Very weird situation happen only when i use viber between Sony z2 and Galaxy note 3 ,, every time i speak beeps sounds very loud coming out from headphone or from speakers when i use speakers. it only happen when i call my wife she has the Note 3 and i have the Z2,, it never happen with all other phones from my side and her side as well,, both phones are not rooted and everything original out the box,, Sony Z2 with .402 update and Note 3 with 4.4 Kitkat.
If anyone have this weird issue please comment here ...its very very annoying problems ,, i can't speak well in viber
Same issue
Yess..I have the exact same situation with my wife, my Z2 same as yours (same firmware as well) and she is having the note 3.
Can you please tell me if you found any solution?
facereality said:
Yess..I have the exact same situation with my wife, my Z2 same as yours (same firmware as well) and she is having the note 3.
Can you please tell me if you found any solution?
Click to expand...
Click to collapse
Finally someone comment here. unfortunately I didn't find any solution to this annoying problem yet. neither i found another posts online or someone have this issue. if i find a solution or at least know the reason why then i will post it here, please do same so.
How are you finding the sound quality on Viber on the Z2?
I find it to be very quiet & I can barely hear the person I'm talking to & they can barely hear me, emailed Viber support but they weren't much use even though I pointed out that Viber on old Galaxy S3 was nice & loud in both voice & notifications sounds but on the Z2 it is way too quiet, tried Line & the sound is good on that but the app is bloated & the smileys are crap lol.
BanziBaby said:
How are you finding the sound quality on Viber on the Z2?
I find it to be very quiet & I can barely hear the person I'm talking to & they can barely hear me, emailed Viber support but they weren't much use even though I pointed out that Viber on old Galaxy S3 was nice & loud in both voice & notifications sounds but on the Z2 it is way too quiet, tried Line & the sound is good on that but the app is bloated & the smileys are crap lol.
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Click to collapse
Same here. the sound quality is crap. very low sound.. when I am outside i open speaker and put it on my ear and barely can hear the sound.. And the sound of beeps always happen even with speaker on. I had before samsung phone galaxy mega 6.3 and the sound was awesome. Am thinking to buy bluetooth headset to use it instead of the phone
Yeah same here mate, even using it in speaker phone mode the sound is way too quiet & muffled. I'm gonna email their support again, would suggest you do the same. The more reports & complaints they get about it will make them do something about it.
http://support.viber.com/customer/portal/emails/new
BanziBaby said:
Yeah same here mate, even using it in speaker phone mode the sound is way too quiet & muffled. I'm gonna email their support again, would suggest you do the same. The more reports & complaints they get about it will make them do something about it.
http://support.viber.com/customer/portal/emails/new
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Click to collapse
I have sent email to them, hopefully they will reply and fix it.
Cheers mate, post back when they reply to you & I will do the same. Sorry for hijacking the thread BTW
BanziBaby said:
Cheers mate, post back when they reply to you & I will do the same. Sorry for hijacking the thread BTW
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Click to collapse
Any update? I am having same issue. Voice recordings in Viber are very poor. I have contacted online Sony support. And actually it happens not only in Viber. And they told me it's hardware issue. And advised to do firmware restore and hardreset. But my wife has Z2 too with same issues and both phones from different countries, different stores. May be Sony uses new way to record sounds or poor support of microphones in API.
Rustik13 said:
Any update? I am having same issue. Voice recordings in Viber are very poor. I have contacted online Sony support. And actually it happens not only in Viber. And they told me it's hardware issue. And advised to do firmware restore and hardreset. But my wife has Z2 too with same issues and both phones from different countries, different stores. May be Sony uses new way to record sounds or poor support of microphones in API.
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Click to collapse
Did you do firmware restore and hardreset ? if so did it fix it ?
Cena99 said:
Did you do firmware restore and hardreset ? if so did it fix it ?
Click to expand...
Click to collapse
No. I didn't do any of those yet.
OK, guys, just did software repair. Nothing changed. Don't go for it and don't waste your time.
Well I emailed Viber support about the 4th-5th Sept & only got a reply from them yesterday about a month & a half later asking me to install a debug version that will wipe my message history, they suggest to email message history but AFAIK there is no way to restore it.
Pretty pathetic support if you ask me.
at least it's good they replied you.. They didn't reply me till now and it has been more than a month.. now am thinking to buy bluetooth headset just to get rid of this annoying problem but then even with bluetooth headset you can't answer viber calls directly like normal calls.. i read on other threads someone from viber support team said they don't yet support bluetooth headset.. as if viber not everyone use it and majority use normal calls. it's really ridiculous
Sent from my D6503 using XDA Free mobile app
BanziBaby said:
install a debug version that will wipe my message history, they suggest to email message history but AFAIK there is no way to restore it.
