The in-call volume on my Galaxy S2 is very low even i set max call volume.
Anybody here has same problem ??
How can i make it louder ?
Thank you
vodanhdaisu said:
The in-call volume on my Galaxy S2 is very low even i set max call volume.
Anybody here has same problem ??
How can i make it louder ?
Thank you
Click to expand...
Click to collapse
Are you on XWKE2?
Its driving me nuts seeing this topic repeatedly posted with no real answer if all owners experience it, or if the volume codes fix the issue.
I have the same volume issues with headphones connected and answering calls... can barely hear anything while on subway etc...
Hopefully the voodoo sound feature will be ported to SGS II soon...
pulser_g2 said:
Are you on XWKE2?
Click to expand...
Click to collapse
I'm on KE1
yes, anytime I am in a mall or anywhere will back ground wind... it is very hard to hear the other person....
on a side not, kies keeps telling me there is an update available... each time I run it, I get some dll error... hence me browsing the forums right now!
Is this a third firmware update?
I have the same issue. Can't hear anything with headphones and without them the sound is very muffled, as if there is no treble. My N95 could go so loud that it hurt!
I'm on XWKE2. Any suggestions?
Sent from my GT-I9100
I have posted volume tweak codes here -
http://forum.xda-developers.com/showthread.php?t=1071843
Hope this helps.
RogerPodacter said:
Its driving me nuts seeing this topic repeatedly posted with no real answer if all owners experience it, or if the volume codes fix the issue.
Click to expand...
Click to collapse
I must have superhuman hearing. Been on the phone yapping(work) around 2 hrs today, maybe 15calls in total. Have no complaints. And i work in a noisy enviroment. Machinery,etc.
Was using supplied headphones aswell.
Sent from my GT-P1000 using XDA Premium App
[hey, when i press [5] audio then there is no option but there is caution menu being blocked. plz help
Hi, this is my first post. I have similar issue. I have no problem in a room with low noise but when I'm outside or in a noisy room I barely hear the voice.
if the problem only with headphones then try using Voodoo Louder from the android market. that worked for me. i never had any problem with the headset volume on my sgs2.
Sent from my GT-I9100 using Tapatalk
Solution found
My phone is unlocked[T- mobile galaxy s 2], I Have tried every GSM carrier[att pre paid, t- mobile pre paid,h20, Simple mobile, Real att, real t- mobile. (by real I mean contract) , Thought was network issues. It wasn't. Well, I gave up. Called Samsung and shipped my phone for repair. They were quick. from shipment to repair took less than own week and half. UPS second day ship and UPS second receive that four days plus three days repair. Well, the issue is gone!. They fixed the problem. What they did was raise all the sound volume Bars by default to 100 percent. I can tell this by going via volume settings. Now I'm scared of trying Any Rom coz I don't want to lose this settings. My phone was shipped back with original stock rom. Unrooted. Just rooted back. that's how far I'm willing to go , But then again ICS rom is spitting distance based on the news on my hears. don't know what to do. I hope Samsung can Distribute THIS ics ROM . with default volume up. Or hope xda can send a memo to their rom agents to default volume up. Its 20 million users out there in the galaxy two world. Crying for help. with this particular problem. Yes it's not hardware problem . its software problem. Proven.
Related
Anyone else's In call volume very low? even though its on maximum volume? I cant seem to hear very well unless I put the phone on loudspeaker. any ideas on this one?
cheers
Yup. I am on .14 and it is awful. I hear the .16 update fixes it though. There are so many good things about this phone that I couldnt care less about this issue though at the moment.
Nope. I have .16 and it's just as bad.
Flamso said:
Nope. I have .16 and it's just as bad.
Click to expand...
Click to collapse
Cheers mate, I was just about to follow the debranding tutorial to update to 1.6 to improve my In- Call volume.
I have also heard that 1.6 offers an improvement in this area.
Baggyb said:
Cheers mate, I was just about to follow the debranding tutorial to update to 1.6 to improve my In- Call volume.
I have also heard that 1.6 offers an improvement in this area.
Click to expand...
