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Hello! New guy here and in searching the web for some answers, I found this site and it looks like a good place to ask some questions
I'm wondering if anybody else finds the speakerphone to be unacceptable? Forget about using it an a car... especially one with an aftermarket exhaust And, even in a fairly quiet room you still have to have it fairly close to you to be able to hear it even with the volume all the way up. At first I thought it was a defective unit and so did the people at the Alltel store (new phone and they are not familiar with it) so they swapped it out for a new one. Got the SAME results and even the guy at Alltel was very disappointed with the quality of the speakerphone. I ended up calling Alltel and asking one of their people about it and they went and got a Touch Pro, tried it, and was like "Wow, that does suck!". LOL!
So, I'm not seeing very much here about how the speakerphone is basically unusable so am wondering if it possible that I got two bad phones in a row and the Altell tech guys have a bad one too?
While this isn't a dealbreaker for me, I do like to use it every so often and can't believe such an expensive phone has such a poor speakerphone!
If this is "just the way it is" is there anyway you smart guys on here which do the hacking can boost up the volume a little???
Thanks for any info or at least re-inforcement that the speakerphone is really "no good". If you all say it works fine then maybe I did just get two defective ones in a row. Thanks!
for a phone that costs as much as it costs HTC Should have put more effort into R&D of this phone..
I'm setting up a Class-Action website soon if HTC dont recall all there HTC Touch Pro's and fix (Put) High Performance Speakers in for the Speaker phone Speaker and of the Speaker when put to ear.
the way i see it is This phone is not even worth 100.00
I can pick up a 25.00 phone and the speakers are way better
I too have the one from Alltel. The speakerphone is weak; however, I don't use it much. When speakerphone is turned off, it is OK.
What I do use is a Motorola H500 and that is very weak as well. Not sure why.
Yeah, this is very disappointing. I thought I could "live" with a poor speakerphone because like cagarn, I don't use it often. It is more the point of it though... it is an expensive phone and if I WANT to use the speakerphone I WANT it to work!
Now, I'm having another problem... the GPS doesn't work worth a crap. I downloaded Google Maps and it was always stuck looking for satellites. Would always show 0 (zero). Thought maybe there was a problem with Alltel "messing" with something so programs like this wouldn't work and you'd be forced to spend $9.99 a month on Alltel's GPS service so, for troubleshooting purposes, I activated Alltel's service and it said "weak signal". Went out to the middle of a large yard and after trying a few times got the Alltel service to lock on and display my location. I then closed out that program and opened Google Maps and DID get it to work too. Since then though, I've not been able to get it to work even in the middle of a large parking lot and not even being in my car??? I went to the local Alltel to swap out the phone again because it seems like the GPS is defective but there were out of the phone. The lady had a personal use HTC Diamond so we tried Google Maps on her phone in the middle of the parking lot and it wouldn't find any satellites either??? What's going on with this? Going to look through the forums here and see if this too is a problem with this phone. Sigh. If this is just the way the GPS is, what the heck is the point of a GPS receiver that is so weak it can't be used in a car and only sometimes in the middle of a large field??? It is getting to the point were, even though I really like the phone and the killer resolution of the screen, I'm about ready to just go back to my trusty Treo 700wx!
I'm running google maps and had no issues. What signal are getting? EV, 1X, rA...?
cagarn said:
I'm running google maps and had no issues. What signal are getting? EV, 1X, rA...?
Click to expand...
Click to collapse
I normally have EV but sometimes 1X. But, the problem isn't with the data part... the problem is it won't acquire any satellites.
I did notice something weird though... I ran a GPS Test program and it showed the GPS working then opened Googlemaps and it worked then too??? Since then I've been experimenting and the phone will sometimes get 12 satellites and other times I can't get it to connect to any and this is even standing still outside in good weather! I'm also having an issue with the signal (regular phone signal) varying greatly on the phone from no bars to maybe three bars while the phone is staying the same place. It was doing this at the Alltel store and all the other phones in there had a steady strong signal. They are going to replace the phone because of the GPS and weird signal issues. Hopefully this one will work
Oh, and there is a user on another board named badboy8813 who has developed a cab file which increases the volume of the phone. I have tried a "half" boost fix and now going to try the full boost fix and see if that makes it any better. The half one worked pretty good but I'd rather have it real loud and turn it down if needed
Are you talking about this?
http://forum.ppcgeeks.com/showpost.php?p=439655&postcount=75
cagarn said:
Are you talking about this?
http://forum.ppcgeeks.com/showpost.php?p=439655&postcount=75
Click to expand...
Click to collapse
This is the actual thread I got it from.
http://forum.ppcgeeks.com/showthread.php?t=41385
I have tried both versions and both do what they say. The full boost version is NICE and LOUD Speakerphone still sucks though. It just isn't a good speakerphone speaker and I'm afraid nothing short of replacing the speaker will "really" fix this problem. The above definitely helps but it is very unfortunate such a nice and expensive phone uses such a cheap and crappy speakerphone speaker. My cheap old and free Motorola T262 speakerphone blows this thing out of the water
Yup i just spent 600+ on this phone with alltel because I'm still in contract, and the main issue i'm having is the crappy speaker phone as well.
oh and yea i had to use the volume boost which is pretty cool to bring the volume up as well but it only affected the regular volume, not the speakerphone, not that i noticed.
WOW, here is the reply i got from HTC
Hello David,
Thank you for your inquiry about the volume of the speakerphone on your Touch Pro.
