SOLVED [Q] 3G/Mobile Data Not Working - Thunderbolt Q&A, Help & Troubleshooting

So after rebooting about a week ago on BAMF Remix 1.7 (I think the ROM is irrelevant but just putting it in for information's sake), my 3g/mobile data stopped working. When I go into network settings, the Mobile network option is checked to connect to the internet and under APNs, there is a vzwinternet profile with a green (I'm guessing turned on?) marker.
I've tried various ROMS: BAMF, BAMF Remix, CM7, and even the Gingerbread variations of BAMF as well.
Also I've experimented with all of the radios (every one listed under the obligatory radio thread) and different kernels.
And lastly, I've wiped multiple times every time I've flashed a new ROM and have even formatted my SD card hoping it was some rogue application that disabled it.
So what can I do to bring back 3g/mobile data?
Note: Wifi, calls, and sms will works for me. MMS does not however.

I have the same problem but mine shows after rebooting, than say error when I try browser or anything that has to do with data, But works at times.
*WALK in the WORD*

Mine isn't working at all. Not even after rebooting.

tflogic said:
Mine isn't working at all. Not even after rebooting.
Click to expand...
Click to collapse
How you checked with your Carrier? I'm with Orange UK and my 3g was down for 4 days once due to cell tower maintenance...
Might be worth a call to check!?
Sent from my HTC Desire using XDA Premium App

I suppose that would be the logical thing to do next before I start torching my Thunderbolt.
Thanks!

tflogic said:
I suppose that would be the logical thing to do next before I start torching my Thunderbolt.
Thanks!
Click to expand...
Click to collapse
I almost did exactly the same!
Sent from my HTC Desire using XDA Premium App

This happened to me, exactly as you've stated. I posted here but got no remedy. I tried all the things you've mentioned, reflashing the ROM, raeflashing the radio, etc. Nothing helped.
Finally, I had the idea to restore a recent backup from before I had the problem. THAT worked. I hope it helps you too.

I didn't have a chance to call during the day but I did head over to my friend's house who lives in a different area. She has VZW just as me and she was getting 3G on her blackberry but 3G/mobile data was still unavailable for me.
It's not a coverage issue but on my end.
While lurking around the mobile data settings, there was a profile for VZW under APN settings. Could someone post theirs so I could see if they match with mine? Maybe that's the solution to my problem?

I don't think it's rom dependent. I lost 4g the other day and I have yet to get it back. I have my own theories but the jerk at the VZW store wouldn't let me try my theory. I'm waiting for my usual rep to comeback, she lets me try just about anything I want. The rest are just dicks. I have tried swapping roms, radios, and all but going back stock to fix it. And nothing has brought it back. BTW, have you tried CDMA prl to see if you can get data at all? I can get 3g that way, but when I go into evdo/lte or lte only I lost all data. Also, do you have it in rev A mode under your modem settings?

I had this exact same problem with BAMF remix 1.6.3, to make this story short this is how it eventually got fixed:
Go into settings and do a check for new software.
This will force 3g to cut on. (Note: it may take a few times for the 3g to come on and STAY ON. It took me almost a day doing it about every hour.
Enjoy

Holy crap, that worked. Of all the things I tried and I couldn't get anything. Now LTE is back. You're awesome.

LCSO 9c8 said:
I had this exact same problem with BAMF remix 1.6.3, to make this story short this is how it eventually got fixed:
Go into settings and do a check for new software.
This will force 3g to cut on. (Note: it may take a few times for the 3g to come on and STAY ON. It took me almost a day doing it about every hour.
Enjoy
Click to expand...
Click to collapse
I have to go to work right now but yes it is turning on 3G at the moment but it's only using the up arrow (eg. uploading data but not downloading data). I"m guessing with a couple of more tries it'll eventually lock in.
If this doesn't work on gingerbread, I'll try reverting back to froyo and try it then as well.

1454 said:
Holy crap, that worked. Of all the things I tried and I couldn't get anything. Now LTE is back. You're awesome.
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Click to collapse
Glad I could help.. I spent nearly two hours on the phone with Tier II support and they guy said.. well this is a long shot but try this. Didnt work the first time I tried it so he sent me a new phone but in the time it took to get the new phone, I kept trying and it finally locked in.

