AT&T Note - have full bar - can make call - but no data - AT&T Samsung Galaxy Note I717

I have AT&T Note, stock ICS, rooted. I have been having problem with inconsistent data connection, even though I have good AT&T signal. For example:
1). Signal is 4-5 bars
2). I CAN make phone call
3). Open browser, Gmail, etc - the "4G" icon shows it's trying to connect, but nothing happened. All the application will timed out.
I tried this in different locations (home, work, airport, etc.) and same problem.
I didn't change the APN or install custom ROM. I am trying to figure out if this is just my phone (bad radio, etc.) or a widespread, known problem for AT&T stock ICS.
Please chime in if you have the same problem.

Did you try powering down.... Then a battery pull..... Battery back in.... Reboot..... Turn off wifi... Make sure data is turned on..
Write back.... Good luck

jimmbomb said:
Did you try powering down.... Then a battery pull..... Battery back in.... Reboot..... Turn off wifi... Make sure data is turned on..
Write back.... Good luck
Click to expand...
Click to collapse
I did try those, specifically:
1). Power down and battery pull out
2). Airplane Mode
3). Disable WiFi and BT - leave only cellular signal
The only thing I have not done is hard reset.. But before doing that (it'll take me a long time to re-configure everything), I want to get feedbacks from other first..
BTW, the ONLY thing I can think off that MAY mess up with the connection is Avast! Anti-Virus. It has a built-in firewall (root required) to prevent select apps from accessing the Internet. However, with WiFi, I have no data connection issue even with Avast! firewall running.

Un install avast and see if that helps.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

LittleRedDot said:
Un install avast and see if that helps.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I did, same thing... Can make voice call but no data. Even when I rebooted and pulled the battery. About 10 minutes later.. data magically comes back!
Does anyone else have this problem? If yes, please chime in..

I am thinking of doing hard reset. Will this make my Note lose root?

reset the apn , not sure what att uses , but delete whatever is there and re-set the apn

Vintage144 said:
reset the apn , not sure what att uses , but delete whatever is there and re-set the apn
Click to expand...
Click to collapse
I can't reset the default APN...check I can't even edit it. I think AT&T blocked it.

Did you just get the note or did this just start happening? If you just got the phone did you buy it new or used?

lanwarrior said:
I can't reset the default APN...check I can't even edit it. I think AT&T blocked it.
Click to expand...
Click to collapse
you are right.. you cannot edit and change the default ATT APN....
BUT!!!
You can create a new one.... and choose the new one over the default...
you are allowed more than one APN...

Modem .....and APN settings are the most likely causes.
APN settings first of course.....g

Thanks for the suggestions.
The original APN cannot be edited, so I created a new APN and select that. When I press the "back" button and go back to the list of APN, the phone AUTOMATICALLY selected the original APN, not mine.
I selected that again, press back button and waited for 5 minutes (in case the phone trying to update whatever it needs with the new APN). Went back to the list of APN and the original APN was selected again! (???).
So I think something went awry with my phone (I already uninstalled pretty much everything), and just for a test, installed a new ROM (Padawan v7). So far so good, but I haven't done extensive testing (at home, not traveling) yet.

Of You Are on a stock room when you are in the apn's try taping menu and see if you get a reset defaults option
Sent from my SAMSUNG-SGH-I717 using xda premium

make this apn
http://forum.xda-developers.com/showthread.php?t=1684711&highlight=apn

Related

[Q] Data Hanging?

