[Q] Update failed...help needed!!! - Thunderbolt Q&A, Help & Troubleshooting

Hey guys I need your help asap!!!
I already rooted my HTC Thunderbolt but I'm still fairly new to all of this. I was going through my phone and I seen that I had a firmware update available so I decided to start it up. I thought it would be a quick and easy update so started the update and left the room. I came back 2 hours later and my thunderbolt had a black screen with a exclamation mark inside of a triangle to the left of a little android guy. I couldn't leave that screen unless I pressed the power button and volume keys at the same time. Once rebooted everything looks normal, and everything begins to load up but only 10 secs later my phone begins to power down again and I have no control of it. Once powered down, a loading droid comes up as if something is starting to download, but once the loading bar reaches the middle of the status bar, the image I mentioned earlier comes up again.
If it helps the last two things I have changed on my thunderbolt was I flashed Lean Kernel extreme and installed Launcher Pro....Any help is appreciated, I just hope I didn't do what I think I did (bricked it)

Hardknocks82 said:
Hey guys I need your help asap!!!
I already rooted my HTC Thunderbolt but I'm still fairly new to all of this. I was going through my phone and I seen that I had a firmware update available so I decided to start it up. I thought it would be a quick and easy update so started the update and left the room. I came back 2 hours later and my thunderbolt had a black screen with a exclamation mark inside of a triangle to the left of a little android guy. I couldn't leave that screen unless I pressed the power button and volume keys at the same time. Once rebooted everything looks normal, and everything begins to load up but only 10 secs later my phone begins to power down again and I have no control of it. Once powered down, a loading droid comes up as if something is starting to download, but once the loading bar reaches the middle of the status bar, the image I mentioned earlier comes up again.
If it helps the last two things I have changed on my thunderbolt was I flashed Lean Kernel extreme and installed Launcher Pro....Any help is appreciated, I just hope I didn't do what I think I did (bricked it)
Click to expand...
Click to collapse
Tried a factory reset?

It doesn't give me time to get to my Rom manager

You are rooted so u shouldnt have done that update...

hold the power button and the volume down button at the same time...see if you can boot into recovery....

damn...so what do you suggest???

read my post # 5

yeah when I do that I just reboot back to the phone again then 10secs after Im rebooted, it says "powering down" and gives me the same exclamation mark inside the triangle and the little android guy next to it

Hardknocks82 said:
yeah when I do that I just reboot back to the phone again then 10secs after Im rebooted, it says "powering down" and gives me the same exclamation mark inside the triangle and the little android guy next to it
Click to expand...
Click to collapse
when you hold down the power button and volume down and it reboots....doesn't it go to a white screen? I beleive it says recovery in blue......if you use the volume down to highlight it...then press the power button.....it should reboot into recovery.......

alright I just turned it off and I pressed the power button and the volume down....the white screen came up and its now asking me if I want to start update. If I press the "no" option I should be good right? I just want to make sure before I do anything else

Hardknocks82 said:
alright I just turned it off and I pressed the power button and the volume down....the white screen came up and its now asking me if I want to start update. If I press the "no" option I should be good right? I just want to make sure before I do anything else
Click to expand...
Click to collapse
what you have to do....is let the phone reboot normally.....then when the phone bbot up...connect to your computer.....delete the radio file on your SD card...it will say something like PG51....zip...then hold the power button and volume down.....then it will not ask you for an update when it reboots...then you can go and highlight recovery...

Do you think it will be just as effective if I took my sd card out and just deleted that file you mentioned?? because seeing that my phone turns off after only a few secs of it being rebooted I dont have enough time to syc it to my computer

Hardknocks82 said:
Do you think it will be just as effective if I took my sd card out and just deleted that file you mentioned?? because seeing that my phone turns off after only a few secs of it being rebooted I dont have enough time to syc it to my computer
Click to expand...
Click to collapse
that will work!!! take out the card...delete the radio file....should be PG51xx.zip...put it back...hold power button and volume down button...phone reboots into white screen...use volume button to highlight recovery...then push power button....phone will reboot into recovery.....

