Since upgrading to Trigger ROM, I havent been able to purchase any apps. I can download free apps just fine.
I get this message.
"a server error has occurred. retry or cancel and return to the previous screen"
I tried deleting market data, didnt help.
Any suggestions?
Related
Can't post link. Its a message screen at the center of the screen showing exactly this message: "Error retrieving information from server. [RPC:S-5:AEC-0]".
When this problem happens, the page doesn't load the images (I checked this a few times)
-When I try to view apps: for example, when I'm browsing apps with the google play app, that error appears, and when I press ok, it returns to the previous page. Trying to open any app anywhere ("people also downloaded", link from another app or webpage to google play app) causes this.
-This happens about 75% of the times. I have to try again few times, and sometimes the error doesn't appear.
-Wifi or mobile data, doesn't matter.
-Happened on my Huawei ideos x5 and still happening on my Samsung galaxy s3.
-This doesn't happen when downloading apps. It has never happened in that situation.
-Happened when I tried to do an in app purchase. Aftter putting password, it said that card not valid. With second try it worked.
-I have tried many times clearing caches/datas of google play and the framework thing, rebooting after but didn't help.
-I have cleared cache in recovery too, with no success.
-I have removed and replaced google account, didn't help. (at the same time with the 2 previous operations)
-I have installed new google play versions.
This seems to be account dependent problem. I haven't found a working solution yet.
EDIT: Plot twist: Now I ALSO get the more common problem that happens when trying to DOWNLOAD apps. "...could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])". Then I did the data/cache clears to google play and services framework, rebooted and then tried to download. "Error retrieving information from server. [RPC:S-5:AEC-0]" to NOTIFICATION bar. Then google play app froze and now when i try to download, I get the "...could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])" Message in the google play app.
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Help!
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nhyviyhf
skinkken said:
nhyviyhf
Click to expand...
Click to collapse
same problem here - don't know...i'm googling it
---------- Post added at 06:21 AM ---------- Previous post was at 06:12 AM ----------
1) go to your phone / tablets settings & select "applications".
2) Locate "Google Service Framework", Select the "all" tab, & select clear data
3) Locate "Google Play" & select clear data
4) reboot your device.
Still not working.
!!!!!!!!!!!
qwertyuiop
heeeeeeeeeeeeeeeelp
Here's the fix...
Go into Google Play. Go to settings. Go to content filtering. Uncheck all the boxes except for 'Everything.' It may ask you to create (or enter) a password. Do it. Back out of the settings. Go back into settings. Go to content filtering. Check all boxes. Cross your fingers. Apps should now download and update.
Good luck and post your results with this post quoted in your reply if it worked for you.
NexusuxeN said:
Here's the fix...
Go into Google Play. Go to settings. Go to content filtering. Uncheck all the boxes except for 'Everything.' It may ask you to create (or enter) a password. Do it. Back out of the settings. Go back into settings. Go to content filtering. Check all boxes. Cross your fingers. Apps should now download and update.
Good luck and post your results with this post quoted in your reply if it worked for you.
Click to expand...
Click to collapse
I'm having the same problem as OP, and registered just so I could post this. I followed your instructions, and now I can't install anything because of filter restrictions, even though I set it to let me download everything again.
thunderchan said:
I'm having the same problem as OP, and registered just so I could post this. I followed your instructions, and now I can't install anything because of filter restrictions, even though I set it to let me download everything again.
Click to expand...
Click to collapse
Maybe I should mention that I first followed the instructions posted in here with the framework services clear data and all. Not sure if that is part of what made mine suddenly work or not.
The problems began for me when I got the 4.3 update.
This was the little tweak I made that got me updating and downloading again. Sorry if it doesn't work for you.
Just remove you're account and sign in again
NexusuxeN said:
Maybe I should mention that I first followed the instructions posted in here with the framework services clear data and all. Not sure if that is part of what made mine suddenly work or not.
The problems began for me when I got the 4.3 update.
This was the little tweak I made that got me updating and downloading again. Sorry if it doesn't work for you.
Click to expand...
Click to collapse
I tried this, didn't work. First cleared the things in the apps, then did what you suggested.
bennycop said:
Just remove you're account and sign in again
Click to expand...
Click to collapse
I have done this a few times. Read my first post.
Plot twist: Now I ALSO get the more common problem that happens when trying to DOWNLOAD apps. "...could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])". Then I did the data/cache clears to google play and services framework, rebooted and then tried to download. "Error retrieving information from server. [RPC:S-5:AEC-0]" to NOTIFICATION bar. Then google play app froze and now when i try to download, I get the "...could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])" Message in the google play app.
