[Q] Phoenix Area 4G Problems -- 5/17 - Thunderbolt Q&A, Help & Troubleshooting

Anyone else in the Phoenix area experience major 4G issues today? I've been getting "Webpage not available" and "Unable to connect to the server" (Sync) errors all morning. Tried restarting my phone a few times, but no luck. Phone shows that it has a 4G signal, but only the Up arrow is lighting up. Just curious if anyone else is having similar problems.
*EDIT* Have also tried turning off mobile network and then back on, but still no luck.
**EDIT #2** Now switched over to 3G and 3G is working ... cant re-capture 4G signal anymore. Looks like another outage.

I only used 4g once this morning to do a speedtest and it went smooth. Other than that I'm leaving it on 3g since I don't receive 4g well in the building I work at.

drew911d said:
I only used 4g once this morning to do a speedtest and it went smooth. Other than that I'm leaving it on 3g since I don't receive 4g well in the building I work at.
Click to expand...
Click to collapse
When you step out to lunch, please try your 4G connection and let me know if you have any luck. I'd appreciate it.

4g is working fine for me. I can access the internet and just ran a speed test.

I'm back up and running on 4G now as well. No idea what the issue was, just glad it got resolved quickly.
What are your 4G speeds usually like? I've been running Speedtest a few times a week and I tend to hit 18Mbps for my down speed, up is usually crap and around 2.3Mbps.

What rom are running? I'm trying the new gingerbread leak but the 4g is slow as all hell...2.5 down only compared to 10-12 running on a froyo radio

jaydizzle333 said:
What rom are running? I'm trying the new gingerbread leak but the 4g is slow as all hell...2.5 down only compared to 10-12 running on a froyo radio
Click to expand...
Click to collapse
Running Das BAMF Remix 1.6.3 with Adryn's 4.4.7 Kernel. I've been switching off between 4.4.7 and Imoseyon's latest kernels as well, but I tend to get a better Linpack score with 4.4.7.
4G speeds seem to be consistent on both ... havent tried the new Gingerbread leaked Radio yet.

I'm stock right now getting around 8.5 mbps down and 2.5 up
Sent from my ADR6400L using XDA App