also..save the file that you are deleting off the sd card...you will need to reinstall after you restore the rom you want...

okay so I guess I ended up doing it the hard way but its cool I guess...
basically I held the volume down button and then pressed and held the power button until hboot comes on like you said but it didn't allow me to select anything other than "yes" or "no" to continue the update or not. It will check the file, then ask if I wanted to update. I pressed volume up for yes. After update, I pressed power to reboot.
After pressing the down key to stop the update, and I seen that it didn't work after 5 or 6 tries (because it just rebooted and did nothing), I just pressed the volume up.
Once it rebooted after I pressed the volume up key it restored my phone like the first day I got it. its a little annoying because now I have to download everything again but at least its not bricked
Thanks a lot man, I completely appreciate your time and effort...

glad you
Hardknocks82 said:
okay so I guess I ended up doing it the hard way but its cool I guess...
basically I held the volume down button and then pressed and held the power button until hboot comes on like you said but it didn't allow me to select anything other than "yes" or "no" to continue the update or not. It will check the file, then ask if I wanted to update. I pressed volume up for yes. After update, I pressed power to reboot.
After pressing the down key to stop the update, and I seen that it didn't work after 5 or 6 tries (because it just rebooted and did nothing), I just pressed the volume up.
Once it rebooted after I pressed the volume up key it restored my phone like the first day I got it. its a little annoying because now I have to download everything again but at least its not bricked
Thanks a lot man, I completely appreciate your time and effort...
Click to expand...
Click to collapse
glad you got it...but all you had to do is delete the PG51..zip file off your SD card and you would have been able to reboot into recovery...if you have the P51...zip file on your phone.....it will ALWAYS ask you to update....

For the record, when that black screen with the exclamation mark comes up, you are in recovery. All you had to do was press menu. I just made this same mistake like a noob, now I gotta wait until my lunch break to fix it.

This is a pretty common mistake

Related

[Q] Starting RSD protocol support issues

Ive been messing around with this for a few days now with no luck.
My was acting sluggish a few days back so i restarted it. Well low and behold Im getting the "Starting RSD protocol support" message on top of the dual core logo now.
I've searched around, and have have tried all i can think of. I have SBFed the phone multiple times, using the tutorial here, with no luck.
After SBFing the phone it just returns to the same state.
The battery IS fully charged, so we can rule that out. Maybe, just maybe, the volume toggle is stuck but it clicks up and down with no issues.
Anyone have any ideas? Ive been pulling my hair out on this one. Phone is on Verizon prepaid so its grandfathered in at 95/month UNLIMITED data , and they dont seem to willing to let me switch back to my Droid X or anything else for that matter.
Thanks in advance for anyone with ANY ideas or suggestions.
edit as a side note i have been rooted for 6 months no issue/and am on Eclipse. I had not changed any settings in a few months and had not installed any apps in a few week. This was pretty out of the blue.
My first thought (before I read you had this thought also) was that your volume up button might be stuck. Or the trigger inside anyway. If thats the case, you will probably have to find a way to get that button off but I have no idea if thats possible without breaking your phone. Other than that, I dont know what else could cause it. Especially if you SBF and it still does it.
Try this to see if you have a faulty volume button. Turn the phone off and turn it back on while holding the volume DOWN button. I forget what the first option is but it will say something at the top. first of all, if your volume button is stuck in the up position, it might start whatever the first option is. If not, press the volume down button until you get to Android Recovery. Then press up. If you do this, I'm guessing your volume up button is working as it should. Pressing up will start the recovery. When you see the triangle image, press volume up and volume down at the same time. try wiping cache and data and restart and see if that does anything.
jsgraphicart said:
My first thought (before I read you had this thought also) was that your volume up button might be stuck. Or the trigger inside anyway. If thats the case, you will probably have to find a way to get that button off but I have no idea if thats possible without breaking your phone. Other than that, I dont know what else could cause it. Especially if you SBF and it still does it.
Try this to see if you have a faulty volume button. Turn the phone off and turn it back on while holding the volume DOWN button. I forget what the first option is but it will say something at the top. first of all, if your volume button is stuck in the up position, it might start whatever the first option is. If not, press the volume down button until you get to Android Recovery. Then press up. If you do this, I'm guessing your volume up button is working as it should. Pressing up will start the recovery. When you see the triangle image, press volume up and volume down at the same time. try wiping cache and data and restart and see if that does anything.
Click to expand...
Click to collapse
Yeah, I should have included that, it wont go into recovery by pressing the down button while turning on. Guess it might be the actual switch. Anyone have any ideas on that?
edit And suprise if you hold the up button while turning on you get the RSD support msg! (if its working properly) Its gotta be something hardware at this point. i hope not...
Yeah, if you hold Up while powering on, it will start RSD automatically. If you hold down, it gives you other options to scroll through. It could very well be hardware related if that isnt working. Unless someone else has anything else to say about it.

