Has anyone tried tvcatchup, not the mobile site. I load the channel and then enable the flash but nothing happens, eventually crashes the browser....
Just tried it here and the website and video loads fine (tested with BBC1), even over a HSPA signal, have you tried updating flash on your phone? The SGS2 ships with flash 10.1 but there is a 10.2 version on the market (but it doesn't show up in the My Downloads part of the market, you have to search for it).
MrYiff said:
Just tried it here and the website and video loads fine (tested with BBC1), even over a HSPA signal, have you tried updating flash on your phone? The SGS2 ships with flash 10.1 but there is a 10.2 version on the market (but it doesn't show up in the My Downloads part of the market, you have to search for it).
Click to expand...
Click to collapse
hum.. doesn't work, I have flash 10.2 too... any suggestions?
Could it be your network blocking the stream? have you tried it while connected via wifi on a connection you know works?
using wifi and works fine on my Nexus S with the same wifi network...
Mine is a o2 branded payg model, would make any difference?
O2 block streaming video, as do all UK networks apart from 3 and Vodafone, so I'm afraid no iplayer for you either.
Im on 3 and loving the quick, unrestricted network
Tried it a few times during the night on my o2 branded and locked s2 with a simplicity SIM in, worked really well, you shouldn't be having problems over wifi though.
works ok with me,watching SpongeBob lol on iTv
Sorry to bump an old thread.
I've recently switched from an iPhone where I used to use iphone.tvcatchup.com ... but this doesn't work on the SGSII. Following the advice above, I managed to get the full site working over Wifi connection.
BUT .... if I try m.tvcatchup.com ... after selecting a channel, it asks if I want HQ or LQ stream. whichever I select, the channel is fuzzy and blocky. Totally unwatchable. (This is still via wifi at present)
Any ideas?
ice_coffee said:
O2 block streaming video, as do all UK networks apart from 3 and Vodafone, so I'm afraid no iplayer for you either.
Im on 3 and loving the quick, unrestricted network
Click to expand...
Click to collapse
TvCatchup works fine and i'm on tmobile
ice_coffee said:
O2 block streaming video, as do all UK networks apart from 3 and Vodafone, so I'm afraid no iplayer for you either.
Im on 3 and loving the quick, unrestricted network
Click to expand...
Click to collapse
It works on Orange as well.
Incidentally, iPlayer doesn't work on any network. It only works on wifi.
I'm on three UK with unlimited internet and can confirm there are no restriction on tvcatchup.
Long may it last
Using tv catchup on vodafone
worked fine up to yesterday (use it everyday) - now its just a black screen (ive cleared all data/cache etc, uninstalled and re-installed etc)
dont use it now...gone back to web browsing
im on 3 too, no problems at all.
Anyone on o2 you are going to pay the price, simply because o2 just dont allow you the bandwidth to use such apps, how much data do they give these days, is it a gig or something.
Get on 3, you wouldnt regret it.
d_bizzzz said:
I'm on three UK with unlimited internet and can confirm there are no restriction on tvcatchup.
Long may it last
Click to expand...
Click to collapse
just how far down the forum were you looking to bump a year old thread with the last post being 9 months ago?
Be different if you were asking if there was a problem still but to bump it just to answer a yr old question????
..
skimminstones said:
just how far down the forum were you looking to bump a year old thread with the last post being 9 months ago?
Be different if you were asking if there was a problem still but to bump it just to answer a yr old question????
Click to expand...
Click to collapse
Oops sorry .. I saw the last post in August, didn't realise it was from 2011
Anyhoo ,, I think TV Catchup is now out of Beta as the official release is available from the Play Store ... and seems to work flawless
---------- Post added at 11:45 PM ---------- Previous post was at 11:43 PM ----------
humza100 said:
It doesn't work for me it comes up with a scrambled picture but audio is fine. Only channel that works is stv
Sent from my Desire Z using XDA
Click to expand...
Click to collapse
maybe try the official release from the play store, you might have more luck
I had the skewed picture previously and found out it was something to do with the streaming media player on an older ROM
i'm on O2 in the UK and tv catchup works sweet for me....
Yep works for me...even on Jelly Bean ROMs!
