[Q] Can't use mobile data - HTC EVO 3D

I can't use any app with mobile data, except for dolphin browser. But i can't download anything with them. And in apps like whatsup, google maps, google play store etc. it just says no connection. But when i'm connected to wifi i can use them with no problem. I was looking in the settings but i didn't find anything to fix it. Anybody has some idea?
Thank you.

I had something very similar after flashing a new ROM, Im now on leedroid with no problems so It might be the rom you are using?

unrooted stock rom :/ everything is stock

Try going to settings/phone update/update profile and see if updating your profile helps.

I don't have phone update in the settings :S

Sorry....it should be System Updates

It says that I already have the latest version... but everything worked, I don't know why this happened.

could go into phone programming and reset your data profile
##3282#, edit mode, enter your msl number, data profile, menu, restore.

this code doesn't work for me

I have a dumb question probably, but mobile network is checked in wireless and networks settings right ? And the mobile network settings are right, domestic data and voice should both be checked.
If all that is correct then i would take it to or call sprint and let them fix it. Sounds like an error on their side to me since your phone is stock.

Of course the settings are correct, because I can browse internet. And everything has worked until few days ago.. i don't want to bother with factory reset and that stuff, i'll just wait for ics to come.. if then something won't work then i'll contact htc...

If you go to the phone dialpad, ##3282# doesn't work, then something definately is wrong with your phone.

ycats said:
If you go to the phone dialpad, ##3282# doesn't work, then something definately is wrong with your phone.
Click to expand...
Click to collapse
I dont believe qpst is stock on the 3d. Can't remember tbh. Qpst is required to use ## codes.
Sent from my PG86100 using xda premium

QPST does work on stock. Also, since I work for sprint I would recommend just doing a master reset since this is the first thing they will do when you take it in. Yeah it sucks having to set everything back up, but it will probably fix your issue.

I've just resetted APN's and everything works now!
But I still don't understand why was browsing working, and apps wasn't :S

hrvoje334 said:
I've just resetted APN's and everything works now!
But I still don't understand why was browsing working, and apps wasn't :S
Click to expand...
Click to collapse
I was just about to suggest that the APN's weren't correct, or to reset them, so maybe an apology to the person you told "Of course all the settings are correct" !?!?
Simple fix anyway, glad it's working.
If you ever have a problem like this in the future, chances are it's a phone issue, then a network issue then a rom issue, but ultimately a human issue.
Resetting the phone can always rule out the rom, trying another sim can rule out the rom, calling your network can rule out the network, i get issues like this on a daily basis, it's 9 /10 human error.
Oh an just a heads up, quite a few people tried to help you here and you said thanks not once?

Related

No Data..?(3G,2G,Any G)

So.. I might be the only one experiencing this but i haven't had any data since i flashed asop newest rom... re-flashed, called vm, bought the new $199 phone, called again and they told me to wait 48 hrs..? Has anybody else experienced this dreadful b/s?
Thanks!
Did u have data before you flashed? Was your phone activated? What recovery are you using? If I recall correctly, in the ROM thread there are a few suggestions to getting it working again; such as going into emergency programming mode or something like that, as well as re-flashing the stock ROM, activating, then flashing.
Have you setup the APNs after flashing?
I use a tool called "APN backup and restore".
If the APN is already installed and not working, try switching to airplane mode and back.
If it is not installed, you will need to set it up either through you service provider or manually. (I don't know what your carrier is).
Dr.Alani said:
(I don't know what your carrier is).
Click to expand...
Click to collapse
Lol well most everyone on here with the Optimus V will be on Virgin Mobile.
I had a problem like this - tried everything - reloaded old nand ... etc. A person on another board suggested installing a data switch app and turning it back on. I thought this was crazy but I did it (desperate) and it worked.
Sorry did not know that you have Optimus V. Any way most service providers have some way to send you the settings files. Some through a service request page online or an SMS no. To request the settings from.
I have seen a link on customer support of samsung the gives you manual settings for all networks around the world, I just can not find it now.
Sent from my LG-P500 using XDA App
ariel_jesus237 said:
Did u have data before you flashed? Was your phone activated? What recovery are you using? If I recall correctly, in the ROM thread there are a few suggestions to getting it working again; such as going into emergency programming mode or something like that, as well as re-flashing the stock ROM, activating, then flashing.
Click to expand...
Click to collapse
I did have data before i flashed.. called VM again and they sent me a 3G reset but that did nothing.. I'm using thnderc recovery and asop lastest rom, I will try a few things that where pointed out to me and update on my progress.. thanks for the feedback!
I'm having the same problem with my Optimus V, and looking on the interwebs it seems to be a known problem, that possibly affects all of Virgin mobile smart phones. I just end up going into settings and turning off/on the data connection. This always fixes it, until the next day or so when it happens again. Pretty frustrating. The LG forums even admit it's an issue and posted on this thread: LG forums about data issue but no actual fix as of yet.
And I'm actually still running stock on it, so it's not a custom ROM issue.