Related

Still having data connection issues:chicago

Ever since that data outage from 3 weeks ago, me and my wife's thunderbolts have had issues holding 3g/4g connections. The phones willswitch all the way from 4g to no data connection at all during various points in the day. I've tried the mr1 through mr2.5 radios and the issues haven't gone away. Talked to Verizon tech support multiple times and they said they've opened up a trouble ticket to see if its the network or our phones. We stay around Aurora and naperville which are full 4g areas but have had problems in multiple towns. So just wondering if anyone in the Chicago land area or the country for that matter is experiencing the same thing since that outage from a few weeks back.
For reference, I'm running cm7 with mr2 and mr2.5 on my wife's phone. But like I said I've tried different radios already.
Sent from my ThunderBolt using XDA App
You both are running CM7? Does this happen if you are stock?
Is Aurora / Naperville full 4g? I know going north towards Kenosha I lose 4g around Waukegan
Sent from my ThunderBolt using XDA Premium App
connection perfectly stable in north side of chicago. i would simply return the phone to stock and exchange it. maybe a bad sim card. do you have problems sticking only to 3g? or does that work pefectly?
Its been acting up since before I installed cm on our phones. They haven't been the same since the data outage. We've had cm for about a week or so and before that we were running mr1 and mr2 with basic root.
Sent from my ThunderBolt using XDA App
If the phone is fine no need to exchange it just get a new sim. I got thunderbolts for my gf and her brother yesterday and their 4g seemed perfectly stable as I was rooting them the only thing I noticed was it did take a little for 4g to kick in after toggling via lte onoff
Sent from my ThunderBolt using XDA Premium App
sg1dan said:
connection perfectly stable in north side of chicago. i would simply return the phone to stock and exchange it. maybe a bad sim card. do you have problems sticking only to 3g? or does that work pefectly?
Click to expand...
Click to collapse
3g runs fine. And all of naperville and Aurora are 4g. North Aurora is not as far as I know. And I thought about the sim being bad but I don't think that's very likely for 2 phonesphones
Sent from my ThunderBolt using XDA App
Hey rygel411, does this sound like your situation?
1) Boot phone up fresh full reboot
2) Phone grabs a 3g/4g signal instantly and holds it for several hours fine
3) Randomly when you power on the display, you are missing a 3g/4g icon but have full bars
4) Checking under Wireless Network settings, Mobile Networks is OFF and WON'T turn on
5) Reboot solves the problem or Wait approx 2-4 hours and it solves itself randomly without doing anything
Does this sound like your situation? No 3g/4g icons and no data connection, and unable to turn data back on without a reboot or waiting a long time? Cuz if so this is exactly what happens to me and I live in central NJ. I always get perfect 3G signal on all my phones, even in my house. And my data speeds are generally good; 1500-3000kbps on 3G.
I am running MR2 Das BAMF Gingerstripped with Imoseyon's 3.4.0 GB Kernel. It IS related to Gingerbread, as my girlfriends Thunderbolt running full stock does not see this issue at all.
Similar but not exactly, both phones were acting up before I had gingerbread on them
Sent from my ThunderBolt using XDA App
I am in the western suburbs (Oak Park, River Forest) and I don't have any issues at all along the I-88 corridor out to Route 59. That's about as far into Naperville as I drive. 4G the whole way, no dropped calls.
DaRkL3AD3R said:
Hey rygel411, does this sound like your situation?
1) Boot phone up fresh full reboot
2) Phone grabs a 3g/4g signal instantly and holds it for several hours fine
3) Randomly when you power on the display, you are missing a 3g/4g icon but have full bars
4) Checking under Wireless Network settings, Mobile Networks is OFF and WON'T turn on
5) Reboot solves the problem or Wait approx 2-4 hours and it solves itself randomly without doing anything
Does this sound like your situation? No 3g/4g icons and no data connection, and unable to turn data back on without a reboot or waiting a long time? Cuz if so this is exactly what happens to me and I live in central NJ. I always get perfect 3G signal on all my phones, even in my house. And my data speeds are generally good; 1500-3000kbps on 3G.
I am running MR2 Das BAMF Gingerstripped with Imoseyon's 3.4.0 GB Kernel. It IS related to Gingerbread, as my girlfriends Thunderbolt running full stock does not see this issue at all.
Click to expand...
Click to collapse
I'm in Chicago and I do have this same problem from time to time. Over the last couple days it has been better but still happens
davidbudd1 said:
I'm in Chicago and I do have this same problem from time to time. Over the last couple days it has been better but still happens
Click to expand...
Click to collapse
Just wondering but are you on MR2? Because if anything its either that or the ROM, and I am more or less thinking its the radio. Could be why we didn't see this radio OTA yet.
DaRkL3AD3R said:
Just wondering but are you on MR2? Because if anything its either that or the ROM, and I am more or less thinking its the radio. Could be why we didn't see this radio OTA yet.
Click to expand...
Click to collapse
I'm on 2.5, not sure of it's radio related or their network because I had Zero problems before with this configuration.
I was on 2.5. Then I downloaded the cm7 update that dropped a couple of hours ago and I was getting horrendous speeds with it, barely 1mbps. So I downgraded to mr2 and now I'm back between 7 and 13. I'm thinking about downgrading to the froyo radio and installing the cm7 compatible version with it.
Sent from my ThunderBolt using XDA App
I was in Chicago this past weekend and noticed that my data was spacing out a lot. My GF on an un-rooted Tbolt was fine the whole weekend as best as I could tell.
I am on Sense 3.0 MR 2.5 Radio.
clintonroche said:
I was in Chicago this past weekend and noticed that my data was spacing out a lot. My GF on an un-rooted Tbolt was fine the whole weekend as best as I could tell.
I am on Sense 3.0 MR 2.5 Radio.
Click to expand...
Click to collapse
This is exactly my finding, just in New Jersey instead of Chicago. I would like to see explicit details on what exactly happens when you folks lose your data connection, and what happens when you try to toggle certain settings (ie - plane mode, mobile network, etc)
Especially one particular detail. When you lose your data connection, is there a 1x icon in the notification bar, or are there NO icons next to your signal. That will determine if we're having a connection problem to Verizon, or if our ROM's/Radio's are the culprit.
DaRkL3AD3R said:
This is exactly my finding, just in New Jersey instead of Chicago. I would like to see explicit details on what exactly happens when you folks lose your data connection, and what happens when you try to toggle certain settings (ie - plane mode, mobile network, etc)
Especially one particular detail. When you lose your data connection, is there a 1x icon in the notification bar, or are there NO icons next to your signal. That will determine if we're having a connection problem to Verizon, or if our ROM's/Radio's are the culprit.
Click to expand...
Click to collapse
I have the same exact problem as the OP. I live in Wheaton, work in Carol Stream and go to Chicago every weekend because my girlfriend lives there. 4G and 3G CONSTANTLY go in and out when trying to use them. The 4G icon diappears and then reappears. It doesn't switch over to 3G or 1X. The icon just disappears, displays full bars for a second in grey, 4G icon comes back in grey with 1-2 bars in grey and then goes green after 10-20 seconds or so. It's so ****ing annoying.
I'm running the latest CM7 build with 0223r radio. I've tried MR2 and MR 2.5 and have no luck. It's driving me nuts. It's not CM7 either. I was running rooted stock and it was doing the same thing.
I was getting symptoms like it was shutting on and off. Mine works fine with no changes in the Tampa area.
BAMF THUNDERBOLT
dbisch said:
I have the same exact problem as the OP. I live in Wheaton, work in Carol Stream and go to Chicago every weekend because my girlfriend lives there. 4G and 3G CONSTANTLY go in and out when trying to use them. The 4G icon diappears and then reappears. It doesn't switch over to 3G or 1X. The icon just disappears, displays full bars for a second in grey, 4G icon comes back in grey with 1-2 bars in grey and then goes green after 10-20 seconds or so. It's so ****ing annoying.
I'm running the latest CM7 build with 0223r radio. I've tried MR2 and MR 2.5 and have no luck. It's driving me nuts. It's not CM7 either. I was running rooted stock and it was doing the same thing.
Click to expand...
Click to collapse
i only see this problem while tethering. if i try too many connections (open windows at same time) the 4g disappears for a second or two then it comes back. other than that (chicago north side) my 4g has been flawless. never switched to 3g either.
mobile connection issues on HTC Thunderbolt
Hi,
Did anyone ever figure out connection issues with HTC Thunderbolt? I have the exact issue that DaRkL3AD3R discussed in July.
My Thunderbolt just started doing almost the identical thing as he posted. Can't get on internet unless I wait, boot, whatever - almost identical to what you stated. Connection seems to be connected but it is not. I am new to "messing" around with my phone but this cuased me to root and boot but still on the Gingerbread os. It is driving me batty! It started about Mar 25 or so and I thought booting would help. Do you know if it may be the radio and are there other versions I can try? Someone mentioned new PRI version? Thanks for any pointing in the right direction!