Sent from my GT-I9100 using xda premium
Related
Hi I am currently a T - Mobile customer and when I originally bought my Samsung Galaxy S2 with the company, I thought I could take advantage of using both the T - Mobile network and 2G services of the T - Mobile Orange Network.
However after successfully using it for the first 2 weeks, after my KE7 firmware update, I have an unbranded phone, it did not connect to the network anymore, stating, even if I manually select T - Mobile Orange in GSM mode only, Cannot registor with network, Unable to connect, then it states it is registered and yet I have emergency calls only stated and not either T - Mobile or even T - Mobile Orange. Then it will not connect to either network manually until I restart the phone.
I have since flashed my phone with various other firmwares, am currently on cognition s2 1.13, it's a great Rom, and still the same thing occurs.
I have contacted T - Mobile, they can't fix it, I have took the phone to a Samsung Repairer and they couldn't see anything wrong, stating it was a fault with Orange, as the guy in the shop's T - Mobile branded Galaxy s2 did the same.
Anyone solved the mystery, or is able to explain the issue to me?
It's doing my nut in, I have had phones like these for years, flashed them and enjoyed them, and usually work things out for myself, my last phone was an Samsung I8910, which was great with custom firmware support and I must say the Galaxy s2 is by far my favourite ever phone, but even my Samsung Omnia I8910 works properly on T - Mobile and Orange, and the latest and greatest phone won't!!
Have you tried flashing a different modem? Seeing as the cognition rom is based on I9100XXKG1, I know of a couple of forum members that have had trouble with the KG1 modem, and had to revert to the KF2 modem.
Worth a try? It won't wipe you phone of anything daft either.
List of official modems: http://forum.xda-developers.com/showthread.php?t=1131950
Before you do anything, can you dial*#1234# and just check what phone software is installed?
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
mattisfaction said:
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
Click to expand...
Click to collapse
one moment, I'm on t-mobile aswell.
text YES to 2121.
Homer moment: Doh, you cant text can you?
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
mattisfaction said:
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
Click to expand...
Click to collapse
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
stoney73 said:
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
Click to expand...
Click to collapse
I just looked in data/private and do not have an everythingeverywhere app, plus I have just again text 2121 and still cannot use the orange network
Cheers for your advice though mate
johncmolyneux said:
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Click to expand...
Click to collapse
Cheers for the information
Unfortunately if I let mine automatically switch network, it switches to emergency calls only if I am out of a t mobile network range, not orange, and it used to switch to orange no problem
Then when it is in emergency calls only, I have to turn it on and off to get it to work at all, as it will not register back to T mobile
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
stoney73 said:
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
Click to expand...
Click to collapse
Yes it is, cheers for all your help. It's very frustrating and I can't fathom it out, so cheers for trying yourself
You don't need data roaming ticked in order to use Orange. T-mobile and Orange are both considered 'home' networks.
I'm on T-Mobile without data roaming ticked and it switches automatically to Orange without any issues. Might be worth phoning t-mobile up and seeing if there's some sort of issue with your account.
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
dirobeshploppy said:
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
Click to expand...
Click to collapse
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Joey2o11 said:
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Click to expand...
Click to collapse
Was browsing the list of stock apk's here:-
https://spreadsheets.google.com/spreadsheet/pub?hl=en_US&hl=en_US&key=0Ag43oj7rLQP4dENZcmhGN0ZUa3pHSENVeXlqUm5vV0E&single=true&gid=0&output=html
and noticed the "com.orange.authentication.simcard.permission" reference and when I checked via titanium it wasn't installed so I tried it and it sorted out my problem.
Hiya guys. Sorry to jump on this thread but I am having the same issue as OP. I'd just like to give you an update on what I know so far. It is a nightmare trying to speak to someone at T-Mobile who actually knows whats going on, but I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
It is not a ROM issue - it is a T-Mobile/Orange fault
stephan.pieri said:
... I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
Click to expand...
Click to collapse
Absolutely right Steph, it is not ROM related.
T-Mobile have acknowledged that there is a problem with registering T-Mobile customers on T'Orange cell towers.
