Three UK - No Internet Access Issue - Galaxy S II Q&A, Help & Troubleshooting

Hey Guys,
Ever since I switched from the original branded Three UK ROM, I've had basically no internet access at all on my phone.
Everything else works flawlessly, except I can't get internet connectivity.
I installed one of the "pre-rooted" roms from the forum a few days ago (unbranded UK Rom) and the issue still exists regardless of what APN settings I use or how I go about enabling/disabling the connection.
The phone simply dosen't show any kind of GPRS/3G signal on the status bar and only shows the standard phone signal with a little "R" above it. I've tried literally everything (going to the power menu, enabling/disabling data, etc). I've tried various APN settings posted on forums, but nothing works.
What else could cause this? The thing that is frustrating is that the internet previously worked on the phone.
Cheers,
David

Sounds to me like your phone is on national roaming..untick the box in mobile network settings, i to am on 3 uk and have never had any problems, are you 100% your apn`s are right ..let us know if you need check them with mine.
it does sound to me like we will have to step by step your settings to make sure there same as mine ie...know working.

Thanks for the reply lodger, where do you enable/disable national roaming on the phone?
Can you post all your settings so I can check against mine.
Thanks for the help

davidmichaeluk said:
Thanks for the reply lodger, where do you enable/disable national roaming on the phone?
Can you post all your settings so I can check against mine.
Thanks for the help
Click to expand...
Click to collapse
Settings > Mobile Network > Data Roaming (Check or uncheck).
Have you tried flashing a different modem? Try NELP3 (Flash via CMW)

Related

No 3G with cooked ROMs?

Hi Guys.
So I was finally able to get a cooked ROM on my Fuze using an older XP machine that I had. But now, after trying both ROMeOS and DCS, I'm not getting any 3G signal. What i do get at times is the hsdpa signal, but i don't actually receive it; none of the data services are working (internet, weather, youtube, etc.). Could someone please tell me how to get 3G on my Fuze?
EDIT: It seems like I am getting the HSDPA signal at times but its very tempermental
anyone have a solution?
djcaston said:
anyone have a solution?
Click to expand...
Click to collapse
In start>settings>phone>band do you have the auto in both drop menus on??
also try start>settings>connections>advanced network> in the HSDPA try to see which option is used. try to use 'enable HSDPA Only' or even disable it completely and see what happens.
had the same issue and this seemed to fix it.
Advanced Config Tool>menu>more settings>Comm manager - Add 3g to comms manager.
Open comms manager and switch 3g off > soft reset > switch 3g on > soft reset
Good luck
thanks ill try that out when i get a chance. what rom were you using?
EDIT: nvm saw it in your sig
did you run the network config wizard after flashing the rom?
it prompts (or detects) your country and operator and configures most things for you.
if it's not part of your cooked rom, look for it as a .cab
yea i ran the config but it still doesnt connect to 3g. I'm trying the suggested solution now
still not working....
I still cant run apps like cellular video and the youtube app. Youtube just wont load the vids, and CV gives me a message that says it's only supported to 3G phones. I really hope theres a solution to this since I really love ROMeOS but I want apps like youtube and CV
haha i give up. I officially ***king hate this. I feel like I spent 300 bucks on a phone that is perfectly engineered and has crap software on it. Im so agitated i can't even think straight. I'm really close to just getting rid of this phone and i dont even know.
Well... felt good to tell someone.
I am having the same problems. I am using an ATT Fuze and I flashed ROMeOS last night and now I cant to connect to the internet or use the youtube app via HSDPa/HSUPA, 3G, or Edge. I can use these applications if I turn on Wi Fi, but if I use cellular internet I get a big red sign that says "ERROR" and then followed by "the remote server refuses to perform the request. This address is not available". It also shows an H on the top bar if anyone was wondering. Any fix for this or just try a different ROM?
Update: I tried a new ROM and same thing. Does anyone have a solution? I am sure us two aren't the only ones with this problem!
I am getting pretty desperate, can anyone help?
same problem here, my area supports hsdpa but with a speedtest i have between 24 and 36kbit
whenemusattack said:
I am having the same problems. I am using an ATT Fuze and I flashed ROMeOS last night and now I cant to connect to the internet or use the youtube app via HSDPa/HSUPA, 3G, or Edge. I can use these applications if I turn on Wi Fi, but if I use cellular internet I get a big red sign that says "ERROR" and then followed by "the remote server refuses to perform the request. This address is not available". It also shows an H on the top bar if anyone was wondering. Any fix for this or just try a different ROM?
Update: I tried a new ROM and same thing. Does anyone have a solution? I am sure us two aren't the only ones with this problem!
Click to expand...
Click to collapse
go to start>settings>Connections>Advanced network>GPRS "make sure CHAP authenticaion is selected. that is what ATT network uses. then go to Start>Settings>Connections>Connections> select manage existing connections and then go to the proxy tab. make sure your remove both check marks and you should be good to go.
Wow, thank you HackMimic that worked! I tried everything I could think of and was about to go back to stock ROM just to use 3G, but now I can continue using flashed ROMS. To the original poster of this thread try the above and it should work as I had the exact same symptoms you described and now I am cruising along on HSDPA! Once again thanks HackMimic!
no problem. i had the same issue back in the day when the connection setup app first cam out i noticed that it always seem to set the GPRS Settings to PAP instead of CHAP which is needed for MMS and the net over here in america. also noticed issues with proxy selected. glad i could help.
Yea I tried HackMimic's fix but not directly from you . I was reading on how to configure skyfire and they said to do that, and what ended up happening is all of the sudden the youtube app worked and so did everything else. Regardless, thanks for the solution. I'm a little more amazed everyday by the wealth of knowledge on this forum