So just as the title says, a few days ago my data just stopped working. it will show H+, but it won't have the bars underneath or anything. I literally try everything, and sometimes it works and then just disappears again.
I got so frustrated today with it that I flashed down to 1.5.7 then OTA'd to 1.8.3 and guess what..it's still doing it!
Another frustrating thing about it is that I can't receive pictures or anything. I'm very close to going back to my iphone 4. Has this been happening to anyone else?
i have this problem too and like you i tried everything with fail.
maybe it's your apn settings?
i've reset them twice, and it still doesn't do anything. i'm ready to just exchange it out
this happened when i ****ed up my APN settings.
go to you APN list and then make sure that AT&T US is selected. Wait till it connects to the AT&T cell tower and then restart your phone.
Thats what worked for me.
This is happening to me too, I don't know what else to do I've done almost everything I can, I even restored to factory settings only to find out it would wipe all of my APN settings (I thought it would set them to default, but it just erased everything)
I've now set the APN settings but it still doesn't connect to my data plan. I'm really running out of options, I'm really frustrated.
i have att us hsdpa selected. i'll try just doing att us
What is your baseband? .07P? Or .15P?
badnokia said:
What is your baseband? .07P? Or .15P?
Click to expand...
Click to collapse
I've had this issue...baseband .15P
I'm on the fido network in Canada, it doesn't matter which APN I use
.15. i'm going back to att soon to just exchange it out and hope that fixes it
edit - yep gave me a new phone/sim, still can't access the market from data or receive/send pictures. I'm stumped
well I ended up switching back to my iphone 4, still have my atrix just isn't active.
turns out that I was missing a feature that would have given me full data access vs limited.
Rev1vaL said:
So just as the title says, a few days ago my data just stopped working. it will show H+, but it won't have the bars underneath or anything. I literally try everything, and sometimes it works and then just disappears again.
I got so frustrated today with it that I flashed down to 1.5.7 then OTA'd to 1.8.3 and guess what..it's still doing it!
Another frustrating thing about it is that I can't receive pictures or anything. I'm very close to going back to my iphone 4. Has this been happening to anyone else?
Click to expand...
Click to collapse
happens to me all the time, i use a widgetsoid button to renable it back everytime it goes out.

No data connections except for wifi please help

This Galaxy Note is my first Android device ever. I have rooted it and was downloading some apps. Basically following a post of the most important apps to have once rooted. I downloaded Juice Defender and enabled it inside the app on the recommended setting for new users. All the other apps downloaded I have not messed with anything that would alter any part of the phone itself. I wanted to start at a better battery. Now when I leave home and do not have a wifi connection my phone says that the data network is disconnected. I tried to disable JD which did not fix the issure, and then I uninstalled it and rebooted. Still same problem. I'm so new to this I don't know what you might need to know to help me get my old data values back in place from what JD altered. So Please help me get my now useless phone back up and running. Also, please be patient with me and what I'm sure are stupid questions regarding this issue. I'm just trying to learn here.
Thanks,
Open Settings -> Wireless and Network -> Mobile Networks.
Check to make sure 'Use packet data' is on.
If so, open 'Access Point Names', AT&T PTA should be selected.
Make sure that you contact AT&T and have your phone set on their network. It is an LTE phone and it needs a specific data package.
Sent from my SAMSUNG-SGH-I717 using xda premium
That is exactly why I aborted Juice Defender. Try Greenpower, https://play.google.com/store/apps/...=W251bGwsMSwyLDEsIm9yZy5ncG8uZ3JlZW5wb3dlciJd.
I was having problems with JD as well. My data icons and bars would show but I would have no cellular data. I uninstalled and everything worked fine after. It's weird because I had no cellular data problems with JD on my Inspire.
Anyways I find that you don't really need JD if you're using an app like setcpu or system tuner which puts the phone into deep sleep when not in use.
u can try all those there good tools..check data enable if its on and still no connection .pull sim out and power on without it....turn phone off put sim back in power on to trick the system..reboot ..and see if that works..just make sure u have data enabled first and data on.....before doing this...hope it helps
Sent from my SAMSUNG-SGH-I717 using XDA
or wipe cache in recovery and give a reboot..that might work as well...or davlik cache.the reboot...it has to reconnect if u uninstalled it
Sent from my SAMSUNG-SGH-I717 using XDA