[Q] Signal/Service drops at random- Restart required

I recently purchased an HTC Evo V 4G on Virgin Mobile. Otherwise known as the HTC Evo 3D (it even says Sprint on the case.)
I'm having this problem where seemingly at random I will attempt to make a call or a text and it won't go through. My signal bar will suddenly drop to 0 and when it comes back I am unable to do anything. No data, calls, or texts will go through. I am then forced to restart my phone (with Fastboot off otherwise I need to take out the battery) to get it working again. It's hard to notice when this happens unless I notice I'm not getting any texts back. At that point I call my voicemail to see if it works.
Was this a problem people had with the phone on Sprint? Is this new to VM and caused by that? I'm not a new VM customer either. I never have problems like this. I don't know if there's conflicting apps causing weird behavior, it's something on VMs causing the behavior, if this is a known issue, etc.
Any help or guidance I can get will be much appreciated.
More info:
When SMS messages won't go through it displays:
"SMS Error
Radio Interface Resource Shortage"
Details:
"SMS Error
Cause Code: 64
Error Class: 2"
DustbinK said:
I recently purchased an HTC Evo V 4G on Virgin Mobile. Otherwise known as the HTC Evo 3D (it even says Sprint on the case.)
I'm having this problem where seemingly at random I will attempt to make a call or a text and it won't go through. My signal bar will suddenly drop to 0 and when it comes back I am unable to do anything. No data, calls, or texts will go through. I am then forced to restart my phone (with Fastboot off otherwise I need to take out the battery) to get it working again. It's hard to notice when this happens unless I notice I'm not getting any texts back. At that point I call my voicemail to see if it works.
Was this a problem people had with the phone on Sprint? Is this new to VM and caused by that? I'm not a new VM customer either. I never have problems like this. I don't know if there's conflicting apps causing weird behavior, it's something on VMs causing the behavior, if this is a known issue, etc.
Any help or guidance I can get will be much appreciated.
More info:
When SMS messages won't go through it displays:
"SMS Error
Radio Interface Resource Shortage"
Details:
"SMS Error
Cause Code: 64
Error Class: 2"
Click to expand...
Click to collapse
I'm not sure about the error but I have had weird things like that (not same) happen to me since flashing the vm firmware from the leak and using an ics rom. Going to airplane mode and back usually helps me, might save the trouble of restarting.
Sent from my PG86100 using XDA
Same thing happening here!!!! I flashed the vm firmware so I'm guessing it's that
I've tried airplane mode to no avail.
I'm on Virgin Mobile... I wonder if it matters that I have a Sprint labeled phone? I assume that VM users are getting old stock of the EVO 3D and they didn't want to bother re-branding until they ran out. Which means that I'm in nearly the same situation: I have the EVO 3D flashed with the VM ROM. Maybe that's causing issues?
Try one thing, I believe I fixed my problem for now at least. Dial *#*#4636#*#* , go to phone information, scroll all the way down and the preferred network mode should be set to "WCDMA". Change it to "CDMA auto (PRL)" then restart your phone. If you are already on the one I'm telling you to change to then I got no idea. I was getting the exact same error codes as you and that random service drop, haven't had it since I made this change. Let me know how it goes
majid25 said:
Try one thing, I believe I fixed my problem for now at least. Dial *#*#4636#*#* , go to phone information, scroll all the way down and the preferred network mode should be set to "WCDMA". Change it to "CDMA auto (PRL)" then restart your phone. If you are already on the one I'm telling you to change to then I got no idea. I was getting the exact same error codes as you and that random service drop, haven't had it since I made this change. Let me know how it goes
Click to expand...
Click to collapse
What exactly does this change do?
Sent from my HTC Evo V 4G
Welcome to Sprint....
koopakid08 said:
What exactly does this change do?
Sent from my HTC Evo V 4G
Click to expand...
Click to collapse
I don't know the technicalities but I just know that it fixed for me and in the past have seen people recommended that.. it all comes down to just messing with it yourself you know, it's not dangerous to change if anything goes wrong just revert back
