Hi,
I have been having trouble with my camera for over a month now.
I have tried searching this forum and the net extensively to the best of my ability and hence, chose to start a thread to seek help with my trouble.
Suddenly, one morning, about a month back, when i started my camera, it didn't start and showed the message "Camera Failed" giving me the option of just clicking ok...
I tried restarting, factory reset, deleting cache etc, nothing worked..
Then, after a couple of days, it started showing that 'Force Close' message saying the android.app.camera has stopped working unexpectedly.
I upgraded the firmware to KG1 2.3.4, it stayed the same. Nothing changed.
Then, i rooted my phone a few days ago and loaded the camera mod by potatoman hoping that would help solve the problem.. Still, nothing has changed.
The Z device test shows both primary camera and secondary camera as 'X' meaning the hardware doesn't exist or is faulty. But when i try and make a video call, the secondary camera works fine.
I also tried some Cam to FW write code but it wont work as well.. It again gave force close msg only...
Is there any way to check whether there is a problem with my hardware or is this a firmware problem that can be fixed? I hate the thought of giving the phone to the Samsung Service Centre. Also, since i have now rooted the phone, i think i might have to buy some jig to reset some count.
Am very depressed as i love my phone and loved its camera and its been an age since i last used it..
Request help from anyone who can.
Thanks in advance.
have you tried updating it with SamsungApps?
also, try flashing cyanogenmod7 if that doesnt fix it nothing will as cyanogenmod uses its own code, not samsungs
Hit The Thanks Button If I Helped
Thanks a lot for the prompt response..
I searched the cyanogenmod7 mod that you talked about. It sounds like it just isn't for novices like me.. I will still read through it extensively and try and install that..
As far as updating the camera with samsung apps is concerned, i didn't find any updates for the camera there..
Is there a specific way in which i can update the camera through the samsung apps?
themanufan said:
Hi,
I have been having trouble with my camera for over a month now.
I have tried searching this forum and the net extensively to the best of my ability and hence, chose to start a thread to seek help with my trouble.
Suddenly, one morning, about a month back, when i started my camera, it didn't start and showed the message "Camera Failed" giving me the option of just clicking ok...
I tried restarting, factory reset, deleting cache etc, nothing worked..
Then, after a couple of days, it started showing that 'Force Close' message saying the android.app.camera has stopped working unexpectedly.
I upgraded the firmware to KG1 2.3.4, it stayed the same. Nothing changed.
Then, i rooted my phone a few days ago and loaded the camera mod by potatoman hoping that would help solve the problem.. Still, nothing has changed.
The Z device test shows both primary camera and secondary camera as 'X' meaning the hardware doesn't exist or is faulty. But when i try and make a video call, the secondary camera works fine.
I also tried some Cam to FW write code but it wont work as well.. It again gave force close msg only...
Is there any way to check whether there is a problem with my hardware or is this a firmware problem that can be fixed? I hate the thought of giving the phone to the Samsung Service Centre. Also, since i have now rooted the phone, i think i might have to buy some jig to reset some count.
Am very depressed as i love my phone and loved its camera and its been an age since i last used it..
Request help from anyone who can.
Thanks in advance.
Click to expand...
Click to collapse
Does it work with Third party apps from the MArket? like camera 360 and stuff......
If it does then may be the camera apk is corrupted in some way.
I would suggest you try to flash via ODIN your original firmware 2.3.3 from Intratech's Thread in the DeV section http://forum.xda-developers.com/showthread.php?t=1113928&highlight=official+kernel and see if it fixes your problems and then flash 2.3.4
also as mentioned above you should have a camera firmware update in the samsung apps which you could try also
tfn said:
Does it work with Third party apps from the MArket? like camera 360 and stuff......
If it does then may be the camera apk is corrupted in some way.
I would suggest you try to flash via ODIN your original firmware 2.3.3 from Intratech's Thread in the DeV section http://forum.xda-developers.com/showthread.php?t=1113928&highlight=official+kernel and see if it fixes your problems and then flash 2.3.4
also as mentioned above you should have a camera firmware update in the samsung apps which you could try also
Click to expand...
Click to collapse
I have tried a number of third party apps from the market and none of them start...
All force close at start up..
I am trying to figure out how to get the samsung apps update for the camera.. Should i look for it through Kies or through the Samsung Apps app on the phone?
I will try flashing back to my original firmware tonight...
Hi,
i tried restoring my original firmware..
Still, no luck..