Click to expand...
Click to collapse
Root and backup data. Then restore data after you install the new version?
Sent from my D6503 using Tapatalk
Yeah I can use MyBackup Pro to back up the viber data but after restoring it viber won't even open & just force closes right away.
Related
The in-call volume on my Galaxy S2 is very low even i set max call volume.
Anybody here has same problem ??
How can i make it louder ?
Thank you
vodanhdaisu said:
The in-call volume on my Galaxy S2 is very low even i set max call volume.
Anybody here has same problem ??
How can i make it louder ?
Thank you
Click to expand...
Click to collapse
Are you on XWKE2?
Its driving me nuts seeing this topic repeatedly posted with no real answer if all owners experience it, or if the volume codes fix the issue.
I have the same volume issues with headphones connected and answering calls... can barely hear anything while on subway etc...
Hopefully the voodoo sound feature will be ported to SGS II soon...
pulser_g2 said:
Are you on XWKE2?
Click to expand...
Click to collapse
I'm on KE1
yes, anytime I am in a mall or anywhere will back ground wind... it is very hard to hear the other person....
on a side not, kies keeps telling me there is an update available... each time I run it, I get some dll error... hence me browsing the forums right now!
Is this a third firmware update?
I have the same issue. Can't hear anything with headphones and without them the sound is very muffled, as if there is no treble. My N95 could go so loud that it hurt!
I'm on XWKE2. Any suggestions?
Sent from my GT-I9100
I have posted volume tweak codes here -
http://forum.xda-developers.com/showthread.php?t=1071843
Hope this helps.
RogerPodacter said:
Its driving me nuts seeing this topic repeatedly posted with no real answer if all owners experience it, or if the volume codes fix the issue.
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Click to collapse
I must have superhuman hearing. Been on the phone yapping(work) around 2 hrs today, maybe 15calls in total. Have no complaints. And i work in a noisy enviroment. Machinery,etc.
Was using supplied headphones aswell.
Sent from my GT-P1000 using XDA Premium App
[hey, when i press [5] audio then there is no option but there is caution menu being blocked. plz help
Hi, this is my first post. I have similar issue. I have no problem in a room with low noise but when I'm outside or in a noisy room I barely hear the voice.
if the problem only with headphones then try using Voodoo Louder from the android market. that worked for me. i never had any problem with the headset volume on my sgs2.
Sent from my GT-I9100 using Tapatalk
Solution found
My phone is unlocked[T- mobile galaxy s 2], I Have tried every GSM carrier[att pre paid, t- mobile pre paid,h20, Simple mobile, Real att, real t- mobile. (by real I mean contract) , Thought was network issues. It wasn't. Well, I gave up. Called Samsung and shipped my phone for repair. They were quick. from shipment to repair took less than own week and half. UPS second day ship and UPS second receive that four days plus three days repair. Well, the issue is gone!. They fixed the problem. What they did was raise all the sound volume Bars by default to 100 percent. I can tell this by going via volume settings. Now I'm scared of trying Any Rom coz I don't want to lose this settings. My phone was shipped back with original stock rom. Unrooted. Just rooted back. that's how far I'm willing to go , But then again ICS rom is spitting distance based on the news on my hears. don't know what to do. I hope Samsung can Distribute THIS ics ROM . with default volume up. Or hope xda can send a memo to their rom agents to default volume up. Its 20 million users out there in the galaxy two world. Crying for help. with this particular problem. Yes it's not hardware problem . its software problem. Proven.
What's up with that? Even with headphones plugged in the notification sounds go through the external speaker?
Silliness.
Buuuuuuump no one?
Sent from my Nexus 7 using Tapatalk 2
I would like to know the answer to this as well, my previous HTC when headphones are plugged in all sounds including notifications went through them, yet the S3 sends notifications to the external speaker, surely this is a bug?
It's absurd and not the only Samsung phone that does it. The thing that strikes me as odd is there aren't many people that seem to care about it. Google searches hardly brings up **** and this thread has gotten like 60 views but 1 response...which is you with the same question.
My Galaxy Nexus didn't have this problem. Annoying as fuc-
i'm guessing most people put their phones to silent while listening to music. that's what i do.
SexyIceCream said:
i'm guessing most people put their phones to silent while listening to music. that's what i do.
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Click to collapse
That's ok, but when your phone is in your pocket how do you know if you have a text/email unless you put it on vibrate?
