ADB failing to install? - Atrix 4G Q&A, Help & Troubleshooting

So I just got an Atrix and im trying to root it, however when I plug it in, after setting USB Mode to None and turning on the USB Debug, ADB drivers fail to install. It shows up in my device manager with a ! ontop of the icon, and windows tells me it cant find a driver. I manually downloaded the drivers but that still didnt help, my phone isnt making a connection of the bridge. Ive wiped everything everything motorola related, reinstalled the drivers manually, reinstalled the ADB driver manually, rebooted about 10 times and now im absolutely stuck.
Has anyone run into this before? Im going to try plugging the phone into my work computer today, but id like to be able to get this working on my home computer. I followed the guide thats available out there that tells you to run the driver installer and delete all the files it shows, and that didnt help either. Im on Windows 7 but i also have a laptop with Ubuntu available, however i couldnt find a rooting guide for linux so im not sure if that will help.

albinojoe said:
So I just got an Atrix and im trying to root it, however when I plug it in, after setting USB Mode to None and turning on the USB Debug, ADB drivers fail to install. It shows up in my device manager with a ! ontop of the icon, and windows tells me it cant find a driver. I manually downloaded the drivers but that still didnt help, my phone isnt making a connection of the bridge. Ive wiped everything everything motorola related, reinstalled the drivers manually, reinstalled the ADB driver manually, rebooted about 10 times and now im absolutely stuck.
Has anyone run into this before? Im going to try plugging the phone into my work computer today, but id like to be able to get this working on my home computer. I followed the guide thats available out there that tells you to run the driver installer and delete all the files it shows, and that didnt help either. Im on Windows 7 but i also have a laptop with Ubuntu available, however i couldnt find a rooting guide for linux so im not sure if that will help.
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which windows 7 32 or 64?

32 bit.
Tried on 2 different PC's, my home computer and my work computer. ADB driver fails to install on both. Both running windows 7 32bit.

albinojoe said:
32 bit.
Tried on 2 different PC's, my home computer and my work computer. ADB driver fails to install on both. Both running windows 7 32bit.[/Q
try to use the drivers from this thread and see if that works
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or this site use the motohelper
http://www.motorola.com/consumers/v/index.jsp?vgnextoid=bda09ec8009a0210VgnVCM1000008806b00aRCRD

I got it sorted. Installed the ADB driver manually (choosing the regular adb driver NOT the composite driver) and then ran super one click to start the ADB service. Then once the phone was connected, ran aroot and it worked.

albinojoe said:
I got it sorted. Installed the ADB driver manually (choosing the regular adb driver NOT the composite driver) and then ran super one click to start the ADB service. Then once the phone was connected, ran aroot and it worked.
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glad you got it

Related

[Q] Setting up adb without installing Moto software

I'd like to simply connect the USB cable and connect to the device via ADB from my win7 x64 pc..
I've installed the latest set of USB drivers from the android SDK but am failing to update the driver since it says its not compatible with a windows x64 based system.
Anyone have any luck?
germanh said:
I'd like to simply connect the USB cable and connect to the device via ADB from my win7 x64 pc..
I've installed the latest set of USB drivers from the android SDK but am failing to update the driver since it says its not compatible with a windows x64 based system.
Anyone have any luck?
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Click to collapse
You need to install the Motorola drivers...that's the same for every phone. You need the drivers for the model phone you're trying to connect to.
hotleadsingerguy said:
You need to install the Motorola drivers...that's the same for every phone. You need the drivers for the model phone you're trying to connect to.
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Ok thanks - was thinking i could use the generic one from the SDK but guess i can't. Thanks.
EDIT: confirmed that using the Motorola ones do the trick - and i can connect to the device using ADB without going into Media sync or Phone portal mode.
if you want to be even more fancy, install adbwireless on the phone, and you can do all the adb stuff over wifi.
Unfortunately doesn't work in the workplace for me

(Q)Can't get Fastboot to work

ok. I'm tired so go easy on me. I'm running Windows 7 32bit. I have Dell PC Suite installed. I've got the full SDK installed. I've also got the R288920 drivers installed. I've been trying (since 3.00am) to get Fastboot to work and it would seem no matter what i do i just cannot. My Streak (Steve's 1.90) shows up in Device Manager as "Android ADB Interface". I've tried all 6 usb ports on my pc. I've tried Adb Composite. Adb Bootloader. Adb Interface and nothing works. I should also mention i had to do a clean install of Windows yesterday and prior to that Fastboot worked fine. I'm a semi-noob and i'm convinced that this is a driver problem. My question is this, can someone please tell me where i've gone wrong? As the man with the steering wheel down his pants said to the Doctor "this is driving me nuts".
Problem solved. Fastboot file was corrupted.

