[Q] Data Hanging? - Atrix 4G Q&A, Help & Troubleshooting

So just as the title says, a few days ago my data just stopped working. it will show H+, but it won't have the bars underneath or anything. I literally try everything, and sometimes it works and then just disappears again.
I got so frustrated today with it that I flashed down to 1.5.7 then OTA'd to 1.8.3 and guess what..it's still doing it!
Another frustrating thing about it is that I can't receive pictures or anything. I'm very close to going back to my iphone 4. Has this been happening to anyone else?

i have this problem too and like you i tried everything with fail.
maybe it's your apn settings?

i've reset them twice, and it still doesn't do anything. i'm ready to just exchange it out

this happened when i ****ed up my APN settings.
go to you APN list and then make sure that AT&T US is selected. Wait till it connects to the AT&T cell tower and then restart your phone.
Thats what worked for me.

This is happening to me too, I don't know what else to do I've done almost everything I can, I even restored to factory settings only to find out it would wipe all of my APN settings (I thought it would set them to default, but it just erased everything)
I've now set the APN settings but it still doesn't connect to my data plan. I'm really running out of options, I'm really frustrated.

i have att us hsdpa selected. i'll try just doing att us

What is your baseband? .07P? Or .15P?

badnokia said:
What is your baseband? .07P? Or .15P?
Click to expand...
Click to collapse
I've had this issue...baseband .15P
I'm on the fido network in Canada, it doesn't matter which APN I use

.15. i'm going back to att soon to just exchange it out and hope that fixes it
edit - yep gave me a new phone/sim, still can't access the market from data or receive/send pictures. I'm stumped

well I ended up switching back to my iphone 4, still have my atrix just isn't active.
turns out that I was missing a feature that would have given me full data access vs limited.

Rev1vaL said:
So just as the title says, a few days ago my data just stopped working. it will show H+, but it won't have the bars underneath or anything. I literally try everything, and sometimes it works and then just disappears again.
I got so frustrated today with it that I flashed down to 1.5.7 then OTA'd to 1.8.3 and guess what..it's still doing it!
Another frustrating thing about it is that I can't receive pictures or anything. I'm very close to going back to my iphone 4. Has this been happening to anyone else?
Click to expand...
Click to collapse
happens to me all the time, i use a widgetsoid button to renable it back everytime it goes out.

Related

[Q] CM7 crashed; flashed to stock but... [PLEASE HELP ASAP]

Alright, I rooted my phone and installed CM7 about 3 months ago, and had no problems ever until recently. My phone started force closing the messaging system and my media system. Then, I restarted my phone and it got stuck on the Vibrant screen, before the skateboarding CM7 android. I ended up flashing my phone back to the Samsung Vibrant T-959 stock using ODIN, but since I have Cincinnati Bell, I had to use T-Mobile's stock. My phone works perfectly fine except one thing... I DON'T HAVE DATA! I can't get online or access the market... It says I have no internet connection. Can anyone help me?
If there is something out there that I can use thats better than this T-Mobile stock software, please let me know... I'm open to anything at this point. I just want something stable and clean.
This sounds like the problem I have everytime I flash a Froyo ROM of any sort: I lose my APN.
You can check to see if that happened to you by going to Wireless, Mobile Networks, and checking to see if any APN is needed. If it says something along the lines of "Enter New APN?" or some such (I'm on MIUI at the moment so can't be exact), then your APN got wiped. Cincinnati Bell lists the correct APNs for the Vibrant on their website.
http://cbwportal.wdsglobal.com/phon...31&mobileNumber=&contractId=185&step=phone.vm
Go there, and enter both the WAP and MMS APNs, selecting the WAP one. Also, to curb another common problem, don't enter a Proxy for the WAP. It causes major browser slowdown and you data works just fine if not better without it.
did u try....
Taking the sim card out? Had the same problem, I took the sim out and put back... problem solved.try that
Hey, I'm having the same problem. Mine shows that I am connected and have full bars with 3G or H access. However, when I try to use the browser, gmail, market or any other app requiring data, it says that it fails to connect. I've been struggling with this for a couple of days now. I've already tried removing the sim card and resetting everything. Any help would be awesome, thanks!

[Q] Can't get internet to load?

