Atrix wifi switches off - Atrix 4G Q&A, Help & Troubleshooting

Ever since I've had my Atrix, the wifi randomly switches off. My question is: should I exchange my Atrix, or is there a way to fix this?
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I am on the ATT network with no modifications done to my Atrix.
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Have you got any power saving stuff enabled?
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Unless it was enabled by default; no.
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I think the Atrix's WiFi radio is just weak. My mom's iPhone gets 3 bars of WiFi across the house from my router, but my Atrix drops to two bars if I just go into the next room. My Atrix struggles to hold one bar across the house. It sucks, but then again, I am using the crappy router that comes with U-Verse.

I exchanged some PMs with a moto dev about this a few weeks ago. I have a weak wifi signal at work and it will drop if I start using marketplace or facebook extensively. Part of his/her PM:
The "bars" shown by the UI have pretty big margin of error but RSSI reading less then -80 pretty much puts link at the lowest end of the budget. Also that does not account for interference really because Wifi is simple technology. So if you are at -80 at a workplace that has tons of 2.4 RF you will have disconnects and many retransmissions. This is why using of the market place probably triggers something in IC because you have lots of data and error counters go up a lot.
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If you're talking about a weak signal, there is nothing to do for that unless you increase your router's transmit power. If it drops, then go to wifi settings > menu capacitive button > wifi sleep policy > never.

I changed the wifi sleep policy and it still switches off randomly. The wifi will still switch off randomly even if I'm sitting right next to my wifi source.
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Bump?
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What battery settings are you using? Is it power saver? Set it to performance, if so.

Yeah the wifi still dies
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For the sake of testing, try disabling all security to see if the wifi connection is ok or not while sitting next to your wireless router. Also, could you let us know what kind of wireless router you are using (make and model#), and the type of securtiy you aare using, e.g. WEP/WPA/WPA2&TKIP, etc?

I have tried on 3 different modems, the current one I'm using is a wireless router WGR614 V9 with wpa security, I tried switching it off and I still had the same problem. The other 2 where in encrypted and still disconnected me. I also have the problem at ATT hotspots.
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that's not good. If you're up for it, reflash with stock and try wifi with nothing installed. If you still get the disconnects then get a replacement.

What does reflashing to stock entail? Is it as easy as ODIN?
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download from moto here. I haven't done it, but it looks more safe/less painful than an SBF flash.

I'm already at the latest version, through all the updates I've always had the same problem. I'm not seeing a stock firmware download.
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Related

WiFi acting up

Ever since I bought the evo3d I have had issues with WiFi staying connected at home(haven't tested other networks). While I'm on my WiFi network browsing the internet and threads my WiFi icon will disappear and I lose connectivity. 3g will kick on for about 30 seconds then WiFi will pop back up and connect. It tends to happen every 5 to 10 minutes. No other device, including my og EVO, has this problem. Ideas? Troubleshooting? Replace phone?
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I had this issue with WiFi after original EVO got gingerbread. Change the channel on your router, I had to call Verizon, but been good since
Try turning off always on mobile data and mobile data when your on wifi. If you have automatic sync on I'd recommend turning it off as well when your on wifi. A quick way to achieve this is to use the htc data widget.
Locked & Loaded
"" Shooter on Deck""
You can try going to wifi settings, then hitting menu and advanced to turn on wifi performance mode. And you can change wifi sleep mode as well (one of the settings is fifteen minutes, so who knows)
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I'll give these a shot and see what happens. Thanks guys
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Well none of those settings helped but I have been on a different router for a little bit now and don't have any problems. So it must be a setting within my main router... Time to mess around with that yippy :/
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cctaylor410 said:
Well none of those settings helped but I have been on a different router for a little bit now and don't have any problems. So it must be a setting within my main router... Time to mess around with that yippy :/
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Like I said, just change the channel.
Ya ill give that a shot. Thanks
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[Q] Wifi connectivity issues

I got my GS2 not too long ago, and from the start, it's had issues connecting to my house router. I've tried the wifi elsewhere, and it works just fine.
I have about 7-8 other devices that connect to my router in my house, and they all work. Why doesn't my GS2 work? It's still on stock rom.
I have Verizon FIOS and the plain router they give you, if that matters. Looking for answers before the 30 day window if possible.
Have you tried restarting your router?
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Or check for a firmware update for your router.
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Is your router a D-Link? The SGS2 hates D-Link's. It has a fondness for Netgear's.
ironmanapa said:
Or check for a firmware update for your router.
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Will that really help? Everything else works fine.
kletiz said:
Have you tried restarting your router?
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I'll do it now since it sounds simple enough.
BarryH_GEG said:
Is your router a D-Link? The SGS2 hates D-Link's. It has a fondness for Netgear's.
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It's an Actiontec. Never heard of that brand.
Is there anything else I can do or check to figure out this problem?
Nvm. I restarted the modem, forgot the connection, then reconnected it. It worked, though it's kind of a weak signal. Thanks given to those who posted.
not the first time I've read that people were having weak wifi signals on their SGS2. I have yet to experience this myself so I'm guessing its incompatible with some routers. I have a verizon fios router and it works great.
I've noticed weaker signals on my S II compared to my captivate and my wife's Atrix. Nothing huge.
That's off a westell 327 dsl router.
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I've had no problem connected to secured wifi, but whenever an open wifi is available and I get the notification, when I try to click on it, I just get a Settings crash / force close notification. If I try to manually go into settings and into wifi, it does the same thing. Phone is unrooted - anyone else having this issue?
wifi fix? not for me
I found somewhere online that you can punch *#*#526#*#* into your GSII, and it fixes wifi problems. When I do this, it does begin a driver download, but it never seems to finish. I'm still having the force close issue when trying to open settings to connect to some open wifi sources.