[Q] S3 keeps restart itself

i got s3, suddenly it started to reboot itself all the time, what i see is only the samsung logo and then black, and samsung again.
the funny thing is that when i put the battery in, it automaticly start with this loop.
during the loop, when i press home+volume up, i can see the cwm screen for two seconds, and then it reboot again.
if i press home+voulume down, i see the warning in the stock recovery, but when i press volume up, nothing changed, and eventually after two seconds it reboots again.
i tried to connect it to my pc, but it dosen't show it in device manager, and have no indication that i connected it.
also, when i connect it the charger, i see circle, and then a battery for a brief second, and then the circle again.
is it simple hardware problem (stuck power button? even though it seem okay, but it may explain the automatic turn on), or half SDS?
anyway, are there any recommondations? i have'nt flashed it recently or anything like it.
kkffiirr said:
i got s3, suddenly it started to reboot itself all the time, what i see is only the samsung logo and then black, and samsung again.
the funny thing is that when i put the battery in, it automaticly start with this loop.
during the loop, when i press home+volume up, i can see the cwm screen for two seconds, and then it reboot again.
if i press home+voulume down, i see the warning in the stock recovery, but when i press volume up, nothing changed, and eventually after two seconds it reboots again.
i tried to connect it to my pc, but it dosen't show it in device manager, and have no indication that i connected it.
also, when i connect it the charger, i see circle, and then a battery for a brief second, and then the circle again.
is it simple hardware problem (stuck power button? even though it seem okay, but it may explain the automatic turn on), or half SDS?
anyway, are there any recommondations? i have'nt flashed it recently or anything like it.
Click to expand...
Click to collapse
can you enter recovery mode?(yes= factory reset). can you enter download mode?(what does it say under product name?)
sriram231092 said:
can you enter recovery mode?(yes= factory reset). can you enter download mode?(what does it say under product name?)
Click to expand...
Click to collapse
as i wrote before, i can enter to both recovery modes (volume up or volume down) for something like two seconds, i can't do anything in it.
if i try to get to download mode (home and volume down) i see the warning, but either i press volume up or down, it reset itself.
kkffiirr said:
as i wrote before, i can enter to both recovery modes (volume up or volume down) for something like two seconds, i can't do anything in it.
if i try to get to download mode (home and volume down) i see the warning, but either i press volume up or down, it reset itself.
Click to expand...
Click to collapse
what is the warning you see?
sriram231092 said:
what is the warning you see?
Click to expand...
Click to collapse
the regular, about flashing custom roms, if i want to continue press volume up, restart, volume down.
either way, it restarts.
any way it is the power button stuck in 1 mode?
If phone starts on battery insertion, before you push the button then yes, power button is shorted out.
kkffiirr said:
i got s3, suddenly it started to reboot itself all the time, what i see is only the samsung logo and then black, and samsung again.
the funny thing is that when i put the battery in, it automaticly start with this loop.
during the loop, when i press home+volume up, i can see the cwm screen for two seconds, and then it reboot again.
if i press home+voulume down, i see the warning in the stock recovery, but when i press volume up, nothing changed, and eventually after two seconds it reboots again.
i tried to connect it to my pc, but it dosen't show it in device manager, and have no indication that i connected it.
also, when i connect it the charger, i see circle, and then a battery for a brief second, and then the circle again.
is it simple hardware problem (stuck power button? even though it seem okay, but it may explain the automatic turn on), or half SDS?
anyway, are there any recommondations? i have'nt flashed it recently or anything like it.
Click to expand...
Click to collapse
Try leaving the battery out overnight/long time, it helped when I got my phone stuck in a bootloop. But that was due to oc/uv...did you try something risky, causing it to bootloop?
no, it was in regular use, nothing risky.
yesterday i dissassembled it and checked with multimeter, it seem that the power button shorting the circuit, so i ordered a new one, going to be a surgical operation...
Hi everybody,
3 months with this pb, i try all things in the internet:
finaly i found the sol;
after installation OMEGA v50.1 all things ok, no restarts!
http://forum.xda-developers.com/show...77&postcount=4
can you please post the full thread URL? I have the same problem, and I need to send my phone back to T-Mobile, trying to save the pictures/videos!
same problem ! Any soluttion?
darsov said:
same problem ! Any soluttion?
Click to expand...
Click to collapse
Problem solved just replace old power button and no problem! cost me less than 10 Euro