We understand that it is important you receive all the information to best utilize your device. First I would suggest that you turn up both your System and your Ring volumes. Once you do this and are on a call with someone, it is suggested to speak and listen from the back of your phone. When the device goes into speakerphone mode, it switches its main speaker to the back speaker. This should improve your devices sound quality when using speakerphone.
David, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Wow is right. Sad. HTC isn't too "up" on their different version phones from the different providers. I read parts of the HTC Touch Pro pdf on their website before I got mine from Alltel so was familiar with their "standard" phone. When I was having speakerphone problems I called HTC tech support. The guy insisted the speaker was on the BACK of the phone. I relied "yes, it is on the back of the phone in the pics listed on your website but on MY ALLTEL phone there are two slits in the top the sound comes out of. He tried to agrue with me a little until I said "Listen, I have no fancy pattern on the back of my phone and no little grille looking thing. If you take the cover off there is nothing for speaker sound to go through and only clear SOLID plastic for the camera and light and if I cover up the slits on the top with my finger the speakerphone volume basically goes away and gets very muffled... the sound comes out of the top of my phone for sure." He replied back with something like "Well, it is supposed to come out the back." To that I replied, "Thank you for your assistance. Good bye."
Yep, I got about as much help from them as you did. They HAVE to know this speakerphone is basically useless. Why are they trying to play it off like you're an idiot? The worst part is that I asked if there was a "fix" for this and they replied no fixes and none being planned. Lovely. Maybe I'll have to buy an old phone on eBay for about $2 and solder in one of the GOOD speakers in my "state of the art" phone. LOL!
well, would it be the speaker or maybe something with the configuration in the phone? I would think speaker as well but i'm not as familiar with the phone.
dave1980 said:
well, would it be the speaker or maybe something with the configuration in the phone? I would think speaker as well but i'm not as familiar with the phone.
Click to expand...
Click to collapse
I don't know for sure but from what I've been reading it seems like the speaker is jus not that great.
I just downloaded and started playing with a program called Diamond Tweak which allows you to use the equalizer for everything (not just when headphones are plugged in)... plus it does a ton of other stuff. I'm thinking if I can get the EQ tweaked in for standard TALKING then that might fix a lot of the problems. Might want to check it out...
http://montecristoff.webs.com/
If you come up with an "ideal" setting, please do share!
That's just retarded.
dave1980 said:
WOW, here is the reply i got from HTC
Hello David,
Thank you for your inquiry about the volume of the speakerphone on your Touch Pro.
We understand that it is important you receive all the information to best utilize your device. First I would suggest that you turn up both your System and your Ring volumes. Once you do this and are on a call with someone, it is suggested to speak and listen from the back of your phone. When the device goes into speakerphone mode, it switches its main speaker to the back speaker. This should improve your devices sound quality when using speakerphone.
David, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Click to expand...
Click to collapse
Sent the following email to HTC and here's the thread that follows, thought some people might be interested in this:
My Rezound is having a weird high pitched whining sound in the background whenever the capacitive buttons are lit up on the bottom of my phone. So if I'm outdoors in a sunny area, I have no problems, but if I'm using the phone in the dark, I have to turn off the screen (which turns off the lights on the capacitive buttons), and then the whining goes away, but obviously this doesn't solve the problem if I need to use the screen. Is there any way to turn off the lights on the capacitive buttons using a menu option or something? Also, have there been a lot of reports of this whining noise in the background?
Thanks!
(I found out how to resolve the issue, I installed a custom ROM that allows me to change the brightness of the capacitive buttons, and the problem has gone away).
HTC-
Thank you for your response. I am glad to hear that you resolved this issue, however it is unfortunate that it took you a custom ROM to do so. I can confirm Mike that HTC has identified the issue of the high pitched noise on the HTC Rezound as a software issue that will be corrected with the next update. This issue is presently being investigated and our developers are working hard at creating a maintenance release for this device. Because you now have a custom ROM you will not receive a direct notification when the FOTA (forced over the air) update gets released. When the update is made available Mike, you can check our web site at HTC from time to time to see if it has been released as a manual update for your phone, should you want to return to the stock OS. The backlight of the keys is also something that some of our users have asked about. I will pass along your feedback on this issue to our developers, and it's possible that in future updates there may be an option to disable the backlight manually using a menu option. It's definitely a good idea, so I hope that this becomes a standard feature in future models from HTC. If you need additional information on the Rezound, you may wish to check your user manual from HTC . Please use the binocular icon on the left side of the manual to enter key words. Using this method helps you to locate all references to the topic you are researching. I deeply regret any inconvenience this may have caused, and I hope that your custom ROM allows you to continue to use and enjoy your HTC Rezound to its full potential. Please don't hesitate to contact us again with your technical questions or for issues you may have with your phone. We are here between 6am and 1am EST, 7 days a week for your convenience.
ME-
I don't think it's unfortunate I had to use a custom ROM to solve the problem, but I understand what you mean by that. I still hear the noise when the screen comes on or goes off, but at least it isn't constant now. I'm glad to know that HTC is aware of the issue though and is rolling out a fix in the next update (which I'm hoping will be the official Ice Cream Sandwich update). Also, being able to control the backlight on the capacitive buttons is really awesome, even if it wasn't the solution to removing the high pitched noise. It's great when I'm watching Netflix at night in bed and I don't want the lights to distract me from what I'm watching, I just put it on the "dim" setting. I am extremely happy with my Rezound, I'm really hoping that Google allows HTC to make the next Nexus phone, because I know you guys would make something awesome (unlike the current Galaxy Nexus which has a sub-par camera, non-removable SD card, and cheaper construction in comparison to the Rezound). HTC has won a long time customer, I can't wait to see what you guys do next!
