I remember a while back that alot of us were breaking our glass above the lcd display and had no way of fixing it. At the time, a couple of months ago, Viewsonic kinda told us that we were out of luck as they did not repair or sell the glass. I tried calling Viewsonic today and was pleasantly surprised. The gave me an RMA number and I have to ship it to them. They are going to replace it with a refurbished unit. Now it is not free, 150 bucks, but it is better than purchasing a new one or getting a Xoom for 600 bucks. It is worth a try if you have this problem, the number I called is (310) 228-4000, ask for tech support and explain the issue. They do not care if it is rooted or not, or even if it has Tap n Touch or not. I figure with all the returns after Christmas they probably have a bunch of refurbs and now are providing them to customers, just a guess. I tried searching and could not find a post for this and apologize to all of this is old news. Hope this helps someone.
Benblanko
I broke the glass screen, called (310) 228-4000 on 12/1/2011, they sent me an email with an RMA# and told me $145 for a new screen put on my existing tablet. I am sending it to them tomorrow. I did have 5 or 6 small scratches here and there so it will be nice to have it look new. I never had it in a case and I plan to give it away once it is fixed. It is such a great computer I really got my use out of it.
Scree replacement.
Please check this thread The [Tips] collection thread , and look for 'screen replacement'
It was done, and perhaps with cheaper price tag.
Dave,
That does have an LCD replacement but not the glass. Although many people have been looking for a new LCD and the new one does have better contrast and slightly better viewing angles. It is $55 from amazon.
Related
Hi guys,
This happened to me
Bought a Transformer Prime, and got the glass broken. The LCD screen itself is OK, the tablet is working just fine, but the glass is cracked.
Spent 3 days searching, nothing. There are all kinds of parts for TF101, but TF201 -- not.
Went to service guys, they want 400 bucks for the replacement: they say they can replace the LCD screen AND the glass. Obviously this makes no sense since the brand new TF201 costs about $500 for 32 GB version (which I have).
Ideally, finding the glass with digitizer would solve the problem, but so far I can't find it.
Checked the asusparts.eu website, but not sure if these are the right ones (and, still, they are quite expensive since I don't need LCD screen itself, the screen itself is just fine)
If someone has and idea where to get it/search for it, it would be great.
Thanks
you bought it with broken glass? Why you just don't return it?
Send it back to ASUS, and see what they will charge you to replace the glass.
Sent from my MB870 using xda premium
donxuan1983 said:
you bought it with broken glass? Why you just don't return it?
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No, I've dropped it myself. So it's not a guarantee case.
grneyez said:
Send it back to ASUS, and see what they will charge you to replace the glass.
Sent from my MB870 using xda premium
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Click to collapse
Yep, I've already asked Asus.
Asus said go to the authorized service center in your city. That authotized official service center said $400 for repair
Not sure if its any help to you but i'm just waiting a reply from Asus for the cost of replacement glass hopefully have it at some point today
same here, the glass is cracked on my ATP. and its only like 1 week old. SO FRUSTRATING!!!. but im trying to look for the replacement glass as well cuz the lcd itself is not broken but haven't found anything yet, i called asus to see what they would say but all they said was to RMA it. and they would have someone "check it out" and see if it will cover under my warranty. i didn't break it intentionally, i received the unit with a bend on above the power connector so it was difficult to plug in the connector. i didnt see it as a big issue, until i plug it in and the bend on the connector bent upwards and cracked my screen (gorilla glass my ***!!!). So knowing big companies like asus they arent going to cover my ATP and if they do offer to repair it, it will be some ridiculous price. and i been looking for a replacement glass but nothing . keep this thread going and post if you do find something, im afraid that since the ATP is still backordered everywhere that companies and independent companies arent going to have the replacement parts for awhile. hopefully this isnt the case and we can get something soon.
I'd say a SquareTrade warranty is an excellent investment for this tablet. $70 (after 30% coupon) for 2 years of drop protection is a bargain. I've already dropped my Prime once . Luckily, all I have to show for it is a scratched corner (it was in a case).
You can get a SquareTrade warranty within 90 days, so pretty much everyone is still eligible.
Sent from my HTC Desire CDMA using Tapatalk
digimuzik said:
I'd say a SquareTrade warranty is an excellent investment for this tablet. $70 (after 30% coupon) for 2 years of drop protection is a bargain. I've already dropped my Prime once . Luckily, all I have to show for it is a scratched corner (it was in a case).