the same thing happened to me, and i flashed back to the sprint firmware using the firmware recovery thread, and that seemed to fix things, however i don't know what flashing sprint firmware is going to do
majid25 said:
Try one thing, I believe I fixed my problem for now at least. Dial *#*#4636#*#* , go to phone information, scroll all the way down and the preferred network mode should be set to "WCDMA". Change it to "CDMA auto (PRL)" then restart your phone. If you are already on the one I'm telling you to change to then I got no idea. I was getting the exact same error codes as you and that random service drop, haven't had it since I made this change. Let me know how it goes
Click to expand...
Click to collapse
Thanks for the tip.... but that's what it's set on. Think it would do anything to change to WCDMA, restart, and then go back to CDMA Auto (PRL) ?
DustbinK said:
Thanks for the tip.... but that's what it's set on. Think it would do anything to change to WCDMA, restart, and then go back to CDMA Auto (PRL) ?
Click to expand...
Click to collapse
Nope, when you reboot it will automatically reset back to cdma"auto prl" Have you tried a data reset?
#Root-Hack_Mod*Always\
laie1472 said:
Nope, when you reboot it will automatically reset back to cdma"auto prl" Have you tried a data reset?
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
A data reset? Could you please provide some information or a link?
DustbinK said:
A data reset? Could you please provide some information or a link?
Click to expand...
Click to collapse
##3282# from dialer
go to edit mode and enter msl(use msl reader from market if ur rooted, if ur not rooted u will have to ask sprint for it)
hit menu at top right corner of edit screen "reset"
This will re-provision ur data profile with Virgin Mobile and clear out any hodgepodge. But if u bought the phone from VM and its doing that I doubt a data profile restore will fix the problem. I had the Sprint 3d and flashed the VM ICS leak and it caused the same problem for me and most of the other Sprint users that flashed it. I think it has something to do with how ICS interacts with the carrier network (radio interface daemon) hence the "radio interface resource shortage" error. Once once the developers realized the VM firmware was not need to flash ICS, it worked flawlessly with Sprint firmware.
DustbinK said:
A data reset? Could you please provide some information or a link?
Click to expand...
Click to collapse
Try this
http://forum.xda-developers.com/showthread.php?t=1153371
#Root-Hack_Mod*Always\
I knew the first thing I should have done is root this phone... especially since I'm coming from an Optimus V that was rooted 90% of the time I had it if not more.
Thanks for the help. I really appreciate it!
I tried getting my MSL and was unsuccessful. Is this something phone specific or account specific? I found my MSL from my last phone since that's rooted.
I don't know if it's caused by ICS, my Windows setup, or what but attempting to finding my MSL was a hassle this time around. I can get pretty far into the steps but since the guide isn't written for my phone there seems to be something I'm doing wrong. I read through hundreds of comments and tried everything I could, too.
DustbinK said:
I tried getting my MSL and was unsuccessful. Is this something phone specific or account specific? I found my MSL from my last phone since that's rooted.
I don't know if it's caused by ICS, my Windows setup, or what but attempting to finding my MSL was a hassle this time around. I can get pretty far into the steps but since the guide isn't written for my phone there seems to be something I'm doing wrong. I read through hundreds of comments and tried everything I could, too.
Click to expand...
Click to collapse
If u asked them for it and they wouldn't give it to you just tell them you are having problems getting your phone to access data and send texts with the network and can they walk you through how to reprovision it. They should tell you to dial ##3282# and enter a code. That 6 digit code they read out to you is your MSL. Write it down.
You can try this as well
http://forum.xda-developers.com/showthread.php?t=697487
#Root-Hack_Mod*Always\
Also here's one that works without root.
http://forum.xda-developers.com/showthread.php?t=689470
#Root-Hack_Mod*Always\
Nothing seems to be working unfortunately. I've tried every method, read every comment, and tried anything I could. Thanks for all of your help. I realize that not many other people have this phone on VM but thanks for pointing me in the right direction. I will likely end up rooting when I have the time.