~So I haven't really seen anyone else with this issue so I don't know how to fix it.
My phone likes to randomly not load things via internet. Mostly happens with ATT Data connections, but sometimes it happens with Wifi as well I believe (hasn't happened with wifi in a long time).
I can try and load a page and it will simply not load a thing for a good while (sometimes hours), then all of a sudden it will load like it's on a 10MB connection.
Happens with the internet browser, facebook, and any internet apps. Really gets annoying when I'm trying to browse the internet
I have tried different APNs to no avail, tried turning wifi on/off, changing all wifi settings, etc.
Anyone got any suggestions? (Maybe I'm just retarded and there's a well-known fix for this... at least I can hope right?)
Thanks
EDIT: It also used to never send MMS until I changed APN's if that makes any difference. Just not sure if its a software/setting issue, or if its hardware that needs to be replaced.
There are two APN settings, one of which is used by MMS. It sounds as if your APN settings might have been wrong at one point. What are your APN settings now?
Are you on a different ROM? Do you use a 3rd party app to disable and enable the data connection (to save power)? I know my app sometimes doesn't turn the data back on, so I have to go in and do it myself.
Is this your first phone with AT&T? If so, where did you transfer form? Did you have a data plan with your previous carrier? Did you buy your phone from Amazon?
Disarmer said:
~So I haven't really seen anyone else with this issue so I don't know how to fix it.
My phone likes to randomly not load things via internet. Mostly happens with ATT Data connections, but sometimes it happens with Wifi as well I believe (hasn't happened with wifi in a long time).
I can try and load a page and it will simply not load a thing for a good while (sometimes hours), then all of a sudden it will load like it's on a 10MB connection.
Happens with the internet browser, facebook, and any internet apps. Really gets annoying when I'm trying to browse the internet
I have tried different APNs to no avail, tried turning wifi on/off, changing all wifi settings, etc.
Anyone got any suggestions? (Maybe I'm just retarded and there's a well-known fix for this... at least I can hope right?)
Thanks
EDIT: It also used to never send MMS until I changed APN's if that makes any difference. Just not sure if its a software/setting issue, or if its hardware that needs to be replaced.
Click to expand...
Click to collapse
SoCaliTrojan said:
There are two APN settings, one of which is used by MMS. It sounds as if your APN settings might have been wrong at one point. What are your APN settings now?
Are you on a different ROM? Do you use a 3rd party app to disable and enable the data connection (to save power)? I know my app sometimes doesn't turn the data back on, so I have to go in and do it myself.
Click to expand...
Click to collapse
My APN settings are the "phone" HSPA and "phone" MMS settings from the large thread in this forum.
The phone isn't even rooted. No different ROM, just a stock phone. No 3rd party apps that disable/enable data.
joebobjoe said:
Is this your first phone with AT&T? If so, where did you transfer form? Did you have a data plan with your previous carrier? Did you buy your phone from Amazon?
Click to expand...
Click to collapse
I've had ATT for a decade or so now. Phone bought and activated in an ATT store, and last phone I had was an iPhone, so whatever data plan that used was what I was previously using. I would assume they changed the plan to reflect the android device (if there is any difference), but I wouldn't really know because it is on our family account.
Anybody got any clue? This is really annoying the **** out of me. Also found out my brothers phone (on same family plan) is doing the same thing.
Disarmer said:
Anybody got any clue? This is really annoying the **** out of me. Also found out my brothers phone (on same family plan) is doing the same thing.
Click to expand...
Click to collapse
Maybe download Tweakker from the market; it automatically rewrites APN settings for your phone and carrier. CM7 uses wap.cingular, and I used Tweakker to change it from that. Worked, no probs, loved me long time, yada yada.
Thanks, just downloaded it. We'll see if it makes any difference.
Worked great until just now. Lost internet again. Thanks though.
Any other ideas?
i am on AOKP, not sure if you have the options to do the following in stock but try.
1.do you have the option of deleting APN? delete all...
2. force the phone to look for wireless carriers (takes like 4 minutes).
3. click on At&t to registet on it.
4. reboot and the original apn should be there.
I reset it back to the original APN but I dont expect it to help... I had the problem even before I started messing with the APN. We'll see how it goes though.
Any other suggestions are still welcome.
I have a similar, if not the same problem. I have concluded that it's either a modem/hardware issue or network issue. Every one and a while, I'll have to wait ~20 seconds for the internet. This always happens on AT&T data. Once the connection is made, the green and orange data indicators light up and the page loads just fine. Changing the APN's increases my internet speed by a lot, but does not fix the latency issue.
Someday I'll get around to calling AT&T.
joebobjoe said:
I have a similar, if not the same problem. I have concluded that it's either a modem/hardware issue or network issue. Every one and a while, I'll have to wait ~20 seconds for the internet. This always happens on AT&T data. Once the connection is made, the green and orange data indicators light up and the page loads just fine. Changing the APN's increases my internet speed by a lot, but does not fix the latency issue.
Someday I'll get around to calling AT&T.
Click to expand...
Click to collapse
Sounds like the same issue to me.
I keep thinking I should go to the ATT store but I really dont feel like having them do a reset of my phone then send me home without actually fixing anything.
Have you noticed what kind of connection you have? I don't use stock, so I haven't thoroughly tested this there, but I believe I experience the same issue. I'm running CyanogenMod 7, and what I see is that whenever the phone drops to 3G, I don't get data. I can force 2G (Edge), which works, and if I pick up HSPA+, I get data. If I'm in fairly sketchy signal areas (bad parts of buildings, fairly far from towers, etc.), I'll notice it flip-flopping back and forth between 3G and H+, with no data. I've never had an issue with wifi not properly loading anything.
I did try switching back to stock for a couple of hours, and it appeared my issues were more along the lines of what you describe, without actually displaying a flip to 3G when I can't get data...but like I said, I don't use stock on a regular basis.
NINJA EDIT: I'm on my second phone with this issue, after getting a refurb due to a USB port going bad. I've tried flashing multiple modems, and have been able to increase my speed, but have not been able to fix the issue when I drop to 3G.
nd_geek said:
Have you noticed what kind of connection you have? I don't use stock, so I haven't thoroughly tested this there, but I believe I experience the same issue. I'm running CyanogenMod 7, and what I see is that whenever the phone drops to 3G, I don't get data. I can force 2G (Edge), which works, and if I pick up HSPA+, I get data. If I'm in fairly sketchy signal areas (bad parts of buildings, fairly far from towers, etc.), I'll notice it flip-flopping back and forth between 3G and H+, with no data. I've never had an issue with wifi not properly loading anything.
I did try switching back to stock for a couple of hours, and it appeared my issues were more along the lines of what you describe, without actually displaying a flip to 3G when I can't get data...but like I said, I don't use stock on a regular basis.
NINJA EDIT: I'm on my second phone with this issue, after getting a refurb due to a USB port going bad. I've tried flashing multiple modems, and have been able to increase my speed, but have not been able to fix the issue when I drop to 3G.
Click to expand...
Click to collapse
Im in an area where I constantly get 4G or LTE... I haven't really noticed a correlation between the drops and whether or not its on 4G/LTE. I haven't experienced it on Wifi in a very long time though.
Also, the stock APN seems to magnify the problems greatly. Switched back to the Tweakker APN and it runs much better (although it still happens occasionally)
Had the same issue as you, try my guide here: http://forum.xda-developers.com/showthread.php?t=1576199 it seems to have helped many!
Sent from my AT&T Galaxy S II (I777) Killin' it with Task650's awesome AOKP ROM port!
Thanks but the Tweakker APN seems to have solved the internet issues. Only problem now is that MMS doesn't work with the Tweakker APN. Anyone got any suggestions on that?