You can get a SquareTrade warranty within 90 days, so pretty much everyone is still eligible.
Sent from my HTC Desire CDMA using Tapatalk
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Click to collapse
This ^^^
I always shirk silly insurance things, but SquareTrade is awesome. I personally don't use it, I'm confident in how I treat my possessions (accidents can always happen, but...), but it is amazing to see a relatively cheap service that covers most personal faults.
And yeah, I dunno what I'd do if my screen was already broken. We won't start seeing parts or units for parts for some time...
Same problem here.
They designed TF201 such way, that the glass is 1 mm ahead of frame (not like on ipad) so during the hit, glass takes all the damage on itself.
Asus must do something about that because everyone will drop their unit someday.
Cracked screen
This just happened to me too. Pulled my Prime out and opened it up to discover a hair line fracture all the way across the screen. Tablet has never been dropped and always stored in a padded case folded up against the keyboard/dock like a laptop. Contacting Asus to see what my options are. The crack is so fine I didn't even notice till I went to fold it back up. I was gonna post a video, but don't have 8 posts yet. But if you search youtube for "asus transformer prime cracked screen" it'll come up.
Clearly there is a serious issue with all these cracked screens with people using docks. I think ASUS should address this... I dont think I will get a dock anymore.
leppie said:
Clearly there is a serious issue with all these cracked screens with people using docks. I think ASUS should address this... I dont think I will get a dock anymore.
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I think it is definitely an issue.
It's happening because there's not enough padding on the front end of the keyboard IMO, it only has that one little rubber thing.
My Prime is in a minisuit, which actually jumps to the other extreme: it won't quite close all the way. But I think this is the only reason I have not opened it and found a cracked screen, even though I toss it around and generally try not to baby it.
They need more support opposite the docking mechanism, it's causing the top-end of the Prime to squish down especially at the corners while the bottom-end has no more room to get closer to the keyboard. These broken screens are the result.
You could use a case like me or even just put some little rubber tabs on the corners of the keyboard to prevent this happening, but it's ridiculous considering it's constantly pictured as such a netbook replacement and using it like such could damage it.
Sent from my HTC Vision using xda premium
Just a suggestion to everyone with a cracked screen--I know this isn't the most convenient option, but I think it might be the cheapest one you are going to find. From my experience, hot items like this with broken glass still sell for about 80% for their original value on ebay. I haven't checked to see what broken primes are going for right now, but it might be worth checking out. Sell for 400, but new for 500--about 100 to fix the screen.
redandblack1287 said:
Just a suggestion to everyone with a cracked screen--I know this isn't the most convenient option, but I think it might be the cheapest one you are going to find. From my experience, hot items like this with broken glass still sell for about 80% for their original value on ebay. I haven't checked to see what broken primes are going for right now, but it might be worth checking out. Sell for 400, but new for 500--about 100 to fix the screen.
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Doesn't it only cost about $70 at repair centers or whatever? Guess it depends on your location and situation...
Just wondering
Did anyone with broken glass have a screen protector applied?
dorianteal said:
Did anyone with broken glass have a screen protector applied?
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No screen protector applied on mine, Just plain jane ATP.
buxtahuda said:
Doesn't it only cost about $70 at repair centers or whatever? Guess it depends on your location and situation...
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I think that's the problem most people are having--they are getting repair quotes of like $400 instead of $70. If you find a chain with that kind of price, please post it!
Another broken screen
Just took my TF201 out of it's padded laptop bag this morning to find a crack across the corner of the screen. No dropping, no rough handling - it just appeared seemingly overnight. After weeks of frustration with random reboots and app crashes (which were only solved yesterday with the 9.4.2.15 update) I think I've had my fill of this unit.
Update - And, yes, the unit was docked when this occurred.
Final update: Contacted Asus about repairing the screen and was put in touch with a service provider in Sydney. Total cost (incl. parts, labour, and shipping): $400. When I responded that I might as well buy a new tablet the receptionist replied "That's right."
Wow I just bought a dock which I greatly debated on getting. I may have to return it after all. I don't wanna end up with a cracked screen.
