Guys, don't forget to call customer service first before using the upgrade. You must renew your contract at customer service so you can get the credit. It will not affect your upgrade eligibility if they will renew your contract.
arvinsheet said:
Guys, don't forget to call customer service first before using the upgrade. You must renew your contract at customer service so you can get the credit. It will not affect your upgrade eligibility if they will renew your contract.
Click to expand...
Click to collapse
What credit?
Love the details
R.I.P hd2 hello Evo 3d
I got a $45 "Stay with us" credit to my account because I opted to sign a 2-year contract extension early (which does not mess with your upgrade eligibility)...I'm also selling my EVO back to Sprint for $150 credit so my 3D will cost me a whomping $5! Hahaha!
Credit for renewing your contract on top of the upgrade. A lot of sprint customers are not aware of this.
Lol
I think its for existing customers who upgrade... Depending on how close you where to the 2year date of original contract you will get a credit for staying with sprint
Could be wrong as I'm a new customer and never dealt with sprint personally
sent from anything but an iPhone
nate420 said:
Lol
I think its for existing customers who upgrade... Depending on how close you where to the 2year date of original contract you will get a credit for staying with sprint
Could be wrong as I'm a new customer and never dealt with sprint personally
sent from anything but an iPhone
Click to expand...
Click to collapse
You are absolutely correct...its for existing customers at the end or past their contract life...welcome to Sprint! You will have a good experience with them...the same can not be said as of just a few years ago!! Sprint has made some killer steps in changing their policies and culture to truly aiming for customer retention and satisfaction...
My upgrade date is 6/1/11, but my agreement (contract) doesn't expire till 9/24. Would this still work now?
which number do you have to call. and my contract ends 6/12 how much would i get if any $$$
kcodya said:
My upgrade date is 6/1/11, but my agreement (contract) doesn't expire till 9/24. Would this still work now?
Click to expand...
Click to collapse
That is perfect. You should give them a call now. I believe you will get $65 or $70 credit for renewing it now.
eduardmc said:
which number do you have to call. and my contract ends 6/12 how much would i get if any $$$
Click to expand...
Click to collapse
Just call (888) 211-4727 or dial *2 on your Sprint phone to reach customer care. You will also around $65 to $70.. $$$$$$$$$$$$$$
My contract will not be over for about another year and one month.. Can I still get this credit?
The credit will go to your bill? Or you have to purchase the phone online for the credit?
We need more info..
Sent from my SPH-D700 using XDA App
Ok... So theese are the steps?
Call custumer service and renew your contract, and you will get a credit for that....
It will not affect your upgrade, but were does the credit goes, to your bill or to your phone purchase?
Sent from my SPH-D700 using XDA App
You will get the credit off your bill. You can purchase the phone anywhere. But you have to renew the contract before you buy the phone ONLY at customer care.
knlmwq said:
My contract will not be over for about another year and one month.. Can I still get this credit?
Click to expand...
Click to collapse
This I'm not sure. It's worth a call though.
we did this all the time when I worked for sprint. It was usually a $50-70 bill credit per line that the customer was upgrading. Then on top of that you still can upgrade where ever you want as long as you extend the contract first through customer care. A lot of times if you have already done the upgrade and you call in saying you were told about the credit they will still give it to you but its not as seemless of a process as if you were to call in first.
Sent from my PC36100 using XDA Premium App
you get credit per account o per line. i have 3 lines in a family plan
eduardmc said:
you get credit per account o per line. i have 3 lines in a family plan
Click to expand...
Click to collapse
per line..
Ok. I have an Evo. I WANT the Evo 3D. Before they split Premier into two levels, I would have been eligible in August to upgrade. My contract ends I think 8/1/12, but I can upgrade 6/1/12. If I call and add another year to my contract (to make it 2013), you're saying they would credit me?
Related
I need to start hearing some possible options since it looks like next month will be the release date.
I joined Sprint last year when the Evo released.
What would you guys do if you wanted the EVO 3D?
Thanks
Did you check your upgrade eligibility on https://manage.sprintpcs.com/specialoffers/RebateWelcome.do
Like you, I joined sprint last year on the launch day of the EVO4G at the $69.99 plan. This site says I am eligible for a full upgrade for the phone on my account. Interestingly enough it says at the bottom this program ends June 4th.
Richard_Danger said:
Did you check your upgrade eligibility on https://manage.sprintpcs.com/specialoffers/RebateWelcome.do
Like you, I joined sprint last year on the launch day of the EVO4G at the $69.99 plan. This site says I am eligible for a full upgrade for the phone on my account. Interestingly enough it says at the bottom this program ends June 4th.
