3G Randomly Disappearing after Froyo - Fascinate Q&A, Help & Troubleshooting

This is really killing me, someone please help lol heres how it goes
On boot, takes a good bit for the 3G icon to appear, eventually Phone has 3G icon gray with arrows then switches to D [still gray], i click something like a browser or Slack Radio it goes to connect and if its fast enough it does [icon changes to RED/GREEN arrows] but usually its a gray D, then the icon disappears completely. After about 60 seconds or so the icon reappears and I can continuing surfing the net/listen to music..etc. Then after about a song or 2 this happens all over again. Im in place with good reception and i just dont know what could be going on here. I tried pulling battery, doing the *228 option 2...anyone know how i can fix this

just tried hard reset, no dice

A nice excuse to call verizon and get a replacement device (most likely for free).

I've called them, they try and shoot me over to Samsung, samsung trying to tell me to get a hold of my 3G service provider...verizon did tell me i was due to upgrade, but i love this phone (when 3G worked) i just dont understand what froyo did, when im downloading stuff it works fine, but as soon as I stop and try to access something use 3G i have to wait for the 3G to "reboot" so to speak cuz thats when it disappears for minute, then comes back for me to use...but with streaming music you can see how this is an issue

I was having this same problem when they were pushing the EA28 update a couple of weeks ago which never successfully updated to my device I might add. I went into the Verizon store and after the rep spent about 10min on the phone with whoever.... Told me they were sending me a new phone. Received new phone with the EA28 update already installed 3G and all data worked GREAT! Attempted the Froyo update 6 times yesterday all unsuccessful and now the new phone I have is having the exact same problems with data connection. Comments and ideas would be appreciated. But ya better believe I'm goin into Verizon if the update attempt I'm doing now doesnt work.

I'd get another replacement from verizon tbh. If then it still doesn't resolve your issues ask to speak with a manager and tell him your situation. They might hook you up with a free upgrade.

Im going to go down to the store so I can get a face to face and show them whats happening. I mean i just wanted to make sure this wasnt some new thing on Froyo that im not understanding. I see it goes "D" [dormant] but it shouldnt disappear and take a minute to start up and let me use it right...thats poppycock!

Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App

You're lucky that yours just takes a minute to re-establish the connection, mine will just keep giving me network errors and telling me to check network access ect., depending on what app/service I am trying to connect. Exactly the same things that happened when the EA28 updates kept failing on my last phone only 2weeks ago. Also the Froyo update that says will take 15min to download takes over an hour even though my 3g stays on constantly when downloading from Verizon.

Terror_1 said:
Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Had it installed [but not in use] when I updated to Froyo, but I just did a hard reset and am still getting issues...
...my Froyo update came in in about a 1/2 hour or so, no drop issues ever when I was on 2.1, my 3G icon stayed in the status bar even when I was out of service range [it would go in to 1X] but on froyo its just disappearing no matter where i am]

This crap has happened ever since the first "froyo" modem leak for me (but not like I could call vzw and complain though until now) and had to resort to using the DL09 modem to increase my usage reliability by a small percentage. This crappy service only seems to affect people in certain regions, you all see where I live (look to the left) and you guys should update your profiles to reflect at least a region. I odin'd all the way to stock and did the ota's to froyo and ran stock froyo for 2 days with the same old ****ty results. I did get a replacement (in february) and still got the same exact dBm signal levels and data speeds at home that I had with the other device. But the voice mails with no missed calls and bulk texts and data lockups are really getting on my ****in' nerves. I'm so glad they finally did the ota cause I can guarantee that the issue will be wide spread in various regions. I spend all day driving around in a work truck with a coworker that has an epic (sprint) and he has absolute perfection in his service everywhere throughout the city. At the end of a 10 hour day I will have rebooted twice and have tws at 47% coworkers tws will be at 1% and he pays $35 less for unlimited everything, which is a kick in head too. Pondering etf to maintain my sanity and not be worried that my 70 year old mother is trying to call me with an emergency and having my **** go to voicemail. Now on to customer service to build a case. Ugh, pissed off rant over.
*edit* I use no juice defenders no task killers no set cpu or anything even remotely close to apps of that nature.
good day.

Not running juice defender or anything else for that matter, my phone is basically stock out of the box right now other than CWM 2.5.1, un-rooted. I did flash super user to phone after I received it, and that still appears in my apps list after factory reset but I am not rooted.

I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]

qwiktune said:
I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]
Click to expand...
Click to collapse
I agree, just want my 3G to work the way it is suppose to. Dont really want an upgrade because I've never really gotten an upgrade that I actually thought was an UP-Grade. *From Verizon anyway* Still downloading software update, been well over an hour and at 73%. At this rate Verizon store will be closed by the time I'm done with this update attempt.