Click to collapse
I'm actually thinking of unbranding my phone just because I can. But it's just to get rid of like one or two pre-installed programs.
i am on firmware 1.6 and it doesnt solve anything, its really really bad! the volume is ridiculous I can hardly hear anyone unless I go into a room where theres no noise at all! SE need to fix this
volume at max is not even iphone at half
Volume is terrible, i keep squeezing the phone into my ear.... what i don't understand is who ever listened to the phone and said ooooh this is good, how is he not FIRED
if this phone ever gets released in the US with the same problem i am complaining to the FCC. it seems someone to do something about it, (remember what happened to Toyota?)
I honestly dont think a firmware can increase/fix the volume issue, i honetly think the speaker is at its limits, i even hear distortion some times, telling me my volume way to loud for the speaker capacity, although i can BARLEY hear something.
Terrible
Yea, I cant say that the volume is loud, but I found out a solution that works for me.
Actually the screen seems to pick up the vibrations from the speaker, so if you instead of holding your ear against the speaker move your ear slightly down so that you actually have your ear on the top part of the screen instead... then the volume is much better!!
Just a tip.
And for SE: I noticed that only the higher pitched frequencies causes distort in the small speaker. Analyze the speaker and identify which frequencies that causes distortion and filter those frequencies out. Sacrifice those frequencies for a louder volume!
Regards // R
I read somewhere that they put the phone in test mode and forced the volume higher and worked.
Which would mean the hardware is capable of higher volume its just bad software.
This issue bugs me big time, and I'm quite dissapointed :-/
Any news on SonyEricsson solving this issue?
I've read that the X10 mini does have a much better loudspeaker. How can this be when it's an even smaller phone?
I strongly(!) hope that SE will fix it! A phone that is useless for phone calls? Than I can buy an iPod touch :-(
there is a 'volume hack' app but works only for rooted devices.
same problem..can hardly hear when on the street or in public place.
i enable speaker..and keep the loudspeaker near my ear.
Nocturnal310 said:
there is a 'volume hack' app but works only for rooted devices.
same problem..can hardly hear when on the street or in public place.
i enable speaker..and keep the loudspeaker near my ear.
Click to expand...
Click to collapse
Personaly I don't think that this is the way you have to make calls with a top of the line smartphone ;-)
Does anybody know if Sonyericsson is aware of this low volume issue?
Do they want to adress this issue with a soft- or hardwarefix?
Hopefully the update will come soon
http://talk.sonyericsson.com/message/1899#1899
Willey1986 said:
Hopefully the update will come soon
http://talk.sonyericsson.com/message/1899#1899
Click to expand...
Click to collapse
I hope so.
yea...its really in a sad shape
i cant believe it.
i dont know why would they make an android phone when they dont even know whats it like?
X10 = lots of problem + lack of hope and many anger users around the world
Yes there are many problems with X10, i think X10 problems will be solved soon after the update 2.1 let us hope for the best
i use the speaker all the time
i hate SE
Mehdiest said:
yea...its really in a sad shape
i cant believe it.
i dont know why would they make an android phone when they dont even know whats it like?
X10 = lots of problem + lack of hope and many anger users around the world
Click to expand...
Click to collapse
Actually, the number of problems is far, far, far, far, faaaaaaar less than you think it is. Being on a board for people needing technical support for their phones will make you think there's a lot more anger and problems than there really are. It's the nature of the internet.
Think about it, if there were really that many shopstopping problems, the phone would have gone through a recall by now. You can't let this forum (or any other tech support forum) give you any sort of indication of percentage of users with problems.
Same problem here... German o2 X10i (R2BA026). Speaker volume set to max. but still can't hear the other side It's a shame...
EDIT: oops... have to change my Avatar and Signature Hihi
iead1 said:
Actually, the number of problems is far, far, far, far, faaaaaaar less than you think it is. Being on a board for people needing technical support for their phones will make you think there's a lot more anger and problems than there really are. It's the nature of the internet.
Think about it, if there were really that many shopstopping problems, the phone would have gone through a recall by now. You can't let this forum (or any other tech support forum) give you any sort of indication of percentage of users with problems.
Click to expand...
Click to collapse
Looks like coming from se and not one of forum users. I am not worried as i know it will be taken care of now as it has been launched in us.
Sent from my X10i using XDA App
Hi,
I really hope i dont have a faulty device, but the sound through my headphones (which have been working a day before on my beloved htc hero perfectly) is rather week, 75% maybe of the top volume i could reach on my hero.
