[Q] Hero always thinks that Headphones are plugged in - Hero, G2 Touch Q&A, Help & Troubleshooting

Hello,
got a problem since this morning. My hero always thinks that i got a headset/headphones plugged into my 3.5" jack. So i cant take calls, because i dont here the one on the other end. I already tried "toggleheadset2" widget, but it doesnt solve the problem. Is there a way to complete disable the headphone jack and tell my phone that there is no headphone plugged in?
I already searched the web but mostly the bug cleared itself after some plugging in and out or checking the pin that indicates a headset in the jack. I already tried this but it didn't help...
Thanks in advance,
maatn

I Had the same problem on my hero, sending it for a repair fixed it
But before you do that. Did you try to reset to factory?

Related

PLEASE HELP! No sound with phone - mic and spkr don't work!!

I posted this over at PPCPassion too, and someone suggested I try here...just really looking for help. Here's what happened. I woke up, and my phone (TMo XDA with PPCTechs 64MB upgrade, 128SD card), which had been left on all night, doesn't work as follows:
-When I dial a call, I can't hear the other phone ringing through the speaker...and when the person answers, I can't hear them...nor can they hear me. The phone indicates 'Dialing' and then the duration time starts when they answer
-When I get a call, my phone rings, but when I answer, same as above, they can't hear me and I don't hear them
-But the speaker and mic DO work...I tested this using a voice memo.
-Also, same symptoms whether using spkr phone on or off
Any thoughts on this? It 'fixed itself' yesterday after I performed a back up (I was going to do a hard reset/restore). THen today same problem. Did the backup just to see if somehow that solved it, but this time it's not working. Before I do the hard reset I want to see if anyone else has any thoughts.
I really dont want to have to send this to TMo since my unit has 64MB from the upgrade...
Any help would be greatly appreciated. FWIW I'm not a developer so if you recommend technical things please explain them thoroughly :0
And THANK YOU in advance!
TM
Had the same thing happen to me. Thought of hardware failure at first, tried similar things and came to similar conclusions. Tried SD Backup, then hard reset. Not solved. Înteresting that during backup one dll file seemed to be stuck (think it was a dll, although dont remember name).
In my case solved itself when I remapped the RECORD action to the left button. Very strange......
Any permanent solution or reason would be welcome....
Phil
How did you go - the symptoms are the same as dropping pin 19 to ground (for a car kit), you lose speaker and built in mic so make sure 19 isn,t shorting with 18, Steve
Speaker & Microphone not working
I encounterd the same problem - from one day to the other mic and speaker stopped working. When I connect power to the device using a USB sync cable mic and speaker are turned on again. It really seems that the XDA is set into car mode. :?
Assuming that pins 18/19 were shorted, I have cleaned the connector but this didn't help.
There's another thing which has happened to people: it appears the connector for the headphones isn't all that sturdy, so after a while the device thinks the connector always stays in. Not sure that would explain this behaviour, but just thought I'd mention it.
Same problem happened to me... help
How do you solve this problem? I have tried to plug and unplug the headset and did a reset... still the only thing that comes out of the speaker is the ring. The only want I can use the phone or hear anything is to use the hands free... Please help.
Re: Same problem happened to me... help
adboom said:
How do you solve this problem? I have tried to plug and unplug the headset and did a reset... still the only thing that comes out of the speaker is the ring. The only want I can use the phone or hear anything is to use the hands free... Please help.
Click to expand...
Click to collapse
Fortunately, my device was still under warranty. I had to return it to O2.
Headphone Mode?
XDA developer Peter Poelman said:
There's another thing which has happened to people: it appears the connector for the headphones isn't all that sturdy, so after a while the device thinks the connector always stays in. Not sure that would explain this behaviour, but just thought I'd mention it.
Click to expand...
Click to collapse
Hi
My Qtek seems to be similarly stuck in the headphone mode. Any idea how to get out of it? Would removing the headphone socket entirely help?
Sands

Sound is busted!!!

Before anybody says use the search......
I have used it, but did not turn up anything on this although I am sure its here somewhere
I plugged in the wrong cable into my XDA a while ago (Medion PDA car cable)
This blew the fuse in the lighter fitting on the cable.....but......
Ever since this happened, my XDA is broke. I can use it as a Pocket PC. I can use it for email and internet but I cannot use it for phone calls.
The unit seems like it is constantly on speakerphone or handsfree. I try making a call and can hear nothing, either thru the handsfree speaker OR thru the main ear speaker. Whoever I call cannot her me either!
Then, I tried the headest in it. Now...I can hear the call, but whoever I call cannot hear anything!
Is this a hardware problem or a software problem???
Its really annoying me as the XDA itself is in great condition but just won't work
Try inderting and removing the headset several times or poke a cocktail stick making sure it doesnt break, this is a known problem with xda and headphone socket, it becomes jammed in closed position. I have also used a spray can of "switchgear", this is a lubricant for switches and other electronic things.
wow! that was a quick reply
thanks a lot
i have tried that but still no luck. i also tried the cocktail stick.
i'll get a can of oil in the morning like wd40 or something as you descibe.
in the meantime any more suggestions are welcome
Same Problem!
Hey, I am having the exact same problem with my Qtek 1010.. everytime i try use the phone it stays permanently on speakerphone and i can't hear anything... did u ever manage to fix the problem? thanks alot
No.
I never did have any success with it after. Ended up scrapping it
try blowing hard on the audio jack
been battling with this all day...
what fixed it is pluggin/unplugging the headset several times then removing the wired headset plug and blowing real hard inside the jack hole where u plug ur headset...common problem it seems, due to a hardware switch inside being stuck fooling the phone to think your headset is plugged wheb it is not.don't know if the rom can "sensitize" the phone to this problem i.e. make it more prone...