"UPDATE FAILED or INCOMPLETE. reason: IP_START_UPDATE" Anybody know the possible causes of this failure?

Sounds like you are indeed losing your IP address. I have also had sporadic problems but they seem to be in low service areas. Typically I remain stationary and use local wifi so it is unconfirmed.
Sent from my SCH-I500 using XDA App

Just got back from Verizon, non of the techs could figure it out, i got this phone awhile back from a friend [so naturally theres no warrenty..etc] so im stuck gonna have to hit craigslist and such to find a new one, then sell this one i guess

FINALLY FOUND A FIX [or should i say it found its way to me thanks to myself posting this issue on multiple forums lol] I can confirm that method 2 has worked for me. Dont just dial *228 with fascinate already activated, you have to remove the service completely [by activating another phone is how i did it] then reactivate it and you should be good to go. Heres a write up.
http://mobiletech.knguyentu.com/2011/04/samsung-fascinate-random-3g-disconnect.html

I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.

MSHancock said:
I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.
Click to expand...
Click to collapse
Glad to hear it, i know how frustrating it is not knowing what is going on or how to fix it. I searched since Froyo OTA looking for an answer, luckily someone saw my plight and gave me that link as well so i thought i'd share it on all the android forums i have a name on. Cuz doin this never occurred to me and i tried everything else lol

Related

SOLVED [Q] 3G/Mobile Data Not Working

So after rebooting about a week ago on BAMF Remix 1.7 (I think the ROM is irrelevant but just putting it in for information's sake), my 3g/mobile data stopped working. When I go into network settings, the Mobile network option is checked to connect to the internet and under APNs, there is a vzwinternet profile with a green (I'm guessing turned on?) marker.
I've tried various ROMS: BAMF, BAMF Remix, CM7, and even the Gingerbread variations of BAMF as well.
Also I've experimented with all of the radios (every one listed under the obligatory radio thread) and different kernels.
And lastly, I've wiped multiple times every time I've flashed a new ROM and have even formatted my SD card hoping it was some rogue application that disabled it.
So what can I do to bring back 3g/mobile data?
Note: Wifi, calls, and sms will works for me. MMS does not however.
I have the same problem but mine shows after rebooting, than say error when I try browser or anything that has to do with data, But works at times.
*WALK in the WORD*
Mine isn't working at all. Not even after rebooting.
tflogic said:
Mine isn't working at all. Not even after rebooting.
Click to expand...
Click to collapse
How you checked with your Carrier? I'm with Orange UK and my 3g was down for 4 days once due to cell tower maintenance...
Might be worth a call to check!?
Sent from my HTC Desire using XDA Premium App
I suppose that would be the logical thing to do next before I start torching my Thunderbolt.
Thanks!
tflogic said:
I suppose that would be the logical thing to do next before I start torching my Thunderbolt.
Thanks!
Click to expand...
Click to collapse
I almost did exactly the same!
Sent from my HTC Desire using XDA Premium App
This happened to me, exactly as you've stated. I posted here but got no remedy. I tried all the things you've mentioned, reflashing the ROM, raeflashing the radio, etc. Nothing helped.
Finally, I had the idea to restore a recent backup from before I had the problem. THAT worked. I hope it helps you too.
I didn't have a chance to call during the day but I did head over to my friend's house who lives in a different area. She has VZW just as me and she was getting 3G on her blackberry but 3G/mobile data was still unavailable for me.
It's not a coverage issue but on my end.
While lurking around the mobile data settings, there was a profile for VZW under APN settings. Could someone post theirs so I could see if they match with mine? Maybe that's the solution to my problem?