[Q] HELP. Wifi Problem!

I have a rooted Evo 3D running ICS 4.0.3 with Sense. Blah blah blah.
Anyway, I depend on Wifi a lot cause I dont use data. Its absolutely no problem when Im at home.
But when I go to school, the Wifi is almost useless. But its weird, because I can get on the Play Store, and download apps, but that's it. How much sense does that make? Sometimes I'll receive Google Voice messages, or email alerts, but I cant send a Google Voice message, browse the internet, open an email, or play those games I downloaded with friends. I have no idea what this could be.
Before the Evo 3D, I had the OG Droid, which did everything just fine. Which makes me wonder even more why this happens.
Anyway, Thanks in advance!
Which rom are you running? Have you tried to flash another kernel? Have you tried another rom? Are you sure that your schools Internet is not safe guarded or blocking what they would refer to as warez sites?
( Don't ask me for help as I couldn't care if your phone explodes, eh! )
flashallthetime said:
Which rom are you running? Have you tried to flash another kernel? Have you tried another rom? Are you sure that your schools Internet is not safe guarded or blocking what they would refer to as warez sites?
( Don't ask me for help as I couldn't care if your phone explodes, eh! )
Click to expand...
Click to collapse
Im running the stock ICS Sense rom from the OTA update (4.0.3). And I know that my school's wifi doesnt have these things restricted because on my previous phone (OG Droid), everything worked fine. I could browse the web, send GV messages and everything.
Not sure if this helps, but Im rooted with S-Off on HBoot 1.58.
flashallthetime said:
Which rom are you running? Have you tried to flash another kernel? Have you tried another rom? Are you sure that your schools Internet is not safe guarded or blocking what they would refer to as warez sites?
( Don't ask me for help as I couldn't care if your phone explodes, eh! )
Click to expand...
Click to collapse
Sorry, forgot to mention... No, I cant flash roms because I havent figured out how to downgrade my HBoot yet (1.58). But Im hoping once I figure that out and flash a new rom/kernal, that will do the trick.
sawyerbenjamin said:
Sorry, forgot to mention... No, I cant flash roms because I havent figured out how to downgrade my HBoot yet (1.58). But Im hoping once I figure that out and flash a new rom/kernal, that will do the trick.
Click to expand...
Click to collapse
You should be able to flash any ICS Rom if you are in that hboot.
coal686 said:
You should be able to flash any ICS Rom if you are in that hboot.
Click to expand...
Click to collapse
I've tried about 2 or 3 actually. I kept getting bootloops. I did a lot of research and a lot of threads talked about how you cant flash AOSP and some other type of roms on 1.58. But I just flashed ViperRom after downgrading to 1.4. So I'll let you know if I still have the problem after school tomorrow.
sawyerbenjamin said:
I have a rooted Evo 3D running ICS 4.0.3 with Sense. Blah blah blah.
Anyway, I depend on Wifi a lot cause I dont use data. Its absolutely no problem when Im at home.
But when I go to school, the Wifi is almost useless. But its weird, because I can get on the Play Store, and download apps, but that's it. How much sense does that make? Sometimes I'll receive Google Voice messages, or email alerts, but I cant send a Google Voice message, browse the internet, open an email, or play those games I downloaded with friends. I have no idea what this could be.
Before the Evo 3D, I had the OG Droid, which did everything just fine. Which makes me wonder even more why this happens.
Anyway, Thanks in advance!
Click to expand...
Click to collapse
Maybe the problem is with School IT and data throughput. Maybe they put limit there, so you cannot communicate while you are on exam or using time on "chatting with friends" during classes ..
PROleev said:
Maybe the problem is with School IT and data throughput. Maybe they put limit there, so you cannot communicate while you are on exam or using time on "chatting with friends" during classes ..
Click to expand...
Click to collapse
Well then why did it work perfectly with my previous phone? It cant be a coincidence that they updated their internet security the same weekend I got this EVO.
Still having the same issues with the viperROM. It works for minute once I walk in the door, then just stops. Im still able to download from the Playstore and get notifications, but nothing else. Cant even do a Google search.
sawyerbenjamin said:
Still having the same issues with the viperROM. It works for minute once I walk in the door, then just stops. Im still able to download from the Playstore and get notifications, but nothing else. Cant even do a Google search.
Click to expand...
Click to collapse
OK. So you've tried different ROMs and get the same behavior. And I'm assuming Wifi works correctly everywhere else or you would have mentioned it. So, I'm leaning toward something with the school wifi. I know that my work wifi only lets students out through port 80; nothing else.
Having said that, I do find it odd that basic web surfing and Google searching doesn't work while the other stuff does. You'd think it would be the other way around.