Sent from my PG86100 using Tapatalk
So yesterday I was getting in my car and wearing sweat panths. My GNote slid out of my panths and I closed the door on the screen, the timing could not have been more perfect. Not that I would ever want to but I bet money that I couldn't reproduce such a perfectly timed event. The worst part about this was the Note had 7 Hours left on eBay , bidding ended at 585.00. I couldn't stop the auction bc it was less the 12hrs befor the end. I refunded and emailed the buyer and informed him of the situation, I hope he agrees to cancel the auction or else I'll be charged with the selling fee.
Condition of Note:
Shattered screen basically on the entire left side. The screen doesn't turn on but the captivate buttons work at the bottom. Small crack on frame of the screen.
So my questions is this: what is my best option in regards to getting rid of the GNote?
Should I sell it as is on eBay?
Contact Samsung and see if they can repair the device?
Find a local vendor?
I was going to buy one galaxy note just like yours. I contacted the Samsung repair people they told the will charger 70 just to take a look at the phone and then they will let you know how much it will cost me.The final amount they gave me to repair was 200 $. Good luck
I would compare the 2. Price for a broken note on ebay, and price for a fixed one (Minus the cost of repair). You can look at completed auctions to see the costs. Im sure someone would pay over 100 bux for the broken one.
I have a defective screen in my TF201 which is out of warranty, so I am looking to replace it.
After taking apart my prime, I found that it is a Hannstar HSD101PWW2 which no one, not even eBay, seems to stock/sell. There is one retailer in the UK that sells it for £47 (about $75 CAD) which is a great price, though they charge £80 ($126 CAD) to ship it here.
Does anyone have any ideas as to where I might be able to purchase these?
I found one site, however I'm not 100% sold on buying from them since I can't seem to find reviews or opinions on it anywhere.
http://www.os-store.com
Here's a link to the part itself: http://www.os-store.com/new-a-hannstar-10-1-lcd-led-display-screen-panel-hsd101pww2-a00.html
It seems fine, there's just ZERO information about this store on the internet. No one posting in forums asking about it, no one complaining, no advertising anywhere... it's really strange.
Any opinions? Experiences?
Well, tried os-store.com and what a mess that was... Assured me they had it in stock, told me it shipped, then a week later told me it tested faulty and offered me a refund. Not very trusting of Chinese shops when it comes to this stuff...
No one seems to stock this thing - any suggestions?
Replace with TF700? Wait for Note 10.1? Nexus 10 potentially?
Agh..
When I looked into doing this I came to the conclusion that the screen consisted of three parts the lcd panel, the touch digitiser and the glass. This may or not be accurate, it was hard to find all the components. My screen was cracked, it worked for a while then the lcd panel failed. I think from memory the touch digitise was still working when I hooked it up via hdmia. I sent it back to asus for a paid repair.
scote said:
When I looked into doing this I came to the conclusion that the screen consisted of three parts the lcd panel, the touch digitiser and the glass. This may or not be accurate, it was hard to find all the components. My screen was cracked, it worked for a while then the lcd panel failed. I think from memory the touch digitise was still working when I hooked it up via hdmia. I sent it back to asus for a paid repair.
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Sadly my problem is that the LCD panel was defective from day one, no problem with my digitizer/glass at all. I got flicker like crazy for the first little while and then ended up having permanent black bars running across the screen.
The repair on it through ASUS is $300, however I'd rather spend $300 towards a new tablet with warranty rather than blow it on another panel that isn't guaranteed/warrantied at all after the repair. Thinking I might wait for the TF700 to arrive in Canada, however people are saying the same issues exist with that device (browser lag, FC's, etc) so I'm not sure what my best course of action is.
I'd like to avoid ASUS if at all possible, but they make the highest-performance tablets right now even if the firmware for them is terrible.
caseyc said:
Well, tried os-store.com and what a mess that was... Assured me they had it in stock, told me it shipped, then a week later told me it tested faulty and offered me a refund. Not very trusting of Chinese shops when it comes to this stuff...
No one seems to stock this thing - any suggestions?
Replace with TF700? Wait for Note 10.1? Nexus 10 potentially?
Agh..
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Did you get your refund? I like to know as my company recently did business with these.
Yes, I got a refund however I wouldn't deal with them again. It's not good business practice to sell products that you don't actually have stock of.
You might order something from them and wait months before it gets to you (if at all) because they order it after you buy it, then they have to wait for it to arrive, then they ship it to you... Not good.