I've already tried this in the default music app, and also on Jango Radio (internet music app).
the sound is rather week and also kind of not crystal clear.
is anybody else having this problem? and what can i do about it?
thanks alo!
Yes, actually I have the same thing, and I think a software problem with the music player, it stops when I raise the volume or when i press on the 5.1 ch icon or sometimes on it's own
Sent from my GT-I9100 using XDA Premium App
I never get these threads..I have some Sure Klipsch gold, which aren't the most sensitive and in think i know what you mean. Just stuff them in your ears some more.
Sent from my GT-I9100 using Tapatalk
music player sounds good through headphones
no guys music player sounds good through headphones only when u hav done this........
when u inserted the headphones open the music player and play any one song and press the topmost left buttun namely "5.1 ch" and increase volume level to max. then u can hear the pleasant sound.......any song.....its working very good for me....
let u guys try it.......
crypticc said:
I never get these threads..I have some Sure Klipsch gold, which aren't the most sensitive and in think i know what you mean. Just stuff them in your ears some more.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
if you have nothing informative to add, please don't.
k?
thanks!
Working fine!!
I've been using other earphones, but when i tried the one coming with the phone......blast!!!! that's y it was giving me problems!
Super dooper!!
sorry SGS II i underestimated u!!
Definitely the best phone ever up till now
I also noticed really bad quality with the stock headset.. After trying with the headphones from an iPod, the sound quality was much better.. So i guess the problem is really the stock headset.
The stock headphones are pretty bad. I don't get low volume. In fact, I get large amounts of distortion on higher volumes when using headphones. The sound quality is poor, but after tweaking with an EQ (PowerAMP!) it can be some-what salvaged.
There are also options in music player itself (equaliser and effects). For me it is sufficient to improve quality to desired level.
Is audio level & quality same as galaxy S
I am confused between Galaxy sII & xperia neo. I am shifting from Galaxy S, I got the phone refunded from samsung before this I have a wave, that also was refunded by samsung. Its obvious that I am a bit afraid going for samsung this time but still feel they are the best. I got this info from research that Galaxy SII doesn't have a good audio quality in comparison with the legendry Galaxy S. I can't afford to take risk for a 30K phone if it doesn't play good music because carrying an Ipod is virtually impossible if u already have S II in ur pocket. Thats the reason I have narrowed down to galaxy S II or Xperia Neo. But I need to confirm if its not even to galaxy s level in terms of audio quality and volume levels, plz help me folks, I am waiting for some helping replies and plz don't blind fold urself being loyal to ur device becoz my respect for Samsung is immortal, its just that I can't spend 30K blindly. I will have to consider the music segment.
(Only through Headphones)
holydire said:
Hi,
I really hope i dont have a faulty device, but the sound through my headphones (which have been working a day before on my beloved htc hero perfectly) is rather week, 75% maybe of the top volume i could reach on my hero.
I've already tried this in the default music app, and also on Jango Radio (internet music app).
the sound is rather week and also kind of not crystal clear.
is anybody else having this problem? and what can i do about it?
thanks alo!
Click to expand...
Click to collapse
Just do a fine tuning on your volume settings with the 'Samsung Secret Codes'
See this thread for guidance: http://forum.xda-developers.com/showthread.php?t=1069015
Although for hearing music I had no problems, it was necessary for me to boost the headset volume for voice calls.
oh common, stop with this volume settings with Samsung secret codes, that has been posted by many here that this thing doesn't work. The numbers are re setting themselves back to original. The overall volume is just too low on this phone. I hope the 2.3.4. will adjust it higher.
Highly recommended:
To get clear sound from your Galaxy S II, simply install the free version of the brilliant "Equalizer"-app from Market. It has a five-band equalizer. From there you can increase the levels of the desired frequencies, treble, bass, midrange etc. The Galaxy S II has far to low default treble. This app takes care of that No root, no hassle.
There is also a paid version, but it is just needed if you want more than one custom preset.
But What about the levels of volume? Is it at par with the old Galaxy S?
... .
carlitos66 said:
oh common, stop with this volume settings with Samsung secret codes, that has been posted by many here that this thing doesn't work. The numbers are re setting themselves back to original. The overall volume is just too low on this phone. I hope the 2.3.4. will adjust it higher.
Click to expand...
Click to collapse
Well, I'm sorry for your insoluble problem, but I effectively fixed my volume problem in a permanent way (with various reboots with unchanged config after tweaking) using these codes.
