No data Connection after unlock/ carrier switch/move - Atrix 4G Q&A, Help & Troubleshooting

Hi,
I recently moved from the US (AT&T) to Australia (and now use Telstra). I got my phone working... all except my data. I have absolutely no data. When I first unlocked my phone, I recieved emails, but now, nothing.
I checked my APN and entered in all of Telstra's info, and still, nothing.
What caused this? How do I fix it? I have been reading of people swapping radios without changing their SBF.. How do you do that? Is the process hard? lay it all out for me.

My AT&T Atrix is working on Telstra. Use http://configure.telstra.com.au/ it will provision the correct APN values for you automagically. That should fix it
Sent from my MB860 using XDA Premium App

SC youre my hero. Seriously, that was awesome. I went to Telstra and they just entered it in manually (idk why that didnt work and this did, but either way... AWESOME)
You sir are amazing.... THANKS DUDE

Related

SIM unlock

Is there a free way to unlock a rogers HTC legend to use on the Bell network?
Bell and Virgin originally sold the HTC Legend. If you're on Rogers, it's already unlocked.
That's strange, because I put a Bell SIM card into a Legend that was originally used on the Roger's network and it didn't work
What do you mean by it not working? Does it say it's SIM-locked? Does it require you to enter a code? That shouldn't be right if you used it on Rogers.
It should work super-duper fine, natively brilliant on the Bell/Virgin network. Can you say how it doesn't work?
It says "no service". No prompts for anything.
Sent from my MB860 using XDA App
Ah, then your phone is truly unlocked. Check your APN settings though. You can obtain them by doing a little Googling or asking a CSR. What ROM are you using?
Its running cm7. Its not my main phone, I'm helping a friend out with it. If you could link me to any helpful sites it would be much appreciated.
Sent from my MB860 using XDA App
http://support.bell.ca/en-on/Mobili...y_HTC_Hero_for_the_Bell_Mobility_HSPA_network
Be sure to mention if it doesn't work!
So this should allow me to make/receive calls ?
Sent from my MB860 using XDA App
Filling in correct APN settings should allow you to fully utilize Bell's network, especially its 3G network!
Try it! If something horrible happens or if you want to revert, just delete the APN you created and use the previous one. If you have no clue which to use, just backup and restore with nandroid then and there.
To have an HTC Legend used on the Rogers network, with CM7, I had to have had filled out APN settings before it clicked. It shouldn't be like that for a Bell phone seeking to succeed service on the Bell network. What you're experiencing is most strange.

[Q] MMS problems Wind mobile

hello, I have a rooted and bootloader unlocked htc amaze.
I have checked the threads here but for my wind mobile network, mms is not working.
I am surprised you can have 1 apn for both internet and mms.
is anyone having the same issue or better yet resolved this?
Thanks for any help
I have the same problem, i tried putting in APN Settings for Internet and MMS on a telus unlocked HTC Amaze 4G. I suggest you try a custom rom (bulletproof? or energize i think they have the correct APNs built in and with a newer Camera App)
Hm same situation here but I am on mobilicity. Weird it used to work on X's 3.5 sense but on NRG it doesn't.
If ur on nrg rom, if ur not on tmobile u need to manually enter your carriers apn settings
Check here for apn settings:
http://forum.xda-developers.com/showthread.php?p=21105129
Sent from my NRGized Amaze...
via xda premium
I already did
I am on most recent energy rom release.
I have 4 apn's pre populated, don't know what 2 are for, Broadband and WAP.
The internet and mms apn's that are pre populated, all look OK.
Spent couple hours on phone with Wind tech support and they no help at all. They just told me to do hard reset, then checked my account, all looked OK. They refreshed settings and reloaded things on their end, still nothing.
Try deleting all the apn that are not for your carrier. Shut down phone and do a battery pull, then see if it works. Not sure it will i just saw it recommended in a diff devices forum
Sent from my NRGized Amaze...
via xda premium
aj_2423 said:
Try deleting all the apn that are not for your carrier. Shut down phone and do a battery pull, then see if it works. Not sure it will i just saw it recommended in a diff devices forum
Sent from my NRGized Amaze...
via xda premium
Click to expand...
Click to collapse
Thanks for suggestion, however, only apn's showing are for Wind, my carrier.
What about the broadband and WAP apn's what are these for?
Never seen them before. Should I delete them?
Thanks
windcan said:
Thanks for suggestion, however, only apn's showing are for Wind, my carrier.
What about the broadband and WAP apn's what are these for?
Never seen them before. Should I delete them?
Thanks
Click to expand...
Click to collapse
U can take a screen shot of them or write them down just in case then delete them and see wat happens. I dont have those so idk wat they are
Sent from my NRGized Amaze...
via xda premium
Ok. Had the same problem setting up my mom's Amaze on Wind. It did not want to receive mms not matter what I tried. I called in to tech support, battery and Sim pulls. Got frustrated as hell with the locked APNs!
But in the end, the magical key to unlocking mms on her phone was so damn easy....try sending one instead of just testing by receiving them. Don't know why I hadn't tried it sooner. Also don't know why it worked. I just assumed it initialized something within Wind's backend. After that, it receives perfectly every time!
Sent from my LG-P920 using XDA App
thank you to all whom have replied, however, it is still not working for me.
Could it at all be linked to the ROM?
I am currently on the most recent version of Energy.
I am almost for certain I had it working at some point previous to this but just not sure when (not sure if I was rooted yet or which ROM or maybe I was OEM, not sure).
After you root and put custom ROM on, is it possible the Wind network sees you as a Non Wind phone even if you bought the phone from a Wind store?
Just trying to trouble shoot this.
Thanks for any help others can provide.
My Mom's phone is fully stock. However it had this problem originally. This was the first phone from Wind. Everything else was either Tmo, nexus, or a dev device, but all worked for mms. I have a feeling its on the network side. Call them back and push them to dig a bit deeper.
Mobile Internet on ICS doesn't work.
I was running GB on WIND, with the phone unlocked and with S-OFF. Then I downloaded the T-Mobile ICS upgrade. After the ICS upgrade everything works except Mobile Internet. I tried the WIND APN's to see if that would help, but no joy. Any idea why the mobile internet doesn't work after an ICS upgrade? Wifi internet works just fine.
I also tried to load the WIND ICS upgrade (over the air version) I found on the WIKI (after the fact) but it won't load over the T-Mobile ICS build.