Sent from my A0001 using Tapatalk
So my wife's brand new G was in the stroller today on a walk with the baby and when the stroller got closed up it fell out onto concrete from like 1-2 feet max. Go figure, the screen now has a giant crack diagonally across it and most of the screen no longer functions, and whats worse is it's the bottom part, making it un-usable. Arrgghhhh. Anyway, she literally just got it and hadn't gotten around to getting a case. We can still get the insurance but the deductible is $200 that we do not even come close to having.
My question is, does anyone have any suggestions? Anyone have any experience replacing the screen on this thing? I saw a tear down guide to open it up, but no idea on what to do with the screen. Anyone know of someone that replaces a screen and how much that would cost? Anyone have any other advice or a suggestion on what we can do to minimize cost as much as possible? I finally got her to switch from iphone land once hers broke, so im determined to try and make android work if at all possible.
Thanks in advance all, i appreciate any help or adivice.
Good luck, man. I'm not aware of any reasonably priced screens and digitizers. You'd have to replace them both because A) they're glued together and B) they're both broken. Hopefully a good ebay seller has popped up since the last time someone tried to replace their screen. If you live in or near a big enough city you can probably find a cellphone shop that can fix it for less than the insurance deductible, if they can get the parts.
Sent via LG E970 SlickROM v6
Something Creative said:
So my wife's brand new G was in the stroller today on a walk with the baby and when the stroller got closed up it fell out onto concrete from like 1-2 feet max. Go figure, the screen now has a giant crack diagonally across it and most of the screen no longer functions, and whats worse is it's the bottom part, making it un-usable. Arrgghhhh. Anyway, she literally just got it and hadn't gotten around to getting a case. We can still get the insurance but the deductible is $200 that we do not even come close to having.
My question is, does anyone have any suggestions? Anyone have any experience replacing the screen on this thing? I saw a tear down guide to open it up, but no idea on what to do with the screen. Anyone know of someone that replaces a screen and how much that would cost? Anyone have any other advice or a suggestion on what we can do to minimize cost as much as possible? I finally got her to switch from iphone land once hers broke, so im determined to try and make android work if at all possible.
Thanks in advance all, i appreciate any help or adivice.
Click to expand...
Click to collapse
Try calling these guys. Maybe one in your area if you look at cities at bottom of page
http://www.ubreakifix.com/lg-repair/lg-optimus-g-repair
Thanks for the responses guys. Looks like it would be around 165-180 to get the stupid thing fixed and 200 to get a new one. Thinking of getting a new one for the 200 and selling it as i think i could get 300-350 for it, then using the difference to get something else. ****ty, but that's life. Thanks again for taking the time to respond and offer suggestions.
Something Creative said:
So my wife's brand new G was in the stroller today on a walk with the baby and when the stroller got closed up it fell out onto concrete from like 1-2 feet max. Go figure, the screen now has a giant crack diagonally across it and most of the screen no longer functions, and whats worse is it's the bottom part, making it un-usable. Arrgghhhh. Anyway, she literally just got it and hadn't gotten around to getting a case. We can still get the insurance but the deductible is $200 that we do not even come close to having.
My question is, does anyone have any suggestions? Anyone have any experience replacing the screen on this thing? I saw a tear down guide to open it up, but no idea on what to do with the screen. Anyone know of someone that replaces a screen and how much that would cost? Anyone have any other advice or a suggestion on what we can do to minimize cost as much as possible? I finally got her to switch from iphone land once hers broke, so im determined to try and make android work if at all possible.
Thanks in advance all, i appreciate any help or adivice.
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Click to collapse
I'd look into a square trade warranty, that's what I have and the same thing happened to mine. Its $99 for the insurance and the deductible is only $25. They'll either send you a new phone or pay for repair. They sent me a brand new one from amazon and I got 2 days after filing the claim.
Also when you make an insurance claim through AT&T they want the broken phone back
I checked out Square Trade this morning and it looks like the deductible is now 100 and you either have to do a two year deal at 7 per month or 125 for the two years, so it would end up being more expensive than just dealing with the ATT option, not factoring in the warranty over the two years.
@gunnyman- Wouldn't every warranty option make you give them the broken phone? Seems like if not, you would be able to just file fake claims as often as they permit them and repeatedly sell a new product for a gain.