Ok, well I thought it worked. Every time I try it, it will give me the 4gLTE indicator, but if I open up anything that uses data it just says no mobile conectivity then after about 5-6 min it stops showing any data. Also, I can still go back to CDMA(PRL) and get 3g. It's just under 4GLTE/evdo and lte only.
BTW, for any other future reference, I started experiencing these issues right after I debloated (uninstalled) the blockbuster app.

1454 said:
Ok, well I thought it worked. Every time I try it, it will give me the 4gLTE indicator, but if I open up anything that uses data it just says no mobile conectivity then after about 5-6 min it stops showing any data. Also, I can still go back to CDMA(PRL) and get 3g. It's just under 4GLTE/evdo and lte only.
BTW, for any other future reference, I started experiencing these issues right after I debloated (uninstalled) the blockbuster app.
Click to expand...
Click to collapse
keep trying... it will stick eventually

It's alright, I have a replacement coming tuesday. I just have to return to stock before then.

When you guys went to the software update option, during that duration when it was enabled were both 3G arrows animated? I'm only getting an up arrow (uploading).
I've been trying now for hours on the PRL setting and also cdma+lte/evdo auto

Well, I haven't been able to get this to work. Is there anything else I should try besides the software update trick before returning my phone to stock and returning it to VZ?

i had the same problem as you OP, but after pressing check new enough times and jumping straight into the browser, i got it to stick. took at least 12 tries, however and i'll see if it lasts.
love the franklin avatar btw!
also, is anyone using juice defender? idk if its coincidence or not, but i d/l the program last night and this is the first data connectivity problem i've had with the tbolt.

Yes, I had both arrows. But, for some reason when I would open the browser to google it wouldn't work. I tried about 4 times, each time it would show data, but I wouldn't have a connection. Also, it would show data being up and down stream, but I couldn't manage to get it to work when I tried it.