-HTC
Thank you for your feedback. I am glad to hear that you are happy with the solution you found, and that the new Ice Cream Sandwich features are proving to be useful on your Rezound. I have only had a brief look at ICS on the HTC Vivid, and I like what I've seen so far. Overall the improvements seem very user friendly. I am also hopeful that ICS will be the next update pushed for the HTC Rezound as many of our devoted fans are anxiously awaiting this software upgrade. Like you, I hope that HTC will again partner with Google for the Nexus line. The original Nexus One, though not as new as the Galaxy, continues to be a fan favorite among many HTC and android enthusiasts. In closing, I would like to invite you to participate in a customer satisfaction survey about your experience with HTC Technical Support. You will need to close your ticket with me and you should receive a pop-up asking if you would like to take the survey. To do this, please log in to our ContactUs site at HTC website with your email address and ticket number XXXXXXXXXXXXXXXX and select "Close" next to "Action" to close out the ticket. Then a pop-up should appear asking you to take part in a survey. You can also add any feedback about your experience contacting us in Question 8 on the survey, or even submit product suggestions. HTC is always interested in hearing from users as to what they may be looking for in the next generation of HTC android phones. Thank you again for your interest in HTC! It's always nice to hear positive feedback from our customers.
My squealing sound only happens when I have an audio cable connected from my rezound to my car's headunit and when I have the USB cable connected to my phone. It doesn't seem to matter if I'm using the official car charger or using a standard USB cable to charge via a USB port on my headunit. IIRC it happened on GB and it also happens on ICS :-/ I think it's actually the issue of the audio cable being crappy because I don't notice it while using headphones.
That's crazy I haven't heard of anyone getting a reply fron htc before that's sweet man. Although there emails were about when the ics update would be out or how and they were they went getting one (evo4g) lol
Sent from my ADR6425LVW using XDA
brando56894 said:
My squealing sound only happens when I have an audio cable connected from my rezound to my car's headunit and when I have the USB cable connected to my phone. It doesn't seem to matter if I'm using the official car charger or using a standard USB cable to charge via a USB port on my headunit. IIRC it happened on GB and it also happens on ICS :-/ I think it's actually the issue of the audio cable being crappy because I don't notice it while using headphones.
Click to expand...
Click to collapse
That is a seperate issue that is caused by your cars electrical system. I have both issues and I believe they are due to the same problem from different sources. Both are ground interference/feedback, one from the car, the other from the phone itself. This phone just seems to be really sensitive to interference. Thank god it goes away in both cases when the music/audio starts playing or it would have to be returned.
Rep was so friendly lol.... Now if we can get others to be the same
Yes, I noticed I get an extreme amount of alternator whine when charging in the car and have the phone plugged into the aux input of the radio. It's like they forgot to put ground filters in the audio circuit.
---------- Post added at 03:42 PM ---------- Previous post was at 03:03 PM ----------
Yes, I noticed I get an extreme amount of alternator whine when charging in the car and have the phone plugged into the aux input of the radio. It's like they forgot to put ground filters in the audio circuit.
mine went from whining, which I tolerated, to much much worse sounds. Crackle, pop, L/R channels intermittently cutting out, etc. If I even touched the plug on the phone side, crackle city. It's almost like the audio input jack has a loose connection to the board. Anyway, Verizon was super cool about it. Called, explained I've tried the usual software fixes (updates, factory reset, etc) since I know they'd want me to try that first...(which I have, multiple times, for different reasons). Less than 5 minutes on the phone today, and an hour later I had a FedEx tracking number showing it'll be here tomorrow.
I've always been super impressed with Verizon's replacement policies. They've never done me wrong.
I love how you told HTC ur running a custom rom.
Also my phone has no audio problems like you guys mentioned but when I plug my beats into my beats computer too loud gives me a little static noise at of left ear bud.
Temp fix for Rezound high pitched whine
Not sure if this has been brought up as a "temp" solution, but wanted to share as it’s made my Rezound much better. I saw this on the HTC Community forums by James on 01/18/12. I am not affiliated with the app in any way.
On my Rezound (stock), the static was fixed with the last OTA update, but I still had the high pitched whine when the screen was on (and sometimes a little bit after it went off). Downloaded the app the guy mentioned and I don't get the whine anymore. No more back-lit buttons while it’s enabled, but the sound is great again. Hopefully HTC will have a fix for what seems like interference from the buttons being lit. FYI – The shortcut on the screen acts like a toggle after the initial setup, so it’s easy to enable/disable.
http://community.htc.com/na/htc-forums/android/f/176/p/15312/62734.aspx#62734
“I noticed that the phone would have that "whine / hiss" sound every time the capacitive buttons would light up, and the sound would go away after they turned off.. So I got an app of the marketplace called "Screen Filter" and using this app allowed me to turn off the soft-key backlight function at all times.
For me this has eliminated the high pitched whine noise that was pouring into my left ear, however there is still a pop sound when the audio is first turned on for applications or videos.”
Ndaoud360 said:
I love how you told HTC ur running a custom rom.
Also my phone has no audio problems like you guys mentioned but when I plug my beats into my beats computer too loud gives me a little static noise at of left ear bud.
Click to expand...
Click to collapse
Well I figured since they now actually support unlocking their phones on their website they KNOW that people running custom ROMs. I probably would have mentioned it anyway though.
otter68 said:
Not sure if this has been brought up as a "temp" solution, but wanted to share as it’s made my Rezound much better. I saw this on the HTC Community forums by James on 01/18/12. I am not affiliated with the app in any way.
