Issue with 3G - Galaxy S II Q&A, Help & Troubleshooting

I was prompted to update my S2 to 4.1.2 yesterday, and I did.
All seemed to be working fine until today, out an about, when there was no 3G connection at all. My limit is well below my cap etc... I just cannot get a 3G connection at all. I checked that data is on, all the menu's seem correct (i.e. Mobile Data on, Network mode auto).
I have gone in to the Network operators menu and tried both Auto and EE, but neither give me a 3G connection.
My contract is with Orange, but have had the EE network on my phone for a while now (changed automatically a while back). I'm not sure if that could be an issue.
Also, shortly after the update, a menu popped up just as I was touching something else. I accidentally just clicked an option and it went away. I can't be sure, but I believe that I selected the other option from "Orange", it might have just been some combination of letters which I didn't recognise, but I think the option that I didn't click was "Orange". Is this the mistake? How do I get to that menu?
Thanks.

Gawge said:
I was prompted to update my S2 to 4.1.2 yesterday, and I did.
All seemed to be working fine until today, out an about, when there was no 3G connection at all. My limit is well below my cap etc... I just cannot get a 3G connection at all. I checked that data is on, all the menu's seem correct (i.e. Mobile Data on, Network mode auto).
I have gone in to the Network operators menu and tried both Auto and EE, but neither give me a 3G connection.
My contract is with Orange, but have had the EE network on my phone for a while now (changed automatically a while back). I'm not sure if that could be an issue.
Also, shortly after the update, a menu popped up just as I was touching something else. I accidentally just clicked an option and it went away. I can't be sure, but I believe that I selected the other option from "Orange", it might have just been some combination of letters which I didn't recognise, but I think the option that I didn't click was "Orange". Is this the mistake? How do I get to that menu?
Thanks.
Click to expand...
Click to collapse
Do you have signal?Can you make a call
.

GamingDj said:
Do you have signal?Can you make a call
.
Click to expand...
Click to collapse
Yes. I have sent numerous texts, and received a call.

Gawge said:
Yes. I have sent numerous texts, and received a call.
Click to expand...
Click to collapse
Maybe the update changed the modem.Try going back to ICS (not 4.0.4!) 4.0.3.If this works,then I recommend to go with ICS.If it still does't work,then try flashing different modems.

GamingDj said:
Maybe the update changed the modem.Try going back to ICS (not 4.0.4!) 4.0.3.If this works,then I recommend to go with ICS.If it still does't work,then try flashing different modems.
Click to expand...
Click to collapse
I haven't rooted my phone. It just updated normally via a prompt.

Problem Solved
I rang Orange customer support, and my issue was quickly solved. I'll share the solution, incase anybody else has the issue.
Basically, the issue was that menu which I accidentally clicked after the update. I clicked "LIFE" rather than "Orange UK". So, you just need to go to your mobile network menu, find "Access Point Names" and then hit the menu button and reset them, and choose Orange.

Related

[Q] Data Hanging?

So just as the title says, a few days ago my data just stopped working. it will show H+, but it won't have the bars underneath or anything. I literally try everything, and sometimes it works and then just disappears again.
I got so frustrated today with it that I flashed down to 1.5.7 then OTA'd to 1.8.3 and guess what..it's still doing it!
Another frustrating thing about it is that I can't receive pictures or anything. I'm very close to going back to my iphone 4. Has this been happening to anyone else?
i have this problem too and like you i tried everything with fail.
maybe it's your apn settings?
i've reset them twice, and it still doesn't do anything. i'm ready to just exchange it out
this happened when i ****ed up my APN settings.
go to you APN list and then make sure that AT&T US is selected. Wait till it connects to the AT&T cell tower and then restart your phone.
Thats what worked for me.
This is happening to me too, I don't know what else to do I've done almost everything I can, I even restored to factory settings only to find out it would wipe all of my APN settings (I thought it would set them to default, but it just erased everything)
I've now set the APN settings but it still doesn't connect to my data plan. I'm really running out of options, I'm really frustrated.
i have att us hsdpa selected. i'll try just doing att us
What is your baseband? .07P? Or .15P?
badnokia said:
What is your baseband? .07P? Or .15P?
Click to expand...
Click to collapse
I've had this issue...baseband .15P
I'm on the fido network in Canada, it doesn't matter which APN I use
.15. i'm going back to att soon to just exchange it out and hope that fixes it
edit - yep gave me a new phone/sim, still can't access the market from data or receive/send pictures. I'm stumped
well I ended up switching back to my iphone 4, still have my atrix just isn't active.
turns out that I was missing a feature that would have given me full data access vs limited.
Rev1vaL said:
So just as the title says, a few days ago my data just stopped working. it will show H+, but it won't have the bars underneath or anything. I literally try everything, and sometimes it works and then just disappears again.
I got so frustrated today with it that I flashed down to 1.5.7 then OTA'd to 1.8.3 and guess what..it's still doing it!
Another frustrating thing about it is that I can't receive pictures or anything. I'm very close to going back to my iphone 4. Has this been happening to anyone else?
Click to expand...
Click to collapse
happens to me all the time, i use a widgetsoid button to renable it back everytime it goes out.