Related

3G Randomly Disappearing after Froyo

This is really killing me, someone please help lol heres how it goes
On boot, takes a good bit for the 3G icon to appear, eventually Phone has 3G icon gray with arrows then switches to D [still gray], i click something like a browser or Slack Radio it goes to connect and if its fast enough it does [icon changes to RED/GREEN arrows] but usually its a gray D, then the icon disappears completely. After about 60 seconds or so the icon reappears and I can continuing surfing the net/listen to music..etc. Then after about a song or 2 this happens all over again. Im in place with good reception and i just dont know what could be going on here. I tried pulling battery, doing the *228 option 2...anyone know how i can fix this
just tried hard reset, no dice
A nice excuse to call verizon and get a replacement device (most likely for free).
I've called them, they try and shoot me over to Samsung, samsung trying to tell me to get a hold of my 3G service provider...verizon did tell me i was due to upgrade, but i love this phone (when 3G worked) i just dont understand what froyo did, when im downloading stuff it works fine, but as soon as I stop and try to access something use 3G i have to wait for the 3G to "reboot" so to speak cuz thats when it disappears for minute, then comes back for me to use...but with streaming music you can see how this is an issue
I was having this same problem when they were pushing the EA28 update a couple of weeks ago which never successfully updated to my device I might add. I went into the Verizon store and after the rep spent about 10min on the phone with whoever.... Told me they were sending me a new phone. Received new phone with the EA28 update already installed 3G and all data worked GREAT! Attempted the Froyo update 6 times yesterday all unsuccessful and now the new phone I have is having the exact same problems with data connection. Comments and ideas would be appreciated. But ya better believe I'm goin into Verizon if the update attempt I'm doing now doesnt work.
I'd get another replacement from verizon tbh. If then it still doesn't resolve your issues ask to speak with a manager and tell him your situation. They might hook you up with a free upgrade.
Im going to go down to the store so I can get a face to face and show them whats happening. I mean i just wanted to make sure this wasnt some new thing on Froyo that im not understanding. I see it goes "D" [dormant] but it shouldnt disappear and take a minute to start up and let me use it right...thats poppycock!
Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App
You're lucky that yours just takes a minute to re-establish the connection, mine will just keep giving me network errors and telling me to check network access ect., depending on what app/service I am trying to connect. Exactly the same things that happened when the EA28 updates kept failing on my last phone only 2weeks ago. Also the Froyo update that says will take 15min to download takes over an hour even though my 3g stays on constantly when downloading from Verizon.
Terror_1 said:
Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Had it installed [but not in use] when I updated to Froyo, but I just did a hard reset and am still getting issues...
...my Froyo update came in in about a 1/2 hour or so, no drop issues ever when I was on 2.1, my 3G icon stayed in the status bar even when I was out of service range [it would go in to 1X] but on froyo its just disappearing no matter where i am]
This crap has happened ever since the first "froyo" modem leak for me (but not like I could call vzw and complain though until now) and had to resort to using the DL09 modem to increase my usage reliability by a small percentage. This crappy service only seems to affect people in certain regions, you all see where I live (look to the left) and you guys should update your profiles to reflect at least a region. I odin'd all the way to stock and did the ota's to froyo and ran stock froyo for 2 days with the same old ****ty results. I did get a replacement (in february) and still got the same exact dBm signal levels and data speeds at home that I had with the other device. But the voice mails with no missed calls and bulk texts and data lockups are really getting on my ****in' nerves. I'm so glad they finally did the ota cause I can guarantee that the issue will be wide spread in various regions. I spend all day driving around in a work truck with a coworker that has an epic (sprint) and he has absolute perfection in his service everywhere throughout the city. At the end of a 10 hour day I will have rebooted twice and have tws at 47% coworkers tws will be at 1% and he pays $35 less for unlimited everything, which is a kick in head too. Pondering etf to maintain my sanity and not be worried that my 70 year old mother is trying to call me with an emergency and having my **** go to voicemail. Now on to customer service to build a case. Ugh, pissed off rant over.
*edit* I use no juice defenders no task killers no set cpu or anything even remotely close to apps of that nature.
good day.
Not running juice defender or anything else for that matter, my phone is basically stock out of the box right now other than CWM 2.5.1, un-rooted. I did flash super user to phone after I received it, and that still appears in my apps list after factory reset but I am not rooted.
I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]
qwiktune said:
I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]
Click to expand...
Click to collapse
I agree, just want my 3G to work the way it is suppose to. Dont really want an upgrade because I've never really gotten an upgrade that I actually thought was an UP-Grade. *From Verizon anyway* Still downloading software update, been well over an hour and at 73%. At this rate Verizon store will be closed by the time I'm done with this update attempt.
"UPDATE FAILED or INCOMPLETE. reason: IP_START_UPDATE" Anybody know the possible causes of this failure?
Sounds like you are indeed losing your IP address. I have also had sporadic problems but they seem to be in low service areas. Typically I remain stationary and use local wifi so it is unconfirmed.
Sent from my SCH-I500 using XDA App
Just got back from Verizon, non of the techs could figure it out, i got this phone awhile back from a friend [so naturally theres no warrenty..etc] so im stuck gonna have to hit craigslist and such to find a new one, then sell this one i guess
FINALLY FOUND A FIX [or should i say it found its way to me thanks to myself posting this issue on multiple forums lol] I can confirm that method 2 has worked for me. Dont just dial *228 with fascinate already activated, you have to remove the service completely [by activating another phone is how i did it] then reactivate it and you should be good to go. Heres a write up.
http://mobiletech.knguyentu.com/2011/04/samsung-fascinate-random-3g-disconnect.html
I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.
MSHancock said:
I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.
Click to expand...
Click to collapse
Glad to hear it, i know how frustrating it is not knowing what is going on or how to fix it. I searched since Froyo OTA looking for an answer, luckily someone saw my plight and gave me that link as well so i thought i'd share it on all the android forums i have a name on. Cuz doin this never occurred to me and i tried everything else lol