On my Rezound (stock), the static was fixed with the last OTA update, but I still had the high pitched whine when the screen was on (and sometimes a little bit after it went off). Downloaded the app the guy mentioned and I don't get the whine anymore. No more back-lit buttons while it’s enabled, but the sound is great again. Hopefully HTC will have a fix for what seems like interference from the buttons being lit. FYI – The shortcut on the screen acts like a toggle after the initial setup, so it’s easy to enable/disable.
http://community.htc.com/na/htc-forums/android/f/176/p/15312/62734.aspx#62734
“I noticed that the phone would have that "whine / hiss" sound every time the capacitive buttons would light up, and the sound would go away after they turned off.. So I got an app of the marketplace called "Screen Filter" and using this app allowed me to turn off the soft-key backlight function at all times.
For me this has eliminated the high pitched whine noise that was pouring into my left ear, however there is still a pop sound when the audio is first turned on for applications or videos.”
Click to expand...
Click to collapse
That's good info for those still on stock, maybe you can contact the developer of the app and ask them to add an option to change the backlight from off to dim instead, it works great for me on CleanROM. Or you can just unlock, root, and install CleanROM
I have a pretty annoying problem because from the earbud (under the wrtitten SONY) comes interfecences while i'm speaking with someone using the mobile line.
The interference is like that of the speaker near a mobile phone but from the earbud.
someone has the same problem or mine is a isolated case?
Roman91 said:
I have a pretty annoying problem because from the earbud (under the wrtitten SONY) comes interfecences while i'm speaking with someone using the mobile line.
The interference is like that of the speaker near a mobile phone but from the earbud.
someone has the same problem or mine is a isolated case?
Click to expand...
Click to collapse
I think you mean earpiece...not earbud.
If you hold the phone near your ear you can hear a very high pitched hiss sound while you are talking? The sound has a pattern to it. If so, then I have tried 2 of these phones and they both do it. I don't now if they all do it, but it seems to be common. Some people who don't have such good high-pitched hearing will not hear it at all. You will never hear it if you are outdoors...only if you are at home in a quiet room.
jonstatt said:
I think you mean earpiece...not earbud.
If you hold the phone near your ear you can hear a very high pitched hiss sound while you are talking? The sound has a pattern to it. If so, then I have tried 2 of these phones and they both do it. I don't now if they all do it, but it seems to be common. Some people who don't have such good high-pitched hearing will not hear it at all. You will never hear it if you are outdoors...only if you are at home in a quiet room.
Click to expand...
Click to collapse
I hear it too. It's the usual GSM "cellphone interference" sound.
Hi i have the same i hear that xd
But what i have noticed this is only in GSM mode ...at WDCMA its ok..i cant hear this .
I have the same problem. Got my first phone replaced and the new one came today with the same problem.
Try only with WDCMA (3G) and See if that help.
Sent from my LT26i using XDA
Now I did some tests,
I tried only GSM mode and there's no problem, only WCDMA -> the same thing
Good also WCDMA/GSM..
sometimes the problem seems to disappear
Yeah I too have the same issue.
Its not everytime but sometimes,
Its like a electronics interference noise.
Don't know what's this all about ://
Sent from my LT26i using XDA
huntedsoul12 said:
Yeah I too have the same issue.
Its not everytime but sometimes,
Its like a electronics interference noise.
Don't know what's this all about ://
Sent from my LT26i using XDA
Click to expand...
Click to collapse
I think it's for the bad isolation of earpiece, but someone think the problem come out when the XS switchs GMS/WSDMA
Roman91 said:
I think it's for the bad isolation of earpiece, but someone think the problem come out when the XS switchs GMS/WSDMA
Click to expand...
Click to collapse
Hmm thankx for the reply. I'll try switching to only one mode and check it.
Sent from my LT26i using XDA
i can hear that hissing too, i ve searched about it, and it looks like latest smartphones have that kind of problem, the only solution i could find is not to place your ear directly on the earpiece, fortunately this phone has a great in-call volume...
earpiece hissing, crackling, buzzing - problem solved
well amigos, the problem finally has been solved for me, reading this forum https://discussions.apple.com/thread/3414732?start=0&tstart=0
so i turned off my phone, i removed the sim card, i cleaned it using a soft cloth, and then i inserted it back, making sure the sim card was placed correctly in the tray, i tested it several times and guess what, there was no more hissing anymore, so the problem is the micro sim-card, those sim-cards must be placed correctly otherwise it will make that hisssing sound
i hope this works for you too
greetings from colombia...
Had my first two calls today, same problem. Interestingly, it gets louder/more noticeable when I'm actively speaking, not when the other party says something.
Sim-Card is fresh from the envelope, so there shouldn't be scratches, dust or fingerprints on it, but I'll try cleaning it up tomorrow. Got the phone set on GSM only, since I've got bad 3G/UMTS signal at home and I'm pretty sure constant "channel-hopping" would drain the battery.
Hi,
got xperia S yesterday. Great phone... only problem is GSM interference in the earpiece. It is there every time when phone is set to 2G. 3G is free of this issue. As I can hear at every call it's a bit irritating.
I don't know what should I do: sent it back to the store (bought from amazon), try to repair in the service centre or learn to live with it?
Can any of xperia S owners make a siple test: put the phone in "only GSM" mode and make one or two calls. Put earpiece close to the ear and listen to it. I wonder if it's design flaw and every xperis S have this issue, or only some of them....