I've been having this issue for a couple of weeks now (also in East Anglia), and after a lot of perseverance I got transferred to Level 2 support (Technical Support - not Customer Support) last Monday. They said there was a 'rectifier problem' on a mast in Henny Street, near Sudbury, Suffolk at the end of June and it has had a knock-on effect on other masts in the area. It was/is a level 2 priority for fix.
I wasn't happy with that explanation as it happens all over Suffolk!
Still with the issue on Thursday, I called them again and got straight through to Level 2 as they had marked my account as an on-going problem which Customer Support (in the Philippines) couldn't handle.
While explaining in detail the 'Your SIM does not allow you to connect to this network' problem the Guy I was talking to received an internal notification that they were aware of issues registering on T'Orange cells, that they'd known about it for 72 hours, have no idea what is causing it, and no eta to fix.
I've been using a forced connection to T'Orange for the last couple of days (poor T-Mo signal in house which always caused it to hunt for T'Orange anyway). Downside of course is that it won't get a 3G signal when forced into T'Orange mode.
Still happening today so need to give them another prod...
Oh, and I found this thread searching for answers - I don't have a Galaxy S, I have a Desire. Further proof that it isn't ROM related.
I'll update when I find out more from them.
Aaron
Just spoken to them again, problem is still on-going, they are still investigating and looking for more samples of the problem to try and isolate the issue. In light of that I would suggest anyone else having this to phone them and ask for Technical Support and register the fault - the more samples they have, the better chance of getting it resolved.
In other words, they still don't know what's causing it or when they'll fix it.
I got the S3 (4.0.4, I9300BOLF1) rooted out here in Poland (bought in Poland to use in Poland) and I am on the orange network. I got the H+ showing but my download speeds are some 10kbps or slower. Wifi just works fine and I can open up web pages in the browser just fine on the H connection.
Any ideas what could be causing the very slow speeds?
jason8612 said:
I got the S3 (4.0.4, I9300BOLF1) rooted out here in Poland (bought in Poland to use in Poland) and I am on the orange network. I got the H+ showing but my download speeds are some 10kbps or slower. Wifi just works fine and I can open up web pages in the browser just fine on the H connection.
Any ideas what could be causing the very slow speeds?
Click to expand...
Click to collapse
Try a different modem from the modem thread .
jje
JJEgan said:
Try a different modem from the modem thread .
jje
Click to expand...
Click to collapse
Will try some different modems now..
jason8612 said:
Will try some different modems now..
Click to expand...
Click to collapse
Got it to work.
I also updated the firmware while I was at it. All works
jason8612 said:
Got it to work.
I also updated the firmware while I was at it. All works
Click to expand...
Click to collapse
How did you fix it? I have exactly the same problem - since yesterday I have the H+ icon, but the speed is improbably slow. I tried deleting APNs, flashing different radio and three different ROMs. What's more interesting, it happend out of nowhere - everything was working fine and suddenly I couldn't connect with Facebook or anything else. Speedtest show that something is actually working, because it pings the server.. Forever. And then it does the test and stops it due to internect connection failure.
Any ideas?
Flash the LF3 modem. It helps alot with singal, speeds and battery
Sent from my GT-I9300 using xda premium
But isn't LF3 for Far East countries? I will give it a try, but the weird thing is everything was working perfectly okay and now it just isn't. I checked if something's happend to my IMEI, but it is intact. Also I checked my SIM card using other phone and it works just fine. Damn, I hate when the universe in biting my arse for no apparent reason. :/
UPDATE:
Changing the radio again made absolutely no difference..
roshi87 said:
But isn't LF3 for Far East countries? I will give it a try, but the weird thing is everything was working perfectly okay and now it just isn't. I checked if something's happend to my IMEI, but it is intact. Also I checked my SIM card using other phone and it works just fine. Damn, I hate when the universe in biting my arse for no apparent reason. :/
UPDATE:
Changing the radio again made absolutely no difference..
Click to expand...
Click to collapse
Did you figure out how to fix it in the end ? I have the exact same problem, good signal yet very slow internet speeds also have bad call quality.
louie875 said:
Did you figure out how to fix it in the end ? I have the exact same problem, good signal yet very slow internet speeds also have bad call quality.
Click to expand...