[Q] Can't use mobile data

I can't use any app with mobile data, except for dolphin browser. But i can't download anything with them. And in apps like whatsup, google maps, google play store etc. it just says no connection. But when i'm connected to wifi i can use them with no problem. I was looking in the settings but i didn't find anything to fix it. Anybody has some idea?
Thank you.
I had something very similar after flashing a new ROM, Im now on leedroid with no problems so It might be the rom you are using?
unrooted stock rom :/ everything is stock
Try going to settings/phone update/update profile and see if updating your profile helps.
I don't have phone update in the settings :S
Sorry....it should be System Updates
It says that I already have the latest version... but everything worked, I don't know why this happened.
could go into phone programming and reset your data profile
##3282#, edit mode, enter your msl number, data profile, menu, restore.
this code doesn't work for me
I have a dumb question probably, but mobile network is checked in wireless and networks settings right ? And the mobile network settings are right, domestic data and voice should both be checked.
If all that is correct then i would take it to or call sprint and let them fix it. Sounds like an error on their side to me since your phone is stock.
Of course the settings are correct, because I can browse internet. And everything has worked until few days ago.. i don't want to bother with factory reset and that stuff, i'll just wait for ics to come.. if then something won't work then i'll contact htc...
If you go to the phone dialpad, ##3282# doesn't work, then something definately is wrong with your phone.
ycats said:
If you go to the phone dialpad, ##3282# doesn't work, then something definately is wrong with your phone.
Click to expand...
Click to collapse
I dont believe qpst is stock on the 3d. Can't remember tbh. Qpst is required to use ## codes.
Sent from my PG86100 using xda premium
QPST does work on stock. Also, since I work for sprint I would recommend just doing a master reset since this is the first thing they will do when you take it in. Yeah it sucks having to set everything back up, but it will probably fix your issue.
I've just resetted APN's and everything works now!
But I still don't understand why was browsing working, and apps wasn't :S
hrvoje334 said:
I've just resetted APN's and everything works now!
But I still don't understand why was browsing working, and apps wasn't :S
Click to expand...
Click to collapse
I was just about to suggest that the APN's weren't correct, or to reset them, so maybe an apology to the person you told "Of course all the settings are correct" !?!?
Simple fix anyway, glad it's working.
If you ever have a problem like this in the future, chances are it's a phone issue, then a network issue then a rom issue, but ultimately a human issue.
Resetting the phone can always rule out the rom, trying another sim can rule out the rom, calling your network can rule out the network, i get issues like this on a daily basis, it's 9 /10 human error.
Oh an just a heads up, quite a few people tried to help you here and you said thanks not once?

Issue with 3G

I was prompted to update my S2 to 4.1.2 yesterday, and I did.
All seemed to be working fine until today, out an about, when there was no 3G connection at all. My limit is well below my cap etc... I just cannot get a 3G connection at all. I checked that data is on, all the menu's seem correct (i.e. Mobile Data on, Network mode auto).
I have gone in to the Network operators menu and tried both Auto and EE, but neither give me a 3G connection.
My contract is with Orange, but have had the EE network on my phone for a while now (changed automatically a while back). I'm not sure if that could be an issue.
Also, shortly after the update, a menu popped up just as I was touching something else. I accidentally just clicked an option and it went away. I can't be sure, but I believe that I selected the other option from "Orange", it might have just been some combination of letters which I didn't recognise, but I think the option that I didn't click was "Orange". Is this the mistake? How do I get to that menu?
Thanks.
Gawge said:
I was prompted to update my S2 to 4.1.2 yesterday, and I did.
All seemed to be working fine until today, out an about, when there was no 3G connection at all. My limit is well below my cap etc... I just cannot get a 3G connection at all. I checked that data is on, all the menu's seem correct (i.e. Mobile Data on, Network mode auto).
I have gone in to the Network operators menu and tried both Auto and EE, but neither give me a 3G connection.
My contract is with Orange, but have had the EE network on my phone for a while now (changed automatically a while back). I'm not sure if that could be an issue.
Also, shortly after the update, a menu popped up just as I was touching something else. I accidentally just clicked an option and it went away. I can't be sure, but I believe that I selected the other option from "Orange", it might have just been some combination of letters which I didn't recognise, but I think the option that I didn't click was "Orange". Is this the mistake? How do I get to that menu?
Thanks.
Click to expand...
Click to collapse
Do you have signal?Can you make a call
.
GamingDj said:
Do you have signal?Can you make a call
.
Click to expand...
Click to collapse
Yes. I have sent numerous texts, and received a call.
Gawge said:
Yes. I have sent numerous texts, and received a call.
Click to expand...
Click to collapse
Maybe the update changed the modem.Try going back to ICS (not 4.0.4!) 4.0.3.If this works,then I recommend to go with ICS.If it still does't work,then try flashing different modems.
GamingDj said:
Maybe the update changed the modem.Try going back to ICS (not 4.0.4!) 4.0.3.If this works,then I recommend to go with ICS.If it still does't work,then try flashing different modems.
Click to expand...
Click to collapse
I haven't rooted my phone. It just updated normally via a prompt.
Problem Solved
I rang Orange customer support, and my issue was quickly solved. I'll share the solution, incase anybody else has the issue.
Basically, the issue was that menu which I accidentally clicked after the update. I clicked "LIFE" rather than "Orange UK". So, you just need to go to your mobile network menu, find "Access Point Names" and then hit the menu button and reset them, and choose Orange.