Anyone who got his phone replaced and the new one came WITHOUT the same problem ???
tia
Piotr
Piotrze, im having same issue and till now i thought its a problem only of mine phone.And till now ive wanted to send it back to service but if everyone has the same issue it might not be accepted at service, idk.
Sent from my LT26i using xda app-developers app
Thank for reply. Anyone who had this problem and managed to get rid of if by repairing / replacing phone ?
I'm at lost here I'm not sure whether to exchange my LG g3 for something else . some of my apps are not compatible with 4.4.2 with no update in site and being with in my 14 days not sure what to do . verizon is willing to work with me . coming for the note 3 to LG g3 I have to say I'm disappointed . any help would be appreciated.
Just got unlocked if that matters for you.
I really like mine and I'm keeping it but I think it's a dying phone as far as support goes (both official and from the hacking community).
This is especially true for the Verizon version.
The support the phone receives in the next 8 or 9 months before the G4 is available is what is going to make up my mind up about whether I stick with LG or jump back to the Samsung Galaxy line.
The G3/GS4/Note4 are the only flagship phones I would consider right now because I want a replaceable battery. Options are really limited for those of us who like to be able to carry an extra battery when we are going to have a really long day with heavy usage.
wmscott said:
I'm at lost here I'm not sure whether to exchange my LG g3 for something else . some of my apps are not compatible with 4.4.2 with no update in site and being with in my 14 days not sure what to do . verizon is willing to work with me . coming for the note 3 to LG g3 I have to say I'm disappointed . any help would be appreciated.
Click to expand...
Click to collapse
What apps are not compatible with 4.4.2? Maybe someone would know better alternatives to them that are compatible?
Thanks for,the replies I exchanged phone ,most have been a issue with the phone it self everything works now except the starbucks apps I can live with that
I'm thinking of selling mine as well. Still getting callers telling me I am muffled, under water, fading and so forth. I'm one of those rare folks for whom making calls is important. Never had any of these problems with my previous phone a Razr Maxx.
stang2003 said:
I'm thinking of selling mine as well. Still getting callers telling me I am muffled, under water, fading and so forth. I'm one of those rare folks for whom making calls is important. Never had any of these problems with my previous phone a Razr Maxx.
Click to expand...
Click to collapse
I am in the same boat. I don't know that Verizon or LG are going to fix the muffled sound issue. I plan to move to another phone shortly, and not return to LG.
golden422 said:
I am in the same boat. I don't know that Verizon or LG are going to fix the muffled sound issue. I plan to move to another phone shortly, and not return to LG.
Click to expand...
Click to collapse
Ok. Creepy! I rarely use my cell phone for calls. And a few days ago someone told me the exact same thing.
Now the weird part was the issue was exactly the same on hangouts Call and video call with headphones.
Sent from my Verizon LG G3 using Tapatalk
jfriend33 said:
Ok. Creepy! I rarely use my cell phone for calls. And a few days ago someone told me the exact same thing.
Now the weird part was the issue was exactly the same on hangouts Call and video call with headphones.
Sent from my Verizon LG G3 using Tapatalk
Click to expand...
Click to collapse
I've done some experimenting with the issue because it happens to me on just about every call that goes more than say a couple of minutes or so.
For me, it has never failed even a single time when I use my BT headset or the BT in the car.
In fact just yesterday, I was on a call and the person on the other end was complaining I was fading in and out. I hot swapped to my BT headset and we talked for about 45 minutes without a single problem.
So that leads me to conclude, that at least for my phone, it is the microphone or the audio processing within the phone and most likely not a radio problem.
Also when it does fail, re positioning the phone or talking loudly into the microphone seems to "wake it up" temporarily.
It also fails on speakerphone BTW.
I've seen some hits on the net regarding others with this problem and I suspect it is wide spread however most people are inclined to blame it on the cell connection etc.
I might try LG warranty repair first before selling and see if they can either fix/replace it.
It might just end up being an inherent design problem in the hardware which would be really bad.
Anyone hear a light crackling and buzzing sound during silent portions of a call through regular ear speaker?
jfriend33 said:
Anyone hear a light crackling and buzzing sound during silent portions of a call through regular ear speaker?
Click to expand...
Click to collapse
Yes. There is a crackling sound on every single call I get now. I can even hear it while they are talking. It's not loud enough to make it so you can't hear the other person but it is annoying.
I didn't notice it for the first couple of weeks I had the phone but I've noticed for at least 2 weeks now on every single call.
As for the problem of people not hearing me, that was solved by holding the bottom of the phone closer to my mouth. I have a tendency to angle the phone away from my head when talking and it seems like the mic in the G3 is terrible and just doesn't pick sound up very well at more than a couple inches from your mouth.
LaTropa64 said:
Yes. There is a crackling sound on every single call I get now. I can even hear it while they are talking. It's not loud enough to make it so you can't hear the other person but it is annoying.
I didn't notice it for the first couple of weeks I had the phone but I've noticed for at least 2 weeks now on every single call.
As for the problem of people not hearing me, that was solved by holding the bottom of the phone closer to my mouth. I have a tendency to angle the phone away from my head when talking and it seems like the mic in the G3 is terrible and just doesn't pick sound up very well at more than a couple inches from your mouth.
Click to expand...
Click to collapse
I am trying to gather all the info I can on the issue. It seems like it's not affecting different phones just depends on how people hold it.
I preemptively disabled the voice enhancement setting just to be safe.
I placed several test calls to another cell and land-line and I heard no crackling. And my voice sounded just fine.