Click to collapse
I have the same problem here with my S3, did anyone solve it yet ?
---------- Post added at 03:31 PM ---------- Previous post was at 02:57 PM ----------
jason8612 said:
Got it to work.
I also updated the firmware while I was at it. All works
Click to expand...
Click to collapse
Sorry,I have the same problem, but how do I do that modem changing from the modem thread ?
habozekry said:
I have the same problem here with my S3, did anyone solve it yet ?
---------- Post added at 03:31 PM ---------- Previous post was at 02:57 PM ----------
Sorry,I have the same problem, but how do I do that modem changing from the modem thread ?
Click to expand...
Click to collapse
Turned out it was a fault with my Network, the towns exchange was down or something so everything was being routed through another towns exchange. The call quality and Internet speed was slow because there ended up being too much traffic going through one exchange
Hey,
I was playing around with a few Custom ROMS today, and my mobile data stopped working. The APN settings are correct. I have flashed multiple ROMS but no luck. Even stock ICS ROM. I think I have the wrong modem/baseband combination.
My phone show H+ or 3G icon, but as soon as I try to use the internet, it vanishes. Wifi works fine.
Any ideas?
Seems like incorrect apn.. but you already say it's correct..
Try to Flash the stock modem..
Sent from my GT-I9300 using xda app-developers app
prabhjots said:
Seems like incorrect apn.. but you already say it's correct..
Try to Flash the stock modem..
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Yes the APN is correct.
Could someone possibly tell me which firmware I should flash? I purchased my phone from Pakistan, but I'm not sure which region it is for. Will that make a difference?
Something happening with this phone. I had the same issue a few weeks later.
I tryed almost every modem available unsuccessful. Just my local carier can solve. I didn't known what they did, but solved until now.
Although your apn settings may be correct, they may need updating.
This sometimes happes in the uk.
Maybe if you tried deleting the apn settings out and then ringing your carrier network up, and asking them to sent your correct apn settings to your phone, maybe this could help.
Its not a dead cerainty but always got to be worth a shot mate
If you dont like the THANKS button then just click it to make it dissappear
this ****ing thing is also happning with my non rooted s3...
Sent from my GT-I9300 using xda app-developers app
Had the same issue with my GS3 (I9300) after switching from those Straight Talk Bastards to AT&T:
Whereas Straight Talk simply f*cked up b/c of a collapse of their data network, so I assume (with nobody at ST saying a word for 2 days, of course.. ), it turned out that AT&T actually had deleted my new account - by mistake - after just one week of 'happy browsing'.
A trip to the local AT&T store solved the mystery and got me up & running again.
Unfortunately, though, it took the AT&T folks a while to figure it out, as they are not used to unbranded/international/ unlocked phones wanting to join their US network. (Don't even try to solve this over the phone, if you have a choice).
Kudos to the AT&T staff, though, as they got the problem resolved eventually. It definitely helped a great deal that my phone had been working just fine on their network just a week ago, so I was able to stand my ground and insist that the problem was at their end.
One of the reps - apparently without a clue - tried to tell me all sorts of BS, e.g. that the I9300 would not work on AT&T; that some Samsung phones supposedly don't work with their network... bla bla blub blub...
Fortunately, I knew better and told him so. Otherwise, he may have successfully gotten rid of me; making me search for the problem someplace else (a.k.a. giving me the run-around or making me chase my tail, etc. :banghead: )
Thanks to xda (and the Internet), however, I had all the knowledge necessary to make sure they get it back to work. Now I'm browsing the web again with 7Mbps Down/3Mbps Up speeds, using AT&T's really fast HSPA+ network here in the Chicago Northern Suburbs (close to O'Hare)... Yay!
Good Luck with finding the problem with your data loss issue!! :thumbup:
P.S.: Let me know if you need my APN settings; just for comparison (.. in case you are in the US, too).
Cheers,
AA
Sent from my rooted GT-I9300 on Android 4.1.1 [Samsung XXDLI7 JB 'leak'] using xda app-developers app
Well I got hold of my hTC One X+ and imported it directly from Clove.co.uk to Pakistan. I got the phone yesterday i.e. November 4, 2012. Picked my home wifi signal downstairs (my wifi router is upstairs). Worked fine, synced everything. I operated the phone initially without the SIM card. I got the SIM card cut (for conversion) to micro, and the phone worked fine.