Issue with 3G

I was prompted to update my S2 to 4.1.2 yesterday, and I did.
All seemed to be working fine until today, out an about, when there was no 3G connection at all. My limit is well below my cap etc... I just cannot get a 3G connection at all. I checked that data is on, all the menu's seem correct (i.e. Mobile Data on, Network mode auto).
I have gone in to the Network operators menu and tried both Auto and EE, but neither give me a 3G connection.
My contract is with Orange, but have had the EE network on my phone for a while now (changed automatically a while back). I'm not sure if that could be an issue.
Also, shortly after the update, a menu popped up just as I was touching something else. I accidentally just clicked an option and it went away. I can't be sure, but I believe that I selected the other option from "Orange", it might have just been some combination of letters which I didn't recognise, but I think the option that I didn't click was "Orange". Is this the mistake? How do I get to that menu?
Thanks.
Gawge said:
I was prompted to update my S2 to 4.1.2 yesterday, and I did.
All seemed to be working fine until today, out an about, when there was no 3G connection at all. My limit is well below my cap etc... I just cannot get a 3G connection at all. I checked that data is on, all the menu's seem correct (i.e. Mobile Data on, Network mode auto).
I have gone in to the Network operators menu and tried both Auto and EE, but neither give me a 3G connection.
My contract is with Orange, but have had the EE network on my phone for a while now (changed automatically a while back). I'm not sure if that could be an issue.
Also, shortly after the update, a menu popped up just as I was touching something else. I accidentally just clicked an option and it went away. I can't be sure, but I believe that I selected the other option from "Orange", it might have just been some combination of letters which I didn't recognise, but I think the option that I didn't click was "Orange". Is this the mistake? How do I get to that menu?
Thanks.
Click to expand...
Click to collapse
Do you have signal?Can you make a call
.
GamingDj said:
Do you have signal?Can you make a call
.
Click to expand...
Click to collapse
Yes. I have sent numerous texts, and received a call.
Gawge said:
Yes. I have sent numerous texts, and received a call.
Click to expand...
Click to collapse
Maybe the update changed the modem.Try going back to ICS (not 4.0.4!) 4.0.3.If this works,then I recommend to go with ICS.If it still does't work,then try flashing different modems.
GamingDj said:
Maybe the update changed the modem.Try going back to ICS (not 4.0.4!) 4.0.3.If this works,then I recommend to go with ICS.If it still does't work,then try flashing different modems.
Click to expand...
Click to collapse
I haven't rooted my phone. It just updated normally via a prompt.
Problem Solved
I rang Orange customer support, and my issue was quickly solved. I'll share the solution, incase anybody else has the issue.
Basically, the issue was that menu which I accidentally clicked after the update. I clicked "LIFE" rather than "Orange UK". So, you just need to go to your mobile network menu, find "Access Point Names" and then hit the menu button and reset them, and choose Orange.