I am very curious to see if our update to hd calling improves the issue.
The sound I heard was so faint it was only noticeable during a pause. It was very reminiscent of signal interference. Maybe there's something not shielded correctly in the speaker or the antenna is too close?
I think the two issues are separate. Because the one time I had complaints it happened with phone, hangout voice call, and video, over speaker, mic, and headset. Hopefully disabling that voice enhancement fixes it.
Alright...
The bootlaoder is (basically) unlocked, you can get a free battery and cradle if you ask for it from LG, you can root/recovery/flash in @5 steps or less using stump/bump/flashify, and you can flash Jasmine(the phone JUST got TWRP!) ROM right now.
What more do you want?
Just go buy your iPhone/S5/locked down Note and stop bugging the rest of us who love our G3.
The G3 is a great phone and the devs are just getting started.
Hang in there.
startswithPendswithOOH said:
Alright...
The bootlaoder is (basically) unlocked, you can get a free battery and cradle if you ask for it from LG, you can root/recovery/flash in @5 steps or less using stump/bump/flashify, and you can flash Jasmine(the phone JUST got TWRP!) ROM right now.
What more do you want?
Just go buy your iPhone/S5/locked down Note and stop bugging the rest of us who love our G3.
The G3 is a great phone and the devs are just getting started.
Hang in there.
Click to expand...
Click to collapse
Of course the G3 is a great phone, but that doesn't negate the fact that people are having problems with call quality. And it's rather odd, at least to me, that people seem to describe the symptoms the same way.
With all the phones I have owned/own, this one is the only one that I constantly have others telling me I'm:
1. Fading out.
2. Sound underwater.
3. Sound muffled.
4. Sound robotic/electronic voice like.
Some things I have discovered, only because I make a lot of calls.
1. Never happens with a BT wireless.
2. Never happens with a wired headset.
3. Never happens with speakerphone.
4. Re-positioning the phone so the bottom mic is above my mouth fixes it. This is not a solution because now the my ear rests in the middle of the screen, almost, not on the speaker.
My guess is that either the mic is not sensitive enough OR that fancy noise reduction/voice enhancement chip LG brags about is running amok somehow.
Reading the boards and even the reviews I realize that actually making phone calls with a phone seems to be an afterthought (see how little space the typical review gives to call quality) but for some of us it's more important than running YouTube at some insane resolution.
I do suspect that the reason the net isn't flooded with complaints is due to the fact that most people will blame this on cell technology and just the nature of the beast.
And that is understandable to a point.
I'm not interested much in rooting the phone.
I just want a phone I can make calls from where I don't have to be constantly re-positioning it so the other person can hear me.
That shouldn't be asking too much for a top tier phone.
This is Verizon BTW.
stang2003 said:
Of course the G3 is a great phone, but that doesn't negate the fact that people are having problems with call quality. And it's rather odd, at least to me, that people seem to describe the symptoms the same way.
With all the phones I have owned/own, this one is the only one that I constantly have others telling me I'm:
1. Fading out.
2. Sound underwater.
3. Sound muffled.
4. Sound robotic/electronic voice like.
Some things I have discovered, only because I make a lot of calls.
1. Never happens with a BT wireless.
2. Never happens with a wired headset.
3. Never happens with speakerphone.
4. Re-positioning the phone so the bottom mic is above my mouth fixes it. This is not a solution because now the my ear rests in the middle of the screen, almost, not on the speaker.
My guess is that either the mic is not sensitive enough OR that fancy noise reduction/voice enhancement chip LG brags about is running amok somehow.
Reading the boards and even the reviews I realize that actually making phone calls with a phone seems to be an afterthought (see how little space the typical review gives to call quality) but for some of us it's more important than running YouTube at some insane resolution.
I do suspect that the reason the net isn't flooded with complaints is due to the fact that most people will blame this on cell technology and just the nature of the beast.
And that is understandable to a point.
I'm not interested much in rooting the phone.
I just want a phone I can make calls from where I don't have to be constantly re-positioning it so the other person can hear me.
That shouldn't be asking too much for a top tier phone.
This is Verizon BTW.
Click to expand...
Click to collapse
This will probably be fixed, we haven't even got an update yet.
Chilidog said:
This will probably be fixed, we haven't even got an update yet.
Click to expand...
Click to collapse
I agree with you Chilidog !
That's why I am sticking with the phone.
I love everything else about this phone.
I must be lucky. The only time I had issues was after I rooted the phone. Once I restored the original ROM the issues completely went away. While I was rooted I had intermittent Wi-Fi, battery drain, and slow apps. Now I've used the phone at work all day and still have 60% battery left. My work Wi-Fi stayed connected all day and no voice quality issues. I've had all 3 Samsung Notes and I love the G3.
Just wondering, but has anyone tried disabling the noise suppression or voice enhancement settings under Settings > Call? These options don't affect BT.
innoman said:
Just wondering, but has anyone tried disabling the noise suppression or voice enhancement settings under Settings > Call? These options don't affect BT.
Click to expand...
Click to collapse
The Verizon version only has the Voice Enhancement setting and yes I have tried it both ways with no difference.
The android lollipop update is rumored for the end of 2014. It will probably fix a lot of the sluggishness and call quality problems as well as add better support for ART runtime and loads of other new features.
Sent from my VS985 4G using XDA Free mobile app
Hey guys,
I basically bought the SBH-80 for about £40 and I'm experiencing some erratic behavior.