T-Mobile Data

Is anyone else's totally sucking?? It always says either H, or 3G, but no data goes through. The "upload" arrow will light up, but not the "download" one... I also think it's killing my battery since it's constantly searching for a signal for checking e-mail and stuff? Just wondering if anyone else is having this problem or it's my phone? I'm outside of Chicago....
Same here. Someone I work with has the sgs4g and suffers the same problem.
Sent from my GT-I9000 using XDA Premium App
Same problem down here in dallas tx i only really started noticing this with kb5 modem, i recently switched back to the KA6 modem. The problem is persistent but no where near as bad as it was on KB5
Having same issue here... went to Tmobile and they told me this is not a common problem. But the forums are littered with people having the same problem... found 1 rom that kinda manages it well. Axora
Sent from my SGH-T959 using XDA App
hmmm weird. I didn't really have a problem until a few days ago, but I'm glad to know it's not just me
I think I figured out when the data drops. The phone will lag to the point of inoperability, then the phone for some reason has trouble reconnecting to the tower. the only thing I have found to fix this is a factory data reset. I have been lucky enough to reboot in airplane mode sometimes which helped once or twice. Or to reload a rom. I just dont know how to fix it? I had my phone warranty replaced due to this issue and it still remains on new phone. I am somwhat pissed myself
crxforya said:
I think I figured out when the data drops. The phone will lag to the point of inoperability, then the phone for some reason has trouble reconnecting to the tower. the only thing I have found to fix this is a factory data reset. I have been lucky enough to reboot in airplane mode sometimes which helped once or twice. Or to reload a rom. I just dont know how to fix it? I had my phone warranty replaced due to this issue and it still remains on new phone. I am somwhat pissed myself
Click to expand...
Click to collapse
Happens to me randomly specially when searching in Map app. Phone starts lagging and I have to reboot. After reboot it shows No entry like sign in status bar. Nothing works, I tried rebooting, reinstalling same rom, new rom, new modem. What works is take out battery and reinsert it. Thought I got a bad phone, but now it seems others have this issue too?
Im just south of chicago and I usually have to download my apps 2 or 3 times to actually get them installed. I noticed that after you choose to download and it spits you back out in to the menu. Reclick the app you just installed if there isno statusbar you are not trully downloading it.
Sent from my SGH-T959 using XDA Premium App
JediDru said:
Im just south of chicago and I usually have to download my apps 2 or 3 times to actually get them installed. I noticed that after you choose to download and it spits you back out in to the menu. Reclick the app you just installed if there isno statusbar you are not trully downloading it.
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
Same here. The market is a pain with this data issue.
Sent from my GT-I9000 using XDA Premium App
I've been having problems with keeping gchat logged in. Constantly drops out and says either I'm not online or the other person is not online. My wife has the same problem with her vibrant.
In addition my GPS has been extra sucky lately, went from being able to lock 8 inside to usually not locking at all. Nothing I've tried has fixed it, but then randomly it'll work just fine. I can't reliably reproduce the problem.
deadpass said:
I've been having problems with keeping gchat logged in. Constantly drops out and says either I'm not online or the other person is not online. My wife has the same problem with her vibrant.
In addition my GPS has been extra sucky lately, went from being able to lock 8 inside to usually not locking at all. Nothing I've tried has fixed it, but then randomly it'll work just fine. I can't reliably reproduce the problem.
Click to expand...
Click to collapse
This is the second vibrant that I have had this problem on, So I want to say software, unless I got 2 phones with the same problem. The EDT gps fix makes my gps lovely when I have a data connection. I know that heathen has also made a flashable data fix which would at least stop from having to do a data reset, and reinstalling all apps. Unfortunately the data fix is rom specific and not a universal deal. Anybody with more experience know why many vibrants have this intermittent problem???
Since I unrooted I have had no data drops, but cannot fully unlock the potential of the device, has anyone heard if a way to maintain stable data thru root?
Thanks
Sent from my SGH-T959 using XDA Premium App
I kinda think I got the same thing goin on here. The only time I really notice it is in the market and usually only when doing updates to apps. Can't really say that DLing new apps has an issue tho.
I highly recommend CM7 .....I try every new rom and always come back to it. Just a thought haha
crazy25000 said:
I highly recommend CM7 .....I try every new rom and always come back to it. Just a thought haha
Click to expand...
Click to collapse
Just tried it (cm7) and data dropped in 24 hrs. I give up, I'm going to switch to a verizon based phone. Ive never had a problem rooting my g1 or mytouch with data. If anyone knows a fix I would be very interested in understanding the problem.
Data worked for a month straight un-rooted !!!!
Thanks
Did you try out different modems at all?