[Q] Unknown Device :(

Hi everyone,
i'm having difficulties to connect my sgs2 to a pc.
i have tried it on 3 different machines (win7 64, win7 64, winxp 32) with the same problem:
I works fine when i first connect the phone in download mode. But as soon as i disconnect the cable i can't connect it again. Windows sais that it doesn't recognize the device and that's it. The device manager shows an "Unknown Device" under USB-Controller. And i am not even able to install drivers by manually pointing windows to a file.
as already sais, i have tried that on 3 different machines. I have tried installing driver via kies and via the driver file that is available here in the forums. i have also tried different usb ports.
Any ideas?
Goddchen
EDIT: Maybe this is an important information: the phone connects fine as long as it is running (can be found via adb, logcat is working, etc...) it only makes problem when in download mode...
I had exactly the same issue yesterday on my Windows 7 box. In the end I connected the phone in normal (not download) mode. Into device manager and uninstalled the drivers through there.
Then I uninstalled Kies and reconnected the phone, I allowed Windows to search windows update to find drivers (not that it did as it couldn't find any and reverted to the local ones. Then disconnect the phone, re-install Kies, run the install drivers from the tools menu, close Kies. Run up Odin and the connect the phone in Download mode, low and behold 2 minutes later after a lengthy installation process the phone was picked up.
I tried a number of things but for some reason this specific order seemed to sort it.
Hey,
thanks for you hints. But they didn't work for me.
I found the problem: believe it or not, it was THE CABLE. I went and got another cable and this one is working fine all the time. The other one doesn't... Very strange...

Windows 8 driver issues

It seems no matter what I do I keep getting device not recognized. I have tried installing all the drivers via kies, I have turned on usb debugging, uninstalled stuff on the pc. I just can not get this to work, I am using the cable that came with the device and have tried different ports.
It look's like I might be having this issue with windows 7 as well. I am now at least getting it to some times show up in device manager. Currentley when I set it to PTP it pops up as a MTP USB Device but has the error symbol. If I do MTP it shows up as SAMSUNG Mobile USB Composite Device with the error.
For people with windows 8: Once you have the driver downloaded, right click on the file and go to properties. Go to the compatibility tab. Put a check next to run this program in compatibility mode. Choose Windows 7 from the drop down window. This should allow you to install the drivers. Kies never recognized my device, but Odin did. I am now rooted. Good luck! Let me know if you have any questions.
I have a little different problem (also windows 8).
This is a custom built desktop tower that i did a clean win8 install on and it doesnt respond at all when I plug in my N2. Absolutely NOTHING happens, although it works just fine plugged into my wifes LT with windows 8 and I didnt even install any drivers in it.
This same tower works just fine with my two galaxy 3s.
mentalcase87 said:
It look's like I might be having this issue with windows 7 as well. I am now at least getting it to some times show up in device manager. Currentley when I set it to PTP it pops up as a MTP USB Device but has the error symbol. If I do MTP it shows up as SAMSUNG Mobile USB Composite Device with the error.
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Where can you find the driver? All I can find is using keis to install drivers. If you go to the site it only has a pdf
usb driver
http://www.mediafire.com/?4y1a2opm8o3ihfx
I have Windows 8 Pro x64 (clean installed) on a custom built tower, and haven't had a single issue using ODIN to flash beans rom, or any problems mounting the device to read/write files. I didn't have to do anything crazy or custom to get it working either.. just installed the drivers in the thread about rooting the phone originally with ODIN.
apols said:
I have Windows 8 Pro x64 (clean installed) on a custom built tower, and haven't had a single issue using ODIN to flash beans rom, or any problems mounting the device to read/write files. I didn't have to do anything crazy or custom to get it working either.. just installed the drivers in the thread about rooting the phone originally with ODIN.
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We are both running with the exact same setup. I built my PC and am using enterprise on the custom build. My laptop at work I am using pro. The drivers provided on the rooting page do nothing for me either. This is so frustrating, and when I had the note 2 on sprint it worked just fine. I am starting to wonder if the issue is the phone.
I had some troubles with my galaxy nexus on win 8 too, with similar rig to yours. I'll see what happens over the weekend when I get my Note set up.
Factory restore fixed the issue.
But still no kies
For anyone having problems, I think this should fix it after the reboot. Let me know.
How to Disable Driver Signature Enforcement in Windows 8:
From the Metro Start Screen, open Settings (move your mouse to the bottom-right-corner of the screen and wait for the pop-out bar to appear, then click the Gear icon).
Click ‘More PC Settings’.
Click ‘General’.
Scroll down, and click ‘Restart now’ under ‘Advanced startup’.
Wait a bit.
Click ‘Troubleshoot’.
Click ‘Advanced Options’
Click ‘Windows Startup Settings’
Click Restart.
Didn't do anything for me :/. My phone doesn't even give me the option to go into other modes to interface with my pc. My windows 8 machine sees the device as Qualcomm CDMA Technologies MSM but says that it is missing drivers. When I try and get it to automatically search for drivers it comes up with nothing even when my system has samsung drivers sitting on it. I have tried it on my Windows 7 machine also and it has had similar results. It's strange because Odin sees my phone. I was able to flash root66 rom on it but after that nothing, I can't even get a factory image back on it, it'll only accept root66.
Try using a USB hub. That worked for me on my Win8 machine. I tried factory reset and it didnt work. I also tried re loading windows and it still didnt work. I plugged into a usb hub and my pc recognized my phone....
Sent from my SCH-I605 using XDA Premium HD app
It's doing the same thing. No dice :/
mentalcase87 said:
It seems no matter what I do I keep getting device not recognized. I have tried installing all the drivers via kies, I have turned on usb debugging, uninstalled stuff on the pc. I just can not get this to work, I am using the cable that came with the device and have tried different ports.
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It's not an issue of your phone. It's an issue of Window 8. This might work but I can't guarantee you 100%.
You may try to install the drivers in compatibility mode and check if it helps:
a. Right click on setup file.
b. Click on Properties.
c. Click on Compatibility tab.
d. Put a check mark on Run this program in compatibility mode for.
e. Select Windows 7.
f. Put a check mark on Run this program as an administrator under Privilege Level.
I had already done all that. Upon factory restoring it worked without a hitch. I had the same issue on pc's running win7