On the top screen of your phone you will see a small i which stands for notification, i dont know whats it called but the settings menu on top of your phone drag it down and click notifications then the letter i will disappear now all notifications will alert you normally via sound like call and texts.
Sent from my GT-I9300 using xda app-developers app
boohoo2u said:
That's ok, but when your phone is in your pocket how do you know if you have a text/email unless you put it on vibrate?
Click to expand...
Click to collapse
oops i meant i put it to vibrate. however if u do this there will be a slight pause in the music when a notification comes in(i think it only applies to certain functions like sms. whatsapp nofs dont pause my music)
I can't believe no one cares about this... I still want to hear my notifications over my headphones... Work email, personal email, specific ringtones for individual calls and texts... the list goes on. I've owned Mostly HTC, but even my Palm Pre and older Sanyo phones were smart enough to mute the external speaker when connecting headphones.
Bizarre.
I don't know if this has been explained prior to my response. Notifications work fine over blue tooth.
ukiddinmeright said:
I don't know if this has been explained prior to my response. Notifications work fine over blue tooth.
Click to expand...
Click to collapse
+1
Sent from my GT-I9300 using xda premium
The issue was never Bluetooth. The problem is, you can have you headphones plugged in while sitting in the library, and if you get a notification, it will blast the entire room. Similarly, if you are in your car, the notifications don't make it to your aux port, and also, if you use the aux port, Bluetooth will not play the audio simultaneously. That's crap. On CM-based ROMs this works just fine. Definitely not a hardware issue. Sure sucks for people who use hands free kits in their cars
Same issue here with the external speaker not being muted when earphones plugged in, and unlike previous comments, issue persists when using bluetooth. Currently using Omega v32.1.
This problem affects my Galaxy Note 2 as well. Wow. How does no one else care about this? I don't understand why people would put their phone on silent just because they are listening to music. CM10 sort of fixed this issue on my GS3, but I can't use that on the gn2 because of all the custom stylus integration.
It's definitely an android thing and I can't believe that in almost 2 years since it's been logged, no traction appears to have been made.
Did a quick search through the developer forums to see if anyone has made a mod, but couldn't find anything. Does anyone know, if one the many talented developers on XDA, have done anything here?
EDIT: Turns out there is an app already out there to solve this, but interesting that it's not standard in the OS.
ruskin0611 said:
It's definitely an android thing and I can't believe that in almost 2 years since it's been logged, no traction appears to have been made.
Did a quick search through the developer forums to see if anyone has made a mod, but couldn't find anything. Does anyone know, if one the many talented developers on XDA, have done anything here?
EDIT: Turns out there is an app already out there to solve this, but interesting that it's not standard in the OS.
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Click to collapse
SoundAbout barely works, FYI. I have had major issues after installing this. Sound cutting in and out just using the earpiece.
ScrapMaker said:
SoundAbout barely works, FYI. I have had major issues after installing this. Sound cutting in and out just using the earpiece.
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Click to collapse
Yikes.. Might not use it then. Thanks for the feedback (will do a bit more searching to see if there are other apps that could help).
hmm.. i just realize after reading this thread.. any fix for this issue?
ScrapMaker said:
SoundAbout barely works, FYI. I have had major issues after installing this. Sound cutting in and out just using the earpiece.
Click to expand...
Click to collapse
zharif91 said:
hmm.. i just realize after reading this thread.. any fix for this issue?
Click to expand...
Click to collapse
You could try SoundAbout, but as ScrapMaker states, it may cause issues with the sound cutting in/out using just the earpiece.
I wasn't going to try using it, but have over the last few days and it seems to work ok for me. Give it a go and see if it works (as I haven't been able to find anything else on the play store yet)...
I just got the galaxy note 2 yestersay and noticed the headphine issue today while working on the motorcycle. With the headohines on I can't hear the phone ring or notificationsn. what I hear instead is the music I'm listening to go mute the length of the ringing while anyone around me hears my ringing which comes off a little rude on my part and a bit annoying that it doesn't just ring through the headset.
I'm going over the settings and searching the Web like crazy but not finding an actual solution just work arounds about muting the ringer and/our putting it on vibe, neither of which is what I'm wanting or works for me.
Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
Click to expand...
Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
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Click to collapse
I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
Click to expand...
Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
Click to expand...
Click to collapse
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
Click to expand...
Click to collapse
i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
Click to expand...
Click to collapse
On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Click to expand...
Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
Click to expand...
Click to collapse
Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that
Hi I have a Sony Z2 with upto date software bought in 2014.