[Q] Help No Service.

I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Don't. Use. Zedomax.
evoevo said:
I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Click to expand...
Click to collapse
DId u try calling T-mobile? or AT&T about the issue?
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Sounds like a bad APN setting to me.
Sent from my SAMSUNG-SGH-I777 using xda premium
evoevo said:
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Click to expand...
Click to collapse
Very bad. Its well known to cause many problems on peoples phones. They usually come here after messing up their phone from his website which is no bueno and annoying. Stick with xda from now on, it won't steer u wrong
Sent from my SGH-I777 using XDA
Call your service provider and verify your APN settings are correct.
From my own limited knowledge. A circle with line means no signal. Bars without a connection type icon means a signal but no service.
As far as useing the zedomax rooting method, as per the OP if it was running fine for monrhs, that clearly isn't the issue.
Sent from my SAMSUNG-SGH-I777 using xda premium
doublen1 said:
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Click to expand...
Click to collapse
I'll try flashing a radio and see if that works. .
i have checked all my APN settings and everything seems ok to me. I have hard reset multiple times. My data packet shows on. I also checked my settings to see if my radio is on and it says yes. My Iemi number shows. I'm so confused what could be wrong. It won't work with both ATT or T-mobile. Should work no matter what considering this is an ATT phone.

Rezound International on ICS Leak

So I put the latest .10 ICS leak on my phone yesterday because I can't wait for the OTA since i'm leaving soon. I downloaded the 4G on off app and am thinking I should be able to pop in any SIM card and it should work on GSM. Is the phone unlocked? Also I might need to use my normal Verizon SIM to use in Italy and Spain. The verizon reps said if I left it in it would work just fine. Is this true? I currently don't have any GSM cards to test with and I've been looking everywhere for the answer but no success. Help would be amazing.
Thanks in advance
For full GSM support I believe you need to install one of the custom roms with it added...
mjones73 said:
For full GSM support I believe you need to install one of the custom roms with it added...
Click to expand...
Click to collapse
But I thought that was one part of the ICS update. So is the phone kinda locked like I can only use verizons rates? I want to try a SIM but I don't have one
With GB or the ICS leak you probably can get basic calling and texts with a GSM cell company sim card.
With the conrom ROM you should also get mms and data to work. Supposedly everything works.
Also, I suspect gsm antenna is not in the extended battery cover, so you should use the standard back cover that came with the phone.
I personally have not tried gsm in my rezound, so the above advise might be incorrect. this is just something I am interested in.
howard
p.s. T-Mobile sells a $1 sim card with 10 minutes of talk time, an internet deal. So you can buy this $1 simm to test with.
p.p.s. You will also need to go into the settings and add the apn settings for the cell company whose sim you are using. data and mms won't work without this.
HowardZ said:
With GB or the ICS leak you probably can get basic calling and texts with a GSM cell company sim card.
With the conrom ROM you should also get mms and data to work. Supposedly everything works.
Also, I suspect gsm antenna is not in the extended battery cover, so you should use the standard back cover that came with the phone.
I personally have not tried gsm in my rezound, so the above advise might be incorrect. this is just something I am interested in.
howard
p.s. T-Mobile sells a $1 sim card with 10 minutes of talk time, an internet deal. So you can buy this $1 simm to test with.
p.p.s. You will also need to go into the settings and add the apn settings for the cell company whose sim you are using. data and mms won't work without this.
Click to expand...
Click to collapse
Thank you so much. I just need calling and data and mms to work. I'm just going to google how to change the APN setting as you said. Thanks a lot for the help man. I have the ICS leak which is supposed to support global roaming straight from VZW.
Well, there is a thanks button you can click on.
I do not know much about Verizon's New global roaming, bit I suspect it will be expensive per minute. Using a local cell company's sim card probably will cost less for long visits overseas.
I wrote an app called HZUTILS which can also do the radio changes like the LTE on off app. My app is free, also does a few other functions, and if you click on an advertisement I earn a few cents.
The CONROM is available in the development forum. During installation one is asked GSM or LTE. no easy switching back and forth. I suggest you make a nandroid backup first with Ramon ra recovery or the touch recovery. Restoring the backup is a method for returning to LTE. Or one can reinstall the conrom and select LTE.
If you look through the development forum you will find other gsm ROMs. The CONROM does both LTE and GSM, was made from the latest .10 ICS leak, and sounds like it is very reliable.
p.s. let me know how this works for you.
Thank you but I don't wanna root my phone really.. I forgot something last time and almost bricked it. Well not really but it was scary. My only question is really can I just switch it from your app as it is now because I can or must I have a custom Rom for some type of reason?