unreliable tethering

my tethering seems very unreliable. im using the latest wifi tether apk but thats irelevant as i have used many versions but the problems persist. allow me to explain, im in no way new to android nor tethering. i have followed all the steps to get 4g tethering speeds ( toggle data off, disable 4g re enable and so on) the thing is i cant get a stable connection from my laptop or my xoom for more than 20 mins. the connection either goes idle or the phone just restarts or i simply get disconnected from it. im just wondering whether it' s just me or whether this a common problem among photon users. many thanks and great forum.
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I believe the 4G on your phone becomes idle. Just a guess.
I have heard this happens to other Photon users as well. Not sure what the cause of it is or the fix. I'm going to try some things out when I get time and see what mine does. I've never tried to tether for that long of time before. Will post back if I find out anything new.
**I can only test 3G. No 4G in my area.
Are you rooted or using a rom?
**Ignore this (my) post...had something but changed my mind***
thanks. yes rooted & stock
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i can torrent nd get bout 10+ mbps download running through tether for 3 hours no problem. could even get on gears of war on my xbox while tethering no lag no problem
favorite tethering app- open garden tethering (easy and you can lower the transmit power for huge battery life increase, i keep mine on the lowest available) but wifi tether if i need specific settings
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thanks for your reply. im so jealous lol i do also get very fast speeds the only prob is that is they are not consistent. phone either reboots or drops the connections. i will try the app you mentioned also
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maybe think about visiting the store you bought it from or a sprint repair store..? ive never had problems with tethering even being rooted on my htc hero tethering was easy as pie at 2-3mps(3G) or rsdlite the latest spf maybe?
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well i think i found the problem. i simply turned off wifi encryption and now it works flawlessly. go figure...thanks for the replies everyone.
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wow.. such a complex answer. haha xD
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moxiot said:
well i think i found the problem. i simply turned off wifi encryption and now it works flawlessly. go figure...thanks for the replies everyone.
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Year I found that out too ..
Also if you start wifi tether first,
then turn on 4g ...
4g tether works for me using
wifi tether 2.06
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honestly open garden tethering works flawlessly for me, i have problems with every other app usually
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WiFi issue

So, I'm sitting in a hotel that has great free wifi (15mbps down/up, Marriott) and my GS3 isn't picking up the signal at all. My iPad, laptop, and my wife's iPhone are connected with full bars (or bends, what have you), but nada for my GS3 wonderphone. Any tips?
I've restarted it twice, toggled the switch, and scanned manually. Not sure what else to do. :banghead:
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There is a known issue with Wifi. It is odd that it won't connect at all. I'd go get a replacement. There is also a thread regarding the issue.
Is there any kind of fix yet?
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Wifi (not hotspot) insight needed

Is there any reason my phone says it has a strong wifi signal but it keeps dropping wifi and starts using verizon network instead?
background:
new JB basband rooted and unloxk with jailbreak method
that's it........
Thought there may be a JB vs L4 modem and rom issue (New at this...)
Thanks
Or it may be changing settings when one first gets the phone and doesn't read (not that there is a manual) about each setting first.
Is it dropping while the screen is on? There's a setting to turn off wifi when the screen is off
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dmonger11b said:
Is it dropping while the screen is on? There's a setting to turn off wifi when the screen is off
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That's what I thought the problem was but I was wrong............
Turns out the phone jack in the kitchen died so the wife moved the phone into the office. Cut my wifi signal by half, so in those areas where it was iffy to begin with, it was switching to Verizon.
I think it is all solved........(but I thought that last time.
dmonger11b said:
Is it dropping while the screen is on? There's a setting to turn off wifi when the screen is off
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Well NOT fixed...and it is dropping when the screen is on. The always on is selected.
HELP ! ! ! !
And it's not a signal strength issue?
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dmonger11b said:
And it's not a signal strength issue?
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Well.....my laptop is at 9.8 mps and the phone is getting 5 mps so there is some problem but signal strength says very strong.
When is the last time you rebooted your router?
As a pre-emptive strike, I am not interested in other devices work fine and there is no reason to because of that. They aren't using the same wifi card and they all behave differently with their own little quirks. Point in case, I have had my PC lose wifi, but my phone is fine and a router reboot clears it up.
Is it while MMS messaging? I've noticed my phone switches to 3g/4g while sending MMS, even if wifi is on.
Compared the wifes s3 side by side with my note and they dropped together so did a factory reset of the router and all is well.
Thanks for the efforts.....

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