I don't think it's rom dependent. I lost 4g the other day and I have yet to get it back. I have my own theories but the jerk at the VZW store wouldn't let me try my theory. I'm waiting for my usual rep to comeback, she lets me try just about anything I want. The rest are just dicks. I have tried swapping roms, radios, and all but going back stock to fix it. And nothing has brought it back. BTW, have you tried CDMA prl to see if you can get data at all? I can get 3g that way, but when I go into evdo/lte or lte only I lost all data. Also, do you have it in rev A mode under your modem settings?
I had this exact same problem with BAMF remix 1.6.3, to make this story short this is how it eventually got fixed:
Go into settings and do a check for new software.
This will force 3g to cut on. (Note: it may take a few times for the 3g to come on and STAY ON. It took me almost a day doing it about every hour.
Enjoy
Holy crap, that worked. Of all the things I tried and I couldn't get anything. Now LTE is back. You're awesome.
LCSO 9c8 said:
I had this exact same problem with BAMF remix 1.6.3, to make this story short this is how it eventually got fixed:
Go into settings and do a check for new software.
This will force 3g to cut on. (Note: it may take a few times for the 3g to come on and STAY ON. It took me almost a day doing it about every hour.
Enjoy
Click to expand...
Click to collapse
I have to go to work right now but yes it is turning on 3G at the moment but it's only using the up arrow (eg. uploading data but not downloading data). I"m guessing with a couple of more tries it'll eventually lock in.
If this doesn't work on gingerbread, I'll try reverting back to froyo and try it then as well.
1454 said:
Holy crap, that worked. Of all the things I tried and I couldn't get anything. Now LTE is back. You're awesome.
Click to expand...
Click to collapse
Glad I could help.. I spent nearly two hours on the phone with Tier II support and they guy said.. well this is a long shot but try this. Didnt work the first time I tried it so he sent me a new phone but in the time it took to get the new phone, I kept trying and it finally locked in.
Ok, well I thought it worked. Every time I try it, it will give me the 4gLTE indicator, but if I open up anything that uses data it just says no mobile conectivity then after about 5-6 min it stops showing any data. Also, I can still go back to CDMA(PRL) and get 3g. It's just under 4GLTE/evdo and lte only.
BTW, for any other future reference, I started experiencing these issues right after I debloated (uninstalled) the blockbuster app.
1454 said:
Ok, well I thought it worked. Every time I try it, it will give me the 4gLTE indicator, but if I open up anything that uses data it just says no mobile conectivity then after about 5-6 min it stops showing any data. Also, I can still go back to CDMA(PRL) and get 3g. It's just under 4GLTE/evdo and lte only.
BTW, for any other future reference, I started experiencing these issues right after I debloated (uninstalled) the blockbuster app.
Click to expand...
Click to collapse
keep trying... it will stick eventually
It's alright, I have a replacement coming tuesday. I just have to return to stock before then.
When you guys went to the software update option, during that duration when it was enabled were both 3G arrows animated? I'm only getting an up arrow (uploading).
I've been trying now for hours on the PRL setting and also cdma+lte/evdo auto
Well, I haven't been able to get this to work. Is there anything else I should try besides the software update trick before returning my phone to stock and returning it to VZ?
i had the same problem as you OP, but after pressing check new enough times and jumping straight into the browser, i got it to stick. took at least 12 tries, however and i'll see if it lasts.
love the franklin avatar btw!
also, is anyone using juice defender? idk if its coincidence or not, but i d/l the program last night and this is the first data connectivity problem i've had with the tbolt.
Yes, I had both arrows. But, for some reason when I would open the browser to google it wouldn't work. I tried about 4 times, each time it would show data, but I wouldn't have a connection. Also, it would show data being up and down stream, but I couldn't manage to get it to work when I tried it.