Then I had two issues:
1. Suddenly all the signals from my service provider (mobilink) vanished. A reboot, turn off and restart and SIM re-insertion helped.
2. my wifi is disappeared, cannot connect to any wifi signal (cant connect to my HTC desire hotspot) or cant leech neighbors open wifis.
Have read the forums. didnt dared try to upload the custom rom / radio of one-x to this set.
so thats a hands-on review in the first few hours of hTC One X+.... is there any one who have the device and had the same issues? Posted hTC support too. Will be contacting clove.co.uk for support too?
factory resetted the phone... again picked my home connection from the start, but again showing disconnected wifi after full configuration is done. No wifi connections shown? probably a software issue?
No problem with WiFi or anything. All works flawlessly here
Sent from my HTC One X+ using Tapatalk 2
ajftl said:
No problem with WiFi or anything. All works flawlessly here
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
+1
From clove too no problems is here all working fine
hasan_abeer said:
+1
From clove too no problems is here all working fine
Click to expand...
Click to collapse
I have narrowed down the issue to my SIM card. After one factory reset, I didn't insert my SIM card module, and went ahead with the settings. The phone till the end showed the all the available networks around me. The moment I inserted my SIM card module, the wifi networks just disappear and wont come back.
Just got my One X+
No wifi problems, full bars
ectodroid said:
Just got my One X+
No wifi problems, full bars
Click to expand...
Click to collapse
Which Country, as I also have searched for a similar problem happening in ICS releases with some secured table stuff?
sarhindi said:
Which Country, as I also have searched for a similar problem happening in ICS releases with some secured table stuff?
Click to expand...
Click to collapse
Norway
I have also just accepted mine no probleme of wifi
France
celine62 said:
I have also just accepted mine no probleme of wifi
France
Click to expand...
Click to collapse
Seems like I am using the phone in Asia where the set is not launched that's why its giving me trouble. Where as it should not.
http://forum.xda-developers.com/showthread.php?t=1436683
here is a relevant article... but I dont like doing what is being recommended.
sarhindi said:
Seems like I am using the phone in Asia where the set is not launched that's why its giving me trouble. Where as it should not.
http://forum.xda-developers.com/showthread.php?t=1436683
here is a relevant article... but I dont like doing what is being recommended.
Click to expand...
Click to collapse
Try Wifi analyzer and see if the channels you are useing on your wifi are overcrowded maybe.
Standard is the same around the globe for wifi afaik.
ectodroid said:
Try Wifi analyzer and see if the channels you are useing on your wifi are overcrowded maybe.
Standard is the same around the globe for wifi afaik.
Click to expand...
Click to collapse
Well I will switch the wifi network standard to UK, as the set was purchased from UK. However the issue is whenever I insert the SIM card of cell operator. The wifi goes dead, as i cant see any network, and wifi going for interrupted scanning. though the network is available, and until and unless i go for factory reset, the wifi doesnt come back. I believe its region locking issue with wifi, i guess i have to wait till i get a proper WWE based RUU for One-X+
suggestions welcome. Although I have a return ticket open from the supplier.
HTC One X+ Wifi issues on sim insertion
I bought my HTC One X+ a couple of days ago from the UAE. But for some reason I can't get the wifi to work with a pakistani service provider (ufone). When I reset the phone and inserted a vodafone sim instead which had roaming activated, the Wifi worked fine.
I have found a couple of solutions but they both involve rooting my phone. Wouldnt that leave my warranty void? I want to be on the safe side, and so am cautious about rooting it. Are there any alternative solutions? Would claiming my warranty help?
---------- Post added at 01:30 AM ---------- Previous post was at 01:07 AM ----------
sarhindi said:
Well I will switch the wifi network standard to UK, as the set was purchased from UK. However the issue is whenever I insert the SIM card of cell operator. The wifi goes dead, as i cant see any network, and wifi going for interrupted scanning. though the network is available, and until and unless i go for factory reset, the wifi doesnt come back. I believe its region locking issue with wifi, i guess i have to wait till i get a proper WWE based RUU for One-X+
suggestions welcome. Although I have a return ticket open from the supplier.