Click to expand...
Click to collapse
i have the same thing. I got the evo 4g at launch. up until april 1st the system said that I had a $150 credit avalible june 1st 2011. now it says I have a $75 credit june 1st and a full credit 4-1-12! All I did was call sprint telesales (they are the only ones that can do this) I very polity asked if I could have my upgrade back because I would like to get the evo 3D. they put me on hold, when they came back they said that I could get my upgrade back and that I needed to call on june first because that is when my account resets. She also said that she was making notes in my account to make this easy when I called back. i asked her to send me an email confirming this conversation. I got a email that had her specialist id# team name and date (dont think i need it but
I have had problem with sprint in the past)
So basically if you have a $75 credit right now you can call sprint telesales (888-253-1315) and ask for your $150 credit back. Mentioning the evo 3d may or may not help, but the rep did talk about the evo 3d for a second with me when I noted I wanted to get one.
Just got my upgrade back to $150..telesales didn't help me they routed my call to account services...all I did was act dumb about not knowing about the premier changes. I told him I had a full upgrade in March and all of a sudden my full upgrade was gone...so he went through all the details about the changes...and then reset my account thus giving me back my full upgrade oh yeah and made sure I got a email of the conversation
Sent from my HERO200 using XDA Premium App
guyver2077 said:
I need to start hearing some possible options since it looks like next month will be the release date.
I joined Sprint last year when the Evo released.
What would you guys do if you wanted the EVO 3D?
Thanks
Click to expand...
Click to collapse
If I wanted it? I do. It will release next month. I will be absolutely flabbergasted if it doesn't come out on June 3rd (also my birthday). That would be a deviation from their tradition of releasing phones on fridays, big-deal phones on the first friday of june and also neglect to honor the Evo4G's anniversary(ish)...
The Evo really was a big deal for Sprint, just as the Evo3D is....does anyone remember Sprint's phone selection prior to the Evo4G? Quirky at best for dumbphones, random (crap) at best for smartphones....the hero or the moment or a BB....ick....and the hero--while a great phone--was a fluke.
So what am I doing? I will be trading in my Evo4G for $180 at Radioshack, I called Sprint and got my upgrade turned back into full (from $75) and I reserved a phone at Radioshack...so I will most likely be walking into Radioshack at 5am on June 3rd and likely walking out at 5:30am on with $25 in my left hand and the best smartphone to date in my right hand--as I was told (when I posed this exact question) by the RS sales rep who agreed, whose manager agreed and whose district manager agreed that they would all be shocked if it didn't come out on June 3rd....none of us know better, it just fits a pattern...and for the Evo a new tradition.
That's what I'd do.
if ur like me, i need an upgrade every yr
all u have to do is stick with a plan tht is $89.99 and up to become a gold member and receive a yrly upgrade. Next yr the Evo 3D will be a dinosaur and so I rather be a gold member than have to upgrade evey 2 yrs. I lost my upgrade in feb with the new changes but got it back cuz they made a mistake and put me as a silver member. I've been on the everything plan for months and tht qualifies me to be a gold member. i since changed my plan to the everything data 900 $89.99...if i go any less than tht then i'll be a silver member again! no waaaay!
before the evo phone came out, The touch pro 2 was a great phone but wasnt an android phone but the screen was big.
vabronxboogie said:
all u have to do is stick with a plan tht is $89.99 and up to become a gold member and receive a yrly upgrade. Next yr the Evo 3D will be a dinosaur and so I rather be a gold member than have to upgrade evey 2 yrs. I lost my upgrade in feb with the new changes but got it back cuz they made a mistake and put me as a silver member. I've been on the everything plan for months and tht qualifies me to be a gold member. i since changed my plan to the everything data 900 $89.99...if i go any less than tht then i'll be a silver member again! no waaaay!
Click to expand...
Click to collapse
If you plan on upgrading every year then it should pay to go with the higher plan as it should run less then purchasing a new phone at full retail once a year.
Luckily I have been with Sprint over 10 years so I qualify for gold otherwise I would never be able to convince my wife to spend more money on our cell phone bill.
Being able to deal with Sprint for over 10 years, I totally feel like I deserve the yearly upgrade! I have been on the phone for countless number of hours over the years with some of the worst customer service on the planet and had some of the most stressful phone calls with them.
As a long time customer, I must say they customer service has improved more then words can describe from where it was back in the day......
I'm new to Sprint.. Got the original EVO on launch and was wondering, what if I canceled my account, pay the ETF, and open another account?
You guys are having a lot of luck resetting your credit to $150. I spoke to supervisors and a whole slew of reps without any luck.