[Q] Urgent: suddenly lost my phone signal

Hi,
Sometime today I lost my phone signal on my SG2. I'm not sure exactly at what moment as I first noticed that I had a couple of bars but no 3G when I tried to browse the web. So I restarted the phone but to no avail. Since then I've lost all bars and can't make any calls either.
The only thing I have done today "out of the ordinary" was to connect to the phone using Wifi File Explorer to transfer a file, which I tried to connect to without being on a wifi network by first trying the "Wifi Direct settings" in Settings, which didn't work, and then by tethering by Wifi which worked. Maybe some setting got stuck in the process, but I'm not sure since never checked if it worked right before and after.
If anyone has any idea what could be wrong please let me know, as I am literally without a phone!
I recommend downloading http://www.androidzoom.com/android_applications/communication/no-signal-alert-pro_fyyo.html this will definitely be of benefit to you if your suffering from signal problems, it has been of good use to me.
Check your IMEI is the correct one for your phone .If not restore your backed up EFS folder .
Or try backup data and factory reset as a first step.
jje
Thanks for the quick replies!
The IMEI does not correspond to the one I have written down, though I'm not 100% I what have on my note is the latest IMEI; but how could that change though by itself, if my note is correct??
Also, I just saw something very strange: I turned on my phone and had full bars (no 3G though), and right in front of my eyes all bars dropped, one by one, during the course of 5-6 seconds. Something is VERY off...
Regarding factory reset: my phone is rooted (thanks to XDA!) and I have Tit.backup: can I will my phone still be rooted if I do a factory reset?
Something went probably wrong when rooting it (not neccesarily any errors) and effed up tge EFS folder.
Try to flash back to stock ROM, it might work to restore your.folder.
Sent from my GT-I9100 using xda premium
UPDATE
bruflot said:
Something went probably wrong when rooting it (not neccesarily any errors) and effed up tge EFS folder.
Try to flash back to stock ROM, it might work to restore your.folder.
Click to expand...
Click to collapse
I should have been more clear on that, but I rooted the phone about a month ago and it has worked flawlessly since then, so it couldn't be that.
Anyway, I looked around a little and found this post:
http://androidforums.com/samsung-ga...connectivity-but-no-idea-why.html#post2722784
He seemed to have had the exact same problem that happened to me, so I decided to wait, and sure enough the connection reestablished itself about an hour ago and while I was watching for it, with the signal slowly creeping back up during a couple of minutes, and several hours after I lost it. Very odd.
This surely has to be an Android bug but that only shows up under certain and rare conditions.
To be sure I made a speed test and got 4.84 Mbps/up, 1.19 down, which I guess is fine; I never did one prior to this so I have nothing to compare to.
Again, appreciate the advice!
EDIT: For posterity, I should add that during these hours, even when I briefly apparently had a (non-3G) signal, I had a notification during all this time saying that I could only make emergency call.
I'm having the same issue. No Bars at all most of the time and when I have some, it never connects to 3G, G at most, and can't load any thing at all.
Very frustrating. I have been using Lite'ning rom 6.1 for a few months and had no problems at all until about a week ago.
I flashed back to a stock rom and still having the same issue.
I've also seen the bars drop down one by one in a 5 second window, bizarre!
Anyone find a fix for this? Or could the phone be faulty?
malicedix said:
I'm having the same issue. No Bars at all most of the time and when I have some, it never connects to 3G, G at most, and can't load any thing at all.
Very frustrating. I have been using Lite'ning rom 6.1 for a few months and had no problems at all until about a week ago.
I flashed back to a stock rom and still having the same issue.
I've also seen the bars drop down one by one in a 5 second window, bizarre!
Anyone find a fix for this? Or could the phone be faulty?
Click to expand...
Click to collapse
I was on Lite'ning about 3 weeks ago and actually completely lost signal several times. Reboots and hard resets solved the problem temporarily. I then flashed Batista FH 2.4 with ICS and things were great. I'm now on GingerMod. No issues.
I don't know how it could be kernel related though, especially if you are 100% stock again.

[Q] Should I ask for an exchange, flash more ROMs, or just wait?