[Q] nexus 4 stuck in boot loop, wont go into recovery mode

alright, so today at school we were gonna practice this thing that required music. the music was on my phone, but it was loud in the room so i installed the sound binaries from pimp my rom. when the option popped up asking if i wanted to wipe cache or...i cant remember...something about devs...or dvk or dv something lol, i didnt really know what the 2nd one meant, so i didnt choose one, i just clicked ok (Im really smart cant you tell) so it flashed the stuff, blah blah blah, then it booted up, and started the "android is upgrading optimizing the apps", etc. then, it said "starting apps." it did this for about 15 minutes. nothing happened, so being the smart person i am i powered it down by holding the power button. now it stays on the X infinitely and when i try to go into recovery mode, it vibrates but stays on the x (i let go of the power+volume up+volume down after it vibrated.) about 15 seconds later it vibrates again, and then 20 seconds later, it boots up to a black screen that says "complete action using Gmail, go sms pro, or drive (google drive.) If i tap on anything, it gives me the message "unfortunately, android system has stopped" if i click report or ok, it immediatly goes to the X screen again. also, whenever i power it down, it starts back up again even though i didnt press anything. the only way to turn it off is to hold power+volume down, and in the few seconds the screen turns off, hold down power+vol up+vol down. i cant get it to go into fastboot either using N-Cry toolkit, but i only waited for it to work for about 1-2 minutes untill i cancelled.
It is a nexus 4, running akop milestone 1, android 4.2.2.
rooted with N-Cry toolkit.
Please help me out guys! it took me forever to save for this phone, and dont reply to me like "you should of been patient" yeah i know! just tell me how to fix it! :crying:
nexus 4 wont boot or go into recovery or do anything (FIXED!)
swagmaster420 said:
alright, so today at school we were gonna practice this thing that required music. the music was on my phone, but it was loud in the room so i installed the sound binaries from pimp my rom. when the option popped up asking if i wanted to wipe cache or...i cant remember...something about devs...or dvk or dv something lol, i didnt really know what the 2nd one meant, so i didnt choose one, i just clicked ok (Im really smart cant you tell) so it flashed the stuff, blah blah blah, then it booted up, and started the "android is upgrading optimizing the apps", etc. then, it said "starting apps." it did this for about 15 minutes. nothing happened, so being the smart person i am i powered it down by holding the power button. now it stays on the X infinitely and when i try to go into recovery mode, it vibrates but stays on the x (i let go of the power+volume up+volume down after it vibrated.) about 15 seconds later it vibrates again, and then 20 seconds later, it boots up to a black screen that says "complete action using Gmail, go sms pro, or drive (google drive.) If i tap on anything, it gives me the message "unfortunately, android system has stopped" if i click report or ok, it immediatly goes to the X screen again. also, whenever i power it down, it starts back up again even though i didnt press anything. the only way to turn it off is to hold power+volume down, and in the few seconds the screen turns off, hold down power+vol up+vol down. i cant get it to go into fastboot either using N-Cry toolkit, but i only waited for it to work for about 1-2 minutes untill i cancelled.
It is a nexus 4, running akop milestone 1, android 4.2.2.
rooted with N-Cry toolkit.
Please help me out guys! it took me forever to save for this phone, and dont reply to me like "you should of been patient" yeah i know! just tell me how to fix it! :crying:
Click to expand...
Click to collapse
EDIT:
OH THANK SWEET BLACK BABY JESUS I GOT INTO RECOVERY MODE LOL
i was doing it wrong.
i powered off, and held vol up/down and power at the same time.
it worked when i held vol up/down for a few secs then added power button, got to fastboot mode, then recovery.
now hopefully i can fix it without wiping my phone.
im gonna restore a nandroid i made a few days ago.
sorry if this is considered spam, this is literally the first time i have ever posted on any forum ever.
the swagmaster420 never gives up.