How many have the voice/3G radio lock up?

So at least once a day my phones voice/3G radio will lockup. It'll show the last amount of signal I had. WIFI and 4Gthe work great but when trying to txt it will fail and when I try to make a call it'll sit at connecting and if I try to "end" the call it wont. Other then that the phone runs great.
So how many people are seeing this issue? I am wondering if my phone is simply poched or if everyone is seeing this.
reddragon72 said:
So at least once a day my phones voice/3G radio will lockup. It'll show the last amount of signal I had. WIFI and 4Gthe work great but when trying to txt it will fail and when I try to make a call it'll sit at connecting and if I try to "end" the call it wont. Other then that the phone runs great.
So how many people are seeing this issue? I am wondering if my phone is simply poched or if everyone is seeing this.
Click to expand...
Click to collapse
It is all a bit weird. Would like to know if all these handsets come from the same place or different assembly plants.
I have not had any issues with voice/radio lockups, reboots, mute call, etc. Don't believe in luck. There has to be a reason why some are having super issues with the Photon and some have none.
I used to have silent call issues as well but after the OTA those are gone. But this whole radio lockup thing is kinda getting old and is happening more often.
Like I said the phone works great other then txt, voice and 3G data. And sometimes if I push it the phone will actually reboot itself(like make a call and try and send a bunch of txt messages while it is locked up.)
So now I am wondering if I need to get a replacement? It wont bother me to have to redo everything as long as it fixes this one issue, and like I said everything else works great not one issue.
My 3G radio acted up once so far. (showed a connection but wasn't sending / receiving texts and couldn't make calls)
what i did was turn airplane mode on then off and it seemed to reconnect to the cell network without issue. only done it once so far.
do you use juice defender? Have seen this issue and experienced this issue. I have been unable to determine the cause but i know a friends phone had just installed juice defender and it was locking up the connection! if you don't then im not sure i haven't really seen the issue since the update
edgemaster191 said:
My 3G radio acted up once so far. (showed a connection but wasn't sending / receiving texts and couldn't make calls)
what i did was turn airplane mode on then off and it seemed to reconnect to the cell network without issue. only done it once so far.
Click to expand...
Click to collapse
If I try airplane it sets with it grayed out and the check box grayed out and never comes back from that. Also the signal bars still remain on the notafication bar as if I never checked airplane mode.
kc_sheets said:
do you use juice defender? Have seen this issue and experienced this issue. I have been unable to determine the cause but i know a friends phone had just installed juice defender and it was locking up the connection! if you don't then im not sure i haven't really seen the issue since the update
Click to expand...
Click to collapse
Nope I don't use those things at all. I leave WIFI on all the time as I connect at work and home for better battery and speed. And before you say it it happens with WIFI on or off and the same for 4G. It almost seems like a hardware issue more then a software, but it is kinda to hard to actually tell.
And I have done two factory resets so far and still the issue occur's. Might try to do a full reinstall or just take it in to the shop and tell them to give me another one.
id def go ask for a new one. I dont have any issues other then the proximity sensor sometimes acts like a goof. I havent had the phone lock up or reboot once its entire life. knock on wood.
So I made an odd discovery. When WIFI is off this issue does not occur. WIFI on however the voice/3g will lockup and never recover after one phone call.
I have the latest update and everything, so wonder why WIFI on would cause the voice radio to lockup after one call....
I wonder if I have never seen this because I use tasker to periodically turn my 3g data off and wifi on - on a time schedule 8-10 times a day. Depending on where I am at that time of day and if there is wifi at that part of the building or location.
Had the same issue once. Was like wtf. Toggled Mobile data off and saw a FC pop up and go away. Turn mobile data back on and was good to go. So I think it may be a software glitch.
Also.....make sure you keep your PRL up to date. Old PRLs can wreak havoc on voice/3g connectivity.
edozier said:
Had the same issue once. Was like wtf. Toggled Mobile data off and saw a FC pop up and go away. Turn mobile data back on and was good to go. So I think it may be a software glitch.
Click to expand...
Click to collapse
Yea I'm still not sure on software or hardware, but right now my phone's 3g is locked up because I had wifi on when I received a call. I am waiting for the auto reboot lol.
I think I may just take it back to the store and swap it out for another one now that I can make this happen pretty much every time. Good thing I don't make many calls. lol
and yea I keep up with the PRL like a crazed child chasing after an ice cream truck.
reddragon72 said:
Yea I'm still not sure on software or hardware, but right now my phone's 3g is locked up because I had wifi on when I received a call. I am waiting for the auto reboot lol.
I think I may just take it back to the store and swap it out for another one now that I can make this happen pretty much every time. Good thing I don't make many calls. lol
and yea I keep up with the PRL like a crazed child chasing after an ice cream truck.
Click to expand...
Click to collapse
hehe.....I used to be THAT kid.
I had not seen much of this when I had my photon.
Sent from my SPH-D710 using Tapatalk

[Q] have you gotten random restarts?