coal686 said:
OK. So you've tried different ROMs and get the same behavior. And I'm assuming Wifi works correctly everywhere else or you would have mentioned it. So, I'm leaning toward something with the school wifi. I know that my work wifi only lets students out through port 80; nothing else.
Having said that, I do find it odd that basic web surfing and Google searching doesn't work while the other stuff does. You'd think it would be the other way around.
Click to expand...
Click to collapse
Im seriously stumped. It doesnt make sense to me. Im able to download all the apps I want, and get notifications, but nothing else. So I dont think its the port, because Im obviously getting some sort of internet connection. I've done endless amounts of Google searches and cant find anyone who has had this problem. I know there a web filter, but it only blocks certain inappropriate sites.
But what puzzles me even more, is how my previous phone did everything just fine. So I dont think its the WiFi.
Im probably being a bit repetitive, but my mind is just blown. It literally makes zero sense to me.
Try this.
NVM. Since your problem is WiFi related this probably won't help.
It sounds like your school uses some kind of proxy for security purposes.
ramjet73
ramjet73 said:
Try this.
ramjet73
Click to expand...
Click to collapse
Never thought to mention that our whole district is on the same intranet.
sawyerbenjamin said:
Never thought to mention that our whole district is on the same intranet.
Click to expand...
Click to collapse
You may need to set a proxy when you make the wifi connection to your school's network. Those settings are available by checking "Show advanced options" right below "Show password" when you first connect to the access point, or by long pressing the SSID of the network while connected and selecting "Modify network". Some people have also reported solving Internet connectivity via wifi issues by clearing the proxy settings if they were somehow set by accident.
You will probably need to check with your school's network administrator to confirm that and get the proper settings. I'm not sure why the OG Droid didn't require similar settings but it might have been able to pick up the proxy automatically like Internet Explorer does on a PC.
BTW, unless you checked the option in the Play Store app settings to download via wifi only, you may be getting your apps and notifications via Sprint's cellular network without being connected to the Internet via wifi at all.
ramjet73
ramjet73 said:
You may need to set a proxy when you make the wifi connection to your school's network. Those settings are available by checking "Show advanced options" right below "Show password" when you first connect to the access point, or by long pressing the SSID of the network while connected and selecting "Modify network". Some people have also reported solving Internet connectivity via wifi issues by clearing the proxy settings if they were somehow set by accident.
You will probably need to check with your school's network administrator to confirm that and get the proper settings. I'm not sure why the OG Droid didn't require similar settings but it might have been able to pick up the proxy automatically like Internet Explorer does on a PC.
BTW, unless you checked the option in the Play Store app settings to download via wifi only, you may be getting your apps and notifications via Sprint's cellular network without being connected to the Internet via wifi at all.
ramjet73
Click to expand...
Click to collapse
I make sure that the Mobile Network option stays off. I know for a fact its via WiFi. And I did some research to find that this should be easily fixed. But having the crappiest luck sometimes, the viperROM I'm running managed to hide the RSTP/HTTP Proxy settings (Not sure how or why) making them inaccessible. Even worse, I cleared all my backups on my SD card to get those 2 gigs of storage back, so I cant restore to my stock ICS ROM from the OTA update while mainting root and S-OFF. At least not that I know of.
Sorry if I seem like kind of a noob, I got this phone used like 2 weeks ago. I still have a little to learn about it.
sawyerbenjamin said:
Even worse, I cleared all my backups on my SD card to get those 2 gigs of storage back, so I cant restore to my stock ICS ROM from the OTA update while mainting root and S-OFF. At least not that I know of.
Sorry if I seem like kind of a noob, I got this phone used like 2 weeks ago. I still have a little to learn about it.
Click to expand...
Click to collapse
To be 100% sure that only wifi is active you can put the phone in airplane mode, then turn wifi on after that takes effect. I know that works because I do it all the time myself. I'm pretty sure the RTSP/HTTP proxy settings only affect the data connections through the Sprint network and not wifi.
You can flash the RUU.exe to return to stock without losing S-OFF, then flash a custom hboot and recovery and root the stock ROM. I outlined this process for someone else that was S-OFF in this post, which is part of my guide for rooting and getting S-OFF.
Edit: According to this thread, RTSP/HTTP proxy settings can affect ALL traffic. I'm still not 100% sure that they apply to wifi.
ramjet73