Three UK - No Internet Access Issue

Hey Guys,
Ever since I switched from the original branded Three UK ROM, I've had basically no internet access at all on my phone.
Everything else works flawlessly, except I can't get internet connectivity.
I installed one of the "pre-rooted" roms from the forum a few days ago (unbranded UK Rom) and the issue still exists regardless of what APN settings I use or how I go about enabling/disabling the connection.
The phone simply dosen't show any kind of GPRS/3G signal on the status bar and only shows the standard phone signal with a little "R" above it. I've tried literally everything (going to the power menu, enabling/disabling data, etc). I've tried various APN settings posted on forums, but nothing works.
What else could cause this? The thing that is frustrating is that the internet previously worked on the phone.
Cheers,
David
Sounds to me like your phone is on national roaming..untick the box in mobile network settings, i to am on 3 uk and have never had any problems, are you 100% your apn`s are right ..let us know if you need check them with mine.
it does sound to me like we will have to step by step your settings to make sure there same as mine ie...know working.
Thanks for the reply lodger, where do you enable/disable national roaming on the phone?
Can you post all your settings so I can check against mine.
Thanks for the help
davidmichaeluk said:
Thanks for the reply lodger, where do you enable/disable national roaming on the phone?
Can you post all your settings so I can check against mine.
Thanks for the help
Click to expand...
Click to collapse
Settings > Mobile Network > Data Roaming (Check or uncheck).
Have you tried flashing a different modem? Try NELP3 (Flash via CMW)

AT&T Note - have full bar - can make call - but no data

I have AT&T Note, stock ICS, rooted. I have been having problem with inconsistent data connection, even though I have good AT&T signal. For example:
1). Signal is 4-5 bars
2). I CAN make phone call
3). Open browser, Gmail, etc - the "4G" icon shows it's trying to connect, but nothing happened. All the application will timed out.
I tried this in different locations (home, work, airport, etc.) and same problem.
I didn't change the APN or install custom ROM. I am trying to figure out if this is just my phone (bad radio, etc.) or a widespread, known problem for AT&T stock ICS.
Please chime in if you have the same problem.
Did you try powering down.... Then a battery pull..... Battery back in.... Reboot..... Turn off wifi... Make sure data is turned on..
Write back.... Good luck
jimmbomb said:
Did you try powering down.... Then a battery pull..... Battery back in.... Reboot..... Turn off wifi... Make sure data is turned on..
Write back.... Good luck
Click to expand...
Click to collapse
I did try those, specifically:
1). Power down and battery pull out
2). Airplane Mode
3). Disable WiFi and BT - leave only cellular signal
The only thing I have not done is hard reset.. But before doing that (it'll take me a long time to re-configure everything), I want to get feedbacks from other first..
BTW, the ONLY thing I can think off that MAY mess up with the connection is Avast! Anti-Virus. It has a built-in firewall (root required) to prevent select apps from accessing the Internet. However, with WiFi, I have no data connection issue even with Avast! firewall running.
Un install avast and see if that helps.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
LittleRedDot said:
Un install avast and see if that helps.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I did, same thing... Can make voice call but no data. Even when I rebooted and pulled the battery. About 10 minutes later.. data magically comes back!
Does anyone else have this problem? If yes, please chime in..
I am thinking of doing hard reset. Will this make my Note lose root?
reset the apn , not sure what att uses , but delete whatever is there and re-set the apn
Vintage144 said:
reset the apn , not sure what att uses , but delete whatever is there and re-set the apn
Click to expand...
Click to collapse
I can't reset the default APN...check I can't even edit it. I think AT&T blocked it.
Did you just get the note or did this just start happening? If you just got the phone did you buy it new or used?
lanwarrior said:
I can't reset the default APN...check I can't even edit it. I think AT&T blocked it.
Click to expand...
Click to collapse
you are right.. you cannot edit and change the default ATT APN....
BUT!!!
You can create a new one.... and choose the new one over the default...
you are allowed more than one APN...
Modem .....and APN settings are the most likely causes.
APN settings first of course.....g
Thanks for the suggestions.
The original APN cannot be edited, so I created a new APN and select that. When I press the "back" button and go back to the list of APN, the phone AUTOMATICALLY selected the original APN, not mine.
I selected that again, press back button and waited for 5 minutes (in case the phone trying to update whatever it needs with the new APN). Went back to the list of APN and the original APN was selected again! (???).
So I think something went awry with my phone (I already uninstalled pretty much everything), and just for a test, installed a new ROM (Padawan v7). So far so good, but I haven't done extensive testing (at home, not traveling) yet.
Of You Are on a stock room when you are in the apn's try taping menu and see if you get a reset defaults option
Sent from my SAMSUNG-SGH-I717 using xda premium
make this apn
http://forum.xda-developers.com/showthread.php?t=1684711&highlight=apn