4G outage in LA?

Hi guys, I recently flashed BAMF1.8 and MR2. It was working pretty well yesterday, but today I have no 4G at all and 3G seems to drop in and out at random. Sometimes, I don't even have 1x. Does anyone else have this problem? Is it a network issue or did I royally screw something up? Thanks!
im having the same problem i was using bamf sense 3.0 RC4 for a few days nd my mobile just stopped working. two days of flashing roms and radios i still got nothing verizon gave me a new sim nd still nothing i havent tried going back to stock, is that what i should do nd try to get a new phone? after trying to activate my phone online i have 1x now but i did have a few minutes of 3g/4g then nothing again HELP PLEASE!!!
I saw this same exact issue on Das BAMF Gingerstripped and it was really freaking annoying. The fastest solution was a reboot, but it was possible to wait it out until data comes back.
Another thing I started to play with before I flashed to CM7 was using Plane mode as a way to re-engage Mobile Networks (3G + 4G) to get data back. It worked sometimes, but other times nothing. So far running about 24 hours on CM7 and have not had this issue yet, where as on Gingerstripped BAMF I was seeing this problem daily.
I also just flashed the newest radio (1.70) and will see how that works. I'm hoping I just don't see this issue again at all, don't care if its due to CM7 or the radio. I just don't want to deal with it anymore.
Going to airplane mode and back didn't do anything. I guess its a problem with my phone then.
After disabling LTE completely, my phone works perfectly on 3G. Does anyone else in LA have 4G issues? I've flashed a bunch of roms and radios to no avail. I just want to know if I should keep tinkering or sleep on it. Thanks!
lolipear said:
After disabling LTE completely, my phone works perfectly on 3G. Does anyone else in LA have 4G issues? I've flashed a bunch of roms and radios to no avail. I just want to know if I should keep tinkering or sleep on it. Thanks!
Click to expand...
Click to collapse
try going to a verizon store and see if their 4G devices work properly. at least that'll let you know if the network has issues.
ZIP = 90024
I've had no problems with 4g in northwest LA today. I'm Vanilla Bean's latest release on a froyo radio (can't remember which one, but it isn't the one that was leaked today)
I'm in ZIP 90007 and what's been happening is my phone seems to be connecting to 4G, but it doesn't work and just sits there. =\
It was stolen by Mexicans.
Sent from my ThunderBolt using Tapatalk
i got 4g in 91745....all day long..today at least
oh yeah...i'm running bamfsense3.0 rc4 with the latest radio.