I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
EDIT: 9/29/2011
I've had the phone for about 2 weeks now. The past week, I've not had any restarts. Don't know what's changed. I think there was an OTA update about last week. I"ve been using it as much as I had been - web browser, angry birds, email, etc...
Oh, about last week I also re-seated the battery. Don't know if that does anything, since the battery seem like it was seated fine. But someone recommended it. Could just be a fluke.
So, one way or another, the random restarts seem to have solved itself.
Me also
Had mine for about a week and has rebooted at least 5 times. Phone seems to hang and then rebooted.
I am coming from an EVO which never had these problems. Thought about trying a Samsung or another Photon
Yea, just yesterday when I was using my flashlight app for a few minutes. It has mostly happened when I used the led flash as a flashlight. It doesn't matter which app I use, it just restarts sometimes.
And also when I was playing a game today.
coachclass said:
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
Click to expand...
Click to collapse
Had mine for over 2 weeks without any random restarts
Sent from my MZ604 using xda premium
Had mine over a month, no problems at all.
Sent from my MB855 using Tapatalk
I have had mine for over a month also and have had one restart..... but then again every phone I have ever had restarted on its own at some point. By far this has been the best phone yet.
Had restarts and a few lock ups everyday. Got a replacement and no issues since.
Sent from my MB855 using XDA App
None for me after 3 weeks.
My EVO 3D used to do it once in a while when it would lose a signal.
Those who don't have random restarts hardly at all...are you installing apps and using the phone fairly heavily?
I'm wondering if this is a hardware of software issue.
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
I have a lot of software installed and use the phone heavily, I am running stock unrooted rom.
cornelious2 said:
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Exactly. I've only had one random restart, after the OTA, but I chalk it up to the heat wave where I was working. Poor Mo-Pho got up to 119 degrees.
I would also suggest a factory reset and wipe of the internal SD, a lot of times the testing of each phone before they're put in the box can cause issues.
Pew! Pew! Pew! From my Mo-Pho!
http://android-gz.com
no problems here. love this phone!
Me I am facing this issue since I got the phone I am at that point of replace the unit or order other phone!
What do you think?
I am really so pissed how is that you see only good comments on this phone and no body mention this known issue on thos youtubbie crappy videos...
I cant believe that I paid good money for this phone and I am not the only one with the issue. Sad thing no body know if this is HW or Sorftware!
I have no problem fixing the software... we really need the hackers spending some time debugging this issue.
Had my phone for a month, and have had 3. I am a heavy user so I expect it. Best phone I ever had.
Sent from my MoPho using the XDA Premium app
Same has been happening to my friends phone
Sent from my MB855 using xda premium
Ive had my phone for about a month, probably had 7 or 8 restarts total since I got it, two in one day during the first week but it seems better after the second OTA update. For the past two weeks I've only had two restarts. Each time it restarted I was playing angry birds and had let the phone got to sleep while in the middle of playing. When I woke it up it restarted. Sounds software related to me. Im rooted but not unlocked. I love this phone!
I get over 1 a day. Its sad. Def gonna get a replacement when I get the time
Sent from my MB855 using Tapatalk
I get atleast one a day. I don't notice because at home I set my phone down a lot. It gets worse when im on the phone surfing the web. Then it seems to do it more often. Yesterday it rebooted three times in one hour. It gets annoying but im past my 30 days to return plus Sprint doesn't have any other phone that interests me.
Sent from my Photon.
I have the reboot issue, but I have narrowed it down. DEVS TAKE A LOOK!!
So far I can get a 100% repro of this issue if
1. I am on WIFI for DATA and make or receive a call.
2. then leave WIFI area and attempt to call out, TXT or use 3G data.
3. phone will reboot every time when that occurs.
60% repro of reboot issue with the fallowing.
1. make or receive call with WIFI on but not attached to network.
2. go into WIFI range of a known(not new!) WIFI hotspot and phone attaches to WIFI on it's own.(this will sometimes cause the WIFI, 3G, and phone signal to all appear in the task bar at the same time)
3. make a phone call, txt or turn off WIFI then attempt to use 3G data and phone will reboot.
Also this is VERY IMPORTANT!! The conditions above will not cause the reboot on it's own. If you have data updates off or leave WIFI off all day then you might never see this. Also VERY important if you receive a call when attached to WIFI and then use your phone for data only you will not get the reboot right away it may take upto 30-40 min. Also important, if you attempt to do either repro above via making a phone call you will see the dialer get stuck at "connecting" in the upper left hand side, but it will never go to "connected" and hitting anything on the dialer or the back button will not help only home, but you will notice nothing on the phone will work anymore. This will ultimately lead to a reboot!
Here is the problem as I have trouble shot the living crap out of this and it seem that either the voice/3G radio is locking up or the dialer is crapping out.
Also on a side note that when the dialer is stuck on "connecting" if you force stop the dialer it does nothing, but if you force stop the "dialer storage" it will kill the dialer, but you will still get a reboot at some point after that.
So now we know where to look at for this issue. Can any of the devs look into this as I am not sure where to go from here, but this IS the problem everyone is seeing and can be hardware or software.

On my 5th Atrix and still having problems... HELP!

