I've looked through previous posts but could not find an answer. I'm looking to purchase a s2 and ship to the states. I'm worried about the warranty and would like to purchases from an authorized samsung reseller. Are expansys or handtec authorized samsung resellers?
motionUS said:
I've looked through previous posts but could not find an answer. I'm looking to purchase a s2 and ship to the states. I'm worried about the warranty and would like to purchases from an authorized samsung reseller. Are expansys or handtec authorized samsung resellers?
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I would check EBay It's the best solution I think ..I dont think expansys ships over seas .
stian230 said:
I would check EBay It's the best solution I think ..I dont think expansys ships over seas .
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LOL. Your answer for an authorized dealer is Ebay???
Is the warranty worldwide or not ??
I understood that buy a Samsung product in the UK its warranted only for the EU . Expansys as a very large company is likely to be authorised reseller .handtech probably the same .
jje
Related
Hello, forumers.
I want to ask whether there is an additional warranty for the phone provided by Samsung on top of the one provided by the actual seller. I want to know whether I can rely on that one in the case that the original seller's waranty is made void or I am not able to rely on it.
This is because I am buying the phone new but from ebay.
If you are worried about the warranty, then I would recommend buying it from the high street, or a network, certainly not via Ebay.
Is the ebay seller a business, or individual? There are different rules for each. But I wouldn't trust ebay/paypal in either case, too much potential for trouble.
24 months warranty: http://www.samsung.com/uk/support/warranty/warrantyInformation.do?page=POLICY.WARRANTY
I haven't had experience of Samsung, but HTC and SE are both fine at honouring warranties when I've bought stuff from E-bay, so I guess samsung will be too.
Hopefully you're correct. But if they implement the same procedures as they do for their 'out of service area' HDDs, then they won't touch it with a barge pole. You need to know the source of the phone and how reliable/respectable the ebay seller is.
Maybe I should try contacting Samsung then. The guy says the phone hasn't been opened (he bought 2 units) and purchased from expansys anyway so I guess the warranty is directly with Samsung. Plus I wonder what Expansys would ask for in the event I have to return the phone.
SOG act UK responsibility lies with the seller .
However Samsung do honour genuine warranty cases that is you as purchaser with a receipt etc .
jje
Spoke to Samsung on the phone. They said I have to have an initial proof of purchase i.e. the invoice of the actual buyer. Doesn't sound too bad.
I found yesterday on ebay a canadian seller who had an auction for a Samsung Galaxy S2 new unlocked international version.
So I did the usual send a message if he could end the auction for 280+Shipping
because that's what I have in hand.
This was the messages:
-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
Me: Hi I would like to buy your phone I have 280+Shipping
Seller: Hi there, yes i can do a buy it now for 280+20 shipping to Honduras. Send me your paypal email and i can send you the invoice that you can pay and i will ship out asap. thanks
Me: my paypal address is ***********@*****.net
Seller: Just sent you the invoice for 300. Please let me know when you have paid and confirm your address. thanks
Me: Hey I saw you didn't ended the auction and it got sold for 432!
Seller: No i have 2 phones that i am selling. You can still pay the invoice i sent you. I will still sell you the phone for the agreed price
So then I received a paypal invoice of 300$
-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
So do you think this guy is a scammer or not? Seller has 5 feedbacks and he is canadian, should I send the money? Would I be protected by paypal?
Item is going to be shipped to Honduras.
What do you say should I go on and buy it or not.
how much cost s2 on honduras ? my suggestion its not worth to risk , go get a new one !!
They cost around 700-800 $
wtf , come to Republic Of Kosovo. new one cost 370euro !!
SCAM........Stay away
Don't bother. This could very well be a scam and you wouldn't know until a few weeks later when you are still wondering where your phone is
It smells like a scam even from 1000km. Stay away.
Best go with your gut feeling or you kick yourself if your right.