I'm am going to do this:
th3b055 said:
I'm new to Sprint.. Got the original EVO on launch and was wondering, what if I canceled my account, pay the ETF, and open another account?
Click to expand...
Click to collapse
Etf is only $120, I'll open a new acct, switch numbers, then cancel the old one and sell my evo 4g. In the end, it might turn out to be a free phone.
awakener said:
You guys are having a lot of luck resetting your credit to $150. I spoke to supervisors and a whole slew of reps without any luck.
I'm am going to do this:
Etf is only $120, I'll open a new acct, switch numbers, then cancel the old one and sell my evo 4g. In the end, it might turn out to be a free phone.
Click to expand...
Click to collapse
A simpler thing to do would just add a new line then cancel the old one. Why go through to trouble of opening a whole new account.
Wouldn't it be much easier/cheaper to sell our Evos on Ebay for around $250 then buy the Evo 3D from Sprint for $425 (Assuming the Evo 3D is $500 minus the $75 rebate)? This all varies depending on the price of the Evo 3D and how much you can sell your Evo in Ebay.
[email protected] said:
If you plan on upgrading every year then it should pay to go with the higher plan as it should run less then purchasing a new phone at full retail once a year.
Luckily I have been with Sprint over 10 years so I qualify for gold otherwise I would never be able to convince my wife to spend more money on our cell phone bill.
Being able to deal with Sprint for over 10 years, I totally feel like I deserve the yearly upgrade! I have been on the phone for countless number of hours over the years with some of the worst customer service on the planet and had some of the most stressful phone calls with them.
As a long time customer, I must say they customer service has improved more then words can describe from where it was back in the day......
Click to expand...
Click to collapse
I totally agree.
I've been with them for 9 1/2 years, Oct 15 is my 10yr anniversary. I contacted [email protected] and they're supposed to be calling me back Monday. I'm going to see if they can change my upgrade back to 6/1 which is what it was before the premier policy change.
[email protected] said:
A simpler thing to do would just add a new line then cancel the old one. Why go through to trouble of opening a whole new account.
Click to expand...
Click to collapse
What do you get for adding a new line?
Sent from my PC36100 using XDA App
ITT: People lie, cheat, and steal.
Richard_Danger said:
Did you check your upgrade eligibility on https://manage.sprintpcs.com/specialoffers/RebateWelcome.do
Like you, I joined sprint last year on the launch day of the EVO4G at the $69.99 plan. This site says I am eligible for a full upgrade for the phone on my account. Interestingly enough it says at the bottom this program ends June 4th.
Click to expand...
Click to collapse
Just checked that page and same thing.
It says June 1st $75 and 4/1/12 $150.
I am a little confused though. I am one year into my 2 year commitment. If i were to use this "upgrade" from Sprint, Would I be adding 2 years making it a 3 year commitment.
Not sure I want to to commit that long. Any idea what the outright price of the phone will be? Noticed you could also trade in my Evo for $150 account credit.
guyver2077 said:
Just checked that page and same thing.
It says June 1st $75 and 4/1/12 $150.
I am a little confused though. I am one year into my 2 year commitment. If i were to use this "upgrade" from Sprint, Would I be adding 2 years making it a 3 year commitment.
Not sure I want to to commit that long. Any idea what the outright price of the phone will be? Noticed you could also trade in my Evo for $150 account credit.
Click to expand...
Click to collapse
The upgrade pricing is for signing a new 2yr contract which takes the place of your current contract so you would be on a new 2yr contract, not 3yr.
They have a bunch of different options when signing a new contract like if are premier silver and only a year into your contract you can sign a new 1yr and get $25 off a new phone, or a new 2 yr and get $75 off a new phone (which you will be eligible for on 6/1). After your contract expires (4/1/2012) and you are eligible for a full upgrade you can get $75 off with a new 1yr and $150 off with a new 2yr contract.
The problem is that new phones have discounts and rebates which you're only eligible for with a full upgrade. As with the EVO the phone was $550 I believe w/ $100 mail-in-rebate, $150 upgrade, and it's $200 purchase price that comes to $450. The other $100 was an instant rebate that sprint gives you and I'm almost positive that you only get that rebate with the full upgrade price. I'm even pretty sure you're not eligible for the mail-in-rebate so the difference between the 1yr and 2yr upgrades is really about $275 rather than just the difference between $75 and $150. Someone correct me if I am wrong but I'm pretty sure that's how it works.
awakener said:
What do you get for adding a new line?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
You would get the EVO 3d for the discounted price on the new line.