I searched signal loss, and dropped signal but could not find a thread that matched my problem. I have found some people with similar problems through google search but I haven't seen any fixes.
Here we go...
I got my first atrix BRAND NEW in July. It ran perfect! Updated to GB, factory reset it and everything was working great. Couple weeks later it started doing random restarts. It got to the point where it would lock up at the M logo for 10-20 min or sometimes even constantly so I would have to pull the battery. It got so bad that I had to take it in for warranty. I had this phone for over a month with NO signal problems what so ever.
I get the 1st remanufactured Atrix and it is dropping signal left and right. I called up ATT and jumped through their hoops, turned it off, let them mess with it, factory reset it and NOTHING. Still had the same problem, would go from 3 bars to 4 bars then it will drop signal and the red circle will show up. probably happens about 5 times per minute.
They tell me to take it back, so I oblige. I go up to the warranty center and they give me a new sim card and say that should fix it.... NOPE, Still doing the same exact thing so I take it back up there again. The give me another(#2) remanufactured phone. I finish the setup and guess what... Still have a worthless signal and it is dropping out a lot.
For reference, signals on the first two replacement atrix's are running anywhere from 84dbm up to 120dbm and hangs most of the time around 96dbm.
I am now on my FOURTH remanufactured Atrix(5th overall) and still having the same problem. ATT are being total douche nozzles as they will not release me from my contract. I have spent over 30 hours dealing with them on this problem thus far and I am getting extremely tired of it.
Just for reference, my Wife has an I4 and she is not experiencing any of these problems. I also travel a lot and I experience the same problem in Dallas(home), Midlothian(hour south of Dallas), Washington DC, Tennessee, Virginia and Maryland among other places. I am pretty sure this is a software glitch since it happens wherever I am.
I have a home office and work from home. I told ATT that if this was happening with my original BRAND NEW Atrix that I would have taken it back in a heartbeat. There is not a chance I would deal with losing data and dropping signal for over a month with a brand new phone.
So, my question I guess is this. If this is a software problem, would it be best to try and root and see if that fixes it? Or will that not change a problem like this. The remanufactured phones came with 2.3 installed while my first one had 2.2 and I had to upgrade it myself. Is there a way I can remove 2.3 from this phone and reinstall it to see if that fixes it? I am completely open to suggestions as I have run out of options.
I know exactly what you mean. I also had 3-4 *new* atrixs right from att. (Around late July) Every time instead of addressing the problems, they just gave me a new device. Eventually I decided to root and unlock my bootloader. BEST decision that I could have made. As soon as I installed a different ROM it was as if I had a new device. I was about to exchange it for a different device and now I'm really glad that I didn't. For the signal issues I would try flashing a new radio to see if that helps at all.
Sent from my MB860 using XDA App
My first atrix was like that and it was a refurbished one. On my 2nd, it is completely fine. I think you should tell them to send you NEW atrix instead of a refurb.
that sounds like really terrible luck. i a agree, i think it would help a lot if you rooted your phone and installed some custom rom. although there may be truth with what Semseddin and might actually still be something awry with the refurbs
Semseddin said:
My first atrix was like that and it was a refurbished one. On my 2nd, it is completely fine. I think you should tell them to send you NEW atrix instead of a refurb.
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Click to collapse
xmrgamerx said:
that sounds like really terrible luck. i a agree, i think it would help a lot if you rooted your phone and installed some custom rom. although there may be truth with what Semseddin and might actually still be something awry with the refurbs
Click to expand...
Click to collapse
Unfortunately I have tried to get them to send me a new phone but they will not do it. I tried several times, even talked to the managers about it and nothing.
What is ridiculous is that when my first phone crashed I was only like 14 days past the return period where I could have received a NEW Atrix. I tried explaining this too them and they would not do anything to help me. I have been with Cingular/ATT for over 10 years and they obviously didn't care.
I think i will just try a new rom and see how that goes.
Hmm..well if you've absolutely made up ur mind on rooting ur phone and installing custom roms then i would recommend u to use the DarkSide ROM since it seems to have most of the fixes u need (including the signal loss..See ChangeLog for more)
Also, if u've already tried Randomverll's idea of flashing a new radio and still it didn't help, it may be a hardware problem..anyway try flashing a new rom and see