I do apologise for my useless advice. I was only trying to help.
I hope you find a solution for your problems soon.
Sent from my GT-I9100 using XDA app
angelomaldito said:
Well, I'm sorry for your insoluble problem, but I effectively fixed my volume problem in a permanent way (with various reboots with unchanged config after tweaking) using these codes.
I do apologise for my useless advice. I was only trying to help.
I hope you find a solution for your problems soon.
Sent from my GT-I9100 using XDA app
Click to expand...
Click to collapse
Actually, I've solved my volume problems following the guide of this thread: http://forum.xda-developers.com/showthread.php?t=741012 . and not the other one that I mentioned above. Unfortunately, it seems that it applies only for voice and video call volume, not for the media player. That said, I have to say that my music player is very loud, either using the headset or the speaker. I'm using the KE7 stock ROM.
Best of luck for you all guys.
the link you provide is for the old Galaxy S1, and even there guys complain about low level of EAR SPEAKER, and that the tweaked numbers reverse back to original after phone restart or re boot. So my question is: how did you make the new numbers to stay on your phone? I am using same KE7 and stock firmware as well. I can't raise the volume by these codes at all, doesnt stay not even 2 phone calls. Can you reveal the magic how did you do it? ( no offense to you at all, I am just helpless because I can't barely hear people calling me, driving in my car - Mercedes btw...)
Thank you for your help
Most stores (in Sweden anyway) have the phone so you can try it yourself, just go to a shop where either a manager carries it or the store has a demo of it and bring your headphones! You can't go wrong with that!
I have a really nice piece of Denon's (AH-D1001) and even though the phone can't power as well as the older galaxy s, I get a really natural good sound with mine and it's just loud enough. No EQ needed.
carlitos66 said:
the link you provide is for the old Galaxy S1, and even there guys complain about low level of EAR SPEAKER, and that the tweaked numbers reverse back to original after phone restart or re boot. So my question is: how did you make the new numbers to stay on your phone? I am using same KE7 and stock firmware as well. I can't raise the volume by these codes at all, doesnt stay not even 2 phone calls. Can you reveal the magic how did you do it? ( no offense to you at all, I am just helpless because I can't barely hear people calling me, driving in my car - Mercedes btw...)
Thank you for your help
Click to expand...
Click to collapse
Yes, the original thread was for the ancient SGS1, nevertheless, the command still works for the SGS2 (at least for my device). Before I did the 'fine tuning' on my volume settings (following the SGS1 guide on the mentioned thread), I could barely hear the other person's voice in a phone call while using the headset. Now I adjust the volume around 70-75% for making phone calls using the headset, which is more than enough for me. I didn't do anything different than the guide says, and I have no idea why it doesn't work for your device.
I have been on CM10 for a week or two now, ever since I switched over the in call volume has been horrendously low. If I am not in a dead silent room it is almost impossible to hear somebody.
I posted another thread about it I think and I wasn't the only one having this problem.
Does anybody know of a good app that will boost the volume in call? Checked the market and downloaded a few but none did what I was expecting...
thibaulb said:
I have been on CM10 for a week or two now, ever since I switched over the in call volume has been horrendously low. If I am not in a dead silent room it is almost impossible to hear somebody.
I posted another thread about it I think and I wasn't the only one having this problem.
Does anybody know of a good app that will boost the volume in call? Checked the market and downloaded a few but none did what I was expecting...
Click to expand...
Click to collapse
Try volume+, it works for me
The low volume problem is cuz of the rom I think
Sent from my XT925
Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
Click to expand...
Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Click to expand...
Click to collapse
I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
Click to expand...
Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
Click to expand...
Click to collapse
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
Click to expand...
Click to collapse
i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
Click to expand...
Click to collapse
On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Click to expand...
Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
Click to expand...
Click to collapse
Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that
Very weird situation happen only when i use viber between Sony z2 and Galaxy note 3 ,, every time i speak beeps sounds very loud coming out from headphone or from speakers when i use speakers. it only happen when i call my wife she has the Note 3 and i have the Z2,, it never happen with all other phones from my side and her side as well,, both phones are not rooted and everything original out the box,, Sony Z2 with .402 update and Note 3 with 4.4 Kitkat.