Now what can I do I have had the Evo since October and my upgrade was supposed to be this year but got it anyways the whole first month I exchanged it, all different problems. 3 times and now I have a white Evo with the same dust problems and light leak and a few dings on the top right any suggestions?
Sprint is starting to piss me off, they're trying to screw me out of my yearly upgrade and talking to customer service is a complete waste of time. Now I'm trying to post a question to sprints message board and this is the second night in a row it has gone down for maintenance at the very moment I try to post my question.... and now it's back up five minutes later.
Google 'customer service hall of shame' and you'll see Sprint's been number one for three or four years now.
/end rant
just had to get that off my chest
Not sure how I can get one... I've been with Sprint less than a year, I believe my wife and I got our EVOs in September... I'm Silver Premier automatically through my employer. Is there any way for me to get a discounted EVO 3D or am I looking at $599?
Thanks in advance for any help or advice.
You can trade your EVO in to Sprint or Target and get $150 off ($449)
Or i have 1 on Marketplace on here for $450 which ill have in hand tomorrow ordered 4 keeping 3 selling 1.
sell ur evos on CL, use that to knock off some of the retail price, may save about 50%+
fldash said:
Not sure how I can get one... I've been with Sprint less than a year, I believe my wife and I got our EVOs in September... I'm Silver Premier automatically through my employer. Is there any way for me to get a discounted EVO 3D or am I looking at $599?
Thanks in advance for any help or advice.
Click to expand...
Click to collapse
I've been with Sprint since September and I'm getting mine on Friday for the discounted price. I called the retention line (posted in another thread) and asked them to do a manual override on my upgrade.
I also received a $70 credit on my account for renewing my contract.
You can find the number and more by clicking here.
YoungSinema said:
I've been with Sprint since September and I'm getting mine on Friday for the discounted price. I called the retention line (posted in another thread) and asked them to do a manual override on my upgrade.
I also received a $70 credit on my account for renewing my contract.
You can find the number and more by clicking here.
Click to expand...
Click to collapse
Is it the number in the first post of that thread? Thank you very much, I will try...
Just add a line. Its $20 but thnk about it like financing a phone
El Kido said:
Just add a line. Its $20 but thnk about it like financing a phone
Click to expand...
Click to collapse
20 bucks over 24 months is $480 bucks, plus $199 = 680 Don't be silly. You may not even be able to transfer your phone number.
fldash said:
Is it the number in the first post of that thread? Thank you very much, I will try...
Click to expand...
Click to collapse
+1 to this method. I called 877-775-4886 (Account Services I think) and I just asked them to reset my eligibility. There was no hold time, the CSR was very friendly, and the end result is 30 minutes later I was eligible for the 2 year upgrade promo. I was already over the 1 year upgrade eligibility, but I have seen others post that they will reset your upgrade even before the first year, so it's worth a shot. Just call them and politely ask them to reset your upgrade eligibility so you can get the Evo 3D for $199. Also mention that you want to sign a new 2 year contract extension (you are going to have to do it anyways if you buy with an upgrade promo).
fldash said:
Is it the number in the first post of that thread? Thank you very much, I will try...
Click to expand...
Click to collapse
Yup, the 1-877 number!
Not bein silly. And yes you can transfer your line. Some people do it some dont. To be honest, more people do it than dont
Sent from my PG86100 using Tapatalk
Well, I failed... She said if I was at least a year into my contract... I could have maybe gotten something, but because I'm not a year into my contract until August that there wasn't much she could do... Very, very nice though...
Oh well...
We have 2 EVOs since August and wanted to upgrade to 1 EVO 3D...
She spoke to supervisor as well, and at the end even offered to let me speak to the supervisor but I just gave up...
BTW: I am Premier Silver due to the association of Sprint with my work...
I just got my upgrade reset..........I was 9 days away from a year upgrade 75.00.
Sprint gave me the full upgrade. 199.00 evo3d here i come
Congrats... I'm sure if I was 9 days, I would have had a chance, but 2 months was a no-go at least according to the rep I talked to and her supervisor...
Well I got my 3D in June 2011, called to cancel my account to go to verizon due to sprints **** speed and crap signal inside buildings.
I call to cancel and they want 180$ and said my contract ands next year?
WTF? I signed a 2yr contract. im confused as f^@#
Also, anyone know any tips on waiving the fee?
I am confused, you signed a contract knowing that if you cancel the contract there is a early termination fee.... And you are mad?
No I'm actually shocked .. I'm suppose to be in a 2 yr contract.I signed in June and they told me my contract ends next year when I called to cancel ..
Also they said the etf was only 180 but on the website its like 400 strange..
It's pro-rated by how many months you have left. Why are you shocked? Your under contract, you want out, you pay.