WiFi Issues

So, I've only had my LGOG for a day and a half and I am having issues connecting with WiFi. At first it worked fine but when I left the coverage area and return a few hours later it would not connect. Tried turning off the WiFi but it kept turning itself back on. I reboot the phone and it works fine as soon as it boots up it connects the WiFi no problem. It is my work WiFi and I had no issues connecting to it from either my iPad nor my HTC One X that will soon find it's way to eBay thanks to this beautiful LGOG. If no one else is having issues, I will call AT&T and have them switch it out. I just wish there was an easy way to back up everything, I mean my home screens and app locations exc. It takes so long to set everything back up the way I find most useful.
WiFi on my device has been excellent.
Sent from my LG-E970
The Wifi performance of this device is unbelievable. I get the best speeds I have ever seen with any device including PCs. It's either a faulty device or maybe your work has strange security settings?
I had this same problem with my LGOG and my home wireless network. It just would sit and try to connect until I rebooted the phone.
That was on stock though. I have not had any more problems with it after flashing the base rom.
My work has standard WPA settings and it was connected fine yesterday. I left again during lunch and when I came back, same problem and had to reboot the phone. AT&T is sending me another one already and a free case. Can't be too mad about it I guess and at least the phone reboots fast.
Have you tried using the ATT smart wifi app? Fixed the exact same issue for me.
Sent from my LG-E970 using xda premium
I haven't had any issues connecting to wifi, but I've noticed the status bar icon showing low signal even though it's actually maximum signal.
This Has Happened To Me A Few Times
Yamahar6riding said:
So, I've only had my LGOG for a day and a half and I am having issues connecting with WiFi. At first it worked fine but when I left the coverage area and return a few hours later it would not connect. Tried turning off the WiFi but it kept turning itself back on. I reboot the phone and it works fine as soon as it boots up it connects the WiFi no problem. It is my work WiFi and I had no issues connecting to it from either my iPad nor my HTC One X that will soon find it's way to eBay thanks to this beautiful LGOG. If no one else is having issues, I will call AT&T and have them switch it out. I just wish there was an easy way to back up everything, I mean my home screens and app locations exc. It takes so long to set everything back up the way I find most useful.
Click to expand...
Click to collapse
Twice My O.G. wouldn't connect to wifi networks even though it had connected to them in the past. I tried to turn it off and on and scan for the network that I am in range of and it wont show any networks it just says "not in range" when I am in range. So to remedy the situation I turned the phone off and then on. It has only done this to me twice but it's a real nuisance because both times I needed wifi. My phone is stock.
You're in a minority. This thing's wifi blows most other wifi implementations out of the water.
Sent from my LG-E970 using xda premium
Mramos860 said:
Twice My O.G. wouldn't connect to wifi networks even though it had connected to them in the past. I tried to turn it off and on and scan for the network that I am in range of and it wont show any networks it just says "not in range" when I am in range. So to remedy the situation I turned the phone off and then on. It has only done this to me twice but it's a real nuisance because both times I needed wifi. My phone is stock.
Click to expand...
Click to collapse
Perhaps you need to swap out your phone
Sent from my LG-E970
I wish my wifi would stop re-enabling itself. It's chewing up my home bandwidth.
I have been having this issue as of late. It seems to have developed this habit in the last week or so. At first I thought it was Time Warner trolling me but it started happening at work. Something tells me it has something to do with the stock At&T Rom putting the wi-fi radio to sleep and not being able to bring it back online. Reboot fixes it most of the time but sometimes it takes a couple attempts. I have been hesitant to mod this phone still because I would really like to see CM working well before I flash. Also my instinct tells me another possible culprit could be IPv6 on certain routers. That, however, is far less likely unless someone with a decrapified Rom has experienced this issue as it would be a cross platform issue in this case. Anyone else have any insight? Otherwise it's time to get rid of the Att rom.
Sent from my LG-E970 using xda app-developers app
I had this issue and disabled the at&t smart WiFi and it seems much better
sent from my Optimus G because Optimus Prime was busy....
dx58soi7 said:
I have been having this issue as of late. It seems to have developed this habit in the last week or so. At first I thought it was Time Warner trolling me but it started happening at work. Something tells me it has something to do with the stock At&T Rom putting the wi-fi radio to sleep and not being able to bring it back online. Reboot fixes it most of the time but sometimes it takes a couple attempts. I have been hesitant to mod this phone still because I would really like to see CM working well before I flash. Also my instinct tells me another possible culprit could be IPv6 on certain routers. That, however, is far less likely unless someone with a decrapified Rom has experienced this issue as it would be a cross platform issue in this case. Anyone else have any insight? Otherwise it's time to get rid of the Att rom.
Click to expand...
Click to collapse