Click to expand...
Click to collapse
Did you get you problem solved? If yes, how
I've fix it by work around
I've got my hox+ from UK, and currently operated in Egypt (vodafone), I was having wifi problem, it's only connected for 2-3 minutes then no connectivity in the meanwhile it shows it's connected to the wifi, I did a factory reset then I've skipped account registration once it's started, e.g google account, facebook account and so, then I've added one by one from the accounts in the settings, and the wifi is working fine now
Thanks Yasser,
Did you leave it connected to wifi after factory reset, or you didn't add wifi till the time you had connected your google accounts. A detail step by step work around will be appreciated.
WIFI Problem
HI,
i also have problem with my one x plus.wifi works well without sim,but when i insert local sim ,wifi signal disappears.i have one O2 sim,if i use this sim wifi signals come back.how to solve this problem.
Br
Radical
i had the same wifi problems for months... ATT just released an update though which solved everything for me! My phone is now living up to its full potential woot! get the firmware update it doesnt say what it does besides "wifi bug fixes" but it is finally working great for me!
Hi all.
I have a UK honor 7 which has updated ota to B380.
It was bought direct from Amazon UK (not a third party seller)
I am trying to download "Three Intouch" App on the play store but when I try to it says "This item isn't available on your carrier".
I've Googled and can't find much info on this particular error.
I have tried the same on my s7 edge on EE and downloads fine. Also on an old nexus 4 with no sim inserted and installs so this confirms you don't need a 3 (UK) sim inserted to install it
so bit confused why it won't download on the honor 7.
The honor 7 has never been rooted, all other apps download like what's app etc and Three main app downloads.
Any ideas?
Screen shot of error
bigup7 said:
Screen shot of error
Click to expand...
Click to collapse
I suspect you've answered your own question - you have a phone without a 3 SIM in it, but you do have another (LIFE) one, so the app won't install. The handset with EE SIM might still work, as 3 used to piggyback on Orange for 2G services - there may still be some hangover from that period. When you tried it on the handset without a SIM, there isn't any network connected, so the store has nothing to check against.
FWIW, I can download it on my handset with a 3 SIM in, but don't as I don't like the fact that it uses contract minutes etc while using my broadband at home, and separates calls and texts from my normal apps. (Plus I don't have signal problems at home).
lybad said:
I suspect you've answered your own question - you have a phone without a 3 SIM in it, but you do have another (LIFE) one, so the app won't install. The handset with EE SIM might still work, as 3 used to piggyback on Orange for 2G services - there may still be some hangover from that period. When you tried it on the handset without a SIM, there isn't any network connected, so the store has nothing to check against.
FWIW, I can download it on my handset with a 3 SIM in, but don't as I don't like the fact that it uses contract minutes etc while using my broadband at home, and separates calls and texts from my normal apps. (Plus I don't have signal problems at home).
Click to expand...
Click to collapse
I have also tried with no sim and it still didn't work
but doesn't explain why i was able to download it in a S7 Edge with EE sim inserted.
I have manually downloaded an older apk of the app and it installed fine but as it was older it doesn't work, i need the latest 6.0.1 apk which i cannot find to download yet. interestingly, once i installed the apk it still didn't show up in the play store as installed app.
i may try doing a factory reset, only option i have really.
This is the first time I seen this error. Maybe you can try downloading the apk from an online downloader and then install it on your phone manually.
Sent from my Galaxy Tab 3 using XDA Labs
I have H7, a Three SIM and can download the app.
Last time I had that problem was because my Google account wasn't registered in UK, but once I changed to UK I was able to get the app.
Thanks guys
i have reset the phone to factory to no avail
my google account is already in UK
i have tried installing the intouch apk manually which works but does not show in the play store as being installed. only thing here is i cannot get the latest 6.0.1 of the app and the older versions dont work as when you start it it says please update .
my last test was to use another gmail account i have on the H7 and it works fine!!
so it seems there is some restriction on the account i was using before, location is set to UK in google wallet, are there any other places i need to change the location?
bigup7 said:
Thanks guys
i have reset the phone to factory to no avail
my google account is already in UK
i have tried installing the intouch apk manually which works but does not show in the play store as being installed. only thing here is i cannot get the latest 6.0.1 of the app and the older versions dont work as when you start it it says please update .
my last test was to use another gmail account i have on the H7 and it works fine!!
so it seems there is some restriction on the account i was using before, location is set to UK in google wallet, are there any other places i need to change the location?