AT&T Note - have full bar - can make call - but no data

I have AT&T Note, stock ICS, rooted. I have been having problem with inconsistent data connection, even though I have good AT&T signal. For example:
1). Signal is 4-5 bars
2). I CAN make phone call
3). Open browser, Gmail, etc - the "4G" icon shows it's trying to connect, but nothing happened. All the application will timed out.
I tried this in different locations (home, work, airport, etc.) and same problem.
I didn't change the APN or install custom ROM. I am trying to figure out if this is just my phone (bad radio, etc.) or a widespread, known problem for AT&T stock ICS.
Please chime in if you have the same problem.
Did you try powering down.... Then a battery pull..... Battery back in.... Reboot..... Turn off wifi... Make sure data is turned on..
Write back.... Good luck
jimmbomb said:
Did you try powering down.... Then a battery pull..... Battery back in.... Reboot..... Turn off wifi... Make sure data is turned on..
Write back.... Good luck
Click to expand...
Click to collapse
I did try those, specifically:
1). Power down and battery pull out
2). Airplane Mode
3). Disable WiFi and BT - leave only cellular signal
The only thing I have not done is hard reset.. But before doing that (it'll take me a long time to re-configure everything), I want to get feedbacks from other first..
BTW, the ONLY thing I can think off that MAY mess up with the connection is Avast! Anti-Virus. It has a built-in firewall (root required) to prevent select apps from accessing the Internet. However, with WiFi, I have no data connection issue even with Avast! firewall running.
Un install avast and see if that helps.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
LittleRedDot said:
Un install avast and see if that helps.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I did, same thing... Can make voice call but no data. Even when I rebooted and pulled the battery. About 10 minutes later.. data magically comes back!
Does anyone else have this problem? If yes, please chime in..
I am thinking of doing hard reset. Will this make my Note lose root?
reset the apn , not sure what att uses , but delete whatever is there and re-set the apn
Vintage144 said:
reset the apn , not sure what att uses , but delete whatever is there and re-set the apn
Click to expand...
Click to collapse
I can't reset the default APN...check I can't even edit it. I think AT&T blocked it.
Did you just get the note or did this just start happening? If you just got the phone did you buy it new or used?
lanwarrior said:
I can't reset the default APN...check I can't even edit it. I think AT&T blocked it.
Click to expand...
Click to collapse
you are right.. you cannot edit and change the default ATT APN....
BUT!!!
You can create a new one.... and choose the new one over the default...
you are allowed more than one APN...
Modem .....and APN settings are the most likely causes.
APN settings first of course.....g
Thanks for the suggestions.
The original APN cannot be edited, so I created a new APN and select that. When I press the "back" button and go back to the list of APN, the phone AUTOMATICALLY selected the original APN, not mine.
I selected that again, press back button and waited for 5 minutes (in case the phone trying to update whatever it needs with the new APN). Went back to the list of APN and the original APN was selected again! (???).
So I think something went awry with my phone (I already uninstalled pretty much everything), and just for a test, installed a new ROM (Padawan v7). So far so good, but I haven't done extensive testing (at home, not traveling) yet.
Of You Are on a stock room when you are in the apn's try taping menu and see if you get a reset defaults option
Sent from my SAMSUNG-SGH-I717 using xda premium
make this apn
http://forum.xda-developers.com/showthread.php?t=1684711&highlight=apn