[Q] No CDMA, Can't make or receive calls

Yesterday I noticed that my phone is no longer able to send or receive phone calls.
It's got a good 4G signal and data works, but the "CDMA (3g) Signal Info" in the Advanced Signal Status application is 0%.
I don't know if that zero CDMA signal is normal if you're on 4G, so maybe this is a red herring.
I'm considering trying to ODIN the MK2 Modem onto it. Any other ideas?
You're probably on LTE only mode use an app like phone info to change the radio bands back to lte/CDMA (prl) auto mode.
Sent from my iPad using Tapatalk HD
Flashing the MK2 modem leaves me at state "No Service". This is not an improvement.
It's now asking me to switch to Global mode.
I tried using "Phone Info",
Network Type is 13 (LTE).
Phone Type is 2 (CDMA).
SIM State is 5 (Ready),
OK, any other ideas?
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
joshm.1219 said:
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
Click to expand...
Click to collapse
Yup, it's a strange one.
Network mode is LTE/CDMA.
More data - I just plugged in my UK SIM. It came up, asked me to switch to Global mode, and now shows coverage as AT&T UK, which is what it has done in the past. GSM is apparently working OK. Network is AT&T HSPA, Roaming mode.
Power off, re-insert the Verizon SIM. Service says "Emergency Calls Only" due to Global mode.
Switching to LTE/CDMA gives me an "Attention" box saying "Searching for LTE/CDMA" with OK and Cancel buttons.
Pressed "OK" and now, instead of "No Service" it says "Verizon Wireless".However, still no phone calls in or out.
I just decided to use Safestrap to install Hyperdrive, figuring that if it was something corrupt in the base ROM it'd be obvious.
Unfortunately, no luck - it has the same "No Service" problem, and still can't make or receive calls.
I think I've got broken hardware.
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
If I'd have seen this a few hours ago, could have saved you some aggravation. I've seen on here before where a factory reset was the only thing that seemed to fix this weird issue. Glad you got it fixed. If I remember correctly that user was messing with their apn settings.
Sent from my SCH-I545 using XDA Premium 4 mobile app
I don't mean to hijack the thread, but I had a similar (but not the same) situation yesterday, and hope that I can contribute help to anyone in the future using the search function.
I had fully-functional 4G and 3G but could not make/receive calls. I could even text. The phone showed 3 bars of signal, but when I called a number, it went to the circle with the line through it. The message said something like, "Out of network range". (I was right in the heart of my home city).
I rebooted and it said, "invalid PUK"
Anyway, I ended up taking the SIM card out and reinserting it, and the problem was fixed.
I am using the rooted/deodexed international debloated stock 4.3 rom. I wonder if my next step would be to unlock the SIM.
Anyway, I hope this helps someone....and glad to hear that you got your problem fixed!
Steve
probs
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
Did you use Odin?
http://forum.xda-developers.com/showthread.php?t=2578209
That should definitely work.
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
I booted into stock recovery and used that to perform a factory reset.
Forgot about the reset after Odin, thanks-
Unfricken believable this worked, Thank you! I suddenly had the same problem with my S4 from Verizon on MK2 I tried to make calls but I could not get a Dial Tone and it would drop the call all at the same time go to no service mode. It was actually rooted but on stock rom, worked fine for 3 months and all of a sudden I kept dropping signals, rebooting, etc didn't help. I even used Safestrap 3.71 to do a recovery of stock rom to day one stock rom. (When I first got the phone and rooted) AND I did a factory state reset in Safestrap and that did not even fix the problem. I was going to try Odin reset, but I tried the Factory reset using the phone's options by going into "Settings"-->"Accounts"-->"Backup and Reset" and I unchecked data backup and automatic restore as I already had backed up my contacts, etc. using Samsung Kies 3. I just clicked "Factory data reset" and confirmed the options when prompted and after reboot, BAM! everything is working like day one!
My only culprit maybe is that this may have occurred when I tried to do a unlock via Service Mode menu and it screwed up with the Global settings or so and from there it kept asking me if I wanted to switch to global mode. Which it still worked fine for 2 weeks after the service menu mode. What I thought my phone was unlocked, I'm still not sure if the service menu mode method unlocked my phone or not but Factory reset via phone's options works wonders! I was just about to head over to Verizon to help fix my issue.

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