Kernel crash

MY KERNEL CRASHED. I was minding my own buisness, downloading 6 or so apps (probably not a good idea) and then i opened on of the apps (called unpossible. my phone's (LG Optimus G E970) screen went black and suddenly i was looking at a screen with the text at the top saying "Kernel Crash!"
the whole screen is black except for the white text.
the only options are to go into download mode, reboot, and fast reboot using the volume up key, volume down key, and power buttons respectfully. i tried each one and nothing so far has happened. personally i think this is REALLY BAD and it should be fixed.
SO FREAKING HELP ME. would the full text help? please help me :crying::crying::crying::crying:
My rom is MIUI 4.3.something and it says something like demigod crash handler. I have Philz touch recovery installed.
No big deal unless it happens repeatedly. Volume key functions are reversed from what it says on the screen. I think it says volume down to reboot iirc. Hit volume up.
dandrumheller said:
No big deal unless it happens repeatedly. Volume key functions are reversed from what it says on the screen. I think it says volume down to reboot iirc. Hit volume up.
Click to expand...
Click to collapse
lol I've pressed every button but nothing has happened. IT IS A BIG DEAL! don't question it. any more suggestions? :fingers-crossed:
Ok never ran into one that wouldn't reboot. Can you get it to force-reboot by holding the power button for 10 seconds or so?
dandrumheller said:
Ok never ran into one that wouldn't reboot. Can you get it to force-reboot by holding the power button for 10 seconds or so?
Click to expand...
Click to collapse
It worked! Thank you!!

Question Sideload Issue

Sideloading latest update to Pixel 6, got to "reboot" phase and rebooted. This time another "reboot" option came up "cancel, latest update failed to complete". Without thinking I "rebooted" and now have a phone sitting here with a black screen and the word "Google" in bright colors. It has been this way for over an hour and doesn't respond to any button presses.
1st time in this situation - suggestions appreciated - 1st time posting here - hope I did it right
Enter recovery and flash the full factory image using adb.
Hold power button for about 30 sec.
Thanks for the replies
Phone seems to be locked - no response from any button, or button combo pushing - have tried all.
I think this phone is bricked
BChat said:
Thanks for the replies
Phone seems to be locked - no response from any button, or button combo pushing - have tried all.
I think this phone is bricked
Click to expand...
Click to collapse
I think you have to hold the power button until it hurts your finger. That's what I have to do on my Fossil to get it to come back on when it dies. Make sure it's plugged in also.
I held the power button and several other button combos - nothing - phone is dead - new one ordered - thanks for the replies.
BChat said:
I held the power button and several other button combos - nothing - phone is dead - new one ordered - thanks for the replies.
Click to expand...
Click to collapse
Mine was sitting at the Google screen yesterday too after flashing some modules, this is the only way I got out of it and into fastboot. Might be too late for you but maybe it helps someone else since JUST holding Power Up doesn't do anything.
Power + volume up should shut it down
When the screen goes black press power and vol down, that'll bring you to bootloader.
When it was at the "GOOGLE" screen I tried power + volume up, power + volume down, just power, just volume up, just volume down - nothing.. At this point I declared the phone dead and took the screen off . This was my 1st time taking a cell phone apart.
I appreciate all the replies I got to my situation, lots of knowledge on this forum

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