Sent from my PG86100 using Tapatalk
I don't think y'all understand.. he's shocked because he only has to pay 180$.. am I correct? If not ignore this post lol
Sent from my Nexus One using XDA App
navykid0211 said:
I don't think y'all understand.. he's shocked because he only has to pay 180$.. am I correct? If not ignore this post lol
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
This.....
I suck at typing on my evo
Flash the Verizon prl turn on WiFi feather and download gigabytes they will waive that etf
twiztidninja said:
Flash the Verizon prl turn on WiFi feather and download gigabytes they will waive that etf
Click to expand...
Click to collapse
I heard about this..
Does it work and is it safe?
I'm doing it right now only thing to remember is that any calls u make use minutes even night and mobile to mobile but if u don't use a lot of minutes u will be fine
They are terminating end of contact dates if you complain about their capturing of encrypted data. Simply ask for proof for your compliance manager. They would not give me new phones, but canceled all my contracts, which was the next best thing. The downside is you will lose your phone numbers if you do it for upgrades.
You'll shoot your eye out (in 3D)
People are so ready to stab you that it's made them a little retarded.
Rob... What are you talking about?
You'll shoot your eye out (in 3D)
babyschmoof said:
They are terminating end of contact dates if you complain about their capturing of encrypted data. Simply ask for proof for your compliance manager. They would not give me new phones, but canceled all my contracts, which was the next best thing. The downside is you will lose your phone numbers if you do it for upgrades.
You'll shoot your eye out (in 3D)
Click to expand...
Click to collapse
say what
Let's try this again. If you ask for proof that carrier iq is not capturing encrypted data or you want the etf removed from all phones. Sprint will remove etf so you can get a new phone on a new line.
So you can get any new phone if you want, but you are setting up a new contract with new number.
It's also your way out if you are unhappy with Sprint. You just have to be nice to the representative.
You'll shoot your eye out (in 3D)
Mastajeff said:
No I'm actually shocked .. I'm suppose to be in a 2 yr contract.I signed in June and they told me my contract ends next year when I called to cancel ..
Also they said the etf was only 180 but on the website its like 400 strange..
Click to expand...
Click to collapse
ETF recently increased to $350 so if you started in June your ETF was at $200.
Sent from my Xoom using XDA App
babyschmoof said:
Let's try this again. If you ask for proof that carrier iq is not capturing encrypted data or you want the etf removed from all phones. Sprint will remove etf so you can get a new phone on a new line.
So you can get any new phone if you want, but you are setting up a new contract with new number.
It's also your way out if you are unhappy with Sprint. You just have to be nice to the representative.
You'll shoot your eye out (in 3D)
Click to expand...
Click to collapse
You can port your tns to google voice and then back again if you don't want to lose your telephone numbers.
Your ETF actually starts to go down after 5 months into your service. Because you have a $200 ETF, it would go down $10 each month and stops at $50.
Mastajeff said:
No I'm actually shocked .. I'm suppose to be in a 2 yr contract.I signed in June and they told me my contract ends next year when I called to cancel ..
Also they said the etf was only 180 but on the website its like 400 strange..
Click to expand...
Click to collapse
Ah OK, my bad. With all the the complaints about Sprint...I thought this was another one. Sorry.
I read a rumor that the $36 activation fee can be waved if you provide Sprint with your AAA card. Anyone done this?
does anyone know of any other way to avoid this "tax"?
I just pre-ordered the EVO LTE and will supposedly be charged the fee upon activation. Do I need to go into a Sprint store and show them my AAA card? Can I do this over the phone? Does it even work?
Thanks.
Idk about AAA. But I am going to try to get the fee waived upon activation by saying I stuck with my sprint order even though I could have got it cheaper through wirefly.
We will see.
Sent from my PC36100 using Tapatalk 2
My fee is waived
leebo said:
I read a rumor that the $36 activation fee can be waved if you provide Sprint with your AAA card. Anyone done this?
does anyone know of any other way to avoid this "tax"?
I just pre-ordered the EVO LTE and will supposedly be charged the fee upon activation. Do I need to go into a Sprint store and show them my AAA card? Can I do this over the phone? Does it even work?
Thanks.
Click to expand...
Click to collapse
I was told my fee is waived due to the plan I'm on.
I'm on sero Premium 450/min w/unlimted data & txt
I ordered a different phone for my daughter earlier this week. I just asked the representative to waive the activation fee and she did. I'll verify this when my next statement comes in.
tgrgrd00 said:
Idk about AAA. But I am going to try to get the fee waived upon activation by saying I stuck with my sprint order even though I could have got it cheaper through wirefly.