Speaker no sound

Hi,
the speaker dosn't work anymore. But the strange thing is, that it is working in the bootstrap selftest.
Any help welcome
cu
Mal
Hey folks,
isn't there anybody who can help me?
cu
Jürgen
You could do a complete backup, then hard reset then see if it works.
It is probably due to a bad contact in your phone headset jack. Try plugging in your headset to check if your phone or pda works with the headset. If so, then try plugging-in and unplugging the headset plug to switch the jack connections back to the speaker. If this does not work try putting a drop of WD40 on the end of the headset plug and insert it in the jack a couple of times. (Do not spray directly into the jack). It might just clean up the contacts and get the sound back to the speaker. If all this fails, you may need to open up the phone to fix the jack.
I hope that you do not have to do the latter.
Best of Luck
hi all,
nothing of this worked.
But the Speaker works in the boot-menu Hardware-Test
ah
Hi mate. I've just had the same problem as you, tried repeatedly inserting and removing the jack - no luck. Used WD40 on the jack - no luck. Resigned to taking it to bits I removed the battery cover and noticed the little gap which leads through to a gold-looking connector by the headphone socket. I stuck my stylus in there and gave it a big wiggle and hey presto! Sound returned. Give it a go, you never know. Hope you get as lucky as I did.
Ant
Mal,
It seems that your problem is not a hardware one because your speaker actually works on boot-up. Do a search on this forum using the keyword "sound". There are a couple of posts on Aug 21, from other people having the same problem and one of them managed to get sound back by reverting to an earlier version of a software that was causing the problem.
Maybe you have a similar kind of problem.
Pat
Hi,
do you have a link to the topic. I only found articles to sound problems of the XDA-II.
thanx
MAL

sprint touch pro cant charge n use headphone simultaniously anymore! Please help!

hello all,
I have a sprint touch pro, and i use the HTC adapter that came in the box.
just recently I tried plugging in the charger while i was using the 3.5mm jack on the adapter and what endded up happening was that the audio out got disconnected (the physical cable was still in place, but the phone thought that the headphones were disconnected)
this has never happened before, I've been able to use the audio out(3.5mm) jack and have been able to charge simultaniously.
I just installed .977 radio app and the pandora app.
I also tried this with the htc headphones and the htc charger on the adapter and the same thing... no luck. the phone cannot charge and perform audio out at the same time anymore. i have tried multiple adapters butt no luck. Please help!
How can I fix this? any of you having this problem?
there has to be a registry string to fix this issue.
thanks in advance!
I'm having the same issue but i'm using a BT Motorola headphone. Even though the phone is plugged in to the wall jack. The battery drains to 0 and then shuts off. Not at all sure what's happening either.
wow, thats not good.
has this been happening since day one or did it just started doing that?
Also, do you have the pandora and/or .977 radio app installed?
Well, I just bought the new bluetooth headphones and tried listening to the streamed radio while still having it plugged in, so this is new behavior to me.

Phone stuck in Headset mode

I'm hoping someone can help me with this.
I woke up yesturday morning looked at my phone and noticed that the little icon you see when you plug in a headset was appearing.
I thought that it was quite strange condering i never use a headset so i did the obvious thing and plugged a headset in and removed it, yet it stayed there.
I've tried everything, cleaning it, moving the jack around, i even installed a new rom and it's still stuck in headset mode.
I'm guessing it must be hardware related due to the fact that i did reinstall the rom.
If i slowly insert the jack of my headset into the 3.5mm port, there is a point where the icon changes to display just headphones.
Anyone have any ideas because it's really bugging me having to use a headset to make calls all the time?
Unfortunately, it may mean that your Hero is soon for repair.
I had this problem - instead of using the headset, you can also use it set to speakerphone as a work around for now.
For me, a week later the mini USB port only allowed charging, not USB disk or sync and was told it was a circuit problem. Sent it away and all problems have disappeared with change of the mini-usb "flex" inside the handset.
The first tech support guy said this indicated that there was an electrical contact inside the 3.5mm jack which may have got some dirt or water that was completing the circuit and making the phone think there was a jack in there the whole time. Try visually inspecting it and ?remove any dirt with high pressure air? Just an idea.
Good luck.
Did you try one of the toggleheadset apps yet? (http://code.google.com/p/toggleheadset2/ or http://code.google.com/p/toggleheadset/)
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
I have contacted HTC but haven't heard anything yet.
The second app you posted allows me to turn it off, however for it to work properly during phone calls i have to make sure i answer the call and then turn headset mode off.
Thanks for showing me the that app as it will help me use the phone whilst wating for HTC to reply haha.
Thank you very much elmicha. Toggleheadset is a life saver app.
My HTC Hero always stucked up in headset mode if I ever plug in the headset unless it is restarted. For a long time I had been scared to plug in the headset to ever listen music coz I'll have to restart it to bring it out of headset mode.
I tried the toggleheadset2 which is available in market but it didn't work for HTC hero. Fortunately, the toggleheadset widget worked.
Thank you very much guys. XDA rocks!!!
elmicha said:
Did you try one of the toggleheadset apps yet?
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
Click to expand...
Click to collapse
Is there anything for a more recent build? Having a similar issue on DLEV 2.3.4 on an Infuse...
Reinstall with RUU should fix this
Hi,
I had similar issue, headset not working and device not recognised by usb. The installation of ice cream sandwich had screwed my phones drivers such that even older roms that used to work never worked again. Please install an original HTC RUU after a complete wipe, solves all problems.
http://forum.xda-developers.com/showthread.php?t=559622
Regards,
Kiran

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