[Q] need help: syncing and packet problems

hey guys a mate of mine was asking me for help today about his s2 as i have one too.
anyway i cant help him so i said id ask on here for him.
heres the description of the problem he gave me.
Having a few problems with the galaxy s2, main problem and the most frustrating one is a background data issue where it just doesn't seem to update constantly enough. I use whatsapp, wordfeud, google talk and a few other applications which require the "Use packet data" box to be ticked in the phones settings. Regardless of wether i'm on wifi or 3g it seems to randomly update sometimes hours late... How ever if I untick the "Use packet data" box then re-tick it, the messages come straight through.
This would be fine as I can accept a minor delay but sometimes it's days at a time... I've changed firmware versions through pretty much all samsung have for the phone and all have the same issue for me.
he is on orange uk network.
running. 2.3.3
basband: I9100XXKE7
build number:GINGERBREAD.XWKF3
any ideas or thoughts would be helpful.
thanks.
B3rni3 said:
hey guys a mate of mine was asking me for help today about his s2 as i have one too.
anyway i cant help him so i said id ask on here for him.
heres the description of the problem he gave me.
Having a few problems with the galaxy s2, main problem and the most frustrating one is a background data issue where it just doesn't seem to update constantly enough. I use whatsapp, wordfeud, google talk and a few other applications which require the "Use packet data" box to be ticked in the phones settings. Regardless of wether i'm on wifi or 3g it seems to randomly update sometimes hours late... How ever if I untick the "Use packet data" box then re-tick it, the messages come straight through.
This would be fine as I can accept a minor delay but sometimes it's days at a time... I've changed firmware versions through pretty much all samsung have for the phone and all have the same issue for me.
he is on orange uk network.
running. 2.3.3
basband: I9100XXKE7
build number:GINGERBREAD.XWKF3
any ideas or thoughts would be helpful.
thanks.
Click to expand...
Click to collapse
I think some apps are not updating automatically or late for some reason, i was trying to find the cause too;/ I can live with it though mate, it may have something to do with the launcher.. Do a complete wipe and reflash of the rom and test again, if it still persists try using launcher pro, hopefully the first method will work though
bump anyone any ideas?
I had the same problem - the reason was, that I 've lost APN.
Therefore just check the APN status by
settings>wireless and network>mobile networks> access point names
if it's empty press left button (for settings) and choose "reset to default"
maybe this helps...
GOOD LUCK!
Peter
doc p said:
I had the same problem - the reason was, that I 've lost APN.
Therefore just check the APN status by
settings>wireless and network>mobile networks> access point names
if it's empty press left button (for settings) and choose "reset to default"
maybe this helps...
GOOD LUCK!
Peter
Click to expand...
Click to collapse
Thanks Peter. Resetting to default made the connection work. Thanks alot man

[Q] 3g not working until reboot

Hello everyone, i'm asking this because it's the third time i had this issue. I often keep my Data Network Mode deactivated and turn it on only when i need because of my 3g plan (quota, taxes, and also because it's likely to find a WiFi network in the places i usually go).
The problem is, sometimes i turn on 3g (by Phone options menu) and... nothing happens... i need to reboot to make it work again.
The 3G network in my country is quite unstable, but i'm pretty sure that isn't a signal problem because one of the times i was turning on/off the 3G to make it work and i gave up and forgot to turn it off, the next day when i tried again i found it was On but not connected. After a reboot, working again.
Anyone having this issue who found a fix? Could be a problem with the kernel or app?
Edit: I Forgot: CF-ROOT Kernel, KF3
Omega Frost said:
Hello everyone, i'm asking this because it's the third time i had this issue. I often keep my Data Network Mode deactivated and turn it on only when i need because of my 3g plan (quota, taxes, and also because it's likely to find a WiFi network in the places i usually go).
The problem is, sometimes i turn on 3g (by Phone options menu) and... nothing happens... i need to reboot to make it work again.
The 3G network in my country is quite unstable, but i'm pretty sure that isn't a signal problem because one of the times i was turning on/off the 3G to make it work and i gave up and forgot to turn it off, the next day when i tried again i found it was On but not connected. After a reboot, working again.
Anyone having this issue who found a fix? Could be a problem with the kernel or app?
Edit: I Forgot: CF-ROOT Kernel, KF3
Click to expand...
Click to collapse
mate i am afraid you have answer already - "The 3G network in my country is quite unstable"
that can clearly produce the bug. Just in the case check your APN settings if they are correct. Settings- wireless and network-mobile networks- access Poin Names - compare the stats there with your network provider and make deep research.
just example i am on vodafone - i found that i was running vodafone live profile in APN and i was loosing conexion and i had troubles loading some pages - after research i found that there is another setup for vodafone as well - different then the live but for vodafone as well. i am using it since then and i am experiencing now the lighting speed of 3g. Just give it a try.
Searching on the internet i found that the configuration of my APN is equal to the recommended.
Backup data and factory reset phone should clear any software problems .
You could try flashing KH3 modem .
jje
Same issue here for both rooted and un-rooted GS2
Retracted - will have to do more testing