[Q] can't connect with data

All of a sudden I can no longer use my phones data. WiFi works and calls/text works but no internet. Tech support has opened a ticket but does anyone know what's up?
Rooted, venom rom.
nash2000 said:
All of a sudden I can no longer use my phones data. WiFi works and calls/text works but no internet. Tech support has opened a ticket but does anyone know what's up?
Rooted, venom rom.
Click to expand...
Click to collapse
So no recent changes on the phone that may have caused this? New ROM, new apps, settings changed, anything like that?
Make sure its not something silly, like Mobile Data toggled off somehow (maybe by an app or widget?). Check your APN.
If no recent changes, just might be an issue on AT&T's part, such as a network issue or they screwed up something on your account. For that matter, did you happen to make any changes to your account recently? I've seen instances where they have accidentally shut off folks data plans while making other unrelated changes.
If you have an AT&T store nearby, you can try to take it there. They can not only take a look at your account to make sure it properly provisioned, but can also give you a new SIM for free, to eliminate that as the problem.
redpoint73 said:
So no recent changes on the phone that may have caused this? New ROM, new apps, settings changed, anything like that?
Make sure its not something silly, like Mobile Data toggled off somehow (maybe by an app or widget?). Check your APN.
If no recent changes, just might be an issue on AT&T's part, such as a network issue or they screwed up something on your account. For that matter, did you happen to make any changes to your account recently? I've seen instances where they have accidentally shut off folks data plans while making other unrelated changes.
If you have an AT&T store nearby, you can try to take it there. They can not only take a look at your account to make sure it properly provisioned, but can also give you a new SIM for free, to eliminate that as the problem.
Click to expand...
Click to collapse
No changes at all, same Rom for months and months. AT&T couldn't find anything but a tech guy will call be back within 36 hours. Should I just reset the phone
nash2000 said:
Should I just reset the phone
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You mean a factory reset, or just reboot? I'd certainly try a reboot (if you haven't already).
Factory reset might not hurt (might even solve the issue) as long as you have a method to back up all your data (Titanium, etc.). But it seems a little drastic, to me.
Did you try to toggle off LTE, and see if you can get any data? Folks have had some issues with Viper (and other "Euro" based ROMs) on AT&T's LTE network. Although its mostly been with voice calls while on LTE. So its just a bit of a shot in the dark on my part.
redpoint73 said:
You mean a factory reset, or just reboot? I'd certainly try a reboot (if you haven't already).
Factory reset might not hurt (might even solve the issue) as long as you have a method to back up all your data (Titanium, etc.). But it seems a little drastic, to me.
Did you try to toggle off LTE, and see if you can get any data? Folks have had some issues with Viper (and other "Euro" based ROMs) on AT&T's LTE network. Although its mostly been with voice calls while on LTE. So its just a bit of a shot in the dark on my part.
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I've done multiple reboots and toggle data a few times as well. Not sure what else to do, certainly not waiting 2 days for att to get back to me.
It hasn't been blacklisted has it. Bc similar situation happen to me :/
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