If anyone have this weird issue please comment here ...its very very annoying problems ,, i can't speak well in viber
Same issue
Yess..I have the exact same situation with my wife, my Z2 same as yours (same firmware as well) and she is having the note 3.
Can you please tell me if you found any solution?
facereality said:
Yess..I have the exact same situation with my wife, my Z2 same as yours (same firmware as well) and she is having the note 3.
Can you please tell me if you found any solution?
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Finally someone comment here. unfortunately I didn't find any solution to this annoying problem yet. neither i found another posts online or someone have this issue. if i find a solution or at least know the reason why then i will post it here, please do same so.
How are you finding the sound quality on Viber on the Z2?
I find it to be very quiet & I can barely hear the person I'm talking to & they can barely hear me, emailed Viber support but they weren't much use even though I pointed out that Viber on old Galaxy S3 was nice & loud in both voice & notifications sounds but on the Z2 it is way too quiet, tried Line & the sound is good on that but the app is bloated & the smileys are crap lol.
BanziBaby said:
How are you finding the sound quality on Viber on the Z2?
I find it to be very quiet & I can barely hear the person I'm talking to & they can barely hear me, emailed Viber support but they weren't much use even though I pointed out that Viber on old Galaxy S3 was nice & loud in both voice & notifications sounds but on the Z2 it is way too quiet, tried Line & the sound is good on that but the app is bloated & the smileys are crap lol.
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Same here. the sound quality is crap. very low sound.. when I am outside i open speaker and put it on my ear and barely can hear the sound.. And the sound of beeps always happen even with speaker on. I had before samsung phone galaxy mega 6.3 and the sound was awesome. Am thinking to buy bluetooth headset to use it instead of the phone
Yeah same here mate, even using it in speaker phone mode the sound is way too quiet & muffled. I'm gonna email their support again, would suggest you do the same. The more reports & complaints they get about it will make them do something about it.
http://support.viber.com/customer/portal/emails/new
BanziBaby said:
Yeah same here mate, even using it in speaker phone mode the sound is way too quiet & muffled. I'm gonna email their support again, would suggest you do the same. The more reports & complaints they get about it will make them do something about it.
http://support.viber.com/customer/portal/emails/new
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I have sent email to them, hopefully they will reply and fix it.
Cheers mate, post back when they reply to you & I will do the same. Sorry for hijacking the thread BTW
BanziBaby said:
Cheers mate, post back when they reply to you & I will do the same. Sorry for hijacking the thread BTW
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Any update? I am having same issue. Voice recordings in Viber are very poor. I have contacted online Sony support. And actually it happens not only in Viber. And they told me it's hardware issue. And advised to do firmware restore and hardreset. But my wife has Z2 too with same issues and both phones from different countries, different stores. May be Sony uses new way to record sounds or poor support of microphones in API.
Rustik13 said:
Any update? I am having same issue. Voice recordings in Viber are very poor. I have contacted online Sony support. And actually it happens not only in Viber. And they told me it's hardware issue. And advised to do firmware restore and hardreset. But my wife has Z2 too with same issues and both phones from different countries, different stores. May be Sony uses new way to record sounds or poor support of microphones in API.
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Did you do firmware restore and hardreset ? if so did it fix it ?
Cena99 said:
Did you do firmware restore and hardreset ? if so did it fix it ?
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No. I didn't do any of those yet.
OK, guys, just did software repair. Nothing changed. Don't go for it and don't waste your time.
Well I emailed Viber support about the 4th-5th Sept & only got a reply from them yesterday about a month & a half later asking me to install a debug version that will wipe my message history, they suggest to email message history but AFAIK there is no way to restore it.
Pretty pathetic support if you ask me.
at least it's good they replied you.. They didn't reply me till now and it has been more than a month.. now am thinking to buy bluetooth headset just to get rid of this annoying problem but then even with bluetooth headset you can't answer viber calls directly like normal calls.. i read on other threads someone from viber support team said they don't yet support bluetooth headset.. as if viber not everyone use it and majority use normal calls. it's really ridiculous
Sent from my D6503 using XDA Free mobile app
BanziBaby said:
install a debug version that will wipe my message history, they suggest to email message history but AFAIK there is no way to restore it.
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Root and backup data. Then restore data after you install the new version?
Sent from my D6503 using Tapatalk
Yeah I can use MyBackup Pro to back up the viber data but after restoring it viber won't even open & just force closes right away.