We will see.
Sent from my PC36100 using Tapatalk 2
Click to expand...
Click to collapse
That would be nice. Let us know if you have success with that route.
Is there a way to cancel the pre-order with Sprint? Or am I SOL on the Wirefly and BB deals?
pdappcgeek said:
I was told my fee is waived due to the plan I'm on.
I'm on sero Premium 450/min w/unlimted data & txt
Click to expand...
Click to collapse
Did you have to convince them?
I'm going to be upgrading to the same plan but was out of luck when trying to get the fee waived. Even mentioned how SERO members are forced to upgrade through sprint when wirefly and Best Buy are offering much better promotions on the same product..
Maybe another representative will yield better results.
sinfiery said:
Did you have to convince them?
I'm going to be upgrading to the same plan but was out of luck when trying to get the fee waived. Even mentioned how SERO members are forced to upgrade through sprint when wirefly and Best Buy are offering much better promotions on the same product..
Maybe another representative will yield better results.
Click to expand...
Click to collapse
No. She said "let me look at your account and see if there will be an activation fee....... no I see the activation fee is waived with your plan"
Sent from my SPH-D700 using Tapatalk
pdappcgeek said:
No. She said "let me look at your account and see if there will be an activation fee....... no I see the activation fee is waived with your plan"
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
I'll have to try this when my phone comes in and I activate it.
Thanks
Just and FYI since I said I would report back. I called Sprint and I asked about my activation fee and he initially said that I would have to pay it. I explained that I ordered through sprint even though I could have gotten the phone much cheaper through a 3rd party and I would appreciate it if they would wave the fee to help offset the cost difference. He put me on hold for 1 minute came back and said the activation fee has been waved.
Maybe this route can help some who ordered through Sprint.
To clarify about the AAA activation fee waiving:
You MUST have the AAA discount as your account's discount in order to use this. In other words, if you have an employer discount you use to get 15% off your bill every month, then THAT discount plan must include the fee waiver to get the waiver. You couldn't just flash your AAA card and get it.
So, if you have the AAA as your discount, you will receive 10% monthly off your bill, and waived activation fees. But you cannot mix and match, sadly. I talked to Sprint about this yesterday. Kind of disappointed... I don't want to pay $36 for no reason.
tgrgrd00 said:
Just and FYI since I said I would report back. I called Sprint and I asked about my activation fee and he initially said that I would have to pay it. I explained that I ordered through sprint even though I could have gotten the phone much cheaper through a 3rd party and I would appreciate it if they would wave the fee to help offset the cost difference. He put me on hold for 1 minute came back and said the activation fee has been waved.
Maybe this route can help some who ordered through Sprint.
Click to expand...
Click to collapse
Guess I need to try this route as well. Knowing my luck, I'll get a 'no' person.
It wont hurt to ask when you call to activate it. The worst that could happen is they tell you no and charge you. The best is they wave the fee. I went with 119.00 on wirefly so I can't use the " went with Sprint" argument. Lets keep our fingers crossed.
PsiPhiDan said:
To clarify about the AAA activation fee waiving:
You MUST have the AAA discount as your account's discount in order to use this. In other words, if you have an employer discount you use to get 15% off your bill every month, then THAT discount plan must include the fee waiver to get the waiver. You couldn't just flash your AAA card and get it.
So, if you have the AAA as your discount, you will receive 10% monthly off your bill, and waived activation fees. But you cannot mix and match, sadly. I talked to Sprint about this yesterday. Kind of disappointed... I don't want to pay $36 for no reason.
Click to expand...
Click to collapse
oh well
we shall see if my txt chat skills are up to this challenge once this "ESN storage fee" hits my bill.
If I lose I may ask them to explain how activating my phone costs them money, seems like they ESN goes into the system then blam that is all, once the ESN is in the system I can deactvate and active a month later without a fee, just curious if they have a legitimate reason for the fee,
Sent from my Synergized Aggressive Lionfish Evo using the XDA app
purock said:
Guess I need to try this route as well. Knowing my luck, I'll get a 'no' person.
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If you get a "no" person just hang up and call back. Someone will do it for sure. I got it on first try so you will get it.
Sent from my PC36100 using Tapatalk 2
Would this work?
What if a person with a sero plan (gets free activation) activates your phone on their line, then takes it off.
Now that you're phone's ESN is in their system, you'd be able to switch back to your own phone at no charge (avoiding the activation fee)
You could also call top tier CS. I called the regular CS line earlier today and was denied even after telling them I would just cancel and go to Best Buy he brought a manager on the manager said "we can't waive it so I suggest purchasing it at Best Buy"(Wow really). Called Top Tier CS and with no hassle the lady said she will waive the activation fee and follow up next week to make sure it wasn't added and if I have issues to call back and reference call today.