Sent from my ADR6425LVW using xda app-developers app
ajv00 said:
Thank you but I don't wanna root my phone really.. I forgot something last time and almost bricked it. Well not really but it was scary. My only question is really can I just switch it from your app as it is now because I can or must I have a custom Rom for some type of reason?
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
I recall, a few months ago, reading a very long multiple page posting about people having various levels of success with stock GB and changing the radio setting using LTE on off app. People were successful with phone calls and texting, but had difficulties with mms and data.
People did strange things to get data working, and it only worked for some people. I think it involved driving the phone in a car to get somewhere with no cell signal, then back home? Not sure, as I don't recall it very well.
Then people started typing in the APN for their gsm provider. This evening, just for fun I tried typing in the APN for T-Mobile into .10 ICS leak rezound, and it would not get saved. No error message. Verizon appears to have locked out the capability to add a non Verizon APN. So, yes, I think a gsm ROM is needed.
BTW, there must be plenty of rezound owners using GSM who can more confidently give you more concrete advise. They can tell you what they tried, what worked, what didn't, and what is the best approach. I think the answer is a GSM ROM, or paying high roaming charges to Verizon.
Alright ill just try and get a sim off someone on at&t and see what happens. But thanks a lot man I hope I get an answer from someone doing it. You were a lot of help ill let you know how it goes!!
Sent from my ADR6425LVW using xda app-developers app
I tried putting in a SIM and changing the radios and I got nothing /: I need to get this working
Sent from my ADR6425LVW using xda app-developers app
Global in VZ ICS
ajv00 said:
I tried putting in a SIM and changing the radios and I got nothing /: I need to get this working
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
I just received the official Verizon ICS in the last hour. I am poking around looking for the global feature, since it is THE promised reason I bought the phone. Offhand, I do not see the global feature anywhere . Network mode still only shows' LTE/CDMA' or 'CDMA only' as the choices, so it seems that 'global' is still not official from Verizon in the ICS as just shipped.
The LTE ON/OFF app seems to have a few more options than when I last looked, but I've no idea what's may have changed.
I put in a tmobile SIM card and changed the settings in the app to GSM and wcdma and it worked calling and texting! It didn't have data but if you go to mobile network settings and access point names I feel like you could add the apn and be golden using data and mms over gsm. I'm Hoping this is the truth but I don't have anything to test it with
Sent from my ADR6425LVW using xda app-developers app
I'm on the leak from three months ago, in Afghanistan. Popped in a sim card from a shop on base and it works with no problems. Calls only though no data. I'm using the extended battery. Had to use the lte on off app to put it in gsm.
Sent from my ADR6425LVW using XDA App
GSM switch gone in ICS OTA?
Looks like option to switch to GSM is gone. Dialing *#*#4636#*#* does nothing...
that option to show network modes when dailing *#*#4636#*#* is removed in latest RUUs and official OTA, but however you may flash any of ROMs available to get GSM
ajv00 said:
I put in a tmobile SIM card and changed the settings in the app to GSM and wcdma and it worked calling and texting! It didn't have data but if you go to mobile network settings and access point names I feel like you could add the apn and be golden using data and mms over gsm. I'm Hoping this is the truth but I don't have anything to test it with
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
So SMS worked with the ICS OTA, both send and receive? Last time I tried 2 months ago under Gingerbread, GSM calls were fine, but could only receive SMS text, could not sent texts, and never got data to work.
I've spent over 1/2 of the last 3 months overseas, so this is a big deal to me. Even if just the calls and SMS send/receive work, I will be pleased. VZ told me the global feature is not in this latest Verizon ICS OTA, but maybe the inner workings are there and they just haven't put in the frontend and any VZ profitmaking carrier lockouts?
I am off to South Africa next Friday. Sounds like I will have to get an MTN sim in ZA and try again when I get there. Maybe this ICS OTA will have some value to me afterall. I'll try to remember to post back here, whether it works or not. If it all works, however, I'm pretty sure the posting will only be redundant info, since my screams of giddiness would be heard around the world... afterall, I've been using an old unlocked GSM RAZR flip phone when I travel.
---------- Post added at 09:26 PM ---------- Previous post was at 09:11 PM ----------
postmortem. said:
Looks like option to switch to GSM is gone. Dialing *#*#4636#*#* does nothing...
Click to expand...
Click to collapse
The LTE ON OFF app still seems to allow access. However, until I get overseas I'm not sure how to tell if it is truly switching/working
I only tried receiving a text/: sorry I can't confirm sending. But if you flash a gsm Rom which I might everything works
Sent from my ADR6425LVW using xda app-developers app