Issue with 3G

I was prompted to update my S2 to 4.1.2 yesterday, and I did.
All seemed to be working fine until today, out an about, when there was no 3G connection at all. My limit is well below my cap etc... I just cannot get a 3G connection at all. I checked that data is on, all the menu's seem correct (i.e. Mobile Data on, Network mode auto).
I have gone in to the Network operators menu and tried both Auto and EE, but neither give me a 3G connection.
My contract is with Orange, but have had the EE network on my phone for a while now (changed automatically a while back). I'm not sure if that could be an issue.
Also, shortly after the update, a menu popped up just as I was touching something else. I accidentally just clicked an option and it went away. I can't be sure, but I believe that I selected the other option from "Orange", it might have just been some combination of letters which I didn't recognise, but I think the option that I didn't click was "Orange". Is this the mistake? How do I get to that menu?
Thanks.
Gawge said:
I was prompted to update my S2 to 4.1.2 yesterday, and I did.
All seemed to be working fine until today, out an about, when there was no 3G connection at all. My limit is well below my cap etc... I just cannot get a 3G connection at all. I checked that data is on, all the menu's seem correct (i.e. Mobile Data on, Network mode auto).
I have gone in to the Network operators menu and tried both Auto and EE, but neither give me a 3G connection.
My contract is with Orange, but have had the EE network on my phone for a while now (changed automatically a while back). I'm not sure if that could be an issue.
Also, shortly after the update, a menu popped up just as I was touching something else. I accidentally just clicked an option and it went away. I can't be sure, but I believe that I selected the other option from "Orange", it might have just been some combination of letters which I didn't recognise, but I think the option that I didn't click was "Orange". Is this the mistake? How do I get to that menu?
Thanks.
Click to expand...
Click to collapse
Do you have signal?Can you make a call
.
GamingDj said:
Do you have signal?Can you make a call
.
Click to expand...
Click to collapse
Yes. I have sent numerous texts, and received a call.
Gawge said:
Yes. I have sent numerous texts, and received a call.
Click to expand...
Click to collapse
Maybe the update changed the modem.Try going back to ICS (not 4.0.4!) 4.0.3.If this works,then I recommend to go with ICS.If it still does't work,then try flashing different modems.
GamingDj said:
Maybe the update changed the modem.Try going back to ICS (not 4.0.4!) 4.0.3.If this works,then I recommend to go with ICS.If it still does't work,then try flashing different modems.
Click to expand...
Click to collapse
I haven't rooted my phone. It just updated normally via a prompt.
Problem Solved
I rang Orange customer support, and my issue was quickly solved. I'll share the solution, incase anybody else has the issue.
Basically, the issue was that menu which I accidentally clicked after the update. I clicked "LIFE" rather than "Orange UK". So, you just need to go to your mobile network menu, find "Access Point Names" and then hit the menu button and reset them, and choose Orange.

[SOLVED] Cellular network disconnect & now totaly stopped working

Hi, i've had these problems with disconnect from cellular network(4G/LTE/3g/2g etc) after going off wifi
or just at random for a while now. a week ago it totaly stopped working.
so i did alot of research here, and no one with the same problem had found a solution.
so i tried everything, hard reset, wipe, install different roms, check IMEI stuff, settings in *#*#4636#*#*. but nothing did it.
So i had noting left to do then just try a bunch of things out. i was lucky to get cellular network working again just now.
The problem for me was my APN(Access Point Names). i thought this would be done automaticly, i guess it did, but chose the wrong one.
so my fix was in: setting > Sim Cards > sim * settings > Access Point Names
Add a new APN with the pluss icon, and find your cellular network providers settings that is needed for the network connection.
luckaly my provider had theire settings deep down on theire web page.
hope this works for you guys aswell. i just found out about this and have no idea if this will fix it totaly.
I can come back with feedback after a while on how its holding up

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