[Q] No CDMA, Can't make or receive calls

Yesterday I noticed that my phone is no longer able to send or receive phone calls.
It's got a good 4G signal and data works, but the "CDMA (3g) Signal Info" in the Advanced Signal Status application is 0%.
I don't know if that zero CDMA signal is normal if you're on 4G, so maybe this is a red herring.
I'm considering trying to ODIN the MK2 Modem onto it. Any other ideas?
You're probably on LTE only mode use an app like phone info to change the radio bands back to lte/CDMA (prl) auto mode.
Sent from my iPad using Tapatalk HD
Flashing the MK2 modem leaves me at state "No Service". This is not an improvement.
It's now asking me to switch to Global mode.
I tried using "Phone Info",
Network Type is 13 (LTE).
Phone Type is 2 (CDMA).
SIM State is 5 (Ready),
OK, any other ideas?
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
joshm.1219 said:
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
Click to expand...
Click to collapse
Yup, it's a strange one.
Network mode is LTE/CDMA.
More data - I just plugged in my UK SIM. It came up, asked me to switch to Global mode, and now shows coverage as AT&T UK, which is what it has done in the past. GSM is apparently working OK. Network is AT&T HSPA, Roaming mode.
Power off, re-insert the Verizon SIM. Service says "Emergency Calls Only" due to Global mode.
Switching to LTE/CDMA gives me an "Attention" box saying "Searching for LTE/CDMA" with OK and Cancel buttons.
Pressed "OK" and now, instead of "No Service" it says "Verizon Wireless".However, still no phone calls in or out.
I just decided to use Safestrap to install Hyperdrive, figuring that if it was something corrupt in the base ROM it'd be obvious.
Unfortunately, no luck - it has the same "No Service" problem, and still can't make or receive calls.
I think I've got broken hardware.
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
If I'd have seen this a few hours ago, could have saved you some aggravation. I've seen on here before where a factory reset was the only thing that seemed to fix this weird issue. Glad you got it fixed. If I remember correctly that user was messing with their apn settings.
Sent from my SCH-I545 using XDA Premium 4 mobile app
I don't mean to hijack the thread, but I had a similar (but not the same) situation yesterday, and hope that I can contribute help to anyone in the future using the search function.
I had fully-functional 4G and 3G but could not make/receive calls. I could even text. The phone showed 3 bars of signal, but when I called a number, it went to the circle with the line through it. The message said something like, "Out of network range". (I was right in the heart of my home city).
I rebooted and it said, "invalid PUK"
Anyway, I ended up taking the SIM card out and reinserting it, and the problem was fixed.
I am using the rooted/deodexed international debloated stock 4.3 rom. I wonder if my next step would be to unlock the SIM.
Anyway, I hope this helps someone....and glad to hear that you got your problem fixed!
Steve
probs
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
Did you use Odin?
http://forum.xda-developers.com/showthread.php?t=2578209
That should definitely work.
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
I booted into stock recovery and used that to perform a factory reset.
Forgot about the reset after Odin, thanks-
Unfricken believable this worked, Thank you! I suddenly had the same problem with my S4 from Verizon on MK2 I tried to make calls but I could not get a Dial Tone and it would drop the call all at the same time go to no service mode. It was actually rooted but on stock rom, worked fine for 3 months and all of a sudden I kept dropping signals, rebooting, etc didn't help. I even used Safestrap 3.71 to do a recovery of stock rom to day one stock rom. (When I first got the phone and rooted) AND I did a factory state reset in Safestrap and that did not even fix the problem. I was going to try Odin reset, but I tried the Factory reset using the phone's options by going into "Settings"-->"Accounts"-->"Backup and Reset" and I unchecked data backup and automatic restore as I already had backed up my contacts, etc. using Samsung Kies 3. I just clicked "Factory data reset" and confirmed the options when prompted and after reboot, BAM! everything is working like day one!
My only culprit maybe is that this may have occurred when I tried to do a unlock via Service Mode menu and it screwed up with the Global settings or so and from there it kept asking me if I wanted to switch to global mode. Which it still worked fine for 2 weeks after the service menu mode. What I thought my phone was unlocked, I'm still not sure if the service menu mode method unlocked my phone or not but Factory reset via phone's options works wonders! I was just about to head over to Verizon to help fix my issue.