Click to expand...
Click to collapse
I´ve read it somewhere that to validate the country change in Google account you need to make a purchase.
I had a major headache with that but fixed it.
Managed to get it working and the fix is a simple one for those who come across this issue and found this thread.
Leave the 3 sim in the phone for 30mins then reboot it. Reason being the google account I was using has never been in a phone that uses a 3 sim , so it needs to register it self and takes some time.
bigup7 said:
Managed to get it working and the fix is a simple one for those who come across this issue and found this thread.
Leave the 3 sim in the phone for 30mins then reboot it. Reason being the google account I was using has never been in a phone that uses a 3 sim , so it needs to register it self and takes some time.
Click to expand...
Click to collapse
Glad you fixed it.
Sent from my Galaxy Tab 3 using XDA Labs
bigup7 said:
Managed to get it working and the fix is a simple one for those who come across this issue and found this thread.
Leave the 3 sim in the phone for 30mins then reboot it. Reason being the google account I was using has never been in a phone that uses a 3 sim , so it needs to register it self and takes some time.
Click to expand...
Click to collapse
I though you had done that. You get some sms to validate the SIM, if I remember correctly. And APN settings are setup automatically.
Duh!
zinko_pt said:
I though you had done that. You get some sms to validate the SIM, if I remember correctly. And APN settings are setup automatically.
Duh!
Click to expand...
Click to collapse
I got the apn SMS the very first time I entered the 3 sim into the h7, but even after that it the app wouldn't download.
As I was troubleshooting this issue and swapping sims around phones I never gave it long enough to do its magic.
So if anyone else gets the issue just be patient. if your google account have ever been in a phone that is on 3 network , sit back and relax
bigup7 said:
I got the apn SMS the very first time I entered the 3 sim into the h7, but even after that it the app wouldn't download.
As I was troubleshooting this issue and swapping sims around phones I never gave it long enough to do its magic.
So if anyone else gets the issue just be patient. if your google account have ever been in a phone that is on 3 network , sit back and relax
Click to expand...
Click to collapse
The delay may be due to a slow internet connection.
Sent from my Galaxy Tab 3 using XDA Labs
I never had that problem with Vodafone though. I think it might be a 3 specific issue.
You went after the big data allowance, did you? ?
adriansticoid said:
The delay may be due to a slow internet connection.
Sent from my Galaxy Tab 3 using XDA Labs
Click to expand...
Click to collapse
We have 200Mbps download, not sure this could be the reason
zinko_pt said:
I never had that problem with,Vodafone though. I think it might be a 3 specific issue.
You went after the big data allowance, did you?
Click to expand...
Click to collapse
Hehe. Not yet, I'm Actually forward planning for the wife, she's on Life Mobile at the moment and we have poor signal in our house, wanting to utilise the 3 in touch wifi calling app so was just testing this out with a 3 payg.
I have now ordered her a 12 month sim only contract via 3 website, unl mins, unl texts and 4gb data for £9 per month. That will more than enough.
bigup7 said:
We have 200 Meg download, not sure this could be the reason.
Click to expand...
Click to collapse
Wow. That's really fast.
Sent from my Galaxy Tab 3 using XDA Labs
bigup7 said:
We have 200Mbps download, not sure this could be the reason
Hehe. Not yet, I'm Actually forward planning for the wife, she's on Life Mobile at the moment and we have poor signal in our house, wanting to utilise the 3 in touch wifi calling app so was just testing this out with a 3 payg.
I have now ordered her a 12 month sim only contract via 3 website, unl mins, unl texts and 4gb data for £9 per month. That will more than enough.
Click to expand...
Click to collapse
Good deal.
I'm with 3 but I think EE might have better coverage.
I'm with payg 12GB/month, but I will change within some months.
Great deal .?
Sent from my KIW-L22 using Tapatalk