Something Creative said:
I checked out Square Trade this morning and it looks like the deductible is now 100 and you either have to do a two year deal at 7 per month or 125 for the two years, so it would end up being more expensive than just dealing with the ATT option, not factoring in the warranty over the two years.
@gunnyman- Wouldn't every warranty option make you give them the broken phone? Seems like if not, you would be able to just file fake claims as often as they permit them and repeatedly sell a new product for a gain.
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Yes of course I was half asleep when I read what you wrote about selling a phone. I read it as selling the broken one.
I got a screen off ebay for 86.77 with free shipping, I was gonna put a link but I dont have enough posts here on xda but if you copy and paste the following in ebay it should be the first listing you see:
New ASSEMBLY LCD Display Screen+Touch Screen Digitizer For LG Optimus G E970
It did take a couple of weeks to get to me being it's from china. I must say that I was pleasantly suprised with the quality of the screen :laugh: (at least the one I got) with the added bonus of it not having the lg logo. The guy that did the teardown post said it looked hard to take of the screen but it's actually not, just pop off the two ribbon connectors (one is for the digitizer, the other is for the LCD) then you just have to do some prying on the screen since its glued on, and once you get it off you pull the two connector through this slot that they have to pass through. Once you get it out you'll see how easy it is to put the new one on. And instead of glue I just used two sided tape around the edges of the screen. Been using it for two weeks with no problems. Hope this helps.
*EDIT* Forgot a step, you should heat up the broken screen with a blow dryer or heat gun to soften the glue before prying it off, It shouldn't be so hot that it's hard to handle though.
Something Creative said:
I checked out Square Trade this morning and it looks like the deductible is now 100 and you either have to do a two year deal at 7 per month or 125 for the two years, so it would end up being more expensive than just dealing with the ATT option, not factoring in the warranty over the two years.
@gunnyman- Wouldn't every warranty option make you give them the broken phone? Seems like if not, you would be able to just file fake claims as often as they permit them and repeatedly sell a new product for a gain.
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Click to collapse
Damn, that sucks. Glad i got it when i did then. Sorry about your wifes OG though, hope everything works out.
Something Creative said:
I checked out Square Trade this morning and it looks like the deductible is now 100 and you either have to do a two year deal at 7 per month or 125 for the two years, so it would end up being more expensive than just dealing with the ATT option, not factoring in the warranty over the two years.
@gunnyman- Wouldn't every warranty option make you give them the broken phone? Seems like if not, you would be able to just file fake claims as often as they permit them and repeatedly sell a new product for a gain.
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Click to collapse
Got a random code off google and it was $95 for 2 years with a $99 deductible ($194 total for 1 claim over 2 years).
Better than att $7/mo plus $199 per claim ($369 total for 1 claim over 2 years)
i shattered my screen today. It is the first time i have ever broken a screen on a mobile device (10 years)! i really want to make sure i go to the right place to buy a new screen and the threads that came up in the search were old. Amazon reviews seem iffy on everything i look into. i am considering getting the Eco-Fused Screen Replacement Kit for Samsung Galaxy Note 3 off amazon because it seems to have the best reviews. It only has 3 1/2 stars, but 165 votes which is a lot more than any of the others.
i was also considering getting a screen off of Repairs Universe (which was really the only solid suggestion i found on here, but from 4 year old thread).
etradesupplies supposedly offers the OEM Gorilla Glass, which seems like the best way to go, but i am skeptical that it is the real deal.
And if i do wind up just buying the screen, can anyone suggest the cheapest, but very reliable, kit?
Thanks in advance.
PS. This is for a TMobile device n9005
EDIT: i was looking at the wrong phone on eTrade Supplies They don't claim to have the OEM Gorilla Glass, unfortunately. i am still open to buying from them though
Go to a repair shop. I tried replacing screen on my S4 and broke the digitizer. You need experience & tools. I had the UV lamp and UV glue ... watched You Tubes films read tech guides !%**
Just don't do it yourself
In all honesty I'd recommend looking into buying a replacement second hand device and selling the broken one on eBay as spares/repair. I had so much grief trying to fix my S4 when I smashed the screen what with fake glass and waiting for shipping. When I looked into it the price of a second hand device - eBay sale of broken device was pretty close to fixing it myself anyway. Good luck.