Has no one faced a similar problem to the one i am facing??
Can't believe this is happenin !!!
Haven't used my camera for over 45 days now..
Plz help..
Thanks in advance..
Hi,
Im also facing the exact same problem and it seems no one can help. Please let me know if you find any solution.
Sent from my GT-I9100 using Tapatalk
To be honest if you have tried multiple different roms, done full wipes, tried different apps, the only answer left is a hardware or firmware problem.
And if the Samsung apps firmware updated doesn't do anything, then it may be broken
Best bet is to restore it to stock, clear your flash counter and send it back.
veyka said:
To be honest if you have tried multiple different roms, done full wipes, tried different apps, the only answer left is a hardware or firmware problem.
And if the Samsung apps firmware updated doesn't do anything, then it may be broken
Best bet is to restore it to stock, clear your flash counter and send it back.
Click to expand...
Click to collapse
Well, i know that is the last resort.. Just wanna make sure i cant do it on my own cause sending it to Samsung would mean getting into an unnecessary haggle to try and repair / replace the handset..
I don't know how to update the camera firmware using samsung apps..
I have samsung apps installed on my phone but i dunno where to look for firmware updates on it.. can you please help with it..
markshane said:
Hi,
Im also facing the exact same problem and it seems no one can help. Please let me know if you find any solution.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
i definitely will..
in case you come across a solution that works for you, do let me know as well..
Hi,
Can you access the CameraFirmware Standard hidden menu by dialing *#34971539# as im getting a force close error saying the application Factory Test has stopped unexpectedly.
Please check and let me know.
Sent from my GT-I9100 using Tapatalk
Hi,
i remember getting the force close message when i had tried last time to access that menu..
However, since then, i have tried various solutions on different threads and ended up uninstalling the camera fw.. the default fw wouldn't install. each time i try to install, it says 'application not installed'..
Hence, i do not have any camera fw installed on my phone at the moment.
i could, surprisingly, access the hidden menu now..
i checked the version and this is what i got:
Camera FW Ver : Failed
Phone FW Ver : TBEC28
Can i do anything else with that menu as well??
I tried installing the camera.apk in the following thread:
http://forum.xda-developers.com/showthread.php?t=1098834
after that, i got back the camera icon in menu. it still won't work though !!!
i tried accesssing the menu again and it did open..
however, it kept showing the same message as above.
Camera FW : Failed
Phone FW : TBEC28
i tried Phone to CAM FW Write.
it gave a dialogue box with invalid version written on top and the details of camera and phone fw as above.
Somebody help us down here !!!!
You know what sammy care's services is not that bad an option bcoz if u have tried different 3rd party apps...and it still doesnt work that means the problem lies with the camera hardware for sure...something you cant solve on your own.So stop wasting days thinking about it..give it to sammy care and in no time you ll get it fixed \m/
Sent from my GT-I9100 using XDA App
Can you please extract the Factorytest.apk from the system/app folder and post it here? Ill really appreciate it.
Sent from my GT-I9100 using Tapatalk
What is this file and what does it help in?
can it help in reviving the camera somehow?
i vil try and extract it and post here tonight..
I have some firmware files for the camera given to me by one user here on xda. Ill try to dump those files via camera firmware menu, but i cant access it right now as i get that FC on factory test.
Sent from my GT-I9100 using Tapatalk
I have a similar problem; all of a sudden my camera stopped working right at the start of my vacation trip. I get the same "Camera Failed" error. However, a couple of days late I tried and I did get an image, though it was only static. I even managed to take a picture of the static. A day later again "Camera Failed". As it was a 4 week trip I tried numerous of times, one time it worked for a second but the image slowly disintegrated, most of the time FC's, errors or no image.
Cam FW:OCEF02
Phone FW:TBEC28
Once home I tried everything, various camera.apk’s, 3rd party apps, (stock) roms, firmware, nothing. Waiting for my ordered JIG to reset counter before sending it back, it must be hardware related. I didn’t do anything special, no dropping, not letting it get extremely hot or cold, no exotic roms.
markshane said:
I have some firmware files for the camera given to me by one user here on xda. Ill try to dump those files via camera firmware menu, but i cant access it right now as i get that FC on factory test.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Here you go..
This is the file..