802 radio and 4g

has anyone had this same problem...
I was on 2.5 and getting crazy 4g speeds then switched to 802 and now my 4g is so slow. Seemed to happen when i switched to 802. I run SHIFTS3NS3 rom.
any ideas? I believe i cannot be on 2.5 with SHIFTS3NS3
thanks
chef2 said:
has anyone had this same problem...
I was on 2.5 and getting crazy 4g speeds then switched to 802 and now my 4g is so slow. Seemed to happen when i switched to 802. I run SHIFTS3NS3 rom.
any ideas? I believe i cannot be on 2.5 with SHIFTS3NS3
thanks
Click to expand...
Click to collapse
im not thrilled with the new leaked radio.
I switched to 802 radio from stock on my Tbolt. Performance seems about the same with 5-8 MB down, and 2-4 MB up.
Adr leaked an unreleased radio on the bamf forums. Best radio I've ever used. Pulling mid 20s on d/l consistently and o haven't dropped signal yet.
Sent from my ADR6400L using xda premium
chef2 said:
has anyone had this same problem...
I was on 2.5 and getting crazy 4g speeds then switched to 802 and now my 4g is so slow. Seemed to happen when i switched to 802. I run SHIFTS3NS3 rom.
any ideas? I believe i cannot be on 2.5 with SHIFTS3NS3
thanks
Click to expand...
Click to collapse
I don't think it's the radio. Just pulled 32mb/s down on speakeasy.net. This is also the most stable radio I've used, and that's saying a lot...I'm in NYC, where data stability is terrible for 4G. I do switch over to 3G more than I'd like, but if the alternative is no data at all, I'm ok with 3G sometimes.
Quantify I am in NYC also. In queens. It's been better latley. I got a 23dl and 9ul the other day at my sons soccor field.
Sent from my ADR6400L using XDA Premium App
where i live there's no 4G yet, but been visiting family in an area where there is 4G and on the 802 radio(have tried latest synergy, shiftao5p, das bamf, gingeritis 3d) and it will show full bars. anytime i try to download something wether it's off the net, torrent, etc... it averages 1 - 2Mbps... at night it will go up to 3Mbps.
i have not tested another radio yet, but if i have time before i go back home i will.
[EDIT]: ok i changed to CM 7 and put the 2.5 back on and now it's averaging between 3 - 5Mbps download... so definitely an improvement from before.

[Q] 4G issues on rooted phone.

My 4g is not coming on a "fringe" areas anymore, and when I am in the heart of a 4g market, it cuts in and out. It will show 4g on the notification bar, but will not connect to the internet, or will just show an upload arrow. It will eventually work if left along for a few mins, but then cut out or freeze again.
I've been rooted since July, and this is the first time i've had these kinds of problems.
I'm currently running BAMF Forever 1.0.5. I don't believe it to be a ROM issue, b/c i have since flashed other ROMS just to test, and still have the same connection problems.
I have pulled the Battery and sim, and made sure the battery door was on properly. I have tried every GB radio out there, and have not been able to fix it.
My big question: Is this a hardware problem, or could it be a bad sim, or something else?
Since my phone is rooted, how exactly would i go about discussing my 4G issues with Verizon? Would it just be best to nandroid my ROM, and install a rooted version of stock? Can i call and ask for a new SIM over the phone, or will i have to go into a store?
My phone is still usable, as the 3G works fine, but I would like to try and figure out a way to get 4G operational again.
If you've read this far, Thanks.
-Sched
what version radio are you using?
fugazzi69 said:
what version radio are you using?
Click to expand...
Click to collapse
2.11.605.0
Schedonnardus said:
2.11.605.0
Click to expand...
Click to collapse
did you go from rooted stock rom to the Das Bamf Forever gb rom without flashing a new radio? there are links in the development forum to the new 802 radios that i would recommend. i'm using that with shiftao5p and 4g is running great.
I am having issues with 4g in my area too. It was just turned on in my area a couple days ago, but I live in the heart of the area and get nothing but 3g. In certain areas while I'm driving I've noticed that it will connect to 4g, but not for long and when i have been able to do a speed test it has only been around 5 meg down which doesn't sound right.
I'm using the latest gingeritis 3d and have tried all sorts of different radios. I've pulled the battery and the sim card and no dice.
Does it just take a little time for them to get everything working and then the coverage will be what its supposed to be?
Sent from my ADR6400L using XDA App