Ok, So I have one of the pre ordered Evo lte phones. I know there are always bugs with new phones which is why I have waited till now to even ask what others might do. I have tried a full reset and called Sprint to have the profile reset as well.
Here are some of the issues I am experiencing.
1.) Wifi is always dropping. Even after making the hidden settings changes. Rebooting my router. As well as a few other things I've seen to try.
2.) I don't get my text. There are times I will get text right away but most of the time it takes between an hour and half up to 9 hours. (Longest I've had so far) I have done some resets, had Sprint reset my profile, tried different messaging apps.
3.) Micro-SD card will not stay mounted. I have tried different cards and formatted with no luck. I finally just switched to using the internal memory.
Should I go ahead and take the phone back or just wait flash roms and see if it gets better?
This is not to complain just to get an idea of what some other might do. I still love my Evo lte and you couldn't pay me to take another phone. Especially now that Crapple is again threatening the sales.
I appreciate any insight others might be able to share.
Thank you.
blkout01 said:
Ok, So I have one of the pre ordered Evo lte phones. I know there are always bugs with new phones which is why I have waited till now to even ask what others might do. I have tried a full reset and called Sprint to have the profile reset as well.
Here are some of the issues I am experiencing.
1.) Wifi is always dropping. Even after making the hidden settings changes. Rebooting my router. As well as a few other things I've seen to try.
2.) I don't get my text. There are times I will get text right away but most of the time it takes between an hour and half up to 9 hours. (Longest I've had so far) I have done some resets, had Sprint reset my profile, tried different messaging apps.
3.) Micro-SD card will not stay mounted. I have tried different cards and formatted with no luck. I finally just switched to using the internal memory.
Should I go ahead and take the phone back or just wait flash roms and see if it gets better?
This is not to complain just to get an idea of what some other might do. I still love my Evo lte and you couldn't pay me to take another phone. Especially now that Crapple is again threatening the sales.
I appreciate any insight others might be able to share.
Thank you.
Click to expand...
Click to collapse
keep the defective phone
flex360 said:
keep the defective phone
Click to expand...
Click to collapse
I doubt a new phone will fix WIFI issues. And the WIFI issues can cause receiving text issues because it bounces back and forth between WIFI and 3G.
Did you try setting WIFI to 2.4Ghz? That helped mine a lot, but WIFI still gets errors now and then that can mess the phone up. IT IS ROUTER DEPENDENT.
My WIFI at work, works fine.
Your SD Card is not normal though, no ROM will fix that.
mswlogo said:
I doubt a new phone will fix WIFI issues. And the WIFI issues can cause receiving text issues because it bounces back and forth between WIFI and 3G.
Did you try setting WIFI to 2.4Ghz? That helped mine a lot, but WIFI still gets errors now and then that can mess the phone up. IT IS ROUTER DEPENDENT.
My WIFI at work, works fine.
Your SD Card is not normal though, no ROM will fix that.
Click to expand...
Click to collapse
Yes I have set my Wifi to 2.4Ghz while the Wifi seemed a little more steady it still dropped 5+ times more than my 3D.
I also appreciate your comment on the phone switching back and forth between wifi and 3g disrupting the text messages. I would guess that could account for some of the time but I drive a lot for work and this happens all day. I think tomorrow just to test I'll turn the wifi completely off.
blkout01 said:
Ok, So I have one of the pre ordered Evo lte phones. I know there are always bugs with new phones which is why I have waited till now to even ask what others might do. I have tried a full reset and called Sprint to have the profile reset as well.
Here are some of the issues I am experiencing.
1.) Wifi is always dropping. Even after making the hidden settings changes. Rebooting my router. As well as a few other things I've seen to try.
2.) I don't get my text. There are times I will get text right away but most of the time it takes between an hour and half up to 9 hours. (Longest I've had so far) I have done some resets, had Sprint reset my profile, tried different messaging apps.
3.) Micro-SD card will not stay mounted. I have tried different cards and formatted with no luck. I finally just switched to using the internal memory.
Should I go ahead and take the phone back or just wait flash roms and see if it gets better?
This is not to complain just to get an idea of what some other might do. I still love my Evo lte and you couldn't pay me to take another phone. Especially now that Crapple is again threatening the sales.
I appreciate any insight others might be able to share.
Thank you.
Click to expand...
Click to collapse
For sure take it back, I havent had a single issue that you speak of so I am assuming that it is a bad device you have.
my 2 cents
well after talking to a tech,csr, and going to the store I was contacted and asked if I'd be willing to come out to the Sprint Campus and talk about the issues I've had and they will do an exchange while there. I'll post later this evening about the experience.
Interesting stuff man, let us know how it goes!