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I am having the same problem too. This started when I updated to 4.3 on my Nexus 4 phone. Except I get an error code of "7" instead of "5" when purchasing a paid app, and a "5" when I try to download or update an app. Very frustrating!
i installed an application from google play (clean sweeper) and through it, i was able to delete some of the pre-installed apps. i may have uninstalled a wrong one though...i keep getting a error message- process.android.media has stopped unexpectedly whenever i try to go to google play. and when i try to download anything that message will pop up followed by another that says, unable to download due to error (491) i have done resets, restores, mounted and unmounted my sd, cleared cache and data for all applications (individualy and system as a whole) reset app preferences, EVERYTHING!! but nothing has worked. it is un-rooted, not by choice---and only 2 months old...anybody out there with a solution/suggestion for me, id appreciate it greatly.
error 491
dott1er said:
i installed an application from google play (clean sweeper) and through it, i was able to delete some of the pre-installed apps. i may have uninstalled a wrong one though...i keep getting a error message- process.android.media has stopped unexpectedly whenever i try to go to google play. and when i try to download anything that message will pop up followed by another that says, unable to download due to error (491) i have done resets, restores, mounted and unmounted my sd, cleared cache and data for all applications (individualy and system as a whole) reset app preferences, EVERYTHING!! but nothing has worked. it is un-rooted, not by choice---and only 2 months old...anybody out there with a solution/suggestion for me, id appreciate it greatly.
Click to expand...
Click to collapse
I had this same error the other day.it happens because play store thinks your account sharing. instead of using phone to download something go to play store and send it to your phone after you do that once you will be able to install apps with your phone again.The some big long ways to fox this but you will have to search google for them if the simplest way doesnt work,
Error 491
I tried the short way to fix the error by trying to download from Google play store on my computer. No luck. gives me the same error. message. My phone is rooted but still can't do much with it. This is really frustrating. can someone please help.
---------- Post added at 04:32 PM ---------- Previous post was at 04:14 PM ----------
Hey to all of you still having problems with this error. After playing around with it I discovered I had to go into Google settings and turn on location access, and I also turned on "allow remote lock and factory reset" in the device manager tab. That seemed to do the trick. Hope this helps.
Has anyone gotten this to work on this device? Is it even possible to do this? I downloaded the apk to see if it would work. Got the error message "android pay is not available" so I unrooted thinking that was it. Unrooted, cleared the cache on the app and still not working. Just keep getting that same error message. Anyone?
Hello,
I've tried to purchase and activate Greenify donation package but no
success so far. I get error code 291.
I have no warez/LuckyPatch or anything of that sort.
It's true that at the first try I had some subservices/subservice groups
of Google Play Services disabled, those being ads*, analytics*,
auth.be.proximity.authorization.userpresence*,
auth.be.recovery.AccountRecoveryBackground*, fitness*, games*, kids*,
nearby*, stats*, usagereporting*,
com.google.android.location.internal.Analytics* and
com.google.android.location.places.Playlog*
I followed the troubleshooting instructions: first tried to uninstall
and reinstall the donation package; but it did not uninstall without requesting refund. Then I re-enabled
all Google Play services/subservices and purchased again. No success in
activating. Then clear all data for Google Play Store and Google Play
Services, reboot, retry, no success, still error 291. Tried uninstall
and reinstall, this time it did not ask me for refund, but again no success.
Uninstalled, cleared all data directories for donation package,
reinstall, error 291 again.
I am out of ideas now. Is it related to the fact that the first time I
could not re-install without refund and I had to do the purchase again?
I've also noticed that in the directory
/data/data/com.oasisfeng.greenify.pro/shared_prefs, the file
com.android.vending.licensing.ServerManagedPolicy.xml there are two
strings, "lastResponse" and "retryCount" which are identical in the
characters before the "+" sign but only the first 9 characters after the
"+" sign are the same; is it a kind of verification between a local file
and a server file that fails due to 2 times purchase?
What else can I do now to make it work?
Thanks,
Florin
Solved!!
Finally the problem was solved by itself, but after a very long delay, about 8 hours. It looks like something went wrong on Google Play Store servers when it didn't want to uninstall/reinstall without refund, and then with the information update process.
Thanks for reading anyway!
Florin
I have a SGH-I497 unroot with Odin to 4.1.2 factory AT&T version. Turn on and everything ok but I cannot update or install anything because it freezes and appears "No connection" error, when you're in installed apps only appears a "df-dferh-01" error. In order to install apps (not by Play store), I can copy (by laptop) APKPURE apps but I cannot run them because a "There is a problem parsing the package" error. The internet browser has multiple errors when try to use it: "couldn't establish a secure connection" and etc. I cannot update or install anything. I don't know what more I can do. Please help!. I do everything forums say: clear cache, root and unroot, erase and create new Google user, etc.