The number is: 1-866-727-0665
Just ask for account services once they answer
hshshawn said:
You could also call top tier CS. I called the regular CS line earlier today and was denied even after telling them I would just cancel and go to Best Buy he brought a manager on the manager said "we can't waive it so I suggest purchasing it at Best Buy"(Wow really). Called Top Tier CS and with no hassle the lady said she will waive the activation fee and follow up next week to make sure it wasn't added and if I have issues to call back and reference call today.
The number is: 1-866-727-0665
Just ask for account services once they answer
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Click to collapse
Thanks for the posting. I too called customer service and got the nope-nope-nope line. I don't understand how Amazon can get the activation waived, yet the person at Sprint today told me it is impossible. Every upgrade requries the $36 fee. I got a tough cookie on my first try.
I never have good luck. Should have waited for Amazon to list the phone. What happened to the days where everybody had the same price on launch day (maybe a $10 difference).
purock said:
Thanks for the posting. I too called customer service and got the nope-nope-nope line. I don't understand how Amazon can get the activation waived, yet the person at Sprint today told me it is impossible. Every upgrade requries the $36 fee. I got a tough cookie on my first try.
I never have good luck. Should have waited for Amazon to list the phone. What happened to the days where everybody had the same price on launch day (maybe a $10 difference).
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Amazon looks like the same link to "free activation" as Wirefly and others...it appears to only be good on NEW LINE activations. Anybody confirm this is not the case? That would certainly be another argument to make with S after I get the phone. I have BofA corp rate....and I have usually gotten the activation removed (5 lines...over 15 years with Sprint)....but not on the Evo3D's. Grr.
leebo said:
I read a rumor that the $36 activation fee can be waved if you provide Sprint with your AAA card. Anyone done this?
does anyone know of any other way to avoid this "tax"?
I just pre-ordered the EVO LTE and will supposedly be charged the fee upon activation. Do I need to go into a Sprint store and show them my AAA card? Can I do this over the phone? Does it even work?
Thanks.
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To answer your question the AAA membership will NOT waive upgrade fees, but It will waive the Activation fees. Meaning, if you are signing up with Sprint AAA will waive the fee but if you are a current Sprint customer, upgrading to a new device, unfortunately it will not waive the fee. That said, the AAA discount must be active on the account prior to you coming into the store for an upgrade or AT the time of purchase when signing up with Sprint. It will also save you 10% a month and like someone else has previously stated, you cannot mix discount so if you already have a discount the AAA will not apply.
For some slightly better news, if you go with the Credit Union membership discount, that WILL waive ALL fees, activation AND upgrade fees. It will also save you 10% a month. You just need to be a part of ANY credit union, BECU, Alaksa ect...
sjcdal said:
Amazon looks like the same link to "free activation" as Wirefly and others...it appears to only be good on NEW LINE activations. Anybody confirm this is not the case? That would certainly be another argument to make with S after I get the phone. I have BofA corp rate....and I have usually gotten the activation removed (5 lines...over 15 years with Sprint)....but not on the Evo3D's. Grr.
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You are correct. If you are upgrading an existing line on Amazon you will still be charged the $36.00.
I know this because I called Sprint today. Tried to get them to waive activation fee, they would not again, but I was able to get them to cancel my preorder. So I ordered from Amazon instead (always been a fan w/ no hassle). Still saving $64.00 ($50 on phone & $16 on tax).
So I've been with Sprint for years. Currently have a unlimited data family plan with 2 lines and like 1000 or 1500 minutes and also get a 25% discount as my girlfriend who has the other line used to work at a company that gave us the discount.
I upgraded my EVO 4G to an EVO LTE 2 years ago at Best Buy and had no problem keeping my same plan with the discount by signing a new 2 year contract.
Question is will I be able to do the same if I upgrade through Best Buy or maybe another place? I don't want to be transferred to their new plans, lose my discount, or pay monthly for a new phone. Would rather pay the $200 or whatever upfront. Please provide me with as many details regarding this as possibe and thanks in advance.
Sent from my EVO using xda app-developers app
Starzboy77 said:
So I've been with Sprint for years. Currently have a unlimited data family plan with 2 lines and like 1000 or 1500 minutes and also get a 25% discount as my girlfriend who has the other line used to work at a company that gave us the discount.
I upgraded my EVO 4G to an EVO LTE 2 years ago at Best Buy and had no problem keeping my same plan with the discount by signing a new 2 year contract.