Sometimes if I leave the phone on my desk I can walk to the other side of the house before audio starts distorting i.e. the range is good. But sometimes the range is like 20cm. I kind find any pattern which would explain this discrepancy. The range is awful about 95% of the time.
The problem is I cycle to work, the phone works fine when I'm setting it up. It connects quickly and music starts playing. As soon as I put it into my pockets the music distorts, snap, crackle, pops and is basically unusable.
I've probably missed out lots of vital information but this is the jist of the issue. Can anyone recommend me trying anything?
note: It's not the headunit, I've tested it with an iPhone 5S and an iPhone 5 and it functions perfectly.
theprince1991 said:
Hey guys,
I basically bought the SBH-80 for about £40 and I'm experiencing some erratic behavior.
Sometimes if I leave the phone on my desk I can walk to the other side of the house before audio starts distorting i.e. the range is good. But sometimes the range is like 20cm. I kind find any pattern which would explain this discrepancy. The range is awful about 95% of the time.
The problem is I cycle to work, the phone works fine when I'm setting it up. It connects quickly and music starts playing. As soon as I put it into my pockets the music distorts, snap, crackle, pops and is basically unusable.
I've probably missed out lots of vital information but this is the jist of the issue. Can anyone recommend me trying anything?
note: It's not the headunit, I've tested it with an iPhone 5S and an iPhone 5 and it functions perfectly.
Click to expand...
Click to collapse
bad news bro. that happened to my sbh80 too. bought it for $100 last year. either your bluetooth antenna(left earpiece cable) snapped or you have damaged bluetooth module. mine had that problem 3 months after buying it. kept it in storage for months i forgot i ever bought it. then i saw it again while i was cleaning up with 90% battery. tried it and now it works well. i don't know what happened as i sold it the next day for $65.
eumanoid said:
bad news bro. that happened to my sbh80 too. bought it for $100 last year. either your bluetooth antenna(left earpiece cable) snapped or you have damaged bluetooth module. mine had that problem 3 months after buying it. kept it in storage for months i forgot i ever bought it. then i saw it again while i was cleaning up with 90% battery. tried it and now it works well. i don't know what happened as i sold it the next day for $65.
Click to expand...
Click to collapse
Brilliant lol It lasted ONE cycle trip, before it started distorting. Thankfully the eBay seller said I can return it. It's such a shame... I really like the design. Can you recommend any other bluetooth headsets?
theprince1991 said:
Brilliant lol It lasted ONE cycle trip, before it started distorting. Thankfully the eBay seller said I can return it. It's such a shame... I really like the design. Can you recommend any other bluetooth headsets?
Click to expand...
Click to collapse
I'd say jaybird bluebuds since you cycle to work. They sound really good too.
I've got a Plantronics Voyager Legend. Within the same room (~20ft) it seems ok, but if it has to go through a wall (~30ft), it starts to break up. I once tried going up one floor and on the opposite side of the house (maybe 50ft at most) and it was really bad.
I figured that bluetooth in general wasn't that great.
I've never had an issue with the phone on me though.
I have more issues with my bluetooth mouse connected to my laptop
eumanoid said:
I'd say jaybird bluebuds since you cycle to work. They sound really good too.
Click to expand...
Click to collapse
Ooft they are very expensive, not sure if I can endure such a hit on my bank account . I appreciate good audio quality. At home I use Grado SR225i's with Little Dot 1+ amp and I love it... Not tried a headphone more than I like that combination. But when it comes to earphones I don't really care about quality because I know I won't get anything close to the grado, the Sony earphones that came with my Z1 Compact are more than good enough but, of course, it's not wireless.
eng3 said:
I've got a Plantronics Voyager Legend. Within the same room (~20ft) it seems ok, but if it has to go through a wall (~30ft), it starts to break up. I once tried going up one floor and on the opposite side of the house (maybe 50ft at most) and it was really bad.
I figured that bluetooth in general wasn't that great.
I've never had an issue with the phone on me though.
I have more issues with my bluetooth mouse connected to my laptop
Click to expand...
Click to collapse
I've read a few threads were the Z5 was having trouble connecting to bluetooth in people's cars etc but I think my issue is with the headset because it doesn't actually work with any other phone either
I have a z1 compact, and I've always had bt issues with it across devices. I have a z5 compact arriving tomorrow, reading this isn't inspiring.
I use a sbh52, and it never quite worked right with sony, but I think that was mostly due to the data channel stuff and how it interacted with the app for email alerts and other socket stuff that uses raw serial protocols to communicate. I've at times had 4-5 different serial devices attached to the phone, and none of them are happy when doing so. The radio seems to become selective about who is actually working at a time, but the upstream consumers at the bluez socket layer seem unaware stuff isn't working.
I got a non-sony phone, a sharp aquos, and using it with my sbh52 without any sony software, and only that - it rocks actually, range and all. I felt a little bit bad I used to talk so much crap about it.
My biggest telltale of bluetooth serial dysfunction with my z1c was my google glass, which works entirely as both a persistent tethered device via bt, and a headset device. Data for glass via bt also refused to work if I disabled the headset kindly, so in other words bluetooth dysfunction ruined usability when mobile. Now I tether my glass to my tablet data that does no other bt, and seems to work pretty dandy.
It seems more of a bluetooth stack issue as a whole, either between google and/or firmware vendors, and if my z5 gives me issues too, I'll just need to find a more "dumb" headset.
---------- Post added at 10:31 AM ---------- Previous post was at 10:26 AM ----------
I started watching catlog (log reader) when using my glass and headset troubleshooting, and would suggest doing so too.