USB Drivers

Hello,
I rooted my phone about a year and a half ago, since then I haven't been able to get its USB drivers to work so I can't do anything with it on my computer and I'm stuck with 2.3.6 touchwiz.
I have tried everything, including different computers/usb cords/usb ports. I got the usb port replaced, have tried installing the drivers on my computer using kies and directly.
I've tried uninstalling/reinstalling the drivers several times. Each time it tells me the driver install failed, but when I try again it recognizes that the drivers are installed. When I try installing drivers manually windows doesn't find them in the installation folder. I'm using windows 7 64bit.
KennedyWreck said:
Hello,
I rooted my phone about a year and a half ago, since then I haven't been able to get its USB drivers to work so I can't do anything with it on my computer and I'm stuck with 2.3.6 touchwiz.
I have tried everything, including different computers/usb cords/usb ports. I got the usb port replaced, have tried installing the drivers on my computer using kies and directly.
I've tried uninstalling/reinstalling the drivers several times. Each time it tells me the driver install failed, but when I try again it recognizes that the drivers are installed. When I try installing drivers manually windows doesn't find them in the installation folder. I'm using windows 7 64bit.
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I get that ever once in a while too, usually when on older rom.
does computer recognize you phone?
is there a symbol next to your device recognized?
when I hook up, if I right click for "browse files".......if it says browse files, your goods. well I was good.
KennedyWreck said:
Hello,
I rooted my phone about a year and a half ago, since then I haven't been able to get its USB drivers to work so I can't do anything with it on my computer and I'm stuck with 2.3.6 touchwiz.
I have tried everything, including different computers/usb cords/usb ports. I got the usb port replaced, have tried installing the drivers on my computer using kies and directly.
I've tried uninstalling/reinstalling the drivers several times. Each time it tells me the driver install failed, but when I try again it recognizes that the drivers are installed. When I try installing drivers manually windows doesn't find them in the installation folder. I'm using windows 7 64bit.
Click to expand...
Click to collapse
What does the device manager say your device is? Like, whats the name it pulls up? and what is the error for not starting?
Have you messed with putting the phone in diagnostics mode ?

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