[Q] Mobile Data Not Working - Galaxy S3

Hey,
I was playing around with a few Custom ROMS today, and my mobile data stopped working. The APN settings are correct. I have flashed multiple ROMS but no luck. Even stock ICS ROM. I think I have the wrong modem/baseband combination.
My phone show H+ or 3G icon, but as soon as I try to use the internet, it vanishes. Wifi works fine.
Any ideas?
Seems like incorrect apn.. but you already say it's correct..
Try to Flash the stock modem..
Sent from my GT-I9300 using xda app-developers app
prabhjots said:
Seems like incorrect apn.. but you already say it's correct..
Try to Flash the stock modem..
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Yes the APN is correct.
Could someone possibly tell me which firmware I should flash? I purchased my phone from Pakistan, but I'm not sure which region it is for. Will that make a difference?
Something happening with this phone. I had the same issue a few weeks later.
I tryed almost every modem available unsuccessful. Just my local carier can solve. I didn't known what they did, but solved until now.
Although your apn settings may be correct, they may need updating.
This sometimes happes in the uk.
Maybe if you tried deleting the apn settings out and then ringing your carrier network up, and asking them to sent your correct apn settings to your phone, maybe this could help.
Its not a dead cerainty but always got to be worth a shot mate
If you dont like the THANKS button then just click it to make it dissappear
this ****ing thing is also happning with my non rooted s3...
Sent from my GT-I9300 using xda app-developers app
Had the same issue with my GS3 (I9300) after switching from those Straight Talk Bastards to AT&T:
Whereas Straight Talk simply f*cked up b/c of a collapse of their data network, so I assume (with nobody at ST saying a word for 2 days, of course.. ), it turned out that AT&T actually had deleted my new account - by mistake - after just one week of 'happy browsing'.
A trip to the local AT&T store solved the mystery and got me up & running again.
Unfortunately, though, it took the AT&T folks a while to figure it out, as they are not used to unbranded/international/ unlocked phones wanting to join their US network. (Don't even try to solve this over the phone, if you have a choice).
Kudos to the AT&T staff, though, as they got the problem resolved eventually. It definitely helped a great deal that my phone had been working just fine on their network just a week ago, so I was able to stand my ground and insist that the problem was at their end.
One of the reps - apparently without a clue - tried to tell me all sorts of BS, e.g. that the I9300 would not work on AT&T; that some Samsung phones supposedly don't work with their network... bla bla blub blub...
Fortunately, I knew better and told him so. Otherwise, he may have successfully gotten rid of me; making me search for the problem someplace else (a.k.a. giving me the run-around or making me chase my tail, etc. :banghead: )
Thanks to xda (and the Internet), however, I had all the knowledge necessary to make sure they get it back to work. Now I'm browsing the web again with 7Mbps Down/3Mbps Up speeds, using AT&T's really fast HSPA+ network here in the Chicago Northern Suburbs (close to O'Hare)... Yay!
Good Luck with finding the problem with your data loss issue!! :thumbup:
P.S.: Let me know if you need my APN settings; just for comparison (.. in case you are in the US, too).
Cheers,
AA
Sent from my rooted GT-I9300 on Android 4.1.1 [Samsung XXDLI7 JB 'leak'] using xda app-developers app

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