[Q] 3g and 4g gone, only 1x

I havent done anything to my phone lately and besides just having roms on it...so i my 3g and 4g data is now gone and i get 1x signal. The signal alternates from 1x to no signal at all. This http://forum.xda-developers.com/showthread.php?t=1457659 is what i got on my phone right now and i got the radios installed and i still get 1x. At one point 3g showed up, but its really slow. So my question is, how can i fix this network problem?
ps. i have been struggling with this for 2 weeks and ive decided to try and fix it, but no luck
edit: ive taken the battery out and luck either, i also found a thread on how to fix the problem but it didnt help
i too have had this problem for 5 days now. i have been thinking of flashing the phone again to see if it would fix it.
Well i got some signal now, i went ahead and just added another ROM. I get signal every now and then, but i think i would have been better off with just constant 1x signal, instead of having no signal at all then some 3g coverage (really slow for some reason).
I just rooted my girlfriend's Thunderbolt last night and I'm having this same issue.
I had to roll back her latest OTA update and go back to 2.11.605.0 and then run Revolutionary. Since I rolled back her software, though, I've had the 1x signal issue. I assumed that installing the new ROM would fix this (BAMF Forever 1.10).
I've installed BAMF after using Superwipe, and everything runs smoothly. It's a great ROM. However, I can't get anything above 1x signal.
I've done the trick using ##778 and changing the Rev. A setting...no dice (and from what I've read, this is better in areas with no 4G. I live in Brooklyn, so I definitely want the 4G LTE).
I've tried the MR4 radio released just a few days ago, the radio from 2.11.605.9 OTA, and the MR3 radio. Same problem. I guess I'm going to try out the remaining radios I haven't touched, but I honestly don't think that will do anything.
Does anyone have any suggestions??
webbiam said:
I just rooted my girlfriend's Thunderbolt last night and I'm having this same issue.
I had to roll back her latest OTA update and go back to 2.11.605.0 and then run Revolutionary. Since I rolled back her software, though, I've had the 1x signal issue. I assumed that installing the new ROM would fix this (BAMF Forever 1.10).
I've installed BAMF after using Superwipe, and everything runs smoothly. It's a great ROM. However, I can't get anything above 1x signal.
I've done the trick using ##778 and changing the Rev. A setting...no dice (and from what I've read, this is better in areas with no 4G. I live in Brooklyn, so I definitely want the 4G LTE).
I've tried the MR4 radio released just a few days ago, the radio from 2.11.605.9 OTA, and the MR3 radio. Same problem. I guess I'm going to try out the remaining radios I haven't touched, but I honestly don't think that will do anything.
Does anyone have any suggestions??
Click to expand...
Click to collapse
Ok I take this all back, she tells me her phone now reads 4g lte with full service. Looks like jumping across a few cell towers did the trick.
Sent from my SPH-D710 using xda premium
fdp55 said:
I havent done anything to my phone lately and besides just having roms on it...so i my 3g and 4g data is now gone and i get 1x signal. The signal alternates from 1x to no signal at all. This http://forum.xda-developers.com/showthread.php?t=1457659 is what i got on my phone right now and i got the radios installed and i still get 1x. At one point 3g showed up, but its really slow. So my question is, how can i fix this network problem?
ps. i have been struggling with this for 2 weeks and ive decided to try and fix it, but no luck
edit: ive taken the battery out and luck either, i also found a thread on how to fix the problem but it didnt help
Click to expand...
Click to collapse
have you tried using different radios? This solved my issue. I had to go though 3 radios to find the right one, but it worked.
Sent from my SPH-D710 using xda premium

Categories

Resources