I followed some advice I found on the web somewhere
1) uninstall kies
2) re-install kies but choose english US, as they seem to have missed out the CDC drivers for other languages!
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
STEPS TO USING KIES with a Samsung Galaxy S2 (SII, eye eye, anything you want to call it on Windows 7 vista or XP
1.Ensure your USB Debugging feature is not checked (when some stores copy your contacts from one fone to another, they check this box. USBD will F up your KIES.)
2. Stop your antivirus from your stock app manager.
3. Kies running on cuomputer, and phone at a home screen, plug it in.
voila.
If you have been using multiple phones over usb, or trying to root phones etc, i suggest you recover you delete any trace of usb or phone drivers on your machine, and repair your windows install. then try again.
This is how I fixed it for my scenario:
My Scenario:
few days back my SGS2 stopped recognizing apps installed on SD Card and I keep on getting "Force Close" error for installed (3rd party) apps on phone. I installed Kies on PC to backup my data before rooting my device, but Kies 2.0 was unable to read my phone. That's why i came here..
My Fix:
I uninstalled all downloaded (3rd party) apps and that fixed the issue. In all I removed more than 20 apps, that were installed on phone.
RCA:
I believe some 3rd party app or apps were messing up with my phone, my sdcard, my Kies. Anyways I am planning to root the device so my sole intention is to take back up of my data (pics, vids to be specific)
Suggestion:
1. Try connecting to Kies, after removing SD Card. It will narrow down if prob is with SDCard or SDCard data
2. Try uninstalling apps 1 by 1, to see which one is the culprit.
I had the same problem of Kies unable to connect to my phone. I could charge the phone, see it in the devices, connect through mass storage mode. Kies would even detect the phone when plugged in, tried to connect and would hang. I tried the usual steps (updated Kies, verified USB debugging is off, terminated all apps on the phone), but nothing worked.
I just rooted my phone and was concerned that something might have gone wrong in the process, resulting in the connection error, though every thing seemed to be normal. Out of desperation, I tried the diagnose connection problems button in Kies and Kies reinstalled the driver, tried connecting and rebooted the system. I tried again and this time it took much longer to install, but worked.
I suggest rebooting the system, before reinstalling Kies, as it worked after the reboot.
Hi guys! A new problem has started today with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device". What does this mean? Have tried everything. From re-installing Kies to re-installing device drivers using the Connection Error Resolution thing in the Tools menu of Kies. It was connecting fine till yesterday.
My laptop has Windows 7 Home Premium which is fully updated. And my phone is CF Rooted KF3 with Stock Kernel. Does anyone know what's wrong?
Windows is not starting the service Kies .
Go to your Windows services manager and check .
jje
JJEgan said:
Windows is not starting the service Kies .
Go to your Windows services manager and check .
jje
Click to expand...
Click to collapse
Hi JJ, I opened "Services" in windows, and in the list of Services, there is no service with the name KIES or Samsung Kies. Can you pls give a detailed answer. Thanks in advance.
Point to be noted is that this new version of Kies was working fine till yesterday, only from today it is not connecting the phone. When I un-install and re-install Kies, it connects properly and detects the phone (when connected via USB cable) just ONCE. After that whenever I try to connect the phone Kies is giving the error message. Also note, that I am able to view the contents of the phone normally via Windows.
Does anyone have the answer to this problem??? This problem of Kies not recognizing the phone when connected is being faced by many people. Has Kies stopped recognizing rooted phones???
My newly purchase from carrier also can't connect to pc. (xp )fail to find any driver when connect, namely those cdc serial and android mtp
Ok so im trying to connect the phone USB but it gives me only options like im connecting a camera photo and scan in windows lol? how do u access the phone so that you can transfer files i dont understand, never had a problem connecting a phone this way before.
I had this problem too.
I'm using XP and I had to install a driver for windows called MTP I think it was.
Once I restarted it worked. Make sure it is in MTP mode when plugged in via USB.
Probably worth trying
EDIT: Just realised I think what actually fixed it was installing the Samsung USB Driver for Mobile Phones (I installed 1.4.8.0 which I think was the latest)
Google it and download should do the trick
Thanks that did the trick installing USB drivers, i found them from here if anyone else has the same problem.
http://forum.xda-developers.com/showthread.php?t=961956&page=19
So my phone doesnt connect to my copmuter. When i plug my phone into the computer it is saying that it found new hardware and that it is being installed. But after waiting a bit a window pops up saying that There was a problem installing this hardware: LGE Android Net MTP Device. An error occured during the installation of the device. The specified service does not exist as an installed service.
I even tested it on my friends laptop it has win8 and it connected without any problems but my laptop has winXP becouse of how old it is... so could this be the problem?
Install the drivers from lg's site first