Problemw ith Data after Flashing Roms

Interesting problem that I suddenly have after installing rom. First I have been installing just about every rom has come for the last 6 months. Today I installed latest Carbon ROM from here http://forum.xda-developers.com/showthread.php?t=2310695 today and it installed ok, but upon booting for the first time, it got stuck the setup right at the beginning where I press the language (English). It just sat there and didn't do anything. I tried reinstalled the rom, and it did the same thing.
So I assumed a had a bad download, so I went to restore my daily driver backup rom (Zone sense 4 rom from here http://forum.xda-developers.com/showthread.php?t=2116509). But now I have no mobile data or mobile connection at all. I get a triangle next to the bars and whenever I restart phone I get this message "Global data roman access is allowed. Significantly higher charges may apply". I have never seen that before.
I have tried removing sim, toggling all mobile network options (CDMA, global, roaming, etc.) and I still get no connection at all. Any ideas here? I am on Verizon.
smacklayer said:
Interesting problem that I suddenly have after installing rom. First I have been installing just about every rom has come for the last 6 months. Today I installed latest Carbon ROM from here http://forum.xda-developers.com/showthread.php?t=2310695 today and it installed ok, but upon booting for the first time, it got stuck the setup right at the beginning where I press the language (English). It just sat there and didn't do anything. I tried reinstalled the rom, and it did the same thing.
So I assumed a had a bad download, so I went to restore my daily driver backup rom (Zone sense 4 rom from here http://forum.xda-developers.com/showthread.php?t=2116509). But now I have no mobile data or mobile connection at all. I get a triangle next to the bars and whenever I restart phone I get this message "Global data roman access is allowed. Significantly higher charges may apply". I have never seen that before.
I have tried removing sim, toggling all mobile network options (CDMA, global, roaming, etc.) and I still get no connection at all. Any ideas here? I am on Verizon.
Click to expand...
Click to collapse
Need to RUU it and go again, its known to happen on aosp roms for some reason.
pio_masaki said:
Need to RUU it and go again, its known to happen on aosp roms for some reason.
Click to expand...
Click to collapse
Thanks. I did that and it worked. Any thoughts on how to avoid that in future aosp roms? Did I do something wrong or is it totally random?
smacklayer said:
Thanks. I did that and it worked. Any thoughts on how to avoid that in future aosp roms? Did I do something wrong or is it totally random?
Click to expand...
Click to collapse
Its apparently random. I've had it happen twice, once back non CM10 when it just got RIL going, and a build ago on Carbon.
I'm going through this right now. I rru'd and can connect to 3g and use the data but no texts and when I try to make a call I end up with a Verizon message saying my number is inactive. Everything works fine on my backup phone. So its not a problem with Verizon
Edit... I'm going to ruu again and factory reset before booting because I think I remember seeing that posted at some point
Sent from my RM-845_nam_vzw_100 using Tapatalk
I'm going through this right now. I rru'd and can connect to 3g and use the data but no texts and when I try to make a call I end up with a Verizon message saying my number is inactive. Everything works fine on my backup phone. So its not a problem with Verizon
Edit... I'm going to ruu again and factory reset before booting because I think I remember seeing that posted at some point
EDIT 2.... re rru'd still having problems it will not make calls and will get 3g data when set to roaming which it seems to be on with the triangle above the signal.
anyone know the Verizon apn's i only have verizon internet in my apn list.
Edit 3 All fixed. i was factory resetting in stock recovery to no avail but a factory reset in sense itself worked