Question Mobile data not working in Canada (Rogers)

I tried to changed APN manually to rogers but still data does not work, only call and text works. Is there a solution to this? I believe i got Pro 2 (cn with global rom installed)
I had the same issue, below is the APN setting on Rogers website, I've found that if you make the following changes, it will connect to 4G data (until you restart your device)​APN Type: replace "internet + mms" with "*"
MVNO: ROGERS
MVNO type: SPN
This will get you connected.
However, I ran into another problem after configuring the network this way. After restarting the device, the phone can no longer detect the SIM card, and has an error message prompting restart).
This is my problem after restarting:
Comparing with other phones, the auto detected APN Type is typically "default", but entering default will cause the connection issue right away. The "*" will allow you to run until device reboot.
I too would like help on how to resolve this. Seems more software than hardware problem since it only fails after boot.
Mobile APN Settings​
Parameter NameParameter ValueAPNltemobile.apnMMSC
http://mms.gprs.rogers.com
MMS Proxymmsproxy.rogers.comMMS Port80APN Typeinternet + mmsAPN ProtocolIPv4/IPv6APN Roaming ProtocolIPv4/IPv6All other settingsBlank/default value
@GSKC
I just tried your method looks like it works and as you said it doesn't work after reboot. However when I did "Network setting reset," I was able to connect to 4g again (but resets wifi passwords too). Hopefully there's a solution...
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
GKSC said:
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
Click to expand...
Click to collapse
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
vtec303 said:
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
Click to expand...
Click to collapse
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
GKSC said:
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
Click to expand...
Click to collapse
I didn't mess about with apn, as I said in my earlier post I had no problems using data its always connected but I had problems with making and receiving calls, cheers
There's currently two ROM available on Rescue and Smart Assistant:
L70081_ROW_SECURE_USER_Q00017.0_R_ROW_12.5.188_ST_210819_qpst
L70081_EE_SECURE_USER_Q00017.0_R_ROW_12.5.137_ST_210710_sec_qpst
What's the difference between ROW and EE rom?
Which would work best in Canada and US?
is ROW only updated in Asia and Pacific?
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
tinman4209333 said:
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
Click to expand...
Click to collapse
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
superrama said:
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
Click to expand...
Click to collapse
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
tinman4209333 said:
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
Click to expand...
Click to collapse
How do you root the phone?
GKSC said:
How do you root the phone?
Click to expand...
Click to collapse
Tutorial: How to Update, Unlock bootloader and Root your CN with Global Rom phone
I received my phone today from Aliexpress and was able to update, unlock bootloader and root my phone so I want to share the steps. Follow them at your own risk, I take no responsibility for any issues or bricking. You should always backup your...
forum.xda-developers.com

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