[Q] Won't update apps unless on wifi

Here's the deal. I have recently been forced into getting this note 3 through insurance claim, have been nexus user forever and I must say I was peeved. Though I will admit that this phone does have its benefits as well. Anyways, when I first started using this phone I was pleased with the speeds in my new area (i have moved) on 4G. I have been more than dissatisfied with the internet here as it is appallingly slower than anything I can remember from the past of my life. Anywhoo, deal is that I have an unlimited plan and don't care if i run 4G all the time on my phone. For the first while I didn't get onto WiFi till one day at work, suddenly updates happened all over the place. I tested this a few times, and sure enough I am unable to update or even download certain apps from the play store without being on WIFI. I know this is hilarious, but my Clash of Clan mates sure were unimpressed when I couldn't join a war. So I have been researching all over and trying hard to figure out what I can do. Google Play is set up to download over both data and WiFi connections. My Samsung settings? Well I can't seem to find any settings that would make a difference on that. I have spent countless hours trying to figure this out without avail. I have been coming to this forum without posting forever it seems because you guys cover everything so well that usually I can search and find the answer without too many problems. Thank you in advance for your time and knowledge!
Edited for content.
ImNekkid2839 said:
Here's the deal. I have recently been forced into getting this note 3 through insurance claim, have been nexus user forever and I must say I was peeved. Though I will admit that this phone does have its benefits as well. Anyways, when I first started using this phone I was pleased with the speeds in my new area (i have moved) on 4G. I have been more than dissatisfied with the internet here as it is appallingly slower than anything I can remember from the past of my life. Anywhoo, deal is that I have an unlimited plan and don't care if i run 4G all the time on my phone. For the first while I didn't get onto WiFi till one day at work, suddenly updates happened all over the place. I tested this a few times, and sure enough I am unable to update or even download certain apps from the play store without being on WIFI. I know this is hilarious, but my Clash of Clan mates sure were unimpressed when I couldn't join a war. So I have been researching all over and trying hard to figure out what I can do. Google Play is set up to download over both data and WiFi connections. My Samsung settings? Well I can't seem to find any settings that would make a difference on that. I have spent countless hours trying to figure this out without avail. I have been coming to this forum without posting forever it seems because you guys cover everything so well that usually I can search and find the answer without too many problems. Thank you in advance for your time and knowledge!
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Well lets try the easy one first go to settings/general/system update make sure Wi-Fi only is not checked. If it is uncheck and restart device for change to take effect.
It was already set. Have restarted many times. Seems like it corrected it self the other day though. Seems strange. Random glitch maybe truly looking forward to rooting. Thanks for your help!
Sent from my SM-N900P using XDA Free mobile app
ImNekkid2839 said:
It was already set. Have restarted many times. Seems like it corrected it self the other day though. Seems strange. Random glitch maybe truly looking forward to rooting. Thanks for your help!
Sent from my SM-N900P using XDA Free mobile app
Click to expand...
Click to collapse
Ok, you said sometimes it corrected it's self. Here's what I would try, when it is running on 4g Lte and the WiFi is off, go to settings/general/update device click on update PRL and Profile. Then restart device, this should set your preference to 4g Lte. I assume you want the be in 4g Lte most of the time. Two more things to check go to settings/connections/more networks/mobile networks/network mode make sure LTE/CDMA is checked not Automatic. While you are there right below Network mode click on Connections optimizer then more information make sure that box in the upper right hand corner is NOT checked it will throw you in WiFi all the time.
Do you have power saving turned on? I think there is a setting in there that restricts updating of apps.
I have been fighting this issue on a Sprint Galaxy S6. I followed Jimzweb1's instructions and found that my network mode was set to automatic and not LTE/CDMA. Changed settings and rebooted and playstore updates on LTE now. Thanks Jimzweb1!

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