[Q] No CDMA, Can't make or receive calls

Yesterday I noticed that my phone is no longer able to send or receive phone calls.
It's got a good 4G signal and data works, but the "CDMA (3g) Signal Info" in the Advanced Signal Status application is 0%.
I don't know if that zero CDMA signal is normal if you're on 4G, so maybe this is a red herring.
I'm considering trying to ODIN the MK2 Modem onto it. Any other ideas?
You're probably on LTE only mode use an app like phone info to change the radio bands back to lte/CDMA (prl) auto mode.
Sent from my iPad using Tapatalk HD
Flashing the MK2 modem leaves me at state "No Service". This is not an improvement.
It's now asking me to switch to Global mode.
I tried using "Phone Info",
Network Type is 13 (LTE).
Phone Type is 2 (CDMA).
SIM State is 5 (Ready),
OK, any other ideas?
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
joshm.1219 said:
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
Click to expand...
Click to collapse
Yup, it's a strange one.
Network mode is LTE/CDMA.
More data - I just plugged in my UK SIM. It came up, asked me to switch to Global mode, and now shows coverage as AT&T UK, which is what it has done in the past. GSM is apparently working OK. Network is AT&T HSPA, Roaming mode.
Power off, re-insert the Verizon SIM. Service says "Emergency Calls Only" due to Global mode.
Switching to LTE/CDMA gives me an "Attention" box saying "Searching for LTE/CDMA" with OK and Cancel buttons.
Pressed "OK" and now, instead of "No Service" it says "Verizon Wireless".However, still no phone calls in or out.
I just decided to use Safestrap to install Hyperdrive, figuring that if it was something corrupt in the base ROM it'd be obvious.
Unfortunately, no luck - it has the same "No Service" problem, and still can't make or receive calls.
I think I've got broken hardware.
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
If I'd have seen this a few hours ago, could have saved you some aggravation. I've seen on here before where a factory reset was the only thing that seemed to fix this weird issue. Glad you got it fixed. If I remember correctly that user was messing with their apn settings.
Sent from my SCH-I545 using XDA Premium 4 mobile app
I don't mean to hijack the thread, but I had a similar (but not the same) situation yesterday, and hope that I can contribute help to anyone in the future using the search function.
I had fully-functional 4G and 3G but could not make/receive calls. I could even text. The phone showed 3 bars of signal, but when I called a number, it went to the circle with the line through it. The message said something like, "Out of network range". (I was right in the heart of my home city).
I rebooted and it said, "invalid PUK"
Anyway, I ended up taking the SIM card out and reinserting it, and the problem was fixed.
I am using the rooted/deodexed international debloated stock 4.3 rom. I wonder if my next step would be to unlock the SIM.
Anyway, I hope this helps someone....and glad to hear that you got your problem fixed!
Steve
probs
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
Did you use Odin?
http://forum.xda-developers.com/showthread.php?t=2578209
That should definitely work.
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
I booted into stock recovery and used that to perform a factory reset.
Forgot about the reset after Odin, thanks-
Unfricken believable this worked, Thank you! I suddenly had the same problem with my S4 from Verizon on MK2 I tried to make calls but I could not get a Dial Tone and it would drop the call all at the same time go to no service mode. It was actually rooted but on stock rom, worked fine for 3 months and all of a sudden I kept dropping signals, rebooting, etc didn't help. I even used Safestrap 3.71 to do a recovery of stock rom to day one stock rom. (When I first got the phone and rooted) AND I did a factory state reset in Safestrap and that did not even fix the problem. I was going to try Odin reset, but I tried the Factory reset using the phone's options by going into "Settings"-->"Accounts"-->"Backup and Reset" and I unchecked data backup and automatic restore as I already had backed up my contacts, etc. using Samsung Kies 3. I just clicked "Factory data reset" and confirmed the options when prompted and after reboot, BAM! everything is working like day one!
My only culprit maybe is that this may have occurred when I tried to do a unlock via Service Mode menu and it screwed up with the Global settings or so and from there it kept asking me if I wanted to switch to global mode. Which it still worked fine for 2 weeks after the service menu mode. What I thought my phone was unlocked, I'm still not sure if the service menu mode method unlocked my phone or not but Factory reset via phone's options works wonders! I was just about to head over to Verizon to help fix my issue.

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