Hi guys I can see that the Galaxy S2 is being sold at US$579 on Expansys USA. I found better offers on ebay.com but people on this forum told me that Expansys is a very trustable company while getting a S2 on ebay isn't a trusted source.
is there any other trusted company that sells the S2 in the US for less than US$579? thanks
imthebest said:
Hi guys I can see that the Galaxy S2 is being sold at US$579 on Expansys USA. I found better offers on ebay.com but people on this forum told me that Expansys is a very trustable company while getting a S2 on ebay isn't a trusted source.
is there any other trusted company that sells the S2 in the US for less than US$579? thanks
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I got mine for 400 off ebay with accessories in new condition 3 month ago. If you do not wish to buy from ebay even from a reputable seller, expansys seems to be cheaper than other places. (If you are in US)
Hey Guys. I am planning on buying the Galaxy S3 I9300 international version instead of AT&T's version, but I was wondering what would be the best place to get the phone from? Also, what insurance does the international S3 have in the US? I've heard that since it's an international phone, it will not have a manufacturer's warranty in the US. Also, apparently you can't buy insurance through 3rd party companies because your phone is international. Any ideas? I guess the only place is through eBay and buy squaretrade's insurance but it does not cover accidental damage..... I'm perplexed
Worth Ave Group or Ensquared cover international phones. I'm using Worth Ave Group and they both cover pretty much all. You are correct on warranty. You can't get service from USA, usually you have to send it in Europe or have company you purchased the phone from do the warranty claim for you.
I think expansys-usa is popular site to buy. I would never buy from ebay since seller can't help you if anything goes wrong. Also I think I have heard squaretrade doesnt cover international phone but I'm not 100%
Sent from my GT-N7000 using Tapatalk 2
zen0s said:
Worth Ave Group or Ensquared cover international phones. I'm using Worth Ave Group and they both cover pretty much all. You are correct on warranty. You can't get service from USA, usually you have to send it in Europe or have company you purchased the phone from do the warranty claim for you.
I think expansys-usa is popular site to buy. I would never buy from ebay since seller can't help you if anything goes wrong. Also I think I have heard squaretrade doesnt cover international phone but I'm not 100%
Sent from my GT-N7000 using Tapatalk 2
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I believe Ensquared does not cover international phones:
EXCLUSIONS:
AB: Covered Products not readily available in the United States through Communication Service Providers (overseas unlocked phones).
Why don't you buy it from Negri electronics and buy the warranty for 2 years ( 95$ as I remember) it will cover everything, I pre-ordered the AT&T version with the warranty that covers everything even theft after contacting their online support and they said they cover Canada too.
I sent them an email and I am waiting for the reply to confirm that they cover Canada since there is no point of spending 95$ for a warranty that doesn't work in Canada, call their support and see if they cover it before buying tho
This place will give you a warranty on your international version.
Safeware Insurance Agency
jojo_angelov said:
I believe Ensquared does not cover international phones:
EXCLUSIONS:
AB: Covered Products not readily available in the United States through Communication Service Providers (overseas unlocked phones).
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I ran across this YouTube video she confirms Ensquared cover international phones.
Sent from my GT-N7000 using Tapatalk 2
Try Negri Electronics, they have great services although their prices are a bit steep. http://negrielectronics.com/
Negri's prices are quite steep, yes.... I am not sure if I will be able to afford it for that much...
I use Safeware. They have covered my phones for several years now, and never any hassles. Plus there is no deductible.
Expansys was the best on the preorders. Negri screwed everyone over. Look in the general preorder threads. My experience with Expansys was perfect.
Expansys are the worst to deal with, I had a Note that died, not only did they decline helping me with warranty, but they refused to give me the postal address of the Samsung they got it from so I could return it myself. I have a $800 paper weight because of them...
daoutlawz said:
Expansys are the worst to deal with, I had a Note that died, not only did they decline helping me with warranty, but they refused to give me the postal address of the Samsung they got it from so I could return it myself. I have a $800 paper weight because of them...
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That sucks... Sorry.. Could you tell me why did they decline to honor the warranty and was it accidental damage warranty or just parts
I'm in the US, and I've never bought anything from overseas, so I'm a little unsure as to who I should go through(not sure who's very reputable internationally) to purchase the international version? And , just to me certain, the GT-I9300 will work with ANY GSM carrier(AT&T/T-Mobile, any of their MVNO's(Straighttalk, boost))?
EDIT: This goes in Q&A, reposted there. Delete this please.
Here's a list:
Expansys USA.
Negri electronics
Networkingrus
Or just amazon.com
If purchased from all of those and they ate all reliable and have very fast shipping. If you want you can also try eBay
Sent from my Galaxy Nexus using xda premium
and to add the international will only get edge speeds on TMO currently. It will get HSPA+ speeds once TMO converts to the 1900 band but that could be some time. I think there are only 5 markets converted so far.