All this while for 1 year there was no problem but all of a sudden when im making a Watsup,Skype or Messenger call then I cannot hear the other person clearly nor can the other person hear me. Its having disturbance and the voice is breaking, unlike before.
But when Im making a normal phone call to that same person then the line is clear.
Im facing the problem on my wifi at home and also while using a internet pack.
The calls are being made from Qatar to India. My phone shows internal memory 75% used if that helps.
Ive done the test for diagnostics on the phone and they came out good could hear the audio clearly and the microphone also. While playing music there is no problem.
Ive tried using two headphones and also without them, but still same problem.
Any suggestions please
carl_ton said:
Hi I have a Sony Z2 with upto date software bought in 2014.
All this while for 1 year there was no problem but all of a sudden when im making a Watsup,Skype or Messenger call then I cannot hear the other person clearly nor can the other person hear me. Its having disturbance and the voice is breaking, unlike before.
But when Im making a normal phone call to that same person then the line is clear.
Im facing the problem on my wifi at home and also while using a internet pack.
The calls are being made from Qatar to India. My phone shows internal memory 75% used if that helps.
Ive done the test for diagnostics on the phone and they came out good could hear the audio clearly and the microphone also. While playing music there is no problem.
Ive tried using two headphones and also without them, but still same problem.
Any suggestions please
Click to expand...
Click to collapse
Maybe there's a fault at the other end
Sent from my Xperia Z2 using XDA Labs
Hi,
I am curious to know if anyone else has experienced this issue or if I have been very unlucky to get the same issue on two different phones!
The issue is; when recording video or recording just sound in any sound recorder app, the playback come out very poorly and inconsistent. The sounds wavers in volume and quality, frankly, it's not much use.
To be clear, this is only when playing back recordings made by the user. Audio playback for websites and MP3 is perfectly fine.
I can only find one mention of this when Googling and that was on this forum here https://forum.xda-developers.com/swift-2/help/record-sound-swift-2-t3632541.
This sounds very much like the issue but there was no further mention of it.
Having already returned two, I'm not prepared to go through the stress of dealing with their awful customer service again (had to fall on my sword to Amazon to get the last one replaced only to find it had the same issue).
Given that there are 2,250 reviews for this device on amazon, I would really like to know if anyone else has noticed this? I am assuming, if it IS a firmware fault, then it will be fixed in further updates but it's incredibly annoying as I have what is otherwise a pretty good phone!
I don't use the video function THAT much but I would like the option to do it with decent sound if ever required!
Any feedback on this would be very much appreciated.
(I have previously factory reset the phone and tried the secondary audio codec in the video settings but neither made any difference).
I tried to record some sound yesterday and it came out awfully. Annoying indeed. (oh and my phone was factory reset since upgrading to Nougat)
Now I've never even tried to do this until today (and I've had the phone since spring) so it's not very important to me - but I'll mention it to Wileyfox on a forum where I know they're listening in.
dryhte said:
I tried to record some sound yesterday and it came out awfully. Annoying indeed. (oh and my phone was factory reset since upgrading to Nougat)
Now I've never even tried to do this until today (and I've had the phone since spring) so it's not very important to me - but I'll mention it to Wileyfox on a forum where I know they're listening in.
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Thanks, that would be great. Good to know I'm not the only one! I sent it back to Wileyfox explicitly detailing the fault but all they did was keep it for three weeks and perform a factory reset. Very disappointing. Hopefully, this will be addressed in a future update.
philpott1974 said:
Thanks, that would be great. Good to know I'm not the only one! I sent it back to Wileyfox explicitly detailing the fault but all they did was keep it for three weeks and perform a factory reset. Very disappointing. Hopefully, this will be addressed in a future update.
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Hi Phil, I tried this today in normal circumstances (= not a noisy concert) and it seems to work fine when I just record my voice and footsteps
Was your issue also related to noisy circumstances? That would be a valuable information for Wileyfox.
dryhte said:
Hi Phil, I tried this today in normal circumstances (= not a noisy concert) and it seems to work fine when I just record my voice and footsteps
Was your issue also related to noisy circumstances? That would be a valuable information for Wileyfox.
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Hi, no, the environment makes no difference, I can record me talking or a loud guitar or music from my laptop and they all sound terrible. I will try to upload an example if I am able to on this site.
philpott1974 said:
Hi, no, the environment makes no difference, I can record me talking or a loud guitar or music from my laptop and they all sound terrible. I will try to upload an example if I am able to on this site.
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Or maybe I won't as it's not letting me!