Question is will I be able to do the same if I upgrade through Best Buy or maybe another place? I don't want to be transferred to their new plans, lose my discount, or pay monthly for a new phone. Would rather pay the $200 or whatever upfront. Please provide me with as many details regarding this as possibe and thanks in advance.
Sent from my EVO using xda app-developers app
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you can keep your same plans, however they will do a check to see if you are still eligible for the employer discount. They will request to send an email to the @domain.com of the place she worked, and then click on the link in the email sent, to re-verify for the discount. If she has a friend still working at the company she have the email sent to them, they can forward it to her and she can simply click on the link. There is no other association or follow up to verify for the discount. I have not worked for MSFT for years but still get my discount because I have a few friends with @Microsoft.com email addresses that I can have sprint send the work discount email confirmation to. They may talk up new plans to you, but you can politely refuse and tell them you want to stick with the same plan.
Thank you for the reply. She worked at a daycare and never had an email account so not sure how we can do that but do I have to go through Best Buy or could I go somewhere else? Even a Sprint store to keep my current plan and pay for the new phone upfront after the discount?
Sent from my EVO using xda app-developers app
Starzboy77 said:
Thank you for the reply. She worked at a daycare and never had an email account so not sure how we can do that but do I have to go through Best Buy or could I go somewhere else? Even a Sprint store to keep my current plan and pay for the new phone upfront after the discount?
Sent from my EVO using xda app-developers app
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in that case, they might need a form filled out or something - I was assuming a larger corporation, my bad.
you should be able to go anywhere - sprint store, best buy, amazon.com, etc. but you may need to talk to a real person to do the keep the same plan. I have never purchased a phone online from a place like wirefly or amazon yet. Perhaps someone else could chime in on how that works.
tommy_riley said:
in that case, they might need a form filled out or something - I was assuming a larger corporation, my bad.
you should be able to go anywhere - sprint store, best buy, amazon.com, etc. but you may need to talk to a real person to do the keep the same plan. I have never purchased a phone online from a place like wirefly or amazon yet. Perhaps someone else could chime in on how that works.
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I purchased my upgrade from Amazon and was never pressured to change my plan. I could have kept it if I wanted to. I did change to the new "my way" plan however because for my two lines, it was $20 cheaper than my old unlimited data plan which was similar to the OP's.
Sent from my EVO using XDA Premium 4 mobile app
@op I've been leaning on sprint and tmo the last few days, asking questions, as I'm thinking of finally switching to tmo. That said, if you go to a sprint store , they have the pay monthly plans they're being pushed to sell by corporate. I, too, would prefer to pay a few hundred up front and be done with it....screw increasing my monthly expenses. If you buy online, you don't pay monthly and you keep your plan. Rep told me that even if igo to best buy or target or something, they still have the normal upgrade with contract and without changing plans. They have N5 and HTC One each for only 100, no monthly payment and no plan change.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
Sprint Discount Program
You can always go to this address and see you are available for a discount either through your own employer or your girlfriend's current employer.
http://mysprint.sprint.com/verify/?ECID=vanity:verify
Sprint offers a lot of discounts to a lot of companies, especially entities like public universities or state employees.
If you just want to see if your company or some association gets a discount, go here:
http://now.sprint.com/save/?ECID=vanity:save
SimianJones said:
You can always go to this address and see you are available for a discount either through your own employer or your girlfriend's current employer.
http://mysprint.sprint.com/verify/?ECID=vanity:verify
Sprint offers a lot of discounts to a lot of companies, especially entities like public universities or state employees.
If you just want to see if your company or some association gets a discount, go here:
http://now.sprint.com/save/?ECID=vanity:save
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Click to collapse
The only issue with the discount is that if they approve it, part of the clause is another two year contract...as well as that with the new Framily Plan styled contract, the discount is only applied to the data costs of the phone, not the entire plan cost. *smh about that*
So with say a 20% discount and it only being applied to an unlimited plan, you'd save maybe $4-6 a month.
Yeah, but the OP was talking about upgrading and maintaining his current plan, not switching to Framily.
Framily plans may be marginally less expensive than a Family Share plan, but they don't subsidize the cost of upgrade hardware. For about the same cost of a Framily plan over 2 years you can have the standard family plan, discounts net about $20 off instead of 5, and phone upgrades are subsidized. I think he's on the right track.
MFOsaka said:
The only issue with the discount is that if they approve it, part of the clause is another two year contract...as well as that with the new Framily Plan styled contract, the discount is only applied to the data costs of the phone, not the entire plan cost. *smh about that*
So with say a 20% discount and it only being applied to an unlimited plan, you'd save maybe $4-6 a month.
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Click to collapse