Same issue here. This is my second LGOG and have been happy with both except for some minor glitches on both with the keyboard freezing up as well as with the WiFi not re-connecting after leaving the area. A restart normally fixed both problems. My first one bricked after rooting and removing all of the bloatware (the phone checks for certain apps upon booting to keep you from removing stock apps). Tried a fix but I couldn't get a Rom at that point as the phone had been out on the market for under a week. I haven't messed with it since but I may try a new Rom and be able to fix the WiFi and get rid of all the bloatware that way.
Just got this ROM running today. No more WiFi issues at all. Some minor ui bugs I am OK with.
The_Base_v0.7
The thread is from the sticky on this forum.
http://forum.xda-developers.com/showthread.php?p=34424592
Seems like, as usual, At&T bloat ware is the culprit. I experienced the same on my Aria and Inspire. Hope this helps and good luck.
Also I had the keyboard problem but that went away when I switched to the Android default keyboard. One of the other reasons I decided to root was because rather than freezing, the Android default keyboard started typing then the auto correct broke and stopped displaying the words unless you touched the area you were typing in. It really bugged me when it started doing it right after I factory reset. Weird huh?
Sent from my LG-E970 using xda app-developers app
LG Optimus G Wi-Fi Receiver Disconnect Issue
Funny...I've had some weird home wi-fi issues on two of these.
To explain, I bought mine in December, stock OS of course, and immediately noticed it turning off my wi-fi every time I tried switching between the two home wi-fi SSIDs I created when I upgraded to DD-WRT. This also occurred outside my house, but stopped shortly after the nearly-immediate Android OS upgrade came over (and forced me to install it, I might also note; I'd read the thing was just more AT&T bloatware, but two or three boots later, apparently I got no choice, and it auto-installed).
The good news was, somehow, this 'update' somehow stopped the thing from turning the wi-fi off when I switched between IDs (my base router has a 5G 2nd network which I wanna use when I'm around it, but DD-WRT won't support, as far as expanding it--thusly, I have another 2.4GHz signal I use and relay out around my yard).
That bad news is, though, that I screwed up the phone with the Root Toolbox (Lite) by merely fiddling with their bootanim settings on that original phone. And I mean bricked it, solid.
I'd never bricked any phone, so this ticked me off. Luckily, I was still within 2 days of my 30-Day Best Buy in-store replacement warranty, so I took it back, they fiddled too, and gave up on it.
Hence, my 2nd phone...which now, even after the system update direct from AT&T, still turns off my wi-fi every time I try switching to that 2nd SSID, so I'm left wondering if it was even the same update; I don't think I did anything else, and can't see it as a settings issue, because it did it right out of the box, and the first one stopped after the only system update before I got a chance to even figure ANY user settings out, much less any network ones.
So, now I'm 'going shopping' for 'some PlayStore app' that will skip this B.S. and automatically connect to the strongest home wi-fi signal (within reason--sometimes they're equally strong), without obnoxiously turning off my wi-fi receiver as I look at it.
This kind of malarky could spoil some phones for some people, but I'll struggle along due to the speedy quad-core in it [sigh...wah!].
I guess I'm a big baby, seeing as how I don't write one iota of code, but my personal haughty view is that any dedicated wi-fi devices should have better wi-fi connection than any Windows OS made...and, so far, this'n doesN'T!
What a dumb thing to let happen in such a potentially awesome phone...[AT&T!!!]
This might work or not but can't hurt to try. Apparently some people in the new snowleopard JB thread was having similar issues and for a few, changing the security from WPA2 to WEP worked. Although mines been good and fine on WPA2 but worth a try.
Using wep in 2013 is beyond retarded.
Sent via LG E970 SlickROM v6
Senior Wall
DUDE! Senior Members here can be a little uppity and rude...even if they're completely correct.
Glad you called out the 'behavior', and not the 'member', though...
but enough of the technicalities...I'm still looking for solutions...beyond blaming AT&T (too easy), or even the strangeness of getting into blaming some weird kind of manufacturing errors (QC at best), I'm left waiting for a substantial OS update (like, oh a better place of decimal, perhaps?), or worse, an app...anyone look at the state (and sheer number) of 'wi-fi' apps? Anybody here can guess, they number in the thousands, and a Play search for 'wi-fi' gets you astronomically different results from 'wifi', even, so I'm not sure I need to be looking at that.
Maybe it's even somehow that, with the first phone, I noticed this, and somehow added my own home network to the AT&T Smart Wi-Fi 'bloatware' that came with the phone (not the worst evil they've ever done, so far, BTW--it does exactly what I imagined should be going on in the background while you're driving around, indexing locales with free Wi-Fi for you to choose to save later...an idea I would call 'Tarzaning', if you get my drift).
I'm gonna try changing two settings in the AT&T 'Smart Wi-Fi' bloatware to 'My Spots' temporarily, at least, to see if it'll latch onto my home stuff more aggressively. I just can't wait to report back my fantastically successful findings here (right after I buy the domain name 'snarkasm.net').
Oh crap...it's already taken.
Is the AT&T smart wifi thing enabled by default? I can't remember. I thought it sounded useful so I played with it a bit but ultimately I didn't like the way it worked so I disabled it.
Still wanted some way to auto-enable/disable wifi. I didn't have anything to go on, but I picked up "Smart WiFi Toggler" which seems to work well. It uses location-based rules (based on cell signals) by default. I also use AutomateIt to turn off mobile data once wifi has been on for 1 minute, and turn on mobile data immediately when wifi disconnects. I have no idea if this saves me any battery life, but I do it anyway.

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