Hope you can work some magic with it that can save our lives..
i will try flashing my device to the KF3 official ROM today..
vil let you know how it goes..
fingers crossed..
ph4ge said:
I have a similar problem; all of a sudden my camera stopped working right at the start of my vacation trip. I get the same "Camera Failed" error. However, a couple of days late I tried and I did get an image, though it was only static. I even managed to take a picture of the static. A day later again "Camera Failed". As it was a 4 week trip I tried numerous of times, one time it worked for a second but the image slowly disintegrated, most of the time FC's, errors or no image.
Cam FW:OCEF02
Phone FW:TBEC28
Once home I tried everything, various camera.apk’s, 3rd party apps, (stock) roms, firmware, nothing. Waiting for my ordered JIG to reset counter before sending it back, it must be hardware related. I didn’t do anything special, no dropping, not letting it get extremely hot or cold, no exotic roms.
Click to expand...
Click to collapse
Have you got it back yet?
What did they say was the issue?
Do also let me know how much time they took and whether they just repaired it or replaced it..
Thanks..
Hi been having problems with my SGS3.
The fault is it keeps rebooting its self, sometimes you can get on the homepage but after a minute or so it'll reboot again. If i use the rear camera it works fine, but as soon as i use the front camera it says camera has failed. To use the rear camera again i have to clear the camera cache. Also when i use S Voice the phone freezes. I'm using 3UK Firmware Jelly bean stock and the phone is not rooted.
So should i RMA it or is there a solution to the fix..?
Any help would be greatfull.
...
bandoo said:
Hi been having problems with my SGS3.
The fault is it keeps rebooting its self, sometimes you can get on the homepage but after a minute or so it'll reboot again. If i use the rear camera it works fine, but as soon as i use the front camera it says camera has failed. To use the rear camera again i have to clear the camera cache. Also when i use S Voice the phone freezes. I'm using 3UK Firmware Jelly bean stock and the phone is not rooted.
So should i RMA it or is there a solution to the fix..?
Any help would be greatfull.
Click to expand...
Click to collapse
Believe that a software error.
Use Odin or Samsung Kies to flash new firmware.
Firmware can be found on sammobile.com
Think that should work
try a factory reset, but you will lose data, so backup first
i've done all you mentioned but no luck. RMA it this morning.
Hello, I'm Laurent from Belgium. Juste arrived in Taiwan couple of days ago.
I put CM13 a couple of months ago on my beloved S3. (I9300 from belgium)
Everything was fine, sometimes camera plant and just have to reboot.
But Monday when I arrived in Taiwan (pity) I wanted to take a picture and than big freeze and the phone totally blocked. It was on a boot loop (logo animation).
Arrived at the hotel than I try others CM (nightly and snapchot) with or without gapps and flashed correctly but still on a boot loop, once he arrived at the first step (choose language) but as soon as i touch the screen freeze, than boot loop again.
I arrived finally to get the stock rom and put everything back on 4.3 (from updato.com/firmware-archive-select-model ).
Can't use the front camera, rear camera and flash:
- The stock camera app: i see all the buton but don't do anything if I touch them (settings, color, switch rear/front ...) and the screen is black. the menu button on bottom left just propose me "edit shortcut"
- All other app: instagram and others don't work (it launch but do nothing when I push the picture button)
- Flashlight app freeze too, when I launch, black screen and the flash never light.
- When I used the code *#0*# (or something) it launch the soft but if I choose "mega cam" black screen and than "test factory is not responding" (now the front camera work with this test factory)
- when I used the code *#34971539# to launch "camerafirmware standard" I just have this title on the top but again nothing under, black (not the menu with upgrade camera firmware etc)
I try so the full wipe and reinstall without wifi etc (so don't go on my google account dl straight app etc)
I try the app manager: force stop and clear cache and clear data.
I try a small package fix camera found in a thread here
I try recovery and wipe cache, wipe data, factory reset ...
I bought a screw driver and open it and move cables etc (not totally remove the motherboard
I try to put an other kernel.
I try to update the camera firmware by recovery (but don't know if it can work or not)
I read and read and read so many thread all over google hours and hours ...
The thing is that so the flash doesn't work either: when I install the flashlight it tell me "need to access camera" so say yes of course, but so plant when I launch, so means that the app try to pass by the camera driver to open the flash no? problem is that I can't update the firmware as the samsung code plant also. I don't know if on stock I can install it by an other way or either remove/reinstall camera driver or stock camera app.