I would always see "innocuous" looking messages about the bt, but nothing seemed to ever really "break". I'd see disconnects and reconnects, when one device or the other wouldn't/couldn't connect, seemed at the radio level though as the headset would just give up trying to connect.
Happened the same to me too. Xperia z5c+sbh80. The audio is kinda lagging whenever I put in my pocket. But, I have read somewhere in xda post that somebody claimed it might related with stamina mode configuration (solution given: put audio setting into exception list) and it might related to activity on the fingerprint scanner as well (really? solution given: try to avoid any contact on the fingerprint scanner because z5c try to initiate vibration mode while the audio is still playing). I have try both solutions, and yeah, there are little bit less lagging activity.
I'm using Sony SBH-80 as well, and it works perfect. I'm listening about 2-3h music/day, loads of calls through SBH80, and it works fine. Indeed, sometimes it disconnects automatically (usually when I'm using facebook call and I receive an email or something like that). On my S6 dual sim didn't happened that, but I can live with that. Sorry guys to hear that you have issues with that, on my side it's fine.
Late reply guys sorry.
mbutash said:
I have a z1 compact, and I've always had bt issues with it across devices. I have a z5 compact arriving tomorrow, reading this isn't inspiring. .
Click to expand...
Click to collapse
So does the Z5 compact work with your headset then? They seem to release cool devices, update to a later version of android, it ends up not working properly and they pretty much just forget about it.
hazeem89 said:
Happened the same to me too. Xperia z5c+sbh80. The audio is kinda lagging whenever I put in my pocket. But, I have read somewhere in xda post that somebody claimed it might related with stamina mode configuration (solution given: put audio setting into exception list) and it might related to activity on the fingerprint scanner as well (really? solution given: try to avoid any contact on the fingerprint scanner because z5c try to initiate vibration mode while the audio is still playing). I have try both solutions, and yeah, there are little bit less lagging activity.
Click to expand...
Click to collapse
I don't have stamina mode on (reduces performaces WAY too much... like 5 seconds to open an app...unacceptable) but yeah I too have notices weird distortion effects when I receive a facebook message.
ady_uaic said:
I'm using Sony SBH-80 as well, and it works perfect. I'm listening about 2-3h music/day, loads of calls through SBH80, and it works fine. Indeed, sometimes it disconnects automatically (usually when I'm using facebook call and I receive an email or something like that). On my S6 dual sim didn't happened that, but I can live with that. Sorry guys to hear that you have issues with that, on my side it's fine.
Click to expand...
Click to collapse
Ah lucky you! I guess I'll wait for my replacement and see what's up :fingers-crossed:
theprince1991 said:
Late reply guys sorry.
So does the Z5 compact work with your headset then? They seem to release cool devices, update to a later version of android, it ends up not working properly and they pretty much just forget about it.
Click to expand...
Click to collapse
Yes! My SBH52 was absolute crap with my z1c (random disconnects, sound levels, just never connecting), with a Sony original rom, Cyanogen10-11, any kernel/rom I tried. With my z5c, my SBH52 works dandy, even with the sony app installed for the data link, as well as my SBH60's that came with the z5c as a Clove special. Need to resurrect my jawbone, everyone hated it I spoke to prior, now I'm curious about it too.
Oddly, my friend just upgraded too, didn't want to spend the extra for a z5c, so got a used z3c instead, and has a lot of issues with his bluetooth as well. Mine was more disconnections, devices fighting over connections, but his seems to be just simple horrible quality, like noise entering in when used, so not sure if it's bad software or bad phy bt chip or a bunk build.prop on it. Sound always required a lot of tweaking on my z1c, it was useless without root and hacking to fix the crap sony rom build or a *good* 3rd party rom, so maybe it as well.
Range-wise, I've used the SBH52's with my phone upstairs on my desk, and walking downstairs about 30 feet away and through a hall/wall. The SBH60 has much less range I've found, 20 feet away and down the hall same level codec sound comes unglued.
theprince1991 said:
I don't have stamina mode on (reduces performaces WAY too much... like 5 seconds to open an app...unacceptable) but yeah I too have notices weird distortion effects when I receive a facebook message.
Click to expand...
Click to collapse
I don't ever use stamina modes... My battery life is/was always crap on my z1c (~6-8hr), as I collect a bunch of push imap accounts with aquamail, multiple gmail accounts, lots of system level apps, so it's almost expected my battery life to be nil. I've been a bit more pleasantly surprised with the z5c with most everything from my z1c loaded (~10-15hr), the battery life is still better, but the z1c was also ~3yr old with original battery.
theprince1991 said:
Ah lucky you! I guess I'll wait for my replacement and see what's up :fingers-crossed:
Click to expand...
Click to collapse
They *did* have the whole headphone connection issue on the z3c, really don't know how much of those sorts of things come down to maybe bad connectors internally. Doesn't seem to matter if you're apple or sony, us or china, sh*t happens.
My only impetus for upgrade was I noticed I had some discoloration on my z1c lcd, and my phone now had a noticeable curve in the middle (think lg flex) after apparently sitting on it the wrong way, so replacing it before it just died was key. So far I'm happier with the z5c. as thus far "everything works", including sound levels that were always an issue with the z1c too (bad Sony), and especially bluetooth function. The fingerprint reader unlock convenience is awesome, and I'm looking forward to trying payments with it. I came across the z5 drm restore now, so it's rooting time, and it's going to get even better once I can remove nauseating ads with an adblock means, and using xprivacy again since since disables app privacy (gee, thanks big brother).