It will give you HSPA+ on the other carriers though.
graffixnyc said:
and to add the international will only get edge speeds on TMO currently. It will get HSPA+ speeds once TMO converts to the 1900 band but that could be some time. I think there are only 5 markets converted so far.
It will give you HSPA+ on the other carriers though.
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Well, I'm planning to go through AT&T with Straight Talk. $495/yr
Dailysteals.com eother on their website or on their ebay store, they got some good deals for this phone(biweekly)
It depends on how you feel about the warranty. No Exynos SGS3 is permitted by Samsung to be sold by anyone in the U.S. and it’s considered grey market and therefore has no warranty. Their strict and ask for a receipt from an authorized reseller and/or a credit card charge statement before doing any warranty work. There are no authorized resellers in the U.S. because Samsung doesn't sell unlocked devices here. Samsung U.S. will also not repair a phone purchased outside its country of intended sale so you'll have to ship it back at your expense to whatever country it came from for both warranty work and repairs you might pay for.
My former i9100 came from the UK and before I sold it I sent it to the UK to have its bezel replaced under warranty because it cracked. I enclosed my receipt from an authorized UK reseller and when they saw it was paid on a credit card they also asked for a copy of the statement. NewEgg, Amazon, Amazon Marketplace, and eBay sellers sometimes say the phone will come with a warranty. It doesn't and Samsung makes no exceptions.
Both Negri and Expansys-USA offer their customers support during the warranty period. If the phone needs service you ship it to them and they send it overseas to one of their affiliates who has it repaired at a Samsung service center. It still has no warranty; their skirting it somehow through their affiliates. But as long as your phone's repaired at no cost how the sausage is made is irrelevant.
SquareTrade also covers grey market phones. I strongly suggest people get a policy as a back stop to any warranty issues (denied claims) and to cover accidental damage. If the display alone on eBay is $250 you're probably looking at a $350 repair with labor if the screen replacement's done by Samsung should it break.
I always buy my imported devices from the UK. You know you're working with an authorized reseller, there are no warranty questions, and you'll also know the device you're receiving is a UK device. Both Negri and Expansys-USA frequently ship phones intended for sale in the Malaysia, the Philippines, Poland, South Africa, and Latin America. No big dealing if you're going to root and flash other ROMs; a big deal if you're not. They also ship carrier-branded phones that have been SIM unlocked.
To get a phone overnighted from Clove in the UK right now is $670 all-in. At Negri it's $645. You can decide whether the additional $25 is a worthwhile investment based on the above. Also, Clove has a service (http://www.clove.co.uk/smartphone-pre-shipping-testing-service) for 20 GBP ($31 USD) where they will pre-test your phone before it's shipped and make sure all the functions are working. With the display issues that pop-up on the SGS3 having a phone pre-screened can save you a lot of hassle and eliminate the possibility of having to do one or more exchanges. They'll also pay r/t shipping to and from the UK for the exchange if they missed anything in their testing. Handtec probably offers a similar service. I've purchased devices from both and they're incredibly easy to deal with.
Choosing which way to get a SGS3 is a lot like people's attitudes toward buying insurance. If you're one of those that think the odds are in your favor and you’ll end up fine, find the cheapest SGS3 and buy it. If you want the security of knowing no matter what happens that you're covered, some of the more expensive routes will give you piece of mind. As I said, I always buy my devices via the UK direct.
Good luck.
I know Amazon has a 30-day no questions asked return policy. Just return it if its defective
Sent from my Galaxy Nexus using xda premium
BarryH_GEG said:
It depends on how you feel about the warranty.
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Well, unless someone finds a way to root and flash roms without upping the flash counter on AT&T or verizon(they havent, have they?), I have no warranty anyway.
I'm been teetering on getting a new phone for a while and although dev for the att sgs2 has been good, we are always behind the international version. So I told myself I'd get the international version but am having a hard time justifying the cost lol. Especially since the nexus is down to 350 new and it'd be a straight up Google rom experience.
Sorry to thread jack lulz
sent from tapatalk app on GS2
Amazon.... that's where I got mine...put it one day shipping and been loving it every sense lol....
Sent from my GT-I9300 using xda premium
Looks like I wont have to go the international route(was only going to if I wasn't going to have a warranty after rooting anyway.