I was thinking to buy a new phone here anyway but no in a hurry and the first month here in taiwan I want to travel so take pictures as well I will try to find an old shop with broken phone and replace the camera.
ps: I'm not sure about the carrier/region of my phone ! is it possible to find it somewhere? with iemi or SN ? When I use kies he told me I'm already update, but I'm not sure if I have the right stock rom. (everything else work fine so)
GT I9300
FDD ID: A3LGTI9300A
SSN: -I9300GSMH
IMEI: 354793/05/342885/2
S/N: RF1CAEFX6HB
(internet connection in the hotel is slow, I need to go to a coffee shop to DL rom, so I can't try every other stock rom )
Thank you if you took time to read uh uh
yeah, just read some french thread.
Apparently this is a well known problem. Hardware camera...
Will try to get one for cheap.
But I don't get it that the flash and the camera stop to work in the same time. Are they linked ? if the camera is dead, the soft won't detect it so ll not run so the flash won't work as well ?
Hello, so I changed my screen few weeks ago, and I started to notice that it won't work propelry, in menu or setting it's okay, but when I try to use apps, some of them wont work as it should. For example, i can't take photo in messenger, i can't send good game in Clash Royale. Screen seller sent my some files to update my phone, but I noticed that i can't get into recovery mode, only in factory mode, I tried to do factory reset, OTA update because mine is still 2016-06-08, but it won't update, I also tried flash those files without recovery mode(when you start downloading ant then turning off your phone), but it didn't work. Have any ideas, what it could be?
SliFaZ said:
Hello, so I changed my screen few weeks ago, and I started to notice that it won't work propelry, in menu or setting it's okay, but when I try to use apps, some of them wont work as it should. For example, i can't take photo in messenger, i can't send good game in Clash Royale. Screen seller sent my some files to update my phone, but I noticed that i can't get into recovery mode, only in factory mode, I tried to do factory reset, OTA update because mine is still 2016-06-08, but it won't update, I also tried flash those files without recovery mode(when you start downloading ant then turning off your phone), but it didn't work. Have any ideas, what it could be?
Click to expand...
Click to collapse
Did you replace the screen yourself or was it a kind of Elephone repair ? .. obviously changing a screen is a major kind of thing and (I would assume) it could cause issues if not done properly.
Have you tried to flash the 2016-06-08 Rom in Splash Tools (or a custom ROM) and checking to see if the issue still exists - Im sure if its your screen it would occur on whatever ROM you were using, as its a hardware fault. Thing is if its just a sioftware "glitch"... I would first flash TWRP in flashtools, then flash a ROM from within TWRP and check if the issue still persists.
Obvioulsy if the issue continues once youve tried this I guess your screen is faulty unfortunately
I would recommend using this TWRP version 3.0.2.8. here: https://www.androidfilehost.com/?fid=24727369092696060
Galaxy S III 19300 has developed a problem where every time i try to use the phone i.e press power button and then swipe, the screen sleeps, Sometimes it sleeps after 10 seconds sometimes before i even swipe. Factory reset done, have now rooted it, but need to ascertain if it is a hardware failure or bug. I managed to set time out for the longest setting and obviously usb debug mode but wonder if its a power issue or gpu or driver issue etc.... please can anyone help?
Hopefully you're still on a stock rom.. Theres a ussd code to bring up a test app. You'll be able to test the proxy sensor etc from there.
If everything seems OK or if you have a custom rom then you'll have to download the firmware and odin on a pc and flash the phone back to stock. You'll need to flash the firmware, factory reset and flash again. That way you know there isn't any remnants left over from the last time it was used/flashed/rooted. This is the only way to find out if it's a hardware or software issue without all the faff.
Beyond not having the phone in my hand that is the only advice worth giving. If you keep chasing shadows you won't find the problem. Best to nip it in the bud.
ussd code
shivadow said:
Hopefully you're still on a stock rom.. Theres a ussd code to bring up a test app. You'll be able to test the proxy sensor etc from there.
If everything seems OK or if you have a custom rom then you'll have to download the firmware and odin on a pc and flash the phone back to stock. You'll need to flash the firmware, factory reset and flash again. That way you know there isn't any remnants left over from the last time it was used/flashed/rooted. This is the only way to find out if it's a hardware or software issue without all the faff.
Beyond not having the phone in my hand that is the only advice worth giving. If you keep chasing shadows you won't find the problem. Best to nip it in the bud.
Click to expand...
Click to collapse
Hi, thanks for your response. Yes i'm still on still on the stock rom and do not believe it was ever flashed/rooted. I will take your advice and try your suggestion. Where would i find the USSD code for the test